Dispatcher jobs in Logansport, IN

Goyette Mechanical, founded in 1928 in Flint, Michigan, is a third-generation, family-owned contractor specializing in plumbing, HVAC, electrical, and mechanical services for residential, commercial, and industrial clients. Known for its 24/7 responsive service, Goyette consistently ranks among the top contractors in Michigan. The Company is deeply committed to workforce development, community engagement, and maintaining a tradition of excellence, integrity, and innovation. Goyette Mechanical provides a competitive salary for this position based on candidate experience, skills, and abilities. Additional perks include paid time off, 401k company match with profit sharing, and medical insurance. The Service Dispatcher Position The Service Dispatcher is responsible for coordinating and scheduling all service calls for the company's service department, while ensuring timely and efficient response to customer needs. Success in this position requires strong communication and computer proficiency, the ability to multi-task and work at a fast pace, attention to detail, and the ability to handle urgent situations with professionalism. This role serves as the central communication point between customers, technicians, and internal teams, providing job details, updates, and follow-up to ensure quality service delivery. Desired Experience, Skills, and Abilities for the Service Dispatcher Position A high school diploma or equivalent is required Strong verbal & written communication skills Strong organizational skills are required Intermediate knowledge of Microsoft Excel, Word and Outlook required Ability to multi-task and prioritize work based on deadlines; excellent time management skills are necessary to succeed in a fast-paced environment Attention to detail and accuracy highly critical in this role Must be able to foster and support a team work environment, placing a high emphasis on excellent customer service Recruitment Process for the Service Dispatcher Position The recruitment process includes a combination of preliminary phone screens, pre-employment assessments, interviews, and a pre-employment background check and drug test. The process, which is being facilitated through EctoHR, Inc., is designed to ensure that candidates are aligned with Goyette Mechanical's mission and vision. Goyette Mechanical is an Equal Opportunity Employer!

**Job Category:** RAS Shuttle Dispatchers **Republic Airways is recruiting a Dispatcher who is positive, dependable, and focused on maintaining the safety of our guests and associates as they hold the responsibility of fulfilling campus transportation needs** , including the 105,000 square foot trainer center, corporate headquarters, adjacent hotels, and parking garage at our Corporate Headquarters in Carmel, Indiana. The Shuttle Bus Dispatcher duties include scheduling drivers, assigning routes, ensuring proper coverage to meet business requirements, assisting with record maintenance, accident reporting and giving drivers direction. _A Commercial Driver's License (CDL) is not required for this role_ **Responsibilities** At Republic Airways, you will be responsible for coordinating our Shuttle Buses on campus, providing transportation to and from off-site parking and between campus and off campus sites. This includes and is not limited to: + Scheduling drivers and maintaining proper coverage. + Communicate information and instructions to drivers (i.e., schedules, route changes, road conditions, accidents, emergencies, etc.) advising on a variety of situations that may impact scheduled transportation services. + You and the Supervisor of drivers will collaborate while the Operations manager is away or anytime the Operations manager deems it necessary for you to stand-in for them. + Coordinate with the Supervisor of drivers & Dispatchers to ensure that there around the clock coverage of phone calls, all emails and text messages to ensure the seamless operation of this department. + Maintain driver work tickets and ensure they are available to driver with plenty of advance notice. + Receives and maintains all driver paperwork and files appropriately (fuel receipts, paper logs if needed, vehicle inspection reports). + Monitors service for timeliness and consistency. + Assist Shuttle Bus Operations Manager as well as dispatch supervisor and driver supervisor with driver training, recruitment, and engagement. + Follow all company, DOT, OSHA, Drug & Alcohol policies other guidelines as required + Greeting all Team Members with appropriate greeting ("Good Morning", "Good Afternoon, "Good Evening"). + Establishes and maintains clear communications with drivers and management team to ensure a consistent, superior level of customer service. + Performs other duties as assigned or Delegated by the Operations manager and both Supervisors. **Basic Qualifications:** + Minimum of a High School Diploma or GED equivalent + Must be at least 21 years of age due to licensed driving requirements + Ability to communicate both verbal and written information to guests and drivers + Proven record of following state and federal motor vehicle regulations + Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated. + Must have knowledge of working knowledge of DOT rules and regulations. All Republic Drug and Alcohol Policies. + Must be flexible, during seasonal peak schedule changes and weekend work may occur + Experience in the use of computers and associated software (Microsoft Office Suite). Teams, and outlook **Preferred Experience & Certifications** + 2 years' dispatch experience with a passenger transportation company + Be in good standing with Republic Airways **Why Work Here** + Travel Privileges across 2 major airlines- Delta and United as well as ZED + The most competitive benefit package across the industry- including medical, vision, dental, life, long-term and short-term disability, and AD&D + Immediate 401K Vesting & Company Match at 3% + Ample professional development opportunities and career growth opportunities that can help land a job with our mainline partners **Who We Are** Founded in 1974 and based in Indianapolis, Indiana, Republic Airways is one of the largest regional airlines in the U.S. Republic operates a nearly 1,000 daily flights to 100 cities in 40 U.S. states, Canada, the Caribbean and Central America under our major airline partner brands of American Eagle, Delta Connection and United Express. We are more than a premier airline. We are family. Each of our 6,000+ professionals - whether they work at our corporate headquarters, on the ground at one of our 11 bases or in the air with our passengers - are responsible for our Company's success We work to encourage, support and invest in our Associates both professionally and personally. We live and breathe our Vision, Mission, Culture Statement and Guiding Principles - those words are put into action every day at Republic. **EQUAL OPPORTUNITY EMPLOYER, DISABILITY, AND VETERAN ACCOMODATIONS** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **Equal Opportunity Employer, Disability and Veteran Accommodations** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Founded in 1974 and headquartered in Indianapolis, Indiana, Republic Airways is one of the largest regional airlines in North America. Republic operates a fleet of 200+ Embraer 170/175 aircraft and offers scheduled passenger service with 900 daily flights to 80+ cities in the U.S. and Canada. Republic continues to lead the way in innovation and operational excellence for 50 years. The unrivaled work being done by our over 6,000 Associates sets us apart from the competition. We are in an era of growth and untapped potential across the aviation industry. It's an exciting time to be part of our Company, from corporate positions to the flight deck. No matter your role, your opportunities are elevated at Republic Airways. Republic Airways fosters a culture of trust, respect, care and fun. We believe our people and the passion they bring to their work is what distinguishes us. We work to encourage, support and invest in our Associates both professionally and personally. We live and breathe our Vision, Mission, Culture Statement and Guiding Principles - those words are put into action each and every day at Republic.

