Director, Digital Assets, Financial Crimes Models & Analytics
Director job in Smithfield, RI
Job Description:Director, Digital Assets, Financial Crimes Models & AnalyticsThe Role
We're seeking a Digital Assets Director to serve as a subject-matter expert and to lead the team directly/indirectly responsible for the development and maintenance of innovative cryptocurrency transaction monitoring and trade surveillance solutions. In this 100% crypto-focused role you will partner with Data Engineers, Data Scientists, Business Intelligence and Compliance professionals to oversee the buildout, management, and improvement of Fidelity's blockchain forensics and trade surveillance capabilities. The role will have broad exposure to senior leaders in Fidelity Digital Assets (‘FDA'), Legal, Risk and Compliance functions. You will partner with development teams to build out critical digital asset surveillance processes and be able to identify when a requirement isn't understood, or a process or control isn't sufficient. You will serve as an in-house crypto expert and thought leader, leveraging your expertise across all phases of the model development life cycle.
Responsibilities of this role:
Drive digital assets model development and enhancement initiatives.
Support crypto related new business initiatives from a blockchain analytics and on-chain compliance perspective.
Partner with Business Unit Technology functions to support development work relative to digital asset surveillance programs.
Manage a small but growing team of digital asset/business intelligence professionals to execute on the Models & Analytics Team's strategic vision.
Serve as a subject matter authority on blockchain forensics and cryptocurrency investigations, industry trends and standards.
Manage digital asset vendor relationship(s), participate in annual vendor oversight responsibilities and influence product roadmaps to maximize value from the relationships.
Maintain relationships with key stakeholders in the Financial Crimes Compliance team and those across Risk, Tech, and Business functions.
Present to senior leaders on cryptocurrency compliance trends, risks and impacts to the Financial Crimes Compliance program.
Support presentations to federal and state regulators on surveillance models and controls during annual exams and new product approval efforts.
Continually increase your knowledge and understanding of the evolving digital asset landscape, always cognizant of technical and regulatory developments, and alert to emerging risks.
Providing insight on all aspects of Fidelity's crypto operations
Positioning the Financial Crimes Compliance program to continue to protect Fidelity Investments customers and brand for years to come
The Expertise and Skills You Bring
Prior AML/Fraud advisory, surveillance, or investigative experience.
Prior financial crimes model development and/or maintenance experience.
Deep knowledge of the digital asset ecosystem, including cryptocurrencies, stablecoins, decentralized finance (bridging/swapping/minting/burning), and more.
Experience managing multiple initiatives simultaneously in addition to direct reports with their own projects. Experience with project planning, communicating with stakeholders, and monitoring and maintaining model performance.
Prior experience managing a team of high performing individuals with diverse skill sets.
Prior experience maintaining critical relationships with senior executives in Compliance, Tech, and Business functions.
Personal experience trading cryptocurrencies, stablecoins and/or NFTs.
Passion for cryptocurrencies and the broader crypto ecosystem in general.
Prior experience supporting regulatory response efforts.
Chainalysis Academy or Elliptic LEARN certifications a plus.
FINRA Series 7, 63, 24 or 9/10 registrations a plus.
Experience with blockchain analytics tools (e.g., Elliptic, Chainalysis, TRM Labs etc.) their various tool suites, and conducting crypto investigations using these products
Knowledge of digital asset AML & fraud typologies such as peel chains, mixers/privacy wallets, pig butchering investment and romance scams, use of non-AML/KYC compliant services or dApps to obfuscate prior activity, and indirect exposure through VASP transactions and correspondent relationships
Capable of deep-diving raw data to understand database and table structure, data location and potential data gaps (raw vs. front-end systems) while clearly articulating findings
Able to navigate front-end systems and the databases where relevant crypto data is being stored communicating with technologists
Excellent listening, communication (verbal and written), influencing, and presentation skills
Knowledge/experience with Agile frameworks and methodologies a plus
Passionate about crypto and its intersection with Financial Crimes
Intellectually curious and an early adopter of new technology
Very thorough with strong documentation skills
Able to communicate and explain crypto concepts to non-technical audience
Great demeanor, teammate, and effective contributor
Strong interpersonal skills
Note: Fidelity is not providing immigration sponsorship for this position
The Team
The Financial Crimes Models & Analytics Team is part of the Financial Crimes Compliance organization. The organization strives to protect Fidelity's businesses, clients, customers, and reputation by providing effective and timely analytical and investigative services, enabling us to provide the optimal balance of risk management and customer experience.
Financial Crimes Models & Analytics is an agile development team supporting all phases of the software development life cycle. We're looking for curious individuals that love data, have a passion for technology and digital assets and thrive in a team-based culture. You will work with vast amounts of data across numerous Fidelity business lines. You'll have the opportunity to learn, test and implement new technologies supporting both existing and new Fidelity businesses.
The Financial Crimes Models and Analytics Team within Fidelity Investments Financial Crimes Compliance group is responsible for the design, development and maintenance of the firms FCC detection and screening models. We partner with colleagues across Fidelity's Corporate Technology, Compliance, Investigations, Legal and Risk groups to build software, data science and analytics solutions that support the firms monitoring programs. The Analytics team supports Fidelity's Economic Sanctions, Negative Media, Customer Risk Rating, Insider Trading, Elder Financial Exploitation, Digital Assets, Low-Priced Securities, International Payments, surveillance, and screening programs.
The base salary range for this position is $110,000-222,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Certifications:Category:Business Analytics and Insights
Center Director - BCBA
Director job in Plymouth, MA
If you're looking for a new place for your career to thrive and continue your professional growth, I have just the thing for you! Great full-time Center Director - BCBA opportunity at our ABA and outpatient, peds clinic in Plymouth, MA. The collaboration and support of our team along with the kiddos we serve are sure to bring success and fulfillment to your career journey. Bring your passion for pediatrics and therapy to the family of clinicians you've been searching for today! Position Details:
Full-Time
Compensation of $100,000-$123,000/year between base salary and monthly bonuses!
10-15 hours billable requirements for Directors
Meaningful Impact: Play a pivotal role in the lives of children and their families by helping them overcome challenges and achieve milestones in speech, physical, occupational, or ABA therapy.
Growth Opportunities: Enjoy continuous learning and development opportunities tailored to support your professional growth.
Collaborative Culture: Thrive in a supportive environment where teamwork, respect, and open communication are at the heart of everything we do.
Commitment to Excellence: Join a team recognized for clinical expertise and commitment to delivering high-quality care and outcomes.
Competitive Benefits Package: Enjoy competitive compensation along with a comprehensive benefits package designed with YOU in mind!
Join Us in Making a Difference
.
