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Dispatcher jobs in Macomb, IL

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  • Flight Dispatcher (Greater Chicago Area)

    United Airlines 4.6company rating

    Dispatcher job in Arlington Heights, IL

    Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description Our Network Operations team works around the clock running United's global operation, safely, reliably and efficiently. From dispatching and routing our fleet to coordinating with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately, United's customers. From pushback to landing, the Network Operations team is the eyes and ears on the ground no matter where in the world your United flight takes you. This position is physically located in Arlington Heights, IL Job overview and responsibilities: The Dispatcher is responsible for joint operational control with the Pilot in Command to ensure the safe, legal, and efficient operation of United Airlines flights in accordance with Federal Aviation Regulations and Company Manuals. The successful candidate possesses strong organizational skills and is detail oriented. Additionally, strong written and verbal communication skills accompanied by a high work ethic are a must. * Prepares the flight release * Monitors flight progress * Analyzes and disseminates meteorological information, reviews maintenance limitations and calculates the amount of fuel required for safe flight * Updates the pilot in command of significant changes to the flight plan and provides assistance during irregular and emergency situations * Maintains qualification and competency in accordance with FAA and UAL requirements * Interacts with other United Airlines' departments including Maintenance Control, Operations Planning and Meteorology Qualifications What's needed to succeed (Minimum Qualifications): * High school diploma, GED or education equivalent * FAA Aircraft Dispatcher Certificate * 1 year of Airline Operations experience * Must be able to work any shift/any day including holidays * Must pass DOT background and DOT drug screen * Must be legally authorized to work in the United States for any employer without sponsorship * Successful completion of interview required to meet job qualifications * Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): * Bachelor's Degree * At least 1 year of FAR Part 121 Dispatch or closely relevant experience (i.e. Pilot, ATC, etc.) * International Dispatch experience * Experience working as a dispatcher for another airline The starting rate for this role is $7,671 per month. This is also a bonus eligible position (i.e. profit sharing). We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges (subject to the respective collective bargaining agreement). United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
    $30k-42k yearly est. 1d ago
  • Police Public Safety Dispatcher/First Responder

    St. Louis County (Mo 4.0company rating

    Dispatcher job in Clayton, MO

    An employee in this job class is responsible for performing work of marked difficulty processing emergency and non-emergency calls received via radio and telephone. Work is performed under general supervision of a supervisory staff that includes commissioned and professional staff personnel. Work involves the dispatching of police units for the St. Louis County Police Department, and its municipal contracted agencies, by radio in response to requests for service according to predetermined priorities, providing confidential criminal history data through a computer system, maintaining status and location of mobile units through multiple mapping systems, answering and routing telephone calls of high and low priority nature, and responding to inquiries and complaints on non-emergency telephone lines. Work is reviewed for timeliness of response, appropriateness of response and adherence to established procedures and priorities. This position is subject to mandatory overtime being required during periods of inclement weather, or critical incidents of a significant nature, to ensure public safety. An additional 7% Shift Differential pay for employees who work Midnight shift. INCENTIVES:The St. Louis County Police Department offers tuition reimbursement and education incentives for employees who possess a degree of higher education from an accredited institution. They shall receive the following addition to their base rate of pay: Associate's degree: $1,200/year Bachelor's degree: $2,400/year Master's degree: $4,800/year Doctorate degree: $7,200/year Education incentive pay is subject to confirmation by Human Resources and will include proof of an official transcript awarding or conferring the degree. Per the Department's Collective Bargaining Agreement, newly hired employees who do not possess corresponding experience will start at the base starting pay listed in this posting. Position will remain open until filled. Watch the video to see what a typical day in the life of a St. Louis County Police Dispatcher looks like. ******************************************* Examples of Duties * Dispatches police mobile units by radio in response to requests for services according to established priorities and procedures. * Dispatches emergency and lifesaving equipment as needed throughout St. Louis County. * Operates an 800 MHZ radio system to maintain constant contact with officers on a main radio channel, utilizing a headset worn over the head. * Operation of Motorola radio consolette. * Monitors a variety of radio channels through multiple speakers to maintain contact with local and statewide agencies for police or fire/ambulance dispatch while maintaining operation of main radio channel. * Provides radio service to all mobile units. * Monitors, and operates as needed, radio system IO channels. * Provides criminal history information, vehicle information and driver's license information. * Utilizes approved crime networking software to locate information needed to send police, assist police or track calls for service as requested. * Maintains location and status of all mobile units with computer aided dispatch terminals and multiple mapping systems. * Operates emergency siren warning system to notify schools, hospitals and other public places of emergency weather information. * Operation of telephone computer software, without a traditional desktop phone, utilizing a headset worn over the head. * Answers emergency telephone lines and obtains detailed information necessary to dispatch proper emergency assistance. * Answers non-emergency telephone lines and responds to inquiries from citizens and agencies as well as members of the Department. * Determines location of emergency calls and uses the Emergency Callworks Program to route calls to the proper agency as needed. * Investigates the details of criminal incidents being reported through interview at the point of initial contact for all crimes reported by phone. * Performs related work as required. Minimum Qualifications Knowledge, Skills and Abilities: * Considerable knowledge of the operating rules, regulations and procedures of the Department. * Considerable knowledge of the operating rules, regulations and procedures of the contracted municipal agencies dispatched by St. Louis County. * Knowledge of the geography of St. Louis County and surrounding areas. * Knowledge of accepted standards, practices and procedures used in the operation of a radio transmitter-receiver. * Knowledge of computer aided dispatch terminals. * Ability to operate three separate computer terminals at the same workstation. * Ability to perform duties that include the use of 4-6 computer screens at the workstation. * Knowledge of the scope and purpose of related governmental and non-governmental agencies in the area. * Considerable skill in receiving and relaying information through on-line computer system. * Considerable problem solving ability to assist the public and police units in a wide range of situations of high and low priority. * Considerable skill in receiving and relaying information from callers through phone conversation, text message, or video display. * Considerable skill in communicating effectively with persons in difficult, life threatening and other emergency situations. * Ability to hear and differentiate various audible tones. * Considerable skill in coordination of emergency response during critical incidents such as tactical situations. * Skill in interpreting and analyzing requests for police and emergency services. * Considerable skill in understanding and applying the information available in a radio fleet map. * Ability to adapt during situations that may arise to facilitate working with other agencies personnel that may not share policies, procedures or terminology while coordinating response for police, fire and medical incidents. * Ability to work for long periods while sitting down with the possibility of no relief for several hours if needed. * Skill in assigning appropriate priority codes to requests for police and emergency services. * Skill in understanding and following detailed oral and written instructions. * Skill in maintaining simple clerical records * Ability to function effectively in a potentially stressful environment. * Considerable skill in multi-tasking environment during potential emergency situations. * Ability to listen, talk and type simultaneously. * Ability to follow detailed written and verbal instructions. * Ability to prioritize multiple requests for attention effectively while maintaining standards of performance of the bureau. * Ability to type 30 words per minute with no more than five (5) errors. Training, Experience and Education: * Graduation from high school or equivalent (GED) * Understanding of dispatcher training being completed during performance of duties, in a live capacity, on a schedule determined by the training guidelines for the position. Performance tests are given during the initial and secondary stage of training. * Required continuing education to include, but not limited to a 16 hour Telecommunicator Course, monthly Police Legal Sciences training, MULES training to obtain MULES certification, on-shift procedural review or bureau wide training as needed, and a bi-annual training course at the police academy. * Required REJIS certification to be obtained during initial phase of training with a mandatory recertification requirement every three years. Additional Information CITIZENSHIP: Citizen of the United States or valid work permit, and apply for citizenship when eligible. AGE LIMITS: Eighteen (18) years of age at the time of appointment. EDUCATION: Educational requirements and skills will be determined by the position classification. PRE-EMPLOYMENT DRUG GUIDELINES: Any illegal adult use or possession of a controlled substance, including marijuana, within one year prior to employment. The word "drug" refers to any type of controlled substance for which you do not have a prescription; to include marijuanain all forms (edibles, gummies, or any other product containing THC). TATTOO POLICY: Tattoos which may be visible in a short sleeve uniform will be considered by the Chief of Police on a case-by-case basis. Imagery which may be deemed inappropriate or offensive in nature shall be considered grounds for disqualification. Applicants will be required to provide a photograph and explanation to provide context of any visible tattoos. ARREST: Must be free from conviction of a felony or a Class "A" misdemeanor. MILITARY: Must not have a "Dishonorable"discharge or "Bad Conduct"discharge if having served in the military. All"Other Than Honorable" discharges will be reviewed on an individual basis. COMPETITIVE SELECTION PROCESS Under the regulations of the Police Department, all appointments to the St. Louis County Police Department are made on the basis of a continuously open, competitive hiring process conducted under the supervision of the Personnel Services Unit. Each applicant must successfully complete each stage of the selection process before becoming eligible to proceed to the next step. AN EQUAL OPPORTUNITY EMPLOYER: The Board of Police Commissioners resolved that subject to all applicable State and Federal statutory or judicial exemptions, all qualified applicants for employment and/or advancement, whether commissioned or civilian, shall be given equal opportunity for consideration, selection, appointment and retention, regardless of race, color, religion, sex, national origin, age, disability, or political affiliation.
    $1.2k weekly 15d ago
  • Public Safety Dispatcher - Experienced

