Dispatcher
Dispatcher job in Miami, FL
Now Hiring!! Dispatcher - Miami, FL 33166 (ONSITE)
Duration: Temp (6months)
Shift: Mon-Fri (8am-5pm)
About the Role
We are seeking a detail-oriented and customer-focused Dispatcher to join our team. In this role, you will be the first point of contact for customers experiencing issues with equipment covered under the service contracts. You'll use your communication skills, professionalism, and calm demeanor to manage urgent situations-sometimes involving elevator entrapments-while ensuring service requests are handled quickly and accurately.
If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in providing exceptional customer support, we'd love to hear from you.
What You'll Do
Professionally handle incoming service calls from customers and verify service obligations using active contract files.
Dispatch the appropriate service technician and ensure accurate follow-up for smooth call hand-off or closure.
Manage calls from elevators, including calming entrapped passengers, determining emergency levels, and contacting authorities or agents when needed.
Accurately enter call details into the call center information system and follow local procedures to ensure proper escalation.
Maintain communication in emergency situations following defined protocols.
Apply excellent phone etiquette and clear communication skills in all interactions.
Use judgment when escalating calls that cannot be transferred to a designated agent.
Provide clerical support including data entry, filing, report generation, and distribution.
Lift computer equipment up to 50 lbs when needed and work efficiently within a standard office environment.
What You Bring
Knowledge of basic Windows-based PC operations.
Clear and professional verbal and written communication skills.
Strong grammar skills and a pleasant, professional phone presence.
Ability to stay calm and reassuring during emergency situations.
Typing speed of 50+ WPM, including numeric accuracy.
Familiarity with general office equipment.
Ability to distinguish color-coded computer functions.
Strong focus, attention to detail, and adherence to procedures.
Click Apply and submit your resume to join a team dedicated to safety, service, and professionalism.
We look forward to meeting you!
Public Safety Communications Dispatcher
Dispatcher job in Montgomery, AL
Salary Information
Compensation plans are based on a multi-step progression system. The pay range reflects the entry level and maximum salary potential in the assigned pay grade.
**A starting salary may be negotiated and will be commensurate with education, training and experience in alignment with pay administration policies**
Nature of Work
The fundamental reason this position exists is to perform emergency dispatching of fire and/or police units in response to fire and criminal incidents, natural disasters, accidents, medical emergencies. The work responsibilities of this position include answering emergency and administrative calls, dispatching appropriate available emergency units using Computer Aided Dispatch system, and/or assists in the execution of legal services and provides support to deputies (County only). This is skilled work in receiving and/or transmitting emergency telephone, radio, and alarm system calls, and entering and receiving vital information via computer terminal. Judgment and initiative are required in applying established procedures and instructions to various calls or situations. Employees in this position will learn to operate one dispatch radio system for fire or police within the 6-month probation period and when feasible will be offered the opportunity to learn a second radio dispatch discipline and become a Certified Training Officer (CTO). This position reports to a Public Safety Communications Supervisor.
Minimum Qualifications
Applicants must have a high school diploma or GED. Must have six (6) months of experience as a 9-1-1 dispatcher or communications operator with a public safety organization using a computer aided dispatch system.
NOTE: Public Safety Communications Operators who have completed their probationary period and the Emergency Communications Center training requirements are eligible for automatic promotion based on seniority.
NOTE: Qualifying education, training and experience that provide the requisite knowledge, skills and abilities to perform the job will be considered.
Special Requirements
Must be available to be on-call during emergency situations and to work shifts, weekends, holidays, and overtime as needed. Applicants will be required to submit to a thorough background investigation prior to employment. Must be a certified ECO I.
PUBLIC SAFETY DISPATCHER I (Multiple Agencies)
Dispatcher job in Mobile, AL
This is specialized work in the operation of a police and fire communications system. JurisdictionsYearly RateMobile County$41,469 - $66,295City of Mobile$40,528 - $64,790City of Prichard$27,276 - $42,312City of Citronelle$30,012 - $47,978*City of Bayou La Batre$33,738 - $53,935Amended 12/12/24
Effective 10/05/24
* Effective 9/29/25
Amended 10/17/25
To prepare for the required Public Safety Dispatcher I online test, applicants should download, save, and/or print the Public Safety Dispatcher I Online Test Study Material now.
Applicants must pass an examination in order to qualify for this position. Details regarding the examination will be emailed to candidates who meet the requirements set out below. Minimum Qualification Requirements
Graduation from a standard senior high school, or the successful completion of the General Educational Development (GED) test, and preferably one year's experience in the operation of a two-way radio, computer and/or telephone equipment; or a combination of education and experience equivalent to these requirements.
Special Requirement
Must possess a current Certification of Proficiency from the Mobile County Personnel Board certifying the ability to type a minimum of 30 words per minute. Employees of the City of Mobile must, within one year of employment, successfully complete and be certified in the employing department's adopted telecommunications courses as follows: Police - APCO (Association of Public Communication Officers) and ACJIS (Alabama Criminal Justice Information System); Fire - APCO (Association of Public Communications Officers) and EMPDS (Emergency Medical Priority Dispatch System). Employees must maintain certifications of employing department. For details, please see Class Specifications | Public Safety Dispatcher I | Class Spec Details (governmentjobs.com) All applications must be submitted online through the Mobile County Personnel Board Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, "email" should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Merit System employment and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application.
If needed, computers and scanners are available in our office at 1809 Government Street, Mobile, AL.
Our office hours are 8:00 am to 5:00 pm Monday - Friday, except for major holidays.
Eligibles selected for appointment must meet the established medical and physical standards for the class of work. The medical examination must be by one of the physicians designated by the Personnel Board. Appointees must bear the cost of the examination.
A person with a disability may request accommodation by contacting the Mobile County Personnel Board at ************.
Adam Bourne, Personnel Director
The agencies we serve are equal opportunity employers.
Emergency Communications Officer - 911 Dispatcher
Dispatcher job in Hoover, AL
Starting Salary: $25.77
Qualifications
High School Diploma or GED
One (1) year or more of full-time experience in customer service, administrative, clerical, IT, public safety, or related field
Ability to operate a computer and navigate various computer programs and/or systems
Ability to successfully pass keyboarding and job simulation test
Must successfully obtain APCO Public Safety Telecommunicator 1 (PST 1), APCO Emergency Medical Dispatch (EMD), and American Heart Association BLS CPR certification before completion of training
Valid driver's license and ability to obtain/maintain City of Hoover Driver's Permit
Ability to pass a thorough background check process and pre-employment screening
Ability to work varied shifts including nights, weekends and/or holidays
Preferred Qualifications:
Experience as a dispatcher, telecommunicator, or similar role with a public safety or emergency medical agency
Associate's degree or higher in Emergency Management, Criminal Justice, Public Administration, Business Administration or related field
Ability to read, write, and converse in Spanish.
Responsibilities
Answer emergency and non-emergency calls, gather necessary details, verify caller location and phone number, and ensure all calls are routed appropriately.
Dispatch police, fire, and EMS units following established procedures.
Maintain consistent radio communication with field units, providing updates and monitoring their status throughout the incident.
Track and document all unit activity in the CAD system. Handle TDD/TTY/RTT calls for the hearing-impaired community, ensuring accurate and efficient communication.
Operate the multi-line phone system, CAD, mapping systems, and other necessary equipment.
