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  • Emergency Response Officer (Firefighter)

    Securitas 3.9company rating

    Dispatcher job in Princeton, IN

    ERO Emergency Response Officer or Emergency Response Team Member TMMI Benefits Include: Weekly Pay Health- Anthem Blue Cross Blue Shield Dental- Aetna Vision- VSP Accrued PTO Time 401K Long Term, Short Term Disability Free Life Insurance Policy of $10K Free Uniforms Growth Opportunity Firefighter 1&2, Hazmat Awareness and Operations Required, Must also be EMR certified (or EMT certified) Securitas is the most locally focused security company in the United States, with over 640 local branch managers and approximately 86,000 security officers who provide unmatched security solutions to meet the specific needs of thousands of businesses. Securitas USA's core business is security services. Our main service offering categories are specialized guarding, mobile guarding, remote guarding, and corporate risk management. These openings will fill up quickly. Please submit your resume and application today! Job Description Responds to emergency scenes including, but is not limited to, fire, medical, bomb threats, flooding, sprinkler system discharge, elevator emergencies, hazardous materials, inclement weather, and numerous other types of incidents. Arrives on scene, performs scene size up, and relays information to central dispatch center and on-duty supervisor of current situation and any immediate needs. Performs rescue procedures to include, but is not limited to, vehicle extrication, machinery extrication, and high angle and low angle rescue. Performs fire suppression efforts utilizing fire apparatus, hydrants, hose stations, and portable and wheeled fire extinguishers. Responds to hazardous material emergencies and provides spill containment efforts for both small and large releases. Responds to medical emergencies, initiates patient assessment and/or stabilization, prepares and transports patients to onsite medical clinic. Relays patient care information to medical personnel to include, but is not limited to, patient information, medical history, vitals, and treatments. Administers treatment of injuries and illnesses following established medical protocols and procedures at the emergency scene or in specialized response vehicle. Performs triage duties during mass casualty incidents. Provide standard security duties to include, but is not limited to, unlocking doors, escorts to visitors, guests, and team members, patrol buildings and parking lots, and report back to central dispatch center and on-duty supervisor any irregularities. Prepares logs and reports as required. Other job related duties as assigned. Requirements N.F.P.A. Firefighter 1 and 2 required Hazardous Materials Awareness and Operations Level certifications National Registry or State of Indiana Emergency Medical Technician (EMT) or Emergency Medical Responder (EMR) certification Out of state certifications must be transferable to Indiana and must be completed within 90 days of hire Must be able to meet and continue to meet any applicable state, county, and local certification requirements for Emergency Medical Technician (EMT) or Emergency Medical Responder (EMR) level certification. With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. Occasional reaching with hands and arms, stooping, kneeling, crouching, and crawling. Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. Additional physical requirements may include frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. EOE/M/F/Vet/Disabilities Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team. Benefits include: Retirement plan Employer-provided medical and dental coverage Company-paid life insurance Voluntary life and disability insurance Employee assistance plan Securitas Saves discount program Paid holidays Paid time away from work Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
    $27k-37k yearly est. Auto-Apply 1d ago
  • Republic Airways Services - Shuttle Bus Dispatcher

    Republic Airways 4.7company rating

    Dispatcher job in Indianapolis, IN

    **Job Category:** RAS Shuttle Dispatchers **Republic Airways is recruiting a Dispatcher who is positive, dependable, and focused on maintaining the safety of our guests and associates as they hold the responsibility of fulfilling campus transportation needs** , including the 105,000 square foot trainer center, corporate headquarters, adjacent hotels, and parking garage at our Corporate Headquarters in Carmel, Indiana. The Shuttle Bus Dispatcher duties include scheduling drivers, assigning routes, ensuring proper coverage to meet business requirements, assisting with record maintenance, accident reporting and giving drivers direction. _A Commercial Driver's License (CDL) is not required for this role_ **Responsibilities** At Republic Airways, you will be responsible for coordinating our Shuttle Buses on campus, providing transportation to and from off-site parking and between campus and off campus sites. This includes and is not limited to: + Scheduling drivers and maintaining proper coverage. + Communicate information and instructions to drivers (i.e., schedules, route changes, road conditions, accidents, emergencies, etc.) advising on a variety of situations that may impact scheduled transportation services. + You and the Supervisor of drivers will collaborate while the Operations manager is away or anytime the Operations manager deems it necessary for you to stand-in for them. + Coordinate with the Supervisor of drivers & Dispatchers to ensure that there around the clock coverage of phone calls, all emails and text messages to ensure the seamless operation of this department. + Maintain driver work tickets and ensure they are available to driver with plenty of advance notice. + Receives and maintains all driver paperwork and files appropriately (fuel receipts, paper logs if needed, vehicle inspection reports). + Monitors service for timeliness and consistency. + Assist Shuttle Bus Operations Manager as well as dispatch supervisor and driver supervisor with driver training, recruitment, and engagement. + Follow all company, DOT, OSHA, Drug & Alcohol policies other guidelines as required + Greeting all Team Members with appropriate greeting ("Good Morning", "Good Afternoon, "Good Evening"). + Establishes and maintains clear communications with drivers and management team to ensure a consistent, superior level of customer service. + Performs other duties as assigned or Delegated by the Operations manager and both Supervisors. **Basic Qualifications:** + Minimum of a High School Diploma or GED equivalent + Must be at least 21 years of age due to licensed driving requirements + Ability to communicate both verbal and written information to guests and drivers + Proven record of following state and federal motor vehicle regulations + Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated. + Must have knowledge of working knowledge of DOT rules and regulations. All Republic Drug and Alcohol Policies. + Must be flexible, during seasonal peak schedule changes and weekend work may occur + Experience in the use of computers and associated software (Microsoft Office Suite). Teams, and outlook **Preferred Experience & Certifications** + 2 years' dispatch experience with a passenger transportation company + Be in good standing with Republic Airways **Why Work Here** + Travel Privileges across 2 major airlines- Delta and United as well as ZED + The most competitive benefit package across the industry- including medical, vision, dental, life, long-term and short-term disability, and AD&D + Immediate 401K Vesting & Company Match at 3% + Ample professional development opportunities and career growth opportunities that can help land a job with our mainline partners **Who We Are** Founded in 1974 and based in Indianapolis, Indiana, Republic Airways is one of the largest regional airlines in the U.S. Republic operates a nearly 1,000 daily flights to 100 cities in 40 U.S. states, Canada, the Caribbean and Central America under our major airline partner brands of American Eagle, Delta Connection and United Express. We are more than a premier airline. We are family. Each of our 6,000+ professionals - whether they work at our corporate headquarters, on the ground at one of our 11 bases or in the air with our passengers - are responsible for our Company's success We work to encourage, support and invest in our Associates both professionally and personally. We live and breathe our Vision, Mission, Culture Statement and Guiding Principles - those words are put into action every day at Republic. **EQUAL OPPORTUNITY EMPLOYER, DISABILITY, AND VETERAN ACCOMODATIONS** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **Equal Opportunity Employer, Disability and Veteran Accommodations** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Founded in 1974 and headquartered in Indianapolis, Indiana, Republic Airways is one of the largest regional airlines in North America. Republic operates a fleet of 200+ Embraer 170/175 aircraft and offers scheduled passenger service with 900 daily flights to 80+ cities in the U.S. and Canada. Republic continues to lead the way in innovation and operational excellence for 50 years. The unrivaled work being done by our over 6,000 Associates sets us apart from the competition. We are in an era of growth and untapped potential across the aviation industry. It's an exciting time to be part of our Company, from corporate positions to the flight deck. No matter your role, your opportunities are elevated at Republic Airways. Republic Airways fosters a culture of trust, respect, care and fun. We believe our people and the passion they bring to their work is what distinguishes us. We work to encourage, support and invest in our Associates both professionally and personally. We live and breathe our Vision, Mission, Culture Statement and Guiding Principles - those words are put into action each and every day at Republic.
    $25k-31k yearly est. 10d ago
  • Communications Dispatcher - Full Time

