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  • Emergency Response Team Officer

    Dupont 4.4company rating

    Dispatcher job in Richmond, VA

    At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world's most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers DuPont is currently hiring an experienced Emergency Response Team Officer at our Spruance, VA site! WORKING SCHEDULE: 12 hours rotating A-B-C-D Shifts The Emergency Response Team serves as a team member to carry out fire suppression and technical rescue, medical emergency response, fire prevention and hazardous material emergency response activities. The Emergency Response Team also performs various maintenance activities on fire equipment and fire station facilities. Essential Duties and Responsibilities: Responds to emergency and non-emergency situations including fires, medical injuries and illness; hazardous materials spills; technical rescues such as river, trench, rope rescues, confined space auto, extrication; false alarms; flooding; and other situations, and carries out specific assigned duties such as connecting hoses, operating equipment, emergency vehicle driving and operation, positioning ladders, rescuing victims, and providing basic life support care as allowed as an EMT. Fire Suppression: Extinguishing fires, using specialized equipment and techniques for industrial settings. Emergency Response: Responding to various emergencies, including hazardous material spills and other incidents. Hazard Mitigation: Identifying and mitigating potential hazards to prevent incidents. Rescue Operations: Conducting rescue operations for personnel trapped or injured in emergencies. Safety Training: Educating employees on fire safety procedures and emergency protocols. Equipment Maintenance: Maintaining firefighting equipment and ensuring its readiness. Pre-Incident Planning: Participating in pre-incident planning and risk assessments for industrial facilities. Emergency Medical Response: Respond to all medical emergencies on site. Treat, package and prepare patients for transport if needed. Conduct fire prevention inspections of buildings requiring application of national fire codes and corporate standards. Works independently or as part of a team. Establishes relationship with building managers to effectively communicate fire codes and safety procedures. Identifies deficiencies, completes appropriate paperwork, references fire codes and notes explanations for property owners. Initiates corrective action according to established procedures. Creates rough drawings for every structure investigated and submits these to office staff to input into computer system. Conducts follow-up inspections and forwards violations Fire Chief or area leadership. Maintains equipment in a state of readiness and performs maintenance to prolong the useful life of expensive equipment. Perform routine checks of equipment such as generators and air compressors, and records condition. Performs general fire station building and grounds maintenance as required. Performs routine maintenance of equipment, hoses, hand tools and specialized equipment. Maintains personal protective gear and requests replacements when the functionality of equipment is compromised. Participants in and/or conduct training exercises, demonstrations and instructions to prepare for emergency situations. Provides on-the-job training, mentoring, and some work directions to new firefighters. Trains peers on any specialized training received. Performs public relations and education activities. Conduct fire stations tours. Communicates courteously and professionally and maintains working relationships with others in carrying out job functions. Frequently interacts with others in the work unit, the Spruance site employees, public, vendors or across departments to exchange detailed and/or technical information. Works safely, follows safe work practices, and identifies and reports unsafe work conditions. Performs other duties as required or assigned. ERT members will inspect, preplan and sign off on all confined space work prior to work starting. ERT members will respond and assist with any onsite blood borne pathogen cleanup and disposal. Complete all daily, weekly and monthly fire apparatus checks. Ensure all apparatus and equipment is clean and ready to use. Ensure fire houses are clean and ready to use at all times. Complete all corporate and site training requirements i.e. I-Learn and WEBMOC documents. Complete monthly required fire and EMS training. Site fire and life safety audits. Fire extinguisher inspections Site emergency response pre-plan updates. Update site emergency response procedures. Assist areas with PHA's, MOC or anything needing fire resources. Train with outside Fire/EMS resources so things will go smooth in the event of emergency. Perform hose testing on all hoses in use and in storage. Minimum Qualifications: High school diploma or equivalent Valid Virginia driver's license Virginia Department of Fire Programs or Pro Board-certified Firefighter I, and II. (Current) Commonwealth of Virginia/ National Register Emergency Medical Technician (Current) Technical Rescue/Confined Space Operations Level (Current) Hazardous Materials Operations Level (Current) Current CPR Class III EVOC (Current) Must pass background investigation and pass medical and drug screening. Ability to create and maintain effective working relationships with peers, superiors, vendors, contractors, external government agencies and organizations. Strong communication skills, both orally and in writing. Must be clean, shaven and able to pass required fit test. Physical and Mental Demands: Work involves response to unpredictable emergency situations for prolonged periods of extreme physical exertion without benefit of warm-up, scheduled rest periods, meals, access to medications, or hydration. While at emergency scenes, incumbents may have exposure to injury, trauma, blood-borne pathogens, traffic accidents, and visual and emotional trauma. Incumbents are required to take appropriate safety precautions and wear protective equipment. While wearing personal protective equipment, including SCBA, perform firefighting tasks (e.g. hoseline operations, extensive crawling, lifting and carrying heavy objects, ventilating roofs or walls using power or hand tools, forcible entry), rescue operations, and other emergency response actions under stressful conditions including working in extremely hot or cold environments for prolonged time periods. While wearing personal protective equipment, including SCBA incumbents must be able to stand, climb ladders, balance, kneel, stoop, crouch, crawl and reach; to walk or run on uneven surfaces; and to drag up to 200 pounds for a distance of 50 feet. There is fingering, grasping, feeling, talking, listening, hearing/listening, seeing/observing, occasional lifting, pushing or pulling of up to 100 pounds, frequent lifting, pushing or pulling of up to 50 pounds and regular moving of objects up to 20 pounds. Moderate attention to detail and deadlines is required in completing reports and paperwork WORKING ENVIRONMENT There is regular exposure to very disagreeable working conditions such as fumes, fire, smoke, extreme weather conditions including ice, snow, extreme high and low temperatures, humidity, rain, dirt, mud. The work involves exposure to hazardous conditions such as toxic chemicals, slippery conditions, working in traffic areas and adverse road conditions. The work environment characteristics described here are representative of those individual encounters while performing the essential functions of this position. OFFICERS Requirements - General Qualifications Minimum of 5 years of experience in emergency services (fire, EMS, or law enforcement). Certified in Incident Command System (ICS) and National Incident Management System (NIMS). Strong leadership, communication, and decision-making skills. Ability to work under pressure and manage multi-agency coordination. Required Certifications Fire Officer I or II (for fire service leaders). Hazardous Materials Operations level. FEMA ICS 100, 200, 300, 400, 700, and 800. Physical & Mental Requirements Ability to pass annual physical fitness assessments. Psychological resilience and stress management capabilities. Drug-free and clear criminal background check. Training & Continuing Education Annual leadership and tactical training. Participation in tabletop and full-scale emergency exercises. Ongoing education in emergency management, public safety, and community risk reduction. Leadership Responsibilities ERT Captain / Lieutenant Operational Oversight: Direct fire suppression, rescue, and hazardous materials operations. Team Readiness: Ensure personnel are trained, equipped, and physically prepared. Safety Enforcement: Monitor scene safety and enforce SOPs. Incident Command: Assume command roles during emergencies and coordinate with other agencies. Mentorship: Guide junior firefighters and foster professional development. Clinical Oversight: Ensure high-quality patient care and adherence to medical protocols. Resource Management: Oversee equipment readiness, and supply inventory. Training Coordination: Organize continuing education and skills assessments for EMS personnel. Interagency Liaison: Coordinate with hospitals, public health, and other emergency services. Documentation & Compliance: Ensure accurate reporting and compliance with state and federal regulations. Support & Wellness: Promote mental health resources and provide peer support for EMS staff. Must meet all requirements above. Join our Talent Community to stay connected with us! DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.
    $37k-48k yearly est. Auto-Apply 30d ago
  • Patient Transport Dispatcher - PRN

