Dispatcher jobs in Muncie, IN

First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. At First Student, our Dispatchers are a constant reflection of our companys commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line. At First Student, we are proud to offer: Tremendous Career Advancement Opportunities due to a strong presence across North America Positive and rewarding work environment Dispatcher Responsibilities: Oversees all routes and scheduling of buses Counsels and coaches drivers and monitors Handles heavy phone and radio traffic Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager Serves as primary communication liaison with major contracted customer May handle charter reservations, billing, or driver payroll Provides solutions to drop-off and pick-up problems Handle back-up driver duties or perform miscellaneous clerical duties as needed Completes assignment of special projects Assists with supervision of day-to-day operations Dispatcher Experience and Skills Required: 3-5 years experience High school diploma or equivalent Basic knowledge of radio dispatch equipment Excellent communication and customer service skills Ability to deliver under time constraints and deadlines Previous terminal operations, dispatch, or driver experience Computer literate Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason. First Students commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment youll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, youll also enjoy security, a brilliant future, and excellent training. Apply today to join our team! We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all." In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf.

Job Description We are seeking a detail-oriented and proactive Customer Service Dispatcher to join our growing team. When transportation operations don't stop, neither do we! The CSR/Dispatcher plays a vital frontline role in keeping drivers moving, customers informed, and operations running smoothly through real-time coordination, problem-solving, and onsite support. This position acts as a primary point of contact during assigned shifts, including weekends, ensuring timely communication, issue resolution, and continuity of service. The position is essential to maintaining service reliability, operational efficiency, and customer satisfaction. Essential Duties and Responsibilities: Duties include, but are not limited to: Customer Service & Issue Resolution: Respond to customer inquiries related to deliveries, schedules, or service issues during operations. Answers questions regarding accounts and services. Communicate real-time updates to customers based on firsthand onsite visibility of orders, drivers, and warehouse activity. Resolve service issues proactively by coordinating between drivers, warehouse personnel, and customers. Tracks repeated customer service issues and notifies various teams who can resolve these issues and improve the quality of services and the customer experience. Surveys customers to ensure their issues have been resolved in a satisfactory manner. Delivers the customer experience strategy across a range of touch points, channels, services, and solutions. Onsite Dispatch & Driver Support: Must be onsite during scheduled shifts to support operations and real-time decision making. Serve as the primary point of contact for drivers, including delivery status updates and issue resolution. Provide face-to-face communication with drivers to address route changes, delivery concerns, or last-minute operational needs. Monitor order activity and driver flow to ensure efficient movement and timely deliveries. Assists warehouse staff, as needed. Other Duties & Operational Support: Ensures compliance with customer Service Level Agreement (SLAs). Enters and tracks service orders and ensures account information and recorded data is accurate. Oversees assigned customer invoicing, including escalating issues as necessary for timely resolution. Solicits interest of new or additional services; handoffs information to appropriate sales representative. Supervisory Responsibilities: This job has no employee supervisory responsibilities. Requirements To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of NOW Courier. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Education and/or Experience: High School Diploma or G.E.D.; and two years of experience and/or training; or equivalent combination of education and experience. Previous experience working in the logistics and distribution industry is desired. Other Skills and Abilities: Experience in dispatching (trucking or logistics preferred). Proficiency with dispatch/tracking software and Microsoft Office. Ability to work in a fast-paced, high-pressure, deadline driven environment. Ability to manage multiple projects and tasks simultaneously. Highly organized and detail oriented. Resourceful and creative. Analytical skills and problem-solving ability. Ability to adhere to time and attendance policies. Must exhibit professionalism and be effective working with customers and drivers. Proficient with commonly used office software, including but not limited to: MS Word, Excel, PowerPoint, Outlook, as well as telephone and internet communications. Ability to handle confidential information. Maintain regular and punctual attendance. Effective prioritization and time management skills. Strong initiative to strive for continuous accuracy, quality, and timeliness of information. Ability to build and maintain effective relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgement. A genuine commitment to quality on behalf of the company while building a corporate culture committed to excellence is mandatory. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee frequently will stand; walk; and lift and/or move up to 25 pounds without an assistive device (greater weights may be required with the use of an assistive device). The employee occasionally will climb or balance; stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus). Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities This job operates primarily in a professional office environment with minimal safety/health hazard potential. However, job duties may require one to operate in a warehouse environment with moderate safety/health hazard potential. The noise level in the work environment is usually quiet to moderate. This role is required to be on-site. While the offices of company are open from 8AM to 5PM, Monday through Friday, this job will require work beyond these hours which may include weekends and holidays. Benefits As an award-winning company, our employees are the most important force driving our continued success. We offer a challenging and supportive environment with opportunities to learn, grow, and contribute - that's why 93% of current employees would recommend NOW Courier to a friend for employment according to our annual Culture Audit. We invite you to explore our company and bring your skills and expertise to our highly talented team of professionals who are passionate about their work. A satisfying and rewarding career with competitive compensation, comprehensive health care, 401k/profit sharing, paid time off, corporate philanthropy, employee & family events, and more is our commitment to you. EOE M/W/Vets/Disabled

