Dispatcher jobs in Lake Charles, LA - 502 jobs

Clerical/Dispatcher Transportation Transportation Dispatcher CLASSIFICATION: Nonexempt REPORTS TO: Director of Transportation PAY GRADE: PSS 3 Choose # of days worked DATE REVISED: 6/10/2019 PRIMARY PURPOSE: Assist with the daily operation of the transportation office and provide clerical services to the Director of Transportation. Provide initial contact with public concerning inquiries, general information, or problems directing individuals to the proper authority for further handling. Dispatch all drivers for morning, mid-day, and afternoon bus routes. Assist and dispatch all extracurricular trips, and maintain accurate dispatch records. QUALIFICATIONS: Education/Certification: High School Diploma or GED Special Knowledge/Skills: Effective communication and interpersonal skills Knowledge of correct English usage, grammar, spelling, and punctuation Ability to receive and give verbal instructions effectively Good telephone and 2-way radio communication skills Strong organizational skills Knowledge of general office procedures Proficient computer and file management skills Basic math skills Ability to use computer and software to develop spreadsheets, databases, and do word processing Knowledge of dispatching procedures Knowledge and ability for routing and scheduling buses Ability to complete required bus driver safety training Knowledge of student discipline behavior Ability to manage student behavior Demonstrated ability to enter and exit rear emergency door of bus Knowledge of dispatching procedures Experience: One to five years of office support work experience, preferably in public education and/or a transportation or fleet management company Experience or knowledge of dispatching, preferred MAJOR RESPONSIBILITIES AND DUTIES: Receive visitors; screen and assist visitors and callers as appropriate, and transfer calls or visitors to the appropriate personnel. Answer incoming calls and handle questions and requests that fall within level of authority. Take messages and route them to appropriate staff. Maintain log on all telephone calls received and two-way radio transmissions when necessary. Assist patrons when calling in for route information. Maintain effective rapport with general public and handle any problems or concerns in a prompt and courteous manner. Maintain confidentiality at all times. Maintain appropriate student records as needed. Compile pertinent data to prepare various required state and local reports. Prepare correspondence, memorandums, forms, requisitions, and reports for transportation office. Maintain a schedule of appointments and make arrangements for conferences and interviews. Maintain accurate dispatch records regarding routes, buses, and drivers. Remain informed of accident response procedures, e.g., dispatch police, ambulance, drug testing agency, notify appropriate personnel and school(s); cover any remaining portion of the route. Remain informed of current Department/District policies, operating procedures, and guidelines. Assist supervisors and office staff with filing and other clerical duties when necessary. Stay up-to-date professionally through the selection of quality staff development opportunities for personal growth. Research district policy, precedent, and current practices prior to taking action. Participate as an effective team member who contributes to district, department, and content goals. Demonstrate integrity and ethics. Display proficient levels of technology applications. Utilize time wisely for effective management of job responsibilities. Maintain punctuality in daily work times, appointments, and meetings. Meet task completion deadlines established by supervisor. Maintain friendly customer-service-driven interactions with all stakeholders, students, teachers, administrators, and co-workers. Work cooperatively with co-workers and supervisors to ensure that the goals of the school/department are met. Maintain a positive and professional tone in all communication (i.e. email, written, and verbal) Perform other duties and accept other responsibilities as assigned. Input student information in computer. Assist trip coordinator with processing extracurricular trip tickets for payroll and reports. EQUIPMENT USED: Computer, printer, copier, two-way radio, fax machine and calculator WORKING CONDITIONS: Mental Demands Effective verbal communication Maintain emotional control under stress Work with frequent interruptions Ability to multitask and deal with patrons communicating concerns Physical Demands Prolonged sitting Moderate walking, standing, stooping, bending, and lifting Reaching above shoulder, use of fingers, and repetitive hand motions Prolonged use of computer and phones Environmental Demands Work around high noise levels and vehicle exhaust/fuel fumes The above statements describe the general purpose and responsibilities assigned to the job and are not an exhaustive list of all responsibilities, duties, and skills that may be required. This is not an employment agreement or contract. The administration has the exclusive right to alter this job description at any time without notice. The Beaumont Independent School District does not discriminate on the basis of age, color, disability, national origin, race, religion, or sex in the educational programs or activities that it operates and is an equal opportunity employer.

We're looking for a highly organized, people-focused Dispatch Coordinator to be the driving force behind smooth, efficient field operations. In this fast-paced role, you'll coordinate and schedule field technicians for installations, repairs, and maintenance-making sure every customer interaction runs on time and with care. You'll also be a key problem-solver, assisting with Tier 1 account and provisioning issues and keeping customers informed every step of the way. As a Dispatch Coordinator, you'll sit at the center of the action-balancing schedules, supporting technicians in the field, and delivering outstanding customer experiences. If you thrive in a dynamic environment, love multitasking, and take pride in keeping operations running seamlessly, this role is for you. Duties and Responsibilities Take ownership of daily technician schedules and routes to ensure efficient, on-time service. Be the friendly, reliable point of contact for customers-coordinating appointments, sharing arrival updates, and handling changes with confidence. Jump in to resolve Tier 1 account and provisioning issues during service calls or installations. Track field activity in real time, proactively addressing challenges to keep jobs on schedule. Adapt quickly by adjusting routes and schedules to handle urgent service needs or last-minute changes. Maintain accurate, up-to-date records using operational and scheduling systems. Partner closely with supervisors and team members to continuously improve field operations. Support technicians by answering questions, removing roadblocks, and helping them succeed in the field. Ensure service documentation is complete, accurate, and ready for follow-up when needed. Spot potential delays early and escalate issues to protect service quality and customer satisfaction. Deliver clear communication, positive energy, and exceptional customer service every day. Collaborate across departments to drive quick, effective resolution of customer concerns. Minimum Qualifications High school diploma or GED equivalent. Two or more years of experience in dispatching, scheduling, or coordination roles. Hands-on experience with scheduling or operational support systems. Strong organizational skills and the ability to juggle multiple priorities in a fast-moving environment. Excellent written and verbal communication skills. Comfortable working with scheduling software and standard office tools. Preferred Qualifications Experience coordinating technical, infrastructure, or field-service teams. Familiarity with installation and repair workflows. Bilingual communication skills are a plus. Physical Demands and Work Environment Primarily desk-based with extended time working at a computer. Frequent communication with field teams and office staff. Occasional local travel to connect with field operations and team members. BlueSky Resource Solutions is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

