Security Dispatcher (Public Safety)- Texas Level 2 Security License required
Dispatcher job in San Antonio, TX
Job Type: Seasonal Pay Rate: $15.50/hr.
This is a seasonal position at Six Flags Fiesta Texas, in San Antonio, TX. It features a competitive hourly rate of $15.50, along with perks such as: Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends & family, 25% discount of merchandise for all employees, flexible scheduling and daily & weekly pay available.
WHAT YOU WILL DO:
The Dispatch Center Operators are responsible for a variety of tasks including dispatching emergency and non-emergency calls, logging downtime and department activity, computing park attendance information, answering park phone lines, issuing keys, radios, and badges, as well as other duties. The Operator must be able to answer multiple phone lines and monitor and dispatch information on all park radio channels.
HOW YOU WILL DO IT:
Following proper operating procedures.
Managing all park radio channels.
Dispatching park personnel to various calls.
Answering multiple phone lines.
Maintaining a professional environment by enforcing strict radio policies.
Logging ride downtime and security activity into appropriate databases.
Completing hourly attendance tracking.
Dispatching emergency situations in a calm, professional manner.
Ensuring Guest First Standards are followed and enforced.
Other duties as assigned
WHAT YOU WILL NEED:
Must be at least 18 years of age
Must be high school graduate or possess GED
Must possess a valid driver license
Must have a valid Texas Level 2 Security License
Previous security related experience preferred
Able to work efficiently in a fast-paced environment
Organized with the ability to multi-task
Safety conscious, mature, reliable and dependable
Outgoing and friendly demeanor
Ability to communicate effectively, both oral and written
Must be able to work flexible/rotating shifts including but not limited to overtime, nights, weekends and some holidays.
OTHER NOTES:
May perform other duties beyond scope of above as necessary to support the park as a whole
Reports to the Public Safety Department Leadership
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Six Flags is a Drug Free Equal Opportunity Employer.
Interested Candidates should apply online at: Jobs.sixflags.com
Park Location: San Antonio, TX - Six Flags Fiesta Texas
Dispatcher
Dispatcher job in Grapevine, TX
Who We Are Tex-Air Delivery, Inc.-a 40-year-old trucking company that keeps the wheels of air freight turning. Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description. We pride ourselves on top-notch service, a fast-paced environment, and a sense of humor xevrcyc (because let's face it, logistics isn't for the faint-hearted).
Dispatch Clerk
Dispatcher job in Sanger, TX
Dispatch Clerk, Starting at $17.13 hr
Full-Time, Monday - Friday, 5p to 1:30a
Earn 1 week of vacation after 90 days of employment.
Company Culture
R+L Carriers - Women in Trucking
Click here to learn more about our employee resorts
R+L Carriers has an immediate need for a Dispatch Clerk to work in our Sanger, TX Service Center office. Responsibilities will include answering calls on a multi-line system, redirecting calls to appropriate contacts, data entry, processing driver paperwork, and assisting dispatchers. Other duties may apply as requested by management.
Requirements:
Ability to multitask and have a sense of urgency
Ability to type 30 WPM with accuracy
Dependable and well organized
Must be computer literate
Possess strong office, telephone, and communication skills
Click here ****************************
Click here *******************************************
Same Posting Description for Internal and External Candidates
Auto-Apply35959 Transportation Dispatcher
Dispatcher job in Garland, TX
Transportation/Dispatcher Additional Information: Show/Hide Days: 215 Pay Grade: MT06 * Please check the Salary Schedule for current rates and stipend eligibility. (Scroll down after clicking this link) Qualifications: Education/Certification:
* High school diploma or equivalent
* Possess or able to obtain a Texas Class B CDL with P and S endorsements in 40 days
* Texas school bus driver training certificate, preferred
* Ability to pass DOT physical examination and alcohol/drug test
* Satisfactory annual driver's license and criminal history checks
* Must be at least 21 years of age
* Bilingual in English/Spanish, preferred
* Texas school bus driver training certificate, preferred
Experience:
* Minimum two (2) years of experience as a certified school bus driver OR
* Minimum of one (1) year of dispatch experience with commercial vehicles
* Please see attached for more information.
Attachment(s):
* Job Description - Dispatcher
Chief Emergency Communications Officer
Dispatcher job in Texas City, TX
Become NTECC's Next Chief Emergency Communications Officer (CECO) At the North Texas Emergency Communications Center (NTECC), every second counts and leadership makes the difference. We're searching for an inspiring, strategic, and people-first executive to serve as our next Chief Emergency Communications Officer.
This is more than a leadership role it's an opportunity to shape the future of public safety communications across North Texas.
About the Role
As CECO, you'll serve as a trusted partner to the Chief Executive Officer and the executive leadership team, translating vision into action and driving operational excellence at every level. You'll lead a team that keeps NTECC's mission alive 24/7 - ensuring efficiency, engagement, and continuous innovation.
You'll:
Champion strategic initiatives that strengthen culture, employee engagement, and workforce development.
Oversee daily operations while maintaining a long-term strategic focus on growth and innovation.
Lead and support the Operations Manager and department leaders in delivering world-class emergency response coordination.
Drive continuous improvement in training, leadership development, and performance management.
Represent NTECC at regional and national levels as a leader in public safety and organizational excellence.
What You'll Bring
A Bachelor's degree in Business, Public Administration, Communications, or related field.
7+ years of progressive experience driving operational excellence in complex and dynamic environments
Expertise in employee engagement, workforce development, and culture transformation.
Proven ability to lead through change with integrity, innovation, and accountability.
Knowledge of public safety systems, regulatory frameworks, and emergency communication operations.
Exceptional communication and strategic thinking skills with a people-centered mindset.
911 Dispatcher/Communications Officer
Dispatcher job in Rockwall, TX
Job Description
SALARY: $58,811 ANNUALLY
PLUS
CERTIFICATE INCENTIVE, LONGEVITY, EMPLOYER PAID LIFE INSURANCE, AFFORDABLE BENEFITS AND AN OPTION FOR SHIFT DIFFERENTIAL!
SUMMARY: The purpose of this position is to answer emergency 911 and non-emergency calls and coordinate the appropriate response; provide support to field officers and provide administrative support. This is accomplished by prioritizing incoming calls; simultaneously operating a multi-channel radio console and a multi-line telephone while maintaining a computer aided dispatch system among other computer systems.
