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Director of front office vs night shift manager

The differences between directors of front office and night shift managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a director of front office and a night shift manager. Additionally, a director of front office has an average salary of $78,170, which is higher than the $33,705 average annual salary of a night shift manager.

The top three skills for a director of front office include reservations, quality standards and front office operations. The most important skills for a night shift manager are cleanliness, food safety, and safety standards.

Director of front office vs night shift manager overview

Director Of Front OfficeNight Shift Manager
Yearly salary$78,170$33,705
Hourly rate$37.58$16.20
Growth rate18%18%
Number of jobs75,863245,963
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 32%
Average age4646
Years of experience44

What does a director of front office do?

A director of front office supervises and leads the daily activities of an establishment's front office, ensuring clients receive optimal services. They are primarily in charge of setting goals and guidelines, establishing protocols and timelines, recruiting and training staff, monitoring operations to ensure the workforce functions efficiently, and solving issues and concerns if any would arise. Moreover, a director of front office empowers staff to reach goals and implements the establishment's policies and regulations to ensure operations run smoothly and efficiently.

What does a night shift manager do?

A night shift manager is an executive professional who is responsible for supervising night shift production to ensure that optimal customer services and cost objectives are met. Night shift managers must ensure that federal safety standards and environmental disposal protocols are followed by their employees. They are required to train new employees on all job functions such as inventory management, customer service, and maintenance. Night shift managers must also complete audits of inventory, bank deposits, and withdrawals.

Director of front office vs night shift manager salary

Directors of front office and night shift managers have different pay scales, as shown below.

Director Of Front OfficeNight Shift Manager
Average salary$78,170$33,705
Salary rangeBetween $49,000 And $123,000Between $26,000 And $42,000
Highest paying CityWashington, DCOakland, CA
Highest paying stateNew YorkAlaska
Best paying companyMUFG EMEABD
Best paying industryReal EstateTechnology

Differences between director of front office and night shift manager education

There are a few differences between a director of front office and a night shift manager in terms of educational background:

Director Of Front OfficeNight Shift Manager
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 32%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Director of front office vs night shift manager demographics

Here are the differences between directors of front office' and night shift managers' demographics:

Director Of Front OfficeNight Shift Manager
Average age4646
Gender ratioMale, 54.0% Female, 46.0%Male, 60.2% Female, 39.8%
Race ratioBlack or African American, 8.4% Unknown, 5.1% Hispanic or Latino, 11.2% Asian, 11.7% White, 62.4% American Indian and Alaska Native, 1.2%Black or African American, 8.6% Unknown, 5.1% Hispanic or Latino, 11.4% Asian, 9.6% White, 64.1% American Indian and Alaska Native, 1.2%
LGBT Percentage11%11%

Differences between director of front office and night shift manager duties and responsibilities

Director of front office example responsibilities.

  • Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
  • Yield rates to optimize revenue and balance PMS / CRS inventory daily.
  • Maintain cleanliness and organization of back office, front desk and bell closet areas.
  • Handle detailed group bookings pertaining to their VIP arrivals, special request and account billings.
  • Provide excellent service as it pertains to all front office functions including check/in-out, PBX, and bell service.
  • Organize and develop a report to track VIP's and special care guest including time share owners and repeat clientele.
  • Show more

Night shift manager example responsibilities.

  • Manage FOH to insure all guests are happy and well taken care of.
  • Maintain all databases, and POS systems, ensuring that they are up-to-date.
  • Operate POS and clean and maintain all areas of restaurant to promote a clean image.
  • Check all time sheets make sure all personal, vacation, and holiday are included before going to payroll.
  • Stock shelves and cooler as facings deplete, handle monetary transactions, and maintain store cleanliness when no customers are present.
  • Demonstrate strong leadership, interpersonal, and communication skills.
  • Show more

Director of front office vs night shift manager skills

Common director of front office skills
  • Reservations, 12%
  • Quality Standards, 6%
  • Front Office Operations, 6%
  • Customer Satisfaction, 5%
  • Phone Calls, 5%
  • Cleanliness, 4%
Common night shift manager skills
  • Cleanliness, 18%
  • Food Safety, 14%
  • Safety Standards, 14%
  • Safety Procedures, 8%
  • PET, 7%
  • Work Ethic, 5%

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