Title: Dispatcher
location: Columbus, Ga dispatch office (work from office full-time 5 days a week)
The role of a Dispatcher is to ensure responsibility for compiling orders, scheduling deliveries and drivers, and providing customer service.
Pay is dependent upon experience and will be discussed during the consideration process.
Role & Responsibilities
Dispatch and control the Drivers needed throughout the day and make any necessary adjustments to maintain daily volume requirements
Have a professional and respectful voice over the phone/radio, with the ability to deescalate tense situations
Able to remain calm and decisive in a potentially high stress/fast-paced work environment
Solve problems in a timely manner while fostering lasting business relationships with our customers/drivers
Must be familiar with our delivery areas and must be able to assist drivers in finding job sites
Must be able to determine travel time to jobs and best plant locations to service the job
Accurately and promptly input orders to customer specifications for delivery
Review and verify accurate delivery and product information on orders prior to delivery
Must be able to perform in high call volume situations while multitasking with plants, drivers, team members in the office
Coordinate Driver timekeeping functions, including receiving and documenting time off requests. As well as, maintaining Driver time off schedule in respect to sick time and personal days
Daily review of Driver timecards, delivery time reports and time entry/ tracking
Qualifications:
A minimum of 3 years customer service experience preferred
High School diploma or general education degree (GED) required
Prior dispatch experience, tracking and scheduling is preferred
Bi-Lingual (Spanish/English) will be highly looked upon
Computer Skills: typing skills, internet navigation
Benefits
Consistent work, with a work/life balance
Paid Holidays
Paid Time Off
401(k) Plan w/ employer match contribution
Medical / Dental / Vision plan offered
Life Insurance - Company Paid
Short-term / Long-term Disability Insurance - Company Paid
Get Hired
What to Expect During our Hiring Process
Background Check
Motor Vehicle Record Check
5-Panel Drug Screen
Fit for Duty Baseline Physical (if applicable)
A great team to support you throughout your career with Summit Materials companies!
Build a Lasting Career with us. Begin Here. Go Anywhere. Apply now!
Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We're passionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials.
At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that make us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are...you belong.
$28k-35k yearly est. 24d ago
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Dispatcher (HVAC)
ARS 4.4
Columbus, OH
Pay: $20 - $24 per hour Full-time, year-round work
Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.
What We Offer:
Weekly pay via direct deposit
Paid training and onboarding
Insurance available after 31 days
Low-cost medical (as low as $5/week)
Dental, vision, HSA/FSA
401(k) with company match
13 days PTO + 8 paid holidays
Company-paid life insurance
Clean office environment with strong team culture
Career growth within a national service network
Responsibilities
Ensure service technicians are dispatched efficiently and customer needs are met promptly. Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are key to success in this role.
Qualifications
What You Need:
3+ years dispatch, scheduling, or call center experience
Prior dispatching experience in HVAC/Plumbing a PLUS
Proficiency in Microsoft Office and multi-line phone systems
Familiarity with local geography to support route planning
Must report daily to the office (not a remote position)
Flexibility to work assigned shifts and weekend rotations as needed
Must pass background check and drug screening
Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
$20-24 hourly Auto-Apply 7d ago
Customer Service/Dispatcher - Towing ALL SHIFTS (3 years experience required)
World Truck Towing & Recovery
Seville, OH
Hiring Immediately!
Towing Dispatcher
*Job pay based on experience
Our ideal candidate is detail oriented and has a background in towing (trucking/transportation) dispatching.
We are looking for an experienced dispatcher to join our Team, all shifts available including weekend.
Responsibilities include answering phones, entering calls into dispatch system, dispatching drivers, updating customers, and collecting payments.
Skills
· Data entry skills
· Experience with proprietary software
· Proficiency in English and in MS Office
· Customer service orientation and negotiation skills
· Ability to utilize multi line phone system
· Multi-tasking in a fast paced environment
Job Type: Full-time
Pay: Based on Experience, up to $18.00/hr
Benefits: Health insurance, Wellness Plan
Supplemental Insurance: Disability, Accident, Critical Illness
Job Type: Full-time
Expected hours: 36 per week
View all jobs at this company
$18 hourly 2d ago
Dispatcher I
Cuyahoga Community College (Tri-C 3.9
Cleveland, OH
Department: Campus Police Dispatch Reports To: Lieutenant Recruitment Type: External/Internal Employment Type: Full-Time Support Staff Union Work Schedule: Monday - Friday: 7:00 am - 3:00 pm
Number of Openings: 1
Job Description:
SUMMARY
Receive and transmit radio or telephone communications to deploy personnel and/or equipment.
DUTIES AND RESPONSIBILITES
* Duties and responsibilities include but are not limited to:
* Conduct computerized criminal background checks and Bureau of Motor Vehicle (BMV) checks.
* Monitors all audio and video surveillance equipment.
* Maintains radio and incident logs.
* Routes and records all telephone calls.
* Enters classified information into the computer.
* Prepare detailed reports.
* Operates information/parking/security booth.
* Performs other related duties as assigned.
REQUIRED QUALIFICATIONS:
* High school diploma or GED
* Must have a valid State Identification
* Ability to work effectively in stressful situations
* Skills in keyboarding, basic grammar, basic math basic level word processing ( MS Word) and basic level spreadsheet applications ( MS Excel)
* Ability to multi-task such as answering calls, questions, fingerprinting and entering data.
* Ability to work cooperatively and courteously with staff and the general public
* Ability to make rapid decisions
* Good verbal and written communication skills
* Must have sensitivity to respond appropriately to the needs of the community
PREFERRED QUALIFICATIONS:
* Knowledge of office and clerical procedures and operations such as filing, sorting, entering statistics and records
* Ability to be mentally alert at all times while on duty and to remain calm under stress
* Ability to multi-task such as answering calls, questions, fingerprinting and entering data.
