Service Dispatcher
Dispatcher job in Flint, MI
Goyette Mechanical, founded in 1928 in Flint, Michigan, is a third-generation, family-owned contractor specializing in plumbing, HVAC, electrical, and mechanical services for residential, commercial, and industrial clients. Known for its 24/7 responsive service, Goyette consistently ranks among the top contractors in Michigan. The Company is deeply committed to workforce development, community engagement, and maintaining a tradition of excellence, integrity, and innovation.
Goyette Mechanical provides a competitive salary for this position based on candidate experience, skills, and abilities. Additional perks include paid time off, 401k company match with profit sharing, and medical insurance.
The Service Dispatcher Position
The Service Dispatcher is responsible for coordinating and scheduling all service calls for the company's service department, while ensuring timely and efficient response to customer needs. Success in this position requires strong communication and computer proficiency, the ability to multi-task and work at a fast pace, attention to detail, and the ability to handle urgent situations with professionalism.
This role serves as the central communication point between customers, technicians, and internal teams, providing job details, updates, and follow-up to ensure quality service delivery.
Desired Experience, Skills, and Abilities for the Service Dispatcher Position
A high school diploma or equivalent is required
Strong verbal & written communication skills
Strong organizational skills are required
Intermediate knowledge of Microsoft Excel, Word and Outlook required
Ability to multi-task and prioritize work based on deadlines; excellent time management skills are necessary to succeed in a fast-paced environment
Attention to detail and accuracy highly critical in this role
Must be able to foster and support a team work environment, placing a high emphasis on excellent customer service
Recruitment Process for the Service Dispatcher Position
The recruitment process includes a combination of preliminary phone screens, pre-employment assessments, interviews, and a pre-employment background check and drug test. The process, which is being facilitated through EctoHR, Inc., is designed to ensure that candidates are aligned with Goyette Mechanical's mission and vision.
Goyette Mechanical is an Equal Opportunity Employer!
Dispatcher
Dispatcher job in Bloomfield Hills, MI
We are actively seeking a qualified individual with customer service experience to join our team as a 911 Dispatcher. This critical role involves receiving and broadcasting information through telephone, radio, and several computer systems to ensure safety of officers as well as the public. Dispatchers are required to maintain records, files, and information for prompt dissemination to field units and departmental personnel. They are the vital communications link to the residents, the police department, fire department and other essential services.
ESSENTIAL DUTIES & RESPONSIBILITIES
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
· Operates a multi-line telephone console system.
· Provides dispatch and communication support to police, fire, emergency and related services.
· Dispatches and coordinates the responses of public safety services.
· Receives and responds to a variety of emergency and non-emergency calls and complaints.
· Asks questions to interpret, analyze, and anticipate the caller's situation and provides pre-arrival instruction for emergency calls for service.
· Follows department protocols to identify the appropriate number and type of equipment or apparatus to dispatch.
· Monitors and operates a radio console and associated computer equipment.
· Enters, retrieves, modifies and deletes data from LEIN system, CLEMIS, CLEAR systems, and Computer Aided Dispatch system.
· Retrieves and prints daily reports as necessary.
· Monitors prisoners, holding cells, and other pertinent areas of Township property.
· Provides professional customer service to citizens at the front desk.
· Performs other duties as required.
MINIMUM ENTRANCE QUALIFICATIONS
Education and Experience
· High School Diploma/GED
· Less than 1 year experience
· Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities
PREFERRED QUALIFICATIONS
Licenses or Certifications
Basic Dispatch Certification, EMD certification
Law Enforcement Information Network (LEIN) Certification
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:
· Best practices used in dispatch operations
· State and local laws, standards, guidelines, codes, and ordinances
· Relevant Bloomfield Township policies and procedures
Skill in:
· Use of relevant computer software as necessary
Ability to:
· Perform and complete multiple duties concurrently and in a timely manner
· Interpret and apply various laws, regulations, and policies
· Establish and maintain effective working relationships
· Communicate effectively verbally and written with various personnel
· Work a flexible schedule as necessary
· Meet schedules and deadlines of the work
· Maintain the confidentiality of information and professional boundaries
· Perform work in a stressful environment and in stressful situations
· Read maps, street locations, building and block numbers
· Listen and communicate effectively through hearing and clear speech
· Listen and type simultaneously
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Public Safety Technician- 911 Dispatcher
Dispatcher job in Southfield, MI
Please check your email inbox, spam and junk folders for important communication regarding your hiring status. If you unsubscribe from emails, you will not receive notices to schedule interviews and testing. The selection process will include the completion of a City of Southfield application, a review of the applicant's qualifications, driving record and criminal history check, a mandatory written examination (3 hours), and an oral board interview. Selected candidates will be subject to a level 4 background investigation, and must successfully pass a psychological evaluation and physical exam prior to employment. Each step of the process must be passed before the applicant will be moved to the next step.
