Dispatcher jobs in Boardman, OH - 37 jobs

Pay Grade $52,721 + shift differential of $3,000 annually. $4,000 sign on bonus, paid in installments *Please note that New Castle County employees are working in Kent County for an unspecified time* Nature and Scope Nature and Scope at Suscom, Kentcom and Recom An incumbent in this class works under the direct supervision of a Telecommunications Shift Supervisor or a Senior Telecommunications Specialist as assigned. Incumbents are responsible for receiving calls to the center and/or routing them to the appropriate response agency via telephone and or radio. A significant aspect of the work involves the ability to work under pressure in high stressful situations. Nature and Scope at HQ Comm This center functions as a constant 24-hour comprehensive support service, in data communications operations, radio communications operations and radio, data and telephone administration. These functions are directly supportive of the criminal justice community, emergency management agencies, the nuclear power plants and various other state agencies. Principal Accountabilities Principal Accountabilities at Suscom, Kentcom, and Recom Receives and routes calls to and from the center to the appropriate response agency based on the priority and nature of the call. Receives and dispatches information to state and municipal police agencies using the Public Safety 10-Code, 800 MHz radios, telephones, computer aided dispatch (CAD) and other telecommunications equipment. Directs police officers to scenes of crimes, accidents or complaints reading maps, grids and charts to ensure destination is reached. Monitors an 800mhz radio system in order to provide assistance during emergency situations. Talks to citizens requesting assistance during crisis situations and relays emergency information to appropriate response agency. Inputs and retrieves information from Computer Aided Dispatch (CAD), National Crime Information Center (NCIC), Criminal Justice Information System (CJIS) to relay to officers or other criminal justice agencies. Reads maps to find locations to relay to officers and locate citizens in need of help. Maintain a valid certification in Emergency Medical Dispatch (EMD) at Suscom and Kentcom and maintain a valid emergency fire dispatch (EFD) at Kentcom. Test emergency equipment such as 800 MHz radios, computer aided dispatch (CAD), TDD equipment, personal computers (PC's), telephone equipment to ensure all equipment is in proper working condition. Maintain files and keep records of daily, monthly and yearly activities. Attend assigned training as scheduled. Adhere to standard operating procedures (SOP's) and divisional policy. Provide public and officer safety. Performs other related work as required. Principal Accountabilities at HQ Comm Perform various emergency call-outs using the proper notification methods and equipment. Perform in fullest capacity as a help desk and informational resource center to end-users. Maintain and monitor nuclear siren equipment and participate in federally mandated drills. Monitor state-wide alarm system and make notifications to proper authorities. Maintain quality and authorized transmitted data of routine and emergency telecommunication messages through State and NLETS systems. Perform timely and accurate entries/clears in to the local and state-wide systems. Maintain Central Message Processor'' continual operation and network availability. Perform trouble-shooting techniques and initiating of corrective actions. Monitor radios and dispatch as required. Perform call outs for on call special response teams and homeland security messages. Knowledge, Skills and Abilities Knowledge, Skills and Abilities at Suscom, Kentcom, and Recom Ability to learn all department procedures, ID codes, Federal Communications Commission's (FCC) rules and regulations, criminal and traffic laws and medical procedures, FCC Radio Safety 10-Code and other appropriate emergency information. Knowledge of all aspects of computer, telecommunications operations. Knowledge of geography and area within jurisdiction. Proficiency in data entry. Ability to solicit accurate information in a crisis situation. Ability to deliver information accurately and efficiently. Ability to write reports. Ability to remain calm and make quick decisions in crisis and stressful situations. Ability to relate well with the public over the phone. Ability to multitask specifically in stressful situations. Knowledge, Skills and Abilities at HQ Comm Ability to learn radio and data telecommunications operations. Knowledge of personal computers and working in a window's environment Proficient in data entry and computer operations. Ability to speak clearly. Ability to function in a controlled environment with constant machine noise and work pressures. Minimum Qualifications Minimum Qualifications at Suscom, Kentcom, Recom, and HQ Comm High school graduate with course work in typing or data entry and the ability to work, day shift, night shift and holidays when scheduled. Speak and listen clearly over the radio and telephone. Proficiency test requirement: Applicant must pass a computerized multi-tasking test. Background requirements: Applicant must pass a thorough background check administered by the Delaware State Police. Conditions of Employment Direct deposit of paychecks is required as a condition of employment. Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our DHR - Work for Delaware. A satisfactory criminal background check is required as a condition of employment. This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicable terms and conditions of employment, in accordance with Title 29, Chapter 59 and Title 19, Chapter 13 and 16. This position is covered by a collective bargaining agreement based on its individual terms. Accommodations Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling ************** or by visiting ************************** You may also call ************* or email DHR_************************ for additional applicant services support. Benefits To learn more about the comprehensive benefit package visit ********************************** Additional Information NOTE: The Division of State Police is a non-merit system agency. The State of Delaware - An Equal Opportunity and Affirmative Action Employer.

