Dispatcher
Dispatcher job in Alpharetta, GA
Job Type: Part-To-Full-Time | On-Site
Schedule: We are open 24/7/365, flexible availability is valued. Weekends required after training period.
About the Role
We are seeking a highly motivated and detail-oriented individual to join our time-critical courier team as a Dispatcher. In this hybrid role, you will coordinate driver schedules, manage logistics, and deliver top-notch customer support. This position is based in our office near the Atlanta airport, offering the opportunity to work in a tenured and collaborative environment. This is a rare opportunity to join a very tenured team in the middle of a growth opportunity.
This part-to-full-time position offers competitive pay and comprehensive benefits for full-time employees, including:
401(k) matching
Medical, dental, and vision insurance
Paid time off (PTO)
Adaptable Schedules Available
Key Responsibilities
Receive and process time-critical orders for products and deliveries with accuracy.
Prioritize and dispatch calls based on urgency and business needs.
Monitor driver routes and statuses to optimize schedules and ensure timely service.
Provide drivers with critical information such as order details, traffic conditions, and delivery requirements.
Maintain accurate records of calls, activities, and other relevant data in the system.
Respond to customer inquiries and resolve issues in a professional and efficient manner.
Qualifications
Previous experience dispatching courier drivers is REQUIRED, please lead your inquiry with this information.
Strong multitasking, problem-solving, and organizational skills.
Excellent judgment and ability to think on your feet.
Ability to handle multiple priorities and meet deadlines effectively.
Intimate knowledge of the Atlanta, GA & Southeast Region.
Must pass a background check and drug screening. A clean MVR is required.
Work Environment
This is an on-site role at our office near the Atlanta airport. Candidates must be comfortable working in a fast-paced environment and collaborating closely with team members to achieve operational excellence.
About Us
We are a growing transportation and distribution provider committed to offering customized solutions and exceptional service. Headquartered in Atlanta, GA, we operate service centers across the Southeast. Since the 1980's, our success has been driven by an elite team of logistics and customer service professionals.
Take the next step in your career and join a team dedicated to delivering quality, reliability, and innovation in logistics.
Security Dispatcher
Dispatcher job in Sandy Springs, GA
Title: Security Dispatcher
Industry: Hospital
Shift: Fulltime and Part time/Weekend work available!
Duration: 4-month contract to hire
Pay rate: $23.50
Job description:
Ensure the safety and security of staff, patients, visitors, and property by following established protocols and providing dispatch support.
Must haves
2+ years of security dispatch experience in a high pressure environment
Great communication skills & professionalism
Empathetic personality & ability to de-escalate high pressure situations
Experience with event tracking software systems for documentation (NCIC, Revolver, OmniGo, CAD systems, etc)
Microsoft Office Suite Proficiency
Leadership personality - Ability to take charge
Ability to think critically and proactively
Great customer service
Growth mindset
Dispatch Coordinator After Hours
Dispatcher job in Gainesville, GA
The Dispatch Coordinator for After Hours is an integral part of a dedicated customer team and is tasked with delivering excellent customer service, planning, organizing, and implementing the logistics process for the transport business segment.
This position will be responsible for coordinating and organizing customer deliveries in the most effective and efficient way, while utilizing all available resources and aligning with the company's strategic goals. Additionally, the employee will take a proactive approach in overseeing and managing keep full and market watch locations to achieve the desired efficiency rates and ensure a positive customer experience. This position requires the team member to receive constructive feedback and incorporate it into their daily responsibilities.
Schedule: Friday 11am - 8pm, Saturday/Sunday 8am - 8pm and Monday 11am - 8pm
Responsibilities
Teamwork
Regularly collaborate with team members to support all customer base and product lines.
Coordinate with various departments to ensure high level operational issues are resolved completely and in a timely manner on behalf of customers
Regularly share best practices and learning opportunities with peers across all Customer Experience teams
Support monthly summary of transporter scorecard reports along with tracking metrics
Recommend most efficient means of transportation needs and procedures
Instruct carrier agents and supervisor for ample action and results concerning transportation
Identify client challenges and communicate unique requirements with carriers
Responsible for executing SSOP (Supply Sourcing Optimization Process) or assigned dispatch method and manual dispatch functions
Accountable for handling afterhours calls for the designated departments and effectively resolving any outstanding action items
Daily “Pass Down” of items to be handled by coworkers as required by management
Provide daily shift updates for seamless transition to the day shift, ensuring all pertinent information is communicated effectively as communicated by management
Responsible for customer service and dispatch mailboxes (check and clear each box by the EOD)
Responsible for optimizing loads after SSOP (Supply Sourcing Optimization Process) daily
Responsible for creating manual dispatches
Required to be on all phone and email queues for entire shift
Formally exit all queues upon the completion of their shift.
Ensure to conclude all phone calls and emails with the appropriate wrap-up codes.
Inventory Management
Continuously monitor the tank readings of the assigned customers.
Plan deliveries as indicated by current fuel level and average daily usage
Monitor market direction and adjust delivery time as necessary to manage customer fuel needs with the company's best purchasing opportunities
Document specific customer inventory requests
Logistics Coordination
Schedule, Coordinate, and manage FTL/LTL freight from supplier to customer locations
Build strong relationships with carriers to create a more profitable freight movement
Develop a strong understanding of logistic interactions and processes
Ability and willingness to make decisions efficiently and independently within established guidelines, such as but not limited to determining the best sources and time windows for deliveries
Work with outside carriers to ensure that time windows are met
Review and update deliveries accordingly to ensure carriers maximize efficiency
Responsible for managing and completing all assigned tasks throughout the entire duration of the shift.
