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The differences between directors of front office and front office supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a director of front office, becoming a front office supervisor takes usually requires 4-6 years. Additionally, a director of front office has an average salary of $78,170, which is higher than the $37,907 average annual salary of a front office supervisor.
The top three skills for a director of front office include reservations, quality standards and front office operations. The most important skills for a front office supervisor are reservations, customer service, and patients.
| Director Of Front Office | Front Office Supervisor | |
| Yearly salary | $78,170 | $37,907 |
| Hourly rate | $37.58 | $18.22 |
| Growth rate | 18% | - |
| Number of jobs | 75,863 | 79,675 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 52% |
| Average age | 46 | 47 |
| Years of experience | 4 | 6 |
A director of front office supervises and leads the daily activities of an establishment's front office, ensuring clients receive optimal services. They are primarily in charge of setting goals and guidelines, establishing protocols and timelines, recruiting and training staff, monitoring operations to ensure the workforce functions efficiently, and solving issues and concerns if any would arise. Moreover, a director of front office empowers staff to reach goals and implements the establishment's policies and regulations to ensure operations run smoothly and efficiently.
A front office supervisor is responsible for greeting customers, giving administrative assistance to fellow employees, and managing a team of personnel. This senior position manages either a team of receptionists or administrative assistants. Tasks and duties vary depending on the company's needs. Their primary tasks include training the team of personnel in providing excellent customer service, supervising their daily shift process, and efficiently resolving customer complaints and issues. Additionally, they manage office maintenance, which includes making sure all areas are clean and sufficiently stocked with essentials and supplies.
Directors of front office and front office supervisors have different pay scales, as shown below.
| Director Of Front Office | Front Office Supervisor | |
| Average salary | $78,170 | $37,907 |
| Salary range | Between $49,000 And $123,000 | Between $30,000 And $47,000 |
| Highest paying City | Washington, DC | Newark, NJ |
| Highest paying state | New York | Rhode Island |
| Best paying company | MUFG EMEA | University of California, Berkeley |
| Best paying industry | Real Estate | Health Care |
There are a few differences between a director of front office and a front office supervisor in terms of educational background:
| Director Of Front Office | Front Office Supervisor | |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | University of Southern California | Cornell University |
Here are the differences between directors of front office' and front office supervisors' demographics:
| Director Of Front Office | Front Office Supervisor | |
| Average age | 46 | 47 |
| Gender ratio | Male, 54.0% Female, 46.0% | Male, 34.1% Female, 65.9% |
| Race ratio | Black or African American, 8.4% Unknown, 5.1% Hispanic or Latino, 11.2% Asian, 11.7% White, 62.4% American Indian and Alaska Native, 1.2% | Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.0% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 11% | 8% |