GENERAL PURPOSE Work under a moderate degree of supervision to coordinate the scheduling and dispatching of truck drivers to ensure timely and efficient delivery of product shipments. Perform routine job duties independently and resolve issues in straightforward situations, assessing each using standard procedures. Seek assistance for uncommon, new, or complicated situations. JOB DUTIES AND RESPONSIBILITIES · Schedule and dispatch daily loads/shipments (raw milk, products/goods) to meet customer needs and optimize routes to reduce costs and elevate overall efficiency · Dispatch approved drivers to appropriate loads based on availability, capacity, and delivery deadlines; confirm load date/time and delivery date/time · Audit driver compliance with schedules · Serve as the primary point of contact between drivers, customers, and internal contacts. Communicate delivery instructions, customer changes, address issues, and provide updates on shipment status · Develop and maintain relationships with carriers and drivers to understand their needs, operating schedules, and physical limitations while working to inform them of the needs of our customers and distribution system · Be familiar with contracts established with each customer regarding volumes and quantities, plant operating schedules, warehouse schedules, and all special requirements or circumstances · Monitor milk movements to ensure all producers remain qualified during qualifying months and between Federal Orders. Maximize diversions and transportation credits where applicable (applicable to raw milk) · Assemble orders that make up outgoing loads. Maximize carrier load weights and volume by coordinating orders with other company depots, plants, warehouses, etc. · Monitor secondary freight costs and work to minimize those costs when scheduling deliveries · Monitor the progress of deliveries from start/load assembly to delivery to the customer. Use tracking systems to monitor the location and status of trucks and shipments. Address any delays or issues promptly · Handle emergencies and unforeseen events such as accidents, traffic delays, or equipment malfunctions. Coordinate with drivers and others to find quick and effective solutions · Ensure all dispatch activities comply with federal and state transportation regulations. Keep up-to-date with changes in laws and regulations affecting the trucking and/or dairy industry · Address customer inquiries and concerns regarding delivery times, delays, and other related issues. Maintain a high level of customer satisfaction through effective communication and problem resolution · Provide drivers with necessary information and support to perform their duties effectively. Assist with directions, load information, and other logistical details · Match proof of deliveries and approval of carrier invoices. Validate all charges · Work with other groups to resolve issues that arise with the incoming manifests matching the dispatch schedule · Input and maintain accurate records and data in systems, spreadsheets, etc. (customer proof of delivery, bills of lading files, receiving credits, customer receipts, delivery schedules carrier/hauler info, costs, and other relevant data). Prepare regular and ad-hoc reports · Seek and negotiate the lowest carrier costs per set authority limit · May handle the sale/disposal of distressed loads and track on the rejected load database. Communicate and maintain accurate and timely records of distressed loads including quality results, disposition, and/or sale price · The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to scene of emergency via radio or other electronic means. Scheduling of numerous non-emergency transports for ambulance and wheelchair divisions. Obtains appropriate information to facilitate insurance or payment processes. Keyboarding skills to perform computer aided dispatch and map street search and filing. Must be able to multi-task. EDUCATION, TRAINING AND EXPERIENCE; CERTIFICATION/LICENSURE: Must have and maintain CPR for the professional Rescuer (AHA or equivalent). EMT, medical terminology or similar medical background preferred. Must attend communications staff meetings as requested. SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS: Fast paced environment with numerous emergency calls and volume at one time with frequent talking and listening required. There will be constant exposure to electronic equipment. WORK CONTACT GROUP: Frequent contact with physicians, EMS/Fire Personnel (paid or volunteer), police agencies, aeromedical personnel, MTS Division staff, patients, and families.