Order and Delivery Confirmation
Load Planning and scheduling
Ensure all loads entered are successfully dispatched and confirm receipt and acceptance of every load by the carrier
Delivery tracking and load delivery confirmation
In the event a carrier declines an order or is unable to meet the delivery requirements, obtain secondary option to ensure delivery meets the customer's expectation; escalate to other departments as needed for support and communicate status of efforts throughout to ensure all parties are aware of efforts and plans
Load confirmations are completed daily, no exceptions
Delivery confirmations are completed daily, no exceptions
Sitting for extended periods of time
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components
Position Requirements
Formal Education & Certification
High school diploma or equivalency required
Bachelor's degree preferred
Knowledge & Experience
Two years of prior experience in dispatching or supply chain preferred
Experience in logistics (truckload and less than truckload logistics) preferred
Petroleum experience preferred
Confident skills with Microsoft Office suite (Word, Outlook, Excel, PowerPoint, Access)
Qualifications & Characteristics
Must be able to work FR 11am - 8pm, SAT/SUN 8am - 8pm and MON 11am - 8pm
Must be able to multi-task and make financially impactful decisions in a fast-paced environment
Demonstrated ability to work in a fast paced, constantly changing environment
Ability to handle multiple tasks and move between activities that require immediate response and have the ability to communicate effectively to all stakeholders
Work Environment
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
DISPATCHER-RAIL TRANSPORTATION
Dispatcher job in Atlanta, GA
THIS POSTING IS TO FILL THE CURRENT VACANCY AND TO ESTABLISH AN ELIGIBILITY LIST FOR THE FUTURE VACANCIES THAT MAY OCCUR IN THE NEXT 6 MONTHS
EDUCATION and/or EXPERIENCE
High school diploma or equivalent. Three years experience in transportation operations. Familiarity with route/ driver assignments is desirable. Must possess excellent computer skills in Microsoft applications. Must be able to successfully complete dispatch training.
INTERVIEW SELECTION PROCESS: The selection process may include one or more components to demonstrate applicants' knowledge, skills and abilities in job related areas. These may include exercises such as practical demonstrations, written communications, oral interviews and/or competency assessments.
SUMMARY
Maintains personnel/pay records and assigns runs for rail operators, ensuring a proper number is available to maintain revenue service. Demonstrated dependability through attendance required, checks Operators for fitness for duty.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Ensures that an adequate number of operators are available to fill all scheduled service.
2. Makes daily work assignments to operators in accordance with the labor agreement.
3. Maintains operator daily work record, payroll sheet, and other related documents.
4. Monitors the appearance and physical composure of the operators reporting for duty.
5. Assists the Chief Dispatcher in the day-to-day operations of the Dispatcher's office.
6. Acquires and maintains a working knowledge of the union contract and operating rules and regulations.
7. Must be able to conduct mark-ups for Rail Operations.
8. Must check Operators for fitness for duty
9. Performs other related duties as assigned.
SUPERVISORY RESPONSIBILITIES
Makes work assignments to operators.
SPECIAL REQUIREMENTS:
*Must pass physical examination, including drug and alcohol screen.
*Must successfully pass background investigation by Georgia Crime Information Center.
AMERICANS WITH DISABILITIES ACT
If you are a qualified individual with a disability, you have a right to request that MARTA make reasonable accommodations in order to help you accomplish your work, which must still be performed in all its essential functions.
MARTA is a Drug-Free Workplace. Participation in MARTA's Drug & Alcohol Program is a condition of employment. Failure to adhere to MARTA's Drug & Alcohol Program will result in termination. Every MARTA employee is responsible for reading and observing the requirements of the Drug & Alcohol policy. This position has been identified as SAFETY SENSITIVE.
MARTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Classification: Non-Represented
Grade: 16
Number of Openings:2
Salary: $51,516-$77,274
Auto-ApplyDispatcher
Dispatcher job in Decatur, GA
Campus Safety Dispatchers are responsible for receiving and responding to telephone and radio calls and dispatching staff to routine emergencies. Monitors all alarms and surveillance equipment and assists the public with information as needed. This position pays $18 per hour.
Job Description:
Essential duties and responsibilities
Receive calls and dispatch appropriate personnel to respond. Calls or alarms may originate by telephone call, personal request, radio, or through monitoring activity on the CCTV monitors.
Receive and distribute phone calls, e-mails, and pass-on information to the appropriate parties.
Manage all radio transmissions and ensure the system is functioning properly.
Responsible for all written communication and its accuracy.
Serves as the primary link between the Department of Campus Safety and local emergency response units.
Responsible for overall dispatch office management (i.e. supplies, forms, and operational manuals)
Responsible for preparing and ensuring the daily activity log (Morning Report) is submitted accurately and that the distribution of Incident Reports to selected administrators is completed accurately.
Responsible for monitoring, interacting, reporting, and having a working knowledge of all access control (C-Cure), Alert/Mass Communications (Connect Ed), and CCTV (Indigo Vision) systems.