WHO WE'RE LOOKING FOR The Public Safety Dispatcher I reports to the Supervisor, Public Safety Dispatch. This position is responsible for radio dispatching of transit Public Safety members to calls for service, monitoring transit security officer activities and locations and making accurate and concise data updates to the Computer Aided Dispatch (CAD) computer system. Hourly Pay Range - $26.20-$27.50 WHAT YOU BRING High School Diploma or GED. One (1) year of experience as an Emergency Services, Public Safety Dispatcher, and/or 911 Call Taker. Must have the ability to obtain Basic Telecommunicator Certificate within 12 months of hire and maintain continuing certification credits as required. Must be able to pass extensive background investigation. Must be able to obtain TCIC/NCIC certification within 6 months of employment. Knowledge, Skills and Abilities: Knowledge of the operations of an Emergency Communications Center. Skill in oral and written communication. Skill in handling conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Ability to work in close quarters and to wear a headset. Ability to apply telephone interviewing techniques. Ability to quickly and accurately obtain appropriate information. Ability to learn and communicate transit police information. Ability to deal tactfully with the public and others. Ability to work well under pressure. Ability to obtain knowledge of Radio and CAD Down Procedures. Ability to relay or work with other service agencies. Ability to establish and maintain effective communication and working relationships with other CapMetro employees and the public. Support Capital Metropolitan Transportation Authority's Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action and reporting safety and security concerns. Perform other duties as assigned. WORK ENVIRONMENT AND PHYSICAL DEMANDS Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. This position works with multiple project timelines and is responsible for managing employees performing work of a complex nature. Incumbent must have the ability to stand and sit frequently throughout an eight-hour period, reach vertically for overhead use as well as horizontally. Must be able to use a telephone or headset equipment. Incumbent must be able to lift and move material weighing up to 20 lbs., perform work at a computer terminal for 8 hours a day, and function in an environment with constant interruptions. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions as previously described. This job is required to work different shifts, and the work schedule will vary. Shift assignments and days off rotate and are varied to meet the needs of a 24-hour, 7-day a week operation in an Emergency Response environment. To be considered for this position, candidates must be available for various shifts and various days off. Weekend and holiday work is required. Mobility Status: As a Stationed position, the incumbent is expected to be assigned an individual workspace. Expected to work in the office 5 days a week. This is a non-hybrid assignment. Mobility status is subject to change at any time based on business needs or organizational decisions. This role is based in Austin, Texas and requires relocation to the Austin, Texas area prior to start date. SAFETY SENSITIVE POSITION This position is identified as a FTA safety-sensitive position. An employee in this position is required to participate in the Employer's testing program for prohibited substances. Participation in this program is a condition of employment with CapMetro. A safety-sensitive employee is randomly tested for prohibited drug use or alcohol misuse while the employee is performing safety-sensitive functions; just before the employee is to perform safety sensitive functions; or just after the employee has ceased performing such functions. SECURITY SENSITIVE POSITION This position has been identified as a “Security Sensitive” position. CapMetro will conduct annual background checks on incumbents in this position. A position is “Security Sensitive” if the incumbent handles currency, has access to sensitive computerized databases, has access to master keys, or works in an area of the CapMetro that has been designated as a security-sensitive area. WHAT YOU'LL BE DOING Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties. Search law enforcement databases to obtain information regarding warrant checks, driver's license checks, license plate checks, warrant confirmations, involvement checks and other required reviews. Assign and monitor transit police and public safety members to police, and security incidents. Operate Police CAD System to run warrant checks, utilize map system to dispatch nearest resources, enter and dispatch calls, request assistance from other agencies and see prior history at location. Monitor Radio Systems according to the rules and regulations. Maintain a working knowledge of details and procedures with the ability to apply them instantly in emergency situations, making sound decisions and quickly reacting positively under stressful conditions. Dispatch calls based on priority system, new call types and priorities and determine when status priority should be upgraded. Compile and prepare shift activity reports to track operational activities and personnel. Coordinate the flow of work from one shift to another. Assist operations in the resolutions of difficult or complex calls. Operate communications equipment in monitoring and determining the exact nature of each request for service. Maintain constant awareness of status of mobile units and update information as it changes. Receive radio calls from field units; transmit messages via radio or telephone as needed. Update information on an ongoing basis to ensure all documentation is accurate and concise. Monitor suspicious activity reporting and assign reports to police, public safety members, and other departments. Monitor video systems in support of public safety members, security department, and other departments. Support Capital Metropolitan Transportation Authority's Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action and reporting safety and security concerns. Perform other duties as assigned.

Transportation/Dispatcher Additional Information: Show/Hide Days: 215 Pay Grade: MT06 * Please check the Salary Schedule for current rates and stipend eligibility. (Scroll down after clicking this link) Qualifications: Education/Certification: * High school diploma or equivalent * Possess or able to obtain a Texas Class B CDL with P and S endorsements in 40 days * Texas school bus driver training certificate, preferred * Ability to pass DOT physical examination and alcohol/drug test * Satisfactory annual driver's license and criminal history checks * Must be at least 21 years of age * Bilingual in English/Spanish, preferred * Texas school bus driver training certificate, preferred Experience: * Minimum two (2) years of experience as a certified school bus driver OR * Minimum of one (1) year of dispatch experience with commercial vehicles * Please see attached for more information. Attachment(s): * Job Description - Dispatcher

For a description, visit PDF: ******************** brla. gov/ess/EmploymentOpportunities/~/DocumentViewer. ashx?token=xp Xjnfmk7+ZVEHW5J+hp QhUz+vw R8L61pf/FO+dQYJY=&Serial=wV3GygZq25bPwv5PqVHntg==&hash=mDzmaafO3qr2H86POJZqcw3YvYGs3IegvUlyhw4V/GwHDfGkaj/1q+XaGkvTIpVNRfxJgLBNzjWSK3LKM/vNoH16G+DjS1JQ

Montgomery College, Central Services location, has an immediate need for two part-time, temporary Public Safety Dispatchers. The work schedule is 19 hours per week. This is a non-bargaining, non-exempt, grade 15 position. Montgomery College promotes and creates a working and learning environment rooted in the basic tenets of fairness, belonging, and inclusiveness. Essential Functions Receives and calmly responds to routine and emergency calls for police, fire, medical or other situations via telephone or radio. Determines nature and location of incident, dispatches assigned campus officers, local police, fire, medical personnel, or other emergency units as necessary. Researches and provides information for officers and callers. Monitors local police/fire/EMS/emergency and weather incidents. Uses various systems to enter and retrieve information and document calls/incidents. Monitors campus-wide security and fire systems, CCTV, and building/classroom access. Serves as a point of contact between campus officers and external agencies during emergencies. Operates various radios, consoles, telephones, and computer systems. Maintains working knowledge of the campus geography and surrounding area to direct emergency personnel. Serves as a Campus Security Authority (CSA), as outlined by the Clery Act. Performs other related duties as assigned or appropriate. Required Knowledge, Skills, and Abilities Ability to handle stressful situations and information exchanges in a fast-paced environment. Ability to maintain confidential information. Ability to operate computers, phones, and work with Microsoft Office and other software databases. Ability to work cooperatively with all levels in the College community. Ability to handle stressful information, situations, and information exchanges in a fast-paced environment. Commitment to working within a diverse environment and interact collegially with individuals of different backgrounds. Ability to elicit appropriate questions in order to gather and disseminate accurate and precise information. Minimum Education, Training and Experience Required High School Diploma or GED. One year of work experience in customer service, call center, dispatch center, office environment or related experience. The equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job may be considered. Salary: $19.29/hour. For degrees earned outside of the U.S., a copy of your education equivalency, conducted by a nationally recognized evaluation service, must be included in your application. As a condition of employment, the following are required at the time of hire: * Successful completion of a background check and degree verification (if applicable). If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources and Strategic Talent Management at ************ or ***************************. We require at least two weeks advance notice to enable us to provide the requested accommodation. Montgomery College is an equal opportunity employer committed to promoting and fostering diversity among its student body, faculty, and staff. Montgomery College is a tobacco-free and smoke-free workplace. Closing Date Open Until Filled