PWD Transportation is seeking an energetic Dispatcher to join our thriving team in Indianapolis. Earn $53k-$72k per year based on experience Benefits: Paid time off Holiday pay 401 (k) with company match Medical, dental and vision insurance Responsibilities: Communicate with customers and drivers Dispatching drivers on their loads Monitor drivers for on time deliveries and pick ups Monitor driver hours of service Update the TMS dispatch system Update Google docs Planning loads for drivers Other responsibilities relating to operations Requirements: Minimum of 3 years experience in a dispatcher role Exceptional communication, customer relations and conflict resolution skills Knowledge of safety regulations including ELD and hours of service Organization skills Able to work in a fast paced environment Ability to use Google docs, Excel and Word

The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth. * Direct activities related to towing operations and on-time performance goals. * Manage tow truck resources and assign work in an efficient manner and optimize tower productivity. * Plan future day resource requirements and coordinate with towers to line up required truck resources. * Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources. * Monitor transportation costs and identify opportunities for cost savings. * Recruit new towers to build towing networks with added resources. * Provide necessary documentation to drivers for each pickup and delivery, including check and cash handling as needed. * Monitor work-in-progress & make necessary adjustments to ensure timely performance. * Identify and escalate issues or concerns related to transportation activities to management. * Form a fundamental relationship with the IAA Transportation team. * Establish and maintain good, positive working relationships with all tow drivers. * Review and analyze reports on transportation activity, including Time Performance metrics. * Comply with safety guidelines along with company policies and procedures. * Other duties as assigned. * 2+ years customer service experience, 1+ years direct dispatch

Job Description You're the operations quarterback who thrives in the middle of the action. If you know how to manage moving parts, support field techs with precision, and turn scheduling into revenue, this is where you level up. About Jake's We're a family owned HVAC and plumbing company that's been proudly serving our community since 2006. We take pride in providing top quality plumbing services and home comfort solutions our customers can count on. No corporate noise. Just a trusted local team that shows up, delivers, and does things right. What We Offer $20-$30 per hour Consistent daytime schedule with predictable hours Clear career growth path into leadership Company culture built on service, accountability, and excellence Why You'll Love Working Here Work with a respected local brand built on integrity and high standards Your impact directly affects company results and technician performance Small, driven team that values accountability and hustle Tools and technology like ServiceTitan to keep you efficient Leadership that supports your ideas and respects your expertise What You'll Do Monitor and manage incoming plumbing service calls in real time Dispatch technicians based on availability, proximity, and job priority Review performance with techs including ticket accuracy and pricing guidance Provide real time decision support to field teams Communicate with customers regarding scheduling, updates, and follow up Track job progress, materials used, and technician productivity Coordinate with the office team to ensure accurate billing and record keeping Identify upsell opportunities and coach techs to improve ticket performance Maintain clean logs and daily summaries to measure success What You Need Experience in dispatching, service coordination, or call center operations Plumbing or HVAC industry experience preferred Strong multitasking, communication, and organizational skills Ability to think quickly and stay calm under pressure Familiarity with plumbing service terms or willingness to learn Comfort using scheduling software and CRMs ServiceTitan experience is a major plus Problem solver with a customer first mindset