Serve as a first-responder during campus emergencies, including hurricane responses.
Other duties as assigned.
Primary schedule is Wednesday 12 am-6 am & Thursday, Friday, Saturday 6 pm-6 am. Flexibility to work weekends, overnights, and other shifts as required.
Required knowledge, skills, and abilities
Candidate should maintain high energy with a strong commitment to student success, enthusiasm, and desire to work with students.
Basic knowledge of Microsoft Word, Excel.
Strong intrapersonal communication skills, both verbal and non-verbal.
Ability to be creative and forward-thinking to anticipate the needs of those with whom this role interacts.
Strong ability to manage multiple tasks simultaneously while maintaining a commitment to high-quality and positive results.
Strong leadership ability and demonstrated crisis management skills under stressful situations.
Minimum Qualifications
High school diploma or GED required.
Six months to one-year related experience (preferred).
Must have a valid driver's license, clean driving record, and be permitted to drive in the state of Florida.
Must be willing and able to be certified in CPR/AED.
Accreditation and equal opportunity
Lynn University does not discriminate on the basis of race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, parenting status, veteran status or retirement status in its activities and programs. In accordance with Title IX of the Education Amendments of 1972, Lynn University does not discriminate on the basis of sex. Inquiries concerning the application of the non-discrimination policy may be directed to the Lynn University Compliance Officer/Title IX Coordinator at 3601 N. Military Trail, Boca Raton, FL 33431, ***************************, or ***************; or to the U.S. Department of Education Office for Civil Rights.
Lynn University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate, master's and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call *************** for questions about the accreditation of Lynn University. 2020 Lynn University
Americans with Disabilities Act
Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling ***************.
The Annual Security and Fire Safety Report
In compliance with the Clery Act, the University annually provides a report to each student and current employee, as well as to prospective employees and students, that provides a detailed disclosure of information regarding campus security practices (including Emergency Response Plan, Timely Warnings, Emergency Warnings, Missing Persons, fire safety policies, fire prevention data, and Crime Log policies), as well as crime and fire-related incident statistics for the preceding year. The Annual Security and Fire Safety Report is available online at lynn.edu/securityreport
For your health, Lynn University is smoke- and tobacco-free.
Auto-ApplyFeed Mill Dispatcher
Dispatcher job in Lavonia, GA
Will be responsible for loading feed trucks with appropriate feed type and quantity. Must work in compliance with all company policies, GMP's, FSMA Regulations, Local, State and Federal Policies, laws and regulations. Some responsibilities are: (list not all inclusive)
Obtain daily samples of all feed types per company sampling requirements and policies
Operate automated feed bulk load-out system
Load and weigh feed trucks
Communicate and coordinate schedule and production with appropriate personnel
Routine housekeeping
DISPATCHER
Dispatcher job in Atlanta, GA
Job Summary: The Dispatcher is responsible for scheduling all equipment, personnel and paperwork required to cover jobs that maximize revenue and decrease cost, liability, and risk. Essential Functions:
Support all corporate departments such as Human Resources, Safety & Risk, Fleet Operations, Accounts Payable, Accounts Receivable, Sales, and Executive team. Respond to corporate requests in a timely manner
Maintain an understanding of company policies and procedures. Review company handbook periodically to ensure accurate knowledge
Maintain a safe and healthy work environment by establishing, following, and enforcing standards as well as all government regulations
Create and nurture a positive work environment by treating others with mutual respect and concern.
Maintain an accurate dispatch schedule at all times by constantly coordinating and update the schedule as jobs are submitted and as schedule changes based on urgency and availability.
Evaluate each job and its respective needs by verifying operator's credentials, rigging, and paperwork; verify information collected by sales from customer (insurance, credit card/payment information, or PO number)
Manage company assets and employees in an efficient manner by offering responsible and innovative solutions to common dispatch issues ensuring safety standards and compliance.
Electronically generate job tickets for all labor staff and ensure the tickets are electronically completed by an appropriate employee at the end of each day
May be responsible for other duties such as “grading out” job tickets and preparing them for billing, approving payroll daily, assist in office support operations (i.e. order office supplies, answers phones, and maintain records)
Serve as main point of contact between field personnel and management
Work with the operations manager and branch manager to schedule and prioritize repairs and maintenance as required, including opening and managing work orders.
Required Skills/Abilities:
Strong organizational skills
Excellent customer services skills
Excellent verbal and written communication skills
Ability to be reachable by phone twenty-four hours a day, seven days a week
Proficient in various software and tech-savvy with digital tools and platforms.
Minimum Requirements
Two (2) years logistics experience and one (1) year supervisory experience OR Four (4) years military experience and two (2) years supervisory experience.
High School Diploma or equivalent.
Must be legally authorized to work in the United States.
Must be able to understand, speak, read, and write in English.
Physical Requirements:
Sims Crane & Equipment maintains a firm commitment to providing a safe and healthy work environment for its employees and quality services to its clients. Sims Crane & Equipment is a drug-free workplace. Must be able to pass a post-offer / pre-placement drug screen. Must also submit to a post-offer / pre-employment background report & motor vehicle check.
Work is performed in a standard office environment with prolonged periods of sitting at a desk and working on a computer. Subject to standing, walking, bending, reaching, stooping, and lifting objects up to 25 pounds at times.