Responsibilities:
Administers, conducts, evaluates and supervises the implementation of behavioral
assessment measures (e.g., VB-MAPP, Vineland) and functional assessment measures
Develops individualized, evidence based, culturally sensitive goals and objectives for home, community, and center-based programs
Designs behavior support plans based on functional assessment data
Ensures appropriate behavior data collection systems are implemented such that quantifiable behavioral data is collected at regular intervals to allow for the
continual evaluation of behavior plans and the achievement of individualized data driven goals and objectives
Trains and supports behavior therapists on the proper implementation of educational and clinical behavior programs and plans, data collection systems, etc. in the home, community, and center
Conducts regular parent training and consultation, per prescribed plan
Completes re-assessments and writes reports per insurance guidelines
Participates in regular clinical meetings
Agrees to complete 28 (twenty-eight) hours of patient care time each work week.
Completes documentation of services in a timely manner
Qualified Behavior Analysts supervise RBTs
Remains current regarding research and evidence-based practices
Completes competency assessments for RBTs per HealthPro Pediatrics policy timelines
Competently delivers services via telehealth, when necessary
Maintains accurate and up to date "CAQH" profile and NPI
Collaborates and coordinates care with other evidenced based disciplines, medical providers, educators
Completes and maintains all mandatory in house trainings, including telehealth, within the corresponding organization policy timeline
Completes accurate billing practices in the electronic practice management system
Strictly adheres to Behavior Analyst Certification Board's "The Professional and
Ethical Compliance Code for Behavior Analysts".
Additional tasks, as assigned by supervisor.
Qualifications:
Must be licensed as a BCBA..
Must hold LABA licensure
At least a Master's degree in ABA, Social Work, Psychology, Counseling, or a related field from an accredited college or university and one year experience working with children on the spectrum.
Director, Quant Strategist
Director job in Boston, MA
The Role
We are looking to hire a Director, Quant Strategist to strengthen our US team. By combining hands-on quantitative research with team leadership, the successful candidate will be accountable for developing and monitoring strategies, ensuring model robustness, troubleshooting issues, and driving workflow enhancements.
This role will play a central part in driving our DeFi research efforts and requires a strong technical background, excellent problem-solving skills, and the ability to manage and mentor a small team whilst coordinating our team efforts across multiple stakeholders, and cross-regional teams.
Key Responsibilities
Strategy Research & Implementation
Conduct research into yield-oriented strategies across of a range of market structures and venues, with an emphasis on identifying risk-adjusted return opportunities
Design and run backtests to evaluate strategy performance, stress-test assumptions, and establish statistical robustness
Help deeply analyze protocols to understand mechanics, risks, and potential drivers of yield. Translate insights into research hypotheses and strategy ideas
Monitoring & Troubleshooting
Act as a first line of response for alerts, coordinating with global colleagues to escalate and resolve issues quickly
Translate lessons learned from monitoring into research and operational playbook improvements
Team Leadership
Manage and mentor a team of quants/analysts: run sprints, allocate tasks, and oversee objectives and results
Conduct code and strategy reviews, enforce testing standards, and support professional development
Foster a culture of collaboration, technical excellence, and delivery focus
Risk & Stakeholder Interaction
Present weekly PnL, risk metrics, and performance attribution to senior management
Ensure transparent communication and reporting to internal stakeholders
The Expertise and Skills You Bring
Technical Expertise
Proficiency in Python (e.g., Pandas, NumPy, PyTorch, etc.) and SQL with the ability to write production-quality, maintainable code
Strong grounding in portfolio mathematics, risk modelling and statistical methods
Experience building and maintaining research infrastructure, including data pipelines, backtesting frameworks, and related tools
Communication & Engagement
Able to distill complex models into actionable insights for technical and non-technical stakeholders
Collaborate style and effective at working across teams and time zones, fostering strong engagement with colleagues
Analytical & Research Skills
Skilled at working with large, complex, and imperfect datasets, extracting signal from noise, and applying methods ranging from classical statistics to machine learning where appropriate
Professional Experience
Typically, 10+ years of relevant experience in digital assets, and/or quantitative research
Advanced degree (Master's or PhD) in a quantitative field (e.g. Mathematics, Statistics, Computer Science, Physics, or a related discipline)
Previous experience managing or mentoring a small team of quants, developers, or researchers
Preferred Qualifications
Prior exposure to DeFi yield strategies (staking, LP, lending, re-staking)
Experience with systematic trading across traditional asset classes (equities, FX, commodities, fixed income etc.)
Demonstrated initiative in generating ideas and improving processes
Comfort working across time zones and collaborating with distributed teams
The Team
Fidelity Digital Assets is dedicated to building products and services that help institutions adopt digital assets and innovate within the increasingly digital world of finance. Fidelity Investments began researching blockchain technology and digital assets solutions in 2014, and years of research and development have provided us with the deep expertise necessary to build the future of finance.
Come join the Quantitative Strategies team within Fidelity Digital Assets to help grow our business initiatives within DeFi and contribute to our research and product capabilities using your insights.
The base salary range for this position is $126,000-255,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Certifications:Category:Data Analytics and Insights
President/CEO
Director job in Boston, MA
Salt Creek Capital is seeking an experienced operating executive to join the firm as an Executive Partner. The executive is expected to work with the firm to evaluate acquisition opportunities of companies which they would oversee as President & CEO post-close. As CEO, the executive will be required to manage the full P&L, develop the growth strategy, and provide operational management. CEOs of companies acquired by SCC serve as the most senior business executive at the company, and report to & participate on the Company's board of directors.
Qualifications:
At least 10 years of senior management experience; prior successful P&L management and/or President or GM experience required
Desire to participate as a business partner and ability to balance fiduciary responsibilities to numerous disparate stakeholders
Proven experience, ability, and desire to manage a business with focus on generating strong free cash flow / EBITDA
Entrepreneurial thinker with an appetite to take on a high level of responsibility commensurate with anticipated rewards
Proven ability to manage all aspects of a company
Demonstrated ability to increase profitability through proactive business development efforts
Excellent professional references and high integrity
For more information about the Executive Partnership Program and to apply, please visit ********************************
Vice President of Investor Relations
Director job in Boston, MA
SPECIFICATION
VICE PRESIDENT of INVESTOR RELATIONS
Shine Associates, LLC has been retained to search, identify and recruit a Vice President of Investor Relations (“VPIR”) on behalf of our client (‘Company'). This position will be based in the Boston, MA office.
CONFIDENTIALITY
Shine Associates, LLC has been exclusively retained on this assignment. Information contained in this position specification as well as any other information concerning the Company provided or verbally discussed is confidential. All materials and discussions are to be utilized for the sole purpose of a candidate's personal review of the career opportunity.
