After Hours Night Dispatcher
Dispatcher job in Clarksville, IN
Summitt Trucking, LLC is a family-owned and operated Transportation and Logistics company known for its trusted partnerships with customers and team members across the continental United States. Offering a range of reliable and cost-effective services, Summitt excels in meeting customer demands for efficiency and success with state-of-the-art technology and high visibility in supply chain management. The company leverages cutting-edge tools, track-and-trace technology, and in-cab communication for seamless freight transport. Proudly focused on building partnerships, Summitt strives to exceed service expectations while providing tailored, competitive transportation solutions.
Role Description
This is an on-site, full-time position for a After Hours dispatcher role located in Clarksville, IN. Responsibilities include Dispatch company drivers and owner operators, evaluating options available and make decisions based upon the needs of the business, communicate directly with customers and drivers to resolve issues that may arise, track drivers to ensure loads are delivered on time, identify and correct issues and maintain open communication with drivers, customers and internal personnel, contact shop personnel or vendors as needed for breakdowns or repairs, handle accident and injury phone calls and make decisions based upon those calls, utilize Samsara for communication, and other duties may be assigned as needed.
Qualifications
Knowledge and skills in trucking, freight coordination, and supply chain management
Strong problem-solving, communication, and teamwork abilities
Experience with transportation management systems, track-and-trace technology, and in-cab communication platforms
Ability to manage time effectively and prioritize tasks in a dynamic environment
Proficiency in technology and tools used for logistics optimization
Previous experience in transportation or logistics roles is preferred but not required
High school diploma or equivalent required; further education in logistics, transportation, or business is a plus
A proactive attitude and commitment to delivering excellent service
Flight Dispatcher (Greater Chicago Area)
Dispatcher job in Arlington Heights, IL
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
**Description**
Our Network Operations team works around the clock running United's global operation, safely, reliably and efficiently. From dispatching and routing our fleet to coordinating with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately, United's customers. From pushback to landing, the Network Operations team is the eyes and ears on the ground no matter where in the world your United flight takes you.
****This position is physically located in Arlington Heights, IL****
**Job overview and responsibilities:**
The Dispatcher is responsible for joint operational control with the Pilot in Command to ensure the safe, legal, and efficient operation of United Airlines flights in accordance with Federal Aviation Regulations and Company Manuals. The successful candidate possesses strong organizational skills and is detail oriented. Additionally, strong written and verbal communication skills accompanied by a high work ethic are a must.
Β· Prepares the flight release
Β· Monitors flight progress
Β· Analyzes and disseminates meteorological information, reviews maintenance limitations and calculates the amount of fuel required for safe flight
Β· Updates the pilot in command of significant changes to the flight plan and provides assistance during irregular and emergency situations
Β· Maintains qualification and competency in accordance with FAA and UAL requirements
Β· Interacts with other United Airlines' departments including Maintenance Control, Operations Planning and Meteorology
**Qualifications**
**What's needed to succeed (Minimum Qualifications):**
+ High school diploma, GED or education equivalent
+ FAA Aircraft Dispatcher Certificate
+ 1 year of Airline Operations experience
+ Must be able to work any shift/any day including holidays
+ Must pass DOT background and DOT drug screen
+ Must be legally authorized to work in the United States for any employer without sponsorship
+ Successful completion of interview required to meet job qualifications
+ Reliable, punctual attendance is an essential function of the position
**What will help you propel from the pack (Preferred Qualifications):**
+ Bachelor's Degree
+ At least 1 year of FAR Part 121 Dispatch or closely relevant experience (i.e. Pilot, ATC, etc.)
+ International Dispatch experience
+ Experience working as a dispatcher for another airline
The starting rate for this role is $7,671 per month.
This is also a bonus eligible position (i.e. profit sharing).
We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges (subject to the respective collective bargaining agreement).
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Communications Dispatcher - Full Time
Dispatcher job in New Albany, IN
Job Description
The New Albany City Police Department is seeking Communications Dispatchers to respond to emergency and non-emergency calls for assistance and information. Dispatchers provide communication support services for the New Albany City Police and related emergency services for the City. This position is responsible for the day-to-day operations specific to a communications center, providing the citizens of the City of New Albany with prompt and professional service regarding any and all emergency and non-emergency calls that are received within the Center.
SPECIFIC DUTIES AND RESPONSIBILITIES: "*" denotes an essential function of the job
A. *Performs all key tasks and duties of a dispatcher.
B. *Answer all calls promptly and professionally and maintain a calm demeanor at all times.
C. *Maintain calm in radio transmissions during hectic and/or dangerous situation and make every attempt to calm angered, distraught and/or frightened callers.
D. *Immediately dispatch the appropriate party to respond to the caller; Fire, police and/or EMS.
E. *Provide general information to the public and refer calls to appropriate agencies.
F. *Maintain an accurate log of incoming calls service request and action taken.
G. *Test and inspect all equipment as required and immediately report any problems to management.
H. *Follow all applicable safety rules and regulations at all times.
I. *Monitor radios and/or security cameras.
J. Send all Media inquiries to the Chief of Police to handle.
K. Assist with training new personnel.
L. Performs other duties as assigned.
STANDARDS OF PERFORMANCE:
A. Demonstrate informative and professional assistance when working with vendors, co-workers, and the public.
B. Act independently and originate new procedures and new approaches to problems.
C. Display excellent verbal and written communication skills.
D. Maintain initiative to preserve the flow of work.
E. Ensure commitment and follow through to deadlines.
F. Sustain interpersonal relationships which encourage openness, candor and trust, both internally and with the general public.
G. Complete projects and/or reports in accurate and timely manner.
H. Maintain City information in a confidential manner.
I. Work as a team member.
J. Display professional appearance, warm demeanor and positive attitude.
K. Be a motivated self-starter.
L. Be accurate, efficient and organized at all times.
MENTAL AND PHYSICAL REQUIREMENTS:
A. Understand, respond to, and apply complex concepts, information and instructions including policies, procedures, laws and/or regulations.
B. Engage in frequent interpersonal interactions that are stressful and sensitive in nature and do so with tact and diplomacy.
