Security Dispatcher
Dispatcher job in Sandy Springs, GA
Title: Security Dispatcher
Industry: Hospital
Shift: Fulltime and Part time/Weekend work available!
Duration: 4-month contract to hire
Pay rate: $23.50
Job description:
Ensure the safety and security of staff, patients, visitors, and property by following established protocols and providing dispatch support.
Must haves
2+ years of security dispatch experience in a high pressure environment
Great communication skills & professionalism
Empathetic personality & ability to de-escalate high pressure situations
Experience with event tracking software systems for documentation (NCIC, Revolver, OmniGo, CAD systems, etc)
Microsoft Office Suite Proficiency
Leadership personality - Ability to take charge
Ability to think critically and proactively
Great customer service
Growth mindset
Emergency Communications Officer I
Dispatcher job in Centerville, GA
The Cobb County Department of Public Safety E911 Emergency Communications Center invites you to explore a career as an Emergency Communications Officer. This expanding career field is ideal for a person with good communication and multi-tasking skills and the ability to work under stressful conditions.
During the interview process, candidates will be scheduled by the E911 Employment Relations Unit to take the CritiCall, 911 dispatch test. CritiCall is a computerized pre-employment test used to measure a person's underlying skills and abilities prior to any training they receive if they are hired as a public safety dispatcher or call taker. If you would like to learn more about the CritiCall test or review the available testing resources, you can visit the applicant resource page at ******************************************************
The purpose of this classification is to answer and process emergency and non-emergency calls through the E911 Communications Center.
Our agency is certified by the Commision on Accreditation for Law Enforcement Agencies (CALEA) and serves as the E911 call and dispatch center for the Cobb County Police Department, Cobb Fire& Emergency Services, City of Marietta Police and Fire, and the Cobb County Sheriff's Department.
Click here to hear from our very own employees on what makes Cobb E911 a great and unique place to work.
Employee Sponsored Benefits
To view current employee benefits, please click here.
Paid Vacation Leave
13 days per year / 1 year of service
15 days per year / 5 years of service
20 days per year / 10 years of service
22 days per year / 15 years of service
25 days per year / 20 years of service
Holidays
12 paid holidays per year
Paid Sick Leave
Accumulates at 4.0 hours per biweekly
Paid Military Leave
Up to 18 days per year
Parental Leave Policy
Eligible full-time employees will receive six weeks paid time off to care for and bond with their newborn or newly adopted child.
Bereavement Leave Policy
Full-time employees will receive up to 3 days of bereavement leave with pay for up to 24 hours.
Free Wellness Clinic
A free health clinic is available for all Cobb County Employees and their dependents who have insurance with Cobb County. The clinic offers sick and well checks and many prescription medications at no cost to the employee.
Fitness Centers
Multiple fitness centers with both strength and aerobic training equipment available at no-cost to employees.
Education Incentive Pay:
* $1000 Associate Degree
* $2000 Bachelor's Degree
* $3000 Master's Degree
Tuition Assistance
Tuition assistance is available for you while you complete a college degree or certification. Reimbursable amounts are dependent upon available funding and will be proportionately distributed to all pre-approved applicants on a quarterly basis.
This posting may be used to fill additional vacancies.
Answers incoming emergency and non-emergency voice and Telecommunication Device for the Deaf (TDD) calls: determines nature of call and correct signal and/or code; simultaneously enters information into the Computer Aided Dispatch (CAD) System; and advises supervisors of all priority calls.
Provides lifesaving and pre-arrival instructions to callers in emergency medical situations: remains available to callers while units are in route; and checks medical status.
Forwards information to the appropriate emergency response units or agencies: processes requests from officers and/or deputies through the Georgia Crime Information Center (GCIC) and National Crime Information Center (NCIC), and assist the public with request
Utilizes computer to enter and retrieve data: sorts and files records; and assists callers with transactions and information relating to police, fire, and Emergency Medical Services activity.
Identifies incorrect or outdated information contained in the CAD: and completes update form for changes of street names and/or addresses, and submits to supervision for verification.
Testifies in Court: may be called to testify as the owner of a voice on and E-911 recording and/or to be a witness that a call was received.
Dispatches the appropriate agency personnel to scene through use of radio and CAD System: coordinates multi-unit and multi-jurisdictional response calls; maintains awareness of available response units; dispatches calls to available units; maintains contact with response units to provide information and instructions regarding emergencies; and assists in the coordination of correct response.
Performs other related duties as assigned.
Minimum Qualifications
High School Diploma or GED required; supplemented by one year of work experience that shows the ability to maintain steady employment in any field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Additionally, applicants must pass the CritiCall 911 exam and must be age 18 at time of hire.Must obtain and maintain the following certifications: GCIC and NCIC Terminal Operator, Basic Communications Officer, TDD/TTY, and CPR.Tasks require the ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, crawling, and prolonged standing, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).
Sensory Requirements
Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors
Essential functions are regularly performed without exposure to adverse environmental conditions.
EEO Statement
Cobb County is an equal opportunity employer. Cobb County Government does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.
COMMUNICATIONS DISPATCHER II - 911 COMMUNICATIONS
Dispatcher job in Jonesboro, GA
COMMUNICATIONS DISPATCHER II CLASSIFICATION TITLE:Communications Dispatcher II PURPOSE OF CLASSIFICATION Performs specialized work functions including answering multiple telephone lines, communicating effectively with persons requesting emergency and non-emergency assistance, clearly relaying information for dispatch or transferring calls appropriately, and performing administrative support tasks as required.
ESSENTIAL FUNCTIONS
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Performs multiple tasks simultaneously; takes appropriate action when presented with a routine call or a stressful life/death situation; remains calm under all circumstances.
Answers multiple telephone lines; assesses incoming 911 and non-emergency calls; enters emergency call data into computer for dispatch or transfers/connects calls to appropriate department, extension, service, or agency.
Maintains conversation with caller to obtain/verify pertinent information and to comfort them until assistance arrives; makes welfare checks on abandoned 911 calls.
Communicates effectively and coherently over law enforcement, fire, rescue, and EMS radio channels; notifies others, such as ambulances, wreckers, and utilities when services are requested/required.
Contacts various other departments to resolve problems such as street lights being out, downed street signs, roadway debris, and power outages.
Monitors multiple radio frequencies often while answering/handling phone calls or other radio frequencies and responding to in-person requests for services or records; monitors alarm systems at specific locations.
Maintains officers', fire, EMS, and other responding units' activities status at all times to ensure safety of personnel involved including those working accidents, fires, hazardous incidents, and breaks.
Provides the general public with directions and referrals, answers to citizen complaints and concerns, and any other information requested regarding the community or situation.
Processes a variety of data from GCIC/NCIC, CAD (Computer Aided Dispatch) and/or in-house computer; modifies, locates, maintains, saves, and/or clears files and records within database; records information manually on entry cards when computer is out of service.
Performs computer background checks on criminals; handles inquiries on driver's licenses, vehicle tags, stolen articles and property, guns, wanted and missing persons, and warrants and summons; provides various information from computer database as requested by police officers.