Job Description Join the TCI Team as a Dispatcher - $24/Hour | AM Shift: 5am start time Are you an experienced dispatcher ready to take your career to the next level with a company that values safety, service, and professional growth? TCI Logistics is seeking a dependable and driven Dispatcher to support and manage our day-to-day transportation operations. This is your opportunity to work with a team that keeps logistics running smoothly-and safely. ???? Position Overview As a Dispatcher at TCI, you'll play a critical role in coordinating transportation services across our operations. You'll work closely with drivers, dispatchers, mechanics, and other departments to ensure trips are covered, schedules are met, and compliance is maintained-all while delivering exceptional customer service. ???? Key Responsibilities Coordinate daily operations including dispatching and adjusting driver assignments as needed. Ensure safety is always the #1 priority. Monitor and audit Hours of Service (HOS) for compliance. Work with recruiting and training teams to support new driver onboarding and orientations. Support equipment logistics, maintenance scheduling, and terminal safety activities. Oversee customer service standards, meeting and exceeding performance goals. Maintain clear communication with internal teams and external partners. Organize and lead driver meetings and contribute to a culture of safety and accountability. ????️ Skills & Qualifications Excellent communication and interpersonal skills. Strong attention to detail and ability to multitask. Familiarity with DOT compliance and HOS regulations. Ability to lead by example and work as part of a collaborative team. High level of ethics and confidentiality. Experience in dispatch or logistics is strongly preferred. ⏰ Shift Details AM Shift: 5am start time Schedule: Sunday-Wednesday Sunday-Tuesday: 5:00am-5:00pm Wednesday: 5:00am-11:00am ???? Compensation Hourly Rate: $24/hour

Carter Express/Carter Logistics Job Description: Dispatcher Department: Operations Job Status: Full-Time Reports to: Shift Supervisor The Dispatcher oversees and coordinates the activities of the drivers by updating websites and monitoring the timeliness of the routes. This role will successfully and professionally communicate with suppliers, customers, drivers, Internal departments, and terminal locations. ESSENTIAL DUTIES and RESPONSIBILITIES Track and trace drivers, tractors and shipments for on-time delivery. Effectively manage drivers using current company policies and procedures. Dispatch drivers to and from the facility while managing driver routes. Communicate effectively with drivers, internal and external customers. EDUCATION: High School Diploma or GED required. EXPERIENCE: Prior dispatch, route management and dispatching experience is a plus. Working knowledge in logistics and manufacturing is preferred. The ideal candidate will be organized, responsible and dependable. COMPUTER SKILLS: Proficiency in Microsoft programs such as Word, Excel, and Outlook email required. Knowledge of TMW software is a plus. Must have the ability to learn new programs as necessary. OTHER REQUIREMENTS: Positive attitude. Ability to work well with others. Ability to work some weekend shifts when requested by our customer. Attention to detail. Ability to work independently and within a team environment. Problem solving. WORK ENVIRONMENT: This is an on-site position. At Carter Express, INC/Carter Logistics LLC, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Carter Express, INC/Carter Logistics LLC hires and promotes individuals solely based on qualifications for the position to be filled and business needs. 3rd Shift | Monday - Friday | 11:30PM - 7:30AM

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! Job Description Summary Position Objective: Manages Drivers across a market to ensure prompt receipt and delivery of equipment from/to customers and other Sunbelt locations in accordance with company and DOT standards. Position Responsibilities: Models and ensures all Sunbelt safety procedures are followed Responsible for the hiring, training, mentoring and coaching of employees who coordinate and perform pick-up and delivery of equipment Manages the team's work and delegation and is accountable for the team's safety and performance Orchestrates the timely and accurate dispatch of rental equipment and tools to customers across assigned market or geography Orchestrates the transfer of equipment and consumables across the defined market as needed Creates and monitors drivers' schedules Works with Dispatch Coordinators to ensure timely creation and closing of rental contracts is occurring and not impeding delivery/pickup efficiency Reviews daily and weekly driver logs in accordance with company and DOT standards Ensures drivers are performing daily truck inspections in accordance with company and DOT standards Ensures drivers are operating in a safe and courteous manner consistent with Sunbelt's Policy and Procedure guidelines Works closely with store locations to ensure customer's equipment needs are met Handles customer (internal and external) complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt Reports problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolution Provides adequate feedback to the Counter and Service Departments regarding the timely delivery and receipt of equipment Works with Dispatch Coordinators and branch locations to ensure driver on yard time is minimal Requirements: Education & Experience: Bachelor's degree or equivalent work experience plus 5+ years of prior dispatching experience Knowledge of the applications of the construction/industrial equipment industry Working knowledge of the DOT Federal Motor Carrier Safety Regulations Demonstrated excellent customer service, communication, organizational and leadership skills Working knowledge of the delivery area Base Pay Range: $63,520.00 - 87,340.00 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit *************************************** for more information on our benefits and to join our Talent Network. Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes: Health, Dental and Vision plans 401(k) Match Volunteer time off Short-term and long-term disability Accident, Life and Travel insurance, as well as flexible spending Tuition Reimbursement Options Employee Assistance Program (EAP) Length of Service Awards You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service 5 sick days 6 holidays 2 half day holidays 2 floating holidays 1 inclusion day 1 volunteer day Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply.