ESSENTIAL JOB FUNCTIONS
Answers, evaluates and prioritizes incoming emergency calls; communicates effectively with various callers to obtain complete information to determine urgency and need for dispatching police, fire and/or medical response using a computer aided dispatch (CAD) system, telephones, multi-channel radio, TDD (text telephone device for hearing/speech impaired), numerous computer databases and maps.
Receives, coordinates and disseminates critical information from various sources and maintains radio contact with field units to monitor response, progress and needed support.
Simultaneously maintains close contact with field units; communicates with department employees, other law enforcement and criminal justices agencies, emergency service providers and the general public to obtain and disseminate information; monitors radio traffic of other agencies.
Enters, updates, requests and transmits information from a variety of sources to maintain current, accurate records or to access databases for information, warrant checks and/or driver's license and vehicle registration checks.
Performs entries and inquiries in computer database related to warrants, protective orders, stolen guns and articles, vehicles, boats, vehicle/boat parts; monitors teletypes and broadcasts and disseminates appropriately; transmits warrant and other confirmations and responds to pick-up notices; and removes warrants and other entries from the database and maintains records of all warrants and other entries.
Makes effective decisions and uses problem solving based on a limited amount of information in crisis or emergency situations; obtains information related to possible dangers on the scene such as weapons, narcotics, mental conditions and alcohol; tracks changing locations and maintains contact with caller; sends additional units when needed.
May assist with training and the training program for new hires.
Greets visitors in person in order to provide assistance or refer to the appropriate staff member or division.
Assists with attorney and clergy visitations.
Classifies and prioritizes calls to establish and coordinate the proper public safety response.
Performs detailed work with a high degree of accuracy during stressful situations.
Accurately understands various transmissions and transcribes information from one source to another in a timely manner.
Reads and interprets maps for the public, field personnel and other law enforcement/criminal justice agencies in order to assist in locating certain geographical areas; interprets telephone or radio call locations from maps by applying knowledge of the State highway system and geography in order to provide appropriate and timely assistance.
Greets visitors in person; provides assistance or refers to the appropriate staff member or division.
Provides back-up coverage for the department operator and monitors entrance ways to allow access to visitors.
Performs other duties as assigned.
SUPERVISORY/BUDGET RESPONSIBILITIES
This position has no supervisory or budget responsibility.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of applicable State and Federal rules, codes and regulations and County policies and procedures.
Ability to effectively operate a multi-channel radio, distinguishing and recognizing a variety of radio voice transmissions.
Ability to recognize and monitor communications equipment problems and notify appropriate personnel for repair.
Ability to memorize, retain and accurately recall information and codes; organize, assess, and prioritize multiple tasks, projects and demands; and adapt to constantly changing situations and effectively take appropriate action.
Ability to communicate in a clear, concise and effective manner, both verbally and in writing.
Ability to accurately understand various radio transmissions and transcribe information from one source to another in a timely manner.
Basic proficiency level utilizing Microsoft Office applications including Excel, Word and Outlook; Open Fox; Computer based 911system; Windows based CAD; RMS; JMS; Eventide; instant messenger and the ability to operate other standard office equipment, including telephones, calculators, fax machines, etc.
Self-disciplined and self-motivated to work alone and with others; ability to exercise good judgment in safeguarding of confidential or sensitive information.
Ability to maintain emotional control and work effectively during emergencies, crisis situations or extremely stressful situations.
MINIMUM QUALIFICATIONS
High school diploma or equivalent experience.
Computer experience; proficient in typing.
Valid Texas Driver's License.
Must be available to work all shifts, holidays and weekends.
Must obtain Telecommunication Operator certification through the State of Texas and TCIC/NCIC certification by the State of Texas within one year (1) of employment and maintain certification.
WORKING CONDITIONS
Position is located in an office environment with little or no exposure to environmental conditions. Health and safety hazards are minimal. No protective equipment is required. Fine dexterity, sitting, talking, hearing and vision are constantly required. Occasionally, walking, reaching and handling are required.
CONDITIONS OF EMPLOYMENT
Must successfully complete a pre-employment drug screen.
Must successfully complete a background investigation.
TATTOO LIMITATIONS
Visible offensive tattoos or body art are prohibited without exception to include, but not limited to, those that depict racial, sexual, discriminatory, gang-related or obscene language. No tattoos allowed below your wrist, except for a wedding band and no tattoos allowed on your neck or above.
NTECC- CHIEF EMERGENCY COMMUNICATIONS OFFICER
Dispatcher job in Coppell, TX
Note: This is not a City of Coppell employment opportunity. This is a North Texas Emergency Communications Center employment opportunity. Application/Questions: * Resumes can be emailed to: **************** * Applications can be submitted online: ****************
* For Questions Call: ************
Summary of Duties:
The Chief Emergency Communications Officer (CECO) plays a critical leadership role at the North Texas Emergency Communications Center (NTECC) by shaping and driving the operational strategy, employee engagement initiatives, and workforce development for the organization. This role oversees the Operations Manager, ensuring effective execution of daily dispatch operations while maintaining a strategic focus on long-term growth, organizational culture, and employee success. Working in close partnership with the Chief Executive Officer and the executive leadership team, the CECO champions a positive, people-first culture and leads strategic initiatives that enhance operational performance, employee development, and innovation across the organization.
Essential Job Functions:
* Collaborate with the executive team to set long- and short-term strategic priorities aligned with NTECC's mission, vision, and organizational goals.
* Oversee daily business and administrative operations, improving operating procedures and ensuring optimal efficiency.
* Translate the CEO's vision and strategy into actionable plans and goals, implementing them throughout the organization.
* Lead initiatives focused on strengthening organizational culture, employee engagement, wellness, and professional growth.
* Direct and support the Operations Manager in managing daily operations of the emergency communications center.
* Oversee the development, implementation, and continuous improvement of employee training, and development programs.
* Cultivate a coaching and feedback culture, including designing leadership development and succession planning efforts.
* Evaluate organizational performance metrics, staffing needs, and employee feedback to identify and act on areas for operational and cultural improvement.
* Serve as a liaison between operations, training, and executive leadership to ensure smooth communication and unified direction.
* Participate in policy and procedure development with a focus on people-centered, forward-thinking practices.
* Guide cross-departmental collaboration to foster transparency, shared goals, and accountability across teams.
