Dispatch assistant vs chief dispatcher

The differences between dispatch assistants and chief dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dispatch assistant and a chief dispatcher. Additionally, a chief dispatcher has an average salary of $42,300, which is higher than the $35,800 average annual salary of a dispatch assistant.

The top three skills for a dispatch assistant include data entry, customer service and emergency calls. The most important skills for a chief dispatcher are logistics, safety training, and FRA.

Dispatch assistant vs chief dispatcher overview

	Dispatch Assistant	Chief Dispatcher
Yearly salary	$35,800	$42,300
Hourly rate	$17.21	$20.34
Growth rate	4%	-
Number of jobs	3,581	17,036
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 31%	Bachelor's Degree, 41%
Average age	43	43
Years of experience	2	2

Dispatch assistant vs chief dispatcher salary

Dispatch assistants and chief dispatchers have different pay scales, as shown below.

	Dispatch Assistant	Chief Dispatcher
Average salary	$35,800	$42,300
Salary range	Between $26,000 And $48,000	Between $25,000 And $71,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between dispatch assistant and chief dispatcher education

There are a few differences between a dispatch assistant and a chief dispatcher in terms of educational background:

	Dispatch Assistant	Chief Dispatcher
Most common degree	Bachelor's Degree, 31%	Bachelor's Degree, 41%
Most common major	Business	Business
Most common college	-	-

Dispatch assistant vs chief dispatcher demographics

Here are the differences between dispatch assistants' and chief dispatchers' demographics:

	Dispatch Assistant	Chief Dispatcher
Average age	43	43
Gender ratio	Male, 32.5% Female, 67.5%	Male, 75.0% Female, 25.0%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between dispatch assistant and chief dispatcher duties and responsibilities

Dispatch assistant example responsibilities.

Manage delivery confirmations, travel expenses and mileage ensuring accurate payroll reporting.
Monitor daily operations of all drivers; GPS tracking.
Track drivers on GPS and dispatch drivers to pick up shipments.
Cost, eta, pricing, type of vehicle need etc) by way of Inbound/Outbound calls.
Assist the dispatcher with paperwork, directing phone calls to designate drivers, sorting /verifying call/service logs for each drivers payroll
Work with customers to generate on-line registration of warranties associate with HVAC equipment installation orders.

Chief dispatcher example responsibilities.

Manage and organize project teams internally during implementation of new CMTS system.
Dispatch drivers in delivering and picking up ltl freight to and from local customers.
Organize and maintain records pertinent to FCC and FRA regulations, crew attendance, job assignments and vacations.
Answer inbound shipper calls, assigning the LTL pickups and deliveries base on available man hours and freight volume.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Dispatch assistant vs chief dispatcher skills

Common dispatch assistant skills

Data Entry, 23%
Customer Service, 18%
Emergency Calls, 10%
Payroll, 6%
LTL, 5%
CAD, 3%

Common chief dispatcher skills

Logistics, 19%
Safety Training, 16%
FRA, 7%
Vehicle Operation, 6%
Hazardous Materials, 6%
Combat, 5%