    Washington Hospital, Inc., Mary 4.6company rating

    Dispatcher job in Fredericksburg, VA

    Start the day excited to make a difference…end the day knowing you did. Come join our team. The Dispatcher, Centralized Transport is responsible for the effective daily coordination of patient and non-patient transportation requests and the efficient assignments of transport personnel. This position is also responsible for providing exceptional customer service to internal and external customers. The incumbent in this position will support the mission, vision, values and strategic initiatives of MWHC Health System and must demonstrate a commitment to quality service. Essential Functions & Responsibilities: * Manages Care Navigator transport dispatch system for Mary Washington Hospital and Stafford Hospital. * Directs the activity of the transport function and transporters, ensuring timely completion of assigned tasks. * Monitors procedures related to availability and completion task, follows-up on issues related to service and operations. * Coordinates the distribution and time management of centralized transport personnel, to include the management of breaks. * Assists transport manager to schedule adequate transport staff to meet the needs of departmental transport needs. * Ensures transport requests have been completed in an efficient and timely manner according to current departmental standards, priorities, and patient appointments. * Functions as a liaison between Centralized Transport and other hospital departments. * Is responsible for the assignment, distribution, and collection of transporter mobile phones and other related technology. * Promotes a positive customer service experience between Centralized Transport personnel and patients, patient family members, visitors, and staff. * Serves as a resource for the escalation of customer complaints and problems. Identifies trends, provides insight, and helps to provide solutions for ongoing issues. * Performs other duties as assigned * High School diploma or equivalent, required. * Previous telephone customer service experience, preferred * Previous experience in patient care setting, preferred. As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
    $35k-44k yearly est. Auto-Apply 6d ago
  • Emergency Communications Officer II

    City of Harrisonburg, Va

    Dispatcher job in Harrisonburg, VA

    The Harrisonburg-Rockingham Emergency Communications Center (HRECC) is currently seeking experienced Emergency Communications Officers (ECO II) for part-time opportunities, which require a minimum commitment of 32 hours per month. Interested candidates are encouraged to apply today for consideration! These particular ECO II positions are part-time (no benefits) with a preferred hiring range from $23.10 - $24.84 per hour; however, an exact salary will be dependent upon the selected candidate's qualifications/experience and in compliance with City policy. As a part-time ECO II, your duties will encompass a wide array of responsibilities, including receiving, classifying, processing, and dispatching emergency service calls. For non-emergency service calls, you'll be responsible for receiving, recording, and forwarding them appropriately. Maintaining and preparing computerized and other records and files is also a key aspect of the job. A full list of essential functions and the ideal candidates' knowledge, skills, and abilities is available in the class specification for this position. Minimum Qualifications * High school diploma or GED and moderate (1-3 years) experience in the field of public safety communications, or an equivalent combination of education and experience. * Experience in a multi-disciplinary emergency communications center. * Released on at least two specialties (call taking, law enforcement dispatching, or fire and rescue dispatching). * Availability to work at least 32 hours per month. * Possession of or the ability to acquire the following within the timelines specified: * VCIN Level B Operator (within 3 months) * DCJS Basic Communicator Certification (within 12 months) * Powerphone Total Response Certification (within 3 months) * CPR (within 3 months) * Any employee of the HRECC may be called upon to work over the scheduled shift or hours, as needed. * Click here to view the physical requirements of this position. The following pre-employment screenings must be successfully completed with satisfactory results for this position: * Industry-Specific Post-Offer Physical Exam; * DMV Driving History Query; * Drug Screen; * Psychological Evaluation; * Criminal Background Investigation, including VCIN Fingerprinting. HRECC employees are subject to random drug/alcohol screenings. Supplemental Information To Apply:In order to be considered, all candidates must submit a complete City of Harrisonburg online employment application, including previous work experience and education history. This position may close at any time after 10 calendar days. (posted 06/30/2025) There are two additional documents (the Personal History Statement and Authorization for Release of Personal Information) required for consideration that have been built into the online employment application via the supplemental questionnaire. You may view the instructions page here for the supplemental questionnaire. Once you submit your complete online employment application, you will have satisfied this requirement. The City provides an excellent full-time employee benefits package including health insurance, retirement (VRS & MissionSquare), life insurance, paid leave and holidays. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability or veteran status. The City of Harrisonburg & the HRECC are Equal Opportunity Employers.
    $23.1-24.8 hourly 10d ago
  • Emergency Communication's Officer

