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  • Dispatcher Field Service

    Mi Windows and Doors 4.4company rating

    Dispatcher job in Tampa, FL

    Dispatcher - Window and Door Field Service in Tampa, FL. Schedule: Monday thru Friday from 7:30 to 4:00 ; Compensation Range: $ - $ (depending on experience) As a Dispatcher - Window and Door Field Service, at PGT Innovation (Part of MITER Brands) you'll play a key role in coordinating service technicians and ensuring timely, efficient, and high-quality service delivery. You'll manage scheduling, communication, and logistics to support our commitment to customer satisfaction and operational excellence. 🏢 Join MITER Brands™ - Where Innovation Meets Craftsmanship. MITER Brands™ is more than a window and door manufacturer-we're shaping the future of residential living. As the powerhouse behind trusted names like Milgard, MI Windows & Doors, and PGTI, we're one of the nation's largest suppliers of vinyl windows and patio doors, with state-of-the-art facilities across the country. Responsibilities Receive service requests from processors and determine technician needs. Scheduling appropriate service techs and coordinate multi-tech jobs. Open service lists, prioritize older and urgent cases, Logistics Planning Map service locations and communicate availability to customers. Communicate with techs regarding job outcomes, site issues, and part orders. Monitor techs' time off, redirected time, and cross-area support. Request parts, close services, and balance workloads across teams. Identify root causes and prioritize tasks effectively. Qualifications Strong organizational and communication skills Proficiency with Outlook and scheduling tools Ability to work independently and collaboratively Office-Based Frequent sitting, walking, and standing in a typical office setting. Manual Dexterity Regular use of hands and fingers for office equipment. Communication Oral and auditory capacity for phone and in-person interactions. Attendance Consistent daily presence required to maintain service levels. What We Offer Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company. - Three comprehensive Medical plan options Prescription Dental Vision - Company Paid Life Insurance - Voluntary Life Insurance - Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance - Company-paid Short-Term Disability - Company-paid Long-Term Disability - Paid time off (PTO) and paid Holidays - 401k retirement plan with company match - Employee Assistance Program - Teladoc - Legal Insurance - Identity Theft Protection - Pet Insurance - Team Member Discount Program - Tuition Reimbursement - Yearly Wellness Clinic MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
    $29k-35k yearly est. 18d ago
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  • Service Dispatcher

    Comfort Systems USA Southeast 4.1company rating

    Dispatcher job in Panama City, FL

    As a Service Dispatcher, you will assist with office duties to include managing contract files, billing and invoicing, payroll, and routing inbound service calls. The Dispatcher will also maintain the service schedule and dispatch/assign Service Technicians as needed. Compensation Wage Range Starting at: $20+/hr. based on qualifications & experience Job Duties Issue purchase orders and enter vendor invoices Manage customer preventative maintenance contracts Prepare customer billing statements and expense reports Review and submit payroll weekly for service technicians Receive inbound service calls from customers and assigns service requests to technicians as appropriate Plan and maintain service schedule for technicians on a daily, weekly and monthly basis Review daily work orders to ensure service has been completed and documented correctly Communicate professionally both written and verbal with customers and vendors Coordinate upcoming material needs and order materials Requirements 3 or more years of experience with administrative support, billing and invoicing and receiving inbound calls while providing excellent customer service Prior experience working within the construction/service industry, inclusive of general contractors, specialty contractors and service providers preferred Proficiency in MS Office and accounting software Strong attention to detail Dispatch experience preferred Additional Requirements Maintain a positive, cooperative, and teachable attitude Initiative; self-motivated (driven), self-starter Complies and promotes company Safety Policy Excellent communication and customer service skills Analytical and problem-solving skills Must be able to work independently with and without supervision Ability to stand, squat, bend, stoop, and comfortably lift up to 50 lbs Ability to pass a full background screening, MVR, and drug screening Ability to travel, on limited basis, for training Schedule Monday - Friday 7:00am - 4:00pm with a 1 hour lunch break Comprehensive Benefits Medical, Vision, Dental Paid holiday and vacation 401(K) Plan with multiple investment options Training and development programs Company-paid employee assistance program Employee discount programs Company-paid and voluntary life insurance Company-paid and voluntary accidental death & dismemberment (AD&D) Company-paid short-term disability and voluntary long-term disability Healthcare reimbursement account and dependent care reimbursement account Vehicle discount programs Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Comfort Systems USA (Southeast), Inc. is an equal opportunity employer in all aspects of employment and prohibits discrimination and harassment of any type to all individuals regardless of race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We strive to foster a work environment that includes and embraces racial, ethnic and gender diversity and other individual differences. Our commitment to diversity and inclusion helps us attract and retain the best talent, enables employees to realize their full potential, and drives high performance through innovation and collaboration.
    $20 hourly 13h ago
  • SDS RX Lead Dispatcher

    DHL International GmbH 4.3company rating

    Dispatcher job in Tampa, FL

    SDS RX Lead Dispatcher (US) Dispatcher, Lead, Dispatch, Business Services
    $29k-39k yearly est. 3d ago
  • Emergency Communications Operator

    City of Winter Park 3.4company rating

    Dispatcher job in Winter Park, FL

    Open Until Filled GENERAL PURPOSE: The Emergency Communications Operator is responsible for handling routine and emergency 9-1-1 calls for service over various communications systems to Police, Fire, EMS, and other City departments. This position dispatches emergency response units; operates advanced computer system and related telecommunications machines and maintains related records. The operator assists the public by providing important and timely information and references to a variety of public service agencies. This work is performed under intermediate supervision - the incumbent performs a variety of routine work within established procedures and receives detailed instructions on new projects and assignments; work is reviewed periodically through observation and written reports for adherence to established policies and procedures. Examples of Duties ESSENTIAL FUNCTIONS: NOTE: The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position or to reasonably accommodate individuals with disabilities. Receive all incoming calls, screen, transmit information to appropriate authority (Police, Fire, EMS) or other appropriate personnel or agencies; operate teletype and computer aided dispatch systems; record and log all messages. Maintain radio contact with authorities; receive and transmit messages; maintain records and logs of these contacts. Prepare, type, file, copy, and maintain a wide variety of departmental correspondence; enter information into appropriate computer system; prepare and file departmental reports. Research stolen property and criminal histories using FCIC/NCIC computer; update and maintain criminal records; perform license queries, registration queries, person queries, and other queries as needed. Monitor video camera security system; perform equipment maintenance. Receive non-emergency calls for service; direct caller to appropriate agency, if needed. Perform other work as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: Working knowledge of English, spelling, grammar, punctuation, and business correspondence. Working knowledge of office terminology, methods, practices, procedures, filing systems, design, and maintenance and modern information systems and software. Working knowledge of city streets and local area. Working knowledge of network switches, routers, and firewalls. Skill in the use of modern dispatch equipment including computers and radios. Skill in interpersonal interactions to elicit critical information from sick, injured, and/or highly emotional individuals, who may be in a life-threatening situation. Skill in the operation of modern office equipment, computers, and software, including Microsoft Office applications (Word, Excel, PowerPoint, etc.). Skill in accurately and rapidly carrying out requests for information or assistance. Ability to communicate and operate emergency 9-1-1 equipment. Ability to speak clearly and concisely on telephone and on multiple radios. Ability to think clearly and logically under stress. Ability to obtain and maintain FCIC/NCIC and emergency medical dispatch certification. Ability to maintain focus and flexibility with frequent interruptions; ability to follow up and monitor status of ongoing projects. Ability to complete tasks in a timely manner, multi-task, organize work load, meet deadlines, follow-up and take tasks to completion. Ability to complete work accurately with a high level of attention to detail. Ability to communicate information tactfully and impartially, both in person and in writing with all staff, city officials, and the general public. Ability to establish and maintain effective relationships with employees, supervisors, city officials, and the general public. Ability to demonstrate proficiency in the City of Winter Park Core Competencies. Ability to understand and follow oral and written instructions and keep accurate records. This position is performed with working knowledge - the incumbent has ability to recall and apply important and commonly-used information from relevant source documents or information in a particular subject field. Typical Qualifications MINIMUM QUALIFICATIONS: High School Diploma or equivalent. One year of experience in a high-volume call center or customer service environment or a high stress environment is required. Must be able to work shift work on days, nights, weekends, and holidays. Must also pass a background investigation, polygraph examination, and psychological examination. An equivalent combination of education, training and experience, which provide the necessary knowledge, skills and abilities and other competencies required for the position may be considered. CERTIFICATIONS, TRAINING, SPECIAL REQUIREMENTS: NOTE:All certifications must be current at the time of application, and must be maintained as a condition of continued employment. Must obtain the following certifications within the first 12 months of hire: FCIC/NCIC Certification, Emergency Medical Dispatch, CPR certification, and Public Safety Telecommunications State Certification. Supplemental Information OTHER REQUIREMENTS: Physical This is light work requiring the exertion of 0 - 20 pounds of force occasionally and 0 - 10 pounds of force frequently to lift, carry, push, pull, and reposition objects. Ability to traverse about an ADA accessible office setting, with or without reasonable accommodation. Ability to remain stationary at a keyboard for extended periods of time and continuously operate a computer and other office productivity machinery, such as a calculator, copy machine, and printer. Ability to manipulate objects and demonstrate small, precise movements repetitively. Environmental Tasks are regularly performed in an office setting without frequent exposure to adverse environmental conditions. Sensory Tasks require the manipulation of objects and demonstration of small, precise movements, the ability to detect and distinguish various features of one's surroundings, and the ability to effectively communicate and exchange information with others. The job description does not constitute an employment agreement between the City and employee and is subject to change at any time by the City as the needs of the City and requirements of the job change.
    $31k-39k yearly est. 3d ago
  • TELECOMMUNICATOR - PD