Perform daily checks of all systems and report any malfunctions or issues to the supervisor immediately.
Accurately enter call information, dispatch details, and responder activity into the CAD system.
Keep detailed logs of all radio traffic and updates throughout each shift.
Complete and submit required forms and reports.
Assist other departments or agencies as needed and handle additional administrative duties as assigned.
Maintain effective communication with supervisors, co-workers, and outside agencies.
Provide excellent customer service to the public in all interactions, maintaining a professional demeanor even in high-pressure situations.
Performs other related duties as directed.
Supplemental Information
This is a safety-sensitive position responsible for receiving and processing emergency and non-emergency calls for police, fire, and medical assistance. The Emergency Communications Officer (ECO) operates communications equipment to relay critical information to appropriate public safety agencies while maintaining professionalism and accuracy in high-stress situations. The ECO is also responsible for monitoring and managing radio traffic, keeping accurate records in the computer-aided dispatch (CAD) system, and ensuring the smooth coordination of emergency responses.
Auto-ApplyPublic Safety Dispatcher
Dispatcher job in Fort Myers, FL
Department: Public Safety Work Type: Full Time Shift: Shift 3/7:00:00 PM to 7:00:00 AM Minimum to Midpoint Pay Rate:$21.01 - $24.69 / hour The Lee Health Public Safety Department consists of more than 135 staff members throughout our hospital and community based care locations. The Departments primary focus is to prevent crime and the fear of crime and to enhance safety and the perception of safety for Lee Health patients, families, visitors and staff in support of Lee Healths mission, vision and values. Public Safety Dispatchers are an integral part of the Public Safety team. Duties include but are not limited to:
Receiving, evaluating, and prioritizing emergency and non-emergency calls for service.
Relaying calls for emergency and non-emergency public safety assistance to Public Safety Officers, Plant Operations staff, clinical team members, and area law enforcement and public safety agencies.
Dispatching appropriate personnel to calls for service utilizing a multi-channel radio.
Monitors and dispatches appropriate staff to respond to fire, duress, infant abduction, intrusion and other alarms.
Assesses officers location and status to determine whether additional support is needed.
Operates a variety of electronic equipment including the computer aided dispatch, radio, telephone, and alarm systems.
Display compassion, empathy, and respect toward patients, staff, and visitors.
Possess a strong desire to be part of an organization that requires a commitment to teamwork.
Provide support during times of emergency including hurricanes, tornadoes, multi-casualty incidents, pandemic response, and other situations.
Be part of a team that provides 24/7/365 coverage working an assigned 8-hour, 10-hour, or 12-hour shift.
Perform other duties as assigned.
Requirements
Educational Requirements
Required:
* High school or equivalent (GED)
Experience
Required:
None required.
Preferred:
* Minimum of 6 months operating a multi-line phone system or dispatching.
State of Florida Licensure Requirements
Possess a valid Florida Driver's license or state issued ID card.
Certifications/Registration Requirements
Required:
* None Required
Other Requirements:
* Ability to communicate effectively in English both verbally and in writing in order to carry out and communicate safety instructions.
* Bilingual: English/Spanish highly preferred.
* Ability to multi-task in a high paced stressful environment and keep calm in all situations.
* Proficient in use of computers and printers, and/or ability to learn appropriate software applications.
* Proficiency in Microsoft applications.
* Ability to assess emergency situations and take steps to verbally de-escalate situations.
This position requires the ability to work nights, weekends and holidays. This job may also require working during natural disasters, including hurricanes. Must be committed to quality customer service effectively promoting ExceptionalLee principles.
US:FL:Fort Myers
Dispatcher/Clerk Typist
Dispatcher job in Jacksonville, FL
Job Description
JOB TITLE: Dispatcher Clerk/Typist
TYPE: Full-Time, First Shift (MON-FRI 0730-1600)
FLSA: SCA/Non-Exempt
RATE OF PAY: $25.74 Per Hour + Up To $12.56 Per Hour H&W
GRADE: UNION
WORKER'S COMP CODE: 9015
POST DATE: OCTOBER 28, 2025
JOB REQUISTION: JBOS-2025-0020
SUPERVISES: Does not supervise
Summary: Performs duties described in the Service Contract Act Directory of Occupations under SERVICE ORDER DISPATCHER. May perform duties of other classifications that have a pay rate equal to or lower than the employee's current rate.
Duties/Essential Functions: Receives, records, and distributes work orders to service crews upon customers' requests for service in two different systems. Records information, such as name, address, article to be repaired, or service to be rendered. Prepares work order and distributes to service crew. Ensures requests are within scope of contract. Schedules service calls and dispatches service crew. Provides customer service to insure satisfactory performance of service. Keeps record of service calls and work orders. May dispatch orders and relay messages and special instructions to mobile crews and other departments. May call or write the customer to insure satisfactory performance of service. Create calls and records completion data in multiple data systems such as: Shops, Status, Completion Comments, Meter Reading, and Job Task Readings.
Marginal Functions: Performs other duties as requested.
Qualifications:
Education
Minimum - High school or equivalent
Desired - None
Experience
Minimum - Three years operating computerized maintenance management system (CMMS)
Desired - Experience with MAXIMO
Skills
Minimum
Proficient data entry in computer and Excel spreadsheets
Ability to read, writes, speak and understand English
Ability to use two-way radio and telephone
Voice quality / projection suitable for dispatching
Desired - None
Certificate/License/Registration, etc.
Minimum - Valid Driver's License
Desired - None
Apply online at **************************************
Disclaimer: This is not to be an exclusive list of all responsibilities, duties, and skills required of the person in this job. KIC is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities. Pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, Kikiktagruk Inupiat Corporation may legally grant certain preference in employment opportunities to KIC Shareholders and their Descendants. Successful candidates must adhere to KIC's Drug and Alcohol policy/testing requirements and may be required to pass a background and/or Motor Vehicle Records check. The salary range for this position is based on several factors, including relevant experience, education, skills, and current market conditions.
Emergency Communications Officer Trainee (911 Operator)
Dispatcher job in New Port Richey, FL
General Description JOIN OUR TEAM AS AN EMERGENCY COMMUNICATION OFFICER TRAINEE (911 OPERATOR)! Under close supervision, trainees will learn to answer non-emergency and 911 emergency requests to assist public and staff with emergency and non-emergency public safety assistance. Perform communications work involving the processing of Enhanced 9-1-1 calls (wireless and ten digit) and dispatching of fire, emergency medical services (EMS), and law enforcement agencies. Accurate and rapid processing of routine and emergency calls, which requires following prescribed standard operating procedures. Transferring callers to other emergency response agencies such as law enforcement following prescribed procedures. Duties require the ability to quickly determine the nature of the emergency from information provided by emergency personnel or the public and initiate appropriate action. May be assigned to a shift other than the one that training was received on when released and will likely be assigned to night shift at first. Applicants must be available to work any shift, holidays, weekends, and overtime as required.
* Please provide a list of your employment history for the past ten (10) years.
Essential Job Functions
Receives telephone calls from citizens or emergency personnel requesting assistance or information; screen the calls, and initiate appropriate action per established protocols. Offer pre-arrival medical and fire instructions via telephone per established protocols. Work is performed in a fast paced, high call volume, call center environment. Operates communications and associated peripheral equipment to dispatch assistance units, and enter call records into computer aided dispatch system (CAD). Maintains required files, records, and accurate communication logs of pertinent transmissions of incoming and outgoing calls. Takes complaints, reports issues to on-duty supervisor and document as required. Performs related work as assigned.