C. Work extremely well under pressure and highly stressful situations and remain calm and in control at all times.
D. Manage multiple tasks simultaneously.
E. Stand, walk, reach with hands and arms, climb, balance, stoop, kneel, crouch or crawl occasionally.
F. Sit for extended periods of time.
G. Think and apply good and reasonable judgment, discretion and initiative in accomplishing all functions.
H. Work effectively despite sleep pattern disruptions as a result of rotational and irregular shift work and overtime.
I. Lift and/or move up to 10 pounds occasionally.
J. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
K. Ability to hear, understand and respond verbal information in person, by phone and by radio, including with difficult to understand callers.
L. Must speak clearly and concisely in English.
M. Hear, understand and respond using radio transmitters and receivers, radio consoles, telephone and radio headsets, multi-line telephone systems and complex communications equipment.
N. Ability to see, read, and understand written information and instructions in all forms, including handwritten, hard copy or electronic communication formats.
O. Ability to see and use all related communications equipment including radio transmitters and receivers, radio consoles, telephone and radio headsets, multiline telephone systems, computer consoles and data communications terminals.
WORKING ENVIRONMENT AND CONDITIONS:
A. This position requires working in the internal environment around dispatcher and/or police equipment.
B. This position requires a flexible work schedule; night and/or weekends may be required.
EDUCATION, EXPERIENCE AND TRAINING:
A. Minimum of high school diploma required; some college preferred.
B. At least three years of progressively responsible communications dispatching experience, preferred.
C. Knowledge of CAD and E911 equipment required.
D. Previous customer services experience, preferred.
E. Ability to handle a high volume of incoming calls while maintaining proper phone etiquette and a high level of professionalism at all times.
F. Willingness to take on additional tasks as assigned.
EQUIPMENT AND TOOLS:
This position requires use of computers, keyboards, office equipment and similar specialized technical and electronic equipment commonly found in communication centers.
PT Dispatcher
Dispatcher job in East Peoria, IL
The Dispatcher is primarily responsible for monitoring and operating the College's telecommunications equipment, building systems and alarms, and conveying necessary information to provide for a safe and secure campus environment.
Compensation for the Dispatcher is $17.90 - $20.58 an hour. The schedule for the PT Dispatcher may vary between 1st, 2nd and 3rd shift.
Essential Functions:
This list is meant to be representative, not exhaustive. Some incumbents may not perform all the duties listed while in other cases related duties may also be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Operate Campus Police Dispatch Center phone, radio, databases, computer systems, and other equipment.
2. Obtain and provide information from callers to officers, to Facilities Services personnel, other college departments, and other agencies according to department procedures.
3. Log information about department operations and incidents.
4. Monitor and operate Law Enforcement Agencies Data System (LEADS).
5. Maintain, distribute and file reports and items for Lost and Found.
6. Contact proper agencies, officials and personnel as required during emergency situations.
7. Observe weather monitor and LEADS terminal and report weather conditions as necessary.
8. Monitor fire alarm systems, campus security alarms, remote access, and other building systems and report information to appropriate personnel.
9. Maintain, distribute and file folders, records, reports and tickets as assigned.
10. Distribute and log vehicle folders.
11. Perform routine typing and clerical work as assigned.
12. Work varied and flexible shifts, hours, and days off as assigned, to provide 24-hour service.
13. Perform other duties as assigned.
Minimum Qualifications:
The requirements listed below are representative of the knowledge, skills and abilities required to satisfactorily perform the essential duties and responsibilities.
1. High school diploma or equivalent.
2. Successful completion of Illinois Central College Dispatcher Training Program.
3. Experience working in an office, customer service, or call center environment.
4. Strong typing skills, including the ability to type at least 40 words per minute.
5. Strong organizational skills.
6. Strong verbal and written communication skills.
7. Strong interpersonal skills, including the ability to establish and maintain cooperative and professional working relationships with others.
8. Maintain composure under stressful and adverse conditions.
Preferred Qualifications:
1. Experience working in dispatch or related communication, security, or law enforcement field.
2. Experience in monitoring and operations of building systems.
Illinois Central College offers a comprehensive benefit package for full-time employees, including:
paid time off;
11 paid holidays; 2 floating holidays
medical, dental, vision, life and long-term disability insurance;
tuition waivers for employee, spouse and dependent children;
on-site childcare center;
403(b) retirement plans; and
State University Retirement System pension plan.
To learn more about full-time health care benefits at ICC.
Auto-ApplyCustomer Service Dispatcher
Dispatcher job in Indianapolis, IN
Job Description
We are seeking a detail-oriented and proactive Customer Service Dispatcher to join our growing team. When transportation operations don't stop, neither do we! The CSR/Dispatcher plays a vital frontline role in keeping drivers moving, customers informed, and operations running smoothly through real-time coordination, problem-solving, and onsite support. This position acts as a primary point of contact during assigned shifts, including weekends, ensuring timely communication, issue resolution, and continuity of service. The position is essential to maintaining service reliability, operational efficiency, and customer satisfaction.
Essential Duties and Responsibilities: Duties include, but are not limited to:
Customer Service & Issue Resolution:
Respond to customer inquiries related to deliveries, schedules, or service issues during operations.
Answers questions regarding accounts and services.
Communicate real-time updates to customers based on firsthand onsite visibility of orders, drivers, and warehouse activity.
Resolve service issues proactively by coordinating between drivers, warehouse personnel, and customers.
Tracks repeated customer service issues and notifies various teams who can resolve these issues and improve the quality of services and the customer experience.
Surveys customers to ensure their issues have been resolved in a satisfactory manner.
Delivers the customer experience strategy across a range of touch points, channels, services, and solutions.
Onsite Dispatch & Driver Support:
Must be onsite during scheduled shifts to support operations and real-time decision making.
Serve as the primary point of contact for drivers, including delivery status updates and issue resolution.
Provide face-to-face communication with drivers to address route changes, delivery concerns, or last-minute operational needs.
Monitor order activity and driver flow to ensure efficient movement and timely deliveries.
Assists warehouse staff, as needed.
Other Duties & Operational Support:
Ensures compliance with customer Service Level Agreement (SLAs).
Enters and tracks service orders and ensures account information and recorded data is accurate.
Oversees assigned customer invoicing, including escalating issues as necessary for timely resolution.
Solicits interest of new or additional services; handoffs information to appropriate sales representative.
Supervisory Responsibilities: This job has no employee supervisory responsibilities.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of NOW Courier. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Education and/or Experience: High School Diploma or G.E.D.; and two years of experience and/or training; or equivalent combination of education and experience. Previous experience working in the logistics and distribution industry is desired.