    City of Kissimmee 4.0company rating

    Dispatcher job in Kissimmee, FL

    arrow_back Return to Employment Opportunities TELECOMMUNICATOR - PD Apply Telecommunicator General Statement of Job Answers emergency and non-emergency calls for service. Gets the correct address and information for the units responding. Dispatches police fire and EMS units to emergency and non-emergency calls. Monitors the radio channels and responds to all requests. Specific Duties and Responsibilities Essential Functions Answers 911 Calls. Answers Non-Emergency Calls. Attends classes and training. Contacts public works, power company, animal control, law enforcement and fire agencies for service. Dispatches Police and Fire/EMS Radio - emergency and non-emergency calls promptly and accurately. Enters information into computer. Monitors police and fire/EMS radio channels and responds to requests. Operates Maps, Pagers, E-mail, Recording, and other computer applications. Operates computer, multi-line telephone, fax, copier, printer, TDD, pagers, radios, etc. Performs general office duties. Provides CPR/First Aid when needed. Provides Emergency Medical Dispatch Pre-Arrival instructions. Retrieves correct address and information from callers. Runs subjects and objects on FCIC/NCIC. Screens and monitors all incoming calls - puts in calls for service or transfers to extensions. Minimum Education and Training Requires a high school diploma or GED equivalent supplemented by up to one year of training in emergency communications, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Must be able to type 35 words per minute with accuracy and have good computer skills. Must possess and maintain a valid state of Florida driver's license. Must submit to, and pass, a fingerprint-based national criminal history record check and must be able to obtain, and recertify as required, the appropriate Criminal Justice Security Awareness training. Bilingual preferred. Must possess or obtain the most current FEMA 100, 200, and 700 Incident Command System certifications within 6 months of appointment to the job. Minimum Qualifications and Standards Required Skill Requirements: Has thorough knowledge of the methods, procedures and policies of the Police Department as they pertain to the performance of duties of the Telecommunicator. Is knowledgeable in the laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position. Has working knowledge of law enforcement procedures, fire/EMS procedures, computer technology, communications technology, etc. Has knowledge of the various terminologies and codes used in emergency communications. Is able to maintain composure and think clearly while processing emergency telephone communications. Has good public relations skills as is required in assisting and servicing the general public in various capacities. Is able to use independent judgment and discretion in providing information and assistance to various individuals involved in the operations of the Police Department. Has excellent telephone communications and clerical skills. Is able to perform duties with accuracy and professionalism despite frequent interruptions. Has knowledge of modern office practices and equipment. Has knowledge of proper English usage, vocabulary, punctuation and spelling; has knowledge of basic mathematics. Is able to type accurately at a rate sufficient for the successful performance of assigned duties. Knows how to operate and maintain a variety of office equipment as necessary in the performance of daily activities. Is skilled in applying a responsible attention to detail as necessary in preparing records and reports. Is able to read and interpret various materials pertaining to the responsibilities of the job. Is able to take the initiative to complete the duties of the position without the need of direct supervision. Has the ability to plan, organize and prioritize daily assignments and work activities. Is able to offer assistance to fellow employees and employees of other departments as necessary. Has the ability to learn and utilize new skills and information to improve job performance and efficiency. Knows how to perform duties in a courteous manner and with the utmost integrity in the best interest of the public. Has knowledge of the occupational hazards and safety precautions of the industry. Physical Requirements: Must be physically able to operate a variety of machines and equipment including a computer, telephone, radio, general office equipment, etc. Must be able to exert up to ten pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for periods of time. Must be able to lift and/or carry weights of ten to twenty pounds. Responsibilities: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interaction with internal and external entities with whom the position interacts. Performs described Essential Functions and related assignments efficiently and effectively in order to produce quantity of work which consistently meets established standards and expectations. Assumes responsibility for completing assigned work. Completes assigned work within deadlines in accordance with directives, policy, standards and prescribed procedures. Maintains accountability for assigned responsibilities in the technical, human and conceptual areas. Exercises analytical judgment in areas of responsibility. Identifies issues or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to issues or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice where appropriate and researches issues, situations and alternatives before exercising judgment. Working Conditions: Works primarily in an office environment. Knows how to react calmly and quickly in emergency situations. Other: It is understood that every incidental duty connected with operations enumerated in the is not always specifically described, and employees, at the discretion of the City, may be required to perform duties not within their job descriptions. Type : INTERNAL & EXTERNAL Posting Start : 08/01/2025 Posting End : 12/31/9999 MINIMUM HOURLY RATE: $22.70 share
    $22.7 hourly 1d ago
  • PUBLIC SAFETY DISPATCHER I (Multiple Agencies)