    Prince George County, Virginia 3.4company rating

    Dispatcher job in Prince George, VA

    Prince George County is currently seeking qualified individuals for the position of Emergency Communications Officer in the Emergency Communications Center (ECC). Responsibilities include but are not limited to answering 9-1-1 emergency and non-emergency calls, operating radio equipment, alerting/dispatching public safety units to locations where assistance is required and providing callers with lifesaving instructions in potentially life-threatening situations. Other essential functions include operating a radio network, monitoring and transmitting over multiple public safety radio channels and operating teletype as a part of the VCIN and NCIC Network. The ECC is a fast-paced environment requiring multi-tasking skills and the ability to perform under stressful situations. Salary Range: $47,722 - $73,969 DOEMinimum Basic Qualifications: be at least 18 years of age be a high school graduate or possess a G.E.D. have a favorable credit rating have no convictions of felonies or serious misdemeanors be able to hear, analyze and react swiftly to high stress situations dealing with citizens be able to work 12-hour shifts including weekends and holidays be able to successfully complete several stages of job related training be able to pass a thorough background investigation be able to perform other duties as assigned Previous emergency communications and call taker experience preferred. Possession of, or ability to obtain, DJCS Basic Dispatcher, VCIN/NCIC, Emergency Medical Dispatcher (EMD), and CPR certifications are required. Possession of a valid driver's license. Pre-employment drug testing and criminal background check, including fingerprinting, are required.To apply online visit our website at ***************************** To be considered for this position, applicants must fill out a County application which can be completed online. For additional information, please call *************. EOE.
    $47.7k-74k yearly 2d ago
  • Certified Public Safety Dispatcher

    City of Hampton, Va 4.1company rating

    Dispatcher job in Hampton, VA

    Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring." Are you ready to be the critical link between our community and emergency responders? The City of Hampton is looking for dedicated, detail-oriented professionals to join our team as Certified Public Safety Dispatchers. In this vital role, you'll answer 911 emergency and non-emergency calls, provide essential information, and dispatch the right personnel and equipment to ensure the safety and well-being of our citizens. If you're calm under pressure, thrive in a fast-paced environment, and have a passion for public service, we invite you to apply and help us protect and serve the Hampton community every day! Minimum Qualifications * Completion of a standard high school course of study or the GED. * Ability to pass a standard typing test of 40 wpm with 5 errors; must successfully complete the City of Hampton Public Safety Telecommunications Trainee program to include Call Taker, Fire and Police Telecommunications. * Will be required to successfully complete a Police Department background investigation to include a polygraph examination and pre-employment screening for controlled substances. * Must possess a valid driver's license and must have and maintain a satisfactory driving record based on the City of Hampton's criteria. Additional Requirements * Requires effective communication with internal and external customers. * Position may require working nights, weekends, holidays and extended shifts as required. Incumbents are required to work in situations of extreme stress and in emergency, life threatening situations. * The incumbent may be considered "essential personnel" during City emergency situations or at the direction of the City Manager which may include long hours and unusual schedules. * Extensive knowledge of and proficiency in the use of personal computers; thorough knowledge of the city's geography; ability to speak clearly and distinctively over the radio; ability to communicate effectively, both orally and in writing and ability to give clear, concise feedback; ability to develop and maintain harmonious working relationships and work effectively with diverse groups; ability to exercise sound judgment and make appropriate decisions. * Must be able to maintain the ability to provide credible testimony in court, to the magistrate and in other situations where credibility will be of importance. A sustained finding of untruthfulness at the conclusion of an internal investigation may result in immediate termination. Click here for a complete job description.
    $37k-46k yearly est. 2d ago
  • Transport Dispatcher - Inova Transfer Center

    Inova Health System 4.5company rating

    Dispatcher job in Virginia

    The Transport Dispatcher coordinates and assists with prioritizing ambulance transportation for patients within the Inova Health System. This position also assists with coordinating critical care transports for Inova's specialty teams for patients internal to Inova and from our external care partners. Job Responsibilities Answers, screens, and directs calls for general or emergency ground transportation. Enters transportation requests into brokerage software and tracks in progress transports for timely ETA's and re-broker as needed. Schedules pre-arranged pickup and drop-off while determining the appropriate level of care needed for the patient. Arranges specialty and critical care transportation. Communicates with multiple departments and EMS personnel. Communicates with nursing teams to inform of changes in ETAs or prioritization of requested transports. Assists with prioritization of transport requests to ensure timely transports of patients with interventional needs. Assists with coordination of critical care transfers and transport requests in partnership with Inova's specialty teams. Recognizes and assists with escalations of transport inquiries and challenges to appropriate vendor resources. May perform additional duties as assigned Additional Requirements Certification - Emergency Medical Technician upon start Experience - 1 year of EMS Dispatch/Transfer Center/Healthcare experience/EMT or higher certification Education - High School diploma or equivalent Preferred Qualifications prior medical dispatch experience
    $33k-42k yearly est. Auto-Apply 4d ago
  • Public Safety Dispatcher

