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Director of front office vs overnight manager

The differences between directors of front office and overnight managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a director of front office, becoming an overnight manager takes usually requires 4-6 years. Additionally, a director of front office has an average salary of $78,170, which is higher than the $37,076 average annual salary of an overnight manager.

The top three skills for a director of front office include reservations, quality standards and front office operations. The most important skills for an overnight manager are food handling, cleanliness, and customer complaints.

Director of front office vs overnight manager overview

Director Of Front OfficeOvernight Manager
Yearly salary$78,170$37,076
Hourly rate$37.58$17.82
Growth rate18%6%
Number of jobs75,863374,654
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 32%
Average age4644
Years of experience46

Director of front office vs overnight manager salary

Directors of front office and overnight managers have different pay scales, as shown below.

Director Of Front OfficeOvernight Manager
Average salary$78,170$37,076
Salary rangeBetween $49,000 And $123,000Between $27,000 And $49,000
Highest paying CityWashington, DC-
Highest paying stateNew York-
Best paying companyMUFG EMEA-
Best paying industryReal Estate-

Differences between director of front office and overnight manager education

There are a few differences between a director of front office and an overnight manager in terms of educational background:

Director Of Front OfficeOvernight Manager
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 32%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Director of front office vs overnight manager demographics

Here are the differences between directors of front office' and overnight managers' demographics:

Director Of Front OfficeOvernight Manager
Average age4644
Gender ratioMale, 54.0% Female, 46.0%Male, 67.3% Female, 32.7%
Race ratioBlack or African American, 8.4% Unknown, 5.1% Hispanic or Latino, 11.2% Asian, 11.7% White, 62.4% American Indian and Alaska Native, 1.2%Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.3% White, 67.2% American Indian and Alaska Native, 0.5%
LGBT Percentage11%10%

Differences between director of front office and overnight manager duties and responsibilities

Director of front office example responsibilities.

  • Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
  • Yield rates to optimize revenue and balance PMS / CRS inventory daily.
  • Maintain cleanliness and organization of back office, front desk and bell closet areas.
  • Handle detailed group bookings pertaining to their VIP arrivals, special request and account billings.
  • Provide excellent service as it pertains to all front office functions including check/in-out, PBX, and bell service.
  • Organize and develop a report to track VIP's and special care guest including time share owners and repeat clientele.
  • Show more

Overnight manager example responsibilities.

  • Conduct daily sales presentations to prospective customers that lead to an establish model laud by company leadership.
  • Assist guest with carrying their luggage, groceries and any other baggage to and from their vehicles.
  • Handle attendance and punctuality, performance evaluations, implement policies and procedures, provide guidelines for database clean-up and informal training.
  • Monitor all travel activity for VIP's/Congress/Dignitaries/Hollywood Celebrities/Sports Figures/Musicians, with emphasis on proactively anticipating travel disruptions and incorporating satisfactory resolution.

Director of front office vs overnight manager skills

Common director of front office skills
  • Reservations, 12%
  • Quality Standards, 6%
  • Front Office Operations, 6%
  • Customer Satisfaction, 5%
  • Phone Calls, 5%
  • Cleanliness, 4%
Common overnight manager skills
  • Food Handling, 14%
  • Cleanliness, 10%
  • Customer Complaints, 10%
  • Strong Customer Service, 9%
  • Front Desk, 7%
  • Store Merchandise, 4%

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