CLIENT DESCRIPTION
Our client is a real estate investment and development company that focuses primarily on industrial and residential markets. Headquartered in Boston, with offices in Atlanta and Philadelphia, the Company searches for unique investment opportunities throughout the East Coast.
The Company finds and invests in opportunities across the risk spectrum; this results in insightful investments ranging from short-term, value-add projects to long-term, multiple-oriented deals. With operating expertise across this spectrum, the firm is capable of capitalizing on a vast array of deal types.
The Company takes seriously their Core Values:
Value Creation: Their business is built on finding and creating value in every deal, property, and relationship.
Ownership: Operates with extreme ownership, where every team member is accountable for their collective success.
Fiduciary Excellence: Committed to safeguarding their investors' capital, ensuring every decision maximizes value with transparency and integrity.
Agility: They move swiftly and strategically, taking advantage of hidden opportunities in the market.
Growth and Humility: Lead with humility and a focus on continuous growth-both personally and professionally.
VICE PRESIDENT of INVESTOR RELATIONS
Our client is a real estate investor and developer focused on the commercial and residential sectors. The Company currently owns over four million square feet of real estate across the East Coast and has a pipeline of development approaching $1 billion.
The Vice President of Investor Relations position is an opportunity for an exceptional candidate to advance their real estate career. The candidate will join a dynamic team and will be responsible for maximizing the equity capabilities across both high-net-worth investors and our institutional joint venture partnerships. Focusing on servicing the existing Investor base, Inbound Investor referrals, and additional ad hoc Investor requests.
The Company's platform is unique in that we source equity from investors that range from individual high-net-worth accredited investors to large scale institutions and pension funds. The demands of each pool of capital are remarkably unique and tailored to their needs. The result is a position that sits at the intersection of Investor Relations, Asset Management, and Acquisitions with exposure and the need to understand each business line.
This position will report directly to Partner, Head of Investor Relations, in support of the Head of Institutional Equity and Head of Private Capital - all three are experienced members of the firm's team with a core focus on sourcing equity for all new deals and servicing the existing equity relationships across the portfolio.
SPECIFIC RESPONSIBILITIES
Support and service existing investor relationships through in-person meetings, portfolio performance reviews, and calendar-based reporting.
Administer legal document formation, capital account set-up, and the Investor subscription process for all Company Investors.
Maintain the Investor Relations database - powered by Juniper Square.
Assist in the creation and publication of new investment offerings.
Support the publication of the Firm's quarterly/annual reports and business plans to investors.
Work closely with other key company functional areas (acquisitions, asset management, finance, accounting, compliance, tax, and legal) to compile data and insights for investor reports, questionnaires, communications, and ad-hoc requests
Manage the coordination of investor fund closings (open and closed end vehicles), including working closely with legal counsel and third-party administrators to coordinate investor subscription documents and limited partnership agreements
Review and organize subscription documentation and corresponding information
Track and document essential information through the review of legal documentation
Assist in coordinating documentation with legal team and managing correspondence with LPs
Provide prospective and existing investor support via CRM platform
Support fundraising efforts by working directly with senior team members to create marketing materials, including PPMs and DDQs and RFI's for current investor updates and potential investors as well as due diligence presentations
Provide quarterly updates to investor and consultant databases
Assist in the creation, procurement and updating of marketing material content and design
Maintain membership subscriptions to a number of industry networks
Manage quarterly updates to consultant and investor databases and surveys
Assist in preparing and review content for private placement memorandum and other investment vehicle documents
Participate in portfolio management calls
Work closely with Accounting team to assist in investor reporting
Assist in maintaining firm-level statistics to ensure consistency across internal and external facing marketing materials
Work closely with the firm's Marketing team to ensure brand consistency across all internal and external facing materials (reporting, website, advertising, etc)
Analyze investment-level data and prepare appropriate summaries
Synthesize quantitative and/or qualitative market and economic data, perform regular research on industry trends, peers, capital markets, and develop regular communication and reporting for senior management and investors
Participate in a range of internal projects that require assistance with written communications, data analysis, and PowerPoint presentations
Ensure investor inquiries are completed in a timely manner and with thoughtful answers that satisfy the investor and maintain corporate / brand message
Various special projects as requested
Ability to travel to assets as needed.
Research, document, and establish relationships and prospect-leads for new investors - both organically and through lead-gen software.
QUALIFICATIONS & SKILLS
7-12 years of investor relations, client service, with real estate experience preferred with a focus on relationship management
Undergraduate degree with a focus on finance, economics, real estate with outstanding academic record
Proficient in Microsoft Office Suite, with a focus on Excel, PowerPoint & Word
Juniper Square experience a plus
Working knowledge of real estate accounting, investment and financial concepts
Self-starter
Highly organized
Excellent writer with the ability to convey complex investments in a simple manner
COMPENSATION & BENEFITS
The Company is prepared to offer a competitive compensation package.
CONTACT INFORMATION
Shine Associates, LLC
45 School Street, Suite 301
Boston, MA 02108
**************************
David Slye, Managing Director Kelsey Shine, Director
************** **************
**************************** *****************************
Managing Director
Director job in Boston, MA
Commerce Practice Managing Director | Digital Consultancy | $300k TC | Remote (Northeast Area)
Role: Commerce Practice Managing Director
Salary: $250,000 - $300,000 + Benefits
Overview
• We're looking for a visionary leader to establish, scale, and drive our Commerce practice
within a rapidly growing digital experience consultancy. This role is pivotal in shaping
strategy, delivering measurable client success, and positioning our team as a recognized
leader in digital commerce transformation.
• The ideal candidate brings deep expertise in ecommerce platforms, omnichannel
experiences, and digital customer engagement-combined with exceptional leadership,
financial acumen, and business development skills.
What You'll Do
Strategic Leadership
• Define and execute a long-term vision for the Commerce practice aligned with company
growth objectives.
• Champion thought leadership in ecommerce, digital retail, and omnichannel experiences.
• Expand market share and strengthen our position in digital commerce solutions.
Financial Ownership
• Manage full P&L responsibility, including revenue, profitability, and forecasting.
• Optimize resourcing, utilization, and operational controls for predictable outcomes.
Business Development
• Partner with sales and account teams to identify and win new opportunities.
• Build lasting client relationships, driving growth and upsell initiatives.
• Shape offerings through market and competitor insights; develop strategic technology
partnerships.
Team Building & Capability Development
• Recruit, mentor, and lead a high-performing team of strategists, architects, and delivery
experts.
• Invest in emerging technologies and best practices to keep the team ahead of the curve.
• Foster a culture of innovation and continuous learning.
Client Success & Quality
• Deliver transformative commerce solutions that achieve measurable business impact.