    Department of The Interior

    Dispatcher job in Yorktown, VA

    Apply Public Safety Dispatcher Department of the Interior National Park Service Colonial National Historical Park Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply This role supports the Colonial National Historical Park Communication Center, providing dispatch and communications support for law enforcement, EMS, search & rescue, fire operations, and other public safety programs. Responsibilities include managing multi-platform information flow and dispatching emergency responders. The position also monitors alarm systems, processes high volumes of calls, maintains records, and interfaces with local, state, and national law enforcement networks. Summary This role supports the Colonial National Historical Park Communication Center, providing dispatch and communications support for law enforcement, EMS, search & rescue, fire operations, and other public safety programs. Responsibilities include managing multi-platform information flow and dispatching emergency responders. The position also monitors alarm systems, processes high volumes of calls, maintains records, and interfaces with local, state, and national law enforcement networks. Overview Help Accepting applications Open & closing dates 12/16/2025 to 12/30/2025 Salary $40,931 to - $59,313 per year Pay scale & grade GS 5 - 6 Location 2 vacancies in the following location: Yorktown, VA Remote job No Telework eligible No Travel Required 25% or less - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time - You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. Service Competitive Promotion potential 6 Job family (Series) * 2151 Dispatching Supervisory status No Security clearance Not Required Drug test Yes Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk Trust determination process * Credentialing * Suitability/Fitness * National security Financial disclosure No Bargaining unit status Yes Announcement number NE-1612-COLO-26-12848494-DE Control number 852505500 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency All United States Citizens, Career Transition Assistance Plan (CTAP), and Interagency Career Transition Assistance Plan (ICTAP) Videos Duties Help GS-05 Public Safety Dispatcher * Performs dispatch and call-taking services for public safety incidents; receives and evaluates emergency calls, determines priority, and initiates responses under supervisory guidance. * Provides clerical and administrative support in the Communications Center, including data entry, records management, inventories, and maintenance of contact listings. * Operates multi-frequency radio consoles; coordinates radio traffic, broadcasts advisories, records transmissions, and troubleshoots basic radio issues. * Supports law enforcement activities by relaying warrants, driver/vehicle status, and officer safety information, monitors coverage and reports gaps to supervisors. * Serves as a certified operator of National Criminal Information Network, National Law Enforcements Communications System, and state criminal information networks; ensures proper dissemination of sensitive information. * May perform additional duties such as monitoring alarms, assisting investigations with background searches, and processing incident reports or violation notices. GS-06 Public Safety Dispatcher * Performs dispatch and call-taking services for public safety incidents; uses precise questioning techniques to evaluate calls, independently prioritizes responses, and coordinates personnel and apparatus in complex environments. * Provides law enforcement and emergency medical dispatch support; relays investigative data, prepares arrest/court documents, and maintains Emergency Medical Dispatch (EMD) certification to deliver life-saving instructions until responders arrive. * Operates complex multi-frequency radio systems with several hundred users; prioritizes traffic, broadcasts advisories, and manages communications without supervisory intervention. * Serves as a certified operator of National Criminal Information Network, National Law Enforcements Communications System, and state criminal information networks; identifies and corrects problems affecting law enforcement teletype message delivery. * Performs expanded records and investigation duties, including processing incident reports, violation notices, and criminal incident reporting systems; assists law enforcement investigations more deeply. * Interprets, adapts, or develops procedures when established guidelines do not fit, demonstrating independence and judgment in problem-solving. Duties will be developmental in nature when filled below the full performance level. Requirements Help Conditions of employment * US Citizenship required * Appointment subject to background investigation and favorable adjudication * Meet Selective Service Registration Act requirement for males * Direct Deposit: Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program * Drug Testing: You will be required to submit to a drug test and receive a negative drug test result prior to appointment. This position is also subject to random testing for illegal drug use * Uniform: You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided * Work Schedule: You may be required to work on-call, evenings, weekends, holidays, overtime and shift work * Travel: You may be required to travel overnight away from home. You must obtain a government charge card for travel purposes. * Government Charge Card: You may be required to complete training & obtain/maintain a government charge card with travel and/or purchase authority * Minimum Age Requirement: Applicants must be at least 18 years old or at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program * Probationary Period: Selected candidates must complete a 1-year probationary period. During this time, the agency will evaluate your performance, conduct, and overall alignment with organizational goals and mission. This period serves as an extension of the appointment process and helps determine whether continued employment serves the public interest and promotes the efficiency of the Federal service. Key factors considered during the probationary period include: * Job performance and professional conduct * Agency needs and priorities * Contribution to organizational and governmental goals * Overall impact on service efficiency * Employment will automatically terminate at the end of the probationary period unless the agency affirmatively certifies in writing that the employee's appointment should be finalized. Without this certification, the appointment will not continue Qualifications All qualifications must be met by the closing date of this announcement-12/30/2025-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. To qualify for this position at the GS-05 grade level, you must possess the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-04 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: working as a dispatcher in person, by telephone, or by radio, operating a telephone switchboard, operating a radio base station, working an information desk that involved in-person, and either telephone or radio contacts, working as a receptionist or other comparable administrative position that involved similar contacts. You must include hours per week worked. * OR- EDUCATION: Successful completion of at least years of education above high school at an accredited institution. You must include transcripts. * OR- Successful completion of a combination of education and experience as described above. (Note: Only education more than the first 60 semester hours (beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study {30 semester hours} beyond the second year is equivalent to 6 months of specialized experience.) For example, 6 months of specialized experience as described above (50% of the experience requirement), and 3 years of college study as described above (50% of the education requirement). The total must equal 100%. You must include transcripts. To qualify for this position at the GS-06 grade level, you must possess the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-05 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: providing communications support using radios, telephones, frequency monitors, computer networks, etc. to coordinate emergency units such as law enforcement, fire, etc. during complex and emergency operations; operate and search Criminal Justice Information System (CJIS) or similar state/national data; and utilize caller control and interrogation techniques to take emergency/911 calls and determine the appropriate response. You must include hours per week worked. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. ICTAP/CTAP - Current surplus and current or former displaced Federal individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competencies. Federal employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(2) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating, and a copy of their most recent SF-50 noting current position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP/ICTAP eligible. If you are selected for Federal employment, you will be required to fill out a Declaration of Federal Employment, OF-306, prior to being appointed to determine your suitability for Federal employment and to authorize a background investigation. Failing to answer all questions truthfully and completely or providing false statements on your application may be grounds for not hiring you, or for firing you after you begin work. Also, you may be punished by fine or imprisonment (U.S. Code, Title 18, section 1001). Education To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work. If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. There is no substitution of education for experience at the GS-06 grade level of this announcement. Additional information A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay. ADDITIONAL SELECTIONS This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. Career Ladder/Promotion Potential: Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor. Physical Demands: Incumbent must function efficiently in a confined space for extended periods with no breaks and no opportunity to leave the confines of the Communications Center. The dispatcher is considered an "essential employee," meaning he/she is required to work most holidays, report for duty during adverse weather conditions, and be expected to work for long hours exceeding normally scheduled shifts in case of emergencies. Position is sedentary with high amounts of stress. Incumbent is subject to shift work, rotating shift work, and uncommon tours of duty. Work requires use of the voice in vocal communications for periods of hours at a time. Voice must be clear, audible, and tone effective with words plainly spoken and understandable. Incumbent must be able to hear clearly and discern a variety of audible communications and signals simultaneously. Incumbent must be able to read critical information from multiple sources, including computer screen, fax, and written log quickly and accurately. The work is of an emergency nature and is emotionally stressful. Incumbent must possess manual dexterity sufficient to operate computer terminals/keyboards and related equipment and to maintain written logs. Work involves occasional lifting of boxes and supplies up to weights of 50 pounds. Working Conditions: The work is normally performed in a well-lighted and temperature controlled room. Noise levels are routinely high due to electronic equipment, telephones, radios, and other discussions ongoing in the performance of duties. The setting is typically confined and secure, and entrance and egress is controlled. During the training period and/or on other occasions, the incumbent will be assigned to accompany field law enforcement personnel in patrol vehicles to learn or gain a more detailed familiarization with agency field operating procedures and jurisdictional boundaries. Incumbent may not leave the center unless relieved by another qualified dispatcher. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessments required for this position. A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed. Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories: * Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position * Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job * Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job. You will be evaluated on the following competencies: * Database Management Systems * Operating Systems * Oral Communication * Public Safety and Security In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessments, including a Panel Resume Review. These assessments measure the critical competencies listed above that are required to successfully perform the job. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help The following documents are required and must be submitted by 11:59 PM (EST) on 12/30/2025: * Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications. * Complete All Required Assessments. * Other Supporting Documents, if applicable, such as: * Veterans Preference Documentation: * If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives. * If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation. * If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from ******************** or call ************** to establish proof of disability. * College transcripts, if qualifying based on education. * Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position. Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc. Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 12/30/2025. You must provide documentation to support your claim for each eligibility selected. Please review the required documentation listed in the eligibilities language to ensure you submit the appropriate information. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES. * Select Apply. If you are not logged in, you will be prompted to login or create an account. * Prompted to Start the Application Process by selecting "Start Application." * Click here for USAJobs Help with "How to create an application" * To PREVIEW the application questionnaire, select the following link: ******************************************************** * Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS. * Select documents you want included in this application. * Review package to acknowledge your documents were reviewed. * Select if you want to include your demographic information. * After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site." * Follow onscreen prompts and instructions to complete your application. * Add the supporting documents by indexing your documents with the dropdown. * Upload any missing required documents or optional documents. * Review and Submit Application. * While logged in, you can check the status of your application by selecting "+" next to the job title for this position. * You can review or revise your application at any point during the open period of the announcement. * To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job. * Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application. Agency contact information Sarah Frost Email sarah_************* Address Colonial National Historical Park 1000 Colonial Parkway Yorktown, VA 23690 US Next steps Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help The following documents are required and must be submitted by 11:59 PM (EST) on 12/30/2025: * Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications. * Complete All Required Assessments. * Other Supporting Documents, if applicable, such as: * Veterans Preference Documentation: * If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives. * If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation. * If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from ******************** or call ************** to establish proof of disability. * College transcripts, if qualifying based on education. * Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position. Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc. Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $40.9k-59.3k yearly 3d ago
  • Security Dispatcher