    City of Richmond Heights, Mo 3.7company rating

    Dispatcher job in Richmond Heights, MO

    Public Safety Dispatcher REPORTS TO: Shift Supervisor Under the direction of the Shift Supervisor, responsible for receiving and dispatching calls for emergency and non-emergency services involving Police, Fire and EMS needs in the ECDC member cities. Assure prompt, timely, courteous and accurate response in accordance with established policy and procedures. Requires independent judgment, problem solving, high levels of communications skills and initiative within established policy as well as the ability to keep a calm demeanor in stressful situations. FUNCTIONS OF THE JOB: Essential Functions: * Shall answer calls for emergencies (telephone or radio) in a courteous manner; * Responds to telephone inquiries and complaints from the general public, other agencies and member agencies by directing the person to the appropriate agency, dispatching an officer or providing the requested information; * Dispatch Police, Fire and EMS based on information received by telephone, alarm system/company, radio or on-view by units in the field; * Shall perform a thorough interrogation of the call, extract vital information necessary and proper to ascertain the nature and location of the emergency and ascertain the proper nature and location of the emergency, and determine the proper apparatus and personnel required to service the emergency. * Maintains contact with all in-service Police, Fire and EMS units and documents change in their status; * Through REJIS, provides criminal history, vehicle information and driver's information; * Works rotating shifts with other dispatchers to maintain minimum staffing, 24 hours a day; * Remains current with on-going events, change in procedure and problems involving the ability for the ECDC to provide service; * Review policy and procedures manual on a routine basis and forward recommendations to the Shift Supervisor for action; * Make notifications as necessary to support field units in their mission; * Reports promptly for duty to relieve the on-duty shift at the designated time, receiving all special orders, work or assignments which may need to be handled during their shift. * Establish and maintain cooperative working relationships with team members, supervisors, stakeholders, members of the community, and member cities; * Operates a two-way radio to communicate with field personnel; dispatches officers; connects multiple agencies; monitors officers during calls; responds to emergencies; documents calls; * Provides information to officers in the field; researches computerized databases; * Enters and maintains MULES entries and other information reported to terminal agencies; reviews warrants; recalls warrants as directed; * Trains for, monitors, and responds appropriately to natural and man-made disasters, as well as the general fast-paced dispatch center environment, handling complex scenarios with minimal oversight (once initial dispatcher training period is complete); * Restores computerized systems and equipment following power outages. * Shall abide by and adhere to all ECDC rules, regulations, policies and procedures and those of participating stakeholders and agencies; * Shall practice good housekeeping at all times and report any equipment malfunctions immediately; * Shall not discuss Dispatch Center business with anyone other than those having the need to know; * Assists in maintaining current list of employee and stakeholder contact information; * Monitors surveillance cameras and security doors; * Monitors inmate arrest status and coordinates commitments and releases with courts; * Ability to provide credible testimony in municipal, state and federal court; * Shall exert all effort to maintain high morale and shall not be party to gossip or other demeaning inappropriate conduct; * May be appointed to other special projects or assignments including the lead dispatcher from time to time as needed; * Shall accept supervisor from the Shift Supervisor, Lead Shift Supervisor, Operations Manager, and Executive Director; * Other duties as assigned. Physical/Mental Activities or Demands: * Ability to sit, for extended periods of time * Ability to maintain composure in stressful times. * Occasionally exert or lift up to 25 pounds. * Concentrated mental and visual attention. * Hearing and specific visual abilities that include close vision. * Ability to answer phones using headsets and handheld unit. * Ability to work in an office environment with considerable distractions. Working Conditions: Office environment with considerable distractions. POSITION QUALIFICATION REQUIREMENTS: Education, Training, and Experience: 1. High School Degree or GED equivalency. 2. Type at a speed necessary for adequate job performance. 3. Emergency medical Dispatching (EMD) certification through a national agency preferred. 4. Possession of or ability to readily obtain MULES/NCIC certification within training period. 5. Knowledge of police and fire technology, rules and regulations operating manuals relating to communications systems. 6. Knowledge on the procedures and policies pertaining to the dispatching of emergency equipment. 7. Knowledge of emergency telephone and radio communications procedures. Skills and Abilities: * Qualified applicants MUST have at least 3 years' experience dispatching first responders within the last 5 years. * Standard radio or telephone communications receiving and transmitting equipment. * Understand law enforcement technology, rules and regulations operating manuals relating to communications systems. * Uses and Capabilities of ECDC Computer Aided Dispatch System. * Procedures and policies pertaining to the dispatching of emergency equipment. * Principles of supervision, training and performance evaluation. * Proper English usage, spelling, punctuation and grammar. * Possession of or ability to readily obtain MULES/NCIC certification within training period. * Sufficient experience to understand the basic principles relevant to the major duties of the position. Preferred Additional Knowledge Required * Knowledge of emergency telephone and radio communications procedures. * Knowledge of the operation of telephone, radio and CAD systems. * Knowledge of computers and job related software programs. * Knowledge of city streets and geography. * Knowledge of law enforcement terminology. * Skill in the analysis of problems solving. * Skill in the response to emergency situations. * Skill in the preparation of clear and precise administrative reports. * Skill in oral and written communication. * Skill in multi-tasking * Ability to provide credible court testimony. * License(s)/Certificate(s) Required: * None EOE/AA/M/F/D/V
    $34k-44k yearly est. 40d ago
  • Coordinator, Dispatch