Other Skills and Abilities:
Experience in dispatching (trucking or logistics preferred).
Proficiency with dispatch/tracking software and Microsoft Office.
Ability to work in a fast-paced, high-pressure, deadline driven environment.
Ability to manage multiple projects and tasks simultaneously.
Highly organized and detail oriented.
Resourceful and creative.
Analytical skills and problem-solving ability.
Ability to adhere to time and attendance policies.
Must exhibit professionalism and be effective working with customers and drivers.
Proficient with commonly used office software, including but not limited to: MS Word, Excel, PowerPoint, Outlook, as well as telephone and internet communications.
Ability to handle confidential information.
Maintain regular and punctual attendance.
Effective prioritization and time management skills.
Strong initiative to strive for continuous accuracy, quality, and timeliness of information.
Ability to build and maintain effective relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgement.
A genuine commitment to quality on behalf of the company while building a corporate culture committed to excellence is mandatory.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee frequently will stand; walk; and lift and/or move up to 25 pounds without an assistive device (greater weights may be required with the use of an assistive device). The employee occasionally will climb or balance; stoop, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities
This job operates primarily in a professional office environment with minimal safety/health hazard potential. However, job duties may require one to operate in a warehouse environment with moderate safety/health hazard potential. The noise level in the work environment is usually quiet to moderate. This role is required to be on-site.
While the offices of company are open from 8AM to 5PM, Monday through Friday, this job will require work beyond these hours which may include weekends and holidays.
Benefits
As an award-winning company, our employees are the most important force driving our continued success. We offer a challenging and supportive environment with opportunities to learn, grow, and contribute - that's why 93% of current employees would recommend NOW Courier to a friend for employment according to our annual Culture Audit.
We invite you to explore our company and bring your skills and expertise to our highly talented team of professionals who are passionate about their work. A satisfying and rewarding career with competitive compensation, comprehensive health care, 401k/profit sharing, paid time off, corporate philanthropy, employee & family events, and more is our commitment to you.
EOE M/W/Vets/Disabled
Service Dispatcher
Dispatcher job in Naperville, IL
Do you love helping customers, juggling busy schedules, and keeping a team on track? Thrive in a fast-paced environment with clear communication and strong organization? If you enjoy making a difference every day, we'd love to talk. Master Solutions, a growing Managed IT Services Provider in Naperville, IL, is hiring a Service Dispatcher. You'll be the communication hub between clients and technicians, triaging requests, scheduling resources, and keeping support running smoothly. No technical expertise needed, so if you're organized, customer-focused, and enjoy keeping operations moving, let's connect!
To the qualified Service Dispatcher, we offer:
Competitive Compensation - $42,000 - $55,000 based on experience
Sign-On Bonus - Join our team and get rewarded from the start
Paid Overtime - Earn extra for the hard work you put in
Generous Paid Time Off - Start with 10 days of PTO per year plus holidays
Comprehensive Health Benefits - Medical, dental, and vision insurance
401(k) with Company Match - Invest in your future
Primary Duties of the Service Dispatcher:
Service Coordination & Scheduling
Prioritize and schedule service tickets for technicians.
Monitor the service board and follow up to keep tickets moving.
Balance workflow to match technician availability with client needs.
Client Communication
Act as the first point of contact for service requests.
Gather key details, triage issues, and route tickets appropriately.
Documentation & Process Support
Keep ticket notes, client details, and schedules accurate and current.
Maintain dispatch systems/workflows and recommend process improvements.
Operational Support
Track SLAs and response times to support service metrics.
Help prepare daily schedules, reports, and follow-up lists.
Professional Expectations for the Service Dispatcher:
Alignment with Company Values
Excellent Communication & Customer Service
Problem-Solving & Proactive Thinking
Time Management & Organization
Team Collaboration
Willingness to Learn & Taking Initiative.
Master Solutions, Inc. has been in business for 30 years, serving small and medium-sized businesses in the Chicago area in multiple industries and is excited about what's on the horizon. We are located in Naperville, Illinois.
Join our dynamic team, gain valuable hands-on experience, and receive expert training from seasoned professionals. As a key player on the front lines, you'll work directly with clients, providing the technology solutions they need to achieve their business goals.
Auto-Apply911 Dispatcher
Dispatcher job in Elkhart, IN
CITY OF ELKHART -
DEPARTMENT
Communication Center
Dispatcher
DIVISION
Communication Center
STATUS
Full-time
CATEGORY
Hourly, IN-FOP PG 1 ($24.42)
FLSA
Non-exempt
REPORTS TO
Communications Department Head
DATE
2025
JOB SUMMARY
Receives in-coming emergency and non-emergency calls for assistance, dispatches appropriate emergency response units, coordinates communications with and for police, fire, emergency management agency, and other public safety agencies.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Takes complaints and emergency phone calls on business and 911 lines, providing information or emergency assistance as needed.
Dispatches appropriate police, fire, or medical units per SOP and coordinates necessary initial response to emergency and non-emergency situations.
Provides pre-arrival emergency medical instruction according to nationally certified program of emergency medical dispatch.
Is responsible continuously monitoring multiple public safety radio frequencies, and maintains control of specific assigned radio frequencies.
Is responsible to maintain radio contact with and respond to needs of police, fire, and medical personnel on duty, as well as area public safety agencies, and other City departments.
Keeps appropriate logs and written records as per SOP.
Enters, queries, and extracts data in various communications and computer systems such as CAD, IDACS, Nlets, and NCIC, records management systems, hazardous materials programs, and weather satellite program, utilizing precise formats, and disseminates such data to authorized personnel and agencies as required.
Receives and disseminates severe weather information in coordination with the National Weather Service.
Receives and relays Emergency Management Agency information.
Coordinates responses of police, fire, medical, Emergency Management Agency, and other city department personnel in times of emergency, disasters, and critical incidents.
Maintains a neat and orderly work environment in accordance with Departmental policies.
Promotes and upholds a teamwork concept in accordance with Departmental policies.
Must attend Departmental meetings as called by supervisory staff.
Must participate in, and encourage co-workers to participate in, on-going training and continuing education, both in personal goals and at the discretion of supervisory staff.
OTHER DUTIES AND RESPONSIBILITIES
Incumbent works under general instruction from supervisors. Extensive guidelines are provided in manuals and directives.