* Represent NTECC at local, regional, and national forums related to organizational development and public safety operations. • Promote NTECC's values by modeling integrity, inclusivity, innovation, and teamwork. • Support diversity, equity, and inclusion efforts within NTECC through policy advocacy and engagement strategies.
* Punctual and regular attendance at work; work the assigned schedule and comply with the timekeeping policies and procedures. Able to work in a 24/7 work environment (weekends, holidays, inclement weather) and any shift (day or night).
* Performs other duties as assigned.
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. All listed qualifications, skills, knowledge, and abilities are considered essential and required.
Knowledge and Skills:
* Strategic thinking and problem-solving skills with the ability to lead transformative organizational initiatives.
* Expertise in employee engagement, workforce development, and organizational culture building.
* Strong leadership and communication abilities with a people-centered mindset.
* Ability to supervise and develop high-performing teams in a dynamic, mission-critical environment.
* Knowledge of emergency communications operations, public safety systems, and related legal/regulatory frameworks.
* Experience with needs assessments, training program development, and employee performance evaluation.
* Familiarity with change management methodologies and continuous improvement frameworks
Minimum Qualifications and Conditions of Employment:
* Education: Bachelor's degree in Business, Public Administration, Communications, or related field.
* Experience: Seven (7) years of progressively responsible experience in a public safety communications center which includes supervisory and/or management responsibilities. Experience in preparation and analysis of budgets, development and implementation of policies and procedures.
* Knowledge of public safety strategies, practices and technologies preferred. Public safety experience preferred.
* Must pass all applicable pre-employment screenings to include a drug screen and background investigation.
* Communicating clearly and concisely verbally, and relaying details accurately.
* Must speak, read, and write in English.
* A valid Texas Driver's License may be required or be able to obtain one within 90 days of employment.
* Must be able to pass FBI criminal background fingerprint check and comply with state and federal requirements for criminal justice information security standards.
Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements.
License and Certifications:
* Position requires successful completion of all required certifications within one (1) year. Certifications include Texas Commission on Law Enforcement (TCOLE) Public Safety Telecommunicator License.
* Depending on the needs of the NTECC, additional licenses and certifications may be required.
Physical Demands and Working Environment:
Work performed is primarily an office classification in a call center/dispatch environment, although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to effectively communicate in person and over the telephone and radio. Positions in this classification occasionally (daily, weekly, or monthly) bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees may be required to lift, carry, push, and pull materials and objects weighing up to 25 pounds.
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and minimal direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation. Work is performed in a fast paced, high volume call center environment; incumbents must remain alert and responsive while coordinating stressful situations in a fluid and dynamic work environment.
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. NTECC is an Equal Opportunity Employer and encourages applications from all persons without regard to race, creed, color, national origin, religion, gender, age, marital status, disability, sexual orientation, veteran status, genetic information, or any protected class in accordance Director of Emergency Communications North Texas Emergency Communications Center 3 of 3 with the law. NTECC provides reasonable accommodation for its employees and the public with disabilities, including veterans. For more information, please contact NTECC Administrative Services.
Easy ApplyEmergency Communications Officer
Dispatcher job in Irving, TX
IS OPEN UNTIL FILLED AND MAY CLOSE WITHOUT NOTICE NOW OFFERING LATERAL HIRE OPPORTUNITY AND ADDITIONAL PAY FOR TCOLE CERTIFICATION! Duties include receiving and handling emergency service calls from the public, which includes determining the nature and location of the emergency and ensuring proper radio frequencies for dispatch of emergency units; maintaining awareness of the location and status of up to or exceeding 50 emergency response units throughout the shift; operating computer systems and consoles, including telephone, radio, and emergency tracking systems; entering, updating, and retrieving information from computer systems, including data on wanted persons, stolen property, vehicle registration, and stolen vehicles; preparing incident reports using the automated reporting system; answering non-emergency calls; coordinating emergency and non-emergence responses with other city departments and law enforcement agencies; handling after-hour service calls for emergency situations for departments including Animal Control, Water Utilities, Traffic and Transportation / Streets and Victim Services; and performing other duties as assigned. Duties require being able to work an eight or 12 hour shift covering a 24-hour period, and schedule will include weekends and some holidays. Must have a high school diploma or equivalent and two years relevant experience; Computer Aided Dispatch, 911 or similar police-related experience preferred. If and when requested, must take and pass an assessment on Critical Personnel Selection Software. Must have, or be able to obtain within specified timeframe, TCOLE telecommunications proficiency certificate and state licensure. Duties involve access to sensitive Criminal Justice Information Systems (CJIS), which requires that a thorough background check be conducted. Candidates will be subject to a polygraph exam and criminal history check. In accordance with CJIS requirements, must not have any criminal conviction as an adult or juvenile above the grade of a Class B misdemeanor or any Class B misdemeanor within the past 10 years; other convictions may also be considered.
PAY GRADE GG19 / FULL PAY RANGE $27.63 - $38.96 PER HOUR
The full job description for this position and all other City of Irving job classifications are available online. Click here to access the list of job titles.
The Irving Police Department is committed to the philosophy of community-based policing and providing the best possible service to the residence of Irving. We embrace the vision that Irving will be the model for safe and beautiful neighborhoods; a vibrant economy; and exceptional recreational, cultural and educational opportunities. With compassion, integrity and innovation, we strive to institute trust and promote a high quality of life for residents, visitors and businesses.
The City of Irving strives to be the most inclusive, welcoming, respectful and understanding municipal organization in North Texas. Irving is home to one of the most diverse ZIP codes in the nation, with many religions, races, nationalities and beliefs represented. The city acknowledges that its employees' diversity make them uniquely qualified to serve. This is achieved by building and nurturing an employment base that better reflects the races, cultures, faiths, gender identities, generations and philosophies of the community. The goal is to create programming and engagement opportunities, implement best and emerging practices, and foster an environment of understanding and respect. This allows for equitable access to programs and services, removal of barriers for engagement, and a culture of safety, trust and belonging.
Emergency Communications Officer
Dispatcher job in Frisco, TX
Under direct supervision of the Emergency Communications Supervisor(s), the Emergency Communications Officer responds to emergency and non-emergency calls and dispatches needed services. Directs calls to appropriate Fire Department and Police Department emergency services. Must be available to work any shift, holidays and/or weekends.