ABOUT AAA HOOSIER MOTOR CLUB: Since 1902, AAA Hoosier Motor Club, headquartered in Indianapolis, provides membership benefits including emergency roadside assistance, retail discounts and a variety of products and services for its 400,000 members across Indiana. It also operates a full-service travel agency and an insurance agency which markets and sells auto, home and life insurance. Hoosier Motor Club has 300 employees and operates 11 retail branch offices including seven in metro Indianapolis as well as Bloomington, Clarksville, Lafayette, Muncie, and Terre Haute. And it is an affiliate of the American Automobile Association (AAA), the largest motoring and leisure travel organization in North America with more than 60 million members. Here's What is in it for YOU: A company culture that provides training and learning opportunities. A brand that you can be proud to be part of. A culture that will challenge you to be your best. Health / Dental / Vision benefits. Corporate Incentive Plan (CIP) Paid Time Off. Paid Holidays. Company provided LTD & Life Insurance. Service Anniversary Recognition. Free AAA Plus Membership. Generous 401k w/ company match. Company provided HSA dollars. Position Summary: This role is dedicated to ensuring AAA members are sent the necessary resources to be rescued from their roadside emergency in a timely manner. This position involves managing service requests, coordinating with service facilities, and maintaining communication with various stakeholders. The ideal candidate is adaptable, detail-oriented, and committed to providing exceptional customer service. Duties and Responsibilities: Receive and process roadside service requests from members, our contact center team, and the Roadside Assistance Program. Provide service following AAA Hoosier Motor Club guidelines that will provide our members with a totally satisfied experience. Route service requests using various methods to service facilities. Select and coordinate the movement of service vehicles according to departmental standards. Demonstrate proficiency in computer systems and relevant technology. Apply ERS policies and procedures to every member interaction and document all actions, including ETAs and status updates. Communicate any deviations or issues to the manager. Manage multiple list views efficiently and accurately. Support management with the implementation of changes and training to ensure service accuracy. Meet established response time goals, aiming for an average of less than 30 minutes. Maintain positive and professional communication with members, employees, drivers, and service facilities. Promote AAA membership benefits through thorough knowledge of Hoosier Motor Club programs. Participate in quality assurance activities by conducting member follow-up calls to assess experiences and expectations, aiming for a minimum of twelve (12) calls per hour. Perform other duties as assigned by management. Schedule: Wednesday through Sunday (with Monday and Tuesday off) 11:30am-8pm Sunday through Thursday (with Friday and Saturday off) 6:00pm-2:30am Saturday through Wednesday (with Thursday and Friday off) 1:30pm-10pm Friday through Tuesday (with Wednesday and Thursday off) 2:00pm- 10:30pm Supervisory Responsibilities: This position has no direct supervisory responsibilities. Physical Effort: Typically sitting at a desk or table Intermittently sitting, standing, and stooping Occasional lifting of up to 25 lbs. Education and/or Experience Requirements: Education: High school diploma or general education degree, (GED), required. Experience: One (1) year related experience and/or training; or equivalent combination of education and experience. Knowledge of Contact Center and Dispatcher functions preferred. Skill Requirements: Accuracy - Ability to perform work accurately and thoroughly. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Communication, Oral - Ability to communicate effectively with others using the spoken word. Communication, Written - Ability to communicate in writing clearly and concisely. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Detail Oriented - Ability to pay attention to the minute details of a project or task. Goal Oriented - Ability of the individual to act to ensure that they and others stay focused on the task objective and perform in accordance with clear expectations and goals. Interpersonal Skills - Ability to maintain confidentiality. Ability to remain open to others' ideas and exhibit willingness to try new things. Organized - Possessing the trait of being organized or following a systematic method of performing a task. Problem Solving - Ability to identify and resolve practical problems in a timely manner. Ability to gather and analyze information skillfully. Teamwork- Collaborative spirit with a focus on team success and morale. Stress Management- Ability to perform well under pressure and manage competing priorities. Reliability - Ability of the individual to be dependable and trustworthy. Working Under Pressure - Ability to complete assigned tasks under stressful situations. Facebook: *************************** Company Website: ******************* The above statements are intended to describe the general nature, level and work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at-will.”