Knowledge, Skills and Abilities
* Knowledge of radio communications rules and regulations governing radio transmission.
* Knowledge of basic radio receiving and transmitting operations, equipment and proper radio-telephone procedures.
* Knowledge of Pasco County geography; adjoining counties, and roadway networks, major intersections, location of important attractions, buildings, industries, and subdivisions.
* Knowledge of basic medical, fire and lawterminology.
* Ability to react calmly, quickly, and promptly handle emergency situations and interact with excited persons in a calm, guiding manner to secure essential information pertaining to emergency situations.
* Must be able to speak in a clear, well-modulated voice and deal with public in a firm, courteous, tactful, and impartial manner.
* Ability to maintain clear, accurate, and detailed accounts of operations.
* Must possess multitasking skills, initiative, and a desire to help others, and be able to function as a team member.
* Ability to make sound decisions during stressful situations.
* Ability to learn to operate radio and telephone transmitting and receiving equipment.
* Ability to communicate effectively, both orally and in writing, and to listen and understand.
* Ability to operate a computer and utilize the related software programs.
* Ability to follow established protocols and follow the chain of command.
* Ability to maintain flexibility and adaptability when performing tasks and duties in a dynamic environment.
* Ability to establish and maintain effective working relationships with others.
* Ability to handle Multi-line telephone equipment; computerized customer service; flexibility, split ear and multi-tasking, active listening, decision making, and critical thinking experience is preferred.
Minimum Requirements
PHYSICAL SKILLS: Ability to sit at a console for extended periods of time. Ability to communicate effectively using verbal, written and visual communication. Must be able to operate a keyboard to enter data into a computer. Must be capable of reaching all communications control panels and reference materials in communications center. Good vision without color blindness, and excellent hearing skills required.
EDUCATION, TRAINING AND EXPERIENCE:Graduation from high school or possession of an acceptable equivalency diploma.One (1) year of experience working in a fast paced, high call volume commercial or government public safety dispatching/call-taking facility is preferred.
Applicant must be at least 18 years of age.
Applicants will be required to pass the Critical pre-employment testing, drug screening, polygraph, psychological evaluation and background check.
LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must possess a valid Florida driver's license.
Must obtain the following within three (3) months of date of hire:
* Cardiopulmonary Resuscitation (CPR)
* Emergency MedicalDispatch (EMD).
* Emergency Fire Dispatch (EFD).
* Emergency Police Dispatcher (EPD).
* State of Florida Public Safety TelecommunicatorCertification.
* Current FCIC/NCIC certifications.
After successful completion of our training program, employees will advance to an Emergency Communications Officer I and receive a pay increase.
Applicants must be able to meet the requirements, and progress to Emergency Communications Officer I within 6 (six) months of being hired.
SPECIAL REQUIREMENT: Required to work flexible schedules, which will include evenings, weekends, holidays, standby and mandatory overtime.
The department has a strict non-drug usage policy. In order to be eligible you cannot have used, tried, possessed or experimented with marijuana in the last 12 months. You must not have used, tried, possessed or experimented with any illegal drug/controlled substance, other than marijuana, in the past five years. You must not have sold or delivered any illegal drug/controlled substance at any time.
CRIMINAL HISTORY: An applicant who pleads guilty or nolo contendere (no contest) to, or is found guilty of any felony or guilty of a misdemeanor involving perjury or a false statement, is NOT eligible for employment even if the sentence was suspended or adjudication was withheld by the judge.
ADA STATEMENT:A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.
DRUG-FREE WORKPLACE: Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida law, requiring pre-employment drug/alcohol testing.
EMERGENCY RESPONSE/RECOVERY ACTIVITIES: All trainees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.
VETERAN'S PREFERENCE:Under Section 295.07, F.S., Chapter 55A-7, Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants.
PASCO COUNTY WAS VOTED ONE OF THE NATION'S TOP WORKPLACES FOR 2021
Benefits include:
* Florida Retirement System (FRS) retirement plan
* PTO (Paid Time Off)
* Paid holidays
* Group insurance
* Tuition reimbursement
* Deferred compensation
* Medical leave pool
* Annual medical leave buy-back
* Mid-management/Professional grade, and management personnel may receive 40 hours of admin leave per calendar year.
Effective July 1, 2011, FRS members must contribute 3% of their salary as retirement contributions, on a pre-tax basis (the salary is reduced by the amount of the employee contribution before determining the federal income tax deduction). The employer will automatically deduct the employee contributions.
Transportation Dispatcher - Night shift
Dispatcher job in Pelham, AL
Full-time Description
Transportation Dispatcher
Pelham, AL - Southeastern Food Merchandisers
Southeastern Food Merchandisers is seeking a Transportation Dispatcher for our Pelham location. This role oversees drivers running dedicated route schedules with no over-the-road work. All drivers depart from and return to the same terminal daily. Our fleet is 100% automatic transmissions.
Key Responsibilities
Dispatch drivers and communicate special delivery instructions.
Update equipment activity and yard control systems.
Process, monitor, and audit driver logs and DOT hours of service.
Reporting and processing of yard safety or over-the-road incidents.
Administer DOT testing as required.
Ensure order accuracy standards are met.
Collaborate with supervisors and managers on daily operations.
Promote safety and sanitation standards across all areas.
Utilize dispatch software, ELD devices, and POD systems effectively.
Schedule
Full-time - Sunday - Thursday, 5:00 PM - 3:00 AM
Benefits
Medical coverage
Dental & Vision insurance
Weekly pay with direct deposit
401(k) with company match
Company-paid Life & AD&D insurance
Supplemental insurance options available
Employee Assistance Program
Paid holidays
Employee perks & discounts
EEO Statement
Southeastern Food Merchandisers is an Equal Opportunity Employer. We do not discriminate based on race, color, national origin, ancestry, religion, sex, disability, veteran status, age, sexual orientation, or marital status.
Requirements
Required:
Class A CDL with 1+ year of experience and a clean MVR.
Preferred:
High School Diploma or GED required.
2+ years of supervisory experience, driver supervision, or dispatching.
2+ years working with DOT hours of service regulations.
Strong oral and written communication skills.
Detail-oriented with excellent organizational skills.
Proficiency in Microsoft Office.
Knowledge of DOT, DMV, and FMCSA rules/regulations.
Flexibility to work nights, weekends, and holidays.
Dispatcher - Red Stick Logistics & Transportation - Jackson, MS
Dispatcher job in Jackson, MS
Responsibilities
We are seeking a highly organized and motivated Dispatcher to join our team The Dispatcher will play a crucial role in coordinating delivery routes, managing drivers, and ensuring that all packages are delivered on time
As a Dispatcher, you will be responsible for coordinating and scheduling delivery routes for drivers, monitoring driver performance, and providing real-time support
You will communicate with drivers to address any issues or changes in schedules, track delivery progress, and ensure timely completion of routes
Maintaining accurate records of deliveries and driver activities is essential, as well as ensuring all vehicles are in good condition before and after dispatch
You will also set up everything for the next dispatch day, track safety processes, and conduct multiple safety inspections throughout the day, adhering to our strict safety policies
Collaboration with the management team to optimize delivery operations and assisting in resolving any delivery-related issues or customer inquiries will also be part of your responsibilities
Coordinate and schedule delivery routes for drivers
Monitor driver performance and provide real-time support
Communicate with drivers to address any issues or changes in schedules
Track delivery progress and ensure timely completion of routes
Maintain accurate records of deliveries and driver activities
Ensure all vehicles are in good condition before and after dispatch
Set up everything for the next dispatch day
Track safety processes and conduct multiple safety inspections throughout the day, adhering to our strict safety policies
Collaborate with the management team to optimize delivery operations
Assist in resolving any delivery-related issues or customer inquiries
Additional Information
All your information will be kept confidential according to EEO guidelines.