The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.
* Answers emergency and non-emergency telephone lines and directs calls accordingly.
* Gathers information from callers including location, nature, severity, and status of emergencies.
* Assesses need for response and dispatches services accordingly.
* Provides pre-arrival medical instructions on medical emergency calls.
* Assists First Responders by relaying information regarding calls for service.
* Documents and corrects 911 location premise errors in CAD (Computer Assisted Dispatch).
* Enters data and maintains CAD for cautionary information in alert files.
* Notifies appropriate entities related to problems or complaints under their jurisdiction.
* Enters, maintains, updates and researches information in the Local, State, and National Law Enforcement Telecommunication Systems.
* Ensures telephone and computer dispatch equipment is operational.
* Researches and responds to inquiries from other law enforcement agencies and departments.
* Performs duties required for accreditation process.
* Enters and maintains regional warrants in conjunction with the Frisco Municipal Court.
Other Important Duties:
* Must be available to work varying shifts.
* Monitors several police, fire, and city radios as required.
* Required to attend meetings, conferences, and training.
* Performs other related duties as assigned.
* Regular and consistent attendance for the assigned work hours is essential.
* Knowledge of emergency response practices and procedures.
* Knowledge of computers and related equipment, hardware, and software for researching, retrieving, and maintaining a variety of informational and tracking databases.
* Ability to adhere to TCIC/NCIC and TLETS/NLETS rules, regulations, and requirements.
* Ability to adhere to practices and procedures for responding to and dispatching emergency services utilizing computer aided dispatch system.
* City policies and procedures, Police Department General Orders, and Communications' Standard Operating Procedures.
* Ability to work under stress and use sound judgment in emergencies.
* Ability to be assertive and calm in soliciting information from distressed callers.
* Ability to type at a speed necessary for successful job performance.
* Ability to quickly assimilate information and implement an appropriate course of action.
* Ability to verbally communicate clearly and concisely in English to ensure on-the-job safety.
* Skill in effective oral and written communications.
* Skill in responding effectively and appropriately to emergency calls for assistance.
* Skill in accessing and maintaining multiple police databases simultaneously.
* Skill in resolving customer complaints and concerns.
Education, Experience, and Certifications/Licenses:
* High School Diploma or G.E.D., and one (1) year data entry or customer service representative experience; or equivalent combination of education and experience.
* Must obtain Texas Commission on Law Enforcement Telecommunicator certification within one (1) year of entering the position.
* Must obtain IAED Emergency Medical Dispatch certification within one (1) year of entering the position,
* Must obtain TCIC/NCIC and TDD (Telecommunications Device for the Deaf) certifications within six (6) months of entering the position.
* Must be a United States citizen.
* Must be a minimum of 18 years of age.
* Must pass a pre-employment drug screen, hearing test, polygraph, psychological examination, criminal background check and MVR check.
* Must possess a valid Driver's License.
Environmental Factors and Conditions/Physical Requirements:
* Work is performed in an emergency communications environment.
* May be exposed irate and hostile individuals, emergency situations, and a high stress environment.
* May be exposed to extended period of sitting, viewing monitors and/or talking on the telephone or radio.
* Balancing - maintain equilibrium to prevent falling while walking, standing, or crouching.
* Crouching - bending body forward by bending leg, spine.
* Fingering - picking, pinching, typing, working with fingers rather than hand.
* Hearing 1 - perceiving sounds at normal speaking levels, receive information.
* Hearing 2 - receive detailed information, make discrimination in sound.
* Mental Acuity - ability to make rational decisions through sound logic, deductive reasoning.
* Reaching - extending hands or arms in any direction.
* Repetitive Motion - substantial movements of wrists, hands, fingers.
* Speaking - expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.
* Stooping - bending body downward, forward at waist, with full motion of lower extremities and back.
* Talking 1- expressing ideas by spoken word.
* Talking 2 - shouting to be heard above ambient noise.
* Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.
Work Environment:
* Work performed is primarily sedentary work, exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Equipment and Tools Utilized:
* Equipment utilized includes personal computer, copier, calculator, fax machine, other standard office equipment, police radio, video monitors, dispatch console, multiple law enforcement center databases and TDD.
Transport Dispatcher
Dispatcher job in Oklahoma
Department:
11598 Aurora St. Lukes Medical Center - Patient Transport
Status:
Part time
Benefits Eligible:
Yes
Hours Per Week:
20
Schedule Details/Additional Information:
Requirements include:
Shift time: 2:30pm - 11pm
Must work an assigned weekend rotation (every other Saturday and Sunday),
Must work 2 assigned rotating holidays per calendar year
40 hours per pay period
Pay Range
$19.45 - $29.20Major Responsibilities:
Provides quality customer service to customers by providing one-on-one attention to detail. Determines, explains and develops dispatcher logic and transporter activities.
Monitors Epic transportation module System including loading and prioritizing patient transport requests. Schedules breaks, lunches, and relief dispatchers during his/her shift.
Directs the activity of the transport function and transporters, ensuring timely completion of tasks. Monitors procedures related to availability and completion task and follows up on issues related to service and operations.
Ensures requests have been addressed in an efficient, timely manner according to current departmental standards, priorities and patient appointments.
Serves as a liaison between Patient Transportation and other departments.
Receives and documents associate call offs & tardies.
May work as a transporter during high transport volumes and to complete necessary transport requests to ensure department goals & standards are met.
Assigns, collects and distributes pagers and phones (rover devices) to transporters upon beginning of shift once logged into the Epic system Monitors daily sign-in/out procedures.
Ensures professional interaction with team members in a high-pressure team atmosphere and ensure all staff is performing transports fairly and workloads are administered equally and fairly.
Develops and promotes positive customer service relationships with patients, patient family members, visitors and staff. Ensures accurate, timely dispatch of transport requests. Ensures maximum staff productivity. Resolves problems related to patient, visitor, staff or employee complaints. Recommends solutions for ongoing or recurring issues. Assists with projects and quality improvement efforts.
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.
Licensure, Registration, and/or Certification Required:
Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required.
Education Required:
No Formal Education.
Experience Required:
Typically requires 1 year of experience in a direct patient care position.
Knowledge, Skills & Abilities Required:
Excellent communication skills.
Demonstrated experience in customer relations.
Satisfactory completion of body mechanics training for transporters within one month of start date.