Operates telecommunications device for the deaf; performs pager, phone, and/or radio tests as required.
Communicates with supervisor, employees, other departments, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Notifies appropriate personnel and/or supervisor of critical situations, weather related information, and problems with communications or computer equipment.
Maintains assorted logs detailing daily activity including wrecker service, warrants, CAD system dispatching, messages, and GCIC/NCIC entries/retrievals of information.
Performs administrative support duties such as replenishing various forms, changing computer paper, shredding confidential material, disseminating information to various departments, and pulling entry cards for validation.
Attends training courses as offered by the department or as required by law to maintain applicable certifications, remain informed of departmental operations, and to promote improved job performance.
Completes, prepares, processes, and/or files a variety of forms, legal documents, requests, reports, correspondence, and other documentation associated with the daily routine of this position; maintains files and administrative records.
Cooperates with federal, state, and local law enforcement agencies and its officers or representatives when their activities or investigations are related to on-going investigations within county jurisdiction.
ADDITIONAL FUNCTIONS
Performs clerical support tasks which may include sending facsimiles, making photocopies, locating telephone numbers and addresses, and researching and contacting business/residence call-outs as necessary.
Takes and relays messages to officers, other divisions, or local agencies; places calls for officers and supervisors.
Substitutes for co-workers in temporary absence of same.
Performs other related duties as required.
MINIMUM QUALIFICATIONS
High School Diploma or GED supplemented by vocational/technical training in telecommunications or dispatching; supplemented by five (5) months previous experience or training involving public safety telecommunications or dispatching in a similar law enforcement/emergency services environment, or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must meet all promotional eligibility requirements. Must be at least 18-years of age. Must be a citizen of the United States or a repatriated or naturalized citizen of the United States. Must obtain and maintain State of Georgia Telecommunications, Emergency Medical Dispatch, Cardiopulmonary Resuscitation (CPR), and First Aid certifications. Must pass a background investigation and possess a GCIC/NCIC certification. May be required to attain and maintain additional certifications specific to assigned unit.
ADA COMPLIANCE
Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.
Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
To download a copy of this job description click here.
Position : 1781
Type : INTERNAL & EXTERNAL
Location : 911 COMMUNICATIONS
Grade : GRADE 18
Posting Start : 07/06/2024
Posting End : 12/31/9999
MINIMUM SALARY: $47,116.04
DISPATCHER-RAIL TRANSPORTATION
Dispatcher job in Atlanta, GA
THIS POSTING IS TO FILL THE CURRENT VACANCY AND TO ESTABLISH AN ELIGIBILITY LIST FOR THE FUTURE VACANCIES THAT MAY OCCUR IN THE NEXT 6 MONTHS
EDUCATION and/or EXPERIENCE
High school diploma or equivalent. Three years experience in transportation operations. Familiarity with route/ driver assignments is desirable. Must possess excellent computer skills in Microsoft applications. Must be able to successfully complete dispatch training.
INTERVIEW SELECTION PROCESS: The selection process may include one or more components to demonstrate applicants' knowledge, skills and abilities in job related areas. These may include exercises such as practical demonstrations, written communications, oral interviews and/or competency assessments.
SUMMARY
Maintains personnel/pay records and assigns runs for rail operators, ensuring a proper number is available to maintain revenue service. Demonstrated dependability through attendance required, checks Operators for fitness for duty.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Ensures that an adequate number of operators are available to fill all scheduled service.
2. Makes daily work assignments to operators in accordance with the labor agreement.
3. Maintains operator daily work record, payroll sheet, and other related documents.
4. Monitors the appearance and physical composure of the operators reporting for duty.
5. Assists the Chief Dispatcher in the day-to-day operations of the Dispatcher's office.
6. Acquires and maintains a working knowledge of the union contract and operating rules and regulations.
7. Must be able to conduct mark-ups for Rail Operations.
8. Must check Operators for fitness for duty
9. Performs other related duties as assigned.
SUPERVISORY RESPONSIBILITIES
Makes work assignments to operators.
SPECIAL REQUIREMENTS:
*Must pass physical examination, including drug and alcohol screen.
*Must successfully pass background investigation by Georgia Crime Information Center.
AMERICANS WITH DISABILITIES ACT
If you are a qualified individual with a disability, you have a right to request that MARTA make reasonable accommodations in order to help you accomplish your work, which must still be performed in all its essential functions.
MARTA is a Drug-Free Workplace. Participation in MARTA's Drug & Alcohol Program is a condition of employment. Failure to adhere to MARTA's Drug & Alcohol Program will result in termination. Every MARTA employee is responsible for reading and observing the requirements of the Drug & Alcohol policy. This position has been identified as SAFETY SENSITIVE.
MARTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Classification: Non-Represented
Grade: 16
Number of Openings:2
Salary: $51,516-$77,274
Auto-ApplyService Dispatcher
Dispatcher job in Macon, GA
Hard Work Deserves A Generous Reward. Get Rewarded. At Ricky Heath Plumbing Heating & Cooling, we are more than just a plumbing company; we are a family. Our mission is to provide exceptional plumbing services in Macon and the surrounding areas while nurturing a culture that values our employees, cherishes our clients, and uplifts our community. Join that mission, and you will enjoy:
A Smaller, More Flexible & Nimble Company
Competitive Pay & Special Bonuses - Earn to $20/hr + bonuses
Growth Opportunities
Ongoing Training to Learn Valuable Skills
Paid Time Off
Employee Appreciation
The Service Dispatcher is the quarterback of our plumbing, heating, and cooling team-calling the plays, keeping the pace, and making sure every move sets our technicians up for success. In this role, you'll coordinate daily schedules, optimize routes, and ensure timely service delivery while being the reassuring voice on the phone for our customers. If you bring positive energy, thrive on solving challenges in real time, and have an intuitive knack for keeping things running smoothly, this is your chance to shine at the center of the action.
Responsibilities:
Assign service calls to service techs to based on skills, location, and workload.
Monitor job progress in real time, adjusting schedules for emergencies or delays.
Optimize routes to reduce travel time and maximize productivity.
Communicate schedule changes to technicians promptly.
Requirements:
High School Diploma or GED Required
Excellent customer service experience required; previous dispatching experience especially in residential services is a plus.
Basic computer skills including Word, Excel, and any other software used by the company.
Exceptional interpersonal and communication skills both written and verbal.
Geographical knowledge of service area and/or map reading skills.
Ability to work extended hours, nights or weekends when needed.
Competitive individual contributor who also loves to win as a team
Able to pass a background check, MVR and a drug test
We are an equal opportunity employer.
Auto-ApplyDispatch Coordinator | IT & Telecom
Dispatcher job in Atlanta, GA
Dispatch Coordinator - IT & Telecom | Atlanta, GA $55K - $60K Annually Excellent Benefits Opportunity for Advancement! An industry leading IT/Telecom Managed Services company is seeking to hire an experienced Dispatch Coordinator in Atlanta, GA. Hiring client has a successful track record of sustained YOY growth, a progressive and collaborative work culture and opportunity for advancement!