* Ability to work cooperatively and courteously with staff and the general public
* Communications certificate from either APCO, NECC, Tri-C Dispatch Academy or the equivalent
WORKING CONDITIONS
Candidates must pass a background check, physical examination, and drug screening. Successful candidates must obtain the following certifications within 30 days of hire: L.E.A.D.S., C.C.H., and CPR. Must obtain APCO certification within 90 days of hire.
Special Note: This is a Full-time (1199/SEIU) Bargaining Unit Position, Grade 04. Full-time (1199/SEIU) bargaining unit employees at Cuyahoga Community College will be considered first for vacant positions.
Target Hiring Rate: Minimum salary $36,919/annually
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.
Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
$36.9k yearly 60d+ ago
Dispatcher - Air And Ground Night Shift
Medcare 4.0
Dublin, OH
Full-time Description DISPATCHER - AIR AND GROUND
Join the Journey: Become a Partner for Life
At MedFlight, we don't just hire employees - we build partnerships for life. Our partners are woven together for the same purpose and have chosen to embark on a lifelong partnership of respecting each other and the patients we serve. Encompassing the principles of
Servant
Leadership
, our partners follow the core values of Safety, Integrity, Excellence, Accountability, and Compassion in our pursuit to provide premier medical transportation services. Through our acclaimed in-house education program, our partners are given opportunities for career and personal growth with an emphasis on work/life balance. All positions are provided with industry competitive compensation and benefits.
Position: Dispatcher - Air & Ground (Communications Specialist)
Location: Dublin OH
Compensation: Starting at $20.15/hr
Schedule: Night Shift - Full-Time | Rotating 12,10 & 8 hour shifts (nights, weekends, holidays)
Shift Differentials:
Mon-Thurs, 7:00 PM - 7:00 AM ? + $2/hr
Fri-Sun, 7:00 PM - 7:00 AM ? + $3/hr
Sat-Sun, 7:00 AM - 7:00 PM ? + $2/hr
What You'll Do
As a Dispatcher - Air & Ground (Communications Specialist), you'll be critical to the success and safety of every transport- connecting patients to life-saving care. You'll:
Receive, process, and coordinate emergency and non-emergency medical transport requests for both rotor wing and ground units
Assign the most appropriate resource promptly, ensuring safety and efficiency
Track and communicate with all active transport units in real-time
Collect and maintain accurate, detailed records for all missions
Initiate and follow the Post Accident Incident Plan (PAIP) when required
Collaborate closely with aviation staff, field crews, and leadership to ensure seamless communication and top-tier service
What is Required
High school diploma or equivalent (required)
Ohio EMT certification - preferred
Emergency Medical Dispatcher (IAED EMD) certification - preferred or within 3 years of hire
Certified Flight Communicator (CFC) certification - required within 1 year of hire
Minimum 2 years of experience in EMS, law enforcement, critical care, or air medical dispatching preferred
Strong multitasking and communication skills - especially under pressure
Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms
Working knowledge of medical terminology
Exceptional organizational, negotiation, and computer skills
Ability to stay alert and focused in high-stress, fast-paced environments
Must be able to wear a telephone headset for extended periods
Why MedFlight?
· Competitive pay & comprehensive benefits
· Career growth opportunities
· A team-oriented culture that values safety, integrity, and compassion
· The opportunity to make a real impact - every shift, every call, every life
Join our journey - be the calm voice behind every life-saving mission.
Apply today and become a Partner for Life.
MedFlight and MedCare provide equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job.
It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.
Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time.
This job description is not an employment agreement or contract.
Salary Description 20.15/hr
$20.2 hourly 19d ago
Dispatcher (HVAC)
ARS-Rescue Rooter
Westerville, OH
Job Description
Pay: $19 - $23 per hour Full-time, year-round work
Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.
What We Offer:
Weekly pay via direct deposit
Paid training and onboarding
Insurance available after 31 days
Low-cost medical (as low as $5/week)
Dental, vision, HSA/FSA
401(k) with company match
13 days PTO + 8 paid holidays
Company-paid life insurance
Clean office environment with strong team culture
Career growth within a national service network
Responsibilities
Ensure service technicians are dispatched efficiently and customer needs are met promptly. Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are key to success in this role.
Qualifications
What You Need:
3+ years dispatch, scheduling, or call center experience
Prior dispatching experience in HVAC/Plumbing a PLUS
Proficiency in Microsoft Office and multi-line phone systems
Familiarity with local geography to support route planning
Must report daily to the office (not a remote position)
Flexibility to work assigned shifts and weekend rotations as needed
Must pass background check and drug screening
Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
$19-23 hourly 10d ago
Dispatcher - Air And Ground Night Shift
Medflight 3.7
Dublin, OH
Full-time Description DISPATCHER - AIR AND GROUND
Join the Journey: Become a Partner for Life At MedFlight, we don't just hire employees - we build partnerships for life. Our partners are woven together for the same purpose and have chosen to embark on a lifelong partnership of respecting each other and the patients we serve. Encompassing the principles of
Servant
Leadership
, our partners follow the core values of Safety, Integrity, Excellence, Accountability, and Compassion in our pursuit to provide premier medical transportation services. Through our acclaimed in-house education program, our partners are given opportunities for career and personal growth with an emphasis on work/life balance. All positions are provided with industry competitive compensation and benefits.