    Mobile County (Al 4.4company rating

    Dispatcher job in Mobile, AL

    This is specialized work in the operation of a police and fire communications system. JurisdictionsYearly RateMobile County$41,469 - $66,295City of Mobile$44,735 - $71,516City of Prichard$27,276 - $42,312City of Citronelle$30,012 - $47,978*City of Bayou La Batre$33,738 - $53,935Amended 12/12/24 Amended 12/16/25 * Amended 9/29/25 Amended 10/17/25 To prepare for the required Public Safety Dispatcher I online test, applicants should download, save, and/or print the Public Safety Dispatcher I Online Test Study Material now. Applicants must pass an examination in order to qualify for this position. Details regarding the examination will be emailed to candidates who meet the requirements set out below. Minimum Qualification Requirements Graduation from a standard senior high school, or the successful completion of the General Educational Development (GED) test, and preferably one year's experience in the operation of a two-way radio, computer and/or telephone equipment; or a combination of education and experience equivalent to these requirements. Special Requirement Must possess a current Certification of Proficiency from the Mobile County Personnel Board certifying the ability to type a minimum of 30 words per minute. Employees of the City of Mobile must, within one year of employment, successfully complete and be certified in the employing department's adopted telecommunications courses as follows: Police - APCO (Association of Public Communication Officers) and ACJIS (Alabama Criminal Justice Information System); Fire - APCO (Association of Public Communications Officers) and EMPDS (Emergency Medical Priority Dispatch System). Employees must maintain certifications of employing department. For details, please see Class Specifications | Public Safety Dispatcher I | Class Spec Details (governmentjobs.com) All applications must be submitted online through the Mobile County Personnel Board Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, "email" should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Merit System employment and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application. If needed, computers and scanners are available in our office at 1809 Government Street, Mobile, AL. Our office hours are 8:00 am to 5:00 pm Monday - Friday, except for major holidays. Eligibles selected for appointment must meet the established medical and physical standards for the class of work. The medical examination must be by one of the physicians designated by the Personnel Board. Appointees must bear the cost of the examination. A person with a disability may request accommodation by contacting the Mobile County Personnel Board at ************. Adam Bourne, Personnel Director The agencies we serve are equal opportunity employers.
    $20k-31k yearly est. 40d ago
  • Emergency Communications Officer - 911 Dispatcher

    City of Hoover (Al

    Dispatcher job in Hoover, AL

    Starting Salary: $26.02 Qualifications * High School Diploma or GED * One (1) year or more of full-time experience in customer service, administrative, clerical, IT, public safety, or related field * Ability to operate a computer and navigate various computer programs and/or systems * Ability to successfully pass keyboarding and job simulation test * Must successfully obtain APCO Public Safety Telecommunicator 1 (PST 1), APCO Emergency Medical Dispatch (EMD), and American Heart Association BLS CPR certification before completion of training * Valid driver's license and ability to obtain/maintain City of Hoover Driver's Permit * Ability to pass a thorough background check process and pre-employment screening * Ability to work varied shifts including nights, weekends and/or holidays Preferred Qualifications: * Experience as a dispatcher, telecommunicator, or similar role with a public safety or emergency medical agency * Associate's degree or higher in Emergency Management, Criminal Justice, Public Administration, Business Administration or related field * Ability to read, write, and converse in Spanish. Responsibilities * Answer emergency and non-emergency calls, gather necessary details, verify caller location and phone number, and ensure all calls are routed appropriately. * Dispatch police, fire, and EMS units following established procedures. * Maintain consistent radio communication with field units, providing updates and monitoring their status throughout the incident. * Track and document all unit activity in the CAD system. Handle TDD/TTY/RTT calls for the hearing-impaired community, ensuring accurate and efficient communication. * Operate the multi-line phone system, CAD, mapping systems, and other necessary equipment. * Perform daily checks of all systems and report any malfunctions or issues to the supervisor immediately. * Accurately enter call information, dispatch details, and responder activity into the CAD system. * Keep detailed logs of all radio traffic and updates throughout each shift. * Complete and submit required forms and reports. * Assist other departments or agencies as needed and handle additional administrative duties as assigned. * Maintain effective communication with supervisors, co-workers, and outside agencies. * Provide excellent customer service to the public in all interactions, maintaining a professional demeanor even in high-pressure situations. * Performs other related duties as directed. Supplemental Information This is a safety-sensitive position responsible for receiving and processing emergency and non-emergency calls for police, fire, and medical assistance. The Emergency Communications Officer (ECO) operates communications equipment to relay critical information to appropriate public safety agencies while maintaining professionalism and accuracy in high-stress situations. The ECO is also responsible for monitoring and managing radio traffic, keeping accurate records in the computer-aided dispatch (CAD) system, and ensuring the smooth coordination of emergency responses.
    $26 hourly Auto-Apply 15d ago
  • Police Emergency Communications Officer

    Duval County Public Schools 4.2company rating

    Dispatcher job in Jacksonville, FL

    Fast paced, highly technical work involving automated systems in the receipt, transmission and dispatch of emergency calls, information and messages and the dispatch of school police personnel and equipment. Work is learned through extensive training that consists of several phases of classroom and on-the-job training. Communicates with the public and First Responders and determines the effective course of action; adjusts quickly to changing situations while assessing time and sensitive information; performs several tasks at the same time and assigns appropriate priorities, signals, and codes to incoming calls for services while monitoring multiple radio frequencies, answering telephone calls, and viewing multiple computer/camera screens. Hours of operation are 24 hours a day, 365 days a year. Maintains frequent contact with the public, police and emergency service providers, and occasional contact with other federal, state, and local government agencies. This entrance level class lies below that of Police Emergency Communications Supervisor. Essential Functions 1. Visually monitors computer screens and listens to audible alarm activations occurring within a system. Analyzes information received and takes appropriate action to resolve activations of the alarm system, which may include contacting police or fire personnel or school employees or administrators. 2. Operates a radio console and computer terminal in receiving and transmitting voice and/or data messages and in dispatching school police and after hour maintenance personnel and/or equipment in accordance with prescribed patterns and needs. 3. Records information regarding emergency services and maintains status of school police units and equipment by use of computer keyboard. 4. Maintains up-to-date status of all units within dispatch assignment. 5. Monitors radio frequencies as assigned in order to coordinate appropriate response. 6. Establishes, updates, maintains, and/or provides reports on security and fire alarm printouts; lists of personnel who have access to schools with alarm systems; chronological logbooks; and incident reports. 7. Notifies superiors, schools and alarm service regarding problems or repairs needed in a system. 8. Responds to questions and inquiries from employees regarding security and fire alarm problems and after hour emergencies. 9. Maintains information in the FCIC/NCIC data base. 10. Performs related duties as required. Probation: One (1) year Qualifications Open Requirements: A one (1) year combination of education, training, and experience in a multi-task environment communicating directly with the general public, which includes prioritization of tasks, and quick decision making, preferably in a law enforcement work environment. Florida/National Crime Information Certification (FCIC/NCIC) and State of Florida Certification as a 911 Public Safety Telecommunicator are preferred. Requires the ability to work overtime with little or no notice, shift work, weekends, holidays, evenings, and nights. Hours of operation are 24 hours a day, 365 days a year. Promotional Requirements: NA Licensing: NA Knowledge, Skills, and Abilities Strong word processing, spreadsheet, and database skills Knowledge of school police communications center operating procedures and equipment. Knowledge of the DCPS school locations Strong police emergency communications radio equipment operating skills Strong two-way radio console (with headset) operating skills Strong interpersonal skills in diplomacy, tact, and/or discretion Strong computerized security and fire alarm systems monitoring and operating skills Strong multi-tasking skills to simultaneously communicate, interpret communication, and enter data into a computer Strong oral, written, and interpersonal communication skills Ability to comprehend and apply law enforcement and public safety operation procedures Ability to maintain an efficient and calm demeanor in handling adverse or stressful situations for an extended period of time in a high volume public safety work environment Ability to detect alarms by sight and sound Ability to identify security problems with the alarm systems and report such for service and repair in accordance with established policies and procedures Ability to instruct other school personnel in alarm system procedures Ability to prepare logs and reports and maintain accurate records Ability to utilize telephone equipment associated with computerized security and fire alarm systems Ability to maintain control of conversations under stressful situations and speak English rapidly, clearly and concisely Ability to exercise judgment and initiative in dispatching emergency calls and other requests under time constraints Ability to read computer screens for extended periods and to listen attentively under adverse conditions Ability to learn and recall signals, codes and computer commands Ability to comprehend data quickly, and make decisions quickly in accordance with procedures Ability to read, understand, and apply job-related instructions, policies, procedures, and information Ability, to give clear and understandable instructions and follow directions quickly Ability to establish and maintain effective working relationships Ability to touch type
    $37k-50k yearly est. 60d+ ago
  • Emergency Communications Officer Trainee (911 Operator)