    City of New Albany 3.7company rating

    Dispatcher job in New Albany, IN

    Job Description The New Albany City Police Department is seeking Communications Dispatchers to respond to emergency and non-emergency calls for assistance and information. Dispatchers provide communication support services for the New Albany City Police and related emergency services for the City. This position is responsible for the day-to-day operations specific to a communications center, providing the citizens of the City of New Albany with prompt and professional service regarding any and all emergency and non-emergency calls that are received within the Center. SPECIFIC DUTIES AND RESPONSIBILITIES: "*" denotes an essential function of the job A. *Performs all key tasks and duties of a dispatcher. B. *Answer all calls promptly and professionally and maintain a calm demeanor at all times. C. *Maintain calm in radio transmissions during hectic and/or dangerous situation and make every attempt to calm angered, distraught and/or frightened callers. D. *Immediately dispatch the appropriate party to respond to the caller; Fire, police and/or EMS. E. *Provide general information to the public and refer calls to appropriate agencies. F. *Maintain an accurate log of incoming calls service request and action taken. G. *Test and inspect all equipment as required and immediately report any problems to management. H. *Follow all applicable safety rules and regulations at all times. I. *Monitor radios and/or security cameras. J. Send all Media inquiries to the Chief of Police to handle. K. Assist with training new personnel. L. Performs other duties as assigned. STANDARDS OF PERFORMANCE: A. Demonstrate informative and professional assistance when working with vendors, co-workers, and the public. B. Act independently and originate new procedures and new approaches to problems. C. Display excellent verbal and written communication skills. D. Maintain initiative to preserve the flow of work. E. Ensure commitment and follow through to deadlines. F. Sustain interpersonal relationships which encourage openness, candor and trust, both internally and with the general public. G. Complete projects and/or reports in accurate and timely manner. H. Maintain City information in a confidential manner. I. Work as a team member. J. Display professional appearance, warm demeanor and positive attitude. K. Be a motivated self-starter. L. Be accurate, efficient and organized at all times. MENTAL AND PHYSICAL REQUIREMENTS: A. Understand, respond to, and apply complex concepts, information and instructions including policies, procedures, laws and/or regulations. B. Engage in frequent interpersonal interactions that are stressful and sensitive in nature and do so with tact and diplomacy. C. Work extremely well under pressure and highly stressful situations and remain calm and in control at all times. D. Manage multiple tasks simultaneously. E. Stand, walk, reach with hands and arms, climb, balance, stoop, kneel, crouch or crawl occasionally. F. Sit for extended periods of time. G. Think and apply good and reasonable judgment, discretion and initiative in accomplishing all functions. H. Work effectively despite sleep pattern disruptions as a result of rotational and irregular shift work and overtime. I. Lift and/or move up to 10 pounds occasionally. J. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. K. Ability to hear, understand and respond verbal information in person, by phone and by radio, including with difficult to understand callers. L. Must speak clearly and concisely in English. M. Hear, understand and respond using radio transmitters and receivers, radio consoles, telephone and radio headsets, multi-line telephone systems and complex communications equipment. N. Ability to see, read, and understand written information and instructions in all forms, including handwritten, hard copy or electronic communication formats. O. Ability to see and use all related communications equipment including radio transmitters and receivers, radio consoles, telephone and radio headsets, multiline telephone systems, computer consoles and data communications terminals. WORKING ENVIRONMENT AND CONDITIONS: A. This position requires working in the internal environment around dispatcher and/or police equipment. B. This position requires a flexible work schedule; night and/or weekends may be required. EDUCATION, EXPERIENCE AND TRAINING: A. Minimum of high school diploma required; some college preferred. B. At least three years of progressively responsible communications dispatching experience, preferred. C. Knowledge of CAD and E911 equipment required. D. Previous customer services experience, preferred. E. Ability to handle a high volume of incoming calls while maintaining proper phone etiquette and a high level of professionalism at all times. F. Willingness to take on additional tasks as assigned. EQUIPMENT AND TOOLS: This position requires use of computers, keyboards, office equipment and similar specialized technical and electronic equipment commonly found in communication centers.
    $35k-45k yearly est. 13d ago
  • Public Safety Dispatcher - Augustana College