Position: Dispatcher - Air & Ground (Communications Specialist)
Location: Dublin OH
Compensation: Starting at $20.15/hr
Schedule: Night Shift - Full-Time | Rotating 12,10 & 8 hour shifts (nights, weekends, holidays)
Shift Differentials:
Mon-Thurs, 7:00 PM - 7:00 AM + $2/hr
Fri-Sun, 7:00 PM - 7:00 AM + $3/hr
Sat-Sun, 7:00 AM - 7:00 PM + $2/hr
What You'll Do
As a Dispatcher - Air & Ground (Communications Specialist), you'll be critical to the success and safety of every transport- connecting patients to life-saving care. You'll:
Receive, process, and coordinate emergency and non-emergency medical transport requests for both rotor wing and ground units
Assign the most appropriate resource promptly, ensuring safety and efficiency
Track and communicate with all active transport units in real-time
Collect and maintain accurate, detailed records for all missions
Initiate and follow the Post Accident Incident Plan (PAIP) when required
Collaborate closely with aviation staff, field crews, and leadership to ensure seamless communication and top-tier service
What is Required
High school diploma or equivalent (required)
Ohio EMT certification - preferred
Emergency Medical Dispatcher (IAED EMD) certification - preferred or within 3 years of hire
Certified Flight Communicator (CFC) certification - required within 1 year of hire
Minimum 2 years of experience in EMS, law enforcement, critical care, or air medical dispatching preferred
Strong multitasking and communication skills - especially under pressure
Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms
Working knowledge of medical terminology
Exceptional organizational, negotiation, and computer skills
Ability to stay alert and focused in high-stress, fast-paced environments
Must be able to wear a telephone headset for extended periods
Why MedFlight?
Competitive pay & comprehensive benefits
Career growth opportunities
A team-oriented culture that values safety, integrity, and compassion
The opportunity to make a real impact - every shift, every call, every life
Join our journey - be the calm voice behind every life-saving mission.
Apply today and become a Partner for Life.
MedFlight and MedCare provide equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job.
It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.
Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time.
This job description is not an employment agreement or contract.
Salary Description $20.15 hourly
$20.2 hourly 60d+ ago
Senior Dispatcher
Logan A/C & Heat Services 3.8
Dayton, OH
Dispatcher - On-site
Logan A/C & Heat Services
57 reviews
Dayton, OH 45377
Logan A/C & Heat Services in Dayton, OH is looking to hire a full-time Dispatcher to schedule fast, friendly service to our customers. Do you enjoy helping others? Are you looking for work-life balance and a supportive, growth-oriented environment?
We offer benefits, including medical, dental, vision, health savings account, short-term disability, long-term disability, paid time off, paid holidays, a 401(k) with company match, profit sharing, and continuous opportunities for growth.
WHO IS LOGAN A/C & HEAT SERVICES?
Logan A/C & Heat Services is the #1 residential Trane dealer in Ohio & a Mitsubishi Electric Diamond Contractor ELITE. For over 50 years, homeowners throughout Columbus, Dayton and Cincinnati, Ohio, have trusted Logan A/C and Heat Services as their heating and air conditioning company of choice. As the local source for expertise involving your HVAC system, you can rely on us when you want to make sure your home will be kept as comfortable as possible all year long. Whether you need expert help with your air conditioner, furnace, heat pump, ductwork, or anything else related to your climate control system, we are the residential HVAC company you can depend on for fast and friendly service.
Essential Duties & Responsibilities:
Follows a set soft-scheduling process by scheduling all service repairs
Assists technicians via phone and email to support job completion and scheduling needs
Schedule follow-up and return visits for technicians as needed
Supports the Service Team in achieving monthly revenue and performance goals
Aim to exceed Schedule & Dispatch monthly goals in calls & opportunities ran
Provides assistance to CSR's on scheduling calls and service-related questions
Review service schedule for all markets periodically throughout the day to ensure the right opportunities / calls are on the appropriate technician for all markets
Helps maintain the emergency service technician on-call schedule - ensuring greylines are up-to-date and visible
Follows up daily on open repair and IAQ estimates left behind by technicians to help drive service revenue and customer engagement
Assists with resolving customer issues by collaborating with service management on quick & correct course of action
Contact customers for late arrival on unmanaged jobs to provide timely updates and manage customer expectations
Reschedules appointments as needed when emergency situations arise to maintain service quality and customer satisfaction
Responds promptly and professionally across company texting platforms including Service Titan Chat, ProBook Chat, and Podium
Reaches out to schedule and follow up on held parts with a set cadence, documenting attempts visibly and utilizing multiple communication methods like calling, texting, email etc.
Collaborate with multiple departments to coordinate service visits for issues, follow up on customer concerns, and ensure parts availability aligns with scheduling.
Review Next Day, Parts Not Ready report in a timely manner, following up with Logistics and communicating with the customer if the appointment needs to be adjusted.
Performs all other duties as assigned
Competencies:
Empathy & Customer-Centered Thinking (People First) - Actively listens to customers and teammates, demonstrating care, compassion, and understanding. Prioritizes the customer experience by ensuring clear, respectful communication and fostering trust in every interaction.
Adaptability & Problem Solving (Agile) - Thrives in a fast-paced environment by staying flexible and embracing change. Responds to shifting priorities with creative, forward-thinking solutions and remains calm under pressure.
Accountability & Initiative (Radical Ownership) - Takes full responsibility for outcomes, both successes and challenges. Proactively identifies and addresses issues, follows through on commitments.
Collaborative Communication & Support (Teamwork) - Builds strong relationships across departments by communicating openly, sharing knowledge, and offering help. Approaches every challenge with a team-first mindset, contributing to collective success.
Operational Excellence & Continuous Improvement (Excellence) - Maintains high standards in every aspect of work. Pays attention to detail, follows best practices, and continuously looks for ways to improve processes, performance, and customer experience.
Experience and Requirements:
2 - 3years of experience in a dispatch, scheduling, or customer service support role.
Knowledge of the HVAC industry
(Preferred)
Experienced in personal computer-based applications, including but not limited to Microsoft Office applications (Word, Excel, Powerpoint, Outlook, Visio, OneNote)
Working knowledge of iPads and smartphones
Excellent written and oral communication skills
Strong organizational skills
Ability to work proactively and independently with limited direction
Ability to organize and prioritize daily tasks and projects
Able to work overtime and weekend hours on an occasional basis
Participate in any LSI training and development as directed by management
Our PARTE Values:
P - People First - We believe every person matters. We lead with respect, compassion, and care- for our team, our customers, and our communities- because people are the heart of everything we do.