    Pasco County, Fl 4.3company rating

    Dispatcher job in New Port Richey, FL

    General Description JOIN OUR TEAM AS AN EMERGENCY COMMUNICATION OFFICER TRAINEE (911 OPERATOR)! Under close supervision, trainees will learn to answer non-emergency and 911 emergency requests to assist public and staff with emergency and non-emergency public safety assistance. Perform communications work involving the processing of Enhanced 9-1-1 calls (wireless and ten digit) and dispatching of fire, emergency medical services (EMS), and law enforcement agencies. Accurate and rapid processing of routine and emergency calls, which requires following prescribed standard operating procedures. Transferring callers to other emergency response agencies such as law enforcement following prescribed procedures. Duties require the ability to quickly determine the nature of the emergency from information provided by emergency personnel or the public and initiate appropriate action. May be assigned to a shift other than the one that training was received on when released and will likely be assigned to night shift at first. Applicants must be available to work any shift, holidays, weekends, and overtime as required. * Please provide a list of your employment history for the past ten (10) years. Essential Job Functions Receives telephone calls from citizens or emergency personnel requesting assistance or information; screen the calls, and initiate appropriate action per established protocols. Offer pre-arrival medical and fire instructions via telephone per established protocols. Work is performed in a fast paced, high call volume, call center environment. Operates communications and associated peripheral equipment to dispatch assistance units, and enter call records into computer aided dispatch system (CAD). Maintains required files, records, and accurate communication logs of pertinent transmissions of incoming and outgoing calls. Takes complaints, reports issues to on-duty supervisor and document as required. Performs related work as assigned. Knowledge, Skills and Abilities * Knowledge of radio communications rules and regulations governing radio transmission. * Knowledge of basic radio receiving and transmitting operations, equipment and proper radio-telephone procedures. * Knowledge of Pasco County geography; adjoining counties, and roadway networks, major intersections, location of important attractions, buildings, industries, and subdivisions. * Knowledge of basic medical, fire and lawterminology. * Ability to react calmly, quickly, and promptly handle emergency situations and interact with excited persons in a calm, guiding manner to secure essential information pertaining to emergency situations. * Must be able to speak in a clear, well-modulated voice and deal with public in a firm, courteous, tactful, and impartial manner. * Ability to maintain clear, accurate, and detailed accounts of operations. * Must possess multitasking skills, initiative, and a desire to help others, and be able to function as a team member. * Ability to make sound decisions during stressful situations. * Ability to learn to operate radio and telephone transmitting and receiving equipment. * Ability to communicate effectively, both orally and in writing, and to listen and understand. * Ability to operate a computer and utilize the related software programs. * Ability to follow established protocols and follow the chain of command. * Ability to maintain flexibility and adaptability when performing tasks and duties in a dynamic environment. * Ability to establish and maintain effective working relationships with others. * Ability to handle Multi-line telephone equipment; computerized customer service; flexibility, split ear and multi-tasking, active listening, decision making, and critical thinking experience is preferred. Minimum Requirements PHYSICAL SKILLS: Ability to sit at a console for extended periods of time. Ability to communicate effectively using verbal, written and visual communication. Must be able to operate a keyboard to enter data into a computer. Must be capable of reaching all communications control panels and reference materials in communications center. Good vision without color blindness, and excellent hearing skills required. EDUCATION, TRAINING AND EXPERIENCE:Graduation from high school or possession of an acceptable equivalency diploma.One (1) year of experience working in a fast paced, high call volume commercial or government public safety dispatching/call-taking facility is preferred. Applicant must be at least 18 years of age. Applicants will be required to pass the Critical pre-employment testing, drug screening, polygraph, psychological evaluation and background check. LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must possess a valid Florida driver's license. Must obtain the following within three (3) months of date of hire: * Cardiopulmonary Resuscitation (CPR) * Emergency MedicalDispatch (EMD). * Emergency Fire Dispatch (EFD). * Emergency Police Dispatcher (EPD). * State of Florida Public Safety TelecommunicatorCertification. * Current FCIC/NCIC certifications. After successful completion of our training program, employees will advance to an Emergency Communications Officer I and receive a pay increase. Applicants must be able to meet the requirements, and progress to Emergency Communications Officer I within 6 (six) months of being hired. SPECIAL REQUIREMENT: Required to work flexible schedules, which will include evenings, weekends, holidays, standby and mandatory overtime. The department has a strict non-drug usage policy. In order to be eligible you cannot have used, tried, possessed or experimented with marijuana in the last 12 months. You must not have used, tried, possessed or experimented with any illegal drug/controlled substance, other than marijuana, in the past five years. You must not have sold or delivered any illegal drug/controlled substance at any time. CRIMINAL HISTORY: An applicant who pleads guilty or nolo contendere (no contest) to, or is found guilty of any felony or guilty of a misdemeanor involving perjury or a false statement, is NOT eligible for employment even if the sentence was suspended or adjudication was withheld by the judge. ADA STATEMENT:A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act. DRUG-FREE WORKPLACE: Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida law, requiring pre-employment drug/alcohol testing. EMERGENCY RESPONSE/RECOVERY ACTIVITIES: All trainees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens. VETERAN'S PREFERENCE:Under Section 295.07, F.S., Chapter 55A-7, Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants. PASCO COUNTY WAS VOTED ONE OF THE NATION'S TOP WORKPLACES FOR 2021 Benefits include: * Florida Retirement System (FRS) retirement plan * PTO (Paid Time Off) * Paid holidays * Group insurance * Tuition reimbursement * Deferred compensation * Medical leave pool * Annual medical leave buy-back * Mid-management/Professional grade, and management personnel may receive 40 hours of admin leave per calendar year. Effective July 1, 2011, FRS members must contribute 3% of their salary as retirement contributions, on a pre-tax basis (the salary is reduced by the amount of the employee contribution before determining the federal income tax deduction). The employer will automatically deduct the employee contributions.
    $40k-47k yearly est. 40d ago
  • 911 Dispatcher / Telecommunicator

    Shelby County 911

    Dispatcher job in Chelsea, AL

    The Shelby County Emergency Management Communications District (Shelby County 911) is looking for positive, professional, mature, enthusiastic, flexible, and responsible individuals to become 911 Telecommunicators. Our Telecommunicators perform a variety of telephone and computer aided operational duties including 911 call taking and dispatching of law enforcement, fire, and emergency medical services. We also assist the public with routine non-emergency and business-related calls. For those with a focused interest in public safety, you will find this a great entry to a rewarding career in emergency communications. This is an excellent opportunity to make a difference in someone's life and the community while partnering with our men and women in the field. 911 Telecommunicators serve as calltakers and dispatchers. As a new Telecommunicator, you will receive classroom and hands-on training to answer both 911 emergency calls and routine non-emergency calls in a communications center. In one call, you will offer life-saving support to a citizen in need and in the next, handle a routine referral to a public safety agency. You will learn to answer complex emergency calls, use appropriate de-escalation techniques, and develop interviewing skills to gather necessary information for first responders in the field. You may also have the opportunity to train as a dispatcher working directly with responding patrol units; using radios, telephones, and computer systems to provide information and support to law enforcement officers and fire fighters in the field. To be successful, you must be fast to respond with direct and correct decisions, able to take charge of conversations, able to obtain accurate information from callers, enter information into a computer system while talking, correctly prioritize emergencies, determine the appropriate units to send to calls, and maintain accurate records. Rarely do individuals have the opportunity to be the calm in someone's storm on a daily basis. Each day your calm voice, professional demeanor and specialized training will allow you to assist individuals who may truly be having the worst day of their lives. Make the difference in someone's life, become a 911 Telecommunicator with Shelby County 911. Application Timeline Testing: Throughout January Job Closes: January 23rd Interviews: January 27th & 28th Start Date: February16th
    $23k-33k yearly est. 30d ago
  • Transportation Dispatcher - Night shift