Incumbent must be continuously alert and monitoring on duty personnel, equipment, radio frequencies, computer terminals and programs and phone lines.
Incumbent must deal effectively and compassionately with the general public and people in various emotional states.
Incumbent must have the ability to demonstrate professional demeanor at all times on radio and phones
Incumbent must stay calm and composed, and make sound judgments and decisions regarding appropriate responses in routine and critical situations.
Incumbent must maintain high degree of confidentiality and discretion regarding this and affiliated departments' efforts and the rights and privacy of the public.
EDUCATION AND EXPERIENCE
High school graduate or GED equivalent.
Upon employment, incumbent must receive and maintain CPR certification, IDACS certification, and national emergency medical dispatch certification.
KNOWLEDGE, SKILLS, AND ABILITIES
Must be computer literate
Basic knowledge of working with windows based programs.
Basic knowledge of working with office machines.
Effective verbal and written communication skills.
Excellent telephone etiquette.
Map reading capability.
Ability to work as a team.
Required to participate in and pass all levels of probationary training.
Basic knowledge of radio equipment operation.
Basic knowledge of FCC regulations and laws as they relate to broadcasting and transmitter operations.
Ability to learn and utilize police codes and signals and fire and EMS terminology.
Ability to memorize and retain information, both long and short term, and random and sequential.
Ability to provide emergency medical telephone instruction utilizing precise formats.
Typing / keyboard skills. Must demonstrate ability to type 45 words per minute with 95% accuracy using standard computerized and audio tests, and must demonstrate efficient audio-motor typing and entry skills from spontaneous supply of information.
Computer skills: Must have basic computer knowledge in Windows environment. Must demonstrate ability to compose communiquΓ©s quickly, and accurately enter data upon input for radio transmission.
Multitasking skills: Must demonstrate ability to concentrate, maintain computer and thought process, use of short-term memory, and accurately respond to various sources of input and incidents occurring simultaneously.
Map-reading/visual skills: Knowledge of area geography preferred. Must demonstrate ability to read maps, comprehend and relay directions, learn locations and addresses and geo-numbering systems.
Ability to learn and utilize formats for entry and withdrawal of information from various computer systems, quickly and accurately.
Ability to calm persons who are in a state of panic, and deal with people who are hysterical, angry, or hostile on the telephone.
Ability to take charge, make decisions, delegate tasks, and maintain control in routine and crisis situations.
Ability to cooperate with and to work closely as a team with two or three other dispatchers in a close environment often under stressful conditions.
Ability to participate in and learn from critiques and constructive criticism, as a team and as an individual.
Ability to cooperate with and to work closely as a team with several other dispatchers in a close environment often under stressful conditions.
Ability to set and accomplish personal goals regarding learning, continuing education, and to maintain knowledge of all policies and procedures.
PHYSICAL, MENTAL, AND VISUAL SKILLS
Incumbent works, for the most part, in an office environment, sitting for extended periods of time.
Incumbent must be able to reach and bend in order to operate and maintain equipment.
Incumbent must be able to filter relevant statements and verbal requests from background noise, hear clearly radio and telephone voice, various pitches of tones, signals, and alarms.
Incumbent must be able to speak clearly, precisely, and in a tone understood via radio frequencies.
Incumbent must be able to read computer data and print-outs, and write legibly.
Incumbent may be assigned to various hours covering all three shifts, including weekends and holidays. Overtime is required and, as needs dictate, frequently assigned.
WORKING CONDITIONS
As described in above paragraph.
POST OFFER TESTING REQUIRED
The City of Elkhart is a Drug Free Workplace. Therefore, successfully passing a post offer drug screen is required (random drug testing may be conducted after employment).
Background checks producing acceptable BMV and criminal history reports required.
Position is subject to successfully passing truth verification testing.
POLICY STATEMENT
The incumbent is required to possess the knowledge, skills, and abilities, and the physical, mental, and visual skills described in this to perform the principal duties, responsibilities and essential job functions.
This is intended to describe the general nature and level of work being performed by the incumbent. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job and βotherβ duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job.
This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by the Mayor. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
Dispatcher
Dispatcher job in Normal, IL
Receives incoming calls for police and security services, dispatches officers as appropriate, and monitors police radio alarms. Documents police and security service requests in an electronic records management and dispatch system. Operates National Crime Information Center (NCIC) computer, a computer aided mobile dispatch system, and an ACU 100 interoperable radio console.Essential Duties and Responsibilities:
* Receives calls concerning crimes, emergencies, and other requests for police assistance; monitors and responds to 911 calls from 2 University systems, as well as from campus `Blue Light` emergency telephones.
* Monitors fire and burglar alarms and alarm systems for all university buildings.
* Operates a National Crime Information Center (NCIC) computer, a computer aided mobile dispatch (CAD) system, and an ACU 100 interoperable radio console.
* Broadcasts orders to patrol officers in vicinity to investigate complaint or request when appropriate; relays instructions or questions from remote units.
* Coordinates departmental paging in the event of a campus emergency.
* Records calls broadcast and complaints received; performs data entry on computer.
* Relays radio and telephone messages between police officers and the community.
* Performs receptionist duties; responds to questions from walk-in and telephone traffic.
* Controls access to Police Department secured areas; monitors the department's closed circuit camera and intercom systems.
* Performs various clerical duties including completing the electronic dispatch log and filing police reports.
* Serves as clearing house for University-wide emergency call lists.
* Performs miscellaneous job-related duties as assigned.Minimum Position Requirements (including certifications, licenses, etc.):
High school diploma or GED; no previous work experience required.Knowledge, Skills, and Abilities:
* Knowledge of radio dispatch regulations, procedures, protocols, and/or equipment
* Knowledge of fire and burglar alarm systems reporting
* Records maintenance skills
* Skill in the use of computers and ability to use NCIC identification and Computer Aided Dispatch software
* Computer data entry skills
* Clerical, word processing, and/or office skills
* Receptionist skills
* Ability to react calmly and effectively in emergency situations
* Ability to interact and communicate with people over the telephone, often in stressful situations
* Ability to effectively operate an ACU 100 interoperable radio console
* Ability to perform multiple tasks and solve problems in a technical setting
(Lateral) Telecommunications Operator (911 Dispatcher)
Dispatcher job in Aurora, IL
The City of Aurora is seeking experienced Telecommunications Operator (911 dispatchers) for LATERAL* entry with the Aurora Police Department. * LATERAL Telecommunication Operator candidates must have a minimum of two (2) years of employment as a full-time 911 Dispatcher/Telecommunications Operator with a law enforcement agency. Police dispatching and 911 call taking experience is required.