Ideal candidate would have 3+ years of experience in dispatch or coordination of service and installation of IT/Telecom, Low-Voltage or related technology solutions.
Responsibilities & Skills:
Create job work orders
Document and communicate scope of work for service and installation
Communicate and coordinate schedule with clients, contractors and third party stakeholders
Coordinate and schedule internal technicians and third party subcontractors
Work with project management and technical support teams for successful outcomes
Provide subcontractors with quality of work feedback
Close jobs and invoice customers
Follow-up on vendor payment inquires
Highly skilled in time management
Proficient in detail-oriented communication
Professional customer service skills
Experience in ConnectWise platform a plus
*On-boarding process includes background check
Coordinator, Dispatch
Dispatcher job in Forest Park, GA
Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.
The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department.
Benefits you can count on:
* Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
* Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.
* 401(k) Profit Sharing Plan after 90 days.
* Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!
What you'll do as a Dispatch Coordinator:
* Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports.
* Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers.
* Develop and update driver and helper dispatch schedule daily.
* Understand DOT hours of service and ensure driver compliance.
* Set up daily tractor/trailer assignment for drivers.
* Verify roadworthiness and keep maintenance records for tractors and trailers.
* Call customers to inform them of variances in delivery times.
* Expedite driver manifests and highlight keys.
* Provide timely reports to immediate supervisor as requested.
* Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers.
* Meet this position's physical demands.
* Other duties may be assigned.
Qualifications you'll bring as a Dispatch Coordinator Teammate:
* High School Diploma.
* Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers.
* Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs.
* Have 2 years in similar function (preferred).
* Map reading abilities.
* Understanding of distribution systems.
* Ability to communicate in various methods with different levels.
* Mathematical ability for maintaining schedules.
* Understanding of dispatch issues and procedures.
* This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.
Fit the following? We want you here!
* Safety-focused
* Reliable
* Adaptable
* Dedicated
Moving America forward - together.
We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
For our complete EEO and Pay Transparency statement, please visit ******************************************
Dispatch Coordinator After Hours
Dispatcher job in Gainesville, GA
The Dispatch Coordinator for After Hours is an integral part of a dedicated customer team and is tasked with delivering excellent customer service, planning, organizing, and implementing the logistics process for the transport business segment.
This position will be responsible for coordinating and organizing customer deliveries in the most effective and efficient way, while utilizing all available resources and aligning with the company's strategic goals. Additionally, the employee will take a proactive approach in overseeing and managing keep full and market watch locations to achieve the desired efficiency rates and ensure a positive customer experience. This position requires the team member to receive constructive feedback and incorporate it into their daily responsibilities.
Schedule: Friday 11am - 8pm, Saturday/Sunday 8am - 8pm and Monday 11am - 8pm
Responsibilities
Teamwork
Regularly collaborate with team members to support all customer base and product lines.
Coordinate with various departments to ensure high level operational issues are resolved completely and in a timely manner on behalf of customers
Regularly share best practices and learning opportunities with peers across all Customer Experience teams
Support monthly summary of transporter scorecard reports along with tracking metrics
Recommend most efficient means of transportation needs and procedures
Instruct carrier agents and supervisor for ample action and results concerning transportation
Identify client challenges and communicate unique requirements with carriers
Responsible for executing SSOP (Supply Sourcing Optimization Process) or assigned dispatch method and manual dispatch functions
Accountable for handling afterhours calls for the designated departments and effectively resolving any outstanding action items
Daily “Pass Down” of items to be handled by coworkers as required by management
Provide daily shift updates for seamless transition to the day shift, ensuring all pertinent information is communicated effectively as communicated by management
Responsible for customer service and dispatch mailboxes (check and clear each box by the EOD)
Responsible for optimizing loads after SSOP (Supply Sourcing Optimization Process) daily
Responsible for creating manual dispatches
Required to be on all phone and email queues for entire shift
Formally exit all queues upon the completion of their shift.
Ensure to conclude all phone calls and emails with the appropriate wrap-up codes.
Inventory Management
Continuously monitor the tank readings of the assigned customers.
Plan deliveries as indicated by current fuel level and average daily usage
Monitor market direction and adjust delivery time as necessary to manage customer fuel needs with the company's best purchasing opportunities
Document specific customer inventory requests
Logistics Coordination
Schedule, Coordinate, and manage FTL/LTL freight from supplier to customer locations
Build strong relationships with carriers to create a more profitable freight movement
Develop a strong understanding of logistic interactions and processes
Ability and willingness to make decisions efficiently and independently within established guidelines, such as but not limited to determining the best sources and time windows for deliveries
Work with outside carriers to ensure that time windows are met
Review and update deliveries accordingly to ensure carriers maximize efficiency
Responsible for managing and completing all assigned tasks throughout the entire duration of the shift.
Order and Delivery Confirmation
Load Planning and scheduling
Ensure all loads entered are successfully dispatched and confirm receipt and acceptance of every load by the carrier
Delivery tracking and load delivery confirmation
In the event a carrier declines an order or is unable to meet the delivery requirements, obtain secondary option to ensure delivery meets the customer's expectation; escalate to other departments as needed for support and communicate status of efforts throughout to ensure all parties are aware of efforts and plans
Load confirmations are completed daily, no exceptions
Delivery confirmations are completed daily, no exceptions
Sitting for extended periods of time
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components
Position Requirements
Formal Education & Certification
High school diploma or equivalency required
Bachelor's degree preferred
Knowledge & Experience
Two years of prior experience in dispatching or supply chain preferred
Experience in logistics (truckload and less than truckload logistics) preferred
Petroleum experience preferred
Confident skills with Microsoft Office suite (Word, Outlook, Excel, PowerPoint, Access)
Qualifications & Characteristics
Must be able to work FR 11am - 8pm, SAT/SUN 8am - 8pm and MON 11am - 8pm
Must be able to multi-task and make financially impactful decisions in a fast-paced environment
Demonstrated ability to work in a fast paced, constantly changing environment
Ability to handle multiple tasks and move between activities that require immediate response and have the ability to communicate effectively to all stakeholders
Work Environment
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Clerk Dispatcher
Dispatcher job in Albany, GA
Salary $15.50 Hourly Job Type FULL-TIME CLASSIFIED Job Number 2025-06 Department Dougherty County Police Opening Date 01/02/2025 Closing Date 12/31/2025 11:59 PM Eastern * Description * Benefits * Questions Description The Dougherty County Police Department is hiring on a continuous basis for a Clerk Dispatcher. The purpose of this position is to support to officers and supervisors in the field by continuously monitoring radio/dispatched calls and continuously relaying information.
This class works under close to general supervision according to set procedures but determines how or when to complete tasks.
Essential Tasks
* Answers emergency telephone calls and gathers information to be dispatched.
* Answers general calls from the public and assists with information.
* Dispatches emergency and non-emergency calls and maintains radio log.
* Types incident and accident reports and transcribes reports prepared by officers in the field.