    Massanutten Current Openings

    Dispatcher job in Massanutten, VA

    Massanutten Resort Is organization, efficiency and helping people your passion? We're looking for someone who enjoys meeting and helping people on a daily basis. Each day has something different to offer when dispatching for our security team! Help people reclaim their lost items, assist in dispatching our resort officers to solve problems and so much more as a Security Dispatcher. Position requires office/clerical skills, computer literacy, and excellent communication skills. Must be highly organized and able to provide great customer service. Duties include dispatching calls for security, assisting with Lost & Found intake, inventory, and other duties as assigned by management. Must be at least 18 and able to work a flexible schedule. Typical Schedule Days: Rotating, Monday-Friday and Saturday-Wednesday Hours: Rotating, typically 8am-4pm and 4pm-12am Core Responsibilities Perform communications through electronic, written, and verbal applications Process and document daily activities to ensure accountability Monitor, dispatch and receive information and distribute calls to security officers, maintenance and housekeeping over a multi-channel radio, phone and other electronic communications Contact appropriate agencies needed (law enforcement, fire and emergency services) for emergencies Process and document Lost & Found - inquiries, inventory, log, and process found items Process Resort UPS shipping - obtain information and process items for shipping Exhibit exceptional confidentiality with sensitive information and documentation Represent as a Resort Customer Service Ambassador Complete special projects and duties assigned by Security Management Other duties assigned by management For more information, contact Gabriel Diaz at ************.
    $28k-36k yearly est. 60d+ ago
  • 911 Dispatcher

    City of Winchester 3.1company rating

    Dispatcher job in Winchester, VA

    Duties and Responsibilities: * Receives requests for calls for Police, Fire and Rescue assistance, emergency and non-emergency, determines nature of the call, the location of the call and dispatches the appropriate personnel and equipment. * Provides pre-arrival instructions for Fire and Rescue medical calls. * Operates Computer Aided Dispatch (CAD) and other computer systems that entail the handling of confidential information. * Dispatches other City department personnel and equipment as requested for the City Public Works Department, Utilities Department, Social Services and Magistrates. * Other duties as assigned Salary: This position has a starting pay of $46,051.20 with the ability to be higher depending on experience and certifications Requirements: * Must be able to work all shifts, days of the week and holidays * Any combination of education and experience equivalent to a High School diploma or General Education Degree (GED) * Attendance at a two week formal training school is required * Possession of a valid and appropriate driver's license * Ability to be certified as a Virginia Criminal Information Network (VCIN) and National Criminal Information Center (NCIC) operator and Virginia Department of Criminal Justice Services (DCJS) Communications Specialist * Ability to obtain certification in CPR and Priority Dispatch Emergency Medical Dispatch (EMD) within two (2) years * Successful completion of position release tests and on the job training program within twelve (12) months * Must maintain 8 hours of yearly Continuing Education Hours specific to Communications * Some knowledge of the methods of operating the communication systems * Some knowledge of radio terminology system and teletype procedures * Some knowledge of the geography of the City and County and location of major landmarks * Ability to operate all communication consoles and computer terminal * Ability to communicate with coworkers and the public under stressful conditions The City of Winchester is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.
    $46.1k yearly 35d ago
  • Medical Transport Dispatcher and Router

    Ali Medical Transport

    Dispatcher job in Richmond, VA

    Job DescriptionBenefits: Bonus based on performance Ali Medical Transport is one of the regional leaders in non-emergency medical transportation. We transport clients daily to dialysis, medical appointments, and group homes. We seek a qualified and skilled Dispatcher/Logistics Coordinator that'll be tasked with aiding in overseeing the logistics of our entire operations, which allow our company to be one of the largest non-emergency medical transportation provers in the central region of Virginia. Responsibilities of the role include: Creating routes and dispatching drivers efficiently and maximizing multiloading Communicating with insurance providers, facilities, and clients to accept, reject, and acknowledge cancelled trips Acting as the main point of contact for drivers and clients Planning the next day's trips in advance by organizing a daily trip manifest Creating routes and dispatching drivers while maximizing efficiency and multiloading Assisting and delegating office responsibilities with the team Cross-trans and perform other duties as assigned Qualifications: Previous experience dispatching, with logistics mindset Ability to manage variables and factors while considering outcomes (type of van, number of drivers, driving time, time off) Strong digital, phone, and written communication skills (answer 100+ calls a day) Intimate knowledge of the Richmond metro area (zip codes, streets, regions) Effective at managing competing, high-level priorities - must be able to manage periods of stressful workload Hours: 5:00am to 7pm (5am-12pm & 12pm to 7pm alternating shifts) Monday to Friday Work until final trip is dispatched Potential to work weekends Job Type: Full-time Pay: $20/hr Work Location: In person
    $20 hourly 17d ago
  • Transportation Equipment Vehicle Dispatcher and Commercial Line-Haul Coordinator