Job Description The New Albany City Police Department is seeking Communications Dispatchers to respond to emergency and non-emergency calls for assistance and information. Dispatchers provide communication support services for the New Albany City Police and related emergency services for the City. This position is responsible for the day-to-day operations specific to a communications center, providing the citizens of the City of New Albany with prompt and professional service regarding any and all emergency and non-emergency calls that are received within the Center. SPECIFIC DUTIES AND RESPONSIBILITIES: "*" denotes an essential function of the job A. *Performs all key tasks and duties of a dispatcher. B. *Answer all calls promptly and professionally and maintain a calm demeanor at all times. C. *Maintain calm in radio transmissions during hectic and/or dangerous situation and make every attempt to calm angered, distraught and/or frightened callers. D. *Immediately dispatch the appropriate party to respond to the caller; Fire, police and/or EMS. E. *Provide general information to the public and refer calls to appropriate agencies. F. *Maintain an accurate log of incoming calls service request and action taken. G. *Test and inspect all equipment as required and immediately report any problems to management. H. *Follow all applicable safety rules and regulations at all times. I. *Monitor radios and/or security cameras. J. Send all Media inquiries to the Chief of Police to handle. K. Assist with training new personnel. L. Performs other duties as assigned. STANDARDS OF PERFORMANCE: A. Demonstrate informative and professional assistance when working with vendors, co-workers, and the public. B. Act independently and originate new procedures and new approaches to problems. C. Display excellent verbal and written communication skills. D. Maintain initiative to preserve the flow of work. E. Ensure commitment and follow through to deadlines. F. Sustain interpersonal relationships which encourage openness, candor and trust, both internally and with the general public. G. Complete projects and/or reports in accurate and timely manner. H. Maintain City information in a confidential manner. I. Work as a team member. J. Display professional appearance, warm demeanor and positive attitude. K. Be a motivated self-starter. L. Be accurate, efficient and organized at all times. MENTAL AND PHYSICAL REQUIREMENTS: A. Understand, respond to, and apply complex concepts, information and instructions including policies, procedures, laws and/or regulations. B. Engage in frequent interpersonal interactions that are stressful and sensitive in nature and do so with tact and diplomacy. C. Work extremely well under pressure and highly stressful situations and remain calm and in control at all times. D. Manage multiple tasks simultaneously. E. Stand, walk, reach with hands and arms, climb, balance, stoop, kneel, crouch or crawl occasionally. F. Sit for extended periods of time. G. Think and apply good and reasonable judgment, discretion and initiative in accomplishing all functions. H. Work effectively despite sleep pattern disruptions as a result of rotational and irregular shift work and overtime. I. Lift and/or move up to 10 pounds occasionally. J. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. K. Ability to hear, understand and respond verbal information in person, by phone and by radio, including with difficult to understand callers. L. Must speak clearly and concisely in English. M. Hear, understand and respond using radio transmitters and receivers, radio consoles, telephone and radio headsets, multi-line telephone systems and complex communications equipment. N. Ability to see, read, and understand written information and instructions in all forms, including handwritten, hard copy or electronic communication formats. O. Ability to see and use all related communications equipment including radio transmitters and receivers, radio consoles, telephone and radio headsets, multiline telephone systems, computer consoles and data communications terminals. WORKING ENVIRONMENT AND CONDITIONS: A. This position requires working in the internal environment around dispatcher and/or police equipment. B. This position requires a flexible work schedule; night and/or weekends may be required. EDUCATION, EXPERIENCE AND TRAINING: A. Minimum of high school diploma required; some college preferred. B. At least three years of progressively responsible communications dispatching experience, preferred. C. Knowledge of CAD and E911 equipment required. D. Previous customer services experience, preferred. E. Ability to handle a high volume of incoming calls while maintaining proper phone etiquette and a high level of professionalism at all times. F. Willingness to take on additional tasks as assigned. EQUIPMENT AND TOOLS: This position requires use of computers, keyboards, office equipment and similar specialized technical and electronic equipment commonly found in communication centers.

