Dispatch assistant vs street department dispatcher

The differences between dispatch assistants and street department dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dispatch assistant and a street department dispatcher. Additionally, a street department dispatcher has an average salary of $50,016, which is higher than the $35,800 average annual salary of a dispatch assistant.

The top three skills for a dispatch assistant include data entry, customer service and emergency calls. The most important skills for a street department dispatcher are GRASS, city streets, and mowing.

Dispatch assistant vs street department dispatcher overview

	Dispatch Assistant	Street Department Dispatcher
Yearly salary	$35,800	$50,016
Hourly rate	$17.21	$24.05
Growth rate	4%	4%
Number of jobs	3,581	32,707
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 31%	High School Diploma, 45%
Average age	43	43
Years of experience	2	2

Dispatch assistant vs street department dispatcher salary

Dispatch assistants and street department dispatchers have different pay scales, as shown below.

	Dispatch Assistant	Street Department Dispatcher
Average salary	$35,800	$50,016
Salary range	Between $26,000 And $48,000	Between $27,000 And $91,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between dispatch assistant and street department dispatcher education

There are a few differences between a dispatch assistant and a street department dispatcher in terms of educational background:

	Dispatch Assistant	Street Department Dispatcher
Most common degree	Bachelor's Degree, 31%	High School Diploma, 45%
Most common major	Business	Criminal Justice
Most common college	-	-

Dispatch assistant vs street department dispatcher demographics

Here are the differences between dispatch assistants' and street department dispatchers' demographics:

	Dispatch Assistant	Street Department Dispatcher
Average age	43	43
Gender ratio	Male, 32.5% Female, 67.5%	Male, 73.0% Female, 27.0%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between dispatch assistant and street department dispatcher duties and responsibilities

Dispatch assistant example responsibilities.

Manage delivery confirmations, travel expenses and mileage ensuring accurate payroll reporting.
Monitor daily operations of all drivers; GPS tracking.
Track drivers on GPS and dispatch drivers to pick up shipments.
Cost, eta, pricing, type of vehicle need etc) by way of Inbound/Outbound calls.
Assist the dispatcher with paperwork, directing phone calls to designate drivers, sorting /verifying call/service logs for each drivers payroll
Work with customers to generate on-line registration of warranties associate with HVAC equipment installation orders.

Street department dispatcher example responsibilities.

Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
Cut grass and clean streets.
Trim public parks of excessive grass.
Quoted prices for LTL (less than truckload) shipments and dispatch pickup for various carriers.
Maintain repair and lubricate equipment such as vehicles, front end loaders, lawn mowers, and backhoes.
Perform preventative patrol in assign hospital and special detail at hospital and private functions.

Dispatch assistant vs street department dispatcher skills

Common dispatch assistant skills

Data Entry, 23%
Customer Service, 18%
Emergency Calls, 10%
Payroll, 6%
LTL, 5%
CAD, 3%

Common street department dispatcher skills

GRASS, 34%
City Streets, 17%
Mowing, 12%
Patch Holes, 11%
Manual Labor, 6%
CDL, 6%

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Dispatch Assistant
Dispatch Assistant vs Street Department Dispatcher

Updated January 8, 2025

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