Emergency Communications Dispatcher - Full-time or Relief - Public Safety Department
Dispatcher job in Florida
The Emergency Communications Dispatcher performs communications work in the County's primary Public Safety Answering Point (PSAP). The Dispatchers are a vital link between the public and first responders. This position is responsible for incoming calls for fire, medical, and other emergency assistance and requires one to dispatch emergency units, relay information, and monitor the status and location of all emergency response units.
Escambia County Fire Rescue (ECFR) has twenty-one individual fire jurisdictions and Escambia County Emergency Medical Services (EMS) has up to fifteen ambulance units located throughout the county and mutual aid areas. Performs as a Primary 911 Call Taker and is responsible for answering and computer processing of all 911 calls that originate within Escambia County.
This is a "mandatory-testing" position that requires Drug Testing.
EXAMPLE OF DUTIES
Performs three dispatch functions for Escambia County:
Fire Dispatch: Radio Dispatches appropriate ECFR apparatus to various types of fires, to include: residential fires, commercial fire related events, wild land fires, and serious medical calls while maintaining continuous contact with responding units; Fire Dispatch duties also include: updating responders with up to date scene changing information, announcing hydrant locations, tracking unit status changes in Computer Aided Dispatch (CAD), initiating SOPs for escalating events, and notifying ECFR staff during times of major incidents, and monitoring fifty county building fire alarm accounts
EMS Dispatch: Radio Dispatches appropriate EMS units to various medical emergencies; EMS Dispatch duties include: maintaining constant radio contact with responders, while providing them with up to date patient and scene information, selecting the closest or most appropriate unit to emergency call locations, track unit status changes and update patient information in CAD, monitoring call location projections via the Dispatch "hotspot" computer to ensure projected call areas are covered with available units; coordinate mutual aid requests, such as requests to launch Life Flight; initiate responder requests to notify hospitals of critical patient information, such as traumatic injuries, cardiac arrest, gunshot/stabbing victims, and burn patients
Emergency Call Taker: Answers, verifies location and call back number, and determines the nature of each emergency call; transfers all crime related calls to the appropriate law enforcement agency
Processes medical calls following nationally recognized protocols; assigns the nature code and the correct priority to each call based on caller's response to scripted questions; enter all responses in CAD and update patient condition as situation warrants; provide pre-arrival Instructions; instruct callers through CPR, Child Birth, and Heimlich; provide post dispatch Instructions, bleeding control measures, airway maintenance, and scene safety instructions; coordinate trauma calls, cardiac arrest, gunshot/stabbing victims and burn patient information with area hospitals
Processes fire calls following nationally recognized protocols; assigns the nature code and the correct priority to each call based on caller's response to scripted questions; enters responses in CAD; provides callers with scene safety instructions; coordinates incidents with State Fire Marshal's Office and State Watch Office as appropriate; notifies ECFR Staff personnel of escalating events
Processes non-emergency calls, such as non-emergency transfer requests, which includes comparing and verifying patient's condition against emergency criteria to ensure request is to be processed as a non-emergency; processes administrative requests as warranted
Coordinates road closures, flooding conditions, and disaster incidents with Emergency Management and State Officials, as appropriate
Performs a variety of administrative tasks in support of emergency communication operations, to include: monitoring equipment status; entering a variety of data into applicable dispatch system, and sending FAX transmissions
Performs other duties of a similar nature or level
TYPICAL QUALIFICATION
Minimum Qualifications Requirements:
Training and Experience:
High School Diploma or equivalent (G.E.D.) and two years full-time work experience in the customer service or healthcare industry, or one-year full-time work experience as an emergency dispatcher, an emergency medical technician, a paramedic, a firefighter, a police officer or an air traffic controller; and the ability to type 35 correct words per minute; or a combination of education and experience equivalent to these requirements.
Licenses and Certifications:
Successful completion of the following department-provided training and certification programs must be completed or obtained within 6 months of hire:
State of Florida Department of Health (DOH) Telecommunicator License
National Academy of Emergency Medical Dispatch Certification
National Academy of Emergency Fire Dispatch Certification
American Heart Association CPR Health Provider
National Incident Management System IS-100 and IS-700
Preferred Qualifications:
knowledge of operation of Computer-Aided Dispatch system (CAD), radios, and related equipment
Knowledge, Skills, Abilities, and Other Characteristics (KSAOs):
customer service principles
communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction
remain calm in stressful and emotional situations
handle multiple tasks simultaneously
react quickly, accurately, and calmly in stressful and emergency situations
acquire knowledge of Escambia county's geography, roadways, landmarks, and jurisdiction boundaries
SUPPLEMENTAL INFORMATION
County-wide Employee Responsibilities:
All Escambia County BCC employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Escambia County BCC's Employee Code of Ethics, gift, and conflict of interest policies.
All Escambia County BCC employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
Emergency Management Responsibilities:
During emergency conditions, the incumbent of this position will automatically be considered an emergency service worker. This employee is subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and is expected to perform emergency service duties as assigned.
Physical Requirements:
Positions in this class typically require reaching, standing, walking, fingering, grasping, talking, hearing, seeing, finger and hand dexterity, as well as repetitive motions.
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
This position requires close vision (clear vision at 20 inches or less), color vision (ability to identify and distinguish color), and the ability to adjust focus.
Benefits/Compensation Package:
* Medical / Dental / Vision plans
* Prescription coverage
* Employee health clinic
* Employee fitness centers
* Employer-sponsored retirement plan or an investment plan
* Deferred Compensation Plan
* Flexible Spending Account(s)
* Employee Assistance Program
* Annual/Sick Leave or Paid Time Off (PTO)
* Group Life Insurance
Dispatcher Transport
Dispatcher job in Florida
Founded in 1906, over the last 110+ years' CEMEX has grown into a global building materials company that provides high quality products and reliable service to customers and communities throughout the Americas, Europe, Africa, the Middle East, and Asia. Here at CEMEX we offer our employees competitive wages, career growth, excellent benefits including health, dental & vision plans, vacation or paid time off, employee assistance program and retirement plan options, along with over a century of stability to build your next career on! To learn more about our company culture and why you should join us, visit us at ************************* For direct access to CEMEX Career Opportunities, visit us at ************************
Job Summary
The Dispatcher is responsible for coordinating activities involved in delivering products or services for CEMEX or customers.