Disclaimer: An employee must be able to perform the essential functions of the job, with or without reasonable accommodation.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Sims Crane & Equipment is proud to be an Equal Opportunity Employer/Drug and Alcohol-Free Workplace. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity and age.
Auto-ApplyDispatcher
Dispatcher job in Atlanta, GA
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers.
* Outbound calls to pick-up locations.
* Dispatch sub-haulers for vehicle pick-up and delivery within company timelines.
* Ensure sub-haulers meet company requirements prior to dispatching.
* Outbound calls to sellers.
* Solicit business.
* Utilize cost effective vendors to meet company budget objectives.
* Educate sub-haulers on company policies and procedures.
* Maintain and archive documents.
* Answer phone calls.
* Collect payments on member deliveries.
* Comply with Safety and enforce regulations.
* Print checks.
* Monitor incoming documents on the fax machine.
* Print reports as needed.
* Manage vendor relationships.
* Performs other duties as assigned.
Required Skills & Experience:
* Two years dispatch experience.
* One year customer service skills experience.
* High School Diploma or GED preferred.
* Excellent customer service skills and attitude.
* Excellent Communication Skills --verbal and written.
* Excellent organizational skills.
* Excellent time management skills.
* Typing speed 45 words per minute.
* Basic Ten key proficiency.
* Basic Math skills.
* Computer proficiency (MS Suite experience).
* Ability to operate office equipment.
* Multi- tasking.
* Ability to work in fast paced/diverse environment.
* Strong attention to detail.
* Know geographical area as well as ability to read maps.
* Work with minimal supervision.
* Occasional Overtime as needed.
* Bilingual Skill a plus.
Pay $21.05 - $23.71 per hour
Benefits Summary:
* Medical/Dental/Vision
* 401k plus a company match
* ESPP - Employee Stock Purchase Plan
* EAP - Employee Assistance Program (no cost to you)
* Vacation & Sick pay
* Paid Company Holidays
* Life and AD&D Insurance
* Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
* E-verify Participation
* Right to Work
Auto-ApplyPlumbing Customer Service-Dispatch
Dispatcher job in Cumming, GA
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance
Join Our Growing Team at Septic Blue, Inc! Septic Blue is a leading provider of septic system services, specializing in septic tank pumping, inspections, repairs, and maintenance, has partnered with TeamOne Logistics, a workforce provider, to help maximize our growth potential.
We're expanding and looking for detail-oriented, customer-focused professionals to join our team as Customer Service and Dispatch Representatives in our call center.
This is a full-time, direct-hire opportunity with excellent benefits and room to grow within our company!
Why You'll Love Working With Us
At Septic Blue, Inc., we believe in investing in our people. When you join our team, you'll enjoy:
$17-22/hr based on experience
Opportunities for career growth and internal promotion-we love to promote from within!
Comprehensive benefits package, including medical, dental, and vision coverage available on 1st day of employment!
401(k) plan with company match.
Paid vacation, sick time, and holidays, plus premium pay for worked holidays.
A casual and supportive work environment where your contributions are valued.
What You'll Do
As a Customer Service & Dispatch Representative, you'll play a key role in ensuring our customers receive fast, friendly, and reliable service. Your day-to-day will include:
Answering inbound service requests via phone (primarily), email, or fax in a professional and courteous manner.
Coordinating service calls by preparing routing information and scheduling appointments with our dispatch team.
Following up to confirm appointments are completed by required deadlines.
Adjusting or canceling bookings when needed while maintaining a positive customer experience.
Accessing and updating customer records to ensure accurate and current account information.
What We're Looking For
We're seeking individuals who are reliable, organized, and thrive in a fast-paced environment. The ideal candidate will have:
1+ years of customer service experience, preferably in a call center or dispatch environment in home services, liquid waste, or solid waste.
Basic proficiency in Microsoft Word and Outlook.
Ability to quickly learn new software systems; experience with ServiceTitan is a plus.
Strong organizational and multitasking skills-able to manage multiple priorities efficiently.
Exceptional communication and customer service skills-friendly, courteous, and professional at all times.
About Septic Blue, Inc.
Septic Blue, Inc. is a trusted leader in residential and commercial septic services. Our success is built on our commitment to excellent service, integrity, and teamwork.
Septic Blue and TeamOne Logistics are E.O.E. M/F/D/V
Compensation: $17.00 - $22.00 per hour
Auto-ApplyPlumbing Customer Service-Dispatch
Dispatcher job in Cumming, GA
Job DescriptionBenefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance
Join Our Growing Team at Septic Blue, Inc! Septic Blue is a leading provider of septic system services, specializing in septic tank pumping, inspections, repairs, and maintenance, has partnered with TeamOne Logistics, a workforce provider, to help maximize our growth potential.
Were expanding and looking for detail-oriented, customer-focused professionals to join our team as Customer Service and Dispatch Representatives in our call center.
This is a full-time, direct-hire opportunity with excellent benefits and room to grow within our company!
Why Youll Love Working With Us
At Septic Blue, Inc., we believe in investing in our people. When you join our team, youll enjoy:
$17-22/hr based on experience
Opportunities for career growth and internal promotionwe love to promote from within!
Comprehensive benefits package, including medical, dental, and vision coverage available on 1st day of employment!
401(k) plan with company match.
Paid vacation, sick time, and holidays, plus premium pay for worked holidays.