Under the direction of the Lead Telecommunications Operator, Telecom Operators are responsible for receiving and processing emergency and non-emergency calls from the public and dispatching police, fire, medical and other emergency services accordingly. Duties of this position may include but are not limited to: Dispatch and track the locations of public safety agencies dispatched by the Aurora Police Department's Telecommunications Center; Perform constant data entry and retrieve information from a variety of computer systems; Extract data and record essential information during emergency calls; Operate a variety of communications equipment including Computer Aided Dispatch (CAD), Records Management System (RMS) radio consoles, telephones and other computer systems; Maintain required certifications to provide Emergency Medical Dispatch (EMD) and police related data entry and queries (Training and certification courses provided); Perform general clerical duties; Other duties as assigned related to position.
This position requires a high school diploma or GED equivalent. Candidate must have a minimum of two (2) years of employment as a full-time 911 Dispatcher/Telecommunications Operator with a law enforcement agency and must have experience in police dispatching and call taking.
Candidate must possess the ability to work rotating shifts during training period. This position may require you to work the first, second, or third shift, including weekends and holidays and requires the ability to work mandatory overtime. Spanish bilingual skills desired.
Must successfully pass pre-hire requirements including but not limited to a polygraph and psychological assessment, interview, background investigation, drug screen and meet physical requirements including a hearing test.
This is a full-time, union position. Beginning hourly pay is $30.11/hour*; Additional increases thereafter will be in accordance with the Labor Agreement. Excellent benefit package is included.
* Experienced 911 dispatchers/telecom operators with less than seven (7) years of experience will receive a pay step for every two (2) complete years of work experience in a certified 911 dispatching center.
UNION BENEFITS
The City of Aurora offers a comprehensive benefits package for full-time and eligible part-time employees in accordance with the Collective Bargaining Agreement:
* Annual pay increases (in accordance with Labor Agreement)
* Health, dental, vision, and life insurances
* Employee Assistance Program (EAP)
* Illinois Municipal Retirement Fund (IMRF)
* Paid vacations, holidays, floating holidays, personal days, and sick leave
* Gym membership reimbursement
* Uniform Allowance (as determined by labor agreement)
* Interpreters Stipend
* Tuition Reimbursement
* May be eligible for Federal Student Loan Forgiveness Program (if requirements are met)
Applications and resumes must be submitted online with the City of Aurora. Applications will be reviewed the 1st and 15th of every month.
Posting will remain open until vacancies are filled. Posting may close without further notice.
To learn more about the City of Aurora, IL, visit *********************************************
Aurora Police Dept. Tattoo Policy:
Tattoos to the head, neck and facial area are prohibited. Hand tattoos are not allowed, however, there are very limited exceptions with approval from the Chief of Police.
Officers [Police Dept. Personnel] are permitted to have tattoos elsewhere, visible to the public, if the tattoo is not objectionable or demeaning to the image of the Department. The nature, number, size, and location of the tattoos are all factors in determining whether such tattoos are objectionable or demeaning. Examples include but are not limited to; tattoos that contain nudity, profanity, or to be perceived as gang related, criminal, obscene, sexual, racial, or detracts from the professional image of a law enforcement officer.
The covering of objectionable tattoos with make-up, sleeves, Band-Aids, etc., shall not constitute conforming to this policy. All tattoos shall be covered for court appearances.
Transportation Dispatcher
Dispatcher job in Indianapolis, IN
Join the TCI Team as a Dispatcher - $24/Hour | AM Shift: 5am start time
Are you an experienced dispatcher ready to take your career to the next level with a company that values safety, service, and professional growth? TCI Logistics is seeking a dependable and driven Dispatcher to support and manage our day-to-day transportation operations. This is your opportunity to work with a team that keeps logistics running smoothly-and safely.
π Position Overview
As a Dispatcher at TCI, you'll play a critical role in coordinating transportation services across our operations. You'll work closely with drivers, dispatchers, mechanics, and other departments to ensure trips are covered, schedules are met, and compliance is maintained-all while delivering exceptional customer service.
πΌ Key Responsibilities
Coordinate daily operations including dispatching and adjusting driver assignments as needed.
Ensure safety is always the #1 priority.
Monitor and audit Hours of Service (HOS) for compliance.
Work with recruiting and training teams to support new driver onboarding and orientations.
Support equipment logistics, maintenance scheduling, and terminal safety activities.
Oversee customer service standards, meeting and exceeding performance goals.
Maintain clear communication with internal teams and external partners.
Organize and lead driver meetings and contribute to a culture of safety and accountability.
π οΈ Skills & Qualifications
Excellent communication and interpersonal skills.
Strong attention to detail and ability to multitask.
Familiarity with DOT compliance and HOS regulations.
Ability to lead by example and work as part of a collaborative team.
High level of ethics and confidentiality.
Experience in dispatch or logistics is strongly preferred.
β° Shift Details
AM Shift: 5am start time
Schedule: Sunday-Wednesday
Sunday-Tuesday: 5:00am-5:00pm
Wednesday: 5:00am-11:00am
π² Compensation
Hourly Rate: $24/hour
Security Operations Dispatcher - Second Shift
Dispatcher job in Normal, IL
Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
As a Security Officer - Auto Dispatch Specialist in Normal, IL, you will serve and safeguard clients in a range of industries such as Auto, and more. As a Dispatch Officer with Allied Universal at a leading automotive location, you will monitor and patrol assigned areas, assist with daily operations, and help to deter security-related incidents. You will play a key role in communication, supporting team members and customers while providing a visible presence. This is a driving post, offering the opportunity to engage with a dynamic environment and contribute to a people-first culture built on teamwork and integrity.
Position Type: Full Time
Pay Rate: $26.39 / Hour
Job Schedule:
Day
Time
Wed
02:00 PM - 10:00 PM
Thur
02:00 PM - 10:00 PM
Fri
02:00 PM - 10:00 PM
Sat
02:00 PM - 10:00 PM
Why Join Us:
Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
What You'll Do:
Monitor and operate communication systems to dispatch security-related personnel and coordinate responses to incidents within the automotive facility.
Receive and document calls for service, emergencies, and/or maintenance requests, relaying information to appropriate parties in a calm and problem-solving manner.