Job Title: Public Safety Dispatcher Status: Non-Exempt,12 month, 32 hours per week (.75FTE) Wage Grade: 720 Reports To: Chief of Police Overview: Provide dispatch services and additional support to College community. This position is part of a team that provides 24 hours per day, 7 days per week, 365 days per year coverage. This is a part time (75%) 12-month position, rotating 2nd shift (3pm - 11pm) and 3rd shift (11p-7am) with rotating weekend/holiday responsibilities. This position works 4 days each week. Job Duties: * Answers calls received at the switchboard. Based on information provided by the caller, route calls to the appropriate party and/or dispatch security officers to respond. * Monitors fire alarms, responding according to College policy and protocol. Monitors camera feeds and reacts to situations as necessary. * Calls in facilities service personnel and other Augustana employees for emergency purposes or as instructed. * Answers emergency calls and notifies appropriate internal and external parties as specified by College policy and protocol. * Sends electronic notifications via E2 Campus system to alert campus community of safety concerns. * Issues visitor and temporary parking passes. Check in contractors. * Performs additional administrative support duties as requested. * Other duties as assigned Requirements: Education: High School Diploma or GED required. Experience & Skills: * Excellent verbal and written communication skills and the ability to use Microsoft Office products to create written documents. * Strong proficiency utilizing desktop PC's (Personal Computers) * Ability to remain calm during emergency and stressful situations * Ability to make decision with limited supervision and extreme time constraints. * Ability to work with a diverse group of colleagues, students, and campus visitors. * Ability to work efficiently with frequent interruptions. Travel: None Physical Requirements: Must be able to lift 25 pounds on a frequent basis Also required is the ability to see, listen, hear, speak, read, bend, stoop, and use a computer and telephone to accomplish work outcomes. Additional Requirements: This position requires a valid driver's license. Successful candidates must complete a criminal background check. Additional Information: Pay and Benefits: This part time position is budgeted to pay $15.45 an hour. We offer a competitive benefits package designed to support the needs of employees. Full-time employees are eligible for a comprehensive range of benefits including: * Medical, dental, vision insurance * Flexible spending accounts or health savings accounts * Life insurance, disability insurance, and supplemental insurance programs * Retirement plan with a generous company contribution * Excellent paid time off/holiday benefits * Tuition benefits for employees and their family members * Access to company facilities (gym, pool, health center, etc.) You can learn more about our benefit programs at our Benefits Website. EEO Statement: Augustana is an Equal Opportunity Employer. It is Augustana College's policy to provide equal opportunity to all qualified employees and applicants without regard to race, color, religion, gender, age, national origin, disability and any other category protected by federal, state or local law. Note: This job description is subject to change and is not designed to be a comprehensive listing of activities, duties or responsibilities that are required by the employee. Application Instructions: Application Instructions: Interested applicants should submit a cover letter, resume, and names of 3 references. Review of applications will begin immediately. Applicants must be legally authorized to work in the United States; this position is not eligible for visa sponsorship.

ERO Emergency Response Officer or Emergency Response Team Member TMMI Benefits Include: Weekly Pay Health- Anthem Blue Cross Blue Shield Dental- Aetna Vision- VSP Accrued PTO Time 401K Long Term, Short Term Disability Free Life Insurance Policy of $10K Free Uniforms Growth Opportunity Firefighter 1&2, Hazmat Awareness and Operations Required, Must also be EMR certified (or EMT certified) Securitas is the most locally focused security company in the United States, with over 640 local branch managers and approximately 86,000 security officers who provide unmatched security solutions to meet the specific needs of thousands of businesses. Securitas USA's core business is security services. Our main service offering categories are specialized guarding, mobile guarding, remote guarding, and corporate risk management. These openings will fill up quickly. Please submit your resume and application today! Job Description * Responds to emergency scenes including, but is not limited to, fire, medical, bomb threats, flooding, sprinkler system discharge, elevator emergencies, hazardous materials, inclement weather, and numerous other types of incidents. * Arrives on scene, performs scene size up, and relays information to central dispatch center and on-duty supervisor of current situation and any immediate needs. * Performs rescue procedures to include, but is not limited to, vehicle extrication, machinery extrication, and high angle and low angle rescue. * Performs fire suppression efforts utilizing fire apparatus, hydrants, hose stations, and portable and wheeled fire extinguishers. * Responds to hazardous material emergencies and provides spill containment efforts for both small and large releases. * Responds to medical emergencies, initiates patient assessment and/or stabilization, prepares and transports patients to onsite medical clinic. * Relays patient care information to medical personnel to include, but is not limited to, patient information, medical history, vitals, and treatments. * Administers treatment of injuries and illnesses following established medical protocols and procedures at the emergency scene or in specialized response vehicle. * Performs triage duties during mass casualty incidents. * Provide standard security duties to include, but is not limited to, unlocking doors, escorts to visitors, guests, and team members, patrol buildings and parking lots, and report back to central dispatch center and on-duty supervisor any irregularities. * Prepares logs and reports as required. * Other job related duties as assigned. Requirements * N.F.P.A. Firefighter 1 and 2 required * Hazardous Materials Awareness and Operations Level certifications * National Registry or State of Indiana Emergency Medical Technician (EMT) or Emergency Medical Responder (EMR) certification * Out of state certifications must be transferable to Indiana and must be completed within 90 days of hire * Must be able to meet and continue to meet any applicable state, county, and local certification requirements for Emergency Medical Technician (EMT) or Emergency Medical Responder (EMR) level certification. * With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. Occasional reaching with hands and arms, stooping, kneeling, crouching, and crawling. Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. Additional physical requirements may include frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. EOE/M/F/Vet/Disabilities