• Serve as a trusted advisor, influencing client digital commerce strategies.
• Drive client satisfaction, retention, and delivery excellence.
Cross-Practice Collaboration
• Work with other practice leaders to deliver integrated solutions.
• Champion initiatives that create added value for clients and accelerate growth.
What You Bring
• 10+ years in digital commerce with proven success leading a commerce-focused practice
in an agency, consultancy, or tech services firm.
• Expertise in platforms like Shopify Plus, BigCommerce, Adobe Commerce, Salesforce Commerce Cloud, and related ecosystems.
• Strong background in digital strategy, omnichannel experience, and customer engagement.
• Demonstrated success in P&L management, business development, and scaling accounts.
• Exceptional leadership and team-building skills.
• Executive presence with outstanding communication and relationship-building abilities.
• Willingness to travel 30-40% for client and team engagement.
• Bachelor's degree required; MBA or advanced degree preferred.
Any initial questions please reach out to Sean O'Brien @ Huxley in the Boston office.
******************* | LinkedIn DM
Vice President of Operations-Luxury Short Term Rentals
Director job in Boston, MA
Job Title: Executive Vice President of Operations
Salary: $150,000-$165,000 + BONUS
Skills: Short Term Rental Experience, Willingness to Travel, Abscence of Ego, Super Process Driven, PropCo, OpCo
About the Hospitality Company / The Opportunity:
Step into a high-impact executive leadership role with a dynamic company at the forefront of the hospitality industry. Specializing in luxury short-term rentals and group travel experiences across premier destinations, this organization combines the warmth of hospitality with innovative, data-driven operational strategies. This opportunity offers you the chance to architect and scale sophisticated operational systems, make significant P&L improvements, and help redefine the standards for group accommodation-all while leading a geographically distributed, high-performing team in a rapidly growing sector.
Responsibilities:
Shape and execute operational strategy across all business divisions, including property operations, company operations, new property installations, and procurement.
Architect scalable processes and systems that optimize operational efficiency and drive measurable improvements in profitability across multiple markets.
Oversee and develop regional and functional leaders while cultivating a culture of operational excellence within both PropCo and OpCo entities.
Lead centralized purchasing and supply chain functions to ensure cost-effective procurement and strong vendor relationships nationally.
Manage budgets, oversee P&L performance, and implement effective cost control strategies to ensure sustainable growth.
Champion speed-to-market initiatives and process improvements to support company expansion in new and existing markets.
Preserve high guest experience standards and brand consistency across all properties and operational activities.
Travel up to 25-30% to key markets and properties, providing executive oversight and leadership presence.
Must-Have Skills:
10+ years of operations leadership, with at least 5 years at the executive or senior level in hospitality, property management, or real estate operations.
Proven experience designing and implementing operational systems in multi-market environments.
Strong expertise in P&L management, budget development, and rigorous cost control.
Successful track record leading large, multi-disciplinary teams and managing large-scale organizational change.
Bachelor's degree required; MBA or equivalent leadership training strongly preferred.
Background in centralized purchasing, procurement, or supply chain management across diverse vendors.
Outstanding interpersonal and written communication skills, with the ability to influence executive stakeholders.
Willingness and ability to travel up to 25-30% nationally.
Nice-to-Have Skills:
Specific experience in luxury short-term rental or group hospitality operations.
Strong familiarity with both PropCo and OpCo business models and operations.
MBA or advanced degree in a relevant field.
Technological fluency, including experience with hospitality tech platforms and data-driven decision making.
Abscence of ego and a collaborative, team-focused leadership style.
Demonstrated ability to thrive in a fast-paced, scaling environment.
VP of data and applications
Director job in Boston, MA
Alexander Technology Group is looking for a VP of Data for a client in the Burlington, MA.
No 3rd party applicants will be considered. Do not reach out
This is temporary only**
Full remote
Requirements
Must come out of a Software or SaaS company
Snowflake experience
Develop and align a multi-year strategy for AI and data to improve efficiency, reduce costs, and increase the value of technology investments.
Build strong partnerships across internal business, technical, and operational teams.
Create a talent and skills strategy that strengthens digital capabilities and supports continuous improvement and innovation.
Promote a data-driven culture using clear metrics and KPIs to guide decisions and improve customer and business outcomes.
Collaborate with privacy and security teams to establish AI data standards and governance.
Lead the selection, implementation, and optimization of tools that improve communication, collaboration, and productivity.
Manage relationships with key technology partners and ensure accountability to service expectations.
Establish measurement frameworks to track progress, quality, compliance, and operational effectiveness.
If interested, please send resume to ************************
Director of Healthcare Technology Management
Director job in Boston, MA
Seeking an experienced Director-level leader to oversee Healthcare Technology Management operations in a major hospital environment. This role manages biomedical and imaging services, ensures regulatory compliance, leads a technical team, drives capital planning, and partners with hospital leadership to maintain safe, reliable clinical technology.
Key Responsibilities
Lead and develop clinical engineering and technical staff.
Oversee biomedical and imaging equipment maintenance, repair, and lifecycle planning.
Ensure compliance with CIHQ, DNV, TJC, and other regulatory standards.
Manage purchasing, vendor contracts, subcontracts, and financial planning.
Drive capital planning, project management, and technology assessments.
Maintain strong relationships with hospital leadership and clinical departments.
Improve operational performance, workflow efficiency, and service quality.
Identify growth opportunities and support expansion of service capabilities.
Required Qualifications
Bachelor's degree or equivalent experience.
5+ years managing biomedical and imaging services within a large healthcare system.
5+ years of experience in maintenance and repair of clinical devices.
Strong working knowledge of CIHQ, DNV, and TJC regulatory requirements.
Proven financial acumen and experience managing budgets and operational planning.
Demonstrated success leading high-performing technical teams.
Strong communication and executive-level stakeholder management skills.
Preferred Experience
Experience in multi-site hospital HTM environments.
Background in vendor management, contract negotiation, and capital project execution.
Track record of operational improvement and process optimization.
Summary
The Director oversees all clinical engineering functions for the hospital, ensuring the safety, reliability, and performance of medical technology. This includes full accountability for operations, financial performance, regulatory compliance, team leadership, and client relationship management.