    Augustana College 4.2company rating

    Dispatcher job in Rock Island, IL

    Job Title: Public Safety Dispatcher Status: Non-Exempt,12 month, 32 hours per week (.75FTE) Wage Grade: 720 Reports To: Chief of Police Overview: Provide dispatch services and additional support to College community. This position is part of a team that provides 24 hours per day, 7 days per week, 365 days per year coverage. This is a part time (75%) 12-month position, rotating 2nd shift (3pm - 11pm) and 3rd shift (11p-7am) with rotating weekend/holiday responsibilities. This position works 4 days each week. Job Duties: * Answers calls received at the switchboard. Based on information provided by the caller, route calls to the appropriate party and/or dispatch security officers to respond. * Monitors fire alarms, responding according to College policy and protocol. Monitors camera feeds and reacts to situations as necessary. * Calls in facilities service personnel and other Augustana employees for emergency purposes or as instructed. * Answers emergency calls and notifies appropriate internal and external parties as specified by College policy and protocol. * Sends electronic notifications via E2 Campus system to alert campus community of safety concerns. * Issues visitor and temporary parking passes. Check in contractors. * Performs additional administrative support duties as requested. * Other duties as assigned Requirements: Education: High School Diploma or GED required. Experience & Skills: * Excellent verbal and written communication skills and the ability to use Microsoft Office products to create written documents. * Strong proficiency utilizing desktop PC's (Personal Computers) * Ability to remain calm during emergency and stressful situations * Ability to make decision with limited supervision and extreme time constraints. * Ability to work with a diverse group of colleagues, students, and campus visitors. * Ability to work efficiently with frequent interruptions. Travel: None Physical Requirements: Must be able to lift 25 pounds on a frequent basis Also required is the ability to see, listen, hear, speak, read, bend, stoop, and use a computer and telephone to accomplish work outcomes. Additional Requirements: This position requires a valid driver's license. Successful candidates must complete a criminal background check. Additional Information: Pay and Benefits: This part time position is budgeted to pay $15.45 an hour. We offer a competitive benefits package designed to support the needs of employees. Full-time employees are eligible for a comprehensive range of benefits including: * Medical, dental, vision insurance * Flexible spending accounts or health savings accounts * Life insurance, disability insurance, and supplemental insurance programs * Retirement plan with a generous company contribution * Excellent paid time off/holiday benefits * Tuition benefits for employees and their family members * Access to company facilities (gym, pool, health center, etc.) You can learn more about our benefit programs at our Benefits Website. EEO Statement: Augustana is an Equal Opportunity Employer. It is Augustana College's policy to provide equal opportunity to all qualified employees and applicants without regard to race, color, religion, gender, age, national origin, disability and any other category protected by federal, state or local law. Note: This job description is subject to change and is not designed to be a comprehensive listing of activities, duties or responsibilities that are required by the employee. Application Instructions: Application Instructions: Interested applicants should submit a cover letter, resume, and names of 3 references. Review of applications will begin immediately. Applicants must be legally authorized to work in the United States; this position is not eligible for visa sponsorship.
    $15.5 hourly 6d ago
  • Emergency Response Officer (Firefighter)

    Securitas Inc.

    Dispatcher job in Princeton, IN

    ERO Emergency Response Officer or Emergency Response Team Member TMMI Benefits Include: Weekly Pay Health- Anthem Blue Cross Blue Shield Dental- Aetna Vision- VSP Accrued PTO Time 401K Long Term, Short Term Disability Free Life Insurance Policy of $10K Free Uniforms Growth Opportunity Firefighter 1&2, Hazmat Awareness and Operations Required, Must also be EMR certified (or EMT certified) Securitas is the most locally focused security company in the United States, with over 640 local branch managers and approximately 86,000 security officers who provide unmatched security solutions to meet the specific needs of thousands of businesses. Securitas USA's core business is security services. Our main service offering categories are specialized guarding, mobile guarding, remote guarding, and corporate risk management. These openings will fill up quickly. Please submit your resume and application today! Job Description * Responds to emergency scenes including, but is not limited to, fire, medical, bomb threats, flooding, sprinkler system discharge, elevator emergencies, hazardous materials, inclement weather, and numerous other types of incidents. * Arrives on scene, performs scene size up, and relays information to central dispatch center and on-duty supervisor of current situation and any immediate needs. * Performs rescue procedures to include, but is not limited to, vehicle extrication, machinery extrication, and high angle and low angle rescue. * Performs fire suppression efforts utilizing fire apparatus, hydrants, hose stations, and portable and wheeled fire extinguishers. * Responds to hazardous material emergencies and provides spill containment efforts for both small and large releases. * Responds to medical emergencies, initiates patient assessment and/or stabilization, prepares and transports patients to onsite medical clinic. * Relays patient care information to medical personnel to include, but is not limited to, patient information, medical history, vitals, and treatments. * Administers treatment of injuries and illnesses following established medical protocols and procedures at the emergency scene or in specialized response vehicle. * Performs triage duties during mass casualty incidents. * Provide standard security duties to include, but is not limited to, unlocking doors, escorts to visitors, guests, and team members, patrol buildings and parking lots, and report back to central dispatch center and on-duty supervisor any irregularities. * Prepares logs and reports as required. * Other job related duties as assigned. Requirements * N.F.P.A. Firefighter 1 and 2 required * Hazardous Materials Awareness and Operations Level certifications * National Registry or State of Indiana Emergency Medical Technician (EMT) or Emergency Medical Responder (EMR) certification * Out of state certifications must be transferable to Indiana and must be completed within 90 days of hire * Must be able to meet and continue to meet any applicable state, county, and local certification requirements for Emergency Medical Technician (EMT) or Emergency Medical Responder (EMR) level certification. * With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. Occasional reaching with hands and arms, stooping, kneeling, crouching, and crawling. Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. Additional physical requirements may include frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. EOE/M/F/Vet/Disabilities
    $27k-40k yearly est. 49d ago
  • 911 Dispatcher/Telecommunicator