CLASSIFICATION: PST/911 Dispatcher - Southfield Police Department
Salary: $48,467 - $66,759; plus $2.50 per hour for every hour worked as a Dispatcher
Excellent benefit package, including medical, dental, vision, retirement, holidays, vacation, and more. Uniforms provided.
Lateral Pay: Candidates with current or prior work experience as a 9-1-1 Dispatcher will be considered for additional compensation up to $57,613 based on current certifications, qualifications, and length of service.
Southfield Dispatch is a 24-hour, 7-day a week operation including nights, weekends, and holidays. You will be required to work overtime, even mandatory overtime and must have flexibility/availability for emergency call back or overtime.*
* Receive and prioritize incoming emergency and non-emergency calls, complaints, and inquiries from the public.
* Evaluate the information and dispatch police, fire, and emergency medical assistance.
* Perform crisis intervention with distraught callers when necessary.
* Use good judgment and common sense in making decisions and maintain composure during extremely stressful situations.
* Operate communications equipment including computers, radios, and telephones.
* Full-time shift work--including days, afternoons, midnights, weekends, and holidays.
* Mandatory unscheduled overtime may be required, depending on staffing.
* Performs other duties as assigned.
* Southfield Dispatch is a 24-hour, 7-day a week operation including nights, weekends, and holidays. You will be required to work overtime, even mandatory overtime and must have flexibility/availability for emergency call back or overtime.*
* High school diploma or equivalent.
* One (1) year of relevant work experience serving the public or in a high volume call center environment. Prefer previous experience at a 9-1-1 communications center; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
* Possess voice, speech characteristics (e.g. tone and diction), language and communication skills suitable for telephone and radio operations.
* Current expertise or ability to learn to operate Computer Aided Dispatch (CAD) system and other office equipment.
* Prefer candidates with the ability to type 30 w.p.m.
* Must be able to read and interpret maps.
* Valid driver's license and must meet the City of Southfield driving record standards.
* Must have NO felony convictions and no record of serious misdemeanor convictions.
The selection process will include the completion of a City of Southfield application, a review of the applicant's qualifications, driving record and criminal history check, a written examination, and an oral board interview. Selected candidates will be subject to an extensive background investigation, and must successfully pass a psychological evaluation and physical exam prior to employment. Each step of the process must be passed before the applicant will be moved to the next step.
City of Southfield Driving Standards link: City of Southfield
Applicants who meet the minimum requirements will be notified by email to attend an orientation and testing. Applicants must maintain all minimum requirements and certifications while waiting for consideration for employment. Names of the successful candidates will remain eligible for consideration for nine months from placement on the eligibility list. This announcement is only a summary of the position, its duties, job requirements, and compensation. Further information is available from the Human Resources Department. The City of Southfield does not discriminate in its employment or any other programs or activities on the basis of sex, race, color, age, height, weight, marital status, national origin, religion, arrest record, physical or mental disability, family status, sexual orientation, gender identity or any other protected category. We provide reasonable accommodation for qualified individuals with a disability if requested. Individuals with special needs who may require assistance with the application process should contact the Human Resources Department at ************** or ****************************** if auxiliary aids or services are needed. Reasonable advance notice is required. AN EQUAL OPPORTUNITY EMPLOYER M/F/V/H, DRUG-FREE WORKPLACE
911 Dispatcher
Dispatcher job in Paw Paw, MI
Pay Rate: $22.44 Full-Time: 80 Hours Biweekly PURPOSE: The dispatcher position is skilled emergency service work that involves receiving emergency 911 and non-emergency requests for police, fire and EMS assistance. They determine the nature/urgency of calls, initiating first responder action and maintaining close contact with the field units to monitor response and needed support requirements. It requires a considerable degree of initiative and independent judgment within procedural boundaries in responding to emotional, disturbed and sometimes abusive people in a variety of situations. Work may be performed separately or in conjunction with other dispatchers. Dispatchers may assist in training, teaching and basic operational equipment management.
WORKING CONDITIONS - ENVIRONMENT:
Works in secure dispatch center.
High stress environment rising from crisis situations and constant flow of emergency calls.
Above average level of noise due to printers, telephones, computers and radios
Will be required to travel to various locations for training as necessary.
Must be available to work all shifts, weekends and holidays.
No tobacco facility
EDUCATION / TRAINING:
Minimum: High school graduation or equivalent
Preferred: 40 hour Basic Telecommunicator Course
Ability to obtain and maintain LEIN Certification
Ability to obtain and maintain EMD / CPR certifications
Ability to complete and maintain State of Michigan minimum training standards for Telecommunicators
EXPERIENCE:
The ideal candidate will have one plus years of experience in administrative support, customer service, emergency communications, or in a fast-paced multidiscipline environment. They must be a team player, possess strong keyboarding skills and follow procedures. The ideal candidate will be able to multitask, spell accurately and speak English clearly and concisely. They will possess the ability to exercise good judgment, think quickly, and take notes accurately and legibly. They will have good public relations skills, the ability to file alphabetically and chronologically, work independently and/or in cooperation with other emergency communications personnel, and possess the ability to remember details after the fact. Previous public safety is a plus.