Understands and applies knowledge of basic patient transport concepts, infection control practices and proper body mechanics.
Physical Requirements and Working Conditions:
Must be able to walk up to 25% of the workday.
Must be able to sit, stand, walk, lift, squat, bent and twist at various times throughout the workday.
Exposed to electrical, explosive, blood and body fluids, and radiation hazards throughout the workday, therefore, protective clothing must be worn as necessary.
Must be able to operate all equipment necessary to perform the job, including repetitive use of feet required in working with surgical carts.
Must be able to:
Lift up to 50 lbs. from floor to waist.
Lift up to 20 lbs. over the head.
Carry up to 40 lbs. a reasonable distance.
Must be able to:
Push/pull with 30 lbs. of force.
Perform a sliding transfer of 150 lbs. with a second person present.
Operates all equipment necessary to perform the job.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Auto-Apply911 Dispatcher I
Dispatcher job in Corpus Christi, TX
The 911 Dispatcher is tasked with receiving, evaluating, and processing emergency and non-emergency calls for service, acting as a vital communications link between the public and various Public Safety Units, such as law enforcement, Fire, EMS, City Departments and other governmental entities.
Primary Responsibilities
* Answering calls and assessing urgency
* Dispatching police and appropriate personnel or departments for service
* Providing pre-arrival medical information, following protocols for CPR, the Heimlich maneuver, childbirth, and first aid
This role requires working various shifts, including nights, weekends, and holidays, as part of a 24/7 operation. The goal is to deliver prompt and high-quality service to our community
The Corpus Christi Police Department will provide training for this job and in addition to attending an 8-week paid dispatch academy, you will receive on-the-job training to help you successfully become a dispatcher
Responsibilities
* Provide emergency services by understanding potential hazards, safety issues, and local conditions. Possess essential computer skills to relay information
* Respond to emergency and non-emergency calls, determining urgency and calming distressed citizens who are often hysterical and victims of a crime
* Learn basic knowledge and operation of Telecommunications Device for the Deaf (TDD)
* Cross-train co-workers and provide instruction on the duties and essential functions of a dispatcher, this includes primary training in Call-Taking, Fire Radio, Law Enforcement Radio, and Information Radio, once you are certified in your position, as directed
* Develop skills to operate a talk group and provide field units with updated information while maintaining accurate records and statuses
* Assist with pre-arrival medical instructions such as CPR and first aid. Gather important information for responders and keep callers updated
* Operate equipment for dispatching calls and use radio talk groups to support law enforcement and emergency services. Monitor communications for urgent requests
* Check criminal history information and confirm the identity of detained persons
* Update state and nationwide databases regarding missing persons and stolen property
* Compose and send messages to law enforcement agencies about wanted or missing individuals
* Assist customers with inquiries about service calls, data entries, criminal histories, and protective orders
* Dispatch calls for service to the appropriate personnel or departments after hours and on weekends, including Animal Control and Vector Control
* Reroute non-emergency calls to the relevant department, such as Gas or the Street Department
* May be asked to perform other duties as assigned
Position Type and Typical Hours of Work
* Non-exempt - Full-Time
* Flexibility to work evenings, weekends, and holidays is a schedule requirement
* Available weekends/ nights/ holidays
* In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the delivery and restoration of vital services.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.
Minimum Qualifications
* High School/ GED
* Six (6) months to one (1) year of experience
Experience may be waived for applicants that have successfully completed the MetroCom Enrichment Program
Licenses and Certifications
Required within six (6) months of hire
* CJIS Awareness
* NCIC/ TCIC full access
Required within one (1) year of hire
* TCOLE Basic Telecommunication License
* Basic CPR instructions with AED and first aid
* Emergency Medical Dispatch Certification
* TDD instruction
* Completion of all areas of training which includes passing a series of written examinations
Employment Testing
Employment is contingent on passing any post-offer pre-employment screening as listed below:
* Police Criminal Background Check: Yes
* Motor Vehicle Record Check: Yes
* Drug Screening: Yes
* Physical Exam: Yes
* Psychological evaluation: Yes
Basis of Rating
* A recruitment consultant will evaluate all applications against the posted qualifications. The city may also conduct additional skill assessment tests, in addition to the panel interview.
Supplemental Information
* Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position with the City of Corpus Christi.
* The City of Corpus is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.
911 Operator/Public Safety Dispatcher - Full-time
Dispatcher job in Stephenville, TX
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South Transportation Dispatcher
Dispatcher job in Texas
Transportation/Dispatcher - Transportation
Attachment(s):
Dispatcher- Transportation.pdf
Public Safety Communications Dispatcher
Dispatcher job in Denton, TX
Summary Depending on the experience and qualifications of the successful candidate, those applicants with more experience will be eligible to hire in at a higher rate that commensurate with their experience. * APPLICANTS PLEASE NOTE* Once you've applied and met minimum qualifications, the following steps will be necessary to continue in the hiring process. * Preliminary Interview Form * Skills Testing * Interviews * Personal History Statement (25 pages) * Background Investigation * Polygraph Examination * Psychological Evaluation * Health Assessment and Drug Screen Responsible for using a computer aided dispatch system to answer all incoming emergency 9-1-1 calls and assisting police, firefighters, paramedics, and animal services officers in their daily tasks. Also responsible for answering incoming administrative lines and giving pre-arrival medical instructions to callers. Essential Functions and Other Important Duties Essential Functions: * Answers incoming 911, TTY emergency and non-emergency calls. Prioritizes calls and determines proper routing utilizing established guidelines and operating procedures * Assigns calls and report numbers * Dispatches animal services officers, police officers, firefighters, and ambulance services to calls for service * Evaluates information to determine jurisdiction, equipment, and personnel to be dispatched * Confirms warrants for internal and external agencies * Monitors multiple radio channels and dispatches appropriate public safety personnel. * Ensures dispatch of officer requests for back-up or traffic-related assistance, etc. * Provides pre-arrival instructions for emergency medical calls and relays vital information to hospital emergency rooms when necessary * Maintains the accurate status of each officer on patrol, firefighters, EMS, and animal services personnel, including times in and out of service and locations * Documents all 800 MHz radio transmissions * Runs wanted and/or stolen checks through the National and Texas computer systems for outstanding