Job Responsibilities
Liaison between Sales, Customers and Terminal management
Resolve and communicate in a satisfactory and timely manner any customer concerns or issues
Promote a safe work environment and team mentality
Learn and could maintain D.O.T. driver's hours of service daily logs for internal drivers or external contractors, as appropriate and necessary
Monitor equipment maintenance schedule for company owned equipment to ensure D.O.T. compliance
Work with Terminal management to provide solutions for more effective and efficient output
Qualifications
High School diploma or GED required; Bachelor's degree preferred
Bi-lingual in English and Spanish preferred
2-5 years Customer Service Experience
Knowledge, Skills, and Abilities
General knowledge and familiarity with cement and building materials
Proficient in Windows office suite
Knowledge of trucking software preferred
Able to work in a fast paced, high stress office environment
Working Conditions
Capable to work extended hours, including weekends, as necessary
Able to work in standard office environment with computer equipment
Capable to work in open office environment
Physical Requirements
Requires frequent sitting, standing and walking
Able to exert up to 20 pounds of force occasionally and/or negligible amount of force frequently
While performing the duties of this job, the employee is regularly required to talk and hear in order to communicate
Legal Notices
CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates.
CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws.
CEMEX is an E-Verify participating employer.
Arizona Smoke-Free Act. CEMEX complies with the State of Arizona's Smoke-Free Act (Arizona Revised Statutes § 36-601.01). Smoking and/or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX.
CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well. You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well-Being page. (********************************************************************
EEO Statement - En Español
CEMEX es una institución EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, infomación genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.
Dispatch Coordinator - Bilingual
Dispatcher job in Tampa, FL
Elite Flooring
Install Coordinator
Elite Flooring is a leading floor covering contractor head-quartered in Atlanta, GA with regional offices in North Carolina, South Carolina, Tennessee, and Florida. The company sells and services, national and regional Home Builders, Commercial & General Contractors, Multi-Family apartment communities among other account types with a track record of proven success since 1996.
Job Description: Install Coordinator
Reports To: Installation Manager
Assignment Focus: We have an immediate opening for an Install Coordinator. The Install Coordinator will work directly with the Installation Manager to communicate with flooring installers and our internal staff to schedule new installations, punch work, and warranty service. The ideal candidate will have the ability to stay organized and communicate effectively in a fast paced environment.
Primary Responsibilities:
Assist with scheduling installations and assigning installers to jobs
Follow-up with flooring installers and service techs throughout the day
Communicating with all parties involved the status of jobs on the schedule
Reviewing jobs to ensure the correct labor amount is being paid, research discrepancies
Maintains order status daily and updates the system with pertinent information
Works to maintain strong relationships with our installer base
Desired Skills and Experience:
Must be able to multitask in a fast paced environment
Sense of urgency and follow-through to complete tasks on time
Excellent written and verbal communication skills
Strong troubleshooting and critical thinking skills
Detail and process oriented
Ability to read and interpret floorplans, selections, and specifications
Bilingual a MUST!
Salary & Benefits
Salary will be commensurate with experience
401k with company contribution of $0.50 on the dollar up to 6% for matching
First year 12 days paid time off, after second year 18 days paid time off
Medical paid by employer at 75%
Great corporate culture and working environment
Auto-ApplyDispatch Clerk - II
Dispatcher job in Tampa, FL
America Networks is a leading sensor and networking solutions partner for companies in any Industrial, Manufacturing, and Waste management space. We design and manufacture sensors for storage tanks, water metering, energy metering, gas monitoring, and asset management.
Our founders are hardcore telecommunications engineers with combined 200 + years of experience in designing, optimizing and performance engineering; for several mid - large wireless carriers internationally - that saw a need to provide low power, cost efficient sensors to collect data, create alerts, and predict needed actions. We have combined these sensors with low power, wide area (LPWA) networking technologies to provide clients various options to decrease re-occurring costs associated with operating an IoT network of sensors and connected devices.
We specialize in design, deployment, optimization, and support of these Networks. Whether an off-the-shelf or custom solution is needed, we'll create a solution and push the data on the best cloud platform to fit your needs, including your own.
Job Description
Duties may include, but are not limited to, the following:
A. Monitoring of all work activity and escalating as needed to ensure work is completed within set objectives.
B. Coordinate/deploy resources as determined by alarms, queues, trouble volumes, outages, preventative maintenance requirements and provisioning work requests.
C. Analyzing network facilities and CPE (Routers, CSU, Modem, etc.) equipment by using computerized test equipment to remotely isolate the repair problem.
D. Monitoring and tracking Services and Network Operations provisioning, maintenance and alarm work active.
E. Making risk assessments regarding the health of the Network based on standing alarms and other pertinent criteria.
F. Contacting internal and external customers (IXCs, CLECs, ILECs, vendors, etc.) to verify the site readiness, activity, schedule repair, and quote billing charges if necessary.
G. Operate a keyboard and use computers while sitting for prolonged periods of time. Generally wears a headset for extensive periods of time.
H. Creating swivelchair dispatches as needed to ensure all provisioning and maintenance orders are cared for.
I. May be required to perform additional duties and tasks as required by the Company.
Job Qualifications
Individuals with 2+ years working experience in the following systems:
• Coa Global
• ETMS WOW
• PC
• NETPRO
• TCOMS
• F&E
• NOMCS
• ERLOG
• COA Scheduler
Degree preferred but not required
Shift TBD: Initially set at 8am-5pm but this schedule is subject to change as this is 24/7 environment.
Additional Information
Vivek Salvatore
vivek.salvatore(@)americanetworks.com
(
*************
Ground Transportation Dispatcher
Dispatcher job in West Palm Beach, FL
Ground Transportation Dispatcher - Palm Beach International Airport
Chandler & Campbelle Investment Group in Partnership with SP Plus
Chandler & Campbelle Investment Group ("CCD"), in partnership with SP Plus, is seeking a Ground Transportation Dispatcher to oversee and coordinate ground transportation operations at Palm Beach International Airport (PBI). This position plays a crucial role in dispatching and managing the movement of Taxicabs, Commercial Vehicles, and Transportation Network Companies (TNCs) within designated areas, including holding lots, loading zones, terminal roadways, curbs, and sidewalks. The Dispatcher prioritizes safety, efficiency, and customer service to ensure the smooth flow of vehicles and passengers.
Key Responsibilities:
Oversee and coordinate the movement of Taxicabs, Commercial Vehicles, and TNCs within Ground Transportation Areas (GTAs), loading zones, and curbside areas.
Dispatch vehicles efficiently while ensuring an orderly and safe queueing process for passengers.
Assist passengers with boarding Taxicabs and provide additional support when needed.
Monitor curbside and sidewalk areas to maintain safety and clear passage for vehicles and pedestrians.
Control access to restricted areas, ensuring only authorized vehicles are permitted entry.
Verify that vehicles have valid annual decals and transponders for airport access.
Conduct random inspections to ensure drivers have the required documentation, including trip sheets, licenses, and trade dress.
Enforce airport regulations by preventing unauthorized vehicles from parking or dwelling at curbsides.
Manage and report incidents involving vehicles within designated areas.
Handle lost and misplaced items, including unattended baggage, according to security protocols.
Inspect Taxicab conditions and driver compliance regularly.
Monitor driver behavior for Taxicabs, TNCs, and Commercial Vehicles to ensure adherence to regulations.
Assist in managing baggage carts and wheelchairs to reduce potential safety hazards.
Utilize the AVI (Automatic Vehicle Identification) System to support efficient transportation operations.
Deliver exceptional customer service to passengers, drivers, and stakeholders.
Collaborate with County personnel and relevant authorities as needed.