USPack is a leading logistics provider custom built for the evolving needs of businesses in today's same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That's why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers' businesses. That's how we stay ahead. That's how we help our customers win. Find out more at: **************** At USPack, we know our people set us apart. And that's why we do everything we can to invest in them and help them grow every day.We don't put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We've built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more! USPack's Benefits for Full Time positions include: • 401(K) • Health Insurance • Disability/Life Insurance • Paid Time Off (PTO) • Paid Holidays USPack's Benefits for Part Time positions include: • 401(K) • Paid Sick Time The Dispatcher, (LS Tower) serves as a key liaison between customers, Independent Contractors (ICs), and internal departments, with a focus on ensuring exceptional service and supporting operational needs for Healthcare and Life Science clients. This position is responsible for handling inbound communications, processing delivery orders, assisting contractors, monitoring shipment activity, and maintaining documentation compliance in alignment with company standards. The role requires strong attention to detail, the ability to manage multiple priorities in a fast-paced environment, and proactive problem-solving skills to support the timely delivery of critical shipments To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Job Duties and Responsibilities - Customer and Contractor Support: Answer inbound calls from customers and Independent Contractors, ensuring accurate entry of information into company systems. Assist Independent Contractors with route completion issues, escalations, and general operational support needs. Build positive relationships with customers and contractors to strengthen service satisfaction and retention. Essential Job Duties and Responsibilities - Order Management and Dispatch Coordination: Process routed, on-demand, and special delivery orders in accordance with established standards and procedures. Evaluate feasibility of order fulfillment based on service requirements, customer needs, and operational constraints. Assign and dispatch deliveries, update dispatch boards, and monitor time-sensitive shipments to ensure service commitments are met. Essential Job Duties and Responsibilities - Administrative and Operational Support: Review and manage required documentation to ensure adherence to Client Operating Procedures (COPs) and Standard Operating Procedures (SOPs). Maintain and log Proof of Delivery (POD) documentation within required timeframes. Track shipments via GPS and proactively resolve delays or service interruptions. Conduct post-flight and trace investigations as needed to support continuous service improvement. Generate daily reports summarizing transportation issues and proposed corrective actions. Essential Job Duties and Responsibilities - Compliance, Documentation, and Reporting: Manage incoming emails, electronic filing, and system data related to customer and contractor records. Monitor external factors (e.g., weather events, civil unrest) that could impact operations and escalate to leadership when necessary. Knowledge/Skills/Abilities Requirements: Strong communication skills, both written and verbal, across all organizational levels. Exceptional attention to detail and accuracy in data entry and recordkeeping. Ability to prioritize tasks and work effectively in a high-volume, fast-paced environment. Strong critical thinking and problem-solving abilities. Ability to work independently as well as collaboratively within a team environment. Proficiency with Microsoft Office Suite (Excel, Word) and CRM/database systems. Ability to handle multiple priorities and meet deadlines under pressure. Bilingual (English-Spanish) preferred. Education/Experience/Certificates/Licenses Requirements: High school diploma required; Associate's Degree preferred. Minimum of 2-3 years' experience in customer service, call center operations, logistics, or administrative support roles. Experience in pharmaceutical delivery, clinical trials, aviation transport, or logistics preferred. Knowledge of aviation or airline networks is a plus. Shift Days: Tuesday through Saturday OR Sunday through ThursdayShift Hours: 2nd Shift Available ( Available to work extra hours, weekends, and holidays preferred .) Payrate: Up to $22 per hour At USPack, our values are at the heart of everything we do, every day. They're living breathing reminders of who we are, what we do and how we should treat those around us. They guide our actions, our interactions, and our decisions. They are what drive us. We are: Driven by integrity - We're driven by honesty, transparency, and trust. We know that actions speak louder than words. We hold ourselves to higher ethical standards that help build credibility and follow through on commitments. We believe that integrity isn't just a value, it's the compass that steers us toward success. Driven by a passion for service - We're driven by doing more, by empowering others to succeed. We're proactive problem solvers. We live for a challenge and we love to help. We go above and beyond. For us, service is more than a mindset, it's a way of life. It's our passion. Driven by collaboration - We're driven by common goals, common understanding and uncommon communication. We start on the same page and work side-by-side, building momentum and measurable progress at every step along a shared path to success. Driven by accountability - We're driven by a fierce sense of responsibility. We know the buck stops with us and we take that seriously. We hold ourselves accountable to our clients, to our environment and to each other. We don't just say it, we show it. We make it happen and we measure it. Driven by innovation - We're driven by what's now and what's next. For us it's about never settling for the status quo. It's about staying one step ahead and embracing change. It's about pushing forward through shared ideas, new approaches, and new solutions to achieve things never thought possible. If you'd like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at: **************************

Job DescriptionDescription: Join Our Team at SDS-RX! SDS-RX is a leading healthcare logistics services provider with over 100 locations nationwide. We specialize in delivering tailored, flexible solutions to long-term care facilities, specialty and infusion pharmacies, nuclear pharmacies, pharmaceutical distributors, laboratories, and healthcare networks. Our mission is to improve patient care by ensuring timely and accurate deliveries- right patient, right place, right time . As a fast-growing, innovative, and technology-driven company in the pharmaceutical logistics industry, we are currently seeking a skilled Dispatcher to join our team and support our PITTSBURGH, PA area customers. If you're looking to make a meaningful impact in healthcare logistics, this is the opportunity for you! To learn more about our company, please visit our website at?************************ Compensation: $22.00 - $23.00 Per hour Schedule: Monday - Friday, 11:00am - 7:00pm Saturday, 11:00am - 4:00pm Location: 7000 Stonewood Dr., Suite 230, Wexford, PA 15090 Requirements: Key Responsibilities: Provide exceptional customer service to both internal teams and external clients. Dispatch contracted delivery drivers promptly based on customer requests. Accurately input data into SDS systems to ensure data integrity and generate reliable reports for both internal and customer use. Consistently meet or exceed established service levels and performance expectations. Maintain clear and effective communication with customers, Dispatch Manager, and drivers in the field. Perform other related tasks as assigned by the Dispatch Manager. Qualifications: High school diploma or equivalent required. At least 1 year of previous experience in a customer service or call center role. Strong written and verbal communication skills. Positive, team-oriented attitude with a focus on collaboration. Strong organizational skills and the ability to manage multiple tasks efficiently. Detail-oriented with a commitment to completing tasks from start to finish, including necessary follow-up. Ability to adhere to company policies and departmental procedures consistently. Employee Benefits at SDS-RX: Competitive Compensation: We offer competitive compensation to reward your hard work and dedication. Comprehensive Health Benefits: Our benefits package includes Health, Dental, and Vision coverage after 30 days of employment. 401(k) Plan: We help you plan for the future by offering a 401(k) plan. Paid Time Off: Enjoy paid time off along with major paid holidays to ensure you have time to recharge and relax. Employee Assistance Program (EAP): Life can be challenging, and we're here for you. Our EAP provides support to you and your family during difficult times. Employee Wellness Program: Your health is important to us-both mental and physical. We offer a wellness program to support your well-being and help you achieve your personal health goals. * Some benefits are only available to Full-Time employees. SDS-Rx is dedicated to fostering a diverse and inclusive workplace where all employees are valued and respected. We are committed to providing equal employment opportunities without regard to race, color, religion, national origin, gender, sexual orientation, age, physical or mental disability, or veteran status. We encourage individuals from all backgrounds to apply and contribute to our mission.