A casual and supportive work environment where your contributions are valued.
What Youll Do
As a Customer Service & Dispatch Representative, youll play a key role in ensuring our customers receive fast, friendly, and reliable service. Your day-to-day will include:
Answering inbound service requests via phone (primarily), email, or fax in a professional and courteous manner.
Coordinating service calls by preparing routing information and scheduling appointments with our dispatch team.
Following up to confirm appointments are completed by required deadlines.
Adjusting or canceling bookings when needed while maintaining a positive customer experience.
Accessing and updating customer records to ensure accurate and current account information.
What Were Looking For
Were seeking individuals who are reliable, organized, and thrive in a fast-paced environment. The ideal candidate will have:
1+ years of customer service experience, preferably in a call center or dispatch environment in home services, liquid waste, or solid waste.
Basic proficiency in Microsoft Word and Outlook.
Ability to quickly learn new software systems; experience with ServiceTitan is a plus.
Strong organizational and multitasking skillsable to manage multiple priorities efficiently.
Exceptional communication and customer service skillsfriendly, courteous, and professional at all times.
About Septic Blue, Inc.
Septic Blue, Inc. is a trusted leader in residential and commercial septic services. Our success is built on our commitment to excellent service, integrity, and teamwork.
Septic Blue and TeamOne Logistics are E.O.E. M/F/D/V
Dispatcher (Commercial Aircraft Fueling)
Dispatcher job in Atlanta, GA
Requirements
Prior Dispatcher (emergency dispatcher, truck driver dispatcher, etc.) experience of any kind is preferred but not required
Administrative and/or coordinator experience with computer-based programs is preferred but not required
Attention to detail and excellent organizational skills required
Strong communication and teamwork skills required
Logistics, Commercial Aviation, and/or Supply Chain experience preferred but not required
FSM Group is an EOE: M/F/D/V. FSM where Safety, Diversity and Internal Growth matters.
Dispatcher: Tuesday - Friday and Saturday or Sunday
Dispatcher job in Kennesaw, GA
The Service Dispatcher is accountable for planning and dispatching for the technicians in the most efficient, customer focused manner to ensure we exceed our customers' expectations as well as meeting Reliable' s operational and growth goals. Answering emails, from technicians, other departments and within the department in a timely manner. Communicating daily within the team and with the Dispatch manager.
Shifting daily and throughout the day to support all service area field team members (HVAC, Electrical and Plumbing). Scheduling quotes/return visits, adjusting routes, rescheduling customers, monitoring the board for same day and next day availability. Adjusting all booking platforms as needed.
Real time invoicing for field team members. This includes verifying correct coding, making corrections, collecting payments as needed and daily invoicing checks to ensure all calls were invoiced timely and completed for the day.
There are 2 schedules available for this role:
Shift 1 : Tuesday - Friday (12 PM - 9 PM) and Saturday (9AM - 6 PM) OR Shift 2: Tuesday - Friday (9AM - 6PM) and Sunday (9AM - 5PM)
Essential Functions
Plans routes to minimize drive times and ensure best resources are assigned to the right calls
Dispatches work and modify/optimize schedules throughout the day
Liaison for the HVAC technicians/Plumbers/Electricians in the field for the CSRs, admin, and managers on the overall operations of the field team members
Promote and support the HVAC/Plumbing/Electrical growth plans by promoting all HVAC maintenance agreements, generator rentals and RENTAL offerings
Schedule engine updates for both the dashboard availability and dispatches
Create/Edit Invoices as well as analyze and review Invoices for customers/field technicians
Assists field team members on all items needed: accepting jobs, complaints, scheduling of jobs, days requested off, housekeeping and equipment issues, etc.
Provides ongoing support by frequently communicating with internal and external departments, vendors and or contractors
Coordinates transfer of equipment/material/and other supplies from office/warehouse to field operatives/field team members
Works with managers to resolve NPS concerns
Works directly with Independent Contractors who partner with the Company to provide services
Dispatches job/setting routes and sends information via Service Titan
Provides real time assistance for contractors for verification and customer concerns
Manages direct communication with customers
Other duties as assigned
Qualifications
High School Diploma or GED required.
Excellent organization and administrative skills are a must.
MUST have 2-3 years' experience dispatching field personnel within a service-related industry.
Experience with team coordination and/or project management is helpful.
Ability to work in an environment with frequent interruptions.
Geographical knowledge of service area or map reading skills
Ability to multi- task and handle busy, dynamic environments.
Strong computer skills and ability to use Excel and Word products. Service Titan is a huge plus.
Excellent data analysis and analytical skills
Strong customer service skillset
Can do, solution-oriented attitude.
Must be driven to succeed and dependable.
Please note that any offer of employment is conditional upon successful completion of a background check (to include verification of education) , drug screen, and motor vehicle record review (as applicable).
Reliable is proud to be an equal opportunity employer, celebrating diversity and creating an inclusive environment for all employees. We do not discriminate in our employment practices based on race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, pregnancy or related condition, marital status, military or veteran status or any other basis protected by federal, state, or local law.