Maintain detailed logs of all incidents, dispatch activities, and relevant communications throughout each shift.
Assist with access control by monitoring entry and exit points remotely and coordinating with on-site personnel as needed.
Collaborate with on-site security-related teams to help to deter unauthorized activity and support site-specific policies and procedures.
Provide customer service to employees, visitors, and/or vendors by responding to inquiries and providing information related to site protocols.
Participate in emergency response activities by following established procedures and coordinating communications among relevant personnel.
Support regular and random patrols by directing security-related personnel to specific areas of the location as necessary.
Minimum Requirements:
A valid driver's license is required in the state where the job is located.
Loss prevention experience is preferred.
Ability to lift up to 20 pounds is preferred.
Comfortable using a computer or tablet is preferred.
Customer service experience is preferred.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver's license will be required for driving positions only.
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ************
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ********************
Requisition ID 2025-1504040
Auto-ApplyFleet Dispatcher CDL
Dispatcher job in Morris, IL
California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco.
Position Summary:
Responsible for scheduling deliveries to the Costco warehouses. Conveys pertinent information to drivers and depot personnel. Class A driver's license required.
For additional information about pay ranges, click here.
We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), and stock purchase plan to eligible employees.
Patient Transport Dispatcher-Casual Days
Dispatcher job in Lake Forest, IL
Company DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Job Description
Hours: This position is PRN, hours are 'as needed'
The Patient Transport Dispatcher reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Responsibilities:
Monitors and assigns patient transport according to request through the use of Epic.
Sets priorities of patients transported according to predetermined departmental policy.
Informs ancillary area/nursing units of any delay in service.
Verifies information on request for accuracy prior to distribution to patient transporter.
Schedules breaks and lunch for patient transporters according to patient volumes.
Immediately reports to Manager any problems with patient transporters or undue delays in transporting patients.
Upon request, coordinates area function in absence of Resource Coordinator.
Other duties as assigned.
Qualifications
Required:
High School diploma or acceptable equivalent.
Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
Transportation Dispatcher
Dispatcher job in Illinois
Oswego Community Unit School District 308 is currently seeking exceptional candidates for the position of Dispatcher in the Transportation Department.
Under the direction of the Director of Transportation and/or their designee, the Transportation Dispatcher is responsible for planning, scheduling, and dispatching bus routes and drivers for the safe transportation of students. The role includes managing communication between drivers, school officials, and parents, as well as responding to emergencies and ensuring compliance with district policies and regulations.
BENEFITS: Full-time Associates enjoy a robust selection of healthcare benefits including employer paid Life and AD&D insurance, Long Term Disability, Employee Assistance Program (EAP), as well as three medical plans to choose from including PPO and HMO plans. What's more, CUSD provides a 100% claim reimbursement program for out of pocket expenses (excluding ER services), when an employee is enrolled in our PPO plan and uses our RUSH Healthcare reimbursement program.
For more information regarding the specific duties and responsibilities, please review the attached .
Attachment(s):
Job Description - Transportation Dispatcher.pdf
Public Safety Dispatcher
Dispatcher job in Bloomington, IL
This critical role serves as the vital communications link between the public needing help and emergency services response. As first responders, public safety dispatchers (PSD) are typically the first point of contact when a person reaches out for help. This requires a candidate to be able to work independently in a high-stress environment while receiving and evaluating incoming emergency and administrative requests for emergency services, including but not limited to law enforcement, fire, and emergency medical services (EMS); triaging those requests for service; providing guidance and assistance to the public in life-safety situations; and coordinating appropriate responses to high-risk, high-stress operations, with the objective of keeping all participants safe.
This list may not include all tasks and/or knowledge which may be expected of the employee, nor does it cover all specific duties which may be required. Other duties may be assigned.
Using training and policies to screen requests for emergency services; answering them professionally, recognizing if a call is received from telephone, text, video, or an automated data feed.
Using appropriate technology to communicate with callers.
Using knowledge of law enforcement, fire, and EMS protocols to prioritize and sequence calls promptly in limited time with limited or no supervision.
Demonstrating clear and effective communications with active listening, call control, judgment, respect, and empathy with callers that range from calm to panicked.
Providing pre-arrival and post-dispatch instructions to those that are requiring assistance during high-stress situations, such as cardiopulmonary resuscitation (CPR), childbirth, hemorrhaging, active-shooter, and entrapments.
Managing challenging callers using appropriate handling of distressed, autistic, hearing-impaired, elderly, angry, and foreign-language-speaking callers.
Providing direct counseling to suicidal persons, domestic violence victims, and children.
Ascertaining incident information by obtaining and verifying caller information and location, determining the nature of the incident, and all available data including but not limited to automated data, social media information, text message, images or video, and providing information to emergency services either verbally and/or digitally.
Using TDD and relay services to comply with standards for handling calls from hearing-impaired callers.
Utilizing language interpretation services and coordinating with mental health resources for appropriate contacts with callers who have mental health or language barriers to receiving help.
Using text-to-911 to communicate effectively with callers.
Interpreting caller location by using geographic knowledge, tools, and location tracking capabilities when available.
Interpreting automatic number and automatic location data provided by the emergency communications phone system and verifying data using mapping software for accuracy and reliability.
Maintaining communications during life-threatening emergencies, providing safety/lifesaving instructions, and maintaining control of the conversation until field units arrive on scene.
Using available vehicular, bystander, and/or law enforcement information for the purpose of protecting the public at the scene as well as on-scene responders by
identifying the need for advanced life support resources or specialized fire extraction equipment.
Utilizing training and reference resources when determining the nature and priority of emergency incidents that have live-streaming videos, graphic images, and text.
Using training and operational protocols to take appropriate action such as: relaying critical information, dispatching/initiating emergency response services, or referring callers to other agencies.
Documenting incident details quickly and accurately to establish incident urgency, categorizing the incident type and obtaining the proper help for the caller.
Demonstrating clear and effective communications and active listening with public safety responders using appropriate terminology, codes, and signals.
Relaying initial information for dispatch accurately, reviewing the call for service details, and assuming incident command until first responders arrive.
Conducting health and safety status checks of responders and using other available technology to ensure on-scene responders' safety.
Documenting thoroughly and accurately all incident activities while maintaining awareness of scene activities.
Operating emergency, administrative, and backup telephone and radio communications systems effectively.