Position Title: Experienced Emergency Dispatcher Status: Full-time Classification: Non-Exempt Reports to: Police and/or Fire Chiefs/Director of Administration/Deputy Director of Administration This position involves the basic functions of Emergency Dispatch, focusing on the immediate information needs of the police and fire departments during daily operations and emergencies. North Canton Dispatch is committed to providing 24-hour telephone service for public information and routine/emergency assistance. Dispatch facilitates continuous communication with police/fire department members in the field via two-way radio capability. Essential Duties and Responsibilities: Handle incoming and transmitted communications. Document field activities, inquire and enter information into databases, and monitor video surveillance. Update the status and locations of field members. Notify supervisors of emergency activities. Follow established procedures for various scenarios. Receive and efficiently handle all communications, including 9-1-1 calls, distinguishing between emergency and non-emergency situations, as well as TDD/TTY equipment, radio communications, and other electronic sources. Maintain professional and efficient radio communications, adhering to FCC procedures. Address violations promptly. Document relevant information on calls for service or self-initiated activities, ensuring the safety of both members and citizens. Treat confidential information with utmost discretion, releasing it in accordance with the Protected Information Policy. Proficiency in obtaining accurate information, classifying, and prioritizing requests, and relaying critical information. Follow radio communication protocols to ensure professional and effective transmissions. Other Duties Receive and manage all incoming emergency and non-emergency calls for the Police and Fire Department. Dispatch appropriate responders based on the nature and urgency of the calls. Handle inquiries from walk-in traffic at the Dispatch window at all hours. Address emergencies and assist with various requests, including directions, bicycle licenses, and general information. Answer radio transmissions from Police Officers (North Canton & Walsh U PD), Fire Department, North Canton City Schools & St Paul's Emergency Radio, and Street Department/Utilities Channel. Monitor and respond to City Lift Alarms. Maintain address updates for residences and businesses. Update callout information, handle vacation/house check information, and manage fire permits. Enter all citations, written warnings, and arrests into the system. Process paperwork for court, gather records for subpoenas, and ensure officers receive subpoenas. Enter warrants, protection orders, stolen articles, missing persons, Amber Alerts, and immobilizations into the Law Enforcement Automated Data System (Leads). Process and record expungements. Send accident reports to the state and monthly domestic violence reports through OHLEAD. Prepare and take payments for City Wide Load Permits. Handle financial transactions, including processing parking tickets, online payments, and preparing deposits for Finance. Stock department forms and notify the Administrative Sergeant of re-ordering needs. Scan and file paperwork, compile records retention schedules, and manage information for parking permissions. Process record checks, reports for courts and the public, and log Canton Municipal Court dispositions. Test Knox Key for the Fire Department, conduct monthly and statewide tornado tests, and perform city panic alarm and fire alarm tests. Relay Bolos (Be On the Look Out) to officers via radio and CAD (Computer-Aided Dispatch). Coordinate with other departments for various needs, such as water emergencies, road maintenance, and deliveries. Occasionally accept payments for utilities or fines after hours. Respond to issues related to rentals and paging out WENS messages for street closings and emergencies. Monitor traffic cameras, City Hall cameras/parks, and maintain the pager list for Fire Department paging of call location information. Process and redact record requests and monitor phone systems to prevent disruptions. Manage emergency dispatch scheduling. Qualifications: High School Diploma or equivalent. Previous experience in emergency dispatch or related field preferred. Ability to handle high-pressure situations and make quick decisions. Strong communication and multitasking skills. Proficient in using computer systems and relevant software. Knowledge of legal and law enforcement procedures. Emergency Medical Dispatch (EMD) Certification is a plus; must be able to obtain/maintain EMD Certification. This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position. While it is intended to accurately reflect the position, activities, and requirements, Management reserves the right to modify, add, or remove duties and assign other duties as necessary that are a logical assignment to the position. The City of North Canton is an equal opportunity employer. Salary Description Per Union Contract Based on Years of Experience

Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to scene of emergency via radio or other electronic means. Scheduling of numerous non-emergency transports for ambulance and wheelchair divisions. Obtains appropriate information to facilitate insurance or payment processes. Keyboarding skills to perform computer aided dispatch and map street search and filing. Must be able to multi-task. EDUCATION, TRAINING AND EXPERIENCE; CERTIFICATION/LICENSURE: Must have and maintain CPR for the professional Rescuer (AHA or equivalent). EMT, medical terminology or similar medical background preferred. Must attend communications staff meetings as requested. SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS: Fast paced environment with numerous emergency calls and volume at one time with frequent talking and listening required. There will be constant exposure to electronic equipment. WORK CONTACT GROUP: Frequent contact with physicians, EMS/Fire Personnel (paid or volunteer), police agencies, aeromedical personnel, MTS Division staff, patients, and families.