Job Description SALARY: $58,811 ANNUALLY PLUS CERTIFICATE INCENTIVE, LONGEVITY, EMPLOYER PAID LIFE INSURANCE, AFFORDABLE BENEFITS AND AN OPTION FOR SHIFT DIFFERENTIAL! SUMMARY: The purpose of this position is to answer emergency 911 and non-emergency calls and coordinate the appropriate response; provide support to field officers and provide administrative support. This is accomplished by prioritizing incoming calls; simultaneously operating a multi-channel radio console and a multi-line telephone while maintaining a computer aided dispatch system among other computer systems. ESSENTIAL JOB FUNCTIONS Answers, evaluates and prioritizes incoming emergency calls; communicates effectively with various callers to obtain complete information to determine urgency and need for dispatching police, fire and/or medical response using a computer aided dispatch (CAD) system, telephones, multi-channel radio, TDD (text telephone device for hearing/speech impaired), numerous computer databases and maps. Receives, coordinates and disseminates critical information from various sources and maintains radio contact with field units to monitor response, progress and needed support. Simultaneously maintains close contact with field units; communicates with department employees, other law enforcement and criminal justices agencies, emergency service providers and the general public to obtain and disseminate information; monitors radio traffic of other agencies. Enters, updates, requests and transmits information from a variety of sources to maintain current, accurate records or to access databases for information, warrant checks and/or driver's license and vehicle registration checks. Performs entries and inquiries in computer database related to warrants, protective orders, stolen guns and articles, vehicles, boats, vehicle/boat parts; monitors teletypes and broadcasts and disseminates appropriately; transmits warrant and other confirmations and responds to pick-up notices; and removes warrants and other entries from the database and maintains records of all warrants and other entries. Makes effective decisions and uses problem solving based on a limited amount of information in crisis or emergency situations; obtains information related to possible dangers on the scene such as weapons, narcotics, mental conditions and alcohol; tracks changing locations and maintains contact with caller; sends additional units when needed. May assist with training and the training program for new hires. Greets visitors in person in order to provide assistance or refer to the appropriate staff member or division. Assists with attorney and clergy visitations. Classifies and prioritizes calls to establish and coordinate the proper public safety response. Performs detailed work with a high degree of accuracy during stressful situations. Accurately understands various transmissions and transcribes information from one source to another in a timely manner. Reads and interprets maps for the public, field personnel and other law enforcement/criminal justice agencies in order to assist in locating certain geographical areas; interprets telephone or radio call locations from maps by applying knowledge of the State highway system and geography in order to provide appropriate and timely assistance. Greets visitors in person; provides assistance or refers to the appropriate staff member or division. Provides back-up coverage for the department operator and monitors entrance ways to allow access to visitors. Performs other duties as assigned. SUPERVISORY/BUDGET RESPONSIBILITIES This position has no supervisory or budget responsibility. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of applicable State and Federal rules, codes and regulations and County policies and procedures. Ability to effectively operate a multi-channel radio, distinguishing and recognizing a variety of radio voice transmissions. Ability to recognize and monitor communications equipment problems and notify appropriate personnel for repair. Ability to memorize, retain and accurately recall information and codes; organize, assess, and prioritize multiple tasks, projects and demands; and adapt to constantly changing situations and effectively take appropriate action. Ability to communicate in a clear, concise and effective manner, both verbally and in writing. Ability to accurately understand various radio transmissions and transcribe information from one source to another in a timely manner. Basic proficiency level utilizing Microsoft Office applications including Excel, Word and Outlook; Open Fox; Computer based 911system; Windows based CAD; RMS; JMS; Eventide; instant messenger and the ability to operate other standard office equipment, including telephones, calculators, fax machines, etc. Self-disciplined and self-motivated to work alone and with others; ability to exercise good judgment in safeguarding of confidential or sensitive information. Ability to maintain emotional control and work effectively during emergencies, crisis situations or extremely stressful situations. MINIMUM QUALIFICATIONS High school diploma or equivalent experience. Computer experience; proficient in typing. Valid Texas Driver's License. Must be available to work all shifts, holidays and weekends. Must obtain Telecommunication Operator certification through the State of Texas and TCIC/NCIC certification by the State of Texas within one year (1) of employment and maintain certification. WORKING CONDITIONS Position is located in an office environment with little or no exposure to environmental conditions. Health and safety hazards are minimal. No protective equipment is required. Fine dexterity, sitting, talking, hearing and vision are constantly required. Occasionally, walking, reaching and handling are required. CONDITIONS OF EMPLOYMENT Must successfully complete a pre-employment drug screen. Must successfully complete a background investigation. TATTOO LIMITATIONS Visible offensive tattoos or body art are prohibited without exception to include, but not limited to, those that depict racial, sexual, discriminatory, gang-related or obscene language. No tattoos allowed below your wrist, except for a wedding band and no tattoos allowed on your neck or above.

The City of Midland is seeking highly focused and compassionate individuals to join our Communications team as Emergency Dispatchers. In this critical role, you'll be the vital link between the community and first responders-answering emergency and non-emergency calls, dispatching police, fire, and medical personnel, and coordinating life-saving services with precision and care. If you thrive under pressure, can multitask in high-stakes situations, and want a career where every call makes a difference, this is your opportunity to serve your city in a truly meaningful way. Step into a fast-paced, high-impact role-apply today to become a lifeline for Midland. Scope of Work This position reports to the Lead Dispatcher. He/She will direct calls for service for emergency purposes and directs non-emergency inquiries. This position is contingent upon successfully completing and passing a comprehensive background check. Begin the training process to work towards being a Public Safety Dispatcher upon the completion and passing of a comprehensive background check and subsequent testing. Answers the phone and assists citizens with requests for emergency and non-emergency services for police, fire, sheriff, and emergency medical service. Directs citizen inquiries and non-emergency calls to the appropriate agency or organization. Maintains records of work performed. Performs related duties as assigned. Physical and Environmental Conditions Ability to sit, stand and move inside the building. Employees sit at a terminal and listen to a communications headset in order to process or dispatch calls and complete paperwork. Must be able to communicate clearly under what, at times, could be highly complex and stressful situations. Ability to read and discern visual images that are on small liquid crystal displays and discern between multi-colored lights. Ability to work with dispatch equipment and communicate with citizens and emergency personnel in highly stressful, possibly emergency situations. Employee communicates with other employees in the workgroup, citizens, and other law enforcement agencies in order to discuss requests for service and possible criminal activities. Will also exchange information or request assistance from other agencies and make referrals when necessary. Ability to read and understand technical and professional manuals in order to record work activities, keep records or work with computers. Skill in the operation and maintenance of several office machines and equipment, such as specialized computers and related information systems and two-way radio dispatch equipment. Typing speed of 35 words per minute and completion of Criticall test with eligible score range. Employees gather, organize, translate, and process information from various emergency callers. Rotating Shifts; Rotating Days Off Other Necessary Requirements Valid Texas Class C Driver's License is required. Required Qualifications Eligibility Standards * Age - at least 18 years of age * Education- high school diploma or GED * Citizenship- must be a U.S. Citizen * Criminal History - must not have been convicted of a Class A or higher Misdemeanor, ever, or a Class B Misdemeanor within the last 10 years. * Military - has not been subject to a Dishonorable Discharge or Bad Conduct Discharge * Medical - must have been examined and found suitable by a Physician. This may consist of a Drug Screen only. * Psychological - must have been examined and found suitable by a Psychologist/Psychiatrist * Family Violence - no Family Violence convictions• Must satisfactorily pass a polygraph examination. * Must satisfactorily pass a hearing test and drug screen. Certification Requirements & Preferences: Ability to attain the following: * CJIS awareness certification· AHA CPR Certification * IAED Emergency Medical Dispatch Certification * TCIC/NCIC Full Access training and certification * Must complete required training and pass the TCOLE State Licensing Exam