warrants or other Information. Confirms and relays information to originating officers * Inputs and monitors teletype information, protective orders, and missing person reports from applicable regional, state, and national databases * Sends teletypes, which includes entering, clearing, canceling, along with validating computer entries * Obtains a variety of information for officers and/or applicable external police agencies, which may include: driver's license information, criminal histories, property information, and/or other related information * Maintains familiarity with major streets, public buildings, industrial plants, and the general geographic layout of the City of Denton, Texas including reading and understanding maps * Maintains regular and punctual on-site attendance Additional Duties: * Performs other duties as assigned Job Requirements Minimum Qualifications/Acceptable Equivalency: * High School diploma or GED equivalent * Must be able to type at least 40 words per minute corrected OR * Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job Core Competencies: * Ability to communicate effectively both verbally and in writing * Ability to form and maintain effective relationships with coworkers and customers Preferences: * Bilingual in Spanish and English * Prior experience as a Telecommunicator in a Law Enforcement Center Conditions of Employment: * Must pass a drug test, credit history check, criminal history background check, and social security number verification check * Must pass the CritiCall Skills Assessment * Must attend and successfully complete in-service training schools * Must obtain NCIC Telecommunicator Certification, Emergency Medical Dispatch Certification, TCIC/NCIC Certification and TCOLE Certification within one (1) year of employment. * Must have no Class A or Class B misdemeanor convictions in the past (10) years * Must have no felony convictions * Must pass polygraph exam, psychological exam, and credit check * Must pass a hearing test * Must pass a typing test with 40 words per minute corrected * Must meet civilian hiring standards of the Denton Police Department * A personal history statement must be submitted with each application (thorough background check) * Must be able to work rotating shifts, nights, weekends, and holidays * Please note Public Safety Dispatchers and Non-civil service Fire Department employees that are under the age of 36 at the time they are hired will be placed in the Fire Pension Plan. Environmental Factors and Conditions/Physical Requirements Physical Requirements: Overall Strength Demands: The italicized word describes the overall strength demand of the functions performed by the incumbent during a typical workday. * Sedentary - lifting no more than 10 pounds * Light - lifting no more than 20 pounds; carry up to 10 pounds * Medium - lifting no more than 50 pounds, carry up to 25 pounds * Heavy - lifting no more than 100 pounds, carry up to 50 pounds * Very Heavy - lifting more than 100 pounds, carry more than 50 pounds Physical Demand Codes: The following describes if the incumbent is expected to exert the following physical demands during a typical workday and the overall frequency. Codes for "how often": Y = Yes N = No E = extensive (100-70%) M = moderate (60-30%) I = infrequent (20-10%) A = almost never (
Task: Code: 1. Standing: M 2. Sitting: E 3. Walking: M 4. Lifting: I 5. Carrying: I 6. Pushing/Pulling: A 7. Overhead Work: I 8. Fine Dexterity: A 9. Kneeling: M 10. Crouching: I 11. Crawling: A 12. Bending: A 13. Twisting: A 14. Climbing: M 15. Balancing: I 16. Vision: E 17. Hearing: E 18. Talking: E 19. Video Display: E 20. Other: Machines, Tools, Equipment and Work Aids: The essential functions of this position require the use of a computer and telephone daily in order to dispatch calls. Environmental Factors: The essential functions of this position are performed inside throughout the work year; requires shift work on a rotating basis, and incumbents are exposed to extremely high stress situations. This is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice. ADA/EOE/ADEA
Transportation Dispatcher
Dispatcher job in Cleveland, TX
QUALIFICATIONS:
Minimum Qualifications: Clear and valid Texas Driver's License, NON CDL High School Diploma or GED Must be 21 years of age Must pass pre-employment annual State required physical examination Must pass pre-employment drug screening
Must have satisfactory outcome of fingerprinting checking prior to starting employment
Special Knowledge/Skills:
Ability to use maps and Global Positioning Systems (GPS) to follow routes and locate addresses
Ability to read and understand documents including policies and procedures manuals
Ability to receive and give written and verbal instructions
Excellent organizational, communication, and interpersonal skills
Computer literacy and telephone etiquette
Experience:
1-year experience working in a dispatch environment and understanding of School Bus Routing
concepts (preferred)
Major Responsibilities and Duties:
Dispatch
1. Work under direction of the Transportation Supervisor.
2. Communicate effectively with transportation staff, parents, students and school district staff
members.
3. Notify drivers, parents and school personnel of any changes in a student's bus service.
4. Dispatch drivers and vehicles on a daily basis.
5. Monitor and respond to two-way radio communications.
6. Receive, record, and report driver and bus monitor absence calls.
7. Respond to driver requests for assistance and dispatch tow trucks, emergency services, additional
equipment as needed and document.
8. Work with Transportation Supervisor to process requests for extracurricular transportation and
arrange for drivers and appropriate equipment as needed.
9. Maintain computerized records and files related to the Transportation Department.
10. Maintain confidentiality of all records.
11. Keep both manual and computerized records for the purpose of the efficient operation of the
department.
12. Follow district safety protocols and emergency procedures.
13. Perform related duties as assigned.
Supervisory Responsibilities:
None
Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used: Standard office equipment including computer and peripherals; two-way radio;
global positioning system (GPS); school bus; safety equipment including but not limited to flares, reflective
signs, and fire extinguisher
Posture: Prolonged sitting; frequent standing and twisting; occasional kneeling/squatting, bending,
stooping, and pushing/pulling
Motion: Repetitive hand motions; frequent keyboarding and use of mouse; prolonged driving; moderate
walking, climbing stairs, grasping/squeezing, wrist flexion/extension, and reaching
Lifting: Limited light lifting and carrying (less than 15 pounds) on a daily basis
Environment: Frequent exposure to extreme hot and cold temperatures, noise, and vehicle fumes; work
early shift; may work irregular and prolonged hours
Mental Demands: Maintain emotional control under stress
This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all
responsibilities and duties that may be assigned or skills that may be required.
Minimum Daily Rate: $104.00 Pay Grade: Clerical Grade 3
Maximum Daily Rate: $176.00 Minimum Work Days: 179
Shift: 5:30am - 9:30am & 1:30pm -5:30pm (split)
Transportation - Dispatcher
Dispatcher job in Texas
Transportation/Dispatch
Job Title: Transportation Dispatcher Exemption Status/Test: Nonexempt
Reports to: Transportation Supervisor Date Revised: 4/12/24
Dept./School: Transportation
Primary Purpose:
Dispatch drivers and buses. Monitor and respond to two-way radio communications. Answer, record, and route telephone calls. Record absentee calls and assign substitutes.