Job Description About the Role: As the Dispatcher, you will play a crucial role in managing the flow of service requests, dispatching technicians, and maintaining effective communication with customers. Your exceptional organizational skills, ability to multitask, and strong customer service orientation will be instrumental in ensuring the efficient delivery of our services and exceeding customer expectations. Why You'll Want to Work Here: Core values that we live every day - not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics Performance pay directly tied to results - You deliver for us, we deliver for you Benefits you will use - Full medical, dental, and vision packages including fully employer paid options Secure your financial future - 401(k) with company match We invest in your future - ongoing training that directly results into bigger career opportunities combined with continuous education stipends Speed and scale - Work with a company that operates at the speed of a start up with the investment backing of an institutional investor Dispatcher Key Responsibilities: Receive incoming service requests for one or more service lines from customers via phone, email, or online portals, demonstrating professionalism and exceptional customer service. Gather accurate and detailed information from customers regarding their service needs, documenting relevant information in the system. Schedule and dispatch technicians based on availability, skill set, and proximity to ensure timely response to service requests. Maintain clear and effective communication with customers regarding technician arrival times, any delays or changes, and service updates. Monitor technician schedules and work progress to ensure efficient utilization of resources and prompt completion of service jobs. Prioritize service requests based on urgency, customer preferences, and technician availability, while considering business objectives. Coordinate with technicians to provide necessary job details, including customer information, service requirements, and any special instructions. Track and update service job statuses in the system, ensuring accurate documentation and maintaining organized records. Assist with managing inventory levels of parts and supplies, coordinating with the warehouse team to ensure adequate stock availability. Handle customer inquiries, concerns, and complaints promptly and professionally, resolving issues to maintain high customer satisfaction. Collaborate closely with the service manager, technicians, and other team members to address any operational challenges and ensure efficient service delivery. Continuously update and maintain knowledge of company services, pricing, and policies to effectively address customer inquiries and provide accurate information. Serves as secondary customer service representative when necessary. Dispatcher Qualifications: Proficient computer skills, including experience with service dispatch software, CRM systems, and Microsoft Office Suite. Familiarity with HVAC, plumbing, or electrical terminology and concepts is an asset. Ability to remain calm and composed in high-pressure situations, demonstrating problem-solving skills and sound decision-making. Strong attention to detail and accuracy in data entry and documentation. Flexibility to adapt to changing priorities and work schedules, including evenings and weekends if required. Knowledge of local geography to effectively schedule technicians based on service locations. Ability to work collaboratively within a team environment, promoting a positive and supportive work culture. High school diploma or equivalent. Dispatcher Interpersonal Qualifications: Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships. Exceptional problem-solving and conflict resolution abilities to improve things both big and small. Highly organized, ability to act quickly while still having attention to detail. Hold yourself to a higher standard and exhibit a high level of integrity. About Us: At McVay Plumbing, Heating & Cooling we hire the best of the best! Each and every McVay team member is committed to providing our customers with the highest level of expert service in a friendly and professional manner. We are incredibly proud of our team members and want you to know that it is our goal to provide 5-star service to every customer, every day. McVay Plumbing, Heating & Cooling is an equal opportunity employer. We consider all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to scene of emergency via radio or other electronic means. Scheduling of numerous non-emergency transports for ambulance and wheelchair divisions. Obtains appropriate information to facilitate insurance or payment processes. Keyboarding skills to perform computer aided dispatch and map street search and filing. Must be able to multi-task. EDUCATION, TRAINING AND EXPERIENCE; CERTIFICATION/LICENSURE: CPR for the professional Rescuer (AHA or equivalent) preferred, but will train if needed. EMT, medical terminology or similar medical background preferred. SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS: Fast paced environment with numerous emergency calls and volume at one time with frequent talking and listening required. There will be constant exposure to electronic equipment. WORK CONTACT GROUP: Frequent contact with physicians, EMS/Fire Personnel (paid or volunteer), police agencies, aeromedical personnel, MTS Division staff, patients, and families.

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Benefits: 401(k) matching Competitive salary Health insurance Paid time off The Service Dispatcher reports to the Office Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. Benefits Paid Training Flexible Scheduling Competitive Compensation Year-Round Work Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with ENG Heating & Cooling, Inc. service technicians, suppliers, and service customers. Representative duties include: Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians. Being a main point of contact for incoming calls and assisting and directing customers to help resolve their needs in the form of troubleshooting, payment collections, dispatching, reviewing sales estimates and/or escalating to other staff for additional assistance. Overseeing warranty registration, documentation mailing, filing, safe record keeping and processing of payments. Maintaining a working relationship with other office staff on the collection of problem accounts, negotiating credit when applicable to build the customer base. Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the appropriate leadership. Performing related staff-level duties as directed by the Office Manager. Job Qualifications: Proven experience in a customer service environment preferably in HVACR contracting or building services industry. Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired. Be a self-starter and ability to work independently and as a team member. Preferred knowledge of CRM software. Proficient in computer skills, including Microsoft Office, online permit processing, and general office equipment. Basic knowledge of HVACR technology, including the ability to provide support, and even advice, to an on-site technician. Knowledge of HVACR-related terms, training, job-costing, marketing and sales. Skill and ability to sell service jobs and service contracts in a letter, and on the phone. Ability to assist technicians scheduled for call duty in delivery of prompt, efficient service to all customers. Current (state) driver's license. Compensation: $20.00 - $24.00 per hour There are many exciting options for a career in HVACR waiting to be explored. If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!