Please check your email inbox, spam and junk folders for important communication regarding your hiring status. If you unsubscribe from emails, you will not receive notices to schedule interviews and testing. The selection process will include the completion of a City of Southfield application, a review of the applicant's qualifications, driving record and criminal history check, a mandatory written examination (3 hours), and an oral board interview. Selected candidates will be subject to a level 4 background investigation, and must successfully pass a psychological evaluation and physical exam prior to employment. Each step of the process must be passed before the applicant will be moved to the next step. CLASSIFICATION: PST/911 Dispatcher - Southfield Police Department Salary: $48,467 - $66,759; plus $2.50 per hour for every hour worked as a Dispatcher Excellent benefit package, including medical, dental, vision, retirement, holidays, vacation, and more. Uniforms provided. Lateral Pay: Candidates with current or prior work experience as a 9-1-1 Dispatcher will be considered for additional compensation up to $57,613 based on current certifications, qualifications, and length of service. Southfield Dispatch is a 24-hour, 7-day a week operation including nights, weekends, and holidays. You will be required to work overtime, even mandatory overtime and must have flexibility/availability for emergency call back or overtime.* * Receive and prioritize incoming emergency and non-emergency calls, complaints, and inquiries from the public. * Evaluate the information and dispatch police, fire, and emergency medical assistance. * Perform crisis intervention with distraught callers when necessary. * Use good judgment and common sense in making decisions and maintain composure during extremely stressful situations. * Operate communications equipment including computers, radios, and telephones. * Full-time shift work--including days, afternoons, midnights, weekends, and holidays. * Mandatory unscheduled overtime may be required, depending on staffing. * Performs other duties as assigned. * Southfield Dispatch is a 24-hour, 7-day a week operation including nights, weekends, and holidays. You will be required to work overtime, even mandatory overtime and must have flexibility/availability for emergency call back or overtime.* * High school diploma or equivalent. * One (1) year of relevant work experience serving the public or in a high volume call center environment. Prefer previous experience at a 9-1-1 communications center; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. * Possess voice, speech characteristics (e.g. tone and diction), language and communication skills suitable for telephone and radio operations. * Current expertise or ability to learn to operate Computer Aided Dispatch (CAD) system and other office equipment. * Prefer candidates with the ability to type 30 w.p.m. * Must be able to read and interpret maps. * Valid driver's license and must meet the City of Southfield driving record standards. * Must have NO felony convictions and no record of serious misdemeanor convictions. The selection process will include the completion of a City of Southfield application, a review of the applicant's qualifications, driving record and criminal history check, a written examination, and an oral board interview. Selected candidates will be subject to an extensive background investigation, and must successfully pass a psychological evaluation and physical exam prior to employment. Each step of the process must be passed before the applicant will be moved to the next step. City of Southfield Driving Standards link: City of Southfield Applicants who meet the minimum requirements will be notified by email to attend an orientation and testing. Applicants must maintain all minimum requirements and certifications while waiting for consideration for employment. Names of the successful candidates will remain eligible for consideration for nine months from placement on the eligibility list. This announcement is only a summary of the position, its duties, job requirements, and compensation. Further information is available from the Human Resources Department. The City of Southfield does not discriminate in its employment or any other programs or activities on the basis of sex, race, color, age, height, weight, marital status, national origin, religion, arrest record, physical or mental disability, family status, sexual orientation, gender identity or any other protected category. We provide reasonable accommodation for qualified individuals with a disability if requested. Individuals with special needs who may require assistance with the application process should contact the Human Resources Department at ************** or ****************************** if auxiliary aids or services are needed. Reasonable advance notice is required. AN EQUAL OPPORTUNITY EMPLOYER M/F/V/H, DRUG-FREE WORKPLACE

Pay Rate: $22.44 Full-Time: 80 Hours Biweekly PURPOSE: The dispatcher position is skilled emergency service work that involves receiving emergency 911 and non-emergency requests for police, fire and EMS assistance. They determine the nature/urgency of calls, initiating first responder action and maintaining close contact with the field units to monitor response and needed support requirements. It requires a considerable degree of initiative and independent judgment within procedural boundaries in responding to emotional, disturbed and sometimes abusive people in a variety of situations. Work may be performed separately or in conjunction with other dispatchers. Dispatchers may assist in training, teaching and basic operational equipment management. WORKING CONDITIONS - ENVIRONMENT: Works in secure dispatch center. High stress environment rising from crisis situations and constant flow of emergency calls. Above average level of noise due to printers, telephones, computers and radios Will be required to travel to various locations for training as necessary. Must be available to work all shifts, weekends and holidays. No tobacco facility EDUCATION / TRAINING: Minimum: High school graduation or equivalent Preferred: 40 hour Basic Telecommunicator Course Ability to obtain and maintain LEIN Certification Ability to obtain and maintain EMD / CPR certifications Ability to complete and maintain State of Michigan minimum training standards for Telecommunicators EXPERIENCE: The ideal candidate will have one plus years of experience in administrative support, customer service, emergency communications, or in a fast-paced multidiscipline environment. They must be a team player, possess strong keyboarding skills and follow procedures. The ideal candidate will be able to multitask, spell accurately and speak English clearly and concisely. They will possess the ability to exercise good judgment, think quickly, and take notes accurately and legibly. They will have good public relations skills, the ability to file alphabetically and chronologically, work independently and/or in cooperation with other emergency communications personnel, and possess the ability to remember details after the fact. Previous public safety is a plus. SKILLS, KNOWLEDGE AND ABILITIES: *Skill in communications using two-way radio and telephone equipment. *Skill in operating a variety of communications equipment effectively. *Skill in reading and interpreting maps to determine locations and jurisdictional boundaries. *Skill in multi-tasking, coordinating simultaneously mental, manual and visual activities. *Skill in observing situations analytically and objectively and relaying details accurately. *Knowledge of public service activity and methods of local government. *Knowledge of computer technology and equipment. *Knowledge of law enforcement, Fire and EMS terminology and procedures. *Knowledge of geography for the County of Van Buren and surrounding counties. *Knowledge of English language for spelling and proper word usage. *Ability to speak and think clearly and act quickly in emergencies. *Ability to function and cope appropriately in stressful working environment. *Ability to establish and maintain effective working relationships through a team concept. *Ability to meet attendance schedule with dependability and consistency. DUTIES / RESPONSIBILITES under the direction of the Dispatch Director or designee in an office environment: *Receives and responds to emergency and non-emergency calls including enhanced 911, non-emergency calls from the public and agencies via telephone and radio systems. *Processes and evaluates information received, prioritizes calls and dispatches required units and/or agencies. *Monitors and coordinates radio frequencies. *Maintains status and locations of public safety personnel. *Creates and maintains logs of public safety communications activity utilizing current technology. *Accesses and enters sensitive data in local, state and national databases as necessary for investigative purposes. *Maintains appropriate security and confidentiality of sensitive information. *Keeps informed of department regulations, policies and procedures. *Performs minor maintenance on equipment or notifies proper authorities for repair work. *Functions as on duty warning coordinator. Monitors need for and disseminates public warning information as required, according to established plans and procedures. *Makes decisions on unusual situations and answers questions as they arise within the Dispatch Center. *The role of Dispatcher requires shift work and overtime in accordance with maintaining a fully operational 24-hour facility. PHYSICAL & OTHER REQUIREMENTS: Eyesight corrected to 20/20 Hearing in both ears not less than 40db - in accordance to the NENA Hearing standard (54-002). Ability to listen and speak by telephone, in person and two-way radio Finger and wrist dexterity suitable for typing, keying data into computers, file paperwork and handwriting Ability to sit for prolonged periods of time Ability to view and make selections using electronic keypads, switches and mice Reaching and use of reference books and manuals Movement from one workstation to another quickly Ability to perform multiple tasks simultaneously The candidate is required to pass a pre-employment background, physical, drug screening and psychological examination by an approved person of Van Buren County. *The above are general descriptions of duties, responsibilities and requirements. Duties and responsibilities may be added, deleted or modified at any time.