Principal
Director job in Boston, MA
Principal Engineering Leader - Boston Area
Key Responsibilities
• Lead mechanical, electrical, plumbing, and fire protection engineering for a wide range of complex building projects
• Provide technical mentorship and leadership to project managers and engineering staff
• Support long-term client relationships and ensure high-quality project delivery
• Oversee design workflows, construction administration, and quality assurance processes
• Contribute to team growth, operational efficiencies, and strategic business initiatives
• Promote innovation, sustainability, and integration of new technologies in design
Knowledge & Experience Required
• Licensed Professional Engineer (PE) - MA
• 10+ years of MEP/FP engineering and project leadership experience in the built environment
• Proven success leading multidisciplinary teams and managing full project lifecycle
• Strong understanding of building codes and advanced facility types such as healthcare, laboratory, or mission-critical environments
• Proficiency with Revit, BIM workflows, and modern engineering software platforms
• Excellent communication skills with the ability to support client relationships and business development efforts
Physical Requirements
• Ability to remain seated at a computer workstation for extended periods
Why This Opportunity Stands Out
• Leadership position with direct influence on project delivery and business direction
• Highly collaborative team culture focused on innovation and technical excellence
• Competitive compensation and comprehensive benefits
• Clear growth path and commitment to ongoing professional development
• Opportunity to make a significant impact in healthcare, science, and education sectors
Salary Range: $140,000 - $200,000
Benefits Include:
80% paid - Medical, dental, and vision, paid life insurance, 4% contribution 401(k), PTO, 12 Paid Holidays, Hybrid 2-3 days in office, Technology reimbursement, Amazing culture, and many more!
Director of Operations (Must have previous Director of Operations Experience)
Director job in Warwick, RI
Director of Operations & Integrator (Track)
Full Time In Office Warwick, RI
The Slocum Home Team is growing fast. We're a third-generation Rhode Island real estate team, and we're looking for a high-level operator to help us scale from 285 transactions to 300, 400, 500, and beyond.
If you love building systems, tightening operations, aligning teams, and running a business with clarity and speed, this is the role.
You'll partner with the Team Leader (Visionary) and Sales Manager to run the operational side of the company. You'll lead systems, processes, onboarding, training, reporting, and cross-department alignment. You'll build structure. You'll remove friction. You'll turn ideas into action.
This role starts as Director of Operations and with potential to grow into our Integrator seat.
What You'll Do:
Run the operational engine of the company
Build and maintain SOPs, checklists, and systems
Lead our tech stack (FUB, SISU, Skyslope, Google Workspace, Ruuster, Fello, Skool, etc.)
Own onboarding and training systems
Manage scorecards, dashboards, and reporting
Oversee cross-department alignment with Sales, Marketing, ISA, Finance, and TCs
Lead our EOS tools (L10s, Scorecard, Rocks, Accountability Chart, IDS)
Ensure data accuracy across all systems
Drive operational efficiency and consistency
Help run internal communication, weekly updates, and cascades
Oversee compliance and documentation
Support culture and client events
Lead the Operations Coordinator and support department heads
Use AI, automations, and workflows to streamline execution
Improve processes across the business every quarter
Who You Are:
Highly organized
Detail obsessive
Tech savvy and curious
Comfortable adopting new tools, including AI
Calm under pressure
Strong communicator
Forward thinker
Accountable
Process oriented
Loves operations as much as others love selling
Comfortable leading departments
Thrives in a high-growth environment
Loves building structure and solving problems
You aren't afraid of AI. You use it to work smarter and faster. You raise the standard in every room.
Must-Have Experience:
Operations leadership in real estate
or
another high-volume, system-heavy environment
Confidence working with tech systems and automations
Project management
Hiring, onboarding, and training support
Building or improving processes
Leading cross-functional teams
Running meetings or operational rhythms
Strong written and verbal communication skills
Bonus points for Monday.com, Airtable, Zapier, Make, APIs, or dashboard experience.
What Success Looks Like:
Clean systems
Accurate data
Smooth onboarding
Predictable reporting
Aligned departments
Reduced friction
Agents who feel supported
A company that runs faster and smarter every quarter
Why Join Us:
We're a third-generation team with deep Rhode Island roots
We're aligned with the largest independent brokerage in the country
We have a clear vision, a strong culture, and a serious growth plan
You'll help shape the future of a legacy brand
Integrator Path Compensation: As you grow into the Integrator seat, total compensation typically increases to: $120K-$150K+ OTE based on leadership capacity and impact on company performance.
Benefits:
Health insurance
Paid time off
Parental leave
Professional development assistance
Retirement plan
Education:
Bachelor's (Preferred)
Experience:
Operations: 2 years (Required)
Ability to Commute:
East Greenwich, RI 02818 (Required)
Work Location: In person
Director of Finance
Director job in Boston, MA
The Role
Reports to:
Chief Financial Officer
Urban Edge (UE) is seeking a mission-driven, hands-on, and strategic financial leader to serve as its Director of Finance. Reporting to the long-tenured Chief Financial Officer (CFO), the Director of Finance will oversee the organization's accounting operations, financial reporting, budgeting, and compliance functions while supporting real estate development and asset management activities.
This position is designed as a key leadership role and successor position to the CFO, who plans to transition within two to three years. The Director of Finance will be mentored by the CFO and gain exposure to all aspects of UE's financial management, strategic planning, board and committee relations in preparation for assuming the top financial leadership position.
The ideal candidate is an experienced finance professional who brings both strong technical accounting skills and the ability to collaborate effectively with colleagues, senior leadership, lenders, auditors, and public partners. The Director of Finance will be an integral part of a collegial, mission-driven team dedicated to preserving and expanding affordable housing and economic opportunity in Boston's neighborhoods.
Key Responsibilities
Financial Management and Oversight
Oversee day-to-day accounting operations, including general ledger maintenance, accounts payable and receivable, bank reconciliations, and payroll, ensuring compliance with GAAP and nonprofit standards.
Supervise and support the Controller and Accounting Manager, fostering professional growth and maintaining a high-performing finance team.
Ensure accurate and timely monthly, quarterly, and annual financial reporting across multiple entities, including real estate partnerships and the parent nonprofit.
Lead the development and monitoring of organizational and project budgets in collaboration with the CFO, CEO, and department heads.
Manage cash flow projections, bank relationships, and financing activities in partnership with the CFO.
Support the annual audit process and the preparation of Form 990 and other required filings.
Real Estate and Asset Management Support
Partner with the Real Estate team to manage accounting for development projects, including capitalization of costs, tracking of financing sources, and compliance with tax credit and grant requirements.
Provide financial analysis for refinancing, asset repositioning, and other asset management activities.
Assist in maintaining fiscal compliance and reporting related to affordable housing developments, including HUD, LIHTC, and city/state funding programs.
Strategic Financial Leadership
Work closely with the CFO to identify and implement process improvements, automation, and internal control enhancements.
Participate in long-range financial planning and scenario analysis to support Urban Edge's strategic priorities.
Present financial information and analysis to the Finance and Audit Committees of the Board of Directors, clearly communicating key insights and trends.
Serve as a financial liaison to external partners, including lenders, auditors, public funding agencies and investors.