    Boone County Fiscal Court 4.2company rating

    Dispatcher job in Florence, KY

    Job DescriptionDescription: Responsible for the proficient operation of the communication and dispatch functions of the shift. Duties include those of the call taker as well as all radio positions. This employee reports directly to the assigned Shift Communications Supervisor of PSCC. Major Essential Duties Answers 911 and 7 digit non-emergency phone lines in a timely and courteous fashion Enters information received into the Computer Aided Dispatch system in a timely, accurate, and complete fashion Handles radio communications Dispatches appropriate personnel via radio, or other approved method, any and all calls and requests in a timely, accurate and courteous fashion Responsible to complete requests for information and contacts as requested by public safety agencies operating in the field, including but not limited to phone calls, and other information systems including LINK, NCIC, , E-Warrant System, and paging system Provides accounting for activities of all public safety personnel and equipment as reported to PSCC via radio and telephone by entry into the CAD system Responsible for carrying out all policies, general orders and directives for the Communications Section. Handles all communications assigned to their respective position and assists other telecommunicators as part of the team. Maintains situational awareness within the Center via passing of voice and written data to and from other operators within the Center. Must be able to multi-task while listening to both traffic on the station and dialog within the room. Operate LINK, NCIC, AVIS, DLIC, NLETS, Criminal History III and other computer system inquiries as requested by Law Enforcement member agencies as regulated by applicable Federal, State, and local rules, regulations, statues, ordinances, policies and operating procedures. Assists in development of all Standard Operating Procedures for dispatch. Trained and complies with all Federal, State, and PSCC rules, regulations, standard operating procedures, general orders, and directives for the Communication Section. Enters and process warrants and protections orders. Other duties as assigned. Supervisory Responsibilities In the absence of Shift Supervisor may be appointed as Acting Shift Supervisor to perform and carry out their duties. Relationships Operators work in close relationship with Shift Supervisors keeping them apprised of daily operations. This position is closely monitored and supervised. Requirements: Qualifications Education and/or Experience Graduate of standard high school, or equivalent supplemented with some experience in computers and customer service. Any combination of experience and training which provides the desired knowledge, skills and abilities required. Language Skills Ability to communicate effectively in English both orally and in writing Ability to create shift reports Ability to assist in the development of all standard operating procedures in dispatch Mathematical Skills Able to multiply, divide, add and subtract Demonstrate the ability to read maps Reasoning Skills Ability to solve practical problems Ability to be patient and objective Problem solving and resolution Certificates, Licenses, Registrations The ability to obtain State Telecommunicator Certification(TIPS) Criminal Justice Information System Certification(CJIS) Appropriate National Incident Management Certifications (NIMS) Emergency Medical Dispatch (EMD) Other Knowledge and/or Skills Have knowledge of the operation of a copy machine, computer, fax machine and other related office equipment. Ability to keep accurate records Strong file organization skills Ability to work under close supervision Physical Demands While performing job duties, the employee could reasonably be expected to sit, stand or walk and hear, reach with hands and arms, use hands to type, handle paper and file. Must be able to lift or move up to 20 pounds Vision requirements include close, distance, color and peripheral vision, depth perception and the ability to adjust focus Must be able to pass an audiogram test for hearing Must be able to file, bend and stoop at file cabinets and lift ledgers as needed Work Environment The work environment is considered a standard office environment. It has a noise level that is Low to Moderate. Comments An employee in this job must display the following: Positive and Professional Attitude Be a team-player Must be able to take instruction Must be dependable Adherence to the applicable provisions of the Department Rules and Regulations, the Boone County Administrative Code, the Kentucky Revised Statutes, and any other procedures, rules, regulations, and polices set forth by appropriate authorities Must have personal integrity and remain free of felony convictions Commitment to serve the county's best interests Ability to work all shifts Must maintain confidentiality Must be 18 years or older Must be bondable
    $27k-33k yearly est. 26d ago
  • Service Dispatcher

    Master Solutions, Inc. 3.9company rating

    Dispatcher job in Naperville, IL

    Job DescriptionDo you love helping customers, juggling busy schedules, and keeping a team on track? Thrive in a fast-paced environment with clear communication and strong organization? If you enjoy making a difference every day, we'd love to talk. Master Solutions, a growing Managed IT Services Provider in Naperville, IL, is hiring a Service Dispatcher. You'll be the communication hub between clients and technicians, triaging requests, scheduling resources, and keeping support running smoothly. No technical expertise needed, so if you're organized, customer-focused, and enjoy keeping operations moving, let's connect! To the qualified Service Dispatcher, we offer: Competitive Compensation - $42,000 - $55,000 based on experience Sign-On Bonus - Join our team and get rewarded from the start Paid Overtime - Earn extra for the hard work you put in Generous Paid Time Off - Start with 10 days of PTO per year plus holidays Comprehensive Health Benefits - Medical, dental, and vision insurance 401(k) with Company Match - Invest in your future Primary Duties of the Service Dispatcher: Service Coordination & Scheduling Prioritize and schedule service tickets for technicians. Monitor the service board and follow up to keep tickets moving. Balance workflow to match technician availability with client needs. Client Communication Act as the first point of contact for service requests. Gather key details, triage issues, and route tickets appropriately. Documentation & Process Support Keep ticket notes, client details, and schedules accurate and current. Maintain dispatch systems/workflows and recommend process improvements. Operational Support Track SLAs and response times to support service metrics. Help prepare daily schedules, reports, and follow-up lists. Professional Expectations for the Service Dispatcher: Alignment with Company Values Excellent Communication & Customer Service Problem-Solving & Proactive Thinking Time Management & Organization Team Collaboration Willingness to Learn & Taking Initiative. Master Solutions, Inc. has been in business for 30 years, serving small and medium-sized businesses in the Chicago area in multiple industries and is excited about what's on the horizon. We are located in Naperville, Illinois. Join our dynamic team, gain valuable hands-on experience, and receive expert training from seasoned professionals. As a key player on the front lines, you'll work directly with clients, providing the technology solutions they need to achieve their business goals. Powered by JazzHR QHRqTC09kb
    $42k-55k yearly 11d ago
  • Transportation Dispatcher

    TCI Transportation 3.6company rating

    Dispatcher job in Indianapolis, IN

    Job Description Join the TCI Team as a Dispatcher - $24/Hour | AM Shift: 5am start time Are you an experienced dispatcher ready to take your career to the next level with a company that values safety, service, and professional growth? TCI Logistics is seeking a dependable and driven Dispatcher to support and manage our day-to-day transportation operations. This is your opportunity to work with a team that keeps logistics running smoothly-and safely. ???? Position Overview As a Dispatcher at TCI, you'll play a critical role in coordinating transportation services across our operations. You'll work closely with drivers, dispatchers, mechanics, and other departments to ensure trips are covered, schedules are met, and compliance is maintained-all while delivering exceptional customer service. ???? Key Responsibilities Coordinate daily operations including dispatching and adjusting driver assignments as needed. Ensure safety is always the #1 priority. Monitor and audit Hours of Service (HOS) for compliance. Work with recruiting and training teams to support new driver onboarding and orientations. Support equipment logistics, maintenance scheduling, and terminal safety activities. Oversee customer service standards, meeting and exceeding performance goals. Maintain clear communication with internal teams and external partners. Organize and lead driver meetings and contribute to a culture of safety and accountability. ????️ Skills & Qualifications Excellent communication and interpersonal skills. Strong attention to detail and ability to multitask. Familiarity with DOT compliance and HOS regulations. Ability to lead by example and work as part of a collaborative team. High level of ethics and confidentiality. Experience in dispatch or logistics is strongly preferred. ⏰ Shift Details AM Shift: 5am start time Schedule: Sunday-Wednesday Sunday-Tuesday: 5:00am-5:00pm Wednesday: 5:00am-11:00pm ???? Compensation Hourly Rate: $24/hour
    $24 hourly 3d ago
  • Patient Transport Dispatcher-Casual Days