Join the TCI Team as a Dispatcher - $24/Hour | PM Shift: 5pm start time Are you an experienced dispatcher ready to take your career to the next level with a company that values safety, service, and professional growth? TCI Logistics is seeking a dependable and driven Dispatcher to support and manage our day-to-day transportation operations. This is your opportunity to work with a team that keeps logistics running smoothly-and safely. 📍 Position Overview As a Dispatcher at TCI, you'll play a critical role in coordinating transportation services across our operations. You'll work closely with drivers, dispatchers, mechanics, and other departments to ensure trips are covered, schedules are met, and compliance is maintained-all while delivering exceptional customer service. 💼 Key Responsibilities Coordinate daily operations including dispatching and adjusting driver assignments as needed. Ensure safety is always the #1 priority. Monitor and audit Hours of Service (HOS) for compliance. Work with recruiting and training teams to support new driver onboarding and orientations. Support equipment logistics, maintenance scheduling, and terminal safety activities. Oversee customer service standards, meeting and exceeding performance goals. Maintain clear communication with internal teams and external partners. Organize and lead driver meetings and contribute to a culture of safety and accountability. 🛠️ Skills & Qualifications Excellent communication and interpersonal skills. Strong attention to detail and ability to multitask. Familiarity with DOT compliance and HOS regulations. Ability to lead by example and work as part of a collaborative team. High level of ethics and confidentiality. Experience in dispatch or logistics is strongly preferred. ⏰ Shift Details PM Shift: 5pm start time Coverage as needed with potential to work night, weekend, and holidays 💲 Compensation Hourly Rate: $24/hour

Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services.Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.Washtenaw Community College is an Equal Opportunity Employer. Posting Details Posting Details (Default Section) Posting Number: 0603060 Position Title: Part time Public Safety Dispatcher IMMEDIATE HIRE Position is: Part Time Position Type: Staff Position (Full Time/Part Time) Department/Ofc.: Public Safety Position Description: Seeking applicants for the midnight shift (Thursday and Friday) for immediate hire. The department operates with three shifts: 7A-3P, 3P-11P, and 11P-7A Monday through Sunday. Flexible scheduling around class and work schedules, whenever possible.*WCC tuition waiver available at hire!! You would be eligible for a WCC tuition waiver of 3 credit hours per semester upon hire. Must remain employed for the entire semester in order for tuition waiver to be applied.Why Join WCC? A welcoming environment for our students, faculty & staff WCC tuition waiver of 3 credit hours per semester Retirement options and flexible schedules available Great Discounts at WCC's Health & Fitness Center, Barnes & Noble Bookstore and more! Check out our Part Time Benefits here Position Summary:This position is responsible for the effective and efficient operations of the Public Safety Department's communication center. The Public Safety Dispatcher answers the telephone and in person requests for service and transmits those requests to public safety personnel. This position receives, evaluates, prioritizes and directs all incoming requests of the campus community, general public and the staff of the department. They are responsible for the timely activation of Tornado and Active Shooter Protocols to include emergency messages as they pertain to the safety of the campus during events of natural disaster, medical emergencies, hazardous material threats, and in-progress or delayed reporting of criminal behavior.Essential Job Duties and Responsibilities: • Provides first level contact with the campus community and general public by processing telephone and walk-in requests for service.• Evaluates each request received and determines the proper response and carries out such response by dispatching the proper Public Safety staff supported by the proper emergency public safety service as needed.• Monitor the Access Control system for alarms and formulate the proper response as needed.• Initiate campus wide Tornado and Active Shooter Protocols and other Emergency Notifications.• Perform remote locks and unlocks of doors campus wide as requested.• Monitor CCTV system and record incidents for law enforcements as needed.• Accurately document all calls and requests for service.• Manage the accurate collection, storage and disposal of lost and found property services for the campus.• Maintain and manage databases.• Regular attendance on campus is required for this position.• Other duties as assigned.Hours/Schedule: This position will work varying hours between 20-24 hours per week. The department operates with three shifts: 7A-3P, 3P-11P, and 11P-7A Monday through Sunday. Flexible scheduling around class and work schedules, whenever possible. May be required to respond to campus in an emergency situation during off-duty time periods. This position is required to work holidays and all college closure days, regardless of weather Physical Demands:• Required to wear a uniform. Minimum Qualifications: Minimum Required Knowledge, Skills and Abilities:• High School diploma or GED equivalent.• Minimum age of 18 years or older.• One (1) year full time work experience; public safety/police dispatch environment preferred.• Strong interpersonal skills to deal effectively with students, faculty, staff and public safety agencies.• Required to maintain a high level of honesty and integrity.• Ability to operate a multiple line telephone system.• Ability to multi-task.• Ability to interview persons requesting service in a manner that solicits all pertinent information regarding the situation being reported, with the ability to communicate that information to staff person(s) in the field.• Ability to appropriately handle confidential material and information.• Ability to organize and prioritize work responsibilities.• Ability to follow complex directions, record information and accurately communicate verbally.• Must pass conditions of a background investigation. Preferred Qualifications: Posting Date: 03/22/2024 Closing Date: Open Until Filled Yes Special Instructions to Applicants: Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services.Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.Washtenaw Community College is an Equal Opportunity Employer. Salary/Hourly Rate: $18.02 Salary Comments: 2025 - 2026 Wage Rate Supplemental Questions Required fields are indicated with an asterisk (*). * Do you meet the minimum qualifications for this position? Yes No Required Documents Required Documents Resume Optional Documents Cover Letter Unofficial Transcripts 1 Other Documents Unofficial Transcripts 2 Unofficial Transcripts 3