The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth. Responsibilities Direct activities related to towing operations and on-time performance goals. Manage tow truck resources and assign work in an efficient manner and optimize tower productivity. Plan future day resource requirements and coordinate with towers to line up required truck resources. Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources. Monitor transportation costs and identify opportunities for cost savings. Recruit new towers to build towing networks with added resources. Provide necessary documentation to drivers for each pickup and delivery, including check and cash handling as needed. Monitor work-in-progress & make necessary adjustments to ensure timely performance. Identify and escalate issues or concerns related to transportation activities to management. Form a fundamental relationship with the IAA Transportation team. Establish and maintain good, positive working relationships with all tow drivers. Review and analyze reports on transportation activity, including Time Performance metrics. Comply with safety guidelines along with company policies and procedures. Other duties as assigned. Qualifications 2+ years customer service experience, 1+ years direct dispatch

The Smart Care Dispatcher routes Service Technicians to service calls servicing the commercial kitchen equipment environment in a manner that maximizes efficiency and productivity while exceeding customer expectations. This position is the primary point of contact for a group of Service Technicians within a geographic market or territory. Main Responsibilities: Effectively route technicians to service calls maximizing efficiency and productivity using dispatch management tools in a manner that exceeds customer expectations and/or service level agreements Serve as the primary point of contact for technicians within a geographic market or territory Facilitate technician performance to maximize productivity and profitability through effective call clustering and routing to control cost, enhance efficiencies and meet commitments Basic Qualifications: High school diploma or equivalent 3+ years' experience in dispatch, customer service and/or restaurant management Intermediate experience in Microsoft Office / Window based environment Preferred Qualifications: Ability to learn unique and proprietary software Excellent verbal and written communication skills Previous SAP experience About Smart Care Solutions: Join the industry's largest independent service company specializing in preventive and round-the-clock service, repairs and parts for commercial cooking, refrigeration and warewashing equipment. As part of the Smart Care team, you will help us partner with our customers to improve their operating efficiency and ensure that they meet the highest food safety and quality standards. About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at *************************.

Job Description Customer Service/Dispatcher At Howald Heating, Air Conditioning and Plumbing, we're more than just a workplace. We're a family. As a family-owned and operated business with decades of experience in the industry, we take pride in creating a supportive, fun, and welcoming environment where people love to come to work. We are currently looking to add a Customer Service/Dispatcher to our Team! Job Summary: Taking inbound calls and making outbound calls while assisting customers with scheduling and general inquiries. Maintaining the HVAC Technicians' and Plumbers' daily schedules and dispatching as appointments are completed. Schedule return trips with customers for parts, etc. Maintains customer database with current information. Clear and concise communications with department managers and employees, including keeping customers updated on company schedule and requested lead-times. This position also sells maintenance agreements over the phone. Pay: - $20.00/hr.-$26.00/hr.-Depending on Experience (Additional Spiff Opportunities) Work Hours: Monday-Friday, 7:30am - 5pm (staggered start/end times, but availability needed) Benefits: Health Insurance Dental Insurance Vision Insurance Health Savings Account Simple IRA matching (401k) Company Paid Life Insurance Company Paid Short-Term Disability Options for Long-Term Disability Options for Supplemental Insurance PTO 2 personal Days Paid Holidays Referral program Weekly Spiff Opportunities Annual Bonus program Requirements: 1+ years Customer Service 1+ year Dispatching preferred (not required) Must have 1+ year in the trades or construction industry Advanced customer service skills Ability to multi-task Highly Organized Professional phone skills Advanced Computer skills Project & Schedule Coordinating experience recommended (not required) Follow policies and procedures Qualifications Desired: HVAC/Plumbing experience Service Titan experience Geographical knowledge of service area is a plus Knowledge of industry recommended but not required Excellent verbal skills Strong interpersonal skills Energetic personality Able to work independently and on a team Detail-oriented