Dispatcher-Cranberry Township This position is in Aim Integrated Logistics and reports directly to the Regional Director of Logistics or Account Supervisor. The dispatcher works with management and supervisors of other Integrated customer accounts and Central Operations. They handle day to day driver communication of the Aim fleets in the assigned customer account. The dispatcher assigns the safe and timely delivery of the customer's deliveries to maximize customer service while maintaining timely and accurate communication with the customer, accounts, drivers and corporate offices. They coordinate any equipment issues and perform administrative functions Route trucks and schedule delivery appointments as needed Completion of absentee reports and completion of driver logs Completion of weekly lot check forms review, report, and deliver KPI's DOT hours, and payroll Completion of all daily and weekly operations reports Gather, compile and report OS&D information Document issues that arise during shifts Move equipment in the yards as needed Enforce published SOP's Log service failures and present solutions to both Aim and customer Interview and road test candidates as needed• communication delivery issues to both Aim personnel and customer personnel• Coordinate any equipment issues and perform administrative functions Route trucks and schedule delivery appointments as needed Handle day to day driver communication of Aim fleets in the assigned customer account Completion of all daily and weekly operations reports Log service failures and present solutions to both Aim and customer Conduct random performance audits focusing on customer service, employee safety and compliance with published SOP's Resolve equipment issues with Road Rescue Benefits for Employee & Family: Anthem Blue Cross/Blue Shield Medical Coverage Dental and Vision 401K Company Match Paid Vacation and Holidays Company Paid Life Insurance Short-Term/Long-Term Disability Room for growth! Aim promotes from within! Click to apply or contact a recruiter with questions by calling ************ or via email at [email protected]. Class A CDL (preferred) Excellent communication skills (written & verbal) Knowledge of logistics and basic transportation management techniques Aim Transportation Solutions is a Top 25 Logistics Company! We are family-owned and financially strong. Aim Transportation Solutions has been in business for over 40 years and has grown to 1,000+ employees providing service nationwide. For more information about Aim Transportation Solutions, visit **************** #otherjobs

Job Description Applications Available: In person at Macedonia City Center - Police Dispatch (24 hours/day, 7 days/week), located at 9691 Valley View Road, Macedonia, Ohio 44056; Open Period for Accepting Applications: Completed applications (found HERE) accepted via e-mail, U.S. mail, or hand-delivery until position(s) are filled, or the City closes the application period. E-mail applications to *********************** Duties: Operating radio, answering and transmitting emergency (911) and non-emergency calls for Macedonia and several other communities for police, fire and rescue calls and computer data entry (CAD). Applicants must be willing to work shifts, including weekends and holidays. (Shift differential per hour: 3 p.m. - 11 p.m. = $1.00; 11 p.m. - 7 a.m. = $1.50). Salary Range: Subject to collective bargaining agreement, currently $24.57-$30.57/hour depending on prior comparable police & fire dispatch experience. Other benefits: hospitalization, dental & vision insurance, prescription coverage, paid vacation time, 15 sick days per year, 13 holidays per year, uniform allowance, and multi-jurisdictional bonus. Accrued time may be transferred. Minimum Qualifications: Applicants must be currently or within the past 12 months employed as a full-time Classified Civil Service Police, Fire & EMS Dispatcher. Applicants must hold current LEADS and EMD certifications. Experience with T.A.C. Cad system preferred but not required. Eligible candidate(s) are required to take psychological, physical and polygraph tests. Other tests drug screening (periodic drug screening during employment required) background check and personal interview with the appointing authority. Successful applicant required to be a non-smoker and remain a non-smoker for duration of employment. By order of the Macedonia Civil Service Commission / Equal Opportunity Employer Please read full description attached.

Service Dispatcher Our dealership is seeking a detail-oriented and organized Service Dispatcher to coordinate the flow of repair orders between Service Advisors, Technicians, and Parts personnel. The Service Dispatcher plays a key role in ensuring efficient shop operations, timely completion of repairs, and high customer satisfaction by managing workload distribution and maintaining effective communication across the service department. Responsibilities Assigns work to technicians based on skill level, availability, and priority of repairs Monitors the progress of repair orders to ensure timely completion Coordinates with Service Advisors to prioritize customer appointments and walk-ins Communicates with the Parts Department to ensure timely availability of required parts Balances shop workload to maximize productivity and efficiency Updates Service Advisors on repair status and technician availability Maintains accurate records of repair orders, time tracking, and job assignments Ensures compliance with manufacturer and dealership repair procedures Assists with scheduling and adjusting technician work assignments as needed Participates in daily service meetings to align team goals and address workflow challenges Compensation $15.00 per hour Requirements This position requires excellent communication, time management, and problem-solving skills. The ideal candidate will have a strong understanding of automotive service operations and the ability to multitask in a fast-paced environment. Education and/or Experience High School Diploma or GED required 1-3 years of experience in automotive service, dispatching, or shop coordination preferred Knowledge of automotive repair processes and terminology Proficiency with service management systems and scheduling software Valid Operator Driver's License (must be insurable) Physical Demands While performing the duties of this job, them employee often needs to walk, use their hands for detailed tasks, reach with their arms as well as speak and hear. The employee is occasionally required to sit, climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Benefits Health, Dental & Vision Insurance 401K with Employer Match Paid Uniforms Paid Time Off Paid Training Employee Pricing on New Vehicles Free Access to the Preston Auto Fitness Center. About Us Automotive News Top 150 Dealer Group Come grow with Preston Auto! Founded in 1989 and family owned and operated ever since, Preston Auto has expanded to 10 locations with 16 brands. We are the area's largest dealer group selling more than 10,000 vehicles/yr.! At Preston Auto we offer the area's top pay, a comprehensive benefits package (401K, health insurance, onsite fitness center, and more!), and a fun and energetic work atmosphere. We take great pride in serving our customers at a world class "You Come First!" level and strive for sales leadership at all of our locations. At Preston Auto, we believe in promoting from within and as we continue to grow, our top performers have opportunities for advancement within the company. In fact, many of our store operators started out as Sales Consultants or working in our Business Development Centers! We are proud to have some of the highest retention rates and lowest turnover rates in the industry! We take great pride in not only serving our community, but also giving back to our community as well as we collaborate with the YMCA, United Way, and many other great organizations in the community.