A - Agile - We are responsive and embrace change with courage and creativity, with speed, purpose, flexibility, and forward thinking; we turn challenges into opportunities.
R - Radical Ownership - We rise to every challenge by taking full responsibility for our actions, decisions, and outcomes. We don't just point to problems-we become the solution.
T - Teamwork - We lift each other up and win as one. Through trust, collaboration and open communication, we achieve more- delivering the best for our customers, our company and each other.
E - Excellence - Good enough is never enough. We strive for greatness in everything we do, fueled by passion and a commitment to exceed expectations every step of the way.
We look forward to speaking with you about our career opportunities at Logan Services!
Logan Services Inc. offers
Equal
Employment Opportunity to all applicants.
$27k-35k yearly est. Auto-Apply 26d ago
Urgently Hiring Service Dispatchers $20/hr 832941
Alliance Industrial Solutions 3.7
North Canton, OH
Alliance Industrial Solutions is urgently hiring Service Dispatchers / Call Center Representatives for our client located near the downtown Canton area. This is an exciting opportunity to join a growing company known for innovation and career development.
Please Note: This location is not accessible by public transportation.
Pay & Benefits:
Starting pay: $20/hour with room for advancement
Raises and a comprehensive benefits package available after a probationary period
Strong potential for long-term career growth, with internal promotion and cross-training opportunities
Must be able to train for 1 week on day shift 8:00 am - 5:30 pm
Shifts Available:
7:00 AM - 3:30 PM
2:30 PM - 11:00 PM
10:00 AM - 6:30 PM
5:00 PM - 1:30 AM
Responsibilities
Handle a high volume of inbound and outbound calls.
Dispatch and coordinate service requests in a timely and professional manner.
Use call management systems to log and track calls accurately.
Communicate clearly and effectively with internal teams and clients.
Troubleshoot issues, prioritize tasks, and manage time effectively.
Maintain accurate records using Microsoft Excel, Word, and related systems.
Qualifications
High School Diploma or GED required
Prior dispatcher experience preferred
Experience in banking, customer service, or call center environments is a strong plus
Proficient with computers and Microsoft Office (Excel & Word)
Strong communication, organization, and multitasking skills
Why Join Us
Competitive pay and consistent full-time hours
Supportive and fast-paced team environment
Opportunities to develop valuable customer service and dispatching skills
$20 hourly 9d ago
HVAC Lead Dispatcher
All Hours Mechanical LLC
Harrison, OH
Job DescriptionBenefits:
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
HVAC Lead Dispatcher
Genesis Mechanical Services Harrison, Ohio
About Us
Genesis Mechanical Services is a commercial HVAC contractor serving Cincinnati, Ohio and surrounding area. Were known for our professionalism, fast response times, and commitment to doing things the right way. Our team is growing, and were looking for a Lead Dispatcher who can keep our technicians organized, our customers informed, and our operations running efficiently.
If you thrive in a fast-paced environment, can juggle multiple priorities, and know how to keep both technicians and customers happy this is the role for you.
Position Summary
The HVAC Lead Dispatcher manages the daily flow of service calls, coordinates preventative maintenance visits, and ensures all jobs are assigned and completed efficiently. Youll serve as the central hub between customers, technicians, and management making sure communication is clear, schedules are accurate, and nothing falls through the cracks.
This position requires strong computer skills, exceptional organization, and the ability to stay calm and decisive under pressure.
Key Responsibilities
Scheduling & Dispatch
Plan, assign, and adjust technician schedules for service, PMs, and repairs
Monitor workloads and redistribute calls to maximize field efficiency
Track job progress throughout the day and communicate updates to customers
Coordinate with management on job priorities and technician availability
Communication & Coordination
Serve as the main point of contact for customers calling in for service
Communicate clearly with technicians on job details, site requirements, and follow-ups
Keep customers informed on ETA updates and job status
Work closely with service management to ensure smooth daily operations
Operational & Administrative Support
Maintain accurate information in dispatching software (BuildOps)
Help with work order notes, purchase orders, and closing out jobs
Assist with time tracking, billing coordination, and parts or material requests
Qualifications
2+ years of scheduling or dispatch experience (HVAC, plumbing, or similar service industry preferred)
Strong computer skills (Microsoft Office, Google Workspace, or dispatching platforms)
Excellent communication with both customers and technicians
Highly organized and detail-oriented able to manage multiple priorities at once
Calm under pressure, quick decision-maker, and problem solver
Positive attitude -- team player with a strong work ethic
Compensation & Benefits
Competitive pay based on experience
Full-time, MondayFriday schedule
Paid time off and company holidays
Growth opportunities in service operations and management
Supportive, team-first culture
$34k-46k yearly est. 29d ago
Dispatcher
The Parking Spot 4.3
Columbus, OH
Since its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ locations at 28 airports, over 2,000 employees nationwide and 2 incredibly strong brands - The Parking Spot and Park ‘N Fly by The Parking Spot.
Our Dispatchers are an integral part of daily operations ensuring shuttles are dispatched timely to meet our service levels between the parking facility and airport. If you share our values for team, people, and service, we encourage you to apply with us!