Perform additional tasks as assigned by the County to enhance ground transportation operations.
Skills & Qualifications:
High school diploma or equivalent required; an associate's or bachelor's degree preferred.
Experience in transportation, logistics, or airport operations is highly preferred.
Strong leadership and supervisory skills with the ability to manage fast-paced, dynamic operations.
Excellent communication and interpersonal skills, with a strong customer service focus.
Ability to work efficiently under pressure and in high-traffic environments.
Familiarity with AVI systems and other transportation technologies.
A clean Motor Vehicle Record (MVR).
Must pass a background check and drug screening.
Proficiency in spoken and written English.
Legal authorization to work in the United States without sponsorship.
Physical ability to stand and walk for extended periods.
If you are a detail-oriented and customer-focused professional looking to be part of a critical airport operations team, apply today to join Chandler & Campbelle Investment Group and SP Plus at Palm Beach International Airport!
Emergency Communications Dispatcher
Dispatcher job in Montgomery, AL
Salary Information
Compensation plans are based on a multi-step progression system. The pay range reflects the entry level and maximum salary potential in the assigned pay grade.
**A starting salary may be negotiated and will be commensurate with education, training and experience in alignment with pay administration policies and Montgomery Personnel Board Rules & Regulations**
Nature of Work
The fundamental reason this position exists is to perform the technical work needed to process calls for emergency and non-emergency assistance, and to dispatch fire and police responders to those requests for services. The work responsibilities of this position include answering emergency and administrative calls, providing pre-arrival and post-dispatch instructions as warranted, and dispatching the most appropriate emergency response personnel using a computer-aided dispatch (CAD) system and a land mobile radio network. Employees in this position will learn to dispatch radio systems for fire and police. Public Safety Communications Dispatchers are direct reports to the Public Safety Communications Supervisor.
Minimum Qualifications
Applicants must have a high school diploma or GED. Must have six (6) months of experience as a 9-1-1 dispatcher or communications operator with a public safety organization using a computer-aided dispatch system.
NOTE: Qualifying education, training, and experience that provide the requisite knowledge, skills, and abilities to perform the job will be considered.
Special Requirements
Applicant must be at least 18 years of age, must be able to type at least 32 wpm, and must sign a willingness statement. As a condition of continued employment, you must pass a criminal background check (to include criminal and driving history reviews) and a drug test. You must be willing to respond to the Emergency Communications Center to meet community service expectations, during emergencies, disasters, and other significant events, adhering to directives from organizational leadership
The City of Montgomery's Emergency Communications Center operates around the clock, every day of the year. Successful candidates will need to be available for shifts outside typical business hours, including weekends and most holidays. However, employees are compensated accordingly for their flexibility and dedication.
Kind of Examination
Applications are being accepted to fill current vacancies and any other vacancies that may occur during the life of the register. The current vacancies are with the City of Montgomery Emergency Communications Department. Applicants will be screened and qualified based upon education and experience as shown on the application. For this reason, applicants are urged to fill in the application form completely providing detailed information concerning the kinds of jobs they have held, the dates they held them, where and exactly what their duties were. Based on the number of vacancies, if there are enough qualified applications received, a selection procedure will be administered to rank applicants on the register. Tied scores will not be broken. If there are not enough qualified applicants, they will be considered equally qualified and placed on the register in alphabetical order.
Complete an online application by visiting Montgomery Personnel Board's Online Employment Center. Paper applications are no longer accepted. Completed applications will be accepted online until 11:59 p.m. on the closing date. If there is no closing date, the announcement may be closed at any time without prior notice.
Additional Information
BENEFITS: Employees are offered a competitive benefits package, which includes health, dental, and life insurance; paid annual and sick leave; paid holidays; and participation in the Retirement Systems of Alabama (RSA) retirement program.
DRUG TEST: Employment may be conditional upon the potential employee passing a pre-employment drug test. (The drug test may require the submission of a sample of hair, finger nails, and/or urine that will verify illegal drug use).
BACKGROUND CHECK: Employment may be conditional upon the potential employee passing a background check. (Candidates will be asked to provide consent prior to the administration of background checks.)
EQUAL EMPLOYMENT OPPORTUNITY: Discrimination against any person in recruitment, examination, appointment, training, promotion, retention, discipline, or any other aspect of personnel administration because of political or religious opinions or affiliations or because of race, national origin, or any other non merit factors is prohibited. Discrimination on the basis of age, sex, or physical disability is prohibited except where specific age, sex, or physical requirements constitute a bona fide occupational qualification necessary to proper and efficient administration.
REQUEST FOR ACCOMMODATION: Under the Americans with Disabilities Act, it is the responsibility of the applicant with a disability to request accommodation which he/she requires in order to participate in the application or examination process. The Personnel Department reserves the right to require documentation of the need for accommodation under the ADA. In order to request accommodation in the application or testing process, contact the Personnel Director at (334) 625-2675.
I9: Prior to your employment, you will be required to provide to your employer documentation of your identity and employment eligibility in order to comply with the Immigration Reform and Control Act of 1986.
UPDATE OF CONTACT INFORMATION: It is your responsibility to update your contact information (address, phone, email) so that we can contact you about jobs. Please visit the Update Contact Information page to log in and update to your contact information at any time.
Dispatch Coordinator
Dispatcher job in Palm Beach Gardens, FL
Job Description
Join Walker Property Services, LLC, where you'll play a pivotal role as a Dispatch Coordinator, ensuring seamless facility maintenance for our valued clients. Your mission is to expertly manage inbound maintenance requests, dispatch the best-fit vendors or internal crews, and see each task through to completion with unwavering quality. You'll serve as a vital quality control checkpoint, from the initial call to the final follow-up, ensuring our service excellence shines through every interaction.
At Walker Property Services, we believe in rewarding dedication and skill. We offer competitive pay, performance bonuses, and benefits like health insurance and 401(k) matching. You'll also enjoy paid vacation and holidays, plus the chance to earn referral bonuses. We are committed to innovation and nurturing your professional growth within our dynamic, supportive team. Ready to make a difference? Join us in delivering exceptional service to our Fortune 500 clients.
Compensation:
$15 - $18 hourly
Responsibilities:
Answer incoming calls and emails from clients reporting facility issues
Create work orders with a high level of accuracy and urgency
Dispatch the appropriate technician or vendor based on trade, availability, and geography
Monitor progress, troubleshoot delays, and escalate issues when needed
Maintain regular contact with clients and vendors to ensure clear communication
Confirm resolution and satisfaction before closing out any job
Document quality concerns and assist with continuous service improvement efforts
Participate in team huddles, process improvement discussions, and quality reviews
Project Management from inception to job completion
Qualifications:
Prior experience in customer service, dispatch, or administrative coordination preferred
Strong attention to detail and organizational skills
Comfort working with standard computer systems (CRM, email, dispatch software)
Analytical problem solver - able to think ahead and prevent issues
A strong sense of responsibility, teamwork, and pride in doing careful work
Familiarity with general contracting or trade terminology (plumbing, electrical, etc.)
Prior roles where you handled client follow-ups or customer issue resolution
About Company
Founded in 2007, Walker Property Services, LLC is a highly specialized company in providing facility maintenance and self-performing projects to multiple Fortune 500 customers across the nation. We are confident in our ability to deliver exceptional service for your retail and commercial property needs.