Auto-ApplyFeed Mill Dispatcher
Dispatcher job in Lavonia, GA
Will be responsible for loading feed trucks with appropriate feed type and quantity. Must work in compliance with all company policies, GMP's, FSMA Regulations, Local, State and Federal Policies, laws and regulations. Some responsibilities are: (list not all inclusive)
Obtain daily samples of all feed types per company sampling requirements and policies
Operate automated feed bulk load-out system
Load and weigh feed trucks
Communicate and coordinate schedule and production with appropriate personnel
Routine housekeeping
Public Safety Dispatcher
Dispatcher job in Atlanta, GA
Be inspired. Be valued. Belong.
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
Comprehensive health benefits that start day 1
Student Loan Repayment Assistance & Reimbursement Programs
Family-focused benefits
Wellness incentives
Ongoing mentorship, development, leadership programs...and more!
Description
We are seeking an Public Safety Dispatcher to help keep our community safe. We support Emory Healthcare's mantra of "We're all in this together." Our goal is to offer Security Services worthy of premier healthcare. As such, we are committed to providing a safe environment for our patients, their families and guests, and our staff and neighbors. We offer value-enriched services such as friendly-approachable officers, valuables storing, access control, Identification badges and parking. Each service has been personally developed for the purpose of exceeding your service expectations.
RESPONSIBILITIES:
The Public Safety Dispatcher displays analytical and organizational skills necessary to receive, evaluate, and dispatch emergency and non-emergency calls for assistance.
Utilizes effective communication through verbal and typing skills to maintain efficient operations and respond to police and security situations.
Exhibits technological competency to utilize complex telecommunications, alarms, and computer systems.
Answer, evaluate, prioritize, and dispatch emergency and non-emergency calls for assistance to Police and Public Safety Officers.
Monitor and process calls from large number of incoming telephone lines, intercom lines, emergency call boxes and alarms.
Monitor complex system of alarms, computerized access control, and CCTV.
Must remain calm and focused during life and death incidents to ensure Police, Security, and Medical response is appropriate and complete.
MINIMUM REQUIREMENTS:
Two (2) years of customer service/telecommunications, military, law enforcement or security experience required.
A high school diploma or equivalent preferred.
Additional training beyond high school preferred.
APCO, IAHSS or related certification desired.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at ***************************. Please note that one week's advance notice is preferred.
Auto-ApplyDispatch Supervisor
Dispatcher job in Winder, GA
Winder, GA 30680
Newsweek's list of Top 100 Most Loved Workplaces for 2024
Salary Range: $____/ Per Hour
Support the strategic leadership and management within Aim Integrated Logistics
Monitor and execute strategies that support service and cost continuous improvements
Manage equipment utilization to ensure even distribution of fleet miles and stops based on available freight tender
Conduct driver interviews for account or elite fleet positions scheduled and assigned by the recruiting staff if Aim Integrated Logistics
Develop weekly schedule for drivers based on forecasted volumes
Communicate staffing needs weekly to Regional Manager for account needs
Full Time
2 + years of industry experience
Excellent communication and organization skills
Understand and abide by all Department of Transportation Guidelines
CDL and or ASE certifications preferred
Benefits for Employee & Family:
Anthem Blue Cross/Blue Shield Medical Coverage
Dental and Vision
401K Company Match
Paid Vacation and Holidays
Company Paid Life Insurance
Short-Term/Long-Term Disability
Room for growth! Aim promotes from within!
Click to apply or contact a recruiter with questions by calling ************ or via email at [email protected].
Aim Transportation Solutions is a Top 30 Logistics Company! We are family-owned and financially strong. Aim Transportation Solutions has been in business for over 40 years and has grown to 1,000+ employees providing service nationwide. For more information about Aim Transportation Solutions, visit ****************
#aimwc
#otherjob
Fleet Dispatch Supervisor
Dispatcher job in Atlanta, GA
As a Mobility Dispatch Supervisor, you are responsible for overseeing the daily operations for our drivers and Mobility Coordinator team for Fleet Mobility Solutions, LLC. You'll have leadership responsibilities such as managing key metrics for driver compliance such as attendance, safety scores, customer service, and adherence to company policies/procedures.
A Day in the Life:
The Dispatch Supervisor is responsible for assisting and leadership of the operation of their assigned Fleet Mobility location
The wage for this position is $20.50/hr + quarterly incentives
What You'll Do:
* Supervise the daily activities of the office (fleet, utilization, depreciation, reservations, schedules, etc).
* Manage all operational aspects of the location, ensuring vehicles are maintained, vehicles are assigned, and drivers are prepared for their shifts. Monitor daily workflows to address issues promptly and ensure smooth operations.
* Monitor, analyze and coach the Mobility Support Specialist and Drivers on key metrics such as attendance, company policies/procedures, safety, customer satisfaction, driver efficiency and vehicle utilization, taking corrective action when necessary.
* Leads end-to-end workforce management, including hiring decisions, coordinating the setup of training and safety courses, and implementing shift schedules to meet operational goals. Continuously evaluates staff performance and identifies development opportunities.
* Coordination with our internal and external maintenance teams to ensure any vehicle issues are addressed appropriately
* Oversee the team responsible for cleaning and preparing the vehicle fleet
* Communicate consistently and frequently with location manager
What We're Looking For:
* Experience in a leadership role, proven ability to coach and lead a team
* Moderate in Excel and Microsoft Office
* Thrives working in a fast paced environment
* Values safety and organization
* Excellent communication skills
* Valid driver's license
* Must pass a background check and MVR
* Must be 20 years of age or older
* Flexibility in scheduling which may include nights weekends and holidays
* Ability to drive process and organizational change
* Ability to demonstrate professionalism, enthusiasm and outstanding communication skills
* Computer literate and detailed oriented
* Ability to motivate teams, multitask, and keep a positive attitude in a fast-paced environment
* Excellent organization, time management, delegation, and prioritization skills
Physical Requirements:
* Able to communicate effectively
* Able to lift and carry up to 50 pounds occasionally.