    McLane 4.7company rating

    Dispatcher job in Saint Peters, MO

    Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department. Benefits you can count on: Pay rate\: $21.00 to $22.50 per hour. 3rd shift\: Sunday-Thursday 5pm-130am or 2am Generous benefits that start on your 60th day\: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. 401(k) Profit Sharing Plan after 90 days. Additional benefits\: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Dispatch Coordinator\: Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports. Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers. Develop and update driver and helper dispatch schedule daily. Understand DOT hours of service and ensure driver compliance. Set up daily tractor/trailer assignment for drivers. Verify roadworthiness and keep maintenance records for tractors and trailers. Call customers to inform them of variances in delivery times. Expedite driver manifests and highlight keys. Provide timely reports to immediate supervisor as requested. Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers. Meet this position's physical demands. Other duties may be assigned. Qualifications you'll bring as a Dispatch Coordinator Teammate\: High School Diploma. Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers. Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs. Have 2 years in similar function (preferred). Map reading abilities. Understanding of distribution systems. Ability to communicate in various methods with different levels. Mathematical ability for maintaining schedules. Understanding of dispatch issues and procedures. This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! Safety-focused Reliable Adaptable Dedicated Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit https\://**********************************
    $21-22.5 hourly Auto-Apply 60d+ ago
  • Emergency Response Officer (Firefighter)

    Securitas 3.9company rating

    Dispatcher job in Allendale, IL

    ERO Emergency Response Officer or Emergency Response Team Member TMMI Benefits Include: Weekly Pay Health- Anthem Blue Cross Blue Shield Dental- Aetna Vision- VSP Accrued PTO Time 401K Long Term, Short Term Disability Free Life Insurance Policy of $10K Free Uniforms Growth Opportunity Firefighter 1&2, Hazmat Awareness and Operations Required, Must also be EMR certified (or EMT certified) Securitas is the most locally focused security company in the United States, with over 640 local branch managers and approximately 86,000 security officers who provide unmatched security solutions to meet the specific needs of thousands of businesses. Securitas USA's core business is security services. Our main service offering categories are specialized guarding, mobile guarding, remote guarding, and corporate risk management. These openings will fill up quickly. Please submit your resume and application today! Job Description Responds to emergency scenes including, but is not limited to, fire, medical, bomb threats, flooding, sprinkler system discharge, elevator emergencies, hazardous materials, inclement weather, and numerous other types of incidents. Arrives on scene, performs scene size up, and relays information to central dispatch center and on-duty supervisor of current situation and any immediate needs. Performs rescue procedures to include, but is not limited to, vehicle extrication, machinery extrication, and high angle and low angle rescue. Performs fire suppression efforts utilizing fire apparatus, hydrants, hose stations, and portable and wheeled fire extinguishers. Responds to hazardous material emergencies and provides spill containment efforts for both small and large releases. Responds to medical emergencies, initiates patient assessment and/or stabilization, prepares and transports patients to onsite medical clinic. Relays patient care information to medical personnel to include, but is not limited to, patient information, medical history, vitals, and treatments. Administers treatment of injuries and illnesses following established medical protocols and procedures at the emergency scene or in specialized response vehicle. Performs triage duties during mass casualty incidents. Provide standard security duties to include, but is not limited to, unlocking doors, escorts to visitors, guests, and team members, patrol buildings and parking lots, and report back to central dispatch center and on-duty supervisor any irregularities. Prepares logs and reports as required. Other job related duties as assigned. Requirements N.F.P.A. Firefighter 1 and 2 required Hazardous Materials Awareness and Operations Level certifications National Registry or State of Indiana Emergency Medical Technician (EMT) or Emergency Medical Responder (EMR) certification Out of state certifications must be transferable to Indiana and must be completed within 90 days of hire Must be able to meet and continue to meet any applicable state, county, and local certification requirements for Emergency Medical Technician (EMT) or Emergency Medical Responder (EMR) level certification. With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. Occasional reaching with hands and arms, stooping, kneeling, crouching, and crawling. Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. Additional physical requirements may include frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. EOE/M/F/Vet/Disabilities Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, were looking for you to join the Securitas team. Benefits include: Retirement plan Employer-provided medical and dental coverage Company-paid life insurance Voluntary life and disability insurance Employee assistance plan Securitas Saves discount program Paid holidays Paid time away from work Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members. RequiredPreferredJob Industries Other
    $38k-53k yearly est. 52d ago
  • Service Dispatcher

    Master Solutions 3.9company rating

    Dispatcher job in Naperville, IL

    Do you love helping customers, juggling busy schedules, and keeping a team on track? Thrive in a fast-paced environment with clear communication and strong organization? If you enjoy making a difference every day, we'd love to talk. Master Solutions, a growing Managed IT Services Provider in Naperville, IL, is hiring a Service Dispatcher. You'll be the communication hub between clients and technicians, triaging requests, scheduling resources, and keeping support running smoothly. No technical expertise needed, so if you're organized, customer-focused, and enjoy keeping operations moving, let's connect! To the qualified Service Dispatcher, we offer: Competitive Compensation - $42,000 - $55,000 based on experience Sign-On Bonus - Join our team and get rewarded from the start Paid Overtime - Earn extra for the hard work you put in Generous Paid Time Off - Start with 10 days of PTO per year plus holidays Comprehensive Health Benefits - Medical, dental, and vision insurance 401(k) with Company Match - Invest in your future Primary Duties of the Service Dispatcher: Service Coordination & Scheduling Prioritize and schedule service tickets for technicians. Monitor the service board and follow up to keep tickets moving. Balance workflow to match technician availability with client needs. Client Communication Act as the first point of contact for service requests. Gather key details, triage issues, and route tickets appropriately. Documentation & Process Support Keep ticket notes, client details, and schedules accurate and current. Maintain dispatch systems/workflows and recommend process improvements. Operational Support Track SLAs and response times to support service metrics. Help prepare daily schedules, reports, and follow-up lists. Professional Expectations for the Service Dispatcher: Alignment with Company Values Excellent Communication & Customer Service Problem-Solving & Proactive Thinking Time Management & Organization Team Collaboration Willingness to Learn & Taking Initiative. Master Solutions, Inc. has been in business for 30 years, serving small and medium-sized businesses in the Chicago area in multiple industries and is excited about what's on the horizon. We are located in Naperville, Illinois. Join our dynamic team, gain valuable hands-on experience, and receive expert training from seasoned professionals. As a key player on the front lines, you'll work directly with clients, providing the technology solutions they need to achieve their business goals.
    $42k-55k yearly Auto-Apply 16d ago
  • Dispatcher/ Clerk SIMR - Part Time