Pay Rate: $12.50 / hour with regular bonus opportunitiesâ¯
Weekly Schedule: â¯
Full-Time
Schedule: Various Shifts (8am to 4pm, 4pm to 12am)
What We Offer:
Participation in and financial benefit from our shared employee ownership program
Immediate conditional job offer after successful interview and background check
Great tips and regular bonus opportunities for those who are eligible
Consistent schedules
For those who are eligible to enroll: Medical, Vision, Dental, Life Insurance, EAP and 401(k) plan benefits
For those who are eligible: Paid Time Off, Vacation Pay, and Paid Holidays
Training and professional development opportunities
Key Responsibilities of Dispatchers:
Greet each customer in a friendly and professional manner
Dispatch shuttles and maintains ample coverage at the parking facility and airport
Ensure consistent service through proper movement of shuttles
Maintain neat and clean work area
Cooperate with all team members to provide the best possible service
Provide guests with accurate information as it relates to the parking facility and airport terminals
Perform additional duties as reasonably requested by Management
Knowledge, Skills, & Experience of Dispatchers:
High school education or equivalent
Good interpersonal skills and teamwork abilities
Previous dispatch, cashier, and/or customer service experience is preferred
Basic math and computer skills are essential
Ability to verbally communicate clearly in the English language
______
At The Parking Spot, we don't just accept difference - we celebrate and seek it. We believe a diverse, inclusive, and equitable company is one where all employees, partners, and customers are welcome, supported, and valued. As a company in the travel industry, we witness the power of bringing individuals from different backgrounds and communities together. We treat all others with dignity and respect and stand firmly against racism and discrimination in any form. We intentionally develop diverse teams and relationships to ensure all voices are heard and to foster equal opportunity for all. We are committed to listening, learning, and growing because we know that our work is never done.â¯
$12.5 hourly 2d ago
Dispatcher, Life Science
Us Pack Services LLC
Akron, OH
USPack is a leading logistics provider custom built for the evolving needs of businesses in today's same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That's why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers' businesses. That's how we stay ahead. That's how we help our customers win. Find out more at: **************** At USPack, we know our people set us apart. And that's why we do everything we can to invest in them and help them grow every day.We don't put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We've built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more! USPack's Benefits for Full Time positions include: • 401(K) • Health Insurance • Disability/Life Insurance • Paid Time Off (PTO) • Paid Holidays
USPack's Benefits for Part Time positions include: • 401(K) • Paid Sick Time
The Dispatcher, (LS Tower) serves as a key liaison between customers, Independent Contractors (ICs), and internal departments, with a focus on ensuring exceptional service and supporting operational needs for Healthcare and Life Science clients. This position is responsible for handling inbound communications, processing delivery orders, assisting contractors, monitoring shipment activity, and maintaining documentation compliance in alignment with company standards. The role requires strong attention to detail, the ability to manage multiple priorities in a fast-paced environment, and proactive problem-solving skills to support the timely delivery of critical shipments
To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Job Duties and Responsibilities - Customer and Contractor Support:
Answer inbound calls from customers and Independent Contractors, ensuring accurate entry of information into company systems.
Assist Independent Contractors with route completion issues, escalations, and general operational support needs.
Build positive relationships with customers and contractors to strengthen service satisfaction and retention.
Essential Job Duties and Responsibilities - Order Management and Dispatch Coordination:
Process routed, on-demand, and special delivery orders in accordance with established standards and procedures.
Evaluate feasibility of order fulfillment based on service requirements, customer needs, and operational constraints.
Assign and dispatch deliveries, update dispatch boards, and monitor time-sensitive shipments to ensure service commitments are met.
Essential Job Duties and Responsibilities - Administrative and Operational Support:
Review and manage required documentation to ensure adherence to Client Operating Procedures (COPs) and Standard Operating Procedures (SOPs).
Maintain and log Proof of Delivery (POD) documentation within required timeframes.
Track shipments via GPS and proactively resolve delays or service interruptions.
Conduct post-flight and trace investigations as needed to support continuous service improvement.
Generate daily reports summarizing transportation issues and proposed corrective actions.
Essential Job Duties and Responsibilities - Compliance, Documentation, and Reporting:
Manage incoming emails, electronic filing, and system data related to customer and contractor records.
Monitor external factors (e.g., weather events, civil unrest) that could impact operations and escalate to leadership when necessary.
Knowledge/Skills/Abilities Requirements:
Strong communication skills, both written and verbal, across all organizational levels.
Exceptional attention to detail and accuracy in data entry and recordkeeping.
Ability to prioritize tasks and work effectively in a high-volume, fast-paced environment.
Strong critical thinking and problem-solving abilities.
Ability to work independently as well as collaboratively within a team environment.
Proficiency with Microsoft Office Suite (Excel, Word) and CRM/database systems.
Ability to handle multiple priorities and meet deadlines under pressure.
Bilingual (English-Spanish) preferred.
Education/Experience/Certificates/Licenses Requirements:
High school diploma required; Associate's Degree preferred.
Minimum of 2-3 years' experience in customer service, call center operations, logistics, or administrative support roles.
Experience in pharmaceutical delivery, clinical trials, aviation transport, or logistics preferred.
Knowledge of aviation or airline networks is a plus.
Permanent schedule:
Shift Days:
Tuesday through Saturday OR Sunday through Thursday
Shift Hours:
4pm to midnight (
Available to work extra hours, weekends, and holidays preferred
.) Payrate: Up to $21 per hour
At USPack, our values are at the heart of everything we do, every day. They're living breathing reminders of who we are, what we do and how we should treat those around us. They guide our actions, our interactions, and our decisions. They are what drive us. We are: Driven by integrity - We're driven by honesty, transparency, and trust. We know that actions speak louder than words. We hold ourselves to higher ethical standards that help build credibility and follow through on commitments. We believe that integrity isn't just a value, it's the compass that steers us toward success.
Driven by a passion for service - We're driven by doing more, by empowering others to succeed. We're proactive problem solvers. We live for a challenge and we love to help. We go above and beyond. For us, service is more than a mindset, it's a way of life. It's our passion.
Driven by collaboration - We're driven by common goals, common understanding and uncommon communication. We start on the same page and work side-by-side, building momentum and measurable progress at every step along a shared path to success. Driven by accountability - We're driven by a fierce sense of responsibility. We know the buck stops with us and we take that seriously. We hold ourselves accountable to our clients, to our environment and to each other. We don't just say it, we show it. We make it happen and we measure it. Driven by innovation - We're driven by what's now and what's next. For us it's about never settling for the status quo. It's about staying one step ahead and embracing change. It's about pushing forward through shared ideas, new approaches, and new solutions to achieve things never thought possible. If you'd like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at: **************************
$21 hourly Auto-Apply 60d+ ago
Dispatchers
Civil Service Application
North Canton, OH
Position Title: Experienced Emergency Dispatcher Status: Full-time
Classification: Non-Exempt
Reports to: Police and/or Fire Chiefs/Director of Administration/Deputy Director of Administration
This position involves the basic functions of Emergency Dispatch, focusing on the immediate information needs of the police and fire departments during daily operations and emergencies. North Canton Dispatch is committed to providing 24-hour telephone service for public information and routine/emergency assistance. Dispatch facilitates continuous communication with police/fire department members in the field via two-way radio capability.