Full-time Description Faithful Companion Pet Cremation Services is searching for a full-time dispatcher at our Twinsburg, Ohio location for the afternoon shift at a starting wage of $18.00-20.00 per hour. Evenings and weekends are required, 11:30-8:00pm. The dispatcher position is offered a full benefit package that is available after 30 days of employment. 401K match Medical FSA/HSA for medical and dependent care Dental Vision Company paid life insurance Voluntary pet insurance, accident and critical illness, short term and long-term disability insurance) DUTIES AND RESPONSIBILITIES OF A DRIVER: Check in drivers when they come back from their route. Act as the main point of contact for all driver-facing communication. Ability to serve multiple families at once. Monitor vans throughout transit in order to effectively meet scheduled pick-ups and returns. Assist in maintain the crematory facility and company vehicles to a clean and presentable state. Checking all work for errors ensuring the best customer service. Determining what procedure needs to be taken for each individual pet in our care. Administrating the care of the pets that have been entrusted to us by our clients. Faithful Companion is a professional family owned, customer service focused company that understands that pets are truly family members. We are looking for people who are equally service minded and who comprehends the great value we have the honor to bring to the families we service. Our service model is evident in everything we do, including how we serve our Faithful Companion Team Members. Requirements Strong communication and organizational skills. Comfortable speaking to all people with empathy and professionalism. Ability to lift at least 75lbs unaided. A cell phone with the ability to call, text, and use a GPS application. Successfully pass a 4-panel drug test and background check. Detail-oriented mindset with a commitment to delivering error-free services. Ability to work in a fast paced environment under pressue. Flexibility with scheduling, evenings and weekends are required and shifts could vary. To adhere to our strong code of ethics. Salary Description 18.00-20.00

Alliance Industrial Solutions is urgently hiring Service Dispatchers / Call Center Representatives for our client located near the downtown Canton area. This is an exciting opportunity to join a growing company known for innovation and career development. Please Note: This location is not accessible by public transportation. Pay & Benefits: Starting pay: $20/hour with room for advancement Raises and a comprehensive benefits package available after a probationary period Strong potential for long-term career growth, with internal promotion and cross-training opportunities Must be able to train for 1 week on day shift 8:00 am - 5:30 pm Shifts Available: 7:00 AM - 3:30 PM 2:30 PM - 11:00 PM 10:00 AM - 6:30 PM 5:00 PM - 1:30 AM Responsibilities Handle a high volume of inbound and outbound calls. Dispatch and coordinate service requests in a timely and professional manner. Use call management systems to log and track calls accurately. Communicate clearly and effectively with internal teams and clients. Troubleshoot issues, prioritize tasks, and manage time effectively. Maintain accurate records using Microsoft Excel, Word, and related systems. Qualifications High School Diploma or GED required Prior dispatcher experience preferred Experience in banking, customer service, or call center environments is a strong plus Proficient with computers and Microsoft Office (Excel & Word) Strong communication, organization, and multitasking skills Why Join Us Competitive pay and consistent full-time hours Supportive and fast-paced team environment Opportunities to develop valuable customer service and dispatching skills #AIS5

Full-Time: 40 Hours Per Week Variable Shifts: 12-Hour Shift 7am - 7pm or 7pm - 7am Onsite: Akron Main Provides essential dispatch communications. Responsible for maintaining effective and efficient communications between the dispatch center, officers, other department personnel, outside emergency and law enforcement agencies, and the public. The Public Safety Dispatcher also plays a vital role in records maintenance. Upholds the mission, vision, values and customer service standards of Children's Hospital Medical Center of Akron (CHMCA). Responsibilities: 1. Performs duties related to police dispatcher. 2. Operates computers and standard office equipment including commonly used computer software programs. 3. Must have the ability to: Work under pressure. Communicate effectively with angry, emotional and excited persons via telephone. Remain calm under high pressure, critical and extremely busy circumstances. Maintain confidentiality or records and information. Effectively multitask by listening, talking, and typing at the same time. 4. Monitors cameras and alarms. 5. Performs all other duties and responsibilities as assigned or directed by the Public Safety Dispatch Supervisor or Command Staff. Other information: Technical Expertise 1. Experience operating Computer Aided Dispatch equipment (CAD) by entering call information and dispatching assigned units to emergency and non-emergency situations. 2. Experience recording and maintains patrol line-ups to correctly reflect patrol personnel on duty and corresponding assigned sectors. 3. Must be able to effectively communicate - written and verbal 4. Track multiple pieces of information at one time and conduct follow-up as necessary. 5. Must be able to act and react to emergency and/or threatening situations in a manner consistent with the law, policies and procedures. Education and Experience 1. Must be 18 years of age or older at time of hire. 2. High School Diploma or equivalent. a. Possess one or more 9-1-1 Dispatcher Certifications, including, but not limited to National Emergency Communication Institute (NECI), Association of Public-Safety Communications Officials (APCO), Powerphone Law Enforcement Dispatch Certification, or Cuyahoga Community College Emergency Dispatcher Certificate. In lieu of a dispatch certification, candidate must have a minimum of two years of police/fire/ems dispatch experience. Candidate must obtain a dispatch certification within 90 days of hire. 3. Must be able to obtain LEADS operator certification within 60 days of hire and maintain certification throughout employment. 4. Successfully complete a thorough background investigation. 5. Demonstrate psychological fitness evaluated by a Psychologist designated by the Department of Public Safety Director and Chief. Full Time FTE: 1.000000 Status: Onsite