We are currently seeking a 911 Dispatcher/Trainee to join our team. In this role, you will be responsible for answering emergency calls and dispatching appropriate resources. Training will be provided to ensure you are equipped with the necessary skills to perform the job effectively. Strong communication and problem-solving skills are essential for success in this position. Responsible for receiving and answering emergency and non-emergency calls for law enforcement, fire and emergency medical services as well as city animal control and utilities service; identifies and dispatches appropriate public safety units; Because of the confidential and sensitive nature of information handled, you must comply with City and Baytown Police policies and procedures to ensure the safety of all public safety responders and the public. Duties * Complete and maintain all testing, training and certifications as required by Baytown Public Safety Communications. * Receive and transmit telephone and radio emergency calls, as well as non-emergency calls/complaints/inquiries from the public. * Operate two-way radios, multi-line phone and teletype systems, computers and other complex equipment to quickly and correctly access information and respond to requests from law enforcement, fire and EMS. * Evaluate and prioritize calls based on urgency. * React quickly and correctly to emergency situations. * Operate computer systems including computer aided dispatch (CAD) with mapping. * Apply detailed procedures and policies from both structured situations, such as emergency medical dispatch / emergency fire dispatch (EMD & EFD), and in non-routine situations that require independent judgement, critical thinking and application of varied procedures and policies. * In an extreme emergency the telecommunicator may not be able to leave their position for an extended period of time. * Performs all transactions as needed into local, state, and national Crime Information databases as dictated by the Texas Department of Public Safety (DPS). Transactions include, but are not limited to: * Hit confirmations, locate, entries, clearances, cancellations, administrative messages * Maintains proficiency and complete continuing education requirements mandated including, but not limited to: * TCOLE license * Call-taking protocol certifications * Reviews and maintains knowledge of all policies, procedures, memoranda, or directives that govern and regulate the operations of the Communications Division. * Performs all other related duties as assigned. Minimum Qualifications 911 Dispatcher Trainee (Starting Salary: $22.36/hr with potential to promote to 911 Dispatcher upon receipt of TCOLE Basic Telecommunicator Certification and one year related experience.) Required: * High School Diploma or equivalent (GED). * Ability to obtain a Texas Commission on Law Enforcement (TCOLE) Basic (or higher) Telecommunicator Certification within one (1) year of employment. * One (1) year of related customer service experience. Preferred: * One (1) year of related experience with extensive public contact or customer service which involving the operation of a multi-line phone system or radio communication system. Additional Requirements: * Must be able to submit any and all required documentation as applicable, including High School Diploma/Equivalent, College Diploma, Birth Certificate, Completed waivers, etc. * Subject to random drug tests, including pre-employment. 911 Dispatcher (Starting Salary: $23.14/hr depending on experience) Required: * High School Diploma or equivalent (GED). * Possession of a state Basic (or higher) Telecommunicator Certification. * One (1) year of related customer service experience. Additional Requirements: * Must be able to submit any and all required documentation as applicable, including High School Diploma/Equivalent, College Diploma, Birth Certificate, Completed waivers, etc. * Subject to random drug tests, including pre-employment. Knowledge, Skills and Abilities * Skill operating all software and hardware related to performance of duties, including typing and keyboarding skills. * Ability to communicate effectively with staff, citizens and other agencies in order to give and receive information in a courteous and professional manner, including the ability to hear and see accurately, listen carefully, speak clearly, write clearly and spell correctly. * Ability to maintain confidentiality on all emergency and police matters. * Ability to establish and maintain effective working relationships with coworkers, superiors, agencies, government entities and the public. * Ability to deal courteously and firmly with the general public. * Ability to think quickly, work under stressful conditions and multi-task in a fast-paced environment. * Ability to work any and all shifts, including dayshift, nightshift and overtime, on both a mandatory and voluntary basis. * Ability to attend training sessions that may occasionally require out of town travel * Ability to remember and follow oral and written instructions * Ability to sit for long periods of time * Ability to remain calm while dealing with frightened, hysterical or angry callers Here at the City of Baytown, in recruiting for our team, we welcome the unique contributions that you bring. We strive to provide a workplace where differences are honored, with a workforce that reflects the diversity of the people we serve. Attendance is an essential function of this position. The City reserves the right to require an employee in this position to work overtime. This position provides services or performs duties for the benefit of the general public during emergency situations. These may include services or duties different from those performed in the usual course and scope of your job. In the event of an evacuation, the incumbent in this position may be required to remain to perform needed services. Overall Position Strength Demands Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. To promote health and wellness, we provide a comprehensive benefits program (listed below) to meet the needs of you and your family. Our goal is to help you live and work well - 365 days a year. Medical * United Healthcare * Effective the first day of the month following 30 days of employment * Annual Deductible (Network) $750 Indiv/$2,250 Family * In-Network Benefit 80%/20% after plan deductible * $50 co-pay (general visit) * RX - $10 Generic/$40 Formulary/$75 Non-Formulary * Flexible Spending Accounts: Healthcare and Dependent Care expenses * FREE virtual visits Dental * Cigna Dental PPO & DHMO * Effective the first day of the month following 30 days of employment * Preventative & diagnostic covered at 100% * Annual Deductible: $50/Indiv (Cigna PPO) - No annual deductible for Cigna DHMO Vision * Superior Vision * Effective the first day of the month following 30 days of employment * In-Network exam co-pay $10 & $25 materials co-pay * Frames: $140 Allowance - Contact Lenses: $160 Allowance Holistic Health & Wellness * Employee Wellness Center offering FREE primary care medical treatment for employees & dependents on the Medical plan * FREE access to gyms, Shipt, and Walmart+ through our employee medical insurance * Gym partnership with Lee College Wellness Center & swimming pool for $58/year * Employee Assistance Program providing employees and their household family members up to 8 FREE counseling sessions per issue per year, legal and financial assistance, will generator tools, and more! * Sick Leave Pool providing participants additional paid sick time if accruals are exhausted. * SmartDollar: free online program providing tips and tools from Dave Ramsey for getting out of debt and building good saving practices Retirement * Texas Municipal Retirement System: * 7% employee contribution with a 14% employer match * 5 year vesting * Retirement Eligibility: 20 years of service/any age - or - 5 years of service/at least age 60 * FREE Life Insurance coverage up to 1X your base annual salary * MissionSquare and Roth IRA plans: additional voluntary employee participation Disability Insurance * Equitable: * Long-term Disability: voluntary elected coverage. Pays 60% of monthly earnings up to $8,000 per month up to social security age, depending on the disability * Short-term Disability: voluntary elected coverage. Pays 60% of weekly earnings up to $1,000 per week for up to the first 13 weeks of a disability Training and Tuition Assistance * The HUB Employee Training Center: we invest in you by equipping you with the knowledge and skills needed to live out our Purpose and Core Values * Access to funding up to $1,500 per semester or $3,000 per year for tuition toward courses that are job-related or will enhance your work performance Generous Paid Sick, Vacation, & Holiday Leave * 10 holidays per year and one personal employee day per year * 15 days sick leave per year * Starting at 10 days of vacation per year; up to 25 days per year * Sick and Vacation hours roll over annually up to the maximum limit * 15 days Paid Parental Leave To explore all of the benefits we offer, please visit: baytownlife.com 01 Which of the following best describes your highest level of education? * High School Diploma/GED * Associate's Degree * Bachelor's Degree * Master's Degree or Higher * None of the above 02 How many years of customer experience do you possess? * Less than 6 months * 6 months - 1 year * 1 year - 3 years * 3+ years * None of the above 03 How many years of Telecommunicator/Emergency Dispatch Communications work do you possess? * Less than 6 months * 6 months - 1 year * 1 year - 3 years * 3+ years * None of the above 04 How many years of radio dispatching experience do you possess? * Less than 6 months * 6 months - 1 year * 1 year - 3 years * 3+ years * None of the above 05 Which of the following Telecommunicator Proficiency Certificates, as defined and required or issued by the Texas Commission on Law Enforcement, do you actively hold or have held before? * None * Valid - Basic Proficiency Certificate from TCOLE * Valid - Intermediate Proficiency Certificate from TCOLE * Valid - Advanced Proficiency Certificate from TCOLE * Valid - Master Proficiency Certificate from TCOLE * Expired - Basic Proficiency Certificate from TCOLE * Expired - Intermediate Proficiency Certificate from TCOLE * Expired - Advanced Proficiency Certificate from TCOLE * Expired - Master Proficiency Certificate from TCOLE 06 If you are bilingual in which language are you most proficient? * I am not bilingual * Spanish * Vietnamese * Chinese * French * Urdu * Other * American Sign Language 07 Are you able to work 12-hour shifts, day shift, night shift, weekends, holidays, as well as mandatory overtime as required? Please note, requested shift assignment cannot be guaranteed. * Yes * No 08 The purpose of the following questions are to assist the City of Baytown in determining if you meet the minimum standards set for the Texas Criminal Justice Information Services (CJIS) Systems 09 Have you ever been convicted of or received deferred adjudication for a Class A Misdemeanor? * Yes * No 10 Have you ever been convicted of or received deferred adjudication for a Class B Misdemeanor? * Yes, within the last 10 years * Yes, more than 10 years ago * Never 11 Have you ever been indicted for any criminal offense? * Yes * No 12 Have you ever been convicted of a Family Violence Crime? * Yes * No 13 Please mark any of the following illegal drugs or substances you have ever used, experimented with, or tried in any quantity * None of the listed drugs or substances. * Marijuana * Hashish * Speed * Heroin * L.S.D. * Cocaine * P.C.P. * "XTC" * Peyote * Mushrooms * Quaaludes * Tranquilizer * Any Designer Drugs 14 For any and ALL of the illegal drugs or substances you marked in the previous question for having ever used, experimented with, or tried in any quantity, please list the name of the drug, the last time used, the total number of times you have used it, and the number of times in the last 12 months you have used the drug(s)/substance(s). If you marked "None of the listed illegal drugs or substances" as your answer for the previous question, please type N/A in the text field below. Required Question Employer City of Baytown Address 2401 Market Street Baytown, Texas, 77520 Phone ************ Website **********************