Emergency Communications Dispatcher
Dispatcher job in Largo, FL
Please note that applications must be completed and submitted by 11:59 pm ET on the day prior to the close date listed on the job posting. Mission: Provide Superior Services that Inspire Community Pride Vision: To be the Community of Choice in Tampa Bay
Values: Integrity, Collaboration, Passion, Creativity
Largo's commitment to a High Performance Organization (HPO) model builds a flexible and resilient organization that intentionally builds leadership capacity at all levels of the organization.
CITY OF LARGO ... Naturally A Great Place to Work!
Closing:
Continuous
Salary:
$22.27 hourly rate
Job Summary:
If you are interested in joining the Largo Police Team, please contact pd_******************* or call ************
Largo Police Department Emergency Communications Dispatchers serve the department and the citizens of Largo during non-emergency/emergency calls for service and many times interact with people who are in crisis. Successful public safety Emergency Communications Dispatchers are characterized by their professionalism and sense of duty to the public. An Emergency Communications Dispatcher must be very adept at multitasking in a constantly changing environment.
Dispatchers will participate in classroom instruction, complete on the job training in addition to successfully passing various written/practical testing requirements with the goal of obtaining a state certification to work as a Public Safety Telecommunicator within the state of Florida.
Work Assignment: As a requirement of the position, employees should be prepared to work any/all shift assignments. Shift assignments include work on days, evenings, nights, including weekends and holidays, and may require overtime. A 7% shift differential is applied for night shift.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
All employees share components of leadership, management, technical, and team skills to assist in making the City of Largo the community of choice in Tampa Bay.
Leadership
* Demonstrates an understanding and reflection of the City's mission, vision, and values and a commitment to achieve organizational goals aligned with the City's strategic plan
* Champions a high-performance work culture that encourages and embraces new ideas, develops individuals, and welcomes and encourages diverse perspectives
* Articulates strategic and innovative thinking and provides clarity to deliver superior services
* Approaches the job with enthusiasm and curiosity to promote a solutions-oriented work culture
Management
* Effectively manages assignments and priorities to ensure the fulfillment of projects, tasks, and responsibilities
* Follows suggested procedures to assure the highest standards of risk management, employee safety and risk avoidance
Technical
* Obtains and inputs critical information from phone calls to be used by dispatchers and officers
* Answers emergency and non-emergency telephone calls
* Transfers emergency and non-emergency telephone calls
* Researches addresses for jurisdiction
* Answers and directs phones for other agencies calling into the call center
* Dispatches officers or others to calls for service
* Records the self-initiated activities of the officers in the computer
* Runs criminal justice information in the Florida Crime Information Center (FCIC)/National Crime Information Center (NCIC)
* Enters stolen property, missing persons, and teletypes into FCIC/NCIC
* Monitors several radio channels at once including other departments or agencies
* Calls other departments or agencies to assist the department for various tasks
* Calls for outside services to respond to calls for service
* Provides limited law information for citizens which includes local city and county ordinances and Florida laws
* Researches computer data for citizens, officers, and other agencies
Team Skills
* Supports honest and transparent decision-making
* Collaborates with all team members in a way that builds upon ideas and takes personal accountability and ownership of projects, roles, and assignments
* Openly exhibits a positive attitude, in word and action, and encourages others to do the same
Performs related duties as required.
EMERGENCY RESPONSE STATUS: As a condition of employment, City of Largo employees will be required to work as directed during an undeclared and/or a declared emergency. All employees are subject to recall around the clock for emergency response operations, which may require irregular work hours, work at locations other than the normal work location, and may include duties other than those specified in the official job description.
MINIMUM QUALIFICATIONS
Education and Experience:
* High school diploma or general education diploma (GED)
* Previous public safety dispatching experience (police, fire, EMS) and some college coursework is preferred
* Excellent verbal and written communications skills
* Pass a strict and comprehensive background investigation
* Must be able to successfully obtain and maintain required certifications including but not limited to; Florida Department of Law Enforcement (FDLE) Full Access Certification and Criminal Justice Information System (CJIS) Level 2 - CJIS Security Awareness Certification.
* Must be able to successfully complete training course and pass the State of Florida Public Safety Telecommunicator Certification Examination within 12 months of hire.
* Must possess a valid Florida Driver's License or be able to obtain one within 30 days of hire
Knowledge, Skills, and Abilities:
* Knowledge of city and county geography, roadways and facilities preferred.
* Knowledge of legal terminology, grammar, spelling, and math preferred.
* Knowledge of automated office equipment, practices, and procedures. Must possess good auditory acuity, vision, and have good diction and a clear speaking voice with an excellent command of the English Language
* Ability to work in a team environment
* Ability to perform recurring tasks independently, accurately, and quickly
* Ability to react quickly and calmly in emergency, life threatening, and stressful situations
* Ability to perform a variety of clerical tasks
* Ability to operate multi-key telephones and perform data entry at 2900 keystrokes per hour (KPH)
* Ability to input, access, and retrieve data from a Computer Aided Dispatch (CAD) system correctly
* Ability to obtain FCIC Certification after employment
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
Work Environment: 100% inside a climate-controlled building.
Physical Requirements: The essential functions of the job require sitting for eight (8) to twelve (12) hours per day. The job also requires frequent fine manipulations, reaching, and repetitive motion with occasional: bending/stooping, grasping, and lifting/carrying of objects weighing less than 15 pounds. On rare occasions the work requires: pulling/pushing and lifting/carrying objects weighing 15 to 44 pounds.
Sensory Requirements: Hearing: Enough to understand a low volume voice transmission over a static-laden radio line and multiple conversations at once. Speaking: Enough to answer phones, talk on radios, and communicate with co-workers. Seeing: Enough to see and read maps, and computer monitor screens.
Driving Requirements: The work requires driving on rare occasions and possession of a valid Florida Driver's License.
Technology: The work requires the ability to operate the following machines: telephone, computers, video recording devices, television, radio transmitter/receiver, and other communications equipment.
IMPORTANT INFORMATION:
Yes - DRUG TESTING (Safety Sensitive)
No - CHILDCARE FINGERPRINTING
No - CREDIT CHECK
Yes - FDLE AND CJSTC SECURITY CLEARANCE: As mandated by the FDLE, CJSTC and the Largo Police Department, this position may be subject to additional security clearances due to access to the police department facility or police department's electronic data.
ELEMENTS OF SELECTION PROCESS:
1. Review of applications for selection of those to proceed in the process
2. Schedule selected applicants for Criticall Testing
Criteria for moving forward in the process:
* Required Overall Data Entry Scores of 2900 kph (Keystrokes Per Hour)
* Required Overall Non-Data Entry Scores of 80%
* Preferred scores of 30 wpm (Words Per Minute) or higher and a minimum of 80% in Criticall Categories; Keyboarding, Data Entry, Call Summarization, Memory Recall, Map Reading, Spelling, Sentence Clarity, and Reading Comprehension
3. Selected applicants will be scheduled for a "sit-along" in the Communications Center to observe various elements of the position
4. Selected applicants will be scheduled to interview with a hiring panel
5. Schedule comprehensive criminal background check through the Police Applicant Screening Service (PASS) for selected top applicant(s)
6. Schedule polygraph for selected top applicant(s)
7. Schedule physical for selected top applicant(s)
8. Verification of three (3) personal references
9. Schedule applicant(s) for onboarding with Human Resources and first day of work
Duration of The Process:
The expected duration of the selection process for filling the position should take approximately three (3) to four (4) weeks.