Job Description CITY OF MACEDONIA, OHIO CIVIL SERVICE COMPETITIVE EXAMINATION FULL-TIME POLICE & FIRE DISPATCH Accrued time transfers for laterals with Police & Fire dispatch experience PLEASE READ CAREFULLY Applications Available: Macedonia City Center, 9691 Valley View Road & City's website: ******************************************************* MUST SUBMIT COMPLETED, NOTARIZED CIVIL SERVICE APPLICATION (not the general employment application) Open Period for Accepting Applications: Completed, notarized applications accepted via e-mail, mail, or hand-delivery no sooner than Monday, January 5, 2026 through Wednesday, February 4, 2026. No application or scores will be accepted after 3:00pm on February 4, 2026. Falsification of any part of an application will result in immediate disqualification. Completed applications, whether e-mailed, mailed, or hand-delivered by applicant or applicant's representative must be received not later than 3:00pm, on Wednesday, February 4, 2026. E-mail applications to *********************** Duties: Operating radio, answering and transmitting emergency (911) and non-emergency calls for Macedonia and several other communities for police, fire and rescue calls and computer data entry (CAD). Applicants must be willing to work shifts, weekends and holidays. (Shift differential: 3pm -11pm = $1.00; 11pm-7am=$1.50) Salary Range: subject to collective bargaining agreement (contract in negotiations), currently $24.57-$30.57/hour, depending on prior comparable police & fire dispatch experience. Other benefits: hospitalization, dental & vision insurance, prescription coverage, 80 hours of vacation time after one year, 15 sick days per year, 14 holidays per year, uniform allowance. Accrued time may be transferred. Written Exam: Wednesday, February 18, 2026 at 6:30pm, Macedonia City Center, Fire Department Training Room, lower level, 9691 Valley View Road, Macedonia, OH 44056. Use main entrance and take elevator down to lower level. Photo ID required. Additional Credit with passing grade of 70%: Five (5) points for a minimum of one-year police & fire dispatching experience; five (5) points for military service (must provide DD 214 stating honorable discharge on or before date of written exam to receive credit). Final review and certification of the eligibility list is at the sole discretion of the Macedonia Civil Service Commission. Eligible candidate(s) are required to take and pass psychological & polygraph tests. Other tests include drug screening (periodic drug screening during employment required), background check, and personal interview with the appointing authority. Eligible candidate(s) required to be a non-smoker and remain a non-smoker for duration of employment. By order of the Macedonia Civil Service Commission, Mike Hawkins, Chairman / Equal Opportunity Employer Questions, please call ************

Job Description Service Dispatcher Our dealership is seeking a detail-oriented and organized Service Dispatcher to coordinate the flow of repair orders between Service Advisors, Technicians, and Parts personnel. The Service Dispatcher plays a key role in ensuring efficient shop operations, timely completion of repairs, and high customer satisfaction by managing workload distribution and maintaining effective communication across the service department. Responsibilities Assigns work to technicians based on skill level, availability, and priority of repairs Monitors the progress of repair orders to ensure timely completion Coordinates with Service Advisors to prioritize customer appointments and walk-ins Communicates with the Parts Department to ensure timely availability of required parts Balances shop workload to maximize productivity and efficiency Updates Service Advisors on repair status and technician availability Maintains accurate records of repair orders, time tracking, and job assignments Ensures compliance with manufacturer and dealership repair procedures Assists with scheduling and adjusting technician work assignments as needed Participates in daily service meetings to align team goals and address workflow challenges Compensation $15.00 per hour Requirements This position requires excellent communication, time management, and problem-solving skills. The ideal candidate will have a strong understanding of automotive service operations and the ability to multitask in a fast-paced environment. Education and/or Experience High School Diploma or GED required 1-3 years of experience in automotive service, dispatching, or shop coordination preferred Knowledge of automotive repair processes and terminology Proficiency with service management systems and scheduling software Valid Operator Driver's License (must be insurable) Physical Demands While performing the duties of this job, them employee often needs to walk, use their hands for detailed tasks, reach with their arms as well as speak and hear. The employee is occasionally required to sit, climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Benefits Health, Dental & Vision Insurance 401K with Employer Match Paid Uniforms Paid Time Off Paid Training Employee Pricing on New Vehicles Free Access to the Preston Auto Fitness Center. About Us Automotive News Top 150 Dealer Group Come grow with Preston Auto! Founded in 1989 and family owned and operated ever since, Preston Auto has expanded to 10 locations with 16 brands. We are the area's largest dealer group selling more than 10,000 vehicles/yr.! At Preston Auto we offer the area's top pay, a comprehensive benefits package (401K, health insurance, onsite fitness center, and more!), and a fun and energetic work atmosphere. We take great pride in serving our customers at a world class "You Come First!" level and strive for sales leadership at all of our locations. At Preston Auto, we believe in promoting from within and as we continue to grow, our top performers have opportunities for advancement within the company. In fact, many of our store operators started out as Sales Consultants or working in our Business Development Centers! We are proud to have some of the highest retention rates and lowest turnover rates in the industry! We take great pride in not only serving our community, but also giving back to our community as well as we collaborate with the YMCA, United Way, and many other great organizations in the community.