The Smart Care Dispatcher routes Service Technicians to service calls servicing the commercial kitchen equipment environment in a manner that maximizes efficiency and productivity while exceeding customer expectations. This position is the primary point of contact for a group of Service Technicians within a geographic market or territory. Main Responsibilities: Effectively route technicians to service calls maximizing efficiency and productivity using dispatch management tools in a manner that exceeds customer expectations and/or service level agreements Serve as the primary point of contact for technicians within a geographic market or territory Facilitate technician performance to maximize productivity and profitability through effective call clustering and routing to control cost, enhance efficiencies and meet commitments Basic Qualifications: High school diploma or equivalent 3+ years' experience in dispatch, customer service and/or restaurant management Intermediate experience in Microsoft Office / Window based environment Preferred Qualifications: Ability to learn unique and proprietary software Excellent verbal and written communication skills Previous SAP experience About Smart Care Solutions: Join the industry's largest independent service company specializing in preventive and round-the-clock service, repairs and parts for commercial cooking, refrigeration and warewashing equipment. As part of the Smart Care team, you will help us partner with our customers to improve their operating efficiency and ensure that they meet the highest food safety and quality standards. About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at *************************.

The Smart Care Dispatcher routes Service Technicians to service calls servicing the commercial kitchen equipment environment in a manner that maximizes efficiency and productivity while exceeding customer expectations. This position is the primary point of contact for a group of Service Technicians within a geographic market or territory. Main Responsibilities: * Effectively route technicians to service calls maximizing efficiency and productivity using dispatch management tools in a manner that exceeds customer expectations and/or service level agreements * Serve as the primary point of contact for technicians within a geographic market or territory * Facilitate technician performance to maximize productivity and profitability through effective call clustering and routing to control cost, enhance efficiencies and meet commitments Basic Qualifications: * High school diploma or equivalent * 3+ years' experience in dispatch, customer service and/or restaurant management * Intermediate experience in Microsoft Office / Window based environment Preferred Qualifications: * Ability to learn unique and proprietary software * Excellent verbal and written communication skills * Previous SAP experience About Smart Care Solutions: Join the industry's largest independent service company specializing in preventive and round-the-clock service, repairs and parts for commercial cooking, refrigeration and warewashing equipment. As part of the Smart Care team, you will help us partner with our customers to improve their operating efficiency and ensure that they meet the highest food safety and quality standards. About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at *************************.

ESSENTIAL FUNCTIONS Schedule, route, and dispatch trips to all manner of providers Assist in coordination of mass transportation when needed Administer trips for volunteer/ independent drivers and mileage reimbursement program Completes all documentation and process task associated to mileage mapping and application procedures if responsible for volunteer/ independent drivers and mileage reimbursement programs Works closely with transportation providers and health care facilities to resolve problems Assigns reservations to network providers to ensure that vehicle resources are used most efficiently and effectively to meet client demand Responsible for daily communication with transportation providers Ensures accurate trip data input Other duties as assigned. Requirements POSITION QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competency Statement(s) Analytical Skills -- Ability to use thinking and logic to solve everyday problems. Communication, Oral - Ability to communicate effectively with others using the spoken word Communication, Written - Ability to communicate in writing clearly and concisely Customer Oriented - Ability to take care of the customers' needs while following company procedures Interpersonal - Ability to get along well with a variety of personalities and individuals General understanding of transportation systems Education High School Graduate or General Education Degree (GED) Experience At least 1 to 2 years customer service experience in an inbound call center environment with heavy phone volume and data entry preferred 1 to 2 years of routing, scheduling and/or dispatch experience preferred Prior in-bound call center experience preferred Knowledge of transit system a plus Knowledge of Medicaid guidelines and covered services plus Ability to travel to office location to perform shifts In-office position, this is not a remote opportunity SKILLS & ABILITIES Excellent customer service & phone skills Proficient with Microsoft Word, Excel, and Outlook Ability to work independently or within a team Must be able to handle heavy phone volume when tasked to assist Salary Description $17