    Northwestern Memorial Healthcare 4.3company rating

    Dispatcher job in Lake Forest, IL

    At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description Hours: This position is PRN, hours are 'as needed' The Patient Transport Dispatcher reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: Monitors and assigns patient transport according to request through the use of Epic. Sets priorities of patients transported according to predetermined departmental policy. Informs ancillary area/nursing units of any delay in service. Verifies information on request for accuracy prior to distribution to patient transporter. Schedules breaks and lunch for patient transporters according to patient volumes. Immediately reports to Manager any problems with patient transporters or undue delays in transporting patients. Upon request, coordinates area function in absence of Resource Coordinator. Other duties as assigned. Qualifications Required: High School diploma or acceptable equivalent. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
    $32k-41k yearly est. 8d ago
  • Transportation Dispatcher

    Ztrip Ky

    Dispatcher job in Louisville, KY

    Job DescriptionTransportation Dispatcher - Keep zTrip Running Smoothly zTrip is North America's largest taxi provider, operating more than 6,000 vehicles across 38 cities. Our mission is to deliver safe, reliable, and efficient transportation that connects people and supports communities. We're seeking a Transportation Dispatcher to join our operations team in Kansas City. In this vital hybrid role, you'll combine dispatch coordination with exceptional customer support-assigning trips, assisting passengers, and ensuring clear, timely communication that keeps our fleet and our riders moving. Shift: Tuesday - Saturday What You'll Do as a Transportation Dispatcher: Assign drivers to trips based on availability, proximity, and customer needs Monitor daily fleet operations to maintain on-time performance and service quality Provide real-time instructions, route updates, and operational guidance to drivers Respond to customer calls with professionalism, empathy, and accuracy Troubleshoot delays, service issues, or route disruptions and recommend solutions Maintain accurate logs of dispatch activity, trip details, and vehicle deployment Collaborate with operations, customer service, and safety teams to improve efficiency Promote a safety-first culture by following company standards and procedures What You Bring as a Transportation Dispatcher: Experience in dispatching, customer service, fleet coordination, or transportation operations (preferred) Excellent communication skills for supporting both drivers and customers Strong multitasking, organizational, and problem-solving abilities Ability to remain calm and confident in fast-paced or high-pressure situations Familiarity with dispatch systems or GPS-routing software (a plus) Valid driver's license required What We Offer as a Transportation Dispatcher: Competitive hourly pay Health, Dental, Vision, and Life Insurance Paid Time Off (PTO) and Holiday Pay 401(k) with Company Match Opportunities for advancement within a nationwide, fast-growing organization A supportive, team-oriented work environment Why Join zTrip? Become part of North America's largest transportation network Play an essential behind-the-scenes role that keeps cities moving Join a team dedicated to safety, efficiency, and community impact Build a stable, rewarding career in modern urban mobility Ready to Take the Wheel Behind the Scenes? Apply today to become a Transportation Dispatcher with zTrip-and help keep our operations running smoothly, efficiently, and safely every day.
    $29k-38k yearly est. 3d ago
  • Transportation Dispatcher - Hiring Now

    Ztrip World Wide

    Dispatcher job in Louisville, KY

    Transportation Dispatcher - Keep zTrip Running Smoothly zTrip is North America's largest taxi provider, operating more than 6,000 vehicles across 38 cities. Our mission is to deliver safe, reliable, and efficient transportation that connects people and supports communities. We're seeking a Transportation Dispatcher to join our operations team in Kansas City. In this vital hybrid role, you'll combine dispatch coordination with exceptional customer support-assigning trips, assisting passengers, and ensuring clear, timely communication that keeps our fleet and our riders moving. Shift: Tuesday - Saturday What You'll Do as a Transportation Dispatcher: Assign drivers to trips based on availability, proximity, and customer needs Monitor daily fleet operations to maintain on-time performance and service quality Provide real-time instructions, route updates, and operational guidance to drivers Respond to customer calls with professionalism, empathy, and accuracy Troubleshoot delays, service issues, or route disruptions and recommend solutions Maintain accurate logs of dispatch activity, trip details, and vehicle deployment Collaborate with operations, customer service, and safety teams to improve efficiency Promote a safety-first culture by following company standards and procedures What You Bring as a Transportation Dispatcher: Experience in dispatching, customer service, fleet coordination, or transportation operations (preferred) Excellent communication skills for supporting both drivers and customers Strong multitasking, organizational, and problem-solving abilities Ability to remain calm and confident in fast-paced or high-pressure situations Familiarity with dispatch systems or GPS-routing software (a plus) Valid driver's license required What We Offer as a Transportation Dispatcher: Competitive hourly pay Health, Dental, Vision, and Life Insurance Paid Time Off (PTO) and Holiday Pay 401(k) with Company Match Opportunities for advancement within a nationwide, fast-growing organization A supportive, team-oriented work environment Why Join zTrip? Become part of North America's largest transportation network Play an essential behind-the-scenes role that keeps cities moving Join a team dedicated to safety, efficiency, and community impact Build a stable, rewarding career in modern urban mobility Ready to Take the Wheel Behind the Scenes? Apply today to become as a Transportation Dispatcher with zTrip-and help keep our operations running smoothly, efficiently, and safely every day.
    $29k-38k yearly est. 2d ago
  • Transportation Dispatcher

    Community Unit School District No 3.7company rating

    Dispatcher job in Illinois

    Oswego Community Unit School District 308 is currently seeking exceptional candidates for the position of Dispatcher in the Transportation Department. Under the direction of the Director of Transportation and/or their designee, the Transportation Dispatcher is responsible for planning, scheduling, and dispatching bus routes and drivers for the safe transportation of students. The role includes managing communication between drivers, school officials, and parents, as well as responding to emergencies and ensuring compliance with district policies and regulations. BENEFITS: Full-time Associates enjoy a robust selection of healthcare benefits including employer paid Life and AD&D insurance, Long Term Disability, Employee Assistance Program (EAP), as well as three medical plans to choose from including PPO and HMO plans. What's more, CUSD provides a 100% claim reimbursement program for out of pocket expenses (excluding ER services), when an employee is enrolled in our PPO plan and uses our RUSH Healthcare reimbursement program. For more information regarding the specific duties and responsibilities, please review the attached . Attachment(s): Job Description - Transportation Dispatcher.pdf
    $30k-39k yearly est. 36d ago
  • Transportation Dispatcher