    City of St. Joseph 3.2company rating

    Dispatcher job in Saint Joseph, MO

    Identification: POSITION TITLE: Dispatcher/Clerk | SIMR (Part Time) DEPARTMENT/DIVISION: Public Works & Transportation | SIMR SALARY: $15.92/Hourly CLOSING: Open Until Filled Job Summary/ Scope: Operates City radio and maintains various records and logs, answers telephone calls after hours and on weekends. No supervisory or budgetary responsibilities. This position is for one night per week (primarily Tuesday 4 p.m. to 12 a.m.) however this position would also cover other gaps in shifts vacation, sick, etc. Essential Duties and Responsibilities: Answers incoming calls from the general public and other City departments Operates two-way radio to disseminate information and maintain contact with operating crews. Log daily activities and manages/maintains the fuel usage database, including monthly fuel reports for all Departments. Reports and logs after hours overtime for certain on-call personnel. Manges fuel access keys for all employees utilizing the fuel system. Keeps record of water usage for Public Works and send the report to Missouri American Water. Assists with keeping the Public Works employee contact list updated. Input after-hours sewer backup reports into the sewer back up database. Maintains logs of all street closures and sends email notifications. Keeps record of the CSS1H-M levels in the storage tank for the slurry crew. Monitors surveillance cameras and serves as security person for City yards, including evening building checks. Handles after hour street maintenance, animal control and sewer maintenance calls. Enters information into computer and prints reports. Monitors weather gauges and report weather conditions. Dispatches employees for one-call locates and other after-hour issues. Performs all other related duties as assigned. Required (Essential) Knowledge, Skills and Abilities: Ability to follow instructions and perform tasks with minimum supervision. Skills in typing, computers, filing, and record keeping. Skills in effective verbal communications. Knowledge of city emergency procedures Visual acuity and hearing ability. Knowledge of or ability to learn city emergency procedures. Ability to follow instructions and perform tasks with minimum supervision. Knowledge of city geography and street locations. Skills in Microsoft Office and knowledge of asset management software preferred. Employee Behavior and Conduct: City employees shall conduct themselves in a professional manner and shall exhibit and extend such professional conduct appropriate for the circumstances to those with whom they come into contact both internally and externally during the performance of their duties. Examples of professional conduct include, but are not limited to, being communicative, informative, fair, honest, and respectful. Materials and Equipment Directly Used: Operates a two-way radio, telephones, and a PC. There may be times when use of personal vehicle may be required. Working Environment/Physical Requirements: Work performed inside in an office environment. Occasional outside surveillance. Able to sit for long periods. Must be alert. Some overnight or day travel may be required for business purposes. Vacation and other leave scheduling shall be requested of and approved by the appropriate supervisor. Education: High school diploma or equivalent required or must be able to obtain within 6 months. One to three years' experience preferred. All applicants must pass a drug screening and criminal background check prior to employment. Any job offer made by the City is contingent upon the applicant passing the drug screening and background check. AN EQUAL OPPORTUNITY EMPLOYER The City is a governmental entity subject to Section 504 of the Rehabilitation Act of 1973, which requires that otherwise qualified handicapped individuals be protected from discrimination.
    $15.9 hourly 60d+ ago
  • Patient Transport Dispatcher-Casual Days

    Northwestern Memorial Healthcare 4.3company rating

    Dispatcher job in Lake Forest, IL

    Company DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description Hours: This position is PRN, hours are 'as needed' The Patient Transport Dispatcher reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: Monitors and assigns patient transport according to request through the use of Epic. Sets priorities of patients transported according to predetermined departmental policy. Informs ancillary area/nursing units of any delay in service. Verifies information on request for accuracy prior to distribution to patient transporter. Schedules breaks and lunch for patient transporters according to patient volumes. Immediately reports to Manager any problems with patient transporters or undue delays in transporting patients. Upon request, coordinates area function in absence of Resource Coordinator. Other duties as assigned. Qualifications Required: High School diploma or acceptable equivalent. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
    $32k-41k yearly est. 1d ago
  • Transportation Dispatcher

    Community Unit School District No 3.7company rating

    Dispatcher job in Illinois

    Oswego Community Unit School District 308 is currently seeking exceptional candidates for the position of Dispatcher in the Transportation Department. Under the direction of the Director of Transportation and/or their designee, the Transportation Dispatcher is responsible for planning, scheduling, and dispatching bus routes and drivers for the safe transportation of students. The role includes managing communication between drivers, school officials, and parents, as well as responding to emergencies and ensuring compliance with district policies and regulations. BENEFITS: Full-time Associates enjoy a robust selection of healthcare benefits including employer paid Life and AD&D insurance, Long Term Disability, Employee Assistance Program (EAP), as well as three medical plans to choose from including PPO and HMO plans. What's more, CUSD provides a 100% claim reimbursement program for out of pocket expenses (excluding ER services), when an employee is enrolled in our PPO plan and uses our RUSH Healthcare reimbursement program. For more information regarding the specific duties and responsibilities, please review the attached . Attachment(s): Job Description - Transportation Dispatcher.pdf
    $30k-39k yearly est. 42d ago
  • EMERGENCY DISPATCHER I / EMERGENCY COMMUNICATIONS

    St. Charles County, Mo 4.3company rating

    Dispatcher job in Saint Charles, MO

    APPLY NOW PURPOSE: The purpose of this position is to receive and evaluate incoming police, fire, and/or EMS emergency and non-emergency calls, compile relevant information from callers, initiate an incident in CAD to be dispatched, and dispatch police, fire, and/or EMS units and personnel to the scene or transfer the call to the appropriate agency. This position acts under the supervision of a police and/or fire and EMS Dispatch Supervisor. JOB DESCRIPTION: * Trained and currently certified on either Police or Fire/EMS CAD and call-taking protocols. * Receives and evaluates all incoming calls to determine the urgency of the reported situation. Compiles incident location, participants, and other relevant information and dispatches appropriate units to respond. * Gathers information and prioritizes calls. * Tracks the availability and status of response personnel. * Logs and documents calls for service. * Relays information clearly and concisely to response personnel and callers. * Enters calls for service data, including type, location, and incident response, into the CAD system. * Monitors multiple radio channels and telephone lines. * Maintains knowledge of emergency communication equipment operations, emergency communication procedures and techniques, and County geography. * May assist with in-house training of new Emergency Dispatch Call-Takers, Emergency Dispatchers, and other employees as requested. * Maintains building security, including limited access to front doors after hours. * May perform inquiries regarding wanted subjects, stolen property, and other information through the MULES computer database and relay information to law enforcement personnel. May conduct criminal history, towed vehicle, ex parte, and missing persons checks. * Copies information to be delivered to other divisions or departments. * Receives fax transmissions and distributes messages to the proper individual. * May utilize resources such as MULES, REJIS, CAD, mobile data, AS400, and other online databases to collect pertinent information. * Receives messages regarding the status of work operations during non-work hours. * Must be available to work rotating 12-hour shifts, including holidays and weekends. * Must participate in on-call rotations and work mandatory overtime when required. * Performs other duties as assigned. REQUIREMENTS: * Graduation from a general/technical high school or equivalent - Additional college courses preferred * Successful completion of CritiCall computerized skills testing - Overall Data Entry Score of 3800 KSPH and Overall Non-Data Entry Score of 84% required * Ability to work 12-hour shifts rotating between days and nights, as well as weekends and holidays * Must be certified in Emergency Medical Dispatch (EMD) and Emergency Fire Dispatch (EFD) or Emergency Police Dispatch (EPD) or willing to obtain EMD/EFD or EPD certification within 90 days of appointment; and be willing to be certified in all three at the time of cross-training * Ability to interview callers under stressful situations and enter the appropriate information into the CAD System in an accurate and timely manner * Ability to speak with clarity and calmness in emergency situations * Ability to recall detailed information with accuracy * Ability to relay information to field personnel quickly and accurately * Ability to sit at the Dispatcher console for long periods of time * Excellent oral communication and hearing skills * Prior Police, Fire, and/or Emergency Medical Dispatching experience preferred. * Working knowledge of St. Charles County street systems and jurisdictional boundaries preferred * All applicants extended a conditional offer will be required to satisfactorily complete the following: medical exam to include vision and hearing tests, drug screen, psychological evaluation, and a full background investigation including verification of qualifying credentials; criminal history report; verification of personal and professional references; education verification; and employment history. Applicants must be free of felony convictions and/or pending charges. (Failure to disclose any information on the background investigation may disqualify an applicant.) * Any combination of education, training, and experience that provides equivalent knowledge, skills, and abilities may be considered. APPLICATION/SELECTION PROCESS: * All applications must be submitted through the St. Charles County Government Employment website. We do not accept faxed, e-mailed, or printed applications. * Applications will be accepted until a sufficient number of applications have been received or until the position is filled. * Applicants must pass the CritiCall test in order to be eligible for consideration. * Minimum scores required: Overall Data Entry = 3800 KSPH and Overall Non-Data Entry = 84% * Applicants who have not completed CritiCall testing within the past two years must retake the test. * CritiCall Testlinks will be emailed on a weekly basis to the most recent applicants. * Applicants selected for consideration (based on CritiCall testing, information provided via their applications, and any other information submitted) will continue the selection process and be required to complete the following components, which are all conducted on the same day (NOTE: format may be altered due to COVID-19 and social distancing requirements): * Initial Interview * Dispatch Floor Observation * Secondary Interview * The final candidate selection for a probationary position will be based on considering all components of the selection process (application, CritiCall, interview(s), etc.) collectively and not individually. * The selection process may take up to three months after the closing date for accepting the applications. * Applicants who complete all elements of the selection process but were not selected for the position will remain on the Certification List of eligible candidates for 120 days, after which they must reapply for the position at the next job posting. * Applicants not selected for an interview may reapply at the next job posting. * Applicants who do not pass the CritiCall test may reapply and retest with the next job posting. BENEFITS: This is a full-time 40-hour per week position which includes a full range of benefits, including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs. TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed, or printed applications. Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates have applied. St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.
    $37k-46k yearly est. 22d ago
  • Dispatch Coordinator