Agency's Policy On Reapplication:
If not selected, you may reapply for this or any other position at any time posted.
The City of Largo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status.
Auto-ApplyDispatch/ Routing trucks
Dispatcher job in West Palm Beach, FL
Dispatch/ Routing trucks Hours are 6am to 3pm. WHY WORK FOR US
Medical, Dental, and Vision insurance after 30 days
401K match after one year of service
Paid time off
Career growth
Paid Holidays
Company paid life policy
All full-time employees receive an employee discount at just 5% over Eckarts cost.
Good group of people, low stress environment, family-oriented philosophy.
OUR MISSION
Stock It, Know It, and Stand By It,
OUR VISION
Eckart LLC strives to provide the finest quality products to contractors, facility maintenance departments, and homeowners. Our employees are highly trained and motivated to serve our customers.
Full job description
Eckart Supply is seeking a Route Dispatcher / Planner to work Monday Friday from 6:00AM - 3:00PM.
Competitive Hourly Compensation
Consistent Weekly Schedule
Opportunity for Career Growth
Continued Training and Development
Work/Life Balance
Primary Job Function:
Maintain the delivery drivers daily schedules, dispatch route changes such as delivery priority & added vendor pick-ups, communicate delivery delays directly to the customer and sales teams.
Daily Duties
Not limited to the following
Coordinate vendor pick-up schedule and same-day deliveries.
Review and communicate route timing.
Communicate traffic conditions and route changes to delivery drivers.
Schedule and maintain the out-of-town delivery calendar.
Monitor the routes and status of drivers to coordinate and prioritize their deliveries.
Prioritizing same-day deliveries according to urgency and order status.
Monitor and respond to inquiries by the sales team on delivery ETAs and Pickup times.
Update delivery addresses as received by route drivers.
Confirm all manifests are closed from the previous day.
Review / Audit delivery photos for quality and report findings to Outbound Supervisor.
Review PTO calendar daily and communicate with Outbound Supervisor.
Requirements:
Prior experience as dispatcher or relevant position.
Experience with Epicor Eclipse is a plus!
Fast typing with experience in data entry.
Basic knowledge of DOT guidelines and emergency procedures.
Proficient in English (oral and written).
la capacidad de hablar espaol es una ventaja!
Outstanding organizational and multitasking abilities.
Active listener with excellent communication skills
Dispatcher, Public Safety
Dispatcher job in Miami, FL
Job Details Job FamilySTAFF - Support StaffGrade10Salary$19.39 - $24.07DepartmentPublic SafetyReports ToPublic Safety ChiefClosing DateDecember 16, 2025FLSA StatusNon-ExemptFirst Review DateOctober 24, 2025 The Dispatcher receives and responds to emergency and routine telephone calls for Campus wide general information, and specific requests for service directed to the Department of Public Safety.
What you will be doing
* Determines the nature and importance of all telephone call requests, and initiates appropriate response actions to service the requests
* Inputs and retrieves information from several different Public Safety databases
* Monitors all internal office telephones, two-way radio communications, alarm and access control systems
* Maintains a detailed daily Incident Report Log
* Maintains computerized records of the locations and availability of all on-duty Public Safety Officers
* Receives documents and distributes lost and found items
* Issues faculty and staff parking decals
* Receives and distributes College keys to facilities and offices on campus
* Performs other duties as assigned
What you need to succeed
* High School Diploma or General Equivalency Diploma.
* Two (2) years of experience in related field or one (1) year of computer-aided dispatcher experience
* Knowledge and understanding of College organization, goals and objectives, and policies and procedures
* Knowledge of security and safety measures applicable to college operations
* Knowledge in the use of two-way radio devices, telephonic communication and other communication devices
* Knowledge of proper telephone etiquette and general office practices and procedures
* Proficient in basic computer skills
* Ability to react promptly and correctly in emergency situations
* Ability to express ideas and instructions clearly and concisely, both verbally and in writing.
* Ability to work effectively and adapt to a critical, high volume and fast paced office environment
* Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
* Ability to make independent decisions in accordance with procedures, laws and regulations and apply these to solve problems in an appropriate manner
* Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
* Ability to work a flexible schedule that may include evenings, weekends, and holidays, on-call assignments and respond to after-hour emergencies
* Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff
Preferences
Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, will receive preference and priority for this job vacancy. In addition, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements outlined in this job vacancy and are encouraged to apply for the positions being filled.
Essential Position
* This function/position has been designated as "critical". This means that it has job duties that affect the security, safety or physical operation of the College, and are required to work at the Emergency Operations Center and/or have access to the incident scene once normal campus operations have been suspended
Additional Requirements
The final candidate is to successfully complete a background screening and reference check process.
EQUAL ACCESS/EQUAL OPPORTUNITY
Miami Dade College is an equal access/equal opportunity institution which does not discriminate on the basis of sex, race, color, marital status, age, religion, national origin, disability, veteran's status, ethnicity, pregnancy, sexual orientation or genetic information.
To obtain more information about the College's equal access and equal opportunity policies, procedures and practices, please contact the College's Civil Rights Compliance Officer: Cindy Lau Evans, Director, Equal Opportunity Programs/ ADA Coordinator/ Title IX Coordinator, at ************** (Voice) or 711 (Relay Service). 11011 SW 104 St., Room 1102-01; Miami, FL 33176. *********************
Easy ApplyEmergency Communications Dispatch I
Dispatcher job in Ocala, FL
Temp to Permanent
Emergency Communications Dispatch I
Ocala, FL
Temp-to-Perm Rotating Shifts (12 Hours), OT available
$18.24/hr.
JOB SUMMARY Responsible for receiving requests and dispatching appropriate emergency units in response to all calls for service. Requests for services include but are not limited to those that are answered by 911 emergency or non-emergency lines or directly from the partner agencies.
Minimum Qualifications
High school diploma or GED
Valid FL driver's license
Must type 30-35 wpm at minimum
Excellent verbal and written communication skills
ESSENTIAL JOB FUNCTIONS
• Receives and prioritizes all requests for Fire Rescue and Law Enforcement services in unincorporated areas and other areas as requested of Marion County and dispatches appropriate Fire Rescue and Law Enforcement emergency personnel and equipment.
• Transmits other official messages via the radio, TDD/TTY, or paging system.
• Maintains complete status of all on-duty fire-rescue personnel and appropriate law enforcement units, including locations and activities.
• Properly fulfills requests from Fire Rescue and Law and other emergency personnel regarding support services such as rescue units, fire apparatus, wreckers, etc.
• Answers telephone in non-emergency situations for employees and the Marion County Sheriff's Office.
• Maintains appropriate communications with other Public Safety agencies.
• Obtains knowledge of Marion County and its boundaries to supply the quickest and most appropriate response.
• Maintains appropriate current support classes such as CPR, incident management, and hazardous materials.
• Maintains composure in stressful situations to ensure appropriate control of all calls so units are properly supplied with accurate information.
• Provides excellent customer service to members of the general public and other County employees. Personal contact occurs with other employees of the unit, employees of other departments in the County, citizens, and customers of the department. Service is provided in person or by phone contact.
• Implements the organization's guiding principles and core values.
• Performs other related job duties as assigned.