READ BEFORE APPLYING: This position requires completion of multiple, time-sensitive hiring steps. Applicants must promptly respond to all emails and calls. After applying, candidates will receive a pre-employment questionnaire and typing test (25-35 WPM required; 40 WPM by academy completion). Pre-employment exams will be administered February 16-21 and may last up to 3 hours, followed by panel interviews, background investigation, and medical, drug, and psychological screenings. ADDITIONAL ACADEMY INFORMATION AT: Public Safety Dispatch Academy BRIEF DESCRIPTION: The purpose of this position is to answer emergency multiple lines and radio channels, gather information, answer questions, and dispatch or transfer calls to the appropriate units, departments or agencies. This is accomplished by answering incoming calls, gathering information, entering information and caller comments, researching general information, checking for warrant status, stolen information or other, dispatching the calls, and sending and receiving teletypes. Additional duties include notifying other departments of received requests, and transferring calls to other dispatch agencies or departments. LICENSING REQUIREMENTS - ACADEMY TRAINING BENCH MARKS 1. TCIC/NCIC Certification - must be obtained within 6 months of hire 2. Basic Telecommunicator/TCLEOSE Certification - Upon graduation from the PSD Academy 3. Successfully obtain a TCOLE (Texas Commission on Law Enforcement) Telecommunicator Operator License must be obtained no later than one year from date of hire. OTHER REQUIREMENTS: 1. A pre-employment typing speed of 30 wpm is required. 2. Additional skills testing. 3. Applicant will be required to complete a "Personal History Statement". 4. Be able to pass an extensive background check. That will be completed by the Police Department in compliance with State Standards. 5. Psychological Exam 6. Physical and Drug Screen ESSENTIAL FUNCTIONS: Note: This information is intended to be descriptive of the key responsibilities of the position. The list of essential functions below does not identify all duties performed by any single incumbent in this position. Additionally, please be aware of the legend below when referring to the physical demands of each essential function. (S) Sedentary (L) Light (M) Medium (H) Heavy (V) Very Heavy Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time. Exerting up to 20 lbs. occasionally; 10 lbs. frequently; or negligible amounts constantly; OR requires walking or standing to a significant degree. Exerting 20-50 lbs. occasionally; 10-25 lbs. frequently; or up to 10 lbs. constantly. Exerting 50-100 lbs. occasionally; 10-25 lbs. frequently; or up to 10-20 lbs. constantly. Exerting over 100 lbs. occasionally; 50-100 lbs. frequently; or up to 20-50 lbs. constantly. # Code Essential Functions 1 L Regular and reliable attendance in compliance with given schedules is a mandatory requirement of this position. Schedules may be subject to change with or without advance notice 2 S Answers incoming emergency calls for police, fire and other agencies by requesting emergency type, obtaining specifics on the emergency, entering information into the computer, dispatching service to responding units, and monitoring all radio channels. 3 S Researches records information by entering unit activity, answering and responding to radio traffic, making and receiving phone calls, researching databases for information, copying and sending information to requestors. 4 S Relieves other radio positions when requested. 5 S Dispatches for other agencies such as the county by typing unit activity, monitoring and answering radio traffic, making and receiving phone calls, relaying information regarding calls to responding units, and relaying information retrieved from databases regarding incidents or persons. 6 S Answers incoming non-emergency and administrative phones lines by receiving inquiries from the public for various requests, gathering information from callers, researching information for callers, transferring calls to emergency dispatchers or connecting them to other departments, contacting other departments, and providing information. Code : 5200-27 Type : INTERNAL & EXTERNAL Location : POLICE DISPATCH Grade : NE 109 Job Family : 43-5031.00 PS TELECOMMUNICATOR Job Class : PS DISPATCHER Posting Start : 01/13/2025 Posting End : 02/06/2026 HOURLY RATE RANGE: $20.96-$26.21

The 911 Dispatcher is tasked with receiving, evaluating, and processing emergency and non-emergency calls for service, acting as a vital communications link between the public and various Public Safety Units, such as law enforcement, Fire, EMS, City Departments and other governmental entities. Primary Responsibilities * Answering calls and assessing urgency * Dispatching police and appropriate personnel or departments for service * Providing pre-arrival medical information, following protocols for CPR, the Heimlich maneuver, childbirth, and first aid This role requires working various shifts, including nights, weekends, and holidays, as part of a 24/7 operation. The goal is to deliver prompt and high-quality service to our community The Corpus Christi Police Department will provide training for this job and in addition to attending an 8-week paid dispatch academy, you will receive on-the-job training to help you successfully become a dispatcher Responsibilities * Provide emergency services by understanding potential hazards, safety issues, and local conditions. Possess essential computer skills to relay information * Respond to emergency and non-emergency calls, determining urgency and calming distressed citizens who are often hysterical and victims of a crime * Learn basic knowledge and operation of Telecommunications Device for the Deaf (TDD) * Cross-train co-workers and provide instruction on the duties and essential functions of a dispatcher, this includes primary training in Call-Taking, Fire Radio, Law Enforcement Radio, and Information Radio, once you are certified in your position, as directed * Develop skills to operate a talk group and provide field units with updated information while maintaining accurate records and statuses * Assist with pre-arrival medical instructions such as CPR and first aid. Gather important information for responders and keep callers updated * Operate equipment for dispatching calls and use radio talk groups to support law enforcement and emergency services. Monitor communications for urgent requests * Check criminal history information and confirm the identity of detained persons * Update state and nationwide databases regarding missing persons and stolen property * Compose and send messages to law enforcement agencies about wanted or missing individuals * Assist customers with inquiries about service calls, data entries, criminal histories, and protective orders * Dispatch calls for service to the appropriate personnel or departments after hours and on weekends, including Animal Control and Vector Control * Reroute non-emergency calls to the relevant department, such as Gas or the Street Department * May be asked to perform other duties as assigned Position Type and Typical Hours of Work * Non-exempt - Full-Time * Flexibility to work evenings, weekends, and holidays is a schedule requirement * Available weekends/ nights/ holidays * In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the delivery and restoration of vital services. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change. Minimum Qualifications * High School/ GED * Six (6) months to one (1) year of experience Experience may be waived for applicants that have successfully completed the MetroCom Enrichment Program Licenses and Certifications Required within six (6) months of hire * CJIS Awareness * NCIC/ TCIC full access Required within one (1) year of hire * TCOLE Basic Telecommunication License * Basic CPR instructions with AED and first aid * Emergency Medical Dispatch Certification * TDD instruction * Completion of all areas of training which includes passing a series of written examinations Employment Testing Employment is contingent on passing any post-offer pre-employment screening as listed below: * Police Criminal Background Check: Yes * Motor Vehicle Record Check: Yes * Drug Screening: Yes * Physical Exam: Yes * Psychological evaluation: Yes Basis of Rating * A recruitment consultant will evaluate all applications against the posted qualifications. The city may also conduct additional skill assessment tests, in addition to the panel interview. Supplemental Information * Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position with the City of Corpus Christi. * The City of Corpus is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.