Are you interested in public safety? If so, becoming a campus dispatcher may be your opportunity to explore this field. Position Requirements: *Must be able to multitask * Be able to use their databases to enter and retrieve information * Work is during the evening, nighttime, and weekends Essential Duties/Responsibilities: *Answering emergency and non-emergency calls * Handling after-hours maintenance requests * Monitoring the campus fire and security alarm system * Guest permit issuance * Ensuring student worker and patrol officers are secure while on duty Number of Positions Available: Documents Needed to Apply: Resume/ Class Schedule Special Instructions to Applicants: EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community atferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University's Policy on Non-Discrimination, visit:Ferris Non-Discrimination Statement.

Job Description Department: Central Dispatch Affiliation: POAM Communication Specialist Wage: $24.30 per hour (POAM Comm. Spec., Tier 1, Step 1) Under the supervision of a Communications Supervisor, the purpose of this position is to receive requests for police, fire and emergency medical assistance from the public and dispatch these requests to the appropriate agencies. Employment Qualifications: Education: High school diploma or equivalent. Experience: Data entry and computer use experience preferred; prior work experience with public safety dispatching desired. Licenses and Certifications: Must possess a valid driver's license. Must maintain performance certifications and minimum training standards required by State and Federal guidelines. Within 24 months from date of hire, shall complete Module Two, a 40-hour telecommunicator training course approved by the State 9-1-1 Numbers Committee. Other Requirements: Must complete Michigan LEIN operator training. Maintain LEIN/NICI fingerprint clearance. Pursue continuous professional development for current trends in communications/dispatch and emergency service practices.

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description Hours: This position is PRN, hours are 'as needed' The Patient Transport Dispatcher reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: Monitors and assigns patient transport according to request through the use of Epic. Sets priorities of patients transported according to predetermined departmental policy. Informs ancillary area/nursing units of any delay in service. Verifies information on request for accuracy prior to distribution to patient transporter. Schedules breaks and lunch for patient transporters according to patient volumes. Immediately reports to Manager any problems with patient transporters or undue delays in transporting patients. Upon request, coordinates area function in absence of Resource Coordinator. Other duties as assigned. Qualifications Required: High School diploma or acceptable equivalent. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Oswego Community Unit School District 308 is currently seeking exceptional candidates for the position of Dispatcher in the Transportation Department. Under the direction of the Director of Transportation and/or their designee, the Transportation Dispatcher is responsible for planning, scheduling, and dispatching bus routes and drivers for the safe transportation of students. The role includes managing communication between drivers, school officials, and parents, as well as responding to emergencies and ensuring compliance with district policies and regulations. BENEFITS: Full-time Associates enjoy a robust selection of healthcare benefits including employer paid Life and AD&D insurance, Long Term Disability, Employee Assistance Program (EAP), as well as three medical plans to choose from including PPO and HMO plans. What's more, CUSD provides a 100% claim reimbursement program for out of pocket expenses (excluding ER services), when an employee is enrolled in our PPO plan and uses our RUSH Healthcare reimbursement program. For more information regarding the specific duties and responsibilities, please review the attached . Attachment(s): Job Description - Transportation Dispatcher.pdf

Job DescriptionDescription: Company Description: Auxilio is here to help school districts. Across several categories, we provide specialized, expert management of the student environment, saving clients' time and money to reinvest in the student experience. Scope: The Transportation Dispatcher is responsible for dispatching all buses while ensuring on-time performance of routes. Essential Functions: Assists in the initiation and implementation of transportation routing and scheduling. Operates and maintains company routing and service management software. Handles heavy phone and radio traffic. Takes all scheduling and driver complaints, report to Transportation Manager. Provides solutions to drop-off and pick-up problems. Handle back-up driver duties or perform miscellaneous clerical duties as needed. Follow company policies and procedures including local, state and federal laws and regulations. Attend safety, training and informational meetings. Assists with supervision of day-to-day operations. Always adhere to FERPA regulations and remain confidential. Performs other duties as assigned. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Requirements: Qualifications: At least 21 years old. High school diploma or equivalent. Valid Driver License required. 2-3 years dispatch or bus driver experience required; 3-5 years' experience preferred. Class B CDL License preferred; Class B CDL training provided, if necessary. Subject to Background Check and Drug Screen. Subject to DOT Physical and Motor Vehicle Review. Computer literate and basic knowledge of radio dispatch equipment. Excellent communication and customer service skills with a strong attendance record. Committed to a Safety Lifestyle. Physical Demands: The following physical demands are occasional lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity. Generally, the job requires 80% sitting, 10% walking, and 10% standing. The job is performed under some temperature extremes and under conditions with some exposure to risk of injury and/or illness. Employee is regularly required to see, talk and hear. Must be able to lift up-to 15 pounds. Offered Benefits: Competitive Pay Medical, Dental, and Vision Insurance 401k Retirement Plan Financial Wellness Program Employee Assistance Program Cell Phone Plan Discount Paid Time Off Holiday Pay Sign-On Bonus Referral Bonuses Paid Training Growing Company Auxilio Services is an Equal Opportunity Employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