    MHC Kenworth

    Dispatcher job in Kansas City, MO

    Job Title Dispatch Coordinator Business Function Corporate Branch Name MHC RoadAssist Center Date 12-23-2025 Address 1524 North Corrington Avenue City Kansas City State MO Job Overview & Essential Functions Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for an Customer Support Specialist. This position handles inbound emergency and service calls from customers and drivers and uses established policies, procedures, and systems to schedule and manage repairs in a 24/7 environment. * Answers inbound breakdown and non-domicile truck repair calls and schedules repairs. Arranges for substitute trucks as required. * Ensures trucks are returned to service as quickly as possible and verifies repairs are adequate and cost appropriate. * Manages and documents each event in the computer systems provided. * Communicates repair status to the customer and branch management teams via multiple channels including email, text, and phone. * Performs other duties as assigned by supervisor. Qualifications * One year of dispatching and/or truck, automotive, or heavy equipment repair industry experience strongly preferred. * Customer relationship management (CRM) systems experience preferred. * Excellent verbal and written communication skills. * Ability to handle multiple tasks simultaneously in a fast-paced environment. * Excellent critical thinking, problem solving, and decision-making abilities. * Ability to work a flexible schedule to meet business needs including nights and weekends. Benefits * Competitive Salary * Medical, Dental and Prescription Insurance * Disability and Life Insurance * Paid Time Off program * 401k and Profit Sharing with Employer Match * Flexible Spending Account * Internal Promotion Opportunities * On the Job Training About Us MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential - a place where you can grow as a person and a professional. Equal Opportunity Employer / Veterans / Disabled
    $33k-42k yearly est. 22h ago
  • Transportation Dispatcher - Carroll

    Seaboardfoodsexternal

    Dispatcher job in Carroll, IA

    At Seaboard Foods, we create the most sought-after pork. A top U.S. pork producer/processor and leading exporter to 30+ countries, we are committed to bringing excellence to the table, seeking a better way to produce wholesome pork and connect every step between our farms and family tables. More than 5,400 employees in five states work on our farms, feed mills, and processing plant to produce Prairie Fresh pork, ensuring the well-being of our animals, the environment, our employees, and the communities we call home. Our commitment to sustainability is reflected in our renewable gas projects on our farms creating renewable energy. Owned by Seaboard Corporation, a Fortune 500 company, and nominated as one of the “Best Places to Work” by Kansas City's Business Journal, we have a dynamic culture where our employees can contribute and understand why they matter. RESPONSIBILITIES Work closely with production and scheduling operations to execute schedules based on production needs by coordinating market animal transport and trailer wash requirements. Establish and adjust work procedures to meet the needs of transportation, marketing, plant, and production. Provide timely and accurate feedback on pertinent data and information to management. Communicate with drivers, load out crews and management on a routine basis. Ensure compliance of DOT and OSHA regulations, company and bio-security policies, and proper animal handling protocol. Conduct on farm training and assessments with drivers Administers and recommend training when appropriate. Timely and accurate documentation of all issues associated with proper administration of department. Prepare various reports for transportation management CORE COMPETENCIES FOR SUCCESS IN ALL ROLES: instills trust, communicates effectively, action-oriented, ensures accountability, and drives results. QUALIFICATIONS Required: The details listed below are the required knowledge, skills, and/or abilities to perform this role. Reasonable accommodation(s) may be made to enable individuals to perform the essential functions of this job. Bachelor's Degree from a four-year college or university preferred; or 2-4 years' related experience and/or training; or equivalent combination of education and experience. A valid driver's license is required, and acceptable motor vehicle record. SCHEDULE The hours and days of work are established by departmental needs and at the discretion of management. After-hours, weekends, and overnight travel as requested. WORK ENVIRONMENT The physical and work demands listed here represent those an employee should possess to successfully perform the job's essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. The employee must regularly lift and/or move up to 50 pounds, occasionally lift up to 100 pounds and sometimes push and/or move up to 300 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. The work environment includes a normal office environment, with occasional farm visits where the employee may be exposed to waste material, feed, and hog dust. The employee occasionally works near moving mechanical parts and is commonly exposed to airborne particles and gases at low concentrations. WHY SEABOARD FOODS? Medical, vision & dental benefits upon hire 401K with company match Paid Time Off & Company Holidays Wellness Program Tuition reimbursement Employee pork purchase program For a complete list of our benefits please visit our career site by clicking here. Seaboard Foods is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, protected veterans' status, status as a disabled individual, or any other status protected by law.
    $31k-41k yearly est. 5d ago
  • Transportation Dispatcher