WELCOME TO INDIANAPOLIS PUBLIC SCHOOLS At IPS, we believe in the transformative power of education. We work collectively every day to prepare our students for success in the classroom and in life by providing equitable, high-quality educational experiences across our family of schools. IPS is a place to make an impact, grow your career, and ensure every student has access to a high quality education, all while earning a good living in a district on the move. While the work is challenging, it is deeply meaningful and impactful. We seek innovators and trailblazers who bring varying experiences and expertise and share our belief that every child deserves access to an exceptional education. As part of TeamIPS, you'll create lasting connections, find a sense of belonging, and feel supported to make a meaningful difference in students' lives. In return, no matter your role here, we expect a commitment to excellence and accountability. You'll be held to high standards. Resilience and passion are key-you must be adaptable, handling adversity with flexibility while putting students at the heart of everything you do. Ethical conduct, clear communication, and mutual respect are fundamental. Being a dependable, collaborative team player who builds meaningful relationships is essential. Together, we are Proving What's Possible by building a community where everyone belongs and each student has the opportunity to fulfill their potential. A SCHOOL POLICE CAREER IN IPS OFFERS: A Meaningful Mission: * More Than Law Enforcement: As an IPS Police Officer, your role extends beyond traditional policing-you are a mentor, a protector, and a partner in education. You build trust, form relationships, and ensure students, staff, and visitors feel safe and supported. * Community-Centered Policing: You will serve a diverse student population in an urban school district where safety and community engagement go hand in hand. Your work helps shape a positive and secure learning environment where students can thrive. * Empowering Students and Staff: By establishing rapport, exercising alternatives to arrest, and providing proactive safety interventions, you play a direct role in student success and well-being. Opportunities for Growth and Development: * Specialized Training and Professional Development: IPS provides ongoing training in crisis intervention, de-escalation, school-based policing strategies, and trauma-informed practices to help you navigate the unique challenges of policing in an educational environment. * Career Advancement Pathways: IPS Police Officers have opportunities to grow their careers through leadership development, promotions, and specialized roles within the department. * Collaboration with Educators and Mental Health Professionals: You'll work alongside school leaders, counselors, and community partners to ensure that safety measures align with student needs and well-being. Competitive Compensation and Benefits: * Stable Employment in a District That Values Safety: IPS recognizes the critical role school police play in fostering a productive learning environment and invests in officers who are committed to the success of students. * Comprehensive Benefits Package: IPS offers competitive pay, health insurance, retirement benefits, and paid time off to support work-life balance. * Supportive Work Environment: Join a team that values your expertise, prioritizes officer wellness, and provides the tools and resources necessary to do your job effectively. WHAT WE EXPECT: Commitment to Excellence: * High Standards for Safety and Security: IPS expects School Police Officers to uphold the highest standards in maintaining a secure learning environment while demonstrating sound judgment and discretion. * Proactive Crime Prevention: Officers are expected to exercise alternatives to arrest whenever possible, using de-escalation techniques and restorative practices to support positive student outcomes. Resilience and Passion: * Dedication to Student and Community Well-Being: This role requires patience, empathy, and an unwavering commitment to student success. You will serve as a visible and approachable presence, ensuring students and staff feel supported. * Adaptability in a Dynamic Environment: No two days are the same. Officers must remain flexible, handle challenging situations calmly, and collaborate effectively with students, staff, and families. Professional Integrity: * Ethical and Collaborative Practice: Officers must uphold the highest ethical standards, maintain confidentiality, and engage in clear, honest communication with all stakeholders. * A Team Player Mindset: IPS seeks officers who thrive in a collaborative environment, build strong relationships, and contribute to a culture of respect and accountability. JOIN US! Indianapolis Public Schools is more than a workplace-it's a community where purpose, impact, and belonging come together to help Prove What's Possible in your career and in our schools. If you're ready to serve, protect, and empower students in a meaningful way, IPS is the place for you. SUMMARY OF OPPORTUNITY Indianapolis Public Schools (IPS) is committed to ensuring a safe and secure learning environment for all students, staff, and visitors. The IPS School Police Department plays a vital role in maintaining school safety by providing rapid and effective emergency response, monitoring security systems, and coordinating communication between officers and school personnel. IPS is looking for dedicated, detail-oriented individuals to join our team as School Police Dispatchers. This role requires strong multitasking abilities, excellent communication skills, and the ability to remain calm under pressure. We provide opportunities for career growth, professional development, and a meaningful way to contribute to the safety of our school community. ROLE(S) - KEY RESPONSIBILITIES - REQUIREMENTS School Police Dispatcher Summary: School Police Dispatchers serve as the central communication hub for the IPS School Police Department. They handle emergency and non-emergency calls, coordinate officer response, monitor security systems, and ensure accurate record-keeping. Key Responsibilities: * Answer and prioritize emergency and non-emergency calls. * Dispatch IPS police officers and coordinate response efforts. * Monitor school security systems, including alarms and surveillance cameras. * Maintain accurate and detailed communication logs and records. * Utilize multi-line phone systems and two-way radios for communication. * Provide clear and concise information to officers, school staff, and emergency responders. * Assist with administrative tasks and data entry as needed. Requirements: * High school diploma or GED required. * Experience in dispatch, emergency communication, customer service, or a related field preferred. * Ability to remain calm and focused in high-pressure situations. * Strong multitasking, problem-solving, and decision-making skills. * Familiarity with multi-line phone systems, computer databases, and dispatch software is a plus. * Must be able to work every weekend and all holidays. Spanish and/or bilingual applicants are encouraged to apply. This is not a requirement. FLSA CLASSIFICATION: Non-Exempt ELIGIBILITY FOR REMOTE WORK: Not eligible PHYSICAL REQUIREMENTS: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. Must meet minimum Indiana Law Enforcement Training Board physical fitness requirements upon arrival at the Indiana Law Enforcement Academy for the Basic Law Enforcement Course. Must meet minimum Indiana Law Enforcement Training Board physical fitness requirements for veteran officers when such are adopted. EEOC STATEMENT: Indianapolis Public Schools, in accordance with its nondiscrimination policies, will not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, homelessness or any other legally recognized protected basis under federal, state or local laws, regulations, or ordinances. Indianapolis Public Schools does not tolerate any form of retaliation or bias-based intimidation, threat, or harassment that demeans individuals' dignity or interferes with their ability to learn or work. DISCLAIMER: Essential functions, as defined under the Americans with Disabilities Act, may include any of the above representative duties, knowledge, and skills. This job description is illustrative only, and is not a comprehensive list of all essential functions and duties performed by the occupant of this position. Factors such as regular and punctual attendance are not routinely listed in job descriptions, but are an essential function. ***********************************************