Facilitating the transferring of calls to the appropriate resources and performing conference calls with entities, such as but not limited to poison control centers or helicopter dispatch.
Interpreting and understanding local and regional geography to quickly and accurately identify the location of the emergency to improve response times of field responders.
Operating a sophisticated workstation comprised of multiple computer systems, computer-aided dispatch (CAD) software and geographical information systems (GIS), state and federal clearinghouses, call handling including teletypewriter (TTY) and text-to-911 sessions, as well as communications systems such as radio dispatch consoles and recording systems.
Operating multiple systems and conversations simultaneously without mistake.
Notifying key personnel of critical incidents, using judgment to determine the need to contact other law enforcement and public safety agencies for additional information and resources as needed, or relaying information regarding incidents and situational awareness.
Activating mass community warning and notification software programs to inform the public of impending critical information related to such things as severe weather impacts, potential injury or life-safety events.
Managing chain of custody for records and documentation used in court proceedings and legal discovery.
Maintaining a calm demeanor under chaotic and stressful circumstances, multiple conversations, and frequently noisy environments.
Completing training, certifications, and competencies as needed by actively seeking training, completing the training and certifications required for assigned PST positions, and completing continuing education and career development as necessary.
Following established agency policies and procedures, being aware of liability to the agency, and adhering to federal disclosure and privacy laws.
Using debriefing tools, stress management techniques. and critical incident response models to deal with mental or emotional strain or tension resulting from adverse or very demanding circumstances.
* By the end of the probationary period, thorough knowledge of the policies, procedures, processes, laws, ordinances, and regulations affecting public safety call-taking and the ability to apply them appropriately.
* Able to use logic, critical thinking, and reasoning to reach conclusions and solve problems.
* Ability to prioritize multiple events based on available resources-critical thinking.
* Adhere to policy and procedure requirements that are stringent, rigorous, and unwavering, including confidentiality of information and trustworthiness while dealing with sensitive information.
* Communicate clearly, concisely, and effectively; relay details accurately; listen actively; think and act quickly.
* Compile and analyze operational data and prepare and maintain accurate records.
* Effectively interact with people of different social, economic, and ethnic backgrounds.
* Establish and maintain cooperative and professional working relationships with co-workers, supervisors, representatives from other departments, and other emergency services agencies.
* Follow instructions, spell correctly, and write clearly.
* Handle multiple tasks simultaneously, under pressure, and in emergency and stressful situations.
* Learn quickly and retain public safety and technology training material.
* Maintain regular, reliable, and punctual attendance.
* Obtain information from hostile, confusing, and emotional callers.
* Provide effective customer service and deal tactfully and courteously with a demanding public.
* Able to handle complaints and difficult situations, remaining calm under pressure.
* Remember names, numbers, and locations accurately.
* Read and interpret geographical spatial data and maps quickly and accurately.
* Resilient and resourceful while coordinating high-risk, high-stress operations, with the objective of keeping all participants safe.
Required Education/Experience:
A high school diploma or GED.
Preferred Certificates or Licenses:
Must be able to obtain and maintain the following licenses and certifications within a given time frame:
Illinois Department of Public Health, Emergency Medical Dispatcher
Illinois State Police, Full Access Certification, Law Enforcement Agencies Data System (LEADS)
American Heart Association, CPR Certification
International Academy of Emergency Dispatch Certifications:
Emergency Telecommunicator Course (ETC)
Emergency Medical Dispatch (EMD)
Emergency Fire Dispatch (EFD)
Emergency Police Dispatch (EPD)
Physical Requirements/Working Conditions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
* Work is performed in an emergency communications center. The work level can fluctuate from minimal to fast-paced and high volume. The employee deals with crisis situations that require them to quickly make major decisions involving people, resources, and property with frequently limited direction.
* The PSD may be asked to work scheduled shifts at any time of the day and on weekends and holidays. Must be able to cope in a safe manner with stressful situations, emotional callers, responders, and unprofessional contacts. Under unusual circumstances, the PSD may be required to perform duties at or near the scene of any emergency.
* This position is designated as essential and must report to work during times when other facilities maybe closed. This position is subject to call back and hold over to maintain minimum staffing 24/7.
This position is a 24/7 operation where specialized skills and shift availability are important to the Department. You will need to be available to work any of the 3 shifts, weekends and holidays.
Service Dispatch Coordinator - 1st Shift
Dispatcher job in Zion, IL
1st Shift - Service Dispatch Coordinator
π Schedule: 1st Shift (8:00 AM - 4:30 PM) π° Compensation: Competitive Pay
Inc.
All Fleet Inc. is a powerhouse in the mobile truck and trailer repair industry, delivering top-tier emergency roadside assistance and fleet maintenance solutions across 20 states with 45+ locations. We operate on a core principle: βYesβ - meaning we find a way to get the job done, no matter what. Our customers rely on us to keep their fleets moving, and we need elite problem-solvers to make that happen.
About the Role
We are looking for a Service Dispatch Coordinator who thrives under pressure, thinks five steps ahead, and knows how to orchestrate chaos into smooth operations. This isn't just another dispatch job-this is a mission-critical role that ensures our customers get back on the road fast.
In this role, you will:
β
Own inbound service requests, ensuring every call is handled efficiently.
β
Dispatch & coordinate mobile diesel technicians to maximize speed, coverage, and customer satisfaction.
β
Think ahead, strategizing the best routes and resource allocation to prevent delays.
β
Manage high-value accounts, keeping key customers informed and satisfied.
β
Solve problems in real-time, quickly addressing emergencies and adjusting schedules as needed.
β
Communicate like a pro, handling calls, texts, and digital systems to keep everyone in sync.
β
Track and optimize performance, maintaining records, logs, and reports.
What Makes You a Fit?
πͺ You thrive in high-stakes environments - handling multiple service requests at once doesn't phase you.
π Your communication skills are top-notch - clear, professional, and always focused on solutions.
π You understand the trucking & repair industry (or you're a fast learner).
π§© You're a master problem-solver - if a challenge arises, you tackle it head-on.
β You know how to prioritize urgency - every second counts, and you act accordingly.
π» You're tech-savvy - you can navigate dispatch software, multi-line phones, and digital logs with ease.
π₯ You're a team player - working alongside technicians, customers, and vendors with a βwhatever it takesβ attitude.
What We Offer
β¨ Competitive Pay - Your hard work should pay off.