    The Ascendancy Group

    Dispatcher job in Virginia Beach, VA

    Transportation Equipment/Vehicle Dispatcher and Commercial Line-Haul Coordinator The Ascendancy Group's Mission To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions. Overview As a TAG Transportation Equipment/Vehicle Dispatcher and Commercial Line-Haul Coordinator you will be responsible for monitoring the dispatch, return and maintenance schedules of all vehicles, and equipment assigned to Logistics Support Unit and the scheduling of Commercial Line-Hauls (TAC code) when Military assets are unavailable. *This position is contingent upon contract award. Security Requirement: Must possess a SECRET security clearance. Roles and Responsibilities: Schedules and dispatches "C" Pool Civil Engineering Support Equipment and Material Handling Equipment for short term loans to NSW East coast commands. Re-issues “B” assigned CESE and MHE for re-occurring loans. Tracks CESE and MHE for late returns and notify customer of status. Maintains a key locker with all keys assigned to the motor pool. Monitors the Preventative Maintenance schedule and notify customers in advance of maintenance requirements. Maintains equipment status board to accurately display equipment readiness. Receives emergency break-down notifications and relay information to chain of command for action. Submit TAC codes for commercial Line-Hauls utilizing the Global Freight Management (GFM) system. Requirements: Minimum of one year dispatch operations experience. Experience/Knowledge with Fleet Focus Vehicle Fleet Management (FF) system. Proficiency in Microsoft Office applications to include Word, Outlook, Excel, and PowerPoint. Be able to communicate clearly and effectively with others, both verbally and in writing. Be able to enter data into multiple databases accurately. Possess a valid state driver's license. The Ascendancy Group (TAG) was founded on and thrives based on relationships, reputation, and trust. We are passionate about everything we do. One hundred percent of our government-focused teammates are former members of the Department of Defense or the Intelligence Community who still believe in supporting our nation. We offer like-minded individuals the opportunity to continue working in small teams on unique and challenging problem sets that further our nation's security. If you possess the experience, qualifications and drive required for this position, please APPLY NOW for consideration!
    $30k-42k yearly est. 60d+ ago
  • Emergency Communications Officer - Part-Time

    DHRM

    Dispatcher job in Virginia

    Title: Emergency Communications Officer - Part-Time State Role Title: Emergency Coordinator I Hiring Range: $18.00 / hour Pay Band: 3 Recruitment Type: General Public - G Job Duties About the Agency: The Virginia Department of Military Affairs State Team provides professional and responsive state support functions to the Adjutant General of Virginia, the Virginia National Guard, the Virginia Air Guard, and the Virginia Defense Force in order to ensure their ability to support and defend the United States and the Commonwealth of Virginia. Purpose of Position: To provide Emergency coordination services for Fort Barfoot. To perform a variety of communications and operational tasks in support of public safety operations such as dispatching calls of a police and emergency nature, providing medical information pending arrival of EMT/Paramedics and to obtain criminal and driving histories and wants via computer terminal to ensure enforcement of the law and provide safety to police officers and the public. To provide courteous, prompt, accurate and efficient information to all who call. Receives general administrative supervision from the Emergency Communications Operations Manager, Emergency Services Branch Chief, and the Director of Public Works in terms of broadly defined missions and goals. Telework for this position is only allowed during emergencies. This is a part-time position and is ineligible for state benefits. Hours are limited to an average of 29 per week, not to exceed 1500 hours per year. Minimum Qualifications Knowledge of Radio-Telephonic operations and procedures; Knowledge of Procedures used in operating Computer Aided Dispatch Systems; Knowledge of Policies and procedures of receiving and processing emergency calls; Knowledge of Specialized computer systems/software currently used in the Communications Department; Knowledge of Basic business arithmetic; Knowledge of Localized Geographic features and directional information; Skill in call screening techniques and phone etiquette; Knowledge of standard office practices and procedures, including records management; Ability to communicate effectively in oral and written forms; Skill in performing technical, specialized, complex, difficult or technical office support work; Ability to read and explain rules, policies and procedures; Skill in compiling and summarizing information and preparing periodic or special reports; Ability to work under pressure, exercising good judgment and making sound and timely decisions & General Knowledge of Techniques for dealing with a variety of individuals from various emergency and non-emergency situations, socio-economic, ethnic and cultural backgrounds, in person and over the telephone; Valid Driver's License and acceptable driving record required. Additional Considerations EMD Certification is preferred; Hazmat Awareness certification preferred; Public Safety Telecommunicator I & II certifications preferred. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Completes departmental training, Cardiopulmonary Resuscitation (CPR), ICS Class (100, 200, 700, 800) within one year of hire; Must obtain Hazmat Awareness and Public Safety Telecommunicator I & II within two years of hire; Employment offers may be subject to any of the following: o Extensive criminal background check o Pre-employment drug screening o Employment reference checks o Virginia DMV Driver Alert System o Pre-employment physical examination Must obtain and maintain a Common Access Card (CAC). This position is restricted, meaning the funding for this job is non-general and/or non-recurring. Must have, and maintain, a valid Driver's License for the duration of employment. The Department of Military Affairs is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, race, religion, sexual orientation, sex (including pregnancy) or veteran status. DMA encourages and invites minorities, women, individuals with disabilities and veterans to apply. We are a “Virginia Values Veterans” (V3) certified state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we urge you to respond accordingly on your state application and/or resume. AmeriCorps and Peace Corps and other national service alumni are encouraged to apply. The application must be detailed and fully completed. All employment and periods of unemployment (if applicable) must be listed within the application; either on an attached resume, or manually listed in the “Relevant Work History” section. Each application is reviewed for documentation that shows the applicant meets the minimum and preferred qualifications stated in the job announcement. The decision to interview an applicant is based on the information provided on the application, therefore, it is essential to fully complete each section of the application and provide descriptive information. Submitting an incomplete state application, or a state application lacking in detail, may result in your non-selection. This website will provide a confirmation of receipt when the application is submitted for consideration This job is a civilian position and does not require military service (including commission and enlistment). Contact Information Name: Loreley A. Leabhart Phone: ************** Email: ******************************** In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
    $18 hourly 7d ago
  • 911 Dispatcher