Qualifications:
Education/Certification:
Clear and valid Texas commercial driver's license with Passenger (P) and School Bus (S) endorsements
Must be 18 years of age
High School Diploma/GED
Must have First Aide, CPR, AED and current driver's certification
Special Knowledge/Skills:
Ability to use maps and Global Positioning Systems (GPS) to follow routes and locate addresses
Ability to read and understand documents including policies and procedures manuals
Ability to receive and give written and verbal instructions
Ability to pass U.S. Department of Transportation alcohol and drug tests and annual physical exam
Excellent organizational, communication, and interpersonal skills
Experience:
Minimum 1 year successful experience as a MISD bus driver.
Major Responsibilities and Duties: Dispatch
Dispatch drivers and vehicles on a daily basis.
Monitor and respond to two-way radio communications.
Receive, record, and report driver and bus monitor absence calls.
Assign substitute drivers and monitors for morning and afternoon shifts as needed.
Respond to driver requests for assistance and dispatch tow trucks, emergency services, and additional equipment as needed.
Process requests for extracurricular transportation and arrange for drivers and appropriate equipment as needed.
Other
Compile, maintain, file all logs, worksheets, files, and reports related to dispatch operations.
Serve as substitute bus driver as needed.
Follow district safety protocols and emergency procedures.
Other duties as assigned by supervisors.
Supervisory Responsibilities:
None
Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used: Standard office equipment including computer and peripherals; two-way radio; global positioning system (GPS); school bus; safety equipment including but not limited to flares, reflective signs, and fire extinguisher
Posture: Prolonged sitting; frequent standing and twisting; occasional kneeling/squatting, bending, stooping, and pushing/pulling
Motion: Repetitive hand motions; frequent keyboarding and use of mouse; prolonged driving; moderate walking, climbing stairs, grasping/squeezing, wrist flexion/extension, and reaching
Lifting: Limited light lifting and carrying (less than 15 pounds) on a daily basis
Environment: Frequent exposure to extreme hot and cold temperatures, noise, and vehicle fumes; work early shift; may work irregular and prolonged hours
Mental Demands: Maintain emotional control under stress
Transportation Dispatcher
Dispatcher job in Ponca City, OK
Dispatcher
Reports to: Director of Transportation
Supervises: N/A
Qualifications: High School Diploma or Equivalent
Job Goal: Provide safe and efficient transportation to allow students to access the district's curriculum and extra curricular programs.
Employment Terms: 10-month contract - 6.25 hours
FLSA Classification: Nonexempt
Evaluation: Annually by Director of Transportation
Physical Demands: This is an overview intended for compliance with the ADA - it is not an exhaustive list of the duties to be performed. Reasonable accommodations may be made to enable individuals to perform the essential functions of a specific position.
Regular Requirements:
Sit for extended periods; twist at the neck and trunk; bend and reach at, below and above shoulder level, repetitive use of fingers and hands to grasp and/or operate equipment; lift/move up to 15 pounds
Occasional Requirements:
Walk, reach with hands and arms overhead, above shoulder and horizontally; lift/move up to 50 pounds
Visual Requirements:
Close, distance, color, peripheral, depth perception, ability to adjust focus
Hearing/Speaking Requirements:
Adequate to exchange information
Customer Contacts:
Internal: Transportation personnel, maintenance staff, and school personnel
External: Students, parents, and the public.
Essential Job Functions - (Majority of duties performed, but not meant to be all inclusive nor prevent other duties from being assigned as necessary):
Use two-way radio communication to provide time-sensitive information to drivers.
Use the telephone to communicate with parents and school personnel.
Assist internal customers for pickup of school vehicles
Precise written communication to maintain log for future reference
Maintain a clean and organized work area
Look up student contact/address information to verify student drop off/pick up information.
Proficient in Microsoft Suite (i.e. Word, Excel)
Coordinate emergency communication between bus drivers and emergency services (Police, fire, ambulance, etc.)
Assist the Transportation Director and office staff in carrying out their regular duties.
Other duties as assigned by the Transportation Director
Dispatch Clerk
Dispatcher job in Baytown, TX
Liaise with Planners, Inventory, Drayage. Create paperwork for drivers, resolve any trouble tickets, dispatch trucks, dispatch containers to get loaded, check drivers in and out of site.
Qualification and Exeprience
At least 1 years' experience in comparable role.
Ideally knowledge of petrochemical industry and processes.
Experience in logistic operations.
Night Dispatcher
Important Personal Sills
Computer literate, MS Office and SAP.
Able to work outside in variable weather conditions including high temperature summer months.
Ability to work independently and have the drive to take the initiative if direct supervision is not available on a constant basis.
Ability to work well under pressure.
Strong verbal, written communication and time management skills.
Ability to prioritize multiple tasks to efficiently manage workload.
Ability to work well in a fast-paced and high-intensity environment.
Proficient with word processing, spreadsheet and presentation software.
Ability to learn new software systems and tasks quickly.
Ability to interact effectively at multiple levels in support of customer relationships.
Must be able to wear all required Personal Protective Equipment (PPE) without restriction and pass any medical examination associated with the use of said PPE.
18 years or older and legally able to work in the U.S.
Pass a drug screen, physical, and background check.
Fluent English.
Job Tasks
Liaise with Transport Planners, Drayage
Register and document all loading operations related data.
Monitor bookings in Lynx.
Put together paperwork after loading.
Monitor and report operational performance Loading Operations.
Report activities to client and higher management.
Log trucks in from inbound or outbound window
Assign containers to loading bays
Other duties as assigned by management
Benefits:
Medical, Dental, and Vision Insurance
401k (4% matching)
Short Term/Long Term Disability
Life Insurance
Vacation Pay
Holiday Pay (starting on first day of employment)
TALKE USA, INC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training
Transportation - Dispatcher
Dispatcher job in Frisco, TX
Reports To Lead Dispatcher Work Year Days 226 Primary Purpose Dispatch communications with school bus drivers and buses. Provide phone support for incoming/outgoing calls regarding buses and campuses, parents, District staff, and the community. Assist the Transportation Department in providing proper coverage of all routes, field trips, midday routes, and auxiliary routes/trips.