* Enters and retrieves data on computer database; prepares news release for media.
* Maintains case number files; processes traffic citations; transcribes detective interviews.
* Performs related work as assigned.
Minimum Qualification
* High School Diploma or GED equivalent.
* Two (2) years of clerical or dispatching experience or an equivalent combination of education, training and experience.
Supplemental Information
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
* Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.
Unavoidable Hazards (Work Environment): Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
* None
Special Certifications And Licenses:
* GCIC/NCIC Certification
Americans With Disabilities Act Compliance: Dougherty County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
Standard Clauses: May be required to work nights, weekends and holidays to meet the business needs of the County. This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
Essential Safety Functions: It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses.
Supplemental Information:
NOTE: ROTATING 12 HOUR SHIFT WORK (Including nights, weekends, & holidays). MUST PASS A 30 WPM TYPING TEST. In addition to the completed County application and typing test, applicants for law enforcement vacancies must submit copies of: a) Birth Certificate, b) High School Diploma or equivalent, c) Valid Georgia Driver's License, and d) DD 214 military discharge (if applicable) at the time of application. PLEASE SECURE, COMPLETE AND RETURN THE REQUIRED SUPPLEMENTAL INFORMATION PACKAGE WITH APPLICATION. Failure to submit the package and copies of the required documents at the time of application will result in non-consideration.
Application Deadline: This announcement is open continuous to qualified applicants until no longer posted. Consideration for actual vacancies will be on an as needed basis.
For full summary objectives and essential duties, please visit the website listed below.
SUCCESSFUL APPLICANTS FOR EMPLOYMENT MUST PASS A DRUG AND/OR ALCOHOL SCREENING AND PASS BACKGROUND INVESTIGATION.
DOUGHERTY COUNTY HAS A NO SMOKING IN THE WORKPLACE POLICY IN COMPLIANCE WITH THE GEORGIA SMOKE FREE AIR ACT OF 2005.
DOUGHERTY COUNTY PROVIDES REASONABLE ACCOMMODATIONS IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT.
E Q U A L O P P O R T U N I T Y E M P L O Y E R
Don't forget to "Like" us on Facebook @ Dougherty County Commission Human Resources
Dougherty County provides Full-time Classified Employees a comprehensive benefit package which includes the following:
* Life
* Health
* Dental
* Vision
* Long-term Disability
* Retirement
* Paid Holidays
* Annual Leave
* Sick Leave
* Deferred Compensation
01
Do you have high school diploma or GED equivalent?
* Yes
* No
02
Do you have AT LEAST two (2) years of clerical and/or dispatch experience?
* Yes, 2+ Years - Clerical Only
* Yes, 2+ Years - Dispatch experience only
* Yes, 2+ Years - BOTH Clerical and Dispatch experience
* No, clerical or dispatch experience
03
Do you have a pleasant telephone/radio voice and speak clearly and distinctly?
* Yes
* No
04
Can you pass a 30WPM Typing Test?
* Yes
* No
05
You understand that your application is considered INCOMPLETE until you pass a 30+ Words Per Minute (WPM) Typing Test, which can be taken at ANYTIME before Application Deadline Please note, all typing test are to be taken AT HOME or at a facility, such as a public library, before the closing date of the job vacancy!
* Yes
* No
06
You understand that your application is considered INCOMPLETE until you submit a copy of a High School Diploma/GED (or Official Transcripts) or College Degree (or Official College Transcripts) from an accredited institution? Please attach your Education Credentials to your online application or submit in person, via standard mail, or Fax to: Dougherty County Human Resources Government Center 222 Pine Avenue, Suite 340 Albany, GA 31701 Phone: ************ Fax: ************
* I understand
* I do not understand
Required Question
Service Dispatcher
Dispatcher job in Atlanta, GA
Company:
Power Support Partners is founded on the idea that a business can sincerely improve the world. We are a group of individuals who set out to build a team of people that sincerely believes in our values: Love People, Improving Always, Together We Win, and Executing with Excellence. Our main service is installing and maintaining standby generators for power outages which helps people through some of the most difficult moments of their lives. We are committed to providing the best possible place to work for a motivated and purpose-driven individual.
We're looking for a Dispatcher to play a key role in coordinating daily field operations and ensuring efficient communication between our customers and technicians. This position requires exceptional organizational skills, attention to detail, and the ability to manage multiple moving parts in a fast-paced environment.
Responsibilities:
Dispatching & Scheduling
Act as the primary liaison between customers and technicians to ensure smooth communication and scheduling of field operations.
Assign technicians to job sites based on expertise, availability, and workload.
Optimize technician routing to maximize efficiency and minimize travel time.
Manage the ServiceTitan (ST) console, ensuring all tasks are completed and calls are properly assigned.
Technician Communication
Maintain clear, consistent communication with technicians to provide job details, schedule updates, and support as needed.
Serve as the first point of contact for technicians with questions or concerns during field operations.
Managing Delays & Reschedules
Proactively monitor daily schedules and communicate any delays or changes to customers and team members.
Contact customers at 10:30 AM and 2:30 PM who have not yet been visited to provide updated arrival times.
Coordinate reschedules to minimize disruption and maintain service efficiency.
Appointment Confirmations
Confirm next-day appointments with customers.
Ensure all appointments align with technician availability and service requirements.
Customer Support
Assist the customer service team with inbound calls as needed.
Support outbound call campaigns and maintenance scheduling efforts.
On-Call Rotation
Participate in an on-call rotation with the CSR team.
Be available for emergency calls between 12 AM-8 AM (Monday-Friday) and 24 hours during weekend shifts as assigned.
Success in This Role Looks Like:
Technician routes are consistently optimized.
Quick response times to CSR requests (
All tickets are actioned within 48 hours.
Zero overdue tasks on the dispatch board.
High fill rate (target: six calls per technician per day).
Qualifications:
Home Services or Trades Experience - Prior experience in electrical, HVAC, plumbing, or generator service dispatching is highly preferred. Familiarity with service terminology, technician workflows, and permitting processes.
Dispatch or Scheduling Expertise - Ability to efficiently schedule, route, and adjust technician assignments based on geography, skillset, urgency, and workload.
CRM / Scheduling Software Proficiency - Comfort using tools like ServiceTitan, HubSpot, or similar platforms to manage work orders, update job statuses, and document communication.
Strong Communication Skills - Clear and professional communication with customers, technicians, and internal departments (CX team, Project Coordinators, Install Coordinators).
Benefits:
Competitive compensation package based on experience and qualifications.
Paid time off (PTO) for vacation, sick leave, and personal days.
Paid holidays to observe major national holidays.
401(k) retirement plan with company matching.
Comprehensive health, vision, and dental insurance coverage.
Opportunities for career growth and professional development.
Supportive and collaborative team environment.
Employee discounts on products and services.
Ongoing training and certification opportunities.
Location: Atlanta, GA
Type: Full-time, Hybrid
Hourly Pay: $25
At Power Support Partners, we're more than just a generator company - we're a mission-driven team that believes in making a real impact. If you're motivated, purpose-driven, and want to be part of a company that values people, constant improvement, teamwork, and excellence, you'll thrive here. Join us in helping families stay safe and prepared during life's toughest moments - and build a meaningful career while doing it.