    Anew Transport

    Dispatcher job in Festus, MO

    Job Title: Transportation Dispatcher Company: Anew Transport Job Type: Full-Time Salary: Competitive, based on experience Overview: The Transportation Dispatcher will be responsible for answering phone calls promptly while managing other office tasks as assigned. This role requires strong multitasking abilities, computer proficiency, and flexibility to thrive in a fast-paced work environment. The ideal candidate will have some transportation background and be a dependable team player willing to support their colleagues and adjust to changing responsibilities. Key Responsibilities: Answer phone calls in a timely and professional manner. Receive, prioritize, and dispatch service requests. Perform additional office tasks as assigned to support daily operations. Communicate clear and accurate instructions to carriers, drivers or customers. Maintain detailed records of dispatch activities, including customer interactions. Collaborate with internal departments to ensure smooth operational flow and customer satisfaction. Utilize dispatch software and communication systems to track personnel and asset status. Adapt to changing schedules and priorities as needed. Qualifications: High school diploma or equivalent required. Experience in transportation dispatching preferred but not required. Basic US geography/interstate highway knowledge. Familiar with basic DOT regulations for Hours of Service Strong organizational and multitasking abilities. Detail-oriented and dependable. Excellent verbal and written communication skills. Proficiency in computer systems and dispatch software. Ability to work under pressure and adjust to a fast-paced environment. Team player with a collaborative mindset. Benefits after 90 Days: 401(k) Retirement Plan - 100% match on the first 3% of contributions, followed by a 50% match on the next 2%. Company-Paid Health Insurance - Comprehensive medical coverage, with the option to add dental and vision at your own expense. Paid Time Off (PTO) - Generous leave to support work-life balance. Paid Holidays - Six (6) company-designated holidays per year.
    $30k-40k yearly est. Auto-Apply 33d ago
  • Public Safety Dispatcher

    City of Bloomington, Il 4.3company rating

    Dispatcher job in Bloomington, IL

    This critical role serves as the vital communications link between the public needing help and emergency services response. As first responders, public safety dispatchers (PSD) are typically the first point of contact when a person reaches out for help. This requires a candidate to be able to work independently in a high-stress environment while receiving and evaluating incoming emergency and administrative requests for emergency services, including but not limited to law enforcement, fire, and emergency medical services (EMS); triaging those requests for service; providing guidance and assistance to the public in life-safety situations; and coordinating appropriate responses to high-risk, high-stress operations, with the objective of keeping all participants safe. This list may not include all tasks and/or knowledge which may be expected of the employee, nor does it cover all specific duties which may be required. Other duties may be assigned. Using training and policies to screen requests for emergency services; answering them professionally, recognizing if a call is received from telephone, text, video, or an automated data feed. Using appropriate technology to communicate with callers. Using knowledge of law enforcement, fire, and EMS protocols to prioritize and sequence calls promptly in limited time with limited or no supervision. Demonstrating clear and effective communications with active listening, call control, judgment, respect, and empathy with callers that range from calm to panicked. Providing pre-arrival and post-dispatch instructions to those that are requiring assistance during high-stress situations, such as cardiopulmonary resuscitation (CPR), childbirth, hemorrhaging, active-shooter, and entrapments. Managing challenging callers using appropriate handling of distressed, autistic, hearing-impaired, elderly, angry, and foreign-language-speaking callers. Providing direct counseling to suicidal persons, domestic violence victims, and children. Ascertaining incident information by obtaining and verifying caller information and location, determining the nature of the incident, and all available data including but not limited to automated data, social media information, text message, images or video, and providing information to emergency services either verbally and/or digitally. Using TDD and relay services to comply with standards for handling calls from hearing-impaired callers. Utilizing language interpretation services and coordinating with mental health resources for appropriate contacts with callers who have mental health or language barriers to receiving help. Using text-to-911 to communicate effectively with callers. Interpreting caller location by using geographic knowledge, tools, and location tracking capabilities when available. Interpreting automatic number and automatic location data provided by the emergency communications phone system and verifying data using mapping software for accuracy and reliability. Maintaining communications during life-threatening emergencies, providing safety/lifesaving instructions, and maintaining control of the conversation until field units arrive on scene. Using available vehicular, bystander, and/or law enforcement information for the purpose of protecting the public at the scene as well as on-scene responders by identifying the need for advanced life support resources or specialized fire extraction equipment. Utilizing training and reference resources when determining the nature and priority of emergency incidents that have live-streaming videos, graphic images, and text. Using training and operational protocols to take appropriate action such as: relaying critical information, dispatching/initiating emergency response services, or referring callers to other agencies. Documenting incident details quickly and accurately to establish incident urgency, categorizing the incident type and obtaining the proper help for the caller. Demonstrating clear and effective communications and active listening with public safety responders using appropriate terminology, codes, and signals. Relaying initial information for dispatch accurately, reviewing the call for service details, and assuming incident command until first responders arrive. Conducting health and safety status checks of responders and using other available technology to ensure on-scene responders' safety. Documenting thoroughly and accurately all incident activities while maintaining awareness of scene activities. Operating emergency, administrative, and backup telephone and radio communications systems effectively. Facilitating the transferring of calls to the appropriate resources and performing conference calls with entities, such as but not limited to poison control centers or helicopter dispatch. Interpreting and understanding local and regional geography to quickly and accurately identify the location of the emergency to improve response times of field responders. Operating a sophisticated workstation comprised of multiple computer systems, computer-aided dispatch (CAD) software and geographical information systems (GIS), state and federal clearinghouses, call handling including teletypewriter (TTY) and text-to-911 sessions, as well as communications systems such as radio dispatch consoles and recording systems. Operating multiple systems and conversations simultaneously without mistake. Notifying key personnel of critical incidents, using judgment to determine the need to contact other law enforcement and public safety agencies for additional information and resources as needed, or relaying information regarding incidents and situational awareness. Activating mass community warning and notification software programs to inform the public of impending critical information related to such things as severe weather impacts, potential injury or life-safety events. Managing chain of custody for records and documentation used in court proceedings and legal discovery. Maintaining a calm demeanor under chaotic and stressful circumstances, multiple conversations, and frequently noisy environments. Completing training, certifications, and competencies as needed by actively seeking training, completing the training and certifications required for assigned PST positions, and completing continuing education and career development as necessary. Following established agency policies and procedures, being aware of liability to the agency, and adhering to federal disclosure and privacy laws. Using debriefing tools, stress management techniques. and critical incident response models to deal with mental or emotional strain or tension resulting from adverse or very demanding circumstances. * By the end of the probationary period, thorough knowledge of the policies, procedures, processes, laws, ordinances, and regulations affecting public safety call-taking and the ability to apply them appropriately. * Able to use logic, critical thinking, and reasoning to reach conclusions and solve problems. * Ability to prioritize multiple events based on available resources-critical thinking. * Adhere to policy and procedure requirements that are stringent, rigorous, and unwavering, including confidentiality of information and trustworthiness while dealing with sensitive information. * Communicate clearly, concisely, and effectively; relay details accurately; listen actively; think and act quickly. * Compile and analyze operational data and prepare and maintain accurate records. * Effectively interact with people of different social, economic, and ethnic backgrounds. * Establish and maintain cooperative and professional working relationships with co-workers, supervisors, representatives from other departments, and other emergency services agencies. * Follow instructions, spell correctly, and write clearly. * Handle multiple tasks simultaneously, under pressure, and in emergency and stressful situations. * Learn quickly and retain public safety and technology training material. * Maintain regular, reliable, and punctual attendance. * Obtain information from hostile, confusing, and emotional callers. * Provide effective customer service and deal tactfully and courteously with a demanding public. * Able to handle complaints and difficult situations, remaining calm under pressure. * Remember names, numbers, and locations accurately. * Read and interpret geographical spatial data and maps quickly and accurately. * Resilient and resourceful while coordinating high-risk, high-stress operations, with the objective of keeping all participants safe. Required Education/Experience: A high school diploma or GED. Preferred Certificates or Licenses: Must be able to obtain and maintain the following licenses and certifications within a given time frame: Illinois Department of Public Health, Emergency Medical Dispatcher Illinois State Police, Full Access Certification, Law Enforcement Agencies Data System (LEADS) American Heart Association, CPR Certification International Academy of Emergency Dispatch Certifications: Emergency Telecommunicator Course (ETC) Emergency Medical Dispatch (EMD) Emergency Fire Dispatch (EFD) Emergency Police Dispatch (EPD) Physical Requirements/Working Conditions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. * Work is performed in an emergency communications center. The work level can fluctuate from minimal to fast-paced and high volume. The employee deals with crisis situations that require them to quickly make major decisions involving people, resources, and property with frequently limited direction. * The PSD may be asked to work scheduled shifts at any time of the day and on weekends and holidays. Must be able to cope in a safe manner with stressful situations, emotional callers, responders, and unprofessional contacts. Under unusual circumstances, the PSD may be required to perform duties at or near the scene of any emergency. * This position is designated as essential and must report to work during times when other facilities maybe closed. This position is subject to call back and hold over to maintain minimum staffing 24/7. This position is a 24/7 operation where specialized skills and shift availability are important to the Department. You will need to be available to work any of the 3 shifts, weekends and holidays.
    $35k-45k yearly est. 15d ago
  • Part-Time Public Safety Dispatcher