Live Edit * Utility Billing * Municipal Court * Agendas & Minutes * Public Information Requests * Budget * Permitting * * Contact Us * 298 W Washington Street * Stephenville, TX 76401 * ************ Quick Links * 2025 Special Election * Agendas & Minutes * City Council * Cross Timbers Legacy Center * Plan Your Visit /QuickLinks.aspx Site Links * Home * Site Map * Contact Us * Accessibility * Copyright Notices /QuickLinks.aspx

Summary Depending on the experience and qualifications of the successful candidate, those applicants with more experience will be eligible to hire in at a higher rate that commensurate with their experience. * APPLICANTS PLEASE NOTE* Once you've applied and met minimum qualifications, the following steps will be necessary to continue in the hiring process. * Preliminary Interview Form * Skills Testing * Interviews * Personal History Statement (25 pages) * Background Investigation * Polygraph Examination * Psychological Evaluation * Health Assessment and Drug Screen Responsible foranswering all incoming emergency 911 calls using a computer-aided dispatch system to assist police, firefighters, paramedics, and animal services officers, answering incoming administrative lines, and giving pre-arrival medical instructions to callers. Essential Functions and Other Important Duties * Answers incoming 911, TTY emergency and non-emergency calls. Prioritizes calls and determines proper routing utilizing established guidelines and operating procedures * Assigns calls and report numbers * Dispatches animal services officers, police officers, firefighters, and ambulance services to calls for service * Evaluates information to determine jurisdiction, equipment, and personnel to be dispatched * Confirms warrants for internal and external agencies * Monitors multiple radio channels and dispatches appropriate public safety personnel. * Ensures dispatch of officer requests for back-up or traffic-related assistance, etc. * Provides pre-arrival instructions for emergency medical calls and relays vital information to hospital emergency rooms when necessary * Maintains the accurate status of each officer on patrol, firefighters, EMS, and animal services personnel, including times in and out of service and locations * Documents all 800 MHz radio transmissions * Runs wanted and/or stolen checks through the National and Texas computer systems for outstanding warrants or other Information. Confirms and relays information to originating officers * Inputs and monitors teletype information, protective orders, and missing person reports from applicable regional, state, and national databases * Sends teletypes, which includes entering, clearing, canceling, along with validating computer entries * Obtains a variety of information for officers and/or applicable external police agencies, which may include: driver's license information, criminal histories, property information, and/or other related information * Maintains familiarity with major streets, public buildings, industrial plants, and the general geographic layout of the City of Denton, Texas including reading and understanding maps * Maintains regular and punctual on-site attendance Additional Duties: * Performs other duties as assigned Job Requirements Minimum Qualifications/Acceptable Equivalency: * High School diploma or GED equivalent * Must be able to type at least 40 words per minute corrected OR * Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job Core Competencies: * Ability to communicate effectively both verbally and in writing * Ability to form and maintain effective relationships with coworkers and customers Preferences: * Bilingual in Spanish and English * Prior experience as a Telecommunicator in a Law Enforcement Center Conditions of Employment: * Must pass a drug test, credit history check, criminal history background check, and social security number verification check * Must pass the CritiCall Skills Assessment * Must attend and successfully complete in-service training schools * Must obtain NCIC Telecommunicator Certification, Emergency Medical Dispatch Certification, TCIC/NCIC Certification and TCOLE Certification within one (1) year of employment. * Must have no Class A or Class B misdemeanor convictions in the past (10) years * Must have no felony convictions * Must pass polygraph exam, psychological exam, and credit check * Must pass a hearing test * Must pass a typing test with 40 words per minute corrected * Must meet civilian hiring standards of the Denton Police Department * A personal history statement must be submitted with each application (thorough background check) * Must be able to work rotating shifts, nights, weekends, and holidays * Please note Public Safety Dispatchers and Non-civil service Fire Department employees that are under the age of 36 at the time they are hired will be placed in the Fire Pension Plan. Environmental Factors and Conditions/Physical Requirements Physical Requirements: Overall Strength Demands: The italicized word describes the overall strength demand of the functions performed by the incumbent during a typical workday. * Sedentary - lifting no more than 10 pounds * Light - lifting no more than 20 pounds; carry up to 10 pounds * Medium - lifting no more than 50 pounds, carry up to 25 pounds * Heavy - lifting no more than 100 pounds, carry up to 50 pounds * Very Heavy - lifting more than 100 pounds, carry more than 50 pounds Physical Demand Codes: The following describes if the incumbent is expected to exert the following physical demands during a typical workday and the overall frequency. Codes for "how often": Y = Yes N = No E = extensive (100-70%) M = moderate (60-30%) I = infrequent (20-10%) A = almost never ( Task: Code: 1. Standing: M 2. Sitting: E 3. Walking: M 4. Lifting: I 5. Carrying: I 6. Pushing/Pulling: A 7. Overhead Work: I 8. Fine Dexterity: A 9. Kneeling: M 10. Crouching: I 11. Crawling: A 12. Bending: A 13. Twisting: A 14. Climbing: M 15. Balancing: I 16. Vision: E 17. Hearing: E 18. Talking: E 19. Video Display: E 20. Other: Machines, Tools, Equipment and Work Aids: The essential functions of this position require the use of a computer and telephone daily in order to dispatch calls. Environmental Factors: The essential functions of this position are performed inside throughout the work year; requires shift work on a rotating basis, and incumbents are exposed to extremely high stress situations. This is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice. ADA/EOE/ADEA