911 Dispatcher (Communications Officer)
Dispatcher job in Athens, GA
* HIRING INCENTIVE* Hiring Incentive for Communications Officers Effective October 1, 2023, eligible newly hired Communications Officers - including lateral entry positions (Communication Officer II, III, and IV) - may qualify for a hiring incentive based on their application and start dates.
Incentive Schedule:
* Apply before November 1, 2025: $10,000
* Apply on or after November 1, 2025, and start by April 30, 2026: $7,000
* Apply on or after November 1, 2025, and start between May 1 and July 31, 2026: $5,000
* Apply on or after November 1, 2025, and start on or after August 1, 2026: $3,000
Payment Structure:
Hiring incentives are paid in three installments following documented satisfactory job performance at:
* 3 months of service
* 6 months of service
* 12 months of service
Lateral Entry:
Rank and starting base salary are determined by prior POST-certified communications officer experience.
Continuation of this Recruitment and Hiring Incentive Program is subject to the continued availability of grant and departmental funding, as well as approval by the Manager.
REPORTS TO: Communications Supervisor
FLSA STATUS: Non-Exempt
CLASSIFICATION: Personnel System, requires satisfactory completion of a twelve month probationary period.
PAY GRADE: 115-117; depending on experience
SAFETY SENSITIVE: Yes, subject to random drug testing per the Athens-Clarke County Drug and Alcohol Ordinance.
SEVERAL POSITIONS AVAILABLE!
Click HERE for important application instructions.
Click HERE to go to Police Department Website.
Purpose of Job
The purpose of this job is to perform specialized work duties involving receiving/processing requests for emergency assistance within the telecommunications section. Duties and responsibilities include, but are not limited to; receiving, classifying and prioritizing incoming emergency calls; dispatching appropriate police and emergency personnel; operating telephones, communications equipment and law enforcement computers; acting as a liaison between callers and police/fire/emergency representatives; and performing additional tasks as assigned.
Job Related Requirements
Work Schedule: 12 hour shifts/Rotating Shifts
May be required to work on religious holidays.
Regular and predictable attendance is required.
Must work cooperatively with others.
When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle and must abide by ACC's safe driving policy.
Emergency Position
This position is designated as an emergency position that requires your attendance at work under all types of emergency conditions. Some examples of emergencies include inclement weather, utility failure, fire or other forced evacuations or as determined by the Manager.
Phase I Requirements:
Communications Officer I:
High school diploma or equivalent required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position.
Must be a United States Citizen as required by P.O.S.T.
Requires possession of or ability to obtain certification for NCIC and GCIC.
One year of experience in radio and telecommunications or related experience preferred.
Phase II Requirements
After meeting Phase I requirements, applicants will be invited to the CritiCall Communications Officer aptitude testing. Successful candidates will advance to Phase III. You can learn more about the test here if you wish.
Phase III Requirements
Successful completion of a background investigation and polygraph exam is required for this position.
The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Answers the telephone; evaluates and processes calls; provides information; takes and relays messages and/or directs calls to appropriate personnel; returns calls as necessary.
Receives, monitors, and dispatches radio communications traffic for Police, Fire and Sheriff's Departments and all E-911 calls.
Receives and screens all incoming telephone calls from the public and from other police/public safety agencies; categorizes and prioritizes calls; receives calls and takes messages for police personnel.
Dispatches appropriate agency personnel to incident locations; dispatches backup units, ambulances, fire fighters and wreckers as appropriate.
Provides field officers with necessary information upon request, including license, insurance, tag and warrant checks, background info or persons locations.
Conveys information to general public, public safety agencies, businesses, utilities and other police personnel within the department.
Makes written reports from telephone information; generates incident card for calls necessitating action by field units.
Maintains continuous log of incoming telephone/radio calls and officer availability; monitors position of field officers.
Maintains wrecker list, arrest log, BOLO log, extra patrol log, barred list log, and record of house check calls and cancellations.
Monitors and routes incoming messages from national and state computer networks; enters/removes information as requested into National, state and department computer system, including information on missing persons, stolen articles, wanted persons, etc.
Monitors and routes incoming calls from Civil Defense and National Weather Service.
Monitors alarm board; logs burglar/fire alarm calls.
Tests all Fire Department radio equipment at beginning of day shift
May assist in training new Communications Officers.
Performs basic computer maintenance tasks.
Responds to routine requests for information from officials, employees, and members of the staff, the public or other individuals.
Prepares and/or generates routine correspondence, letters, memoranda, forms, reports and other documents via computer and/or typewriter.
Uses knowledge of various software programs to operate a computer in an effective and efficient manner.
Responds to a wide range of questions from public including many non-public safety inquiries.
Performs other related duties as required.
Knowledge, Skills and Abilities
Knowledge of the policies, procedures, and activities of the Police Department as they pertain to the performance of duties relating to the position of Communications Officer.
Knowledge of the terminology used within the department.
Knowledge of applicable federal/state statutes, local ordinances, departmental policies and procedures, and departmental methods as required in the performance of duties.
Knowledge of regulations and procedures of state and national crime information centers, the geography and road system of Athens-Clarke County, dispatching procedures, and radio codes used by Police, Sheriff and Fire Departments.
Knowledge and ability to operate various equipment including a computer, copier, telephone, recorder, and radio/communications equipment.
Skill in oral/written communications, dealing with the public, making decisions accurately and rapidly, and maintaining records and writing reports.
Ability to compile, organize, prepare and maintain an assortment of records, reports and information in an effective manner and according to departmental and/or governmental regulations.
Ability to communicate effectively with supervisors and other staff members.
Ability to use independent judgment in routine and non-routine situations.
Ability to handle required mathematical calculations.
Ability to utilize and understand computer applications and techniques as necessary in the completion of daily assignments.
Ability to plan, organize and/or prioritize daily assignments and work activities.
Ability to comprehend and apply the regulations and procedures of the department.
(ADA) MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS
PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of machinery and equipment including a computer, copier, telephone, recorder, and radio/communications equipment. Must be able to use body members to work, move or carry objects or materials. This position requires: walking, standing, bending, stooping, fingering, grasping, feeling, seeing, talking, and hearing. Requires sitting for extended periods of time. Must be able to exert up to ten pounds of force occasionally. Physical demand requirements are at levels of those for sedentary work.
DATA CONCEPTION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.
INTERPERSONAL COMMUNICATION: Requires the ability to hear, speak and/or signal people to convey or exchange information. Includes giving/receiving assignments and/or directions to/from co-workers, assistants or supervisors.
LANGUAGE ABILITY: Requires the ability to read a variety of informational documentation, directions, instructions, methods and procedures. Requires the ability to prepare letters, reports, forms, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to people with poise, voice control, and confidence.
INTELLIGENCE: Requires the ability to learn and understand relatively complex principles and techniques; to acquire and be able to expound on knowledge of topics related to primary occupation; and to make independent judgment in the absence of management.
VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of administrative, technical or professional languages including law enforcement, emergency medical, radio codes and police communications terminology.
NUMERICAL APTITUDE: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; determine percentages.
FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length, width, and shape, visually with a variety of machinery and equipment including a computer, copier, telephone, recorder, and radio-communications equipment.
MOTOR COORDINATION: Requires the ability to coordinate hands, fingers, and eyes accurately in using office and radio/communications equipment. Requires the ability to use the keyboard, lift, bend, push, and pull objects or materials using body parts as the position necessitates.
MANUAL DEXTERITY: Requires the ability to handle a variety of items such as automated office equipment, radio/communications equipment, and office/computer supplies. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination.
COLOR DISCRIMINATION: Requires the ability to differentiate between colors and shades of color.
INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under considerable stress when confronted with an emergency.
PHYSICAL COMMUNICATION: Requires the ability to talk and/or hear: (Talking - expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone, two-way radio, etc.
ACCGov is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. ACCGov is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Leah Jagatic, HR Coordinator, Human Resources, ************ or ***********************.
Easy ApplyDispatch Supervisor
Dispatcher job in Winder, GA
Winder, GA 30680
Newsweek's list of Top 100 Most Loved Workplaces for 2024
Salary Range: $____/ Per Hour
Support the strategic leadership and management within Aim Integrated Logistics
Monitor and execute strategies that support service and cost continuous improvements
Manage equipment utilization to ensure even distribution of fleet miles and stops based on available freight tender
Conduct driver interviews for account or elite fleet positions scheduled and assigned by the recruiting staff if Aim Integrated Logistics
Develop weekly schedule for drivers based on forecasted volumes
Communicate staffing needs weekly to Regional Manager for account needs
Full Time
2 + years of industry experience
Excellent communication and organization skills
Understand and abide by all Department of Transportation Guidelines
CDL and or ASE certifications preferred
Benefits for Employee & Family:
Anthem Blue Cross/Blue Shield Medical Coverage
Dental and Vision
401K Company Match
Paid Vacation and Holidays
Company Paid Life Insurance
Short-Term/Long-Term Disability
Room for growth! Aim promotes from within!
Click to apply or contact a recruiter with questions by calling ************ or via email at [email protected].
Aim Transportation Solutions is a Top 30 Logistics Company! We are family-owned and financially strong. Aim Transportation Solutions has been in business for over 40 years and has grown to 1,000+ employees providing service nationwide. For more information about Aim Transportation Solutions, visit ****************
#aimwc
#otherjob
Service Dispatcher
Dispatcher job in Acworth, GA
The Service Dispatcher reports to the Service Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Service Manager in achieving the applicable sections of the corporate strategic plan. Benefits
Paid Training
Careers Advancement Opportunities
Flexible Scheduling
Competitive Compensation
Year-Round Work
Spiffs, Rewards, & Employee Contests
Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with Edwards Heating and Air, LLC service technicians, suppliers, and service customers. Representative duties include:
Assisting the Service Manager in the planning, organizing, and coordination of department resources and goals.
Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians.
Training field technicians in customer service skills, non-technical procedures, sales and marketing techniques.
Maintaining a working relationship with the accounts receivable staff on the collection of problem accounts, negotiating credit when applicable to build the customer base, overseeing open account customers when credit limit has been exceeded.
Coordinating the scheduling of the Parts Runner's time with the Installation Manager.
Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives.
Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Service Manager.
Working with suppliers on issues pertaining to parts performance, reliability, pricing, and availability; while reporting difficult and high profile problems and issues to the Service Manager.
Performing related staff-level duties as directed by the Service Manager.
Job Qualifications:
Proven supervisory experience in a customer service environment preferably in HVACR contracting or building services industry.
Ability to negotiate orders with suppliers to ensure prompt and timely receipt of materials at the best possible price.
Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired.
Basic knowledge of HVACR technology, including the ability to provide support, and even advice, to an on-site technician.
Knowledge of HVACR-related terms, training, job-costing, marketing and sales.
Ability and initiative to work a non-standard schedule, including a willingness to be on-call for purposes of taking emergency service calls, and TT calls from hearing impaired customers.
Ability to serve as the Service Manager in the absence of the incumbent.
Physical ability and initiative to meet with customers on the job-site to demonstrate Edwards Heating and Air, LLC's commitment to superior customer service and concern for its clients.
Skill and ability to sell service jobs and service contracts, face-to-face, in a letter, and on the phone.
Ability to comprehend and implement applicable federal, state, and local government laws, rules, and regulations, as they apply to the HVACR industry.
Ability to assist technicians scheduled for call duty in delivery of prompt, efficient service to after-hours customers.
Current (state) driver's license.
Compensation: $18.00 - $22.00 per hour
There are many exciting options for a career in HVACR waiting to be explored.
If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!
Auto-Apply911 Comms Dispatcher Pool
Dispatcher job in Atlanta, GA
Grady Health System offers many career paths for experienced professionals. Whether you have many years of experience or are in the early stages on your career, you can find a rewarding career at Grady! Coordinate with the Communications Supervisor on a daily basis to ensure all assignments are completed. Demonstrate complete knowledge of the communication center operations to include receiving, processing, and dispatching requests for emergency medical service within the Grady EMS. Ensure all on-line vehicles and equipment are in an acceptable state of readiness at all times. Will be held accountable for exemplifying excellent service behavior and timely responsiveness to co-workers, patients, clients, physicians, and vendors.
QUALIFICATIONS
* High school diploma/GED required
* One (1) year experience in a high performance EMS 911 Communications Call Center.
or
Less than one (1) year in a high performance EMS 911 Communications Call Center with Emergency Medical Dispatcher (EMD) Certification.
* Prior use of computer aided dispatch programs preferred. Experience with Tri-Tech, VisiCad system desired.
* Emergency Telecommunicator Certification (ETC) and/or International Academy of Emergency Dispatcher (IAED) Certification preferred.
* BLS Certification required within 30 days of hire.
EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities.
Public Safety Dispatcher
Dispatcher job in Atlanta, GA
Be inspired. Be valued. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
* Comprehensive health benefits that start day 1
* Student Loan Repayment Assistance & Reimbursement Programs
* Family-focused benefits
* Wellness incentives
Ongoing mentorship, development, leadership programs...and more!
Description
We are seeking an Public Safety Dispatcher to help keep our community safe. We support Emory Healthcare's mantra of "We're all in this together." Our goal is to offer Security Services worthy of premier healthcare. As such, we are committed to providing a safe environment for our patients, their families and guests, and our staff and neighbors. We offer value-enriched services such as friendly-approachable officers, valuables storing, access control, Identification badges and parking. Each service has been personally developed for the purpose of exceeding your service expectations.
RESPONSIBILITIES:
* The Public Safety Dispatcher displays analytical and organizational skills necessary to receive, evaluate, and dispatch emergency and non-emergency calls for assistance.
* Utilizes effective communication through verbal and typing skills to maintain efficient operations and respond to police and security situations.