    Wayne County E911

    Dispatcher job in Wayne, WV

    Job Description NOW HIRING: 911 EMERGENCY TELECOMMUNICATOR Be the voice that saves lives. When seconds matter, you can make the difference. We're looking for calm, confident, and compassionate individuals to join our 911 Emergency Telecommunication Team. As a dispatcher, you'll be the first point of contact in emergencies-guiding callers through critical moments and coordinating police, fire, and medical response when it matters most. Why This Job Matters Every call is a chance to help someone on their worst day. Your voice can bring clarity, reassurance, and lifesaving support in moments of chaos. What You'll Do Answer emergency and non-emergency 911 calls with professionalism and empathy Quickly assess situations and prioritize responses Dispatch police, fire, and EMS units using advanced communication systems Stay calm under pressure while multitasking in a fast-paced environment Accurately document calls and actions in real time What We're Looking For Strong communication and listening skills Ability to remain calm and focused in high-stress situations Critical thinking and quick decision-making abilities Basic computer proficiency and ability to type while talking High school diploma or equivalent (college coursework a plus) Ability to pass background check, drug screening, and training program ⭐ What We Offer Competitive pay with overtime opportunities Paid training-no prior dispatch experience required Excellent benefits package (health, dental, vision, retirement) Career advancement and specialized certification opportunities A supportive team and meaningful work that truly matters Schedule 24/7 operation with rotating shifts, weekends, and holidays (Emergencies don't sleep-and neither does our mission.) ❤️ Ready to Answer the Call? If you're driven by purpose, thrive under pressure, and want a career where every shift can save a life, we want to hear from you. Apply today and become the calm in the chaos. Your voice can be someone's lifeline. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $35k-51k yearly est. 2d ago
  • Part-Time Transportation Dispatcher

    Southampton County Schools

    Dispatcher job in Virginia

    Transportation Attachment(s): Dispatcher.docx
    $30k-42k yearly est. 60d+ ago
  • Transportation Dispatcher (12AM - 8AM)

    Perfect Placement Group

    Dispatcher job in Mechanicsville, VA

    As a Transportation Dispatcher, you will play a crucial role in managing and coordinating the transportation operations within our company. You will help manage daily transportation communications while ensuring that deliveries are made safely, on time, and without damage. This is a touch-freight role. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist in leading the team of 20+ CDL and Non-CDL drivers Address any challenges that may arise during the shift Maintain constant communication with drivers to ensure smooth operations Track shipments in real time, and report any delays or emergencies promptly to the relevant parties Utilize tools such as Descartes, Geotab, and the Microsoft Suite of products Prepare and send daily end-of-shift reports with timeliness and accuracy Communicate effectively with internal teams and external customers to ensure timely and accurate deliveries, fleet performance goals are being met, and operations are maintaining efficiency Ensure strict adherence and compliance to company policies, safety regulations, and DOT and FMCSA rules and regulations Oversee the Hours of Service (HOS) and Daily Vehicle Inspection Report (DVIR) programs Scan all incoming parts from transfer routes Run route if needed Perform other duties as assigned as business needs chang QUALIFICATIONS: 3-5 years' experience in transportation. Class A license required Excellent verbal, written, and auditory communication skills. Strong attention to detail and organizational skills. Ability to plan and organize workload; flexibility to handle pressure and work with interruptions and meet deadlines Ability to work well in a team environment and collaborate with others. Ability to remain professional and courteous in challenging situations. Ability to work flexible hours as needed PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk. The employee must occasionally lift, pull, and move up to 25 pounds. Specific vision abilities required by this job include close vision WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
    $30k-42k yearly est. Auto-Apply 60d+ ago
  • Dispatch Coordinator - VAMC Hunter McQuire

    Battle's Transportation

    Dispatcher job in Richmond, VA

    Battle's Transportation, Inc. is a Service Disabled Veteran Owned Small Business (SDVOSB) that has provided transportation management services on behalf of federal, state, and local agencies, corporations, non-profits, and individuals for over 40 years in the DC Metropolitan and Richmond, VA. area. Battle's experience spans over program management, government, healthcare, public transportation, athletics, and shuttle services, etc. Battle's is a District of Columbia Certified Business Enterprise that employs over 65 individuals. Job Description Dispatcher must have strong computer skills, be a problem solver, and possess excellent communication skills. Be able to work both independently and as part of a team to help maintain the company's excellent customer service standards. Time management skills, attention to detail, and strong ability to prioritize are vital in this position. Qualifications Duties • Keep track of driver's progress along their routes. • Assign trips to ensure timely pick up of members. • Ensure oversight of basic DOT compliance check. • Extensive knowledge of the Richmond, VA metropolitan area. • Work well under pressure. • Record driver and attendant call out occurrences. • Validate time and mileage of completed manifest. • Complete accurate member reservations. • Record accurate details of incidents, comments, and complaints. • Input information correctly in the company database. • Support and provide superior service via phones, e-mails and faxes as a receiver and caller. • Monitor and schedule pick-ups of return trips within the one (1) hour window. • Monitor and address driver attendance issues (rerouting, assign standbys etc.). • Answer and respond to dispatch calls and inquiries in person and via “Where's My Ride” telephone calls. • Review DVI's to ensure repairs/maintenance is scheduled with Maintenance Department. • Maintain on time performance. • Oversee that the manifests are run and given to drivers in a timely fashion. • Use questioning and listening skills that support effective telephone communication. • Handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects in a professional manner. • Effectively deal with job stress, angry callers, and upset members. • Use appropriate dialog to communicate with different behavior types on the telephone. • Apply appropriate actions to effectively control a telephone call. • Identify voice skills and how to enhance a good telephone presentation. • Meet commitments to members. • Continually maintain knowledge of client protocols. • Communicate and coordinate with internal departments as necessary. • Dispatchers may have to work on a rotational basis that includes nights, weekends and holiday shifts. • Other duties as assigned. Requirements • Must have high school diploma or equivalency. • Must have valid driver's license free of driving related offenses. • Negative result screening of pre-employment Substance abuse and Alcohol misuse program. • Must have clear local and national criminal history. No felony or misdemeanor involving drugs and/or violent crimes. (FBI clearance if applicable.) • Must have excellent oral and written communication skills. • Must be able to display a high degree of professionalism when dealing with internal employees and managers, as well as with external customers. • Must have strong attention to detail and display organizational skills. • Ability to retain detailed or important information from managers, team leads, and/or members. • Must have pleasant, friendly way of dealing with members and other employees. • Must maintain knowledge of member benefits, principles and practices. • Must be able to work independently as well as in a team environment. • Read, acknowledge and adhere to Attendance Policy. • Read, acknowledge and adhere to Dress Code Policy. • Read, acknowledge and adhere to Safety Violation Policy. • Read, acknowledge and adhere to HIPPA Policy. • Read, acknowledge and adhere to Sexual Harassment Policy. • Read, acknowledge and adhere to Confidentiality Agreement. • All prescriptions and over the counter drugs you intake, any illness, injury or condition that may affect safety and performance must be reported to management immediately for clearance to work. Skills • Minimum three (3) years in similar position required. • First class customer service skills. • Strong phone presence. • Ability to Multi-task. • Working knowledge of Microsoft Office, email and internet. • Caring and helpful attitude. • Desire to succeed for yourself and the company. Additional Information Applicants are to fax completed applications to ************** Attention: Debra Holton at Battle's Transportation, Inc., located at 3000 V Street, NE Washington, DC 20018. Applicants must have all required documentation upon completion of application. Battle's Transportation, Inc. 3000 V. Street NE Washington, DC 20018
    $32k-41k yearly est. 19h ago
  • Transportation Dispatcher