    Southeastern Food Merchandisers LP

    Dispatcher job in Pelham, AL

    Full-time Description Transportation Dispatcher Pelham, AL - Southeastern Food Merchandisers Southeastern Food Merchandisers is seeking a Transportation Dispatcher for our Pelham location. This role oversees drivers running dedicated route schedules with no over-the-road work. All drivers depart from and return to the same terminal daily. Our fleet is 100% automatic transmissions. Key Responsibilities Dispatch drivers and communicate special delivery instructions. Update equipment activity and yard control systems. Process, monitor, and audit driver logs and DOT hours of service. Reporting and processing of yard safety or over-the-road incidents. Administer DOT testing as required. Ensure order accuracy standards are met. Collaborate with supervisors and managers on daily operations. Promote safety and sanitation standards across all areas. Utilize dispatch software, ELD devices, and POD systems effectively. Schedule Full-time - Sunday - Thursday, 5:00 PM - 3:00 AM Benefits Medical coverage Dental & Vision insurance Weekly pay with direct deposit 401(k) with company match Company-paid Life & AD&D insurance Supplemental insurance options available Employee Assistance Program Paid holidays Employee perks & discounts EEO Statement Southeastern Food Merchandisers is an Equal Opportunity Employer. We do not discriminate based on race, color, national origin, ancestry, religion, sex, disability, veteran status, age, sexual orientation, or marital status. Requirements Required: Class A CDL with 1+ year of experience and a clean MVR. Preferred: High School Diploma or GED required. 2+ years of supervisory experience, driver supervision, or dispatching. 2+ years working with DOT hours of service regulations. Strong oral and written communication skills. Detail-oriented with excellent organizational skills. Proficiency in Microsoft Office. Knowledge of DOT, DMV, and FMCSA rules/regulations. Flexibility to work nights, weekends, and holidays.
    $24k-32k yearly est. 60d+ ago
  • PUBLIC SAFETY DISPATCHER

    City of Jackson, Ms 3.9company rating

    Dispatcher job in Jackson, MS

    Duties: Receive complaints and requests for service record information; evaluate work orders and determine proper routing: update complete word orders; perform dispatching duties for work crews; dispatch calls in a timely manner; confer with supervisor, managers and lead workers as necessary regarding the status of work order request. Maintain contact with work crews on assignment; maintain status and location of work crews; maintain daily log of field calls and work crews dispatched. Perform a variety of clerical and typing work; screen telephone calls; take messages for assignment department personnel. Maintain a variety of automated and manual logs, records and files related to dispatching and customer service activities. Data entry and good customer service skill a plus, Shift may rotate. Qualifications: Two years of responsible secretarial and clerical experience, preferably involving some dispatching experience. PRIOR TO EMPLOYMENT, APPLICANT RECOMMENDED FOR EMPLOYMENT SHALL BE REQUIRED TO SUCCESSFULLY PASS A URINALYSIS AND/OR BLOOD TEST TO SCREEN FOR ALCOHOL AND/OR DRUG ABUSE. "EQUAL OPPORTUNITY EMPLOYER" Duties: This classification is equivalent to a Telecommunicator working in a Police 911 call center. This is shift work. Receiving emergency service calls from the public; requesting police or other emergency services; determining nature, location and priority of emergency; entering appropriate information in computer and forwarding calls to be dispatched. Answering non-emergency calls for assistance and referring to appropriate department or agency; using telecommunications system to coordinate emergency calls and relaying information and assistance involving other law enforcement agencies; updating and retrieving information from NCIC relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information; Receiving, processing, and transmitting information by teletype to federal, state and local government agencies, as well as, dispatching information to law enforcement personnel. High School Diploma or Equivalent to completion of the twelfth grade. Some experience in dealing with and communicating with the public is required. Position : 10040483 Code : 373-2 Type : INTERNAL & EXTERNAL Location : PUBLIC SAFETY COMMUNICATIONS Grade : RANGE 19 Group : POLICE Job Class : PUBLIC SAFETY DISPATCHER Posting Start : 04/01/2025 Posting End : 12/31/9999 Details : CITY WEBSITE MAXIMUM HOURLY RATE: $16.25
    $16.3 hourly 38d ago
  • ASSISTANT PRECAST DISPATCHER / LOAD COORDINATOR

    Wells 4.1company rating

    Dispatcher job in Jacksonville, FL

    Job Description GENERAL DESCRIPTION The Dispatcher is responsible for coordinating and overseeing the daily operations of the precast yard. This role involves managing the flow of materials, scheduling deliveries, and ensuring that production targets are met while maintaining safety and quality standards. WHY WORK FOR US? At Wells, we empower our team members to deliver an exceptional client experience. Our employees are talented problem solvers that shine in preconstruction, engineering, operations, and project management. They bring innovative solutions that yield outstanding results. In the design and construction industry, we focus on honesty and hard work to build trust that lasts beyond individual projects. Our team is consistently working to improve building processes and raise industry standards. We meet our partners' needs through collaborative efforts that ensure safe and certain results, reducing risks along the way. Together, we help businesses and individuals succeed and change our communities for the better. WHAT WE HAVE TO OFFER Wells values our employees and is committed to providing a competitive and comprehensive benefits package. Health, dental and vision insurance Paid premiums for short- and long-term disability, and life insurance Wellness Incentives Paid holidays Flex spending for medical and daycare Health savings account (HSA) 401(k) plan with profit sharing Access to Nice Healthcare Employee Assistance Program Paid Time Off (PTO) Wishbone Pet Insurance Critical Illness Benefit Plan Accident Insurance Plan Voluntary Hospital Indemnity Plan Please note that the benefits listed here are for non-union employees. Benefits for union employees are covered under separate collective bargaining agreements which can be obtained through their union business agent or their HR representative. Other benefits include Health and Family Care leave for both union and non-union employees. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Schedule and dispatch precast products and materials to ensure timely delivery to job sites Act as a liaison between production, delivery teams, and customers to ensure clear communication regarding orders and schedules Monitor and manage inventory levels of precast materials and products, ensuring adequate supply for ongoing projects Ensure that all operations are conducted in accordance with safety regulations and company policies Address any issues that arise during the dispatch process, including delays, damaged products, or scheduling conflicts Maintain accurate records of shipments, deliveries, and inventory levels using company software Manage inventory Document shipping loads EDUCATION, SKILLS, AND ABILITIES REQUIRED High school diploma or equivalent; relevant experience in logistics or construction preferred Strong organizational and multitasking skills Attention to detail Excellent communication and interpersonal abilities Proficiency in computer applications, including inventory management and dispatch software Knowledge of precast concrete products and construction processes is a plus Ability to work in a fast-paced environment and make quick decisions PHYSICAL REQUIREMENTS/ ADA ESSENTIAL FUNCTIONS Regularly required to stand, twist, and walk; use various hand tools or controls; reach with hands and arms; climb or balance on elevated surfaces; and stoop, kneel, squat, crouch, or crawl Ability to lift and/or move up to 50 pounds This position requires constant medium to heavy manual labor Must wear personal protective equipment (PPE) such as steel-toe boots (must be laced and over the ankle), hard hat, gloves, safety glasses, and hearing protection WORKING CONDITIONS Work environment is both indoor and outdoor, with exposure to sun, heat, humidity, cold, wind, light rain, sand, and dust The noise level in the work environment is usually loud This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be assigned by his/her supervisor. Wells is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities. Wells participates in E-Verify and will provide the federal government with your I-9 Form information to confirm you are authorized to work in the U.S.
    $29k-37k yearly est. 3d ago
  • EMS Public Safety Dispatcher - Huntsville EMS - FT - Shift Varies