SKILLS, KNOWLEDGE AND ABILITIES:
*Skill in communications using two-way radio and telephone equipment.
*Skill in operating a variety of communications equipment effectively.
*Skill in reading and interpreting maps to determine locations and jurisdictional boundaries.
*Skill in multi-tasking, coordinating simultaneously mental, manual and visual activities.
*Skill in observing situations analytically and objectively and relaying details accurately.
*Knowledge of public service activity and methods of local government.
*Knowledge of computer technology and equipment.
*Knowledge of law enforcement, Fire and EMS terminology and procedures.
*Knowledge of geography for the County of Van Buren and surrounding counties.
*Knowledge of English language for spelling and proper word usage.
*Ability to speak and think clearly and act quickly in emergencies.
*Ability to function and cope appropriately in stressful working environment.
*Ability to establish and maintain effective working relationships through a team concept.
*Ability to meet attendance schedule with dependability and consistency.
DUTIES / RESPONSIBILITES under the direction of the Dispatch Director or designee in an office environment:
*Receives and responds to emergency and non-emergency calls including enhanced 911, non-emergency calls from the public and agencies via telephone and radio systems.
*Processes and evaluates information received, prioritizes calls and dispatches required units and/or agencies.
*Monitors and coordinates radio frequencies.
*Maintains status and locations of public safety personnel.
*Creates and maintains logs of public safety communications activity utilizing current technology.
*Accesses and enters sensitive data in local, state and national databases as necessary for investigative purposes. *Maintains appropriate security and confidentiality of sensitive information.
*Keeps informed of department regulations, policies and procedures.
*Performs minor maintenance on equipment or notifies proper authorities for repair work.
*Functions as on duty warning coordinator. Monitors need for and disseminates public warning information as required, according to established plans and procedures.
*Makes decisions on unusual situations and answers questions as they arise within the Dispatch Center.
*The role of Dispatcher requires shift work and overtime in accordance with maintaining a fully operational 24-hour facility.
PHYSICAL & OTHER REQUIREMENTS:
Eyesight corrected to 20/20
Hearing in both ears not less than 40db - in accordance to the NENA Hearing standard (54-002).
Ability to listen and speak by telephone, in person and two-way radio
Finger and wrist dexterity suitable for typing, keying data into computers, file paperwork and handwriting
Ability to sit for prolonged periods of time
Ability to view and make selections using electronic keypads, switches and mice
Reaching and use of reference books and manuals
Movement from one workstation to another quickly
Ability to perform multiple tasks simultaneously
The candidate is required to pass a pre-employment background, physical, drug screening and psychological examination by an approved person of Van Buren County.
*The above are general descriptions of duties, responsibilities and requirements. Duties and responsibilities may be added, deleted or modified at any time.
Auto-ApplyPart time Public Safety Dispatcher IMMEDIATE HIRE
Dispatcher job in Ann Arbor, MI
Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services.Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.Washtenaw Community College is an Equal Opportunity Employer.
Posting Details
Posting Details (Default Section)
Posting Number:
0603060
Position Title:
Part time Public Safety Dispatcher IMMEDIATE HIRE
Position is:
Part Time
Position Type:
Staff Position (Full Time/Part Time)
Department/Ofc.:
Public Safety
Position Description:
Seeking applicants for the midnight shift (Thursday and Friday) for immediate hire. The department operates with three shifts: 7A-3P, 3P-11P, and 11P-7A Monday through Sunday. Flexible scheduling around class and work schedules, whenever possible.*WCC tuition waiver available at hire!! You would be eligible for a WCC tuition waiver of 3 credit hours per semester upon hire. Must remain employed for the entire semester in order for tuition waiver to be applied.Why Join WCC?
A welcoming environment for our students, faculty & staff
WCC tuition waiver of 3 credit hours per semester
Retirement options and flexible schedules available
Great Discounts at WCC's Health & Fitness Center, Barnes & Noble Bookstore and more!
Check out our Part Time Benefits here
Position Summary:This position is responsible for the effective and efficient operations of the Public Safety Department's communication center. The Public Safety Dispatcher answers the telephone and in person requests for service and transmits those requests to public safety personnel. This position receives, evaluates, prioritizes and directs all incoming requests of the campus community, general public and the staff of the department. They are responsible for the timely activation of Tornado and Active Shooter Protocols to include emergency messages as they pertain to the safety of the campus during events of natural disaster, medical emergencies, hazardous material threats, and in-progress or delayed reporting of criminal behavior.Essential Job Duties and Responsibilities: • Provides first level contact with the campus community and general public by processing telephone and walk-in requests for service.• Evaluates each request received and determines the proper response and carries out such response by dispatching the proper Public Safety staff supported by the proper emergency public safety service as needed.• Monitor the Access Control system for alarms and formulate the proper response as needed.• Initiate campus wide Tornado and Active Shooter Protocols and other Emergency Notifications.• Perform remote locks and unlocks of doors campus wide as requested.• Monitor CCTV system and record incidents for law enforcements as needed.• Accurately document all calls and requests for service.• Manage the accurate collection, storage and disposal of lost and found property services for the campus.• Maintain and manage databases.• Regular attendance on campus is required for this position.• Other duties as assigned.Hours/Schedule:
This position will work varying hours between 20-24 hours per week. The department operates with three shifts: 7A-3P, 3P-11P, and 11P-7A Monday through Sunday. Flexible scheduling around class and work schedules, whenever possible.
May be required to respond to campus in an emergency situation during off-duty time periods.
This position is required to work holidays and all college closure days, regardless of weather
Physical Demands:• Required to wear a uniform.
Minimum Qualifications:
Minimum Required Knowledge, Skills and Abilities:• High School diploma or GED equivalent.• Minimum age of 18 years or older.• One (1) year full time work experience; public safety/police dispatch environment preferred.• Strong interpersonal skills to deal effectively with students, faculty, staff and public safety agencies.• Required to maintain a high level of honesty and integrity.• Ability to operate a multiple line telephone system.• Ability to multi-task.• Ability to interview persons requesting service in a manner that solicits all pertinent information regarding the situation being reported, with the ability to communicate that information to staff person(s) in the field.• Ability to appropriately handle confidential material and information.• Ability to organize and prioritize work responsibilities.• Ability to follow complex directions, record information and accurately communicate verbally.• Must pass conditions of a background investigation.
Preferred Qualifications:
Posting Date:
03/22/2024
Closing Date:
Open Until Filled
Yes
Special Instructions to Applicants:
Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services.Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.Washtenaw Community College is an Equal Opportunity Employer.
Salary/Hourly Rate:
$18.02
Salary Comments:
2025 - 2026 Wage Rate
Supplemental Questions
Required fields are indicated with an asterisk (*).
* Do you meet the minimum qualifications for this position?
Yes
No
Required Documents
Required Documents
Resume
Optional Documents
Cover Letter
Unofficial Transcripts 1
Other Documents
Unofficial Transcripts 2
Unofficial Transcripts 3
Public Service Dispatcher (Student Position)
Dispatcher job in Big Rapids, MI
Are you interested in public safety? If so, becoming a campus dispatcher may be your opportunity to explore this field. Position Requirements: *Must be able to multitask * Be able to use their databases to enter and retrieve information * Work is during the evening, nighttime, and weekends Essential Duties/Responsibilities: *Answering emergency and non-emergency calls
* Handling after-hours maintenance requests
* Monitoring the campus fire and security alarm system
* Guest permit issuance
* Ensuring student worker and patrol officers are secure while on duty Number of Positions Available: Documents Needed to Apply: Resume/ Class Schedule Special Instructions to Applicants: EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community atferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University's Policy on Non-Discrimination, visit:Ferris Non-Discrimination Statement.
911 DISPATCHER- FULL TIME
Dispatcher job in Monroe, MI
Department : Central Dispatch
Affiliation: POAM Communication Specialist
Wage: $24.30 per hour (POAM Comm. Spec., Tier 1, Step 1)
Under the supervision of a Communications Supervisor, the purpose of this position is to receive requests for police, fire and emergency medical assistance from the public and dispatch these requests to the appropriate agencies.
Employment Qualifications:
Education: High school diploma or equivalent.
Experience: Data entry and computer use experience preferred; prior work experience with public safety dispatching desired.
Licenses and Certifications:
Must possess a valid driver's license.
Must maintain performance certifications and minimum training standards required by State and Federal guidelines.
Within 24 months from date of hire, shall complete Module Two, a 40-hour telecommunicator training course approved by the State 9-1-1 Numbers Committee.
Other Requirements:
Must complete Michigan LEIN operator training.
Maintain LEIN/NICI fingerprint clearance.
Pursue continuous professional development for current trends in communications/dispatch and emergency service practices.
Auto-ApplyPUBLIC SAFETY - DISPATCHER I
Dispatcher job in Lansing, MI
General Purpose of Job: To provide a safe, secure and orderly environment so that quality, compassionate, accessible healthcare services can be provided without undue fear for personal safety and the safety of property. Public Safety Operation Center Dispatcher receives request for Security, Police Authority, security entrance services, Parking, and other types of assistance from the hospital, public, and Sparrow affiliates. The Dispatcher monitors cameras, alarm systems, calls for service and dispatches as appropriate. Dispatchers are a vital link between the hospital and external first responders.
Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
* Maintain a safe and secure environment for, and provide assistance to, Caregivers, Patients, physicians, volunteers and visitors of Sparrow Health System.
* Receiving and analyse all hospital emergency calls as well as non-emergent calls for sparrow hospital.
* Utilize and demonstrate competency in the use of various security technologies and software applications, CCTV, IP cameras, Alarm Systems, Access Control Systems, ID Badging, Intercom Systems, Radios, Paging Systems - overhead included, code pages and fire and medical gas monitoring.
* Maintain current knowledge of all Sparrow properties and related security technologies to ensure proper response to dispatch calls for service.
* Dispatch, coordinate, direct and ensure an efficient Caregiver response to fire alarms, code pinks, and chemical spills/leaks, etc.
* Dispatches Officers to disasters by directing officers to help set up Incident Command Center, implementing appropriate facility lockdown and access control and procedures, ensures officers are managing pedestrian and vehicular traffic and, as necessary, ensures decontamination procedures (staging and property collection) has been started by officers and the Emergency Response Team.
* Control/monitor access to Sparrow properties/units in accordance with current policies and procedures. Includes programming access to specific group(s), locking and unlocking buildings/offices remotely, screening of visitors after hours via intercom systems, and monitoring access and alarm systems of off-site properties.
* Document hospital activity and calls of service in the dispatch software. Assign Reports of Investigation for Officers. Track the use of patient restraint devices, forensic patients, etc.
* Provide Visitors with information and direct them appropriately to departments, rooms and functions within the Sparrow Health System. Initiate problem solving when information is lacking (i.e. no doctors name, no paperwork, wrong building, and wrong hospital.)
* Identify the need for and utilize resources skilfully that serve those with language, visual or hearing challenges.
* Use LEIN to run hot files on names, license plates, CPL's, Officer Safety Caution, OMNI, SOS, PPO's, and Firearms for Officer interactions and investigations.
* Serves as a role model for consistent demonstration of Sparrow Health System's ICARE values, and respecting the Privacy and Confidentiality of those we serve.
* Responsible for sending mass communication when needed to inform critical information to caregivers.
Required Responsibilities of the Caregiver:
* Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures.
* Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence).
* Role model behaviors that value the diversity of our caregivers, patients and customers and supports creating an environment that is inclusive, welcoming and respectful.
* Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank).
* Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities.
Job Requirements
General Requirements License / Certification: • Valid issued Government ID for the State of Michigan • Certification in verbal de-escalation Non-Violent Crisis Intervention within 6 months of hire. • Certification in Basic 911 telecommunications training within 6 months of hire or at first offering. • Certificate in FEMA IS 100.c, IS - 200.c, IS - 700.b, IS 800.c. within 6 months of hire. • Must complete Basic LEIN certification within 6 months of hire. • Must complete Security Awareness Training 1, 2, 3a, 3b within 30 days of hire. NOTE: Any applicant who has been convicted of a felony or is under indictment of a felony charge will be disqualified. Work Experience • None Education • Associates Degree in a Social Science program, Law, Emergency Management, Business, Public/Police/Security or Safety Administration or related program OR • High School Diploma/GED and two years previous experience in similar work environment, size, and complexity (Healthcare Security Experience). Specialized Knowledge and Skills • Excellent written, verbal communication and interpersonal skills. Time management and organizational skills. Self-directed and able to work independently as well as with a team. Ability to make quality, independent decisions as well as being able to be analytical with strong problem solving skills. Ability to work effectively and efficiently under tight deadlines, high volumes and multiple interruptions. Ability to maintain the strictest levels of confidentiality. Ability to listen to others with a sympathetic ear. • Demonstrates ability to use a computer and multiple software programs including security technology which is an essential role of this position. • Is able to perform in a work environment with high pressure, stressful situations and ever changing circumstances. • Is able to demonstrate skills in unarmed self-defense, as well as verbal de-escalation and perform crisis prevention/intervention. • Is able to read situations and understand the importance of customer service and has the ability to be assertive in enforcement situations. • Able to demonstrate confidence and authority while remaining calm. • Exposure to blood and body fluids; Category 2 risk exposure for blood-borne pathogens. • Exposure to various chemicals/hazardous substances when responding to spill incidents. • Requires lifting of up to 70 + pounds, bending and running. • Frequent use of and exposure to latex and latex environment. • Contact with violent/combative persons.
University of Michigan Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Location: Sparrow Hospital
Activation Date: Tuesday, July 22, 2025
Expiration Date: Saturday, March 28, 2026
Apply Here
Sober Support Unit (SSU) Emergency Medical Te
Dispatcher job in Pontiac, MI
Job Description
As an Emergency Medical Technician (EMT) on the Sober Support Unit (SSU), you work as part of a multidisciplinary team to monitor and assist individuals in acute detox situations. The SSU is a short-term, 24-hour program for adults experiencing the side effects of drug and alcohol misuse. The goal is to provide a safe, supportive environment and a connection to follow-up treatment.
Essential Functions:
Perform initial and ongoing care assessments for individuals with chronic or non-urgent health issues.
Monitor person's served health
Obtain and monitor vital signs to ensure stable health and safe withdrawal.
Assist in medication: Help individuals in self-administering medication as ordered by a physician.
Document all care: Complete detailed, timely, and accurate documentation of all assessments, interventions, and observations.
Administer first aid for any non-life-threatening health conditions.
Intervene in detox situations: Provide immediate assistance and intervention for individuals experiencing acute symptoms of detoxification.
Maintain a supportive environment: Contribute to a non-judgmental, engaging, and empathic atmosphere.
Collaborate with the team: Work effectively with other staff, such as peer support specialists, to provide integrated care.
Other duties as assigned
Job Requirements and Qualifications:
Education:
High School Diploma or GED
Training Requirements (licenses, programs, or certificates):
Certified Emergency Medical Technician (EMT) license
BLS Certification
Experience Requirements:
Experience in providing services to Individual's with Substance Use Disorders, adults with Mental Illness, Children with Serious Emotional Disturbance or adults and/or children with Intellectual / Developmental Disabilities preferred.
Experience in providing services in the public sector preferred.
Job Specific Competencies/Skills:
Ability to build positive relationships with contractors and community partners.
Knowledge of Health Care Systems desired
Knowledge of OCHN Substance Use Disorder and Core Provider Agencies and services
Demonstrated effective interpersonal skills.
Demonstrated ability to work effectively in a team environment.
Demonstrated effective negotiation skills.
Demonstrated effective written and oral communication skills.
Demonstrated effective computer skills with Word, Excel, database, and other relevant software programs.
Oakland Community Health Network's Core Competencies:
Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)
Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)
Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning)
Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)
Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication)
Additional Information:
Travel required, physical requirements, on-call schedules, etc.:
Must have available means of transportation to and from OCHN and for required offsite meetings or site visits.
Must be available for meetings and events which may occur outside of standard office hours.
Work performed primarily in an office environment.
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.
Transportation Dispatcher
Dispatcher job in Romulus, MI
Job DescriptionDescription:
Company Description: Auxilio is here to help school districts. Across several categories, we provide specialized, expert management of the student environment, saving clients' time and money to reinvest in the student experience.
Scope: The Transportation Dispatcher is responsible for dispatching all buses while ensuring on-time performance of routes.
Essential Functions:
Assists in the initiation and implementation of transportation routing and scheduling.
Operates and maintains company routing and service management software.
Handles heavy phone and radio traffic.
Takes all scheduling and driver complaints, report to Transportation Manager.
Provides solutions to drop-off and pick-up problems.
Handle back-up driver duties or perform miscellaneous clerical duties as needed.
Follow company policies and procedures including local, state and federal laws and regulations.
Attend safety, training and informational meetings.
Assists with supervision of day-to-day operations.
Always adhere to FERPA regulations and remain confidential.
Performs other duties as assigned. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
Requirements:
Qualifications:
At least 21 years old.
High school diploma or equivalent.
Valid Driver License required.
2-3 years dispatch or bus driver experience required; 3-5 years' experience preferred.
Class B CDL License preferred; Class B CDL training provided, if necessary.
Subject to Background Check and Drug Screen.
Subject to DOT Physical and Motor Vehicle Review.
Computer literate and basic knowledge of radio dispatch equipment.
Excellent communication and customer service skills with a strong attendance record.
Committed to a Safety Lifestyle.
Physical Demands:
The following physical demands are occasional lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity. Generally, the job requires 80% sitting, 10% walking, and 10% standing. The job is performed under some temperature extremes and under conditions with some exposure to risk of injury and/or illness. Employee is regularly required to see, talk and hear. Must be able to lift up-to 15 pounds.
Offered Benefits:
Competitive Pay
Medical, Dental, and Vision Insurance
401k Retirement Plan
Financial Wellness Program
Employee Assistance Program
Cell Phone Plan Discount
Paid Time Off
Holiday Pay
Sign-On Bonus
Referral Bonuses
Paid Training
Growing Company
Auxilio Services is an Equal Opportunity Employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Dispatch Operator
Dispatcher job in Battle Creek, MI
Monitor Federal Protective Services and contract guard radio traffic, receive emergency and non-emergency phone calls, and monitor security alarm systems in Federal Buildings for all US states and territories. Coordinate the appropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems.
PAY TRANSPARENCY/COMPENSATION
Hourly Rate $22.29
Health and Welfare $4.93/hr
RESPONSIBILITIES
Monitor FPS and radio traffic while coordinating the appropriate responses to emergency and non-emergency situations performing duties such as:
Communicating audio messages via radio and telephone
Coordinating law enforcement and public safety personnel activities
Transferring public safety information
Answering questions and updating client records
Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances.
Log all calls in database including required details of each call
Keep additional detailed logs to maintain accurate records of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkers
Operate multi-channel radio and telephone dispatch equipment
Access Federal, State, and local databases and maintain compliance regulations and procedures
Assist with quality review of events created by fellow dispatchers
Monitor alarms received and keep records based on unique accounts
Proficiently perform administrative tasks on desktop computer and notify management of any technological issues
Monitor in-house closed-circuit television (CCTV) cameras
Perform dispatching duties for other locations in the event of a failure
Assist in the training of dispatcher trainees
Routinely test alarms, communication systems, and other devices
QUALIFICATIONS:
US Citizenship Required
Candidates will be required to undergo a background check
High School diploma or GED
Ability to work under stress and to respond to emergency communications
Minimum of 1 years' experience as a 911 dispatcher or similar function in an emergency call center
Excellent phone skills
Be able to handle filing and other administrative duties
Knowledge of a 24-hour emergency communication center including familiarity with public safety functions and concerns and of the public safety communication's environment, demands, requirements and related laws, regulations and systems
Computer Skills -- Utilizes a personal computer with word processing, spreadsheet and related software with reasonable speed and accuracy
Hold Secret security clearance or have the ability to gain/maintain one
BENEFITS
Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.
Medical, Vision & Dental Insurance
Paid Time-Off Program & Company Paid Holidays
401(k) Retirement Plan
Insurance: Basic Life & Supplemental Life
Health & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Personal Development & Learning Opportunities
On-the-job Training, Skills Development & Certifications
Corporate Sponsored Events & Community Outreach
WORKING CONDITIONS
Work is typically based in a busy office environment and subject to frequent interruptions. This is a 24/7 operation, requiring variable shifts, including weekends and holidays.
PHYSICAL REQUIREMENTS
May be required to lift and carry items weighing up to 5 lbs. such as paperwork and office supplies. Requires intermittent standing, walking, sitting, squatting, stretching and bending throughout the workday. This is sedentary work that requires the use of phone systems, computers and radio communication, will be exposed to long of periods of sitting at assigned workstation and exposure to computer light. Will be required walk up two (2) flights of stairs to reach assigned working area and back down as needed.
Dispatch Operator
Dispatcher job in Battle Creek, MI
Monitor Federal Protective Services and contract guard radio traffic, receive emergency and non-emergency phone calls, and monitor security alarm systems in Federal Buildings for all US states and territories. Coordinate the appropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems.
PAY TRANSPARENCY/COMPENSATION
Hourly Rate $22.29
Health and Welfare $4.93/hr
RESPONSIBILITIES
Monitor FPS and radio traffic while coordinating the appropriate responses to emergency and non-emergency situations performing duties such as:
Communicating audio messages via radio and telephone
Coordinating law enforcement and public safety personnel activities
Transferring public safety information
Answering questions and updating client records
Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances.
Log all calls in database including required details of each call
Keep additional detailed logs to maintain accurate records of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkers
Operate multi-channel radio and telephone dispatch equipment
Access Federal, State, and local databases and maintain compliance regulations and procedures
Assist with quality review of events created by fellow dispatchers
Monitor alarms received and keep records based on unique accounts
Proficiently perform administrative tasks on desktop computer and notify management of any technological issues
Monitor in-house closed-circuit television (CCTV) cameras
Perform dispatching duties for other locations in the event of a failure
Assist in the training of dispatcher trainees
Routinely test alarms, communication systems, and other devices
QUALIFICATIONS:
US Citizenship Required
Candidates will be required to undergo a background check
High School diploma or GED
Ability to work under stress and to respond to emergency communications
Minimum of 1 years' experience as a 911 dispatcher or similar function in an emergency call center
Excellent phone skills
Be able to handle filing and other administrative duties
Knowledge of a 24-hour emergency communication center including familiarity with public safety functions and concerns and of the public safety communication's environment, demands, requirements and related laws, regulations and systems
Computer Skills -- Utilizes a personal computer with word processing, spreadsheet and related software with reasonable speed and accuracy
Hold Secret security clearance or have the ability to gain/maintain one
BENEFITS
Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.
Medical, Vision & Dental Insurance
Paid Time-Off Program & Company Paid Holidays
401(k) Retirement Plan
Insurance: Basic Life & Supplemental Life
Health & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Personal Development & Learning Opportunities
On-the-job Training, Skills Development & Certifications
Corporate Sponsored Events & Community Outreach
WORKING CONDITIONS
Work is typically based in a busy office environment and subject to frequent interruptions. This is a 24/7 operation, requiring variable shifts, including weekends and holidays.
PHYSICAL REQUIREMENTS
May be required to lift and carry items weighing up to 5 lbs. such as paperwork and office supplies. Requires intermittent standing, walking, sitting, squatting, stretching and bending throughout the workday. This is sedentary work that requires the use of phone systems, computers and radio communication, will be exposed to long of periods of sitting at assigned workstation and exposure to computer light. Will be required walk up two (2) flights of stairs to reach assigned working area and back down as needed.
AM Dispatcher / Secretary to the Director of Transportation
Dispatcher job in Walker, MI
AM Dispatcher / Secretary to the Director of Transportation
, 4 hours per Day (5:30 am - 9:30 am)
SALARY/BENEFITS: Per KHSSA Master Agreement
The Transportation Department serves as an integral part of our school operations. We are looking for a dedicated service oriented professional to assist our department with managing the districts transportation operation. Covering a district boundary of 47.2 square miles each day and driving approximately 330,000 miles each year Kenowa Hills Public Schools transports a large portion of its' student body. Communication with parents, school building staff and bus drivers is a key expectation of this position. QUALIFICATIONS:
Knowledge of applicable laws, codes, rules and regulations related to pupil transportation (Training provided).
High School diploma or general education degree (GED) preferred.
Must possess or obtain a Class B or higher CDL with PS endorsements.
Must get a DOT physical
Must have an acceptable driving record.
Must be willing to drive when needed to fill in.
Skills that exemplify a high degree of computer proficiency
Must be able to maintain confidentiality and exemplify discretion with student records.
Ability to apply common sense understanding to carry out detailed written or oral instructions.
Ability to deal with problems in various situations.
Ability to work in a friendly manner with co-workers, parents, and students.
Ability to read and understand maps.
Ability to perform duties with awareness of all district requirements and Board of Education Policies.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Ability to multi task and handle multiple incoming calls
Assist with the planning and development of bus routes throughout the school year
Provide ongoing communication to parents and drivers related to transportation
Coordinate transportation department to ensure all routes and assignments are covered on a daily basis as well as field trips and after hours transportation needs.
Maintain good public relations with parents / guardians, students and school personnel
Complies with the rules and regulations of the Kenowa Hills Pubic Schools Board Policies
Maintain professional and technical knowledge by attending conferences and training programs
Participates in on-site training
Performs other duties as assigned by the Transportation Supervisor.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to walk, sit, use hands to handle or feel; reach with hands and arms, stoop, kneel, or crouch; talk or hear. The employee will occasionally lift and/or move up to 50 pounds. The employee is continuously driving on the job. The employee frequently repeats the same hand, arm or finger motions.
The employee will frequently bend, twist at the neck and trunk while performing the duties of this job.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually loud.
Note to New Employees
:
Pursuant to PA 131, the selected candidate must receive clearance from the Michigan State Police Department prior to the offer of employment. The candidate is responsible for the background check fee.
It is the policy of the Board that no staff member or candidate for a position in this District on the basis of race, color, religion, national origin, creed or ancestry, age, gender, marital status, height, weight, political belief or disability which does not impair an individual's ability to perform adequately in the individual's particular position or activity, shall be discriminated against, excluded from participation in, denied the benefits of, or otherwise be subjected to, discrimination in any program or activity for which the Board is responsible or for which it receives financial assistance from the U.S. Department of Education.
Part Time Transportation Dispatcher (Sub)
Dispatcher job in Michigan
Transportation
District: Wayne-Westland Community Schools
Emergency Security Dispatcher Associate
Dispatcher job in Grand Rapids, MI
Responsible for the monitoring of various emergency alarm systems including but not limited to; HUGS, Panic Alarms, FireWorks, and Responder 5 Code Boxes. Responsible for triaging emergent and non-emergent Security requests and arranges the appropriate resources utilizing phone and 800 MHz radio systems. Responsible for maintaining detailed records of calls for service and officer duties in our CAD (computer aided dispatch) system. This position requires exceptional customer service and extreme multi-tasking in a demanding, fast-paced environment.
Essential Functions
* Acts as the primary point of contact for the Security Services, Plant Operations, and Environmental Services; responding to all requests for service and dispatching all necessary resources
* Operates a virtual switchboard, routing callers, referencing on call contact information, and utilizing the overhead paging system
* Monitors and responds to numerous internal emergency systems including but not limited to: fire alarms, child abduction, panic alarms, code alerts, medical gas, building automation, electrical, tube, maintenance management, fume abatement, elevator status, and access control
* Monitors radio, weather alert, telephone, television, and closed-circuit surveillance systems to ensure accurate information regarding local and regional events is obtained and communicated to the appropriate personnel
* Answers emergency calls, remaining composed in high stress situations in order to obtain complete and accurate information, and triages and disseminates calls in a timely and appropriate manner
* Utilizes the Computer Aided Dispatch (CAD), Records Management System (RMS), and Law Enforcement Information Network (LEIN) systems to record incidents, acquire information, and assist and direct officer response
* Monitors, tracks, and coordinates officer activity and shuttle services and escorts, utilizing multi-frequency radio consoles to dispatch employees to calls pertaining to: alarms, disorderly patients, auto assistance, lost property, escorts, emergencies, and all other calls for assistance and transportation needs
* Manages calls for service-related facility repairs and issues and assigns work orders
* Documents and maintains confidential records for all telephone and radio communications with patients, visitors and employees
* Monitors metrics and reports for quality, efficiency and cost effectiveness, including CC6 reporting, Officer Response Metrics and CAD generated reports
* Monitors services to ensure compliance with organizational policy as well as state and