    Elkhart Community School District 4.0company rating

    Dispatcher job in Indiana

    Miscellaneous/Transportation Dispatcher Schedule: 8.0 hours per day; 261 days per year. Qualification: Required : High School diploma or equivalent. Public relations and communications skills, Commercial Driver's License, Knowledge of Commercial Driver's License testing requirements, at least 5 years of experience operating a school bus, and knowledge of laws pertaining to transportation of students. Regular and timely attendance. Documents to be uploaded with this application: Resume Salary: $22.98 - $26.36 per hour Attachment(s): Transportation Dispatcher 8.16.21.doc
    $23-26.4 hourly 6d ago
  • Public Safety Dispatcher

    City of Bloomington, Il 4.3company rating

    Dispatcher job in Bloomington, IL

    This critical role serves as the vital communications link between the public needing help and emergency services response. As first responders, public safety dispatchers (PSD) are typically the first point of contact when a person reaches out for help. This requires a candidate to be able to work independently in a high-stress environment while receiving and evaluating incoming emergency and administrative requests for emergency services, including but not limited to law enforcement, fire, and emergency medical services (EMS); triaging those requests for service; providing guidance and assistance to the public in life-safety situations; and coordinating appropriate responses to high-risk, high-stress operations, with the objective of keeping all participants safe. This list may not include all tasks and/or knowledge which may be expected of the employee, nor does it cover all specific duties which may be required. Other duties may be assigned. Using training and policies to screen requests for emergency services; answering them professionally, recognizing if a call is received from telephone, text, video, or an automated data feed. Using appropriate technology to communicate with callers. Using knowledge of law enforcement, fire, and EMS protocols to prioritize and sequence calls promptly in limited time with limited or no supervision. Demonstrating clear and effective communications with active listening, call control, judgment, respect, and empathy with callers that range from calm to panicked. Providing pre-arrival and post-dispatch instructions to those that are requiring assistance during high-stress situations, such as cardiopulmonary resuscitation (CPR), childbirth, hemorrhaging, active-shooter, and entrapments. Managing challenging callers using appropriate handling of distressed, autistic, hearing-impaired, elderly, angry, and foreign-language-speaking callers. Providing direct counseling to suicidal persons, domestic violence victims, and children. Ascertaining incident information by obtaining and verifying caller information and location, determining the nature of the incident, and all available data including but not limited to automated data, social media information, text message, images or video, and providing information to emergency services either verbally and/or digitally. Using TDD and relay services to comply with standards for handling calls from hearing-impaired callers. Utilizing language interpretation services and coordinating with mental health resources for appropriate contacts with callers who have mental health or language barriers to receiving help. Using text-to-911 to communicate effectively with callers. Interpreting caller location by using geographic knowledge, tools, and location tracking capabilities when available. Interpreting automatic number and automatic location data provided by the emergency communications phone system and verifying data using mapping software for accuracy and reliability. Maintaining communications during life-threatening emergencies, providing safety/lifesaving instructions, and maintaining control of the conversation until field units arrive on scene. Using available vehicular, bystander, and/or law enforcement information for the purpose of protecting the public at the scene as well as on-scene responders by identifying the need for advanced life support resources or specialized fire extraction equipment. Utilizing training and reference resources when determining the nature and priority of emergency incidents that have live-streaming videos, graphic images, and text. Using training and operational protocols to take appropriate action such as: relaying critical information, dispatching/initiating emergency response services, or referring callers to other agencies. Documenting incident details quickly and accurately to establish incident urgency, categorizing the incident type and obtaining the proper help for the caller. Demonstrating clear and effective communications and active listening with public safety responders using appropriate terminology, codes, and signals. Relaying initial information for dispatch accurately, reviewing the call for service details, and assuming incident command until first responders arrive. Conducting health and safety status checks of responders and using other available technology to ensure on-scene responders' safety. Documenting thoroughly and accurately all incident activities while maintaining awareness of scene activities. Operating emergency, administrative, and backup telephone and radio communications systems effectively. Facilitating the transferring of calls to the appropriate resources and performing conference calls with entities, such as but not limited to poison control centers or helicopter dispatch. Interpreting and understanding local and regional geography to quickly and accurately identify the location of the emergency to improve response times of field responders. Operating a sophisticated workstation comprised of multiple computer systems, computer-aided dispatch (CAD) software and geographical information systems (GIS), state and federal clearinghouses, call handling including teletypewriter (TTY) and text-to-911 sessions, as well as communications systems such as radio dispatch consoles and recording systems. Operating multiple systems and conversations simultaneously without mistake. Notifying key personnel of critical incidents, using judgment to determine the need to contact other law enforcement and public safety agencies for additional information and resources as needed, or relaying information regarding incidents and situational awareness. Activating mass community warning and notification software programs to inform the public of impending critical information related to such things as severe weather impacts, potential injury or life-safety events. Managing chain of custody for records and documentation used in court proceedings and legal discovery. Maintaining a calm demeanor under chaotic and stressful circumstances, multiple conversations, and frequently noisy environments. Completing training, certifications, and competencies as needed by actively seeking training, completing the training and certifications required for assigned PST positions, and completing continuing education and career development as necessary. Following established agency policies and procedures, being aware of liability to the agency, and adhering to federal disclosure and privacy laws. Using debriefing tools, stress management techniques. and critical incident response models to deal with mental or emotional strain or tension resulting from adverse or very demanding circumstances. * By the end of the probationary period, thorough knowledge of the policies, procedures, processes, laws, ordinances, and regulations affecting public safety call-taking and the ability to apply them appropriately. * Able to use logic, critical thinking, and reasoning to reach conclusions and solve problems. * Ability to prioritize multiple events based on available resources-critical thinking. * Adhere to policy and procedure requirements that are stringent, rigorous, and unwavering, including confidentiality of information and trustworthiness while dealing with sensitive information. * Communicate clearly, concisely, and effectively; relay details accurately; listen actively; think and act quickly. * Compile and analyze operational data and prepare and maintain accurate records. * Effectively interact with people of different social, economic, and ethnic backgrounds. * Establish and maintain cooperative and professional working relationships with co-workers, supervisors, representatives from other departments, and other emergency services agencies. * Follow instructions, spell correctly, and write clearly. * Handle multiple tasks simultaneously, under pressure, and in emergency and stressful situations. * Learn quickly and retain public safety and technology training material. * Maintain regular, reliable, and punctual attendance. * Obtain information from hostile, confusing, and emotional callers. * Provide effective customer service and deal tactfully and courteously with a demanding public. * Able to handle complaints and difficult situations, remaining calm under pressure. * Remember names, numbers, and locations accurately. * Read and interpret geographical spatial data and maps quickly and accurately. * Resilient and resourceful while coordinating high-risk, high-stress operations, with the objective of keeping all participants safe. Required Education/Experience: A high school diploma or GED. Preferred Certificates or Licenses: Must be able to obtain and maintain the following licenses and certifications within a given time frame: Illinois Department of Public Health, Emergency Medical Dispatcher Illinois State Police, Full Access Certification, Law Enforcement Agencies Data System (LEADS) American Heart Association, CPR Certification International Academy of Emergency Dispatch Certifications: Emergency Telecommunicator Course (ETC) Emergency Medical Dispatch (EMD) Emergency Fire Dispatch (EFD) Emergency Police Dispatch (EPD) Physical Requirements/Working Conditions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. * Work is performed in an emergency communications center. The work level can fluctuate from minimal to fast-paced and high volume. The employee deals with crisis situations that require them to quickly make major decisions involving people, resources, and property with frequently limited direction. * The PSD may be asked to work scheduled shifts at any time of the day and on weekends and holidays. Must be able to cope in a safe manner with stressful situations, emotional callers, responders, and unprofessional contacts. Under unusual circumstances, the PSD may be required to perform duties at or near the scene of any emergency. * This position is designated as essential and must report to work during times when other facilities maybe closed. This position is subject to call back and hold over to maintain minimum staffing 24/7. This position is a 24/7 operation where specialized skills and shift availability are important to the Department. You will need to be available to work any of the 3 shifts, weekends and holidays.
    $35k-45k yearly est. 9d ago
  • Customer Service Dispatcher at Ray's Demolition

