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The differences between directors of front office and managers on duty can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a director of front office and a manager on duty. Additionally, a director of front office has an average salary of $78,170, which is higher than the $37,423 average annual salary of a manager on duty.
The top three skills for a director of front office include reservations, quality standards and front office operations. The most important skills for a manager on duty are customer service, safety procedures, and payroll.
| Director Of Front Office | Manager On Duty | |
| Yearly salary | $78,170 | $37,423 |
| Hourly rate | $37.58 | $17.99 |
| Growth rate | 18% | 18% |
| Number of jobs | 75,863 | 318,375 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 51% |
| Average age | 46 | 46 |
| Years of experience | 4 | 4 |
A director of front office supervises and leads the daily activities of an establishment's front office, ensuring clients receive optimal services. They are primarily in charge of setting goals and guidelines, establishing protocols and timelines, recruiting and training staff, monitoring operations to ensure the workforce functions efficiently, and solving issues and concerns if any would arise. Moreover, a director of front office empowers staff to reach goals and implements the establishment's policies and regulations to ensure operations run smoothly and efficiently.
A manager on duty's role is to oversee operations in a store or a particular department, ensuring efficient workflow and workforce performance. They mainly evaluate and delegate tasks among employees, arrange schedules, set goals and budget, handle issues and concerns, and impose disciplinary actions. Moreover, a manager on duty may also perform clerical tasks such as producing progress reports, processing paperwork, maintaining an inventory of supplies, reporting to supervisors, coordinating with other managers, and implementing the company's policies and standards.
Directors of front office and managers on duty have different pay scales, as shown below.
| Director Of Front Office | Manager On Duty | |
| Average salary | $78,170 | $37,423 |
| Salary range | Between $49,000 And $123,000 | Between $26,000 And $52,000 |
| Highest paying City | Washington, DC | San Francisco, CA |
| Highest paying state | New York | Maryland |
| Best paying company | MUFG EMEA | Cisco |
| Best paying industry | Real Estate | Retail |
There are a few differences between a director of front office and a manager on duty in terms of educational background:
| Director Of Front Office | Manager On Duty | |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 51% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between directors of front office' and managers on duty' demographics:
| Director Of Front Office | Manager On Duty | |
| Average age | 46 | 46 |
| Gender ratio | Male, 54.0% Female, 46.0% | Male, 47.3% Female, 52.7% |
| Race ratio | Black or African American, 8.4% Unknown, 5.1% Hispanic or Latino, 11.2% Asian, 11.7% White, 62.4% American Indian and Alaska Native, 1.2% | Black or African American, 8.7% Unknown, 5.1% Hispanic or Latino, 11.5% Asian, 9.6% White, 63.9% American Indian and Alaska Native, 1.2% |
| LGBT Percentage | 11% | 11% |