* Exhibits technological competency to utilize complex telecommunications, alarms, and computer systems.
* Answer, evaluate, prioritize, and dispatch emergency and non-emergency calls for assistance to Police and Public Safety Officers.
* Monitor and process calls from large number of incoming telephone lines, intercom lines, emergency call boxes and alarms.
* Monitor complex system of alarms, computerized access control, and CCTV.
* Must remain calm and focused during life and death incidents to ensure Police, Security, and Medical response is appropriate and complete.
MINIMUM REQUIREMENTS:
* Two (2) years of customer service/telecommunications, military, law enforcement or security experience required.
* A high school diploma or equivalent.
* Additional training beyond high school preferred.
* APCO, IAHSS or related certification desired.
JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet designated ambulatory practice. We are made up of 11 hospitals-4 Magnet designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at ***************************. Please note that one week's advance notice is preferred.
Auto-ApplyDispatcher - Paratransit Services
Dispatcher job in Atlanta, GA
Dispatcher
As Dispatchers, our team members play a pivotal role in delivering impeccable customer service to our clients and passengers. Responsible for scheduling and dispatching operators and drivers, dispatchers ensure the efficient operation of vehicles dedicated to passenger transport. Meticulously managing records, logs, and schedules of incoming calls, they monitor and control actions taken during each interaction. Dispatchers are dedicated to maintaining accurate and detailed information on all calls, culminating in the preparation of comprehensive reports that capture and analyze activities occurring throughout their shifts. This critical role is essential to the smooth functioning of our transportation services and the satisfaction of our clientele.
Company Background
Vectour Group (Vectour) is a leading transportation management and facilities support services company. With history dating back over 40 years, Vectour's roots are in the transportation industry. Vectour is a provider of exceptional transportation, staffing, facility support, and outreach engagement services with a mission to be a trusted service provider.
We hire individuals who make safety and customer service their top priorities. The Eligibility Administrative Assistant will work with a fantastic team within a well-respected organization in the metro Atlanta area that prides themselves on helping members of the community.
Primary Duties and Responsibilities
Transportation Service Assignment:
Assign transportation services efficiently and maintain accurate check-out logs.
Operator Assignment and Coordination:
Assign stand-by or extra-board operators during operator absences, increased service volumes, or to minimize service disruptions due to traffic, vehicle malfunctions, operator issues, or emergency situations.
Attendance and Vehicle Assignment Management:
Maintain attendance logs for operators and relevant staff.
Assign vehicles, considering preventive maintenance schedules and capacity needs.
Communication with Operators:
Maintain two-way communication with operators, providing information on customers, cancellations, and directional assistance as needed.
Monitoring and Adjustments:
Monitor operators and trip status, adjusting and reassigning as necessary to ensure on-time performance.
Real-Time Operations and Documentation:
Maintain scheduling and performance data during real-time operations.
Document daily events related to service accurately and appropriately.
Effective Communication:
Communicate effectively with operations staff regarding scheduling or passenger issues.
Professionalism:
Maintain a professional demeanor and appearance at all times.
Multi-Tasking in Fast-Paced Environment:
Handle multiple tasks accurately and effectively in a fast-paced environment.
Employee Direction:
Effectively direct employees in the performance of their duties.
Other Duties:
Perform other duties as assigned to ensure the efficient operation of the department.
Qualifications & Skills
Education, Licensing, and Certifications:
High school diploma or equivalent (G.E.D.).
Experience:
Minimum age of 21 years.
At least one (1) year of dispatch operations experience within the transportation industry.
Skills and Knowledge:
Excellent communication skills with the ability to adapt to changing situations and actively listen to feedback.
Customer service-oriented mentality with keen attention to detail.
Demonstrated poise, tact, diplomacy, good judgment, and discretion.
Proficiency in both verbal and written communication.
Detail-oriented, well-organized, with effective time management skills.
Proven customer service and interpersonal skills.
General knowledge of Windows-based computer operating systems and Microsoft Office.
Ability to work collaboratively as a member of a team.
Professional interaction with internal and external customers on all levels, and the ability to work effectively with diverse groups.
Adaptability and flexibility in a fast-paced environment.
Competence in using a multi-line phone system and managing multiple tasks concurrently.
Other Requirements:
Limited travel requirement outside of the immediate area (
These qualifications encompass a blend of dispatch operations experience, communication prowess, customer service orientation, technical proficiency, and adaptability in a dynamic work environment.
Testing and Background Check:
Must be willing to submit to drug testing and undergo a background check.
Job Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.
Benefits
Vectour is proud to offer:
Competitive Pay
Advancement Opportunities
Medical, Dental, Vision, Disability and Life Insurance
401K With Employer Match
7 Paid Holidays
Paid Sick Leave
Paid Vacation
Great Coworkers!
Salary
$17.77 per hour
Paid biweekly.
Proposed Hours + Travel
On-site; Full-Time
MARTA Mobility - 1040 Brady Avenue, Atlanta, GA 30318
Disclaimer
The duties and responsibilities listed above are subject to change and may not reflect all tasks required. You can expect that as Vectour continues to grow and evolve, certain tasks may be re-distributed to concentrate skills. Any change in duties and responsibilities will be discussed with you in advance.
Vectour Group is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all. We aspire to have a culture where all people thrive and grow forward. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Auto-ApplyFleet Dispatch Supervisor
Dispatcher job in College Park, GA
As a Mobility Dispatch Supervisor, you are responsible for overseeing the daily operations for our drivers and Mobility Coordinator team for Fleet Mobility Solutions, LLC. You'll have leadership responsibilities such as managing key metrics for driver compliance such as attendance, safety scores, customer service, and adherence to company policies/procedures.
**A Day in the Life:**
The Dispatch Supervisor is responsible for assisting and leadership of the operation of their assigned Fleet Mobility location
The wage for this position is $20.50/hr + quarterly incentives
**What You'll Do:**
+ Supervise the daily activities of the office (fleet, utilization, depreciation, reservations, schedules, etc).
+ Manage all operational aspects of the location, ensuring vehicles are maintained, vehicles are assigned, and drivers are prepared for their shifts. Monitor daily workflows to address issues promptly and ensure smooth operations.
+ Monitor, analyze and coach the Mobility Support Specialist and Drivers on key metrics such as attendance, company policies/procedures, safety, customer satisfaction, driver efficiency and vehicle utilization, taking corrective action when necessary.