    Southwestern Illinois College 3.8company rating

    Dispatcher job in Belleville, IL

    ANNOUNCEMENT Southwestern Illinois College is accepting applications for part-time Public Safety Dispatchers at the Belleville Campus and Sam Wolf Granite City Campus. Applications are valid for one year and will be placed in a pool for review as assignments become available. POSITION DESCRIPTION In accordance with the Mission and Values of Southwestern Illinois College, the dispatcher is responsible for receiving and disseminating information concerning complaints, incidents, and accidents; reporting discrepancies and malfunctioning equipment to the appropriate agencies; maintaining a computer-aided dispatch log; completing incident reports; controlling the radio net; dispatching patrols; serving as the Law Enforcement Agency Data System (LEADS) terminal operator; issuing student/staff identification cards and parking permits; and handling other department generated paperwork. Position subject to background check and drug testing, upon initial hire and randomly thereafter. QUALIFICATIONS * High school diploma or GED required. * Must be at least 18 years of age. * No record or conviction of a felony or a crime involving moral turpitude. * Previous dispatching experience or completion of a Public Safety Telecommunication Course of Training is desirable. * Prior experience with small office administration, personal computers, word processing, data base, spreadsheets and filing is also desirable. * Ability to obtain and maintain CPR and AED certification. STARTING PAY AND HOURS $15.00 per hour, up to 28 hours per week BENEFITS & PERKS Benefit availability and eligibility may vary from the summary listed below. Please visit ************ for more information. * Uniforms, tools, and safety equipment is provided by the College * Retirement savings plan through State Universities Retirement System of Illinois and voluntary 403(b) and 457(b) savings plan * Eligibility for medical coverage as outline in the Affordable Care Act * Employee Assistance Program, employee discounts, gym access, additional voluntary benefits and more! WORK LOCATION Belleville and/or Granite City campuses and varying shifts available. APPLICATION DEADLINE Applications will be reviewed as assignments become available. APPLICATION PROCEDURE Required application materials, such as resume, cover letter and references, should be attached to your application. Other required application materials, i.e., unofficial transcripts, etc., should be attached after your application has been submitted (official college transcripts must be provided at time of hire). Go to your My Job Applications page from the careers home page of your account. Southwestern Illinois College is proud to be an EEO/AA Employer/Educator Smoke/Tobacco/Vapor/Drug-Free Workplace
    $15 hourly 60d+ ago
  • EMERGENCY COMMUNICATIONS TELECOMMUNICATOR

    City of Peoria, Il 4.3company rating

    Dispatcher job in Peoria, IL

    Job Posting Code : 2025027-1 Type : INTERNAL & EXTERNAL Grade : AFSCME219 Group : CITY COPME Job Family : LAW ENFORCEMENT SECURITY Job Class : EMERG COMM TELECOMMUNICATOR Posting Start : 08/08/2025 Posting End : 12/31/9999 MINIMUM HOURLY RATE: $24.05
    $24.1 hourly 60d+ ago
  • Public Safety Dispatcher

    Saint Louis University 4.7company rating

    Dispatcher job in Saint Louis, MO

    Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service. JOB SUMMARY The Public Safety Dispatcher is responsible to receive calls for and dispatch security services. This position operates base radios, answers telephones, and monitors alarm systems and closed circuit TV screens. This position is also responsible for relaying radio/telephone communications, and monitoring the department's record systems. We currently have an opening for 11 PM-7 AM shift & 3PM -11 pm shift. Must be open and available to work weekends & holidays. PRIMARY JOB RESPONSIBILITIES Receives requests for public safety assistance which may require police, fire or medical assistance; provides dispatching and related services for all field units Operates the base station radio and dispatches officers and other University service units to assignments; relays messages by radio or telephone to and from officers, other service units of the University and agencies outside of the University Prepares and maintains the communications log which includes telephone service requests and other notifications for services; processes confidential materials/crime reports Monitors alarm systems and closed circuit TV screens, maintains the record systems of the department; maintains and issues equipment used by field personnel Types, files input and retrieves data on personal computers; aides and directs visitors to appropriate locations; prepares information research for monthly reports on overall departmental activity Performs other duties as assigned KNOWLEDGE, SKILLS, AND ABILITIES Verbal and written communication skills Interpersonal/human relations skills Excellent typing skills Ability to satisfactorily complete of an annual in-service training program Ability to demonstrate physical and psychological fitness Ability to speak clearly and distinctly Ability to react calmly during emergency situations in order to relay information to appropriate personnel Ability to extract data from conversation and documents MINIMUM QUALIFICATIONS High School Diploma or the equivalent One year of experience in a position requiring high interaction with the public Requires passing of background check and drug screening upon hire and throughout employment. WAGE $20.00 per hour Function Public Safety - Other Scheduled Weekly Hours: 40 Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at ************.
    $20 hourly Auto-Apply 24d ago
  • Public Safety Dispatcher - Experienced