Leadership and Collaboration
Build and maintain strong, collaborative relationships across departments, providing financial insight and problem-solving support to colleagues at all levels.
Promote a culture of transparency, teamwork, and continuous improvement within the finance function.
Uphold and advance Urban Edge's mission, values, and commitment to equity and community impact.
Candidate Profile:
Professional Experience:
Minimum of 7-10 years of progressive experience in nonprofit, affordable housing, or real estate finance and accounting.
Strong knowledge of GAAP and nonprofit accounting principles.
Supervisory experience managing accounting or finance staff.
Excellent communication and presentation skills with the ability to translate complex financial concepts for non-financial audiences.
Prior experience working with auditors, funders, and governmental agencies.
Proficiency with financial management systems and advanced Excel skills.
Personal Attributes:
Deep commitment to Urban Edge's mission and the communities it serves.
Collaborative, flexible, and approachable leadership style.
Strong analytical and problem-solving skills with attention to detail.
Ability to thrive in a collegial, long-tenured, and supportive workplace.
Strategic thinker with the ability to balance day-to-day operational excellence with long-term organizational planning.
Education
Bachelor's degree in Accounting, Finance, or related field.
CPA certification or advanced degree in accounting, finance, or related field preferred.
Compensation:
$140,000 to $170,000
Associate Director Regulatory Strategy
Director job in Boston, MA
Title: Associate Director of Regulatory Strategy
A rapidly growing pharmaceutical company is expanding its regulatory leadership team and seeking a strategic, execution-oriented Associate Director of Regulatory Strategy. This role will lead regulatory strategy for drug-device combination product development.
Key Responsibilities
Serve as the global regulatory lead for assigned development programs and marketed products, with primary ownership of drug-device combination product strategy and a collaborative role in clinical and nonclinical planning.
Prepare and represent the company in FDA and global Health Authority meetings (Type A/B/C, INTERACT, Scientific Advice), with particular focus on CMC, clinical, and combination product matters.
Lead regulatory planning, authoring, and review of INDs, NDAs, BLAs, supplements, and briefing documents-ensuring strategic alignment and technical rigor.
Provide strategic regulatory leadership across drug substance, drug product, device components, manufacturing processes, and packaging/labeling-particularly for injectable and inhalation drug-device combinations. This includes conducting change control impact assessments and preparing associated regulatory submissions to implement post-approval changes for marketed products in compliance with regulatory requirements.
Partner with Technical Operations, Quality, Clinical, and Commercial functions to proactively identify and mitigate regulatory risks, support global change control processes, and provide strategic regulatory input to development and lifecycle management plans from early development through late-stage and post-commercialization activities.
Contribute to internal regulatory policy, participate in industry forums, and engage with thought leaders to ensure the organization remains at the forefront of combination product innovation.
Qualifications
Bachelor's Degree in Life Science or Engineering with 12+ years of progressive regulatory experience, a Master's Degree with 8+ years, or a Ph.D. with 5+ years in biotech or pharma, with substantial responsibility for Regulatory across all stages of development.
Experience with combination products (e.g., inhaled, injectable, or wearable systems) and an understanding of applicable FDA regulations and guidance (e.g., Human Factors, bridging strategies).
Experience with global regulatory submissions (e.g., US FDA, EMA, Health Canada, PMDA).
Familiarity with 505(b)(2) development strategies or innovative delivery platforms.
Interest in mentoring or shaping regulatory frameworks in emerging therapeutic areas.
Proven track record of successful interactions with the FDA and/or global regulatory agencies.
Comfortable collaborating across disciplines to influence clinical development plans and contribute to integrated regulatory strategies.
Strong writing, communication, and leadership skills-with the ability to translate complex issues into actionable strategies.
Director of EHS & Transportation Operations [NL-14641]
Director job in Boston, MA
Shirley Parsons is partnering with a leading environmental services company looking to add a Director of EHS & Transportation Services to their team. This person will be in charge of designing, executing, and overseeing initiatives and guidelines that promote a secure, healthy, and regulatory-compliant workplace across fixed work environments. This position will report directly to the Vice President of EHS and will oversee a team of environmental, health, and safety experts who work directly with business units and are strategically assigned across North America.
The Role:
Work closely with operations leaders to embed EHS&T priorities into workflows and decision frameworks.
Maintain adherence to environmental laws and reporting obligations at the federal, state, and local levels across all operations.
Create and execute EHS&T frameworks, guidelines, and initiatives customized for operational workflows and aligned with corporate objectives, compliance standards, and stakeholder expectations.
Manage and coach EHS&T field staff to promote development and continuous improvement.
The Candidate:
Bachelor's degree in Safety Management or Occupational Health and Safety preferred.
Comprehensive expertise in environmental laws, OSHA requirements, and transportation safety standards.
10+ years of safety experience and 5+ years in a managerial role.
CSP or CIH would be highly desirable for this position.
Ability to travel as required throughout multiple project locations across the United States.
Senior Director, Healthcare Compliance
Director job in Boston, MA
We are partnered with a commercial-stage Biopharmaceutical company who is looking to bring on a Compliance Business Partner at the Senior Director level. This position offers a unique opportunity to shape compliance strategy within a dynamic, growth-oriented environment, partnering closely with senior leadership and stakeholders.
Key Responsibilities:
Oversee and manage day-to-day commercialization efforts while ensuring adherence to applicable laws, regulations, and industry standards.
Develop, implement, and maintain compliance policies, procedures, and training programs to guide organizational operations.
Serve as the primary compliance advisor for business teams, providing risk identification and mitigation strategies for initiatives involving healthcare professionals, patients, and advocacy groups.
Provide compliance oversight for programs such as speaker engagements, sponsorships, grants, and other healthcare-related interactions.
Support transparency reporting, drug price reporting, internal investigations, and access to compliance tools including risk assessments and vendor due diligence.
Qualifications:
8+ years of pharmaceutical compliance, audit, or related experience; B.A./B.S. required, advanced degree (MBA/JD) preferred.
Strong knowledge of U.S. and global compliance laws, including anti-kickback statutes, transparency reporting, and industry guidelines (OIG, PhRMA).
Experience with compliance audits, monitoring, and global transparency reporting; CHC or PMP certification is a plus.
Associate Director/ Director of Drug Safety/ PV
Director job in Boston, MA
Reports to: Senior Director Pharmacovigilance
Department: Pharmacovigilance / Drug Safety
The Director of Pharmacovigilance will lead and oversee all aspects of post-marketing and clinical safety surveillance activities, ensuring compliance with global regulatory requirements, best practices, and company policies. This role entails strategic planning, maintenance and continuous improvement of the pharmacovigilance system (PVS), oversight of risk management, signal detection, safety reporting, and communication with health authorities.