Essential Duties and Responsibilities:
Handle incoming and transmitted communications.
Document field activities, inquire and enter information into databases, and monitor video surveillance.
Update the status and locations of field members.
Notify supervisors of emergency activities.
Follow established procedures for various scenarios.
Receive and efficiently handle all communications, including 9-1-1 calls, distinguishing between emergency and non-emergency situations, as well as TDD/TTY equipment, radio communications, and other electronic sources.
Maintain professional and efficient radio communications, adhering to FCC procedures.
Address violations promptly.
Document relevant information on calls for service or self-initiated activities, ensuring the safety of both members and citizens.
Treat confidential information with utmost discretion, releasing it in accordance with the Protected Information Policy.
Proficiency in obtaining accurate information, classifying, and prioritizing requests, and relaying critical information.
Follow radio communication protocols to ensure professional and effective transmissions.
Other Duties
Receive and manage all incoming emergency and non-emergency calls for the Police and Fire Department.
Dispatch appropriate responders based on the nature and urgency of the calls.
Handle inquiries from walk-in traffic at the Dispatch window at all hours.
Address emergencies and assist with various requests, including directions, bicycle licenses, and general information.
Answer radio transmissions from Police Officers (North Canton & Walsh U PD), Fire Department, North Canton City Schools & St Paul's Emergency Radio, and Street Department/Utilities Channel.
Monitor and respond to City Lift Alarms.
Maintain address updates for residences and businesses.
Update callout information, handle vacation/house check information, and manage fire permits.
Enter all citations, written warnings, and arrests into the system.
Process paperwork for court, gather records for subpoenas, and ensure officers receive subpoenas.
Enter warrants, protection orders, stolen articles, missing persons, Amber Alerts, and immobilizations into the Law Enforcement Automated Data System (Leads).
Process and record expungements.
Send accident reports to the state and monthly domestic violence reports through OHLEAD.
Prepare and take payments for City Wide Load Permits.
Handle financial transactions, including processing parking tickets, online payments, and preparing deposits for Finance.
Stock department forms and notify the Administrative Sergeant of re-ordering needs.
Scan and file paperwork, compile records retention schedules, and manage information for parking permissions.
Process record checks, reports for courts and the public, and log Canton Municipal Court dispositions.
Test Knox Key for the Fire Department, conduct monthly and statewide tornado tests, and perform city panic alarm and fire alarm tests.
Relay Bolos (Be On the Look Out) to officers via radio and CAD (Computer-Aided Dispatch).
Coordinate with other departments for various needs, such as water emergencies, road maintenance, and deliveries.
Occasionally accept payments for utilities or fines after hours.
Respond to issues related to rentals and paging out WENS messages for street closings and emergencies.
Monitor traffic cameras, City Hall cameras/parks, and maintain the pager list for Fire Department paging of call location information.
Process and redact record requests and monitor phone systems to prevent disruptions.
Manage emergency dispatch scheduling.
Qualifications:
High School Diploma or equivalent.
Previous experience in emergency dispatch or related field preferred.
Ability to handle high-pressure situations and make quick decisions.
Strong communication and multitasking skills.
Proficient in using computer systems and relevant software.
Knowledge of legal and law enforcement procedures.
Emergency Medical Dispatch (EMD) Certification is a plus; must be able to obtain/maintain EMD Certification.
This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position. While it is intended to accurately reflect the position, activities, and requirements, Management reserves the right to modify, add, or remove duties and assign other duties as necessary that are a logical assignment to the position. The City of North Canton is an equal opportunity employer.
Salary Description Per Union Contract Based on Years of Experience
$30k-39k yearly est. 21d ago
CRO/Dispatcher
Professional Business Providers Inc.
Cleveland, OH
Job DescriptionDescription:
We are looking for a full-time employee to join our team at our Cleveland-Hopkins International Airport location. As an important part of our team, you will be dispatching jobs to technicians as well provide administrative and office support to multiple supervisors.
Basic duties include (but not limited):
-Answering incoming phone calls and direct to, or dispatch, the appropriate personnel.
-Write basic letters, memos, and correspondence.
-Create and/or modify management reports.
-Data Entry
Requirements:
-Must be proficient with computers and software packages such as MS Office
-Great communication skills
-Customer service skills
-Ability to multi-task and problem solve
Shift Schedule:
Sun, Mon, Tues (3am-11:30am)
Wed & Thurs (1:30pm-10:00pm)
Off Friday and Saturday
Benefits:
401K, Medical, Vision, Dental, and Life Insurance
Vacation, Holiday, and Sick Pay
Requirements:
Must be able to communicate clearly, efficiently and effectively
Must have excellent customer service skills
Must be able to work with a sense of urgency
Must be able to multi-task and problem solve
$30k-39k yearly est. 23d ago
Dispatcher
Grogan's Towne Chrysler Jeep Dodge
Toledo, OH
Service Dispatcher - Grogans Towne
The Service Dispatcher is responsible for coordinating the daily flow of repair work through the service department. This role assigns work to technicians based on skill level and availability, monitors shop productivity, communicates status updates, and helps ensure repairs are completed accurately, on time, and to Stellantis and dealership quality standards.