    Farnsworth Metal Recycling

    Dispatcher job in Plainfield, IN

    Job Description **Job Title: Customer Service Dispatcher** Ray's Demolition is looking for a dedicated and organized Customer Service/Dispatcher to join our transportation team. The ideal candidate will act as a liaison between our customers, managers and drivers, ensuring prompt and efficient service delivery. This role is integral in maintaining high levels of customer satisfaction and optimizing our operations. **Key Responsibilities:** - Coordinate and dispatch drivers to customer locations based on urgency, location, and availability. - Receive and prioritize customer service requests via phone, email, or web-based applications. - Maintain clear and effective communication with customers, providing updates and expected arrival times. - Monitor and track the progress and completion of assigned service tasks. - Collaborate with the team to allocate resources effectively and address any issues that arise. - Document all interactions and service dispatches accurately within the company's dispatch software system. - Support the service team by managing scheduling changes and updating records as necessary. **Qualifications:** - Previous experience in a dispatch or customer service role is preferred. - Good communication and interpersonal skills. - Strong organizational skills, with the ability to multi-task in a fast-paced environment. - Proficiency in using web based dispatch software and other relevant computer applications. - Problem-solving aptitude and the ability to work under pressure. **Benefits:** - Competitive salary. - Comprehensive health, dental, and vision insurance plans, 401k. - Opportunities for professional development and career growth. **How to Apply:** Interested candidates are invited to submit their resume and cover letter highlighting their relevant experience and skills. We look forward to welcoming a diligent and customer-focused dispatcher to our team!
    $28k-37k yearly est. 9d ago
  • Lead Scheduler / Energy Services Dispatcher (Part-time)

    Smartwork Energy Partners

    Dispatcher job in Lombard, IL

    SmartWork Energy and our independent brokers are innovating the way businesses use and conserve energy. Not just an energy sales company, we are a TECHNOLOGY company with an Inspired Vision: to empower businesses of all sizes and consumers with efficient connectivity and supply solutions, educating them on information they will need to reduce monthly costs and minimize their carbon footprint. If you are highly organized, great with customer service, have professional phone and in-person communication skills - we may have a position for you to earn part-time income on an opportunity that is start-up in spirit and can only get better. Join us and the fast-growing Internet of Things (IoT) marketplace- a billion-dollar business opportunity that will immediately impact your earnings potential and our planet in positive ways! Job Description Review leads from various on-line marketing apps/sources for specific Smartwork jobs and tasks. Reach out professionally and politely in negotiating work to be completed, costs and scheduling logistics with firm organization around calendar management in GSuite / Gmail environment. Send written confirmation for each set appointment and post-job surveys. Identify needs and generate new consulting meetings for our sales team whenever opportunities arise for Energy surveys for office building locations. Qualifications High School or GED equivalent, and 1 or more years customer-facing work experience required. A polished blend of Marketing and sales, with dispatch or scheduling logistical background a plus. Familiar as user for services apps like Thumbtack, AngiesList, HomeAdvisor, Takl, or similar. Able to manage Google/gmail calendar from multiple identies on laptop or smartphone. No phone provided, need to be proficient on managing activity through mobile apps and field or make calls on your own phone. Additional Information The right Lead Scheduler earns these Benefits: Training- Ongoing education and 2-week "in-job" Training with regular follow-up educational opportunities. Free webinars and independent professional development. Materials - Presentation Materials and selling collateral are provided in hard copy and digitally. Pay - The SmartWork Energy Lead Scheduler position pays for performance - with compounding residual monthly commissions and offers unlimited earning potential. Top performers earn promotions rapidly. Medical - As this role is defined as part-time, our Smart Work energy Alliance affiliates are not offering health, dental, vision or life insurance benefits in 2018. SmartWork Energy Partners is an Equal-Opportunity employer
    $32k-41k yearly est. 22h ago
  • Service Dispatcher (Customer Service)