    City of Richmond Heights, Mo 3.7company rating

    Dispatcher job in Saint Louis, MO

    Job Description Public Safety Dispatcher REPORTS TO: Shift Supervisor Under the direction of the Shift Supervisor, responsible for receiving and dispatching calls for emergency and non-emergency services involving Police, Fire and EMS needs in the ECDC member cities. Assure prompt, timely, courteous and accurate response in accordance with established policy and procedures. Requires independent judgment, problem solving, high levels of communications skills and initiative within established policy as well as the ability to keep a calm demeanor in stressful situations. FUNCTIONS OF THE JOB: Essential Functions: Shall answer calls for emergencies (telephone or radio) in a courteous manner; Responds to telephone inquiries and complaints from the general public, other agencies and member agencies by directing the person to the appropriate agency, dispatching an officer or providing the requested information; Dispatch Police, Fire and EMS based on information received by telephone, alarm system/company, radio or on-view by units in the field; Shall perform a thorough interrogation of the call, extract vital information necessary and proper to ascertain the nature and location of the emergency and ascertain the proper nature and location of the emergency, and determine the proper apparatus and personnel required to service the emergency. Maintains contact with all in-service Police, Fire and EMS units and documents change in their status; Through REJIS, provides criminal history, vehicle information and driver's information; Works rotating shifts with other dispatchers to maintain minimum staffing, 24 hours a day; Remains current with on-going events, change in procedure and problems involving the ability for the ECDC to provide service; Review policy and procedures manual on a routine basis and forward recommendations to the Shift Supervisor for action; Make notifications as necessary to support field units in their mission; Reports promptly for duty to relieve the on-duty shift at the designated time, receiving all special orders, work or assignments which may need to be handled during their shift. Establish and maintain cooperative working relationships with team members, supervisors, stakeholders, members of the community, and member cities; Operates a two-way radio to communicate with field personnel; dispatches officers; connects multiple agencies; monitors officers during calls; responds to emergencies; documents calls; Provides information to officers in the field; researches computerized databases; Enters and maintains MULES entries and other information reported to terminal agencies; reviews warrants; recalls warrants as directed; Trains for, monitors, and responds appropriately to natural and man-made disasters, as well as the general fast-paced dispatch center environment, handling complex scenarios with minimal oversight (once initial dispatcher training period is complete); Restores computerized systems and equipment following power outages. Shall abide by and adhere to all ECDC rules, regulations, policies and procedures and those of participating stakeholders and agencies; Shall practice good housekeeping at all times and report any equipment malfunctions immediately; Shall not discuss Dispatch Center business with anyone other than those having the need to know; Assists in maintaining current list of employee and stakeholder contact information; Monitors surveillance cameras and security doors; Monitors inmate arrest status and coordinates commitments and releases with courts; Ability to provide credible testimony in municipal, state and federal court; Shall exert all effort to maintain high morale and shall not be party to gossip or other demeaning inappropriate conduct; May be appointed to other special projects or assignments including the lead dispatcher from time to time as needed; Shall accept supervisor from the Shift Supervisor, Lead Shift Supervisor, Operations Manager, and Executive Director; Other duties as assigned. Physical/Mental Activities or Demands: Ability to sit, for extended periods of time Ability to maintain composure in stressful times. Occasionally exert or lift up to 25 pounds. Concentrated mental and visual attention. Hearing and specific visual abilities that include close vision. Ability to answer phones using headsets and handheld unit. Ability to work in an office environment with considerable distractions. Working Conditions: Office environment with considerable distractions. POSITION QUALIFICATION REQUIREMENTS: Education, Training, and Experience: 1. High School Degree or GED equivalency. 2. Type at a speed necessary for adequate job performance. 3. Emergency medical Dispatching (EMD) certification through a national agency preferred. 4. Possession of or ability to readily obtain MULES/NCIC certification within training period. 5. Knowledge of police and fire technology, rules and regulations operating manuals relating to communications systems. 6. Knowledge on the procedures and policies pertaining to the dispatching of emergency equipment. 7. Knowledge of emergency telephone and radio communications procedures. Skills and Abilities: Qualified applicants MUST have at least 3 years' experience dispatching first responders within the last 5 years. Standard radio or telephone communications receiving and transmitting equipment. Understand law enforcement technology, rules and regulations operating manuals relating to communications systems. Uses and Capabilities of ECDC Computer Aided Dispatch System. Procedures and policies pertaining to the dispatching of emergency equipment. Principles of supervision, training and performance evaluation. Proper English usage, spelling, punctuation and grammar. Possession of or ability to readily obtain MULES/NCIC certification within training period. Sufficient experience to understand the basic principles relevant to the major duties of the position. Preferred Additional Knowledge Required Knowledge of emergency telephone and radio communications procedures. Knowledge of the operation of telephone, radio and CAD systems. Knowledge of computers and job related software programs. Knowledge of city streets and geography. Knowledge of law enforcement terminology. Skill in the analysis of problems solving. Skill in the response to emergency situations. Skill in the preparation of clear and precise administrative reports. Skill in oral and written communication. Skill in multi-tasking Ability to provide credible court testimony. License(s)/Certificate(s) Required: None EOE/AA/M/F/D/V Job Posted by ApplicantPro
    $34k-44k yearly est. 24d ago
  • Coordinator, Dispatch

    McLane Company, Inc. 4.7company rating

    Dispatcher job in Saint Peters, MO

    Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department. Benefits you can count on: * Pay rate: $21.00 to $22.50 per hour. * 3rd shift: Sunday-Thursday 5pm-130am or 2am * Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. * Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. * 401(k) Profit Sharing Plan after 90 days. * Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Dispatch Coordinator: * Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports. * Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers. * Develop and update driver and helper dispatch schedule daily. * Understand DOT hours of service and ensure driver compliance. * Set up daily tractor/trailer assignment for drivers. * Verify roadworthiness and keep maintenance records for tractors and trailers. * Call customers to inform them of variances in delivery times. * Expedite driver manifests and highlight keys. * Provide timely reports to immediate supervisor as requested. * Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers. * Meet this position's physical demands. * Other duties may be assigned. Qualifications you'll bring as a Dispatch Coordinator Teammate: * High School Diploma. * Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers. * Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs. * Have 2 years in similar function (preferred). * Map reading abilities. * Understanding of distribution systems. * Ability to communicate in various methods with different levels. * Mathematical ability for maintaining schedules. * Understanding of dispatch issues and procedures. * This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! * Safety-focused * Reliable * Adaptable * Dedicated Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit ******************************************
    $21-22.5 hourly 60d+ ago
  • Transportation Dispatcher

    Anew Transport

    Dispatcher job in Festus, MO

    Job DescriptionJob Title: Transportation Dispatcher Company: Anew Transport Job Type: Full-Time Salary: Competitive, based on experience Overview: The Transportation Dispatcher will be responsible for answering phone calls promptly while managing other office tasks as assigned. This role requires strong multitasking abilities, computer proficiency, and flexibility to thrive in a fast-paced work environment. The ideal candidate will have some transportation background and be a dependable team player willing to support their colleagues and adjust to changing responsibilities. Key Responsibilities: Answer phone calls in a timely and professional manner. Receive, prioritize, and dispatch service requests. Perform additional office tasks as assigned to support daily operations. Communicate clear and accurate instructions to carriers, drivers or customers. Maintain detailed records of dispatch activities, including customer interactions. Collaborate with internal departments to ensure smooth operational flow and customer satisfaction. Utilize dispatch software and communication systems to track personnel and asset status. Adapt to changing schedules and priorities as needed. Qualifications: High school diploma or equivalent required. Experience in transportation dispatching preferred but not required. Basic US geography/interstate highway knowledge. Familiar with basic DOT regulations for Hours of Service Strong organizational and multitasking abilities. Detail-oriented and dependable. Excellent verbal and written communication skills. Proficiency in computer systems and dispatch software. Ability to work under pressure and adjust to a fast-paced environment. Team player with a collaborative mindset. Benefits after 90 Days: 401(k) Retirement Plan - 100% match on the first 3% of contributions, followed by a 50% match on the next 2%. Company-Paid Health Insurance - Comprehensive medical coverage, with the option to add dental and vision at your own expense. Paid Time Off (PTO) - Generous leave to support work-life balance. Paid Holidays - Six (6) company-designated holidays per year. Powered by JazzHR GJ3Ub0lKe0
    $30k-40k yearly est. 4d ago

Learn more about dispatcher jobs

How much does a dispatcher earn in Macomb, IL?

The average dispatcher in Macomb, IL earns between $28,000 and $47,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in Macomb, IL

$36,000
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