Operates emergency communications equipment, which receives and dispatches police emergency calls via telephone and electronic dispatch equipment. Also, operates various on-line data entry terminals. The Communications Center is a 24/7/365 operation so you will be required to work nights/weekends/holidays and overtime. Regular attendance and punctuality along with being prepared to commence work at designated work locations, on the assigned or scheduled days and hours is expected. Shift differential, certification pay, and bilingual pay is offered after fully trained. Ability to type 45 words per minute with 85% accuracy rate and must pass a multi-tasking skills test administered by Communications. Must successfully pass audiogram, drug screen, psychological evaluation, and background investigation including credit history. NOTE THESE AUTOMATIC DISQUALIFIERS: * ANY CLASS B MISDEMEANOR CONVITION WITHIN THE LAST 10 YEARS * ANY CLASS A MISDEMEANOR, FELONY CONVICTIONS, OR FAMILY VIOLENCE CONVICTION * Operate sophisticated phone systems to receive emergency or non-emergency calls; obtain necessary information from callers; enter information into computer aided dispatch (CAD) system. Operate radio console to dispatch police officers based on nature of call and availability of units; * Must possess or acquire the ability to multitask (listen to radio traffic, listen to the caller on the phone, work with multiple computer programs and systems, and type information into the computer at the same time); * Maintain radio contact with police officers; dispatch additional officers or appropriate assistance as required or requested. Obtain and relay essential information to police officers. * Must attain advanced geographical knowledge of the City; determine proper routing of incidents based on location; * Maintain records and data in accordance with department procedures; * Must become proficient and attain advanced knowledge in police computer systems, with the Texas Law Enforcement Telecommunications System (TLETS), and the Texas Crime Information Center (TCIC); and of related systems and databases; protective orders, missing persons, stolen property, criminal histories, administrative messages, warrant confirmations, etc. * Route, transmit and interpret messages sent/received through these systems; * Participates and attends job related meetings and training; * Perform related duties as required. Completion of a high school diploma or the equivalent; or any combination of relevant education and experience which provides the following: Each trainee begins their employment in a probationary status for the first six months. During this period, the trainee may be disciplined and/or dismissed for failure to perform assigned duties and responsibilities. Training for a dispatcher consists of three phases: call take, radio operator I, and radio operator II. Each training phase is divided into two segments: classroom training and on-the-job training. Each trainee begins in phase one, segment one, and is in a classroom setting for approximately 6 weeks. Throughout this time, the trainee will be given an opportunity to improve typing skills and job knowledge. By the end of classroom training, each trainee must demonstrate acceptable skill and knowledge by completing an on-line typing test, achieving 50 words per minute with 95%accuracy, and a written comprehensive examination with a passing score of 80%. These marks must be achieved by the trainee in order to proceed to the next step in the training process. Failure to meet the required training standards by the conclusion of classroom training could result in termination. Continuing from class room training, the trainee begins on-the-job training and will be required to train on all three shifts for approximately 5-7 weeks. The shifts are divided into day shift/6am-2pm, evening shift 2pm-10pm, and midnight shift/10pm-6am. Written assessment examinations will also be administered throughout on-the-job training with the passing standard also set at 80%. Additionally, the trainee's on-the-job performance is rated on a written daily observation report (DOR) throughout each training phase. A trainee is allotted a set number of training hours to achieve acceptable ratings. Failure to achieve a passing score on an assessment examination or consistent acceptable ratings on the DOR could result in termination. Knowledge of: * Emergency Communications Procedures and related procedures of the Lubbock Police departments; and of related systems, subsystems, computer programs and software used for law enforcement and dispatch purposes. Ability to: * Acquire a Basic Telecommunicator Operator license within 1 year of employment * Record computer data rapidly and accurately; * Hear at a level commensurate with working conditions; * Pass hearing and vision exam; pass psychological exam * Remain emotionally stable during periods of emergency and stress. Extract information from distraught callers. * Related emergency situation experience preferred; * Maintain security and confidentiality; * Continuous working knowledge of the City's geography; * Read, comprehend, and communicate, both verbally and in writing as well as effectively administer by written, and verbal communications; * Use tact and courtesy in maintaining an effective working relationship with department employees, city supervisors and general public. Physical Requirements * Continuously sit during the shift; * Occasionally lift and carry up to 10 pounds; * Occasionally reach above shoulder height; * Continuously work with the fingers; * Continuously coordinate eye, hand and foot to operate radio and related equipment; * Continuously talk, see and hear.

Transportation/Dispatch Job Title: Transportation Dispatcher Exemption Status/Test: Nonexempt Reports to: Transportation Supervisor Date Revised: 4/12/24 Dept./School: Transportation Primary Purpose: Dispatch drivers and buses. Monitor and respond to two-way radio communications. Answer, record, and route telephone calls. Record absentee calls and assign substitutes. Qualifications: Education/Certification: Clear and valid Texas commercial driver's license with Passenger (P) and School Bus (S) endorsements Must be 18 years of age High School Diploma/GED Must have First Aide, CPR, AED and current driver's certification Special Knowledge/Skills: Ability to use maps and Global Positioning Systems (GPS) to follow routes and locate addresses Ability to read and understand documents including policies and procedures manuals Ability to receive and give written and verbal instructions Ability to pass U.S. Department of Transportation alcohol and drug tests and annual physical exam Excellent organizational, communication, and interpersonal skills Experience: Minimum 1 year successful experience as a MISD bus driver. Major Responsibilities and Duties: Dispatch Dispatch drivers and vehicles on a daily basis. Monitor and respond to two-way radio communications. Receive, record, and report driver and bus monitor absence calls. Assign substitute drivers and monitors for morning and afternoon shifts as needed. Respond to driver requests for assistance and dispatch tow trucks, emergency services, and additional equipment as needed. Process requests for extracurricular transportation and arrange for drivers and appropriate equipment as needed. Other Compile, maintain, file all logs, worksheets, files, and reports related to dispatch operations. Serve as substitute bus driver as needed. Follow district safety protocols and emergency procedures. Other duties as assigned by supervisors. Supervisory Responsibilities: None Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Standard office equipment including computer and peripherals; two-way radio; global positioning system (GPS); school bus; safety equipment including but not limited to flares, reflective signs, and fire extinguisher Posture: Prolonged sitting; frequent standing and twisting; occasional kneeling/squatting, bending, stooping, and pushing/pulling Motion: Repetitive hand motions; frequent keyboarding and use of mouse; prolonged driving; moderate walking, climbing stairs, grasping/squeezing, wrist flexion/extension, and reaching Lifting: Limited light lifting and carrying (less than 15 pounds) on a daily basis Environment: Frequent exposure to extreme hot and cold temperatures, noise, and vehicle fumes; work early shift; may work irregular and prolonged hours Mental Demands: Maintain emotional control under stress

Transportation/Dispatcher Additional Information: Show/Hide Pay Grade Calendar Days Salary Minimum AX7 200 Days $22.50 To view the district's compensation website, please click here. Attachment(s): * Job Description

Transportation Dispatcher and Food Service Cook JobID: 1516 Transportation Additional Information: Show/Hide Part-time (AM) position Primary Purpose: Serve as primary point of contact for community interaction with the Transportation Department during assigned shift and primary point of contact for Transportation staff, including bus drivers and monitors during routes. Qualifications: Education/Certification: Clear and valid Texas Driver License High school diploma or GED preferred Food Handlers Certification (obtained within two (2) months of hire) First Aid Certificate CPR Certification Special Knowledge/Skills: Must be 21 years of age Knowledge of federal and state traffic laws and regulations Ability to follow written and verbal instructions Ability to operate computer utilizing the google suite of products Ability to operate computer programs such as Microsoft Word and Excel Ability to operate computer to utilize GPS tracking system and student lookup information Proficient map reading skills Ability to communicate effectively with others Working knowledge of kitchen equipment and food production procedures Experience: Prior customer service experience with an emphasis in student transportation preferred Major Responsibilities and Duties: * Operate and monitor two-way radio equipment to communicate with drivers, Transportation leadership and campuses. * Answer incoming phone calls to communicate with community, campuses and other stakeholders. * Anticipate problems such as traffic, weather, road conditions, and schedule changes and communicate as necessary with drivers, transportation leadership, and district leadership. * Report all accidents, vehicle damage, student injuries, and mechanical problems and complete required corresponding reports. * Maintain positive community relations by establishing positive and appropriate rapport with community members. * Utilize computerized GPS system and knowledge of the district routing process to track buses and know approximate locations. * Follow all federal, state, and district emergency procedures. * Correct unsafe conditions in work area and promptly report conditions that are not immediately correctable to supervisor. Report any hazardous conditions along scheduled route. * Complete and maintain accurate, up-to-date, and timely records and reports including but not limited to employee check-in logs and vehicle information. * Attend all required training as directed. * Maintain consistent punctuality and regular attendance. * Prepare quality food according to a planned menu of tested and standardized recipes. * Serve food according to meal schedules, departmental policies and procedures; practice and promote portion control and proper use of leftovers. * Store and handle food items and supplies safely and according to established procedures. * Maintain a clean and organized storage area. * Operate tools and equipment according to prescribed safety standards, and follow established procedures to meet high standards of cleanliness, health, and safety. * Keep garbage collection containers and areas neat and sanitary. * Correct unsafe conditions in work area and promptly report any conditions that are not immediately correctable to supervisor. * Maintain personal appearance and hygiene. * The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills required. Applicants for all positions are considered without regard to race, color, sex (including pregnancy), national origin, religion, age, disability, genetic information, veteran or military status, or any other legally protected status. Additionally, the district does not discriminate against an applicant who acts to oppose such discrimination or participates in the investigation of a complaint related to a discriminating employment practice. The following person has been designated to handle inquiries regarding the non-discrimination policies: Director of Human Resources, 208 E. Brier St. Burnet, TX 78611; ************.