    Raynor Door Company

    Dispatcher job in Winnetka, IL

    Job DescriptionDescription: Raynor Garage Door Company is a third-generation, family-owned business proudly serving the Northfield, IL area since 1948. We specialize in the installation and service of garage doors, openers, gate operators, and access control systems for residential and commercial clients. We are currently seeking a high-energy, detail-oriented team player to join our office staff as a Service Advisor/Dispatch coordinator. In this role, you'll be the first point of contact for customers, helping them schedule appointments, resolve issues, and stay informed throughout the service process. Key Responsibilities Provide excellent customer service by phone and email Accurately understand customer needs and offer appropriate solutions Schedule service appointments and coordinate technician assignments based on skill set and availability Dispatch technicians to job sites and monitor work progress Communicate job status updates to customers in a timely and professional manner Maintain and update customer records and service history Review active jobs to ensure quality, timeliness, and customer satisfaction Explain warranty policies and service coverage to customers Recommend additional services or current promotions when applicable Keep your work area organized and maintain a professional appearance Requirements: Job Requirements: Strong customer service skills (phone and/or in-person experience) Excellent communication and multitasking abilities High school diploma or GED Proficient with Microsoft Word, Excel, and Outlook Strong attention to detail and organizational skills Ability to work in a structured environment and collaborate with a diverse team Must be results-oriented and able to manage multiple tasks efficiently Valid driver's license Must pass a pre-employment drug screening Preferred: Prior experience in a service or dispatching role Experience with Microsoft Dynamics (Great Plains) or ACT! CRM Benefits available to Customer Service Adviser include: 401(k) Plan Paid Time Off Program Company Closes in Observance of Major Holidays Available Medical & Dental Insurance Company-Supplied Work Clothes
    $32k-41k yearly est. 3d ago
  • Central Dispatch - Calltaker

    City of Owensboro (Ky 3.4company rating

    Dispatcher job in Owensboro, KY

    THIS IS AN INTERMITTENT (PART TIME) POSITION IN CENTRAL DISPATCH AT THE POLICE DEPARTMENT. The deadline to apply is Noon on December 26th with mandatory testing to be held on January 6th. Those that apply will receive a test notice and process information via email. Operates communication equipment to receive calls for assistance, and dispatches personnel and equipment to emergency scenes. Provides public safety communication support to citizens and public safety primarily for the following Departments: Owensboro Police, Daviess County Sheriff, Owensboro Fire and Daviess County Fire. In order to ensure productive, safe, efficient, and customer oriented administration of generally accepted public communication practices under the direction of designated management in accordance with applicable policies, procedures, and laws. Assist the Public Safety Communication - Central Dispatch Unit as needed with duties assigned in accordance with training. * High School Diploma or G.E.D. * Valid Driver's License
    $29k-36k yearly est. 8d ago
  • Public Safety Dispatcher

    Parkview Health 4.4company rating

    Dispatcher job in Fort Wayne, IN

    Summary Responsible for system-wide rapid response to all critical code activations, safety alerts, incoming emergency 1-911 responses, non-emergency calls for dispatch and services utilizing multiple technologies. Supports all computer aided dispatch for coordination of internal response and external to appropriate agencies in response to emergency situations. Responsible to monitor and process critical alarms for fire, ChemPak, gas, temperature, infant protection, panics, intrusion, and access control. Coordinates and maintains emergency dispatch protocol to ensure safe and secure environments of care to include monitoring camera systems, mass communication programs, and overhead paging while operating a multi-line phone and alerting system. Gathers information and determines appropriate level of priority of the call for service and enters data into the CAD (computer aided dispatch) system. Monitors and operates radio console with radio equipment to dispatch and coordinate the responses of Public Safety and non-emergency services. Coordinates response to all behavior health alerts/responses at both hospital and clinical care sites to ensure safe environment of care for all patients, visitors, and staff. Is responsible for maintaining constant contact with all officers to ensure safety and the documentation of law enforcement activity. Requests and manages criminal history information from law enforcement agency partners, ensuring the confidentiality of this information and its appropriate dissemination of information outside the scope of FBI requirements. Communicates clearly and effectively under all conditions regarding customers# needs in a concise and professional manner. Manages multiple tasks at once with detailed attention to urgency, standard procedures, and local and national laws and statutes. Education High School Diploma or GED is required. AA/AS degree in a related field is preferred. # Licensure/Certification Must be current or eligible to certify as an IDACS/NCIC Operator within 3 months of hire. This includes fingerprinting and criminal background check with no felony convictions. Must obtain certification within 6 months of hire and recertify every 2 years. # Must be current or eligible to certify as a CJIS user. This includes fingerprinting and criminal background check with no felony convictions. Must obtain certification within 3 months of hire and recertify every 2 years. # Must be current or eligible to certify as an Incite user. Must obtain certification within 3 months of hire. # Must be current or eligible to certify in National Incident Management IS-100, IS-200 and IS-800 through FEMA within 6 months of hire. Must obtain certification within 9 months of hire. # Valid Driver#s License preferred. Addendums are required for 0153 Nurse Leader, 0249 Registry RN, 0252 Registered Nurse, 0235 Advanced Registered Nurse, and 0236 Expert Registered Nurse. To view addendums, go to the job description page on Parkview#s intranet. Experience Preferred 3 years of dispatch experience or 1 year of experience in a high call volume call center position. Additional experience with police, fire, or EMS dispatch is highly desirable. Preferred experience with State, Federal and/or Tribal Laws and local ordinances. Other Qualifications Geographical knowledge of the Parkview service area is preferred. # Language skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Reasoning Ability: Ability to think quickly and apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to use logic and reasoning to reach conclusions and resolutions to problems. Ability to work under stressful situations. Hearing: The candidate shall have normal hearing acuity. A baseline audiometric test will be obtained at the time of the successful candidate#s post offer physical and yearly thereafter. Vision: the candidate shall possess normal color vision and visual functions, including near vision. Each eye must be free of any abnormal condition or disease, which might adversely affect performance of duty and there must be visual acuity in each eye corrected to no less than 20/30. Vision and hearing are required to perform essential job functions.
    $26k-30k yearly est. 41d ago
  • EMERGENCY COMMUNICATIONS TELECOMMUNICATOR

    City of Peoria, Il 4.3company rating

    Dispatcher job in Peoria, IL

    Job Posting Code : 2025027-1 Type : INTERNAL & EXTERNAL Grade : AFSCME219 Group : CITY COPME Job Family : LAW ENFORCEMENT SECURITY Job Class : EMERG COMM TELECOMMUNICATOR Posting Start : 08/08/2025 Posting End : 12/31/9999 MINIMUM HOURLY RATE: $24.05
    $24.1 hourly 60d+ ago

Learn more about dispatcher jobs

How much does a dispatcher earn in Jasper, IN?

The average dispatcher in Jasper, IN earns between $25,000 and $43,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in Jasper, IN

$33,000
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