Dispatch assistant vs maintenance dispatcher

The differences between dispatch assistants and maintenance dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dispatch assistant and a maintenance dispatcher. Additionally, a dispatch assistant has an average salary of $35,800, which is higher than the $29,127 average annual salary of a maintenance dispatcher.

The top three skills for a dispatch assistant include data entry, customer service and emergency calls. The most important skills for a maintenance dispatcher are two-way radio, OSHA, and emergency situations.

Dispatch assistant vs maintenance dispatcher overview

	Dispatch Assistant	Maintenance Dispatcher
Yearly salary	$35,800	$29,127
Hourly rate	$17.21	$14.00
Growth rate	4%	-8%
Number of jobs	3,581	56,290
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 31%	Associate Degree, 28%
Average age	43	43
Years of experience	2	2

Dispatch assistant vs maintenance dispatcher salary

Dispatch assistants and maintenance dispatchers have different pay scales, as shown below.

	Dispatch Assistant	Maintenance Dispatcher
Average salary	$35,800	$29,127
Salary range	Between $26,000 And $48,000	Between $22,000 And $37,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between dispatch assistant and maintenance dispatcher education

There are a few differences between a dispatch assistant and a maintenance dispatcher in terms of educational background:

	Dispatch Assistant	Maintenance Dispatcher
Most common degree	Bachelor's Degree, 31%	Associate Degree, 28%
Most common major	Business	Business
Most common college	-	-

Dispatch assistant vs maintenance dispatcher demographics

Here are the differences between dispatch assistants' and maintenance dispatchers' demographics:

	Dispatch Assistant	Maintenance Dispatcher
Average age	43	43
Gender ratio	Male, 32.5% Female, 67.5%	Male, 44.7% Female, 55.3%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between dispatch assistant and maintenance dispatcher duties and responsibilities

Dispatch assistant example responsibilities.

Manage delivery confirmations, travel expenses and mileage ensuring accurate payroll reporting.
Monitor daily operations of all drivers; GPS tracking.
Track drivers on GPS and dispatch drivers to pick up shipments.
Cost, eta, pricing, type of vehicle need etc) by way of Inbound/Outbound calls.
Assist the dispatcher with paperwork, directing phone calls to designate drivers, sorting /verifying call/service logs for each drivers payroll
Work with customers to generate on-line registration of warranties associate with HVAC equipment installation orders.

Maintenance dispatcher example responsibilities.

Manage long-term working relationships with many local service providers including professional septic, plumbing, electrical and HVAC providers.
Enter service calls, work completion, requisitions and payroll on computer.
Record service order information in the MAXIMO database.
Confirm hours work, sick leave availability, and vacation used for payroll purposes.
Sole responsibilities include sustaining organization and cleanliness as well as developing and maintaining positive relationship with management and residents.
Help with POS when need.

Dispatch assistant vs maintenance dispatcher skills

Common dispatch assistant skills

Data Entry, 23%
Customer Service, 18%
Emergency Calls, 10%
Payroll, 6%
LTL, 5%
CAD, 3%

Common maintenance dispatcher skills

Two-Way Radio, 16%
OSHA, 13%
Emergency Situations, 10%
Computer System, 8%
Routine Maintenance, 6%
Production Floor, 6%

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Dispatch Assistant
Dispatch Assistant vs Maintenance Dispatcher

Updated January 8, 2025

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