    HH Health System 4.4company rating

    Dispatcher job in Huntsville, AL

    This position performs dispatch and/or call taking of emergency and non-emergency medical assistance. Responsibilities Essential Duties and Responsibilities: (Other duties may be assigned) Dispatches emergency calls to closest appropriate unit utilizing the CAD tools to access system status. Monitor various radio frequencies to keep apprised of developing situations. Operates two-way radio and/or other communications equipment to copy calls to other public safety agencies and medical first responders. Read and effectively interpret maps and information from a computer screen in order to determine locations and provide directions. Enters, updates, and retrieves information from a variety of computer systems. Relay information and messages to and from emergency sites, to all other individuals or groups requiring notification. Scan computer screens, and contact field units in order to determine units available for dispatch. Knowledge of and ability to operate computer-based telephone system. Demonstrates faithfulness in work attendance and punctuality Exhibits sufficient multi-tasking to accomplish required time management of all activities Works diligently to provide excellent customer service by being calm, polite, and sympathetic Behavioral Core Competencies: To perform the job successfully, an individual should demonstrate the following competencies on a daily basis. These factors will be used to measure an employee's performance throughout the workday. Administrative: 1) Demonstrates proper attendance and punctuality requirement 2) Completes tasks on time and accepts responsibility for the best of the organization 3) Time management and prioritizing - shifts back and forth between two or more activities or sources of information and can prioritize activities based on specific rules/guidelines 4) Pursues training and development opportunities; strives to build knowledge and skills in order to share with the organization 5) Observes proper safety and security procedures Communication: 1) Distribution of information, both written and oral 2) Provides excellent customer service 3) Demonstrates teamwork with co-workers and supports organizational success 4) Supports organization's goals and values; supports EEOC values by respecting diversity within the organization 5) Maintains highest standards of professionalism Cognitive: 1) Problem solving - discovers, analyzes, and solves problems to overcome obstacles 2) Speed of Closure - quickly assesses and implements course of action required 3) Exhibiting problem sensitivity - recognizes when something is wrong or about to go wrong 4) Communication multi-tasking through maintaining situational awareness at all times 5) Initiative - identifies opportunities and issues, and proactively acts to follow through on work activities to capitalize or resolve them 6) Innovative - generates unique ideas for improving work 7) Exhibits adaptability - can change in demanding work environment when unexpected events happen for the best environmental fit 8) Listening - accurately receives information and reciprocates effectively to party received from 9) Decision making - weighing risks, makes accurate and quality judgments 10) Uses analytical thinking without becoming easily distracted Qualifications Qualifications: Hard Skills: 1) Education - Education: High School diploma or equivalent 2) Typing Skills - Must have the ability to type a minimum of 35 words per minute. 3) Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score. 4) Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls. Soft Skills: 1) Auditory Skills - ability to hear, comprehend, and distinguish sounds and verbal communication in the presence of other distracting sounds via a headset, telephone, or other external source. 2) Listening Skills - ability to retain detailed information 3) Vision Skills - must have adequate vision to quickly and accurately read maps, safety manuals, and all computer system monitors. Specific vision abilities required by this job include color vision, close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. 4) Language Skills - Ability to read and interpret documents such as safety rules, operati Education: High School diploma or equivalent License/Certification and/or registration: Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls. Additional Abilities/Skills: Typing Skills - Must have the ability to type a minimum of 35 words per minute. Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score. Education: High School diploma or equivalent License/Certification and/or registration: Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls. Additional Abilities/Skills: Typing Skills - Must have the ability to type a minimum of 35 words per minute. Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score.
    $24k-33k yearly est. Auto-Apply 27d ago
  • Public Safety Dispatcher I

    City of Boca Raton, Fl 4.4company rating

    Dispatcher job in Boca Raton, FL

    The public safety dispatcher receives, and dispatches emergency and non-emergency calls for a variety of municipal services. This is an entry level position in which emphasis is placed on training the incumbent for continued advancement through the Public Safety Dispatcher classification series. Work is performed under the general supervision of the public safety dispatcher supervisor. The list of essential functions as outlined herein is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. * Receives and transmits information for emergency and other municipal services * Receives emergency telephone calls, determines locations and nature of the calls and dispatches appropriate personnel and equipment * Receives non-emergency calls and determines appropriate actions * Operates computer-aided dispatch (CAD) equipment and performs CAD functions * Receives and transmits messages by radio and maintains radio logs * Operates computer terminals for various federal, state and local networks * Provides pre-arrival police, fire and medical instructions when needed * Maintains tracking logs * Thorough knowledge of the methods and procedures of various operating systems. * Knowledge of federal and state regulations governing data and voice transmissions. * Must be familiar with the geography of the City and the locations of important buildings. * Knowledge of communications management, technical design and application, FCC rules and regulations, and computer operations. * Ability to: * Communicate verbally in a clear and effective manner. * Obtain information from hostile or traumatized individuals in various situations. * Handle multiple activities simultaneously while maintaining attention to detail. * Exercise sound independent judgment and make decisions within established guidelines. * Speak distinctly and operate telecommunication consoles. * View a computer terminal for extended periods of time. * Work long periods of time, day or night, weekends, and shift work. * Provide outstanding customer service, both internally and externally. MINIMUM QUALIFICATIONS: * High school diploma or equivalent is required. * Must obtain a score of 70% or higher on the CritiCall Test. * Possess or have the ability to obtain CJIS (NCIC/FCIC) certification within the first three (3) months of employment, * Possess or have the ability to obtain certifications in the emergency police, fire and medical disciplines within one (1) year of employment and must meet or exceed minimum quality assurance ratings in each discipline. * Possession of a valid State of Florida Class "E" driver's license is required. * Knowledge Microsoft Office Suite, specifically Excel, Word and Outlook preferred. * The public safety dispatcher must be available for shift work in a 24-hour-a-day, seven-days-a-week work environment. PREFERRED QUALIFICATIONS: * 9-1-1, TDD, and Florida Department of Health 911 Public Safety Telecommunicator (FSS 401.465) certifications are preferred. Certifications must be obtained prior to the end of the one-year probationary period. * One (1) year experience working in a 911 communications environment is preferred. PHYSICAL AND ENVIRONMENTAL DEMANDS AND CONDITIONS: The environmental conditions and physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the essential functions of this job, the employee is frequently required, weekly or up to daily, to: * Lift or carry objects up to 20 pounds; * Reach and grasp objects; * Use manual dexterity or fine motor skills. * Have the ability to identify and distinguish colors; * Communicate orally; * Hear; * Push or pull carts or other such objects. * Proofread and check documents for accuracy; * Use a keyboard to enter and transform words or data; * Use a video display terminal; * Work in a normal office environment with few physical discomforts; and/or * Be able to work a fluctuating work schedule based upon the need of the department. * The employee may sometimes be required to stoop and bend. POST-OFFER BACKGROUND REQUIREMENTS: The background check process for this position may include: * Criminal Background Check * Employment Verification * Reference Checks * Motor Vehicles Report (MVR) Check * Certification/License Verification * Credit Check * Fingerprinting * Polygraph * Neighborhood Check * Psychological Examination * Drug and Alcohol Screen * Neighborhood Check * Psychological Examination * Drug and Alcohol Screen
    $32k-40k yearly est. 5d ago
  • E-911 Dispatcher