+ Leads end-to-end workforce management, including hiring decisions, coordinating the setup of training and safety courses, and implementing shift schedules to meet operational goals. Continuously evaluates staff performance and identifies development opportunities **.**
+ Coordination with our internal and external maintenance teams to ensure any vehicle issues are addressed appropriately
+ Oversee the team responsible for cleaning and preparing the vehicle fleet
+ Communicate consistently and frequently with location manager
**What We're Looking For:**
+ Experience in a leadership role, proven ability to coach and lead a team
+ Moderate in Excel and Microsoft Office
+ Thrives working in a fast paced environment
+ Values safety and organization
+ Excellent communication skills
+ Valid driver's license
+ Must pass a background check and MVR
+ Must be 20 years of age or older
+ Flexibility in scheduling which may include nights weekends and holidays
+ Ability to drive process and organizational change
+ Ability to demonstrate professionalism, enthusiasm and outstanding communication skills
+ Computer literate and detailed oriented
+ Ability to motivate teams, multitask, and keep a positive attitude in a fast-paced environment
+ Excellent organization, time management, delegation, and prioritization skills
**Physical Requirements** :
+ Able to communicate effectively
+ Able to lift and carry up to 50 pounds occasionally.
+ Able to sit and stand for extended periods.
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan Options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Logistics / Dispatch Supervisor
Dispatcher job in Norcross, GA
ABOUT US
| Family-Owned Construction Supply Company
At our company, collaboration is key. We are a multi-generational family-run business serving construction sites across the Greater Atlanta region to achieve optimal performance. Do you thrive in a dynamic environment? Do you value a team-oriented culture that prioritizes exceptional service to our clientele? Are you adept at handling customer needs? Then, we might have an opportunity for you!
THE BASICS
| Primary Skills, Knowledge, and Abilities for Logistics Supervisor
We are seeking individuals with robust experience to join us as a Logistics Supervisor. As the Logistics Supervisor, you'll tackle a range of challenges, with a primary focus on maintaining top-notch customer service for both internal and external stakeholders. The ideal candidate is a natural leader, highly organized, and a proven problem-solver.
BASIC DUTIES
Coordinate all customer deliveries, ensuring adherence to company policies and promised timelines.
Facilitate outbound shipments via common carriers.
Optimize efficiency and profitability by effectively planning routes and manpower.
Oversee consistent pre- and post-trip inspections and ensure compliance with DOT regulations.
Manage logistics personnel to ensure timely, accurate, and safe shipping and delivery operations.
Collaborate with Middle and Upper Management on policy, planning, and strategic decisions.
BASIC SKILLS, KNOWLEDGE, and ABILITIES
Excellent customer service and communication skills.
Self-motivation and adaptability to changing priorities.
Proficiency in various mobile and computer applications.
Critical thinking, time management, people management, judgment, decision-making, social awareness, coaching, and teaching abilities are essential.
What You Gain
Employment with a family-run business that values work-life balance.
Competitive compensation based on merit.
Generous vacation allowance for personal rejuvenation.
Access to comprehensive health, dental, vision, accident, cancer, and critical illness insurance.
Life insurance coverage for peace of mind.
Referral incentives for contributing to team growth.
Professional development through comprehensive training.
Opportunities to collaborate with caring business owners and decision-makers.
ANTI-DISCRIMINATION POLICY
Our company is committed to providing equal employment opportunities and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information, or any other protected characteristic under applicable law.
Our job descriptions outline the essential functions and qualifications for roles within our company. Management retains the right to assign, reassign, or modify duties and responsibilities as needed.
Fire Your Dispatcher! O/O's 88% to 92%
Dispatcher job in Georgia
*88% to 92% of Gross *NO ESCROW *Self Dispatch Plan your own Loads *Major Fuel Discounts *HUGE Safety Bonuses *Trailer rental available *Plates Available *Plan your own Home time Self Dispatch Owner operators with VAN equipment in Alabama (AL), Georgia (GA), Florida (FL) Earn up to $8,000 weekly with 88% to 92% gross pay. Power-only options available. , weekly direct deposit, fuel program, and optional trailer rental. Apply now and drive with freedom.
- Valid CDL-A license
- Minimum 2 years of experience
- 2005 or newer tractor
- Must not be leased to another carrier
- Must be eligible to operate under our MC
- No DUI Careless Wreckless Driving
- No SAP
- 15+ over Speeding
Dispatcher-Call Taker
Dispatcher job in Marietta, GA
FULL TIME
IN PERSON / NON REMOTE
TITLE: Dispatch Call Taker
DEPARTMENT: Communications
EXEMPTION STATUS: Non-Exempt
SUPERVISED BY: Communications Supervisor
SUMMARY: The Call Taker is responsible for receiving and scheduling requests for emergency and non-emergency ambulance transportation from various sources, to include the establishment of effective communications with the person requesting transportation and eliciting information necessary for dispatching the most appropriate EMS response. The Call Taker will also be responsible for verifying that the patient meets medical necessity requirements for non-emergency ambulance transport as well as obtaining the necessary information to insure successful collection of transportation fees.
ESSENTIAL DUTIES AND RESPONSIBILTIES:
Must be able to function at the level of a Dispatcher in the emergency call taking capacity.
Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch as a minimum standard of care.
Absolute knowledge of the EMS services/resources available in the service area, their capabilities, limitations, locations and accessibility.
Responsible for coordinating the scheduling of non-emergency transports to insure the most efficient utilization of system resources.
Responsible and accountable for completeness and accuracy of appropriate paperwork related to his/her shift prior to completion of shift.
Responsible for accurate and complete data entry for the shift. Responsible for generating applicable reports and checking for accuracy.
Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.
Assists in development and implementation of call-taking procedures and systems, especially those pertaining to medical necessity.
Provides input for the development and implementation of the Ambulance Placement Strategy as it pertains to non emergency call load.
Follows established parameters/formats in receiving requests for service.
Responsible for knowledge and use of communication center relating to his or her duties as Non emergency Scheduler, including but not limited to the CAD system, personal computers, printers, 911 equipment, recording devices and telephones and fax machines.
Participants in marketing and serves as liaison with medical facilities regarding medical necessity.
MINIMUM REQUIREMENTS:
Obtain current Georgia Drivers license.
Must successfully complete an accredited EMD training program within 24 months of assuming position.
Must agree to remain in this position for a minimum of one year. An exception to this requirement would be a promotion.
Must possess current CPR certification.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge in reading and writing English.
Ability to communicate clearly on the telephone.
Ability to function effectively in stressful situations.
Working knowledge of Operations policies and procedures.
Thorough knowledge of EMS and other public safety resources available in the area.
General knowledge of Federal Communications Commission rules and regulations that apply to EMS and Public Safety/Special Emergency Services.
Must possess excellent organizational skills.
Ability to record, transmit, and report information accurately.
Ability to establish priorities.
Possess good typing skills.
Ability to understand basic computer applications in the windows operating environment.
Following training, ability to adequately implement concepts of EMD.
PHYSICAL REQUIREMENTS:
The employee is regularly required to use hands, fingers, and reach with hands and arms; must be able to talk or hear. The employee frequently is required to stand and walk. The employee is required to sit for extended periods; climb or balance; stoop, kneel, or crouch. The employee may often lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORKING ENVIRONMENT:
Open cubical type office environment, frequent interruptions, work pressure and irregularities in work schedule are expected. Employee is continuously faced with a number of projects considered to be high priority. Employee is subject to continually changing deadlines. While performing the duties of this job, the employee may occasionally be required to travel and attend both regular and unscheduled meetings, some of which take place outside of regular working hours.
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