Qualifications
Education/Certification:High school diploma or GED required Some college preferred Valid CDL with passenger, air brake, and safety endorsements (preferred)20-hour TEA Safety certification class OR willingness to complete First Aid and CPR certification class OR willingness to complete Special Knowledge/Skills:
Able to pass annual DOT physical/drug testing
Good organizational and interpersonal skills
Strong communication skills
Must be able to work split shift
Must be available to work Saturdays for field trip dispatch
Flexible and open to change
Ability to work together as a team with a spirit of cooperation
Capable of responding in emergency situations Ability to drive or monitor a school bus Ability to pass annual and random DOT (Department of Transportation) physical/drug testing Ability to physically perform a front and back door bus evacuation Ability to physically perform CPR and First Aid techniques on the ground or floor Ability to walk the equivalent of at least one mile daily
Ability to lift 30lbs and maneuver effectively in a school bus
Experience: Minimum of 2 years of experience driving a school bus preferred
Major Responsibilities and Duties
Advise drivers on routes and schedule during route time or field trips.
Activate emergency call procedures.
Assign all substitute drivers and buses.
Keep a daily operation summary for the dispatch area.
Maintain log on all route-related incoming phone and radio calls.
Maintain radio contact in regard to route designations with route buses and relay pertinent information.
Provide drivers and staff directions regarding transportation of students in Frisco ISD.
Keep calm in a busy office environment and in the midst of emergency situations.
Drive or monitor a school bus when necessary.Support field trip operations.
Other Duties as Assigned
Frisco ISD retains the right to adjust the responsibilities and assignments of all positions as needed to meet the needs of the District.
Work Relationships
Frisco ISD is committed to fostering a collaborative work environment that honors and supports the social and emotional well-being of all. Employees are expected to interact in a manner that is becoming of educators and promotes high levels of productivity for the benefit of the students we serve.
Working Conditions
Mental Demands/Physical Demands/Environmental Factors:Maintain emotional control under stress. Continual sitting, reaching, kneeling, squatting and repetitive hand and arm motions. Prolonged use of computer. Intermittent walking the equivalent of at least one mile daily. Work outside and inside. Moderate exposure to extreme temperature (hot) and vehicle fumes. Frequent moderate lifting and carrying (up to 30 pounds). Work with frequent interruptions.
Additional Considerations
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required
Disclosure Statements
The Frisco Independent School District is an equal opportunity employer and does not discriminate against applicants or employees because of race, national origin, gender, age, religion, or disability status of otherwise qualified individuals. FISD does not discriminate on the basis of membership or application for membership in the uniformed services.
Last review/revision date: 1/26/23
911 Public Safety Dispatcher- Basic (HR Title: Communications Officer- Basic)
Dispatcher job in Dallas, TX
Hourly Range: Hourly wage commensurate with experience and certifications. About SMU: SMU's more than 12,000 diverse, high-achieving students come from all 50 states and 90 countries to take advantage of the University's small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.
Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities - from teaching, learning and research to creativity, performance and athletic endeavor.
About Department:
The mission of the SMU Police Department is to maintain a working partnership with all members of the Campus Community to preserve life, maintain human rights, protect property, and promote the educational objectives of Southern Methodist University.
The men and women of the SMU Police Department believe in a shared responsibility with our community to create a secure and inclusive environment that promotes and supports the educational process.
About the Position:
The Public Safety Dispatcher/ 911 Operator- Basic will have a wide range of responsibilities performed both independently and as part of a team. Primary duties include transmitting and receiving communications through the police radio system and managing a multi-line telephone system. The role also involves monitoring campus-wide fire and intrusion alarms and initiating appropriate response actions. Additional responsibilities include collecting and recording payments for fingerprinting services and bond transactions, addressing complaints and inquiries, and preparing detailed reports. The position requires proficient operation of various computer systems, including surveillance cameras, voice recording equipment, records management systems, and nationwide databases.
This is classified as an "On Campus Essential" position.
Essential Functions:
* Receives complaints and inquiries from members of the university community by telephone, email, or in person at the service window. After assessing the information provided, the dispatcher deploys police, fire, or emergency medical services as appropriate using the radio communication system.
* Maintains a computer-based log of all police activities. They document service calls and radio communications from officers in the CAD system and use the system to determine whether an officer has had prior interactions with a specific individual or vehicle. Additional responsibilities include submitting reports and updating reference manual.
* Responsible for managing multiple computer systems, including a CCTV network with more than 2,000 cameras, fire and security alarm monitoring systems, 911 services, and a police blotter.
* Collects and records payments for fingerprints, reports, and notary services.
* Oversees and maintains all equipment within the emergency communication center to guarantee reliability and continuity of emergency response operations. This includes conducting regular inspections and reporting any malfunctions or technical issues to ensure all systems and devices remain fully operational at all times.
* Must be available to work all shifts, including weekends and holidays, as assigned. The SMU Police Department operates 24 hours a day, 365 days a year.
Education and Experience:
A high school diploma or equivalent is required. An associate's degree is preferred.
A minimum of one year of experience in a high-volume customer service environment is required, preferably in a dispatch center and/or security setting.
Knowledge, Skills and Abilities:
The Public Safety Dispatcher/ 911 Operator should possess excellent verbal communication skills, the ability to speak clearly and interact effectively in all circumstances. They must also show sound decision-making capabilities, problem-solving skills, and maintain composure while handling stressful situations.
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.
Ability to obtain TCOLE Telecommunications Operator License within 1 year of employment is required.
Proficiency in utilizing Windows computer operating system and the Microsoft Office Suite (including Word, Excel, and Outlook) is required.
Knowledge of records management systems is preferred.
Preference will be given to candidates familiar with law enforcement terminology and procedures.
Physical and Environmental Demands:
Physical:
* Sit for long periods of time
* Bend
* Reach above shoulders
* Handle objects (dexterity)
* Carry/lift over 25-50 lbs.
* Kneel
* Stand
* Push/Pull
Environmental:
* Exposure to excessive noise
* Around moving machinery
* Exposure to marked changes in temperature/or humidity
* Exposure to dust, fumes, gases, radiation, microwave
* Drives motorized equipment
* Work in confined quarters
Deadline to Apply:
Deadline date
EEO Statement:
SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression.
Benefits:
SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.