Dispatch assistant vs truck dispatcher

The differences between dispatch assistants and truck dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dispatch assistant and a truck dispatcher. Additionally, a dispatch assistant has an average salary of $35,800, which is higher than the $35,756 average annual salary of a truck dispatcher.

The top three skills for a dispatch assistant include data entry, customer service and emergency calls. The most important skills for a truck dispatcher are truck loads, safety regulations, and customer service.

Dispatch assistant vs truck dispatcher overview

	Dispatch Assistant	Truck Dispatcher
Yearly salary	$35,800	$35,756
Hourly rate	$17.21	$17.19
Growth rate	4%	-
Number of jobs	3,581	61,928
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 31%	High School Diploma, 35%
Average age	43	43
Years of experience	2	2

Dispatch assistant vs truck dispatcher salary

Dispatch assistants and truck dispatchers have different pay scales, as shown below.

	Dispatch Assistant	Truck Dispatcher
Average salary	$35,800	$35,756
Salary range	Between $26,000 And $48,000	Between $24,000 And $52,000
Highest paying City	-	Livermore, CA
Highest paying state	-	Connecticut
Best paying company	-	Marathon Petroleum
Best paying industry	-	Energy

Differences between dispatch assistant and truck dispatcher education

There are a few differences between a dispatch assistant and a truck dispatcher in terms of educational background:

	Dispatch Assistant	Truck Dispatcher
Most common degree	Bachelor's Degree, 31%	High School Diploma, 35%
Most common major	Business	Business
Most common college	-	-

Dispatch assistant vs truck dispatcher demographics

Here are the differences between dispatch assistants' and truck dispatchers' demographics:

	Dispatch Assistant	Truck Dispatcher
Average age	43	43
Gender ratio	Male, 32.5% Female, 67.5%	Male, 57.3% Female, 42.7%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between dispatch assistant and truck dispatcher duties and responsibilities

Dispatch assistant example responsibilities.

Manage delivery confirmations, travel expenses and mileage ensuring accurate payroll reporting.
Monitor daily operations of all drivers; GPS tracking.
Track drivers on GPS and dispatch drivers to pick up shipments.
Cost, eta, pricing, type of vehicle need etc) by way of Inbound/Outbound calls.
Assist the dispatcher with paperwork, directing phone calls to designate drivers, sorting /verifying call/service logs for each drivers payroll
Work with customers to generate on-line registration of warranties associate with HVAC equipment installation orders.

Truck dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Develop and quoted rates to shippers and agents.
Handle and resolve problems as they arise with shippers and drivers.
Guide truck drivers to donation pick up locations, via computer and GPS location.
Provide real time GPS tracking of traffic and all drivers on the road as dispatcher for the company.
Excel as an OTR refrigerate dispatcher and are key in the the company's adoption of Mcleod software for dispatch functions.

Dispatch assistant vs truck dispatcher skills

Common dispatch assistant skills

Data Entry, 23%
Customer Service, 18%
Emergency Calls, 10%
Payroll, 6%
LTL, 5%
CAD, 3%

Common truck dispatcher skills

Truck Loads, 23%
Safety Regulations, 15%
Customer Service, 13%
Delivery Appointments, 11%
Owner Operators, 5%
GPS, 4%