* Able to sit and stand for extended periods.
What You'll Get:
* Up to 40% off the base rate of any standard Hertz Rental
* Paid Time Off
* Medical, Dental & Vision plan Options
* Retirement programs, including 401(k) employer matching
* Paid Parental Leave & Adoption Assistance
* Employee Assistance Program for employees & family
* Educational Reimbursement & Discounts
* Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
* Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Auto-ApplyPublic Safety Dispatcher
Dispatcher job in Atlanta, GA
Be inspired. Be valued. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
* Comprehensive health benefits that start day 1
* Student Loan Repayment Assistance & Reimbursement Programs
* Family-focused benefits
* Wellness incentives
Ongoing mentorship, development, leadership programs...and more!
Description
We are seeking an Public Safety Dispatcher to help keep our community safe. We support Emory Healthcare's mantra of "We're all in this together." Our goal is to offer Security Services worthy of premier healthcare. As such, we are committed to providing a safe environment for our patients, their families and guests, and our staff and neighbors. We offer value-enriched services such as friendly-approachable officers, valuables storing, access control, Identification badges and parking. Each service has been personally developed for the purpose of exceeding your service expectations.
RESPONSIBILITIES:
* The Public Safety Dispatcher displays analytical and organizational skills necessary to receive, evaluate, and dispatch emergency and non-emergency calls for assistance.
* Utilizes effective communication through verbal and typing skills to maintain efficient operations and respond to police and security situations.
* Exhibits technological competency to utilize complex telecommunications, alarms, and computer systems.
* Answer, evaluate, prioritize, and dispatch emergency and non-emergency calls for assistance to Police and Public Safety Officers.
* Monitor and process calls from large number of incoming telephone lines, intercom lines, emergency call boxes and alarms.
* Monitor complex system of alarms, computerized access control, and CCTV.
* Must remain calm and focused during life and death incidents to ensure Police, Security, and Medical response is appropriate and complete.
MINIMUM REQUIREMENTS:
* Two (2) years of customer service/telecommunications, military, law enforcement or security experience required.
* A high school diploma or equivalent preferred.
* Additional training beyond high school preferred.
* APCO, IAHSS or related certification desired.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at ***************************. Please note that one week's advance notice is preferred.
Auto-Apply911 Comms Dispatcher Pool
Dispatcher job in Atlanta, GA
Grady Health System offers many career paths for experienced professionals. Whether you have many years of experience or are in the early stages on your career, you can find a rewarding career at Grady! Coordinate with the Communications Supervisor on a daily basis to ensure all assignments are completed. Demonstrate complete knowledge of the communication center operations to include receiving, processing, and dispatching requests for emergency medical service within the Grady EMS. Ensure all on-line vehicles and equipment are in an acceptable state of readiness at all times. Will be held accountable for exemplifying excellent service behavior and timely responsiveness to co-workers, patients, clients, physicians, and vendors.
QUALIFICATIONS
* High school diploma/GED required
* One (1) year experience in a high performance EMS 911 Communications Call Center.
or
Less than one (1) year in a high performance EMS 911 Communications Call Center with Emergency Medical Dispatcher (EMD) Certification.
* Prior use of computer aided dispatch programs preferred. Experience with Tri-Tech, VisiCad system desired.
* Emergency Telecommunicator Certification (ETC) and/or International Academy of Emergency Dispatcher (IAED) Certification preferred.
* BLS Certification required within 30 days of hire.
EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities.
Dispatcher - Paratransit Services
Dispatcher job in Atlanta, GA
Job Description
Dispatcher
As Dispatchers, our team members play a pivotal role in delivering impeccable customer service to our clients and passengers. Responsible for scheduling and dispatching operators and drivers, dispatchers ensure the efficient operation of vehicles dedicated to passenger transport. Meticulously managing records, logs, and schedules of incoming calls, they monitor and control actions taken during each interaction. Dispatchers are dedicated to maintaining accurate and detailed information on all calls, culminating in the preparation of comprehensive reports that capture and analyze activities occurring throughout their shifts. This critical role is essential to the smooth functioning of our transportation services and the satisfaction of our clientele.
Company Background
Vectour Group (Vectour) is a leading transportation management and facilities support services company. With history dating back over 40 years, Vectour's roots are in the transportation industry. Vectour is a provider of exceptional transportation, staffing, facility support, and outreach engagement services with a mission to be a trusted service provider.
We hire individuals who make safety and customer service their top priorities. The Eligibility Administrative Assistant will work with a fantastic team within a well-respected organization in the metro Atlanta area that prides themselves on helping members of the community.
Primary Duties and Responsibilities
Transportation Service Assignment:
Assign transportation services efficiently and maintain accurate check-out logs.
Operator Assignment and Coordination:
Assign stand-by or extra-board operators during operator absences, increased service volumes, or to minimize service disruptions due to traffic, vehicle malfunctions, operator issues, or emergency situations.