β¨ Career Growth & Advancement - We promote from within, and there's always room to grow.
β¨ A Fast-Paced, Exciting Work Environment - No two days are ever the same.
β¨ A Team That Has Your Back - Work alongside professionals who hustle just as hard as you.
π¨ Are you ready to be the backbone of a high-performing fleet service operation? Apply now and take your career to the next level.
View all jobs at this company
Dispatcher
Dispatcher job in Morris, IL
The Dispatcher will oversee a fleet of truck drivers, ensuring safety, efficiency, and compliance with company policies and federal regulations. This role demands excellent communication skills, a proactive approach to problem-solving, and the ability to manage multiple tasks simultaneously.
Key Responsibilities
Assign and schedule drivers to routes based on delivery requirements and driver availability.
Communicate with drivers to provide instructions and updates throughout the day.
Monitor and track the progress of deliveries, addressing any issues or delays.
Maintain accurate records of driver logs, delivery times, and route details.
Collaborate with customer service to address and resolve delivery-related inquiries.
Ensure compliance with all safety and DOT regulations.
Analyze and optimize route efficiency to reduce costs and improve service levels.
Coordinate vehicle maintenance and repairs to minimize downtime.
Analyze and improve fleet performance metrics to enhance operational efficiency.
Enforce safety protocols and conduct regular safety meetings and training.
Address and resolve HOS or safety-related issues promptly.
Provide support in case of emergencies or unforeseen situations.
Requirements
Qualifications
High School Diploma or GED; Associate Degree in Logistics or a related field preferred.
Minimum of 2 years of experience in dispatching or a related field.
Strong communication and multitasking skills.
Knowledge of DOT regulations and compliance.
Ability to work in a fast-paced and high-pressure environment.
Excellent problem-solving skills and attention to detail.
Abilities Required
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential job functions.
While performing the responsibilities, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Transportation Dispatcher
Dispatcher job in Indiana
Miscellaneous/Transportation Dispatcher
Schedule: 8.0 hours per day; 261 days per year.
Qualification:
Required
: High School diploma or equivalent. Public relations and communications skills, Commercial Driver's License, Knowledge of Commercial Driver's License testing requirements, at least 5 years of experience operating a school bus, and knowledge of laws pertaining to transportation of students. Regular and timely attendance.
Documents to be uploaded with this application:
Resume
Salary: $22.98 - $26.36 per hour
Attachment(s):
Transportation Dispatcher 8.16.21.doc
Public Safety Dispatcher
Dispatcher job in Fort Wayne, IN
Summary Responsible for system-wide rapid response to all critical code activations, safety alerts, incoming emergency 1-911 responses, non-emergency calls for dispatch and services utilizing multiple technologies. Supports all computer aided dispatch for coordination of internal response and external to appropriate agencies in response to emergency situations.
Responsible to monitor and process critical alarms for fire, ChemPak, gas, temperature, infant protection, panics, intrusion, and access control.
Coordinates and maintains emergency dispatch protocol to ensure safe and secure environments of care to include monitoring camera systems, mass communication programs, and overhead paging while operating a multi-line phone and alerting system.
Gathers information and determines appropriate level of priority of the call for service and enters data into the CAD (computer aided dispatch) system.
Monitors and operates radio console with radio equipment to dispatch and coordinate the responses of Public Safety and non-emergency services.
Coordinates response to all behavior health alerts/responses at both hospital and clinical care sites to ensure safe environment of care for all patients, visitors, and staff.
Is responsible for maintaining constant contact with all officers to ensure safety and the documentation of law enforcement activity.
Requests and manages criminal history information from law enforcement agency partners, ensuring the confidentiality of this information and its appropriate dissemination of information outside the scope of FBI requirements.
Communicates clearly and effectively under all conditions regarding customers# needs in a concise and professional manner.
Manages multiple tasks at once with detailed attention to urgency, standard procedures, and local and national laws and statutes.
Education High School Diploma or GED is required.
AA/AS degree in a related field is preferred.
# Licensure/Certification Must be current or eligible to certify as an IDACS/NCIC Operator within 3 months of hire.
This includes fingerprinting and criminal background check with no felony convictions.
Must obtain certification within 6 months of hire and recertify every 2 years.
# Must be current or eligible to certify as a CJIS user.
This includes fingerprinting and criminal background check with no felony convictions.
Must obtain certification within 3 months of hire and recertify every 2 years.
# Must be current or eligible to certify as an Incite user.
Must obtain certification within 3 months of hire.
# Must be current or eligible to certify in National Incident Management IS-100, IS-200 and IS-800 through FEMA within 6 months of hire.
Must obtain certification within 9 months of hire.
# Valid Driver#s License preferred.
Addendums are required for 0153 Nurse Leader, 0249 Registry RN, 0252 Registered Nurse, 0235 Advanced Registered Nurse, and 0236 Expert Registered Nurse.
To view addendums, go to the job description page on Parkview#s intranet.
Experience Preferred 3 years of dispatch experience or 1 year of experience in a high call volume call center position.
Additional experience with police, fire, or EMS dispatch is highly desirable.
Preferred experience with State, Federal and/or Tribal Laws and local ordinances.
Other Qualifications Geographical knowledge of the Parkview service area is preferred.
# Language skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Reasoning Ability: Ability to think quickly and apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to use logic and reasoning to reach conclusions and resolutions to problems.
Ability to work under stressful situations.
Hearing: The candidate shall have normal hearing acuity.
A baseline audiometric test will be obtained at the time of the successful candidate#s post offer physical and yearly thereafter.
Vision: the candidate shall possess normal color vision and visual functions, including near vision.
Each eye must be free of any abnormal condition or disease, which might adversely affect performance of duty and there must be visual acuity in each eye corrected to no less than 20/30.
Vision and hearing are required to perform essential job functions.
Experienced DISPATCHER for Trucking Company
Dispatcher job in Jeffersonville, IN
About the role
***MUST have Experience dispatching using McLeod Software
Mister P Express is seeking a motivated individual to join our team. You will collaborate with your team members to keep our drivers moving. You must be flexible. Trucking is a very fast paced environment, the ability to adjust quickly is a must.
What you'll do
Answering multiple incoming calls
Assign loads to drivers
Track & Trace drivers to ensure on time delivery
Data entry
Qualifications
Must have excellent communication skills
Attention to detail
Computer skills
Ability to multi task