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you. Make a Difference The Security Dispatcher works as a pivotal member to coordinate Safety and Security department actions provided to patients, visitors, and employees of Community Health Network. The Security Dispatcher monitors and provides appropriate immediate response to all public safety, property protection, risk management, customer and staff education, investigations, parking, and security contract services situations affecting Community Health Network. Your exceptional skills and qualifications * Strong verbal and written communication skills * Demonstrates Leadership, Organizational skills and Interpersonal skills * Ability to obtain essential information * Appropriate evaluations of and response to all incoming activity * Knowledge of Federal, State, and local municipal agencies and city departments * Coordination, reception, and transmission of radio traffic between Hospital Security and location police and fire * Must retain cross training for all Community Health Network sites * Ability to work in potential high stress emergencies to coordinate security resources * High School Diploma or GED equivalent required * Associate's or Bachelor's Degree in Criminal Justice and/or equivalent experience in Public Safety preferred * Previous security, law enforcement or central station operations experience preferred * Must successfully complete Central Dispatch Officer written and practical testing after the training period is completed Why Community? At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community. Caring people apply here.

Job Description American Midwest Towing And Service, Llp in Liberty, IN is looking for one dispatcher to join our 5 person strong team. We are located on 4087 Us Hwy 27 N. Our ideal candidate is a self-starter, ambitious, and hard-working. Responsibilities Create, schedule, and maintain delivery routes for optimal performance Maintain consistent communication with drivers to ensure successful route completion Maintain detailed logging and tracking records Address issues that arise and communicate changes to drivers quickly Qualifications Time-management and organizational skills Highly adaptable to various situations and business needs Strong organizational skills Experience in the field is a definite plus We are looking forward to hearing from you.

Telecommunications Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the telecommunications industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the telecommunications sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand telecommunications industry. Even if you have no obvious prior telecommunications experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the telecommunications field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in telecommunications. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.