AM Dispatcher / Secretary to the Director of Transportation , 4 hours per Day (5:30 am - 9:30 am) SALARY/BENEFITS: Per KHSSA Master Agreement The Transportation Department serves as an integral part of our school operations. We are looking for a dedicated service oriented professional to assist our department with managing the districts transportation operation. Covering a district boundary of 47.2 square miles each day and driving approximately 330,000 miles each year Kenowa Hills Public Schools transports a large portion of its' student body. Communication with parents, school building staff and bus drivers is a key expectation of this position. QUALIFICATIONS: Knowledge of applicable laws, codes, rules and regulations related to pupil transportation (Training provided). High School diploma or general education degree (GED) preferred. Must possess or obtain a Class B or higher CDL with PS endorsements. Must get a DOT physical Must have an acceptable driving record. Must be willing to drive when needed to fill in. Skills that exemplify a high degree of computer proficiency Must be able to maintain confidentiality and exemplify discretion with student records. Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems in various situations. Ability to work in a friendly manner with co-workers, parents, and students. Ability to read and understand maps. Ability to perform duties with awareness of all district requirements and Board of Education Policies. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Ability to multi task and handle multiple incoming calls Assist with the planning and development of bus routes throughout the school year Provide ongoing communication to parents and drivers related to transportation Coordinate transportation department to ensure all routes and assignments are covered on a daily basis as well as field trips and after hours transportation needs. Maintain good public relations with parents / guardians, students and school personnel Complies with the rules and regulations of the Kenowa Hills Pubic Schools Board Policies Maintain professional and technical knowledge by attending conferences and training programs Participates in on-site training Performs other duties as assigned by the Transportation Supervisor. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk, sit, use hands to handle or feel; reach with hands and arms, stoop, kneel, or crouch; talk or hear. The employee will occasionally lift and/or move up to 50 pounds. The employee is continuously driving on the job. The employee frequently repeats the same hand, arm or finger motions. The employee will frequently bend, twist at the neck and trunk while performing the duties of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud. Note to New Employees : Pursuant to PA 131, the selected candidate must receive clearance from the Michigan State Police Department prior to the offer of employment. The candidate is responsible for the background check fee. It is the policy of the Board that no staff member or candidate for a position in this District on the basis of race, color, religion, national origin, creed or ancestry, age, gender, marital status, height, weight, political belief or disability which does not impair an individual's ability to perform adequately in the individual's particular position or activity, shall be discriminated against, excluded from participation in, denied the benefits of, or otherwise be subjected to, discrimination in any program or activity for which the Board is responsible or for which it receives financial assistance from the U.S. Department of Education.

Transportation District: Wayne-Westland Community Schools

Job Description As an Emergency Medical Technician (EMT) on the Sober Support Unit (SSU), you work as part of a multidisciplinary team to monitor and assist individuals in acute detox situations. The SSU is a short-term, 24-hour program for adults experiencing the side effects of drug and alcohol misuse. The goal is to provide a safe, supportive environment and a connection to follow-up treatment. Essential Functions: Perform initial and ongoing care assessments for individuals with chronic or non-urgent health issues. Monitor person's served health Obtain and monitor vital signs to ensure stable health and safe withdrawal. Assist in medication: Help individuals in self-administering medication as ordered by a physician. Document all care: Complete detailed, timely, and accurate documentation of all assessments, interventions, and observations. Administer first aid for any non-life-threatening health conditions. Intervene in detox situations: Provide immediate assistance and intervention for individuals experiencing acute symptoms of detoxification. Maintain a supportive environment: Contribute to a non-judgmental, engaging, and empathic atmosphere. Collaborate with the team: Work effectively with other staff, such as peer support specialists, to provide integrated care. Other duties as assigned Job Requirements and Qualifications: Education: High School Diploma or GED Training Requirements (licenses, programs, or certificates): Certified Emergency Medical Technician (EMT) license BLS Certification Experience Requirements: Experience in providing services to Individual's with Substance Use Disorders, adults with Mental Illness, Children with Serious Emotional Disturbance or adults and/or children with Intellectual / Developmental Disabilities preferred. Experience in providing services in the public sector preferred. Job Specific Competencies/Skills: Ability to build positive relationships with contractors and community partners. Knowledge of Health Care Systems desired Knowledge of OCHN Substance Use Disorder and Core Provider Agencies and services Demonstrated effective interpersonal skills. Demonstrated ability to work effectively in a team environment. Demonstrated effective negotiation skills. Demonstrated effective written and oral communication skills. Demonstrated effective computer skills with Word, Excel, database, and other relevant software programs. Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information: Travel required, physical requirements, on-call schedules, etc.: Must have available means of transportation to and from OCHN and for required offsite meetings or site visits. Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in an office environment. The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.