Attendance and Vehicle Assignment Management:
Maintain attendance logs for operators and relevant staff.
Assign vehicles, considering preventive maintenance schedules and capacity needs.
Communication with Operators:
Maintain two-way communication with operators, providing information on customers, cancellations, and directional assistance as needed.
Monitoring and Adjustments:
Monitor operators and trip status, adjusting and reassigning as necessary to ensure on-time performance.
Real-Time Operations and Documentation:
Maintain scheduling and performance data during real-time operations.
Document daily events related to service accurately and appropriately.
Effective Communication:
Communicate effectively with operations staff regarding scheduling or passenger issues.
Professionalism:
Maintain a professional demeanor and appearance at all times.
Multi-Tasking in Fast-Paced Environment:
Handle multiple tasks accurately and effectively in a fast-paced environment.
Employee Direction:
Effectively direct employees in the performance of their duties.
Other Duties:
Perform other duties as assigned to ensure the efficient operation of the department.
Qualifications & Skills
Education, Licensing, and Certifications:
High school diploma or equivalent (G.E.D.).
Experience:
Minimum age of 21 years.
At least one (1) year of dispatch operations experience within the transportation industry.
Skills and Knowledge:
Excellent communication skills with the ability to adapt to changing situations and actively listen to feedback.
Customer service-oriented mentality with keen attention to detail.
Demonstrated poise, tact, diplomacy, good judgment, and discretion.
Proficiency in both verbal and written communication.
Detail-oriented, well-organized, with effective time management skills.
Proven customer service and interpersonal skills.
General knowledge of Windows-based computer operating systems and Microsoft Office.
Ability to work collaboratively as a member of a team.
Professional interaction with internal and external customers on all levels, and the ability to work effectively with diverse groups.
Adaptability and flexibility in a fast-paced environment.
Competence in using a multi-line phone system and managing multiple tasks concurrently.
Other Requirements:
Limited travel requirement outside of the immediate area (
These qualifications encompass a blend of dispatch operations experience, communication prowess, customer service orientation, technical proficiency, and adaptability in a dynamic work environment.
Testing and Background Check:
Must be willing to submit to drug testing and undergo a background check.
Job Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.
Benefits
Vectour is proud to offer:
Competitive Pay
Advancement Opportunities
Medical, Dental, Vision, Disability and Life Insurance
401K With Employer Match
7 Paid Holidays
Paid Sick Leave
Paid Vacation
Great Coworkers!
Salary
$17.77 per hour
Paid biweekly.
Proposed Hours + Travel
On-site; Full-Time
MARTA Mobility - 1040 Brady Avenue, Atlanta, GA 30318
Disclaimer
The duties and responsibilities listed above are subject to change and may not reflect all tasks required. You can expect that as Vectour continues to grow and evolve, certain tasks may be re-distributed to concentrate skills. Any change in duties and responsibilities will be discussed with you in advance.
Vectour Group is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all. We aspire to have a culture where all people thrive and grow forward. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Powered by JazzHR
aYPk7bVppk
Logistics / Dispatch Supervisor
Dispatcher job in Norcross, GA
ABOUT US
| Family-Owned Construction Supply Company
At our company, collaboration is key. We are a multi-generational family-run business serving construction sites across the Greater Atlanta region to achieve optimal performance. Do you thrive in a dynamic environment? Do you value a team-oriented culture that prioritizes exceptional service to our clientele? Are you adept at handling customer needs? Then, we might have an opportunity for you!
THE BASICS
| Primary Skills, Knowledge, and Abilities for Logistics Supervisor
We are seeking individuals with robust experience to join us as a Logistics Supervisor. As the Logistics Supervisor, you'll tackle a range of challenges, with a primary focus on maintaining top-notch customer service for both internal and external stakeholders. The ideal candidate is a natural leader, highly organized, and a proven problem-solver.
BASIC DUTIES
Coordinate all customer deliveries, ensuring adherence to company policies and promised timelines.
Facilitate outbound shipments via common carriers.
Optimize efficiency and profitability by effectively planning routes and manpower.
Oversee consistent pre- and post-trip inspections and ensure compliance with DOT regulations.
Manage logistics personnel to ensure timely, accurate, and safe shipping and delivery operations.
Collaborate with Middle and Upper Management on policy, planning, and strategic decisions.
BASIC SKILLS, KNOWLEDGE, and ABILITIES
Excellent customer service and communication skills.
Self-motivation and adaptability to changing priorities.
Proficiency in various mobile and computer applications.
Critical thinking, time management, people management, judgment, decision-making, social awareness, coaching, and teaching abilities are essential.
What You Gain
Employment with a family-run business that values work-life balance.
Competitive compensation based on merit.
Generous vacation allowance for personal rejuvenation.
Access to comprehensive health, dental, vision, accident, cancer, and critical illness insurance.
Life insurance coverage for peace of mind.
Referral incentives for contributing to team growth.
Professional development through comprehensive training.
Opportunities to collaborate with caring business owners and decision-makers.
ANTI-DISCRIMINATION POLICY
Our company is committed to providing equal employment opportunities and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information, or any other protected characteristic under applicable law.
Our job descriptions outline the essential functions and qualifications for roles within our company. Management retains the right to assign, reassign, or modify duties and responsibilities as needed.