Reports To Lead Dispatcher Work Year Days 226 Primary Purpose Dispatch communications with school bus drivers and buses. Provide phone support for incoming/outgoing calls regarding buses and campuses, parents, District staff, and the community. Assist the Transportation Department in providing proper coverage of all routes, field trips, midday routes, and auxiliary routes/trips. Qualifications Education/Certification: High school diploma or GED required Some college preferred Valid CDL with passenger, air brake, and safety endorsements (preferred) 20-hour TEA Safety certification class OR willingness to complete First Aid and CPR certification class OR willingness to complete Special Knowledge/Skills: Able to pass annual DOT physical/drug testing Good organizational and interpersonal skills Strong communication skills Must be able to work split shift Must be available to work Saturdays for field trip dispatch Flexible and open to change Ability to work together as a team with a spirit of cooperation Capable of responding in emergency situations Ability to drive or monitor a school bus Ability to pass annual and random DOT (Department of Transportation) physical/drug testing Ability to physically perform a front and back door bus evacuation Ability to physically perform CPR and First Aid techniques on the ground or floor Ability to walk the equivalent of at least one mile daily Ability to lift 30lbs and maneuver effectively in a school bus Experience: Minimum of 2 years of experience driving a school bus preferred Major Responsibilities and Duties Advise drivers on routes and schedule during route time or field trips. Activate emergency call procedures. Assign all substitute drivers and buses. Keep a daily operation summary for the dispatch area. Maintain log on all route-related incoming phone and radio calls. Maintain radio contact in regard to route designations with route buses and relay pertinent information. Provide drivers and staff directions regarding transportation of students in Frisco ISD. Keep calm in a busy office environment and in the midst of emergency situations. Drive or monitor a school bus when necessary. Support field trip operations. Other Duties as Assigned Frisco ISD retains the right to adjust the responsibilities and assignments of all positions as needed to meet the needs of the District. Work Relationships Frisco ISD is committed to fostering a collaborative work environment that honors and supports the social and emotional well-being of all. Employees are expected to interact in a manner that is becoming of educators and promotes high levels of productivity for the benefit of the students we serve. Working Conditions Mental Demands/Physical Demands/Environmental Factors: Maintain emotional control under stress. Continual sitting, reaching, kneeling, squatting and repetitive hand and arm motions. Prolonged use of computer. Intermittent walking the equivalent of at least one mile daily. Work outside and inside. Moderate exposure to extreme temperature (hot) and vehicle fumes. Frequent moderate lifting and carrying (up to 30 pounds). Work with frequent interruptions. Additional Considerations The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required Disclosure Statements The Frisco Independent School District is an equal opportunity employer and does not discriminate against applicants or employees because of race, national origin, gender, age, religion, or disability status of otherwise qualified individuals. FISD does not discriminate on the basis of membership or application for membership in the uniformed services. Last review/revision date: 1/26/23

Hourly Range: Hourly wage commensurate with experience and certifications. About SMU: SMU's more than 12,000 diverse, high-achieving students come from all 50 states and 90 countries to take advantage of the University's small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools. Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities - from teaching, learning and research to creativity, performance and athletic endeavor. About Department: The mission of the SMU Police Department is to maintain a working partnership with all members of the Campus Community to preserve life, maintain human rights, protect property, and promote the educational objectives of Southern Methodist University. The men and women of the SMU Police Department believe in a shared responsibility with our community to create a secure and inclusive environment that promotes and supports the educational process. About the Position: The Public Safety Dispatcher/ 911 Operator- Basic will have a wide range of responsibilities performed both independently and as part of a team. Primary duties include transmitting and receiving communications through the police radio system and managing a multi-line telephone system. The role also involves monitoring campus-wide fire and intrusion alarms and initiating appropriate response actions. Additional responsibilities include collecting and recording payments for fingerprinting services and bond transactions, addressing complaints and inquiries, and preparing detailed reports. The position requires proficient operation of various computer systems, including surveillance cameras, voice recording equipment, records management systems, and nationwide databases. This is classified as an "On Campus Essential" position. Essential Functions: * Receives complaints and inquiries from members of the university community by telephone, email, or in person at the service window. After assessing the information provided, the dispatcher deploys police, fire, or emergency medical services as appropriate using the radio communication system. * Maintains a computer-based log of all police activities. They document service calls and radio communications from officers in the CAD system and use the system to determine whether an officer has had prior interactions with a specific individual or vehicle. Additional responsibilities include submitting reports and updating reference manual. * Responsible for managing multiple computer systems, including a CCTV network with more than 2,000 cameras, fire and security alarm monitoring systems, 911 services, and a police blotter. * Collects and records payments for fingerprints, reports, and notary services. * Oversees and maintains all equipment within the emergency communication center to guarantee reliability and continuity of emergency response operations. This includes conducting regular inspections and reporting any malfunctions or technical issues to ensure all systems and devices remain fully operational at all times. * Must be available to work all shifts, including weekends and holidays, as assigned. The SMU Police Department operates 24 hours a day, 365 days a year. Education and Experience: A high school diploma or equivalent is required. An associate's degree is preferred. A minimum of one year of experience in a high-volume customer service environment is required, preferably in a dispatch center and/or security setting. Knowledge, Skills and Abilities: The Public Safety Dispatcher/ 911 Operator should possess excellent verbal communication skills, the ability to speak clearly and interact effectively in all circumstances. They must also show sound decision-making capabilities, problem-solving skills, and maintain composure while handling stressful situations. Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills. Ability to obtain TCOLE Telecommunications Operator License within 1 year of employment is required. Proficiency in utilizing Windows computer operating system and the Microsoft Office Suite (including Word, Excel, and Outlook) is required. Knowledge of records management systems is preferred. Preference will be given to candidates familiar with law enforcement terminology and procedures. Physical and Environmental Demands: Physical: * Sit for long periods of time * Bend * Reach above shoulders * Handle objects (dexterity) * Carry/lift over 25-50 lbs. * Kneel * Stand * Push/Pull Environmental: * Exposure to excessive noise * Around moving machinery * Exposure to marked changes in temperature/or humidity * Exposure to dust, fumes, gases, radiation, microwave * Drives motorized equipment * Work in confined quarters Deadline to Apply: Deadline date EEO Statement: SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. Benefits: SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.