This critical role serves as the vital communications link between the public needing help and emergency services response. As first responders, public safety dispatchers (PSD) are typically the first point of contact when a person reaches out for help. This requires a candidate to be able to work independently in a high-stress environment while receiving and evaluating incoming emergency and administrative requests for emergency services, including but not limited to law enforcement, fire, and emergency medical services (EMS); triaging those requests for service; providing guidance and assistance to the public in life-safety situations; and coordinating appropriate responses to high-risk, high-stress operations, with the objective of keeping all participants safe. This list may not include all tasks and/or knowledge which may be expected of the employee, nor does it cover all specific duties which may be required. Other duties may be assigned. Using training and policies to screen requests for emergency services; answering them professionally, recognizing if a call is received from telephone, text, video, or an automated data feed. Using appropriate technology to communicate with callers. Using knowledge of law enforcement, fire, and EMS protocols to prioritize and sequence calls promptly in limited time with limited or no supervision. Demonstrating clear and effective communications with active listening, call control, judgment, respect, and empathy with callers that range from calm to panicked. Providing pre-arrival and post-dispatch instructions to those that are requiring assistance during high-stress situations, such as cardiopulmonary resuscitation (CPR), childbirth, hemorrhaging, active-shooter, and entrapments. Managing challenging callers using appropriate handling of distressed, autistic, hearing-impaired, elderly, angry, and foreign-language-speaking callers. Providing direct counseling to suicidal persons, domestic violence victims, and children. Ascertaining incident information by obtaining and verifying caller information and location, determining the nature of the incident, and all available data including but not limited to automated data, social media information, text message, images or video, and providing information to emergency services either verbally and/or digitally. Using TDD and relay services to comply with standards for handling calls from hearing-impaired callers. Utilizing language interpretation services and coordinating with mental health resources for appropriate contacts with callers who have mental health or language barriers to receiving help. Using text-to-911 to communicate effectively with callers. Interpreting caller location by using geographic knowledge, tools, and location tracking capabilities when available. Interpreting automatic number and automatic location data provided by the emergency communications phone system and verifying data using mapping software for accuracy and reliability. Maintaining communications during life-threatening emergencies, providing safety/lifesaving instructions, and maintaining control of the conversation until field units arrive on scene. Using available vehicular, bystander, and/or law enforcement information for the purpose of protecting the public at the scene as well as on-scene responders by identifying the need for advanced life support resources or specialized fire extraction equipment. Utilizing training and reference resources when determining the nature and priority of emergency incidents that have live-streaming videos, graphic images, and text. Using training and operational protocols to take appropriate action such as: relaying critical information, dispatching/initiating emergency response services, or referring callers to other agencies. Documenting incident details quickly and accurately to establish incident urgency, categorizing the incident type and obtaining the proper help for the caller. Demonstrating clear and effective communications and active listening with public safety responders using appropriate terminology, codes, and signals. Relaying initial information for dispatch accurately, reviewing the call for service details, and assuming incident command until first responders arrive. Conducting health and safety status checks of responders and using other available technology to ensure on-scene responders' safety. Documenting thoroughly and accurately all incident activities while maintaining awareness of scene activities. Operating emergency, administrative, and backup telephone and radio communications systems effectively. Facilitating the transferring of calls to the appropriate resources and performing conference calls with entities, such as but not limited to poison control centers or helicopter dispatch. Interpreting and understanding local and regional geography to quickly and accurately identify the location of the emergency to improve response times of field responders. Operating a sophisticated workstation comprised of multiple computer systems, computer-aided dispatch (CAD) software and geographical information systems (GIS), state and federal clearinghouses, call handling including teletypewriter (TTY) and text-to-911 sessions, as well as communications systems such as radio dispatch consoles and recording systems. Operating multiple systems and conversations simultaneously without mistake. Notifying key personnel of critical incidents, using judgment to determine the need to contact other law enforcement and public safety agencies for additional information and resources as needed, or relaying information regarding incidents and situational awareness. Activating mass community warning and notification software programs to inform the public of impending critical information related to such things as severe weather impacts, potential injury or life-safety events. Managing chain of custody for records and documentation used in court proceedings and legal discovery. Maintaining a calm demeanor under chaotic and stressful circumstances, multiple conversations, and frequently noisy environments. Completing training, certifications, and competencies as needed by actively seeking training, completing the training and certifications required for assigned PST positions, and completing continuing education and career development as necessary. Following established agency policies and procedures, being aware of liability to the agency, and adhering to federal disclosure and privacy laws. Using debriefing tools, stress management techniques. and critical incident response models to deal with mental or emotional strain or tension resulting from adverse or very demanding circumstances. * By the end of the probationary period, thorough knowledge of the policies, procedures, processes, laws, ordinances, and regulations affecting public safety call-taking and the ability to apply them appropriately. * Able to use logic, critical thinking, and reasoning to reach conclusions and solve problems. * Ability to prioritize multiple events based on available resources-critical thinking. * Adhere to policy and procedure requirements that are stringent, rigorous, and unwavering, including confidentiality of information and trustworthiness while dealing with sensitive information. * Communicate clearly, concisely, and effectively; relay details accurately; listen actively; think and act quickly. * Compile and analyze operational data and prepare and maintain accurate records. * Effectively interact with people of different social, economic, and ethnic backgrounds. * Establish and maintain cooperative and professional working relationships with co-workers, supervisors, representatives from other departments, and other emergency services agencies. * Follow instructions, spell correctly, and write clearly. * Handle multiple tasks simultaneously, under pressure, and in emergency and stressful situations. * Learn quickly and retain public safety and technology training material. * Maintain regular, reliable, and punctual attendance. * Obtain information from hostile, confusing, and emotional callers. * Provide effective customer service and deal tactfully and courteously with a demanding public. * Able to handle complaints and difficult situations, remaining calm under pressure. * Remember names, numbers, and locations accurately. * Read and interpret geographical spatial data and maps quickly and accurately. * Resilient and resourceful while coordinating high-risk, high-stress operations, with the objective of keeping all participants safe. Required Education/Experience: A high school diploma or GED. Preferred Certificates or Licenses: Must be able to obtain and maintain the following licenses and certifications within a given time frame: Illinois Department of Public Health, Emergency Medical Dispatcher Illinois State Police, Full Access Certification, Law Enforcement Agencies Data System (LEADS) American Heart Association, CPR Certification International Academy of Emergency Dispatch Certifications: Emergency Telecommunicator Course (ETC) Emergency Medical Dispatch (EMD) Emergency Fire Dispatch (EFD) Emergency Police Dispatch (EPD) Physical Requirements/Working Conditions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. * Work is performed in an emergency communications center. The work level can fluctuate from minimal to fast-paced and high volume. The employee deals with crisis situations that require them to quickly make major decisions involving people, resources, and property with frequently limited direction. * The PSD may be asked to work scheduled shifts at any time of the day and on weekends and holidays. Must be able to cope in a safe manner with stressful situations, emotional callers, responders, and unprofessional contacts. Under unusual circumstances, the PSD may be required to perform duties at or near the scene of any emergency. * This position is designated as essential and must report to work during times when other facilities maybe closed. This position is subject to call back and hold over to maintain minimum staffing 24/7. This position is a 24/7 operation where specialized skills and shift availability are important to the Department. You will need to be available to work any of the 3 shifts, weekends and holidays.

Job Posting Code : 2025027-1 Type : INTERNAL & EXTERNAL Grade : AFSCME219 Group : CITY COPME Job Family : LAW ENFORCEMENT SECURITY Job Class : EMERG COMM TELECOMMUNICATOR Posting Start : 08/08/2025 Posting End : 12/31/9999 MINIMUM HOURLY RATE: $24.05