    Carter MacHinery Careers 4.0company rating

    Dispatcher job in Manassas, VA

    Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Transportation Dispatcher in Manassas, Virginia. The Transportation Dispatcher position is responsible for coordinating and directing the activities of assigned Logistics drivers in a manner that promotes the highest possible customer satisfaction, achieves business objectives and fosters high employee morale, teamwork and development. Seeking candidates with strong logistical background and transportation experience; College degree a plus. Requirements for the Transportation Dispatcher position include: Self-starter able to work with limited supervision. Knowledge of federal, state and local regulation compliance. Working knowledge of delivery area. Department, division and corporate teamwork promoted to ensure customers' needs and requests are met consistently. Excellent communication and follow-up skills to ensure internal and external customers are well informed. Must be detail-oriented, able to solve problems and prioritize tasks. Experience with computers; Windows applications, internet, industry specific software, and knowledge of DSI system. Must be able to handle large volumes of work in fast-paced environment. Must be able to work shifts needed, including days, nights, and/or weekends to meet customer demands. Promote a positive customer experience. Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way. Physical requirements must be met for the Transportation Dispatcher job, including the ability sit or stand for prolonged periods of time. Able to lift, carry and maneuver items up to 10 pounds in weight. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned. Competitive Compensation and Benefits: Health, dental and vision insurance. Paid time off. 401(k), $0.75 to $1.25 match up to 6%. Life and disability insurance. In-house training instructors/programs. Tuition reimbursement. Employee referral bonus program. Discounts: cellular phone service, computers, tooling, cars and trucks. Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply. Carter Machinery is a drug-free workplace.
    $30k-38k yearly est. 60d+ ago
  • Passenger Service Dispatcher

    Bags 4.3company rating

    Dispatcher job in Norfolk, VA

    Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities The Passenger Service Dispatcher oversees the operation and assures Wheelchair Assistants are directed to the flights in the most efficient manner. This position must work as part of the team to assure the proper information is communicated from the clients and passengers to assure timeliness of the agents in arriving for the flights. Continuous planning and timely communication are essential in assuring an effective operation. Receives and prepares tickets at the start of the day and process them for the wheelchair crew. Receives calls from the service crew (wheelchair and client airline crew) throughout the day to track wheelchair location and job status. Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing. Relay work orders, messages, and information to or from work crews using telephones or two-way radios. Primarily responsible for all occurrences related to dispatching wheelchair and walker vehicles Responsible for filling in for Wheelchair Assistants as necessary Qualifications High school diploma/GED or equivalent work experience Must be at least 18 years old Available to work various shifts Ability to obtain an Airport Badge is required Operations experience is preferred Ability to multi-task is required Customer service experience preferred Experienced in dispatching and/or coordinating transportation routes for groups of people Skill in communicating using two-way radio and telephone equipment Computer skills, also Microsoft Office, internet, e-mail, etc. Excel experience preferred. Ability to meet attendance schedule with dependability and consistency. (flexible to work overtime as required) Dispatcher and computer experience preferred Ability to work with private information in a confidential and professional manner Ability to stand for long periods of time Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $16.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
    $16 hourly 20d ago
  • Support Services Dispatcher

    VHC Health 4.4company rating

    Dispatcher job in Arlington, VA

    Job Description Qualifications Purpose & Scope: As Support Services Dispatcher, incumbent will answer telephones, process work orders and assign personnel to complete work order. Greet all incoming vendors and employees and assist employees as needed. The Support Services Dispatcher has frontline responsibility for handling customer service interactions, primarily through telephone and personal contact with both internal and external customers. In this capacity, the function of support services Dispatcher is also incorporated to include daily operational tasks, computerized record-keeping, and general office activities. Must be able to communicate effectively with a wide variety of people. Must be able to maintain composure and handle stress in a busy office atmosphere. Must be able to represent the hospital and the Department of Facilities Engineering to all employees and visitors in a professional and friendly manner at all times. Education: High school diploma or equivalent is preferred. Experience: One year of office/clerical experience is preferred. Typing experience is required. One year of experience using Microsoft Office Suite is preferred. Certification/Licensure: None.
    $28k-35k yearly est. 29d ago
  • Service Dispatcher

    Global Channel Management

    Dispatcher job in Sterling, VA

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Service Dispatcher 1 year experience Service Dispatcher requires: MS Office Windows based computer applications high volume of customer calls. Service Dispatcher duties: handle a high volume of customer calls Close and open calls utilizing on-line dispatching system. Additional Information $16//hr CTH
    $16 hourly 20h ago

Learn more about dispatcher jobs

How much does a dispatcher earn in Charlottesville, VA?

The average dispatcher in Charlottesville, VA earns between $28,000 and $48,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in Charlottesville, VA

$37,000
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