The incumbent will work closely with clinical development, regulatory affairs, quality, medical affairs, and manufacturing to ensure safety is integrated through the lifecycle of the company's pipeline.
Qualifications / Skills
Qualified MD
Minimum of 10 years of experience in pharmacovigilance / drug safety in the biotech / pharma industry, with at least 3-5 years in a leadership role.
Strong extensive experience in Oncology.
Strong knowledge of global regulatory requirements in pharmacovigilance: FDA, EMA, ICH, MHRA, etc.; good understanding of local country requirements in key markets (Japan, China, etc.) is a plus.
Experience developing and overseeing Risk Management Plans, RMP / PSUR / DSUR preparation, signal detection & management.
Proven track record of handling inspections / audits by regulatory authorities related to PV.
Excellent analytical skills, ability to interpret safety data, derive insights, summarize for multiple audiences (scientific, regulatory, executive).
Leadership & communication skills: able to lead a team, collaborate cross-functionally, influence senior management.
Proficiency in use of safety databases, electronic reporting systems, signal detection tools, safety-oriented metrics dashboards.
What We Offer
Competitive compensation package including base salary, performance bonus, equity / share options.
Strong cross-functional exposure (clinical, regulatory, CMC, medical affairs).
Professional development and potential for upward career growth.
Impact in shaping regulatory strategy and ensuring patient safety on a global scale.
Executive Director
Director job in Boston, MA
Are you interested in leading operations for Gifford Cat Shelter, the country's oldest free-roam, no-kill shelter?
Gifford seeks an entrepreneurial and experienced Executive Director to oversee shelter operations and implement their mission of providing a haven for stray, abused, and unwanted cats. The ideal candidate will have experience in revenue generation, relationship management, and building a high-performance operational team while fostering a transparent high-trust culture.
Major Responsibilities
Lead all shelter operations, including managing staff, fundraising, program development, policies, board support, and financial oversight.
Create programming to engage new audiences and cultivate new donors
Work closely with the Shelter Director and Board of Directors to drive forward the overall goals and mission of the organization, including revenue generation and financial administration.
Strategize and execute regarding: Fundraising/Revenue Generation, Marketing, Events.
Develop and implement fundraising strategies to support organizational goals; cultivate and maintain relationships with donors and stakeholders.
Become knowledgeable about day-to-day shelter activities to allow consideration of operational activities regarding event management and other revenue generating activities.
Preferred Qualifications
Passion for cats!
Several years' experience directing operations in a non-profit or for-profit organization.
Experience in identifying, managing, and cultivating donors/donations.
Proven ability to work collaboratively, provide constructive feedback, solve problems, and inspire positive staff morale.
Experience with putting together a strategic plan and executing on it; ability to do both successfully.
Experience putting together fundraising and revenue generation road map at a strategic level and executing on those initiatives.
Exceptional ability to build and maintain trust among all stakeholders; commitment to personal and professional development of staff, commitment to cultivating a culture of belonging for a diverse range of staff and volunteers.
Strong interpersonal skills; ability to lead diverse teams and work with key stakeholders.
Excellent communicator - Communicate effectively with staff, volunteers, board members, community leaders, donors, etc.
Salary range of $60-150k, depending on experience
The mission of Gifford Cat Shelter is to provide a haven for stray, abused, and unwanted cats until they are matched with their permanent loving homes. At Gifford, cats are free to roam and play. They nap in sunny windows, get plenty of exercise, and enjoy tons of love and attention while they wait for their forever homes. A no-kill shelter, Gifford believes that all cats should have a chance to live their lives free of pain and fear. No matter their story, every Gifford cat has a future to look forward to. And until they find their new homes, they'll spend their days in bright, open environments, getting all the love they need!
The Renaissance Network - Building World-Class Teams to Impact Education
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The Renaissance Network (TRN) is an equal opportunity employer. TRN complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.
Regional Director of Outpatient Services
Director job in Boston, MA
Regional Director of Outpatient Services - Behavioral Health Division
The Regional Director is responsible for overseeing the development and management of outpatient service lines across an assigned region of the Behavioral Health division, including service-line development, patient safety & outcomes, clinical excellence, regulatory adherence, and growth expectations. Reporting to the Assistant Vice President of Outpatient Services, the Regional Director will focus on driving innovation, performance improvement, and team development across regionally assigned markets spanning multiple states. This role will ensure the consistent delivery of high-quality, patient-centered care while driving operational efficiency and alignment with organizational goals, the company mission, regulatory standards, and clinical best practices.
The Candidate that is chosen will support a large portfolio of UHS outpatient programs in the following states: DE, MA, NJ & PA. This position offers a hybrid schedule with travel, onsite projects at assigned locations and home-office work.
Travel in this role can be extensive, as up to 50% of your time will be spent traveling to and supporting our programs.
About Universal Health Services
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies.
Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.
Unlock your future at: ***********
Benefits & Rewards for our Senior Leaders include:
Tuition savings to continue your education with Chamberlain University
Career development opportunities across UHS and our 300+ locations!
Diverse programming to expand your experience
HealthStream online learning catalogue with plenty of free CEU courses
Competitive Compensation & Generous Paid Time Off
Annual Incentive Plan
Excellent Medical, Dental, Vision and Prescription Drug Plans
401(K) with company match and discounted stock plan
Pet Insurance
SoFi Student Loan Refinancing Program
More information is available on our Benefits Guest Website: uhsguest.com
If you would like to learn more before applying, please contact Madison Reddell, Corporate Recruiter at ************************** and by phone at **************.
Requirements for this position include:
Several years of progressive behavioral health experience in multi-site strategic growth.
Several years of experience within an outpatient setting, including program & service-line development, with proven success in the implementation & scaling of service lines
Proven track record of driving performance, improving access to care, and leading teams towards strategic goals.
Strong understanding of outpatient behavioral health service delivery models including PHP, IOP, Traditional Outpatient, and Telehealth
Bachelor's in Healthcare Administration, Social Work, Psychology or related field required.
Master's Degree from an accredited college or university in Social Work or a clinically related mental health field is strongly preferred
License: LCSW, LMFT, LPC or LMHC or related is preferred
This position requires regional travel
Assistant Director of Revenue
Director job in Boston, MA
The Omni Boston Hotel at the Seaport is located in the center of the bustling Seaport District. The AAA Four Diamond rated hotel boasts 1,054 finely appointed guestrooms with 52 suites, seven delectable dining experiences, a scenic rooftop pool, a luxury Breve Spa, and more than 100,000 square feet of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the team that was voted “2023 Best Places to Work” by the Boston Business Journal!
Creativity must infuse everything we do, and everyone in the hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity. We believe there is always a way to make it work. If we don't have the solution, we dig deeper creatively to find one.