    Lauderdale County Sheriff's Department

    Dispatcher job in Meridian, MS

    Pay Rate: New hires with no prior experience are hired at $13.86/hr. If you work an overnight shift you will earn an additional $0.30/hr. Once you have completed our in-house training your pay will increase to $14.89. You are then eligible for an annual increase based on your performance, as well as an increase on your first anniversary, and every 3 years after that, for years of service. Benefits: Lauderdale County provides both Sick and Vacation time to you. Sick time starts to accrue after you have been employed for 6 months and generally speaking works out to 1 day off per month. Vacation time does not start until you have been employed for 1 year and accrues at the rate of 10 days off per year, or 2 weeks paid vacation. Your earned time will be noted on each pay stub. Several types of Medical Insurance are available to you. Options and costs will be reviewed with you if you are hired. As a County employee you will be required to participate in the State retirement program known as PERS. The County will send 9% of your earnings to your Retirement account. The County also remits an additional %, not only meeting but exceeding your contributions. Positions and opportunities for growth: Our organizational structure has several opportunities for advancement. While you will be trained to be a Telecommunicator you could then work towards becoming a Shift Trainer, a Shift Lead, a Shift Supervisor, or perhaps one day the Communications Center Manager or 911 Director. Each either has an additional increase to your hourly pay or compensated using a whole other pay scale. Shifts: Our only shifts are: 5:45a - 5:45p (days) 12p - 12a (swing shift noon to midnight) 5:45p - 5:45a (nights) This type of schedule offers (1) 36-hour work week and (1) 48-hour work week. During training, you will first be placed with an available trainer. After you complete training the Communications Center Manager will work with you to place you on what will be your regular shift and schedule. Although we strive to place you on a shift that best suits your preference, we do not, however, guarantee any shift placement. Part-Time Employment: We only hire part-time dispatchers who are already fully trained and have experience from working at our department. The part-time roles are as-needed, not guaranteed weekly hours. For example, a part-time dispatcher may be needed for 20 hours one week and no hours for the next several weeks. Because of this variability, we do not hire individuals for part time who require any training or who need consistent hours. New dispatchers require a minimum 3-month training program, which consists of 36 mandatory hours one week and 48 mandatory hours the following week. This training provides only the basic skills needed to work safely. Becoming fully proficient in dispatching takes significantly longer than the training period.
    $13.9 hourly 2d ago
  • Communications Operator / 911 Dispatcher

    City of Lake Alfred 3.2company rating

    Dispatcher job in Lake Alfred, FL

    COMMUNICATIONS OPERATOR/DISPATCHER, POLICE DEPARTMENT $41,972 - $45,432 annual salary, $20.18 - $21.84 per hour Employee Benefits: 401(a) & 457(b) Retirement, Employer Paid Health Insurance Tuition Reimbursement, Sick and Vacation Paid Time Off, Holiday Paid Time Off, Employee Referral Bonus Program, Employee Wellness Program. GENERAL DESCRIPTION: Performs work within a twenty-four (24) hour per day, seven (7) days per week emergency dispatch center, taking both police and fire calls for service and dispatching the appropriate service calls. Answers equipment (phones, radios, and E911 calls) to receive and/or respond to emergency and non-emergency requests for assistance/information from officers and the general public to assist in the protection of life and property. Accountable to and works under the direction of the Police Chief. ESSENTIAL JOB FUNCTIONS: Operates multiple modes of communication equipment such as telephones, two-way radio systems, computers, Computer Aided Dispatch System, and enhanced 911 Public Safety Answering Point system. Receives information and/or complaints from the public via telephone, radio, and in person. Processes information and complaints with the appropriate response or disposition made and recorded in written and/or computerized form. As necessary, route information to the appropriate authority or section to include police, fire, emergency medical services, and other city, state, and federal public assistance agencies or enforcement agencies. Information is disseminated by the dispatcher to the appropriate authority or section by telephone, radio, computerized equipment, in writing or in person. Maintains logs, records, and forms and assists in submitting all required reports. May be required to work overtime, or alternate hours, as necessary for the efficient operation of the department Makes decisions that could affect lives and property. These decisions are based on knowledge of city, state, and federal law. Performs other related duties as directed or required by the Police Chief. MINIMUM QUALIFICATIONS: High school graduation or possession of an acceptable equivalency diploma. Knowledge of telephone switchboards and two-way radio equipment is beneficial. 9-1-1 telephone emergency certification is preferred. An equivalent combination and experience that is determined to be directly related to the foregoing specific requirements may be substituted. KNOWLEDGE, SKILLS, AND ABILITIES: Thorough knowledge of Federal Communications rules and regulations pertaining to the use and operation of radio and telephone equipment. Knowledge of dispatching principles and practices. Considerable knowledge of the operation of data entry, information terminals, and related office equipment. General knowledge of city, county, state, and federal laws pertaining to police authority. Knowledge of health and safety laws and regulations. Thorough knowledge of department rules, regulations, practices, and procedures. Knowledge of the geographical boundaries of the city and the locations of political, governmental subdivisions within the area. Knowledge of how to locate information through city departments. Must maintain stable emotions in a stressful environment; work independently and confidently under stressful conditions; react calmly and quickly in emergency situations. Ability to operate a radio system, telephone, and telephone switchboard equipment. Ability to operate a computer and related office machinery. Ability to exercise good judgment in gathering information, evaluating situations, and making decisions. Ability to maintain necessary and required logs, complaints, reports, and files. Ability to process complaints, dispatch messages, and provide the public, fire department, rescue and ambulance services, and officers in the field with rapid, efficient, and accurate service under variable conditions. Ability to learn, within a reasonable period, the applicable procedures, techniques, and regulations involved in the operations of a Police/Fire Communications Center. EDUCATION AND EXPERIENCE: High school graduation or possession of an acceptable equivalent diploma. Must have a valid Florida Class “E” driver's license and valid telephone number. (A comparable amount of education, training, or experience may be substituted for the minimum qualifications.) LICENSES, CERTIFICATION, OR REGISTRATION: FCIC/NCIC certified Emergency 9-1-1 Operator Certification Valid Florida Driver's License ESSENTIAL PHYSICAL SKILLS: Acceptable eyesight, visual acuity, field of vision, color perception, depth perception, and texture perception (with or without corrective lenses) Acceptable hearing (with or without a hearing aid) Must have the physical ability, strength, and flexibility to perform the job functions in the work environment. Ability to speak and enunciate clearly to communicate effectively with other individuals in person, over the phone, and over the radio. ENVIRONMENTAL CONDITIONS: Must be able to work any hours in an inside climate-controlled environment that requires long hours of sitting, walking, or standing some of the time, exerting up to 10 pounds of force on a recurring basis, and routine keyboard operations. (Reasonable accommodations will be made for otherwise qualified individuals with a disability.) POSITION CLASSIFICATION EXEMPTION STATUS: Non-Exempt
    $42k-45.4k yearly Auto-Apply 28d ago
  • Dispatch Clerk - II