Key Responsibilities
Dispatch repair orders (ROs) to technicians based on certification, skill set, and current workload
Balance the shop schedule to maximize efficiency, productivity, and on-time delivery
Monitor technician progress throughout the day; reprioritize work as needed (waiters, appointments, comebacks, internal, warranty)
Communicate repair status and ETA changes to service advisors and management
Ensure repair orders include correct complaint/cause/correction notes and required documentation for warranty compliance
Coordinate with parts department to confirm parts availability and reduce down-time
Track and report key metrics (hours available vs. produced, efficiency, cycle time, bay utilization)
Support quality control and reduce comebacks by routing work appropriately and verifying completion steps
Assist with quick lane/express dispatching when applicable
Maintain a clean, safe, and organized shop environment and promote consistent process adherence
Required Qualifications
1+ year experience in dealership service operations (dispatching, advising, warranty admin, or shop foreman support preferred)
Strong understanding of automotive repair workflow and flat-rate operations
Ability to multi-task in a fast-paced environment and make quick, sound decisions
Excellent communication skills with advisors, technicians, parts, and management
Proficient with dealership DMS and basic computer skills
High attention to detail and commitment to accurate documentation
Preferred Qualifications (Stellantis a Plus)
Familiarity with Stellantis warranty processes and documentation standards
Understanding of technician certifications and skill-based dispatching
Prior experience managing “waiter” workflow and appointment load leveling
Physical Requirements
Ability to walk the shop, stand for extended periods, and lift up to ~25 lbs occasionally
Ability to work in a service shop environment with noise, moving vehicles, and varying temperatures
Schedule
Full-time; may include rotating Saturdays based on dealership needs
Benefits (edit to match your store)
Competitive pay + performance incentives
Medical/Dental/Vision, 401(k)
Paid time off and holidays
Employee discounts
Ongoing training and advancement opportunities
$29k-39k yearly est. Auto-Apply 11d ago
Dispatcher 3rd Shift
Professions Inc.
Cincinnati, OH
Job Description
Overnight Transportation & Dispatch Operations Coordinator (3rd Shift)
We are seeking a detail-oriented overnight Transportation & Dispatch Operations Coordinator to support driver dispatch, billing accuracy, and inventory control during 3rd shift operations. This role is essential to maintaining smooth overnight transportation activity, ensuring accurate documentation, cost tracking, and fleet readiness. The position is primarily on-site, with limited weekend remote flexibility.
Key Responsibilities
Overnight Dispatch and Driver Support
Coordinate and dispatch drivers to meet delivery schedules and operational priorities.
Monitor driver activity to ensure compliance with safety policies and performance expectations.
Serve as the primary overnight contact for drivers and urgent transportation issues.
Assist with real-time problem resolution, including route changes, delays, and service disruptions.
Billing and Administrative Operations
Review, process, and verify transportation invoices, trip tickets, and delivery documentation.
Track trip costs, fuel usage, and service charges for accuracy and reporting.
Maintain accurate records for orders, deliveries, and billing discrepancies.
Complete data entry and prepare nightly and weekly operational reports.
Inventory and Equipment Management
Monitor fuel levels, vehicle availability, and equipment inventory.
Track fleet usage and identify maintenance or service needs.
Maintain accurate logs for vehicles, assets, and operational supplies.
Operations Support and Emergency Response
Support after-hours emergency and incident response procedures.
Communicate critical updates to management and internal teams.
Assist with process improvements focused on efficiency, cost control, and service reliability.
Qualifications
Associate degree preferred or 1-3 years of experience in dispatch, transportation, logistics, or billing.
Experience supporting overnight or after-hours operations is preferred.
Proficiency with dispatch systems, logistics software, and Microsoft Office applications.
Strong organizational skills with the ability to multitask and work independently.
Excellent written and verbal communication skills.
Schedule
Full-time, 3rd shift (overnight).
Weekend remote options available based on operational needs.
Benefits
Negotiable salary based on experience.
401(k) and retirement plan.
Health, dental, vision, and life insurance.
Paid time off.
Flexible scheduling options.
$29k-38k yearly est. 24d ago
Dispatcher
My City Transportation
Cleveland, OH
Job Title: Dispatcher (Transportation / Paratransit)
Employment Type: Full-Time
Pay Range: $15.00 to 17.50
We are seeking a detail-oriented and dependable Dispatcher to coordinate daily transportation operations. This role is responsible for managing driver assignments, monitoring service performance, and ensuring safe, efficient, and timely transportation services in compliance with company policies and contractual requirements.
Key Responsibilities
Assign, monitor, and adjust driver routes and schedules in real time
Maintain continuous communication with drivers via radio, phone, or system tools
Monitor on-time performance, service disruptions, and vehicle status
Respond to incidents, delays, or emergencies following established protocols
Document service issues, incidents, and operational changes accurately
Provide professional customer service to passengers, drivers, and internal teams
Ensure compliance with attendance, safety, and conduct standards
Support daily reporting and operational data entry
Minimum Qualifications
High school diploma or GED
Strong verbal and written communication skills
Ability to multitask in a fast-paced environment
Basic computer proficiency (dispatch software, email, MS Office)
Ability to work assigned shifts reliably
Preferred Qualifications
Prior dispatcher or transportation operations experience
Knowledge of paratransit or ADA transportation services
Experience with routing or scheduling software
Equal Opportunity Employer Statement
We are an Equal Opportunity Employer and prohibit discrimination based on any protected status.
$15-17.5 hourly Auto-Apply 15d ago
Dispatcher/Batchman
SRM Concrete 4.1
Cleveland, OH
We are seeking a passionate leader to join our team at Central Dispatch for SRM Concrete. This is an excellent opportunity for someone looking to make a career change that thrives in customer oriented, fast paced environments. The Dispatcher plays a crucial role in ensuring the customer's satisfaction in the efficient and effective operation of our concrete plants. This position involves collaborating with multiple concrete plants and working with a team of dispatchers to oversee the ordering process, handle communication with customers, and lead by example towards the goal of excellence. The ideal candidate will possess strong leadership skills and a commitment to upholding the highest standards of safety and quality.