Grab the reigns and help shape the future of the Seaport's best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.
Directly oversee the on-property Group Rooms Coordinators and provide support to the Director of Revenue Management, Sales leaders and Operational leaders throughout the hotel.
Responsibilities:
Manage on-property Group Rooms Coordinators and assist with their job duties, as needed.
Assist the Director of Revenue Management in monitoring and analyzing Group and Transient demand patterns.
Assist the Director of Revenue Management in setting strategies to fill hotel occupancy utilizing demand and pattern management.
Assist the Director of Revenue Management in monitoring and analyzing the effectiveness of restrictions and other selling strategies.
Assist the Director of Revenue Management in monitoring and analyzing future turndowns and lost business to maximize revenue and occupancy.
Assist the Director of Revenue Management in maintaining inventory and parity rate controls on all third-party websites, as needed.
Assist the Director of Revenue Management in producing a 12-month rolling forecast.
Produce and distribute the 21-day operations forecast.
Produce and distribute Group Pickup Report and run the effective meeting once a week.
Provide directional feedback on group block pick-up and slippage.
Audit group resumes prior to the group arrival. Audit routing, notes and other details to ensure flawless group rooming list maintenance.
Attend/Chair the Groups Approaching Cutoff meeting, ensuring patterns, over-block, and low pickup situations are addressed.
Attend and participate in weekly Strategy, Sales and daily Business Review meetings.
Attend monthly credit meeting to ensure group billing, no show revenue and special package rates are posting correctly.
Meet with meeting planners, as necessary, and attend pre-convention meetings as necessary.
Be the active contact with all operational departments including participation in “staff” and “ops” meetings and act as the reservations department representative. Ensure all relevant meeting material is disseminated to the reservations department staff.
Conduct/Chair the weekly strategy meetings in the absence of the Director of Revenue Management.
Ensure staff can describe all hotel accommodations and effectively sell upgrades and suites.
Confirm that the operational team has all the tools needed to quickly identify and produce package offers flawlessly on an ongoing basis.
Be the telephone and email “point of contact” for the reservations management questions including rate offers, date change issues, ESP rate availability questions/calls, late cancellation/no-show and other fee waiver consideration.
Oversee accurate input of reservations into the system from internal and external sources.
Ensure that all calls and emails are acknowledged on a timely basis to internal and external customers.
Maintain thorough knowledge of hotel services and events.
Have knowledge of local market and provide directional feedback given this knowledge.
Conduct daily Revenue Stand Up meeting to discuss and coordinate which tasks the agents are prioritizing each day.
Ensure Revenue staff is well trained and receives ongoing training as needed on all systems including ORS, PMS, Opera Cloud, FDC, Extranets, and SQL Server reporting.
Prepare and conduct performance appraisals for Group Reservations Coordinators (GRC's) / Revenue staff.
Maintain an efficient and professional working environment with open communication.
Maintain strong interdepartmental communication particularly with the sales, convention services, front office and accounting teams.
Maintain strong communication lines and relationship with Omni CRO for packages, hotel detail, special promotions, access exclusion management, etc.
Ensure group commissions are processed within 3 business days after checkout and assist Accounting with research on miscellaneous Travel Agent requests on commissions past due.
Qualifications:
Position requires a minimum of five years previous Revenue Management experience.
Minimum (7) years of hotel experience is preferred: Revenue, front office, sales, and/or reservations.
High School Diploma or Equivalent required; bachelor's degree or Equivalent preferred.
This role is based on the property with limited travel.
Understands Revenue Management theory and practice and ability to perform critical analysis.
Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
Comprehension of technical applications of reservation systems.
Understanding of hotel product and market conditions.
Strong understanding of forecasting, budgeting, scheduling, inventory controls, P&L analysis.
Must possess the ability to handle stressful daily operations.
Clear, concise written and verbal communication skills. Candidate must be comfortable speaking to guests and conducting meetings.
Must be able to work a variety of shifts, including weekends and holidays.
Demonstrated ability to mentor and develop growing talent for the company
PERKS AND BENEFITS:
A culture of fun, inclusion, and growth
Complimentary meals
Health Insurance and matching 401(k) after one year
Generous Paid Time Off offered after 90 days
Performance-driven, ALL-IN culture
Discounted associate rates at Omni properties nationwide
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Director Managed Services (life sciences clients)
Director job in Boston, MA
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.
What's this role about?
looking for Director, Managed Services. This is a strategic leadership position focused on delivering exceptional managed services for life sciences clients.
Role: Director, Managed Services
Base Location: Onshore (Boston preferred, but flexible)
Position type : Fulltime
Key Responsibilities
Service Delivery Leadership
Oversee end-to-end managed services operations for life sciences clients, ensuring SLAs and KPIs are consistently met or exceeded.
Managed services team supports standard life sciences applications such as Veeva, Salesforce, Snowflake, PowerBI, and Egnyte.
Implement best practices for process efficiency, automation, and quality assurance.
Team Management
Lead and inspire operational teams, fostering a culture of accountability, collaboration, and innovation.
Operational team spans US, nearshore, and offshore personnel.
Hire, train, and mentor staff to ensure high performance and career development.
Client Engagement
Serve as the primary point of contact for US-based client relationships, ensuring alignment with their business objectives.
Conduct regular business reviews with clients to assess performance, identify opportunities, and address challenges.
Collaborate with client stakeholders to design and implement tailored managed service solutions that drive measurable outcomes.
Act as a trusted advisor by providing insights on industry trends, regulatory changes, and best practices relevant to life sciences.
Partner with account management and sales teams to identify growth opportunities, including upselling and cross-selling additional services.
Ensure client satisfaction through proactive communication, issue resolution, and continuous improvement initiatives.
Cross-Functional Collaboration
Work closely with internal teams such as Operations, Finance, Sales, and Executives to ensure seamless service delivery.
Coordinate with technology teams to implement automation, data analytics, and platform enhancements that improve client outcomes.
Collaborate with marketing and business development teams to support client proposals, presentations, and strategic initiatives.
Facilitate knowledge sharing and alignment across departments to drive innovation and operational excellence.
Data Analytics & Insights
Develop and oversee data analytics strategies to measure service performance and client outcomes.
Utilize tools such as JIRA, Time Entry, SmartSheets, and BI platforms to generate actionable insights and dashboards.
Advantage Zensar
We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA.
Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth.
At Zensar, you Grow, Own, Achieve, Learn.
Learn more about our culture: *****************************************
Ready to #ExperienceZensar?
Begin your application by clicking on the ‘Apply Online' button below.
Be sure to have your resume handy!
If you're having trouble applying, drop a line to ******************.