    Amnet Services

    Dispatcher job in Tampa, FL

    America Networks is a leading sensor and networking solutions partner for companies in any Industrial, Manufacturing, and Waste management space. We design and manufacture sensors for storage tanks, water metering, energy metering, gas monitoring, and asset management. Our founders are hardcore telecommunications engineers with combined 200 + years of experience in designing, optimizing and performance engineering; for several mid - large wireless carriers internationally - that saw a need to provide low power, cost efficient sensors to collect data, create alerts, and predict needed actions. We have combined these sensors with low power, wide area (LPWA) networking technologies to provide clients various options to decrease re-occurring costs associated with operating an IoT network of sensors and connected devices. We specialize in design, deployment, optimization, and support of these Networks. Whether an off-the-shelf or custom solution is needed, we'll create a solution and push the data on the best cloud platform to fit your needs, including your own. Job Description Duties may include, but are not limited to, the following: A. Monitoring of all work activity and escalating as needed to ensure work is completed within set objectives. B. Coordinate/deploy resources as determined by alarms, queues, trouble volumes, outages, preventative maintenance requirements and provisioning work requests. C. Analyzing network facilities and CPE (Routers, CSU, Modem, etc.) equipment by using computerized test equipment to remotely isolate the repair problem. D. Monitoring and tracking Services and Network Operations provisioning, maintenance and alarm work active. E. Making risk assessments regarding the health of the Network based on standing alarms and other pertinent criteria. F. Contacting internal and external customers (IXCs, CLECs, ILECs, vendors, etc.) to verify the site readiness, activity, schedule repair, and quote billing charges if necessary. G. Operate a keyboard and use computers while sitting for prolonged periods of time. Generally wears a headset for extensive periods of time. H. Creating swivelchair dispatches as needed to ensure all provisioning and maintenance orders are cared for. I. May be required to perform additional duties and tasks as required by the Company. Job Qualifications Individuals with 2+ years working experience in the following systems: • Coa Global • ETMS WOW • PC • NETPRO • TCOMS • F&E • NOMCS • ERLOG • COA Scheduler Degree preferred but not required Shift TBD: Initially set at 8am-5pm but this schedule is subject to change as this is 24/7 environment. Additional Information Vivek Salvatore vivek.salvatore(@)americanetworks.com ( *************
    $20k-27k yearly est. 1d ago
  • Ground Transportation Dispatcher

    Chandler and Campbelle Investment Group

    Dispatcher job in West Palm Beach, FL

    Ground Transportation Dispatcher - Palm Beach International Airport Chandler & Campbelle Investment Group in Partnership with SP Plus Chandler & Campbelle Investment Group ("CCD"), in partnership with SP Plus, is seeking a Ground Transportation Dispatcher to oversee and coordinate ground transportation operations at Palm Beach International Airport (PBI). This position plays a crucial role in dispatching and managing the movement of Taxicabs, Commercial Vehicles, and Transportation Network Companies (TNCs) within designated areas, including holding lots, loading zones, terminal roadways, curbs, and sidewalks. The Dispatcher prioritizes safety, efficiency, and customer service to ensure the smooth flow of vehicles and passengers. Key Responsibilities: Oversee and coordinate the movement of Taxicabs, Commercial Vehicles, and TNCs within Ground Transportation Areas (GTAs), loading zones, and curbside areas. Dispatch vehicles efficiently while ensuring an orderly and safe queueing process for passengers. Assist passengers with boarding Taxicabs and provide additional support when needed. Monitor curbside and sidewalk areas to maintain safety and clear passage for vehicles and pedestrians. Control access to restricted areas, ensuring only authorized vehicles are permitted entry. Verify that vehicles have valid annual decals and transponders for airport access. Conduct random inspections to ensure drivers have the required documentation, including trip sheets, licenses, and trade dress. Enforce airport regulations by preventing unauthorized vehicles from parking or dwelling at curbsides. Manage and report incidents involving vehicles within designated areas. Handle lost and misplaced items, including unattended baggage, according to security protocols. Inspect Taxicab conditions and driver compliance regularly. Monitor driver behavior for Taxicabs, TNCs, and Commercial Vehicles to ensure adherence to regulations. Assist in managing baggage carts and wheelchairs to reduce potential safety hazards. Utilize the AVI (Automatic Vehicle Identification) System to support efficient transportation operations. Deliver exceptional customer service to passengers, drivers, and stakeholders. Collaborate with County personnel and relevant authorities as needed. Perform additional tasks as assigned by the County to enhance ground transportation operations. Skills & Qualifications: High school diploma or equivalent required; an associate's or bachelor's degree preferred. Experience in transportation, logistics, or airport operations is highly preferred. Strong leadership and supervisory skills with the ability to manage fast-paced, dynamic operations. Excellent communication and interpersonal skills, with a strong customer service focus. Ability to work efficiently under pressure and in high-traffic environments. Familiarity with AVI systems and other transportation technologies. A clean Motor Vehicle Record (MVR). Must pass a background check and drug screening. Proficiency in spoken and written English. Legal authorization to work in the United States without sponsorship. Physical ability to stand and walk for extended periods. If you are a detail-oriented and customer-focused professional looking to be part of a critical airport operations team, apply today to join Chandler & Campbelle Investment Group and SP Plus at Palm Beach International Airport!
    $26k-35k yearly est. 60d+ ago
  • Part-Time Dispatcher, Public Safety

    Miami Dade College 4.1company rating

    Dispatcher job in Miami, FL

    Job Details Job FamilySTAFF - Support StaffGradeSGSalary$14.00 Flat RateDepartmentPublic SafetyReports ToPublic Safety ChiefClosing DateOpen Until FilledFLSA StatusNon-ExemptFirst Review DateDecember 17, 2025 The Part-Time Dispatcher receives and responds to emergency and routine telephone calls for Campus-wide general information, and specific requests for service directed to the Public Safety Department. What you will be doing * Determines the nature and importance of all telephone call requests and initiates appropriate response actions to sufficiently service the requests * Inputs and retrieves information from several different Public Safety databases, monitors all internal office telephones, two-way radio communications, alarm and access control systems * Maintains a detailed daily incident report log * Logs in and out items that have been turned in to Lost and Found * Issues parking gate cards and faculty/staff parking decals * Receives and distributes College keys to facilities and offices on campus * Receives and disburses petty cash * Performs other duties as assigned What you need to succeed * High School Diploma or General Equivalency Diploma (GED) from a regionally accredited institution and either one (1) year of experience in the field or six (6) months of previous multi-phone line related experience * Knowledge and understanding of College organization, goals and objectives, and policies and procedures * Ability to work in a critical and high volume office environment * Possess command of proper telephone etiquette and general office procedures * Ability to apply campus security rules and regulations * Ability to safely operate College motorized vehicle * Ability to successfully complete a basic security training course and provide certificate of completion * Ability to display poise, tact, patience and courtesy * Ability to have a basic understanding of computers and database collection * Ability to work a flexible schedule to include evening and weekend assignments and any emergencies * Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff Essential Position * This function/position has been designated as "critical." This means that it has job duties that affect the security, safety or physical operation of the College, and are required to work at the Emergency Operations Center and/or have access to the incident scene once normal campus operations have been suspended. Additional Requirements The final candidate is to successfully complete a background screening and reference check process. EQUAL ACCESS/EQUAL OPPORTUNITY Miami Dade College is an equal access/equal opportunity institution which does not discriminate on the basis of sex, race, color, marital status, age, religion, national origin, disability, veteran's status, ethnicity, pregnancy, sexual orientation or genetic information. To obtain more information about the College's equal access and equal opportunity policies, procedures and practices, please contact the College's Civil Rights Compliance Officer: Cindy Lau Evans, Director, Equal Opportunity Programs/ ADA Coordinator/ Title IX Coordinator, at ************** (Voice) or 711 (Relay Service). 11011 SW 104 St., Room 1102-01; Miami, FL 33176. *********************
    $14 hourly Easy Apply 38d ago

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How much does a dispatcher earn in Mobile, AL?

The average dispatcher in Mobile, AL earns between $22,000 and $40,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in Mobile, AL

$30,000

What are the biggest employers of Dispatchers in Mobile, AL?

The biggest employers of Dispatchers in Mobile, AL are:
  1. Medevac Alabama
  2. Quick Delivery Inc
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