Key Responsibilities:
Answer incoming calls and communications with customers, always going the extra mile for our customers.
Collaborate with plant managers, drivers, and sales teams to ensure timely and accurate delivery of concrete.
Implement and monitor performance metrics to assess the efficiency and productivity of operations.
Manage customer inquiries and resolve issues related to delivery schedules, product quality, and service.
Ensure compliance with all safety regulations and company policies, fostering a safe working environment.
Conduct regular team meetings to review performance, discuss operational challenges, and identify opportunities for improvement.
Develop and maintain strong relationships with customers, suppliers, and members of the SRM team.
Participate in strategic planning and budgeting processes, contributing insights to enhance operational efficiency and profitability.
Qualifications:
Ability to multitask and prioritize tasks, delegating when appropriate.
Ability to operate or quickly learn a variety of communication systems, executing directions accurately with speed.
Proven leadership and team management skills, with the ability to motivate and guide a team towards achieving operational excellence.
Strong analytical and problem-solving abilities, with a focus on continuous improvement.
Excellent communication and interpersonal skills, capable of building positive relationships with team members, customers, and partners.
Proficiency in various software and Microsoft Office Suite.
Knowledge of DOT regulations and safety standards is helpful.
Willingness to undergo SRM's pre-employment screenings.
About us: SRM strives to be the largest, most profitable construction material company in the country, while maintaining a best-in-class culture.
SRM's 5 Principles of Service: Safety, Quality, Kindness, Cleanliness, Go-Getter
Why Join Us? Our commitment to our team includes:
Growth: Opportunities for advancement in a rapidly growing company.
Home Daily: Enjoy work-life balance with daily home time.
Competitive Compensation: Hourly pay with eligibility for bonuses and annual raises.
Exceptional Benefits: Comprehensive benefits package including low-cost medical, dental, vision, STD, LTD, and life insurance, paid holidays, PTO and vacation programs, 401k with $100 match/week, family days, and more!
Overtime Opportunities: Daily overtime after 8 hours and weekly after 40 hours
Candidates will be required to undergo a pre-employment drug screen, SRM's pre-employment physical, and consent to background checks, including Clearinghouse and MVR checks. We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$28k-35k yearly est. 18d ago
Lead Dispatcher
Business Resources One
Macedonia, OH
Job Description
Join a leader in the snow and ice management industry as a full-time year-round Lead Dispatcher in Macedonia, OH. You'll use the Electronic Dispatch System (EDS) to dispatch snow fighters and monitor their progress, ensuring that snow removal is completed in a timely and efficient manner. If you thrive in a fast-paced environment and can make decisions quickly, this is the opportunity for you!
Key Responsibilities
Review weather forecasts with snow event captain and relay snow event plans to snow fighters
Assign salt truck drivers to trucks as needed
Dispatch snow plow drivers and monitor progress using Electronic Dispatch System (EDS)
Communicate with customers on status of snow removal
Review daily activities and prepare end of day reports for internal teams
Hire, train, coach, and mentor a team of 10-16 dispatchers
Update EDS in the summer months to reflect changes throughout the sales season
Work closely with Vice President on strategic projects across all departments in the summer months
Must be willing and able to work 16-18 hour shifts during snow events
Required Skills and Qualifications
Dispatching: 1 year (preferred)
Driver's License (required)
Excellent communication skills
Must work well in fast-paced, high-stress conditions
Ability to make decisions quickly
Able and willing to work on-call in winter
Must be located within 20-30 minutes of shop location in Macedonia, OH due to on-call nature of the position
Compensation and Benefits
$18.00 - $24.00 per hour
$5.00 per hour shift differential for snow events
Health, dental, and vision insurance
Health savings account option
Paid sick time and PTO
Paid company shutdown the week of July 4th
Schedule
IN THE WINTER THIS IS AN ON-CALL POSITION (WHEN IT SNOWS WE WORK)
Typical hours 7:00am-4:00pm.
When it snows: ~2:00am - when the snow stops.
Must be willing and able to work 16-18 hour shifts during snow events!
Flexible schedule available in summer / off-season
#LI-MS1
$18-24 hourly 28d ago
Dispatch
Faithful Companion Pet Cremation Services
Twinsburg, OH
Full-time Description
Faithful Companion Pet Cremation Services is searching for a full-time dispatcher at our Twinsburg, Ohio location for the afternoon shift at a starting wage of $18.00-20.00 per hour. Evenings and weekends are required, 11:30-8:00pm. The dispatcher position is offered a full benefit package that is available after 30 days of employment.
401K match
Medical
FSA/HSA for medical and dependent care
Dental
Vision
Company paid life insurance
Voluntary pet insurance, accident and critical illness, short term and long-term disability insurance)
DUTIES AND RESPONSIBILITIES OF A DRIVER:
Check in drivers when they come back from their route.
Act as the main point of contact for all driver-facing communication.
Ability to serve multiple families at once.
Monitor vans throughout transit in order to effectively meet scheduled pick-ups and returns.
Assist in maintain the crematory facility and company vehicles to a clean and presentable state.
Checking all work for errors ensuring the best customer service.
Determining what procedure needs to be taken for each individual pet in our care.
Administrating the care of the pets that have been entrusted to us by our clients.
Faithful Companion is a professional family owned, customer service focused company that understands that pets are truly family members. We are looking for people who are equally service minded and who comprehends the great value we have the honor to bring to the families we service. Our service model is evident in everything we do, including how we serve our Faithful Companion Team Members.
Requirements
Strong communication and organizational skills.
Comfortable speaking to all people with empathy and professionalism.
Ability to lift at least 75lbs unaided.
A cell phone with the ability to call, text, and use a GPS application.
Successfully pass a 4-panel drug test and background check.
Detail-oriented mindset with a commitment to delivering error-free services.
Ability to work in a fast paced environment under pressue.
Flexibility with scheduling, evenings and weekends are required and shifts could vary.
To adhere to our strong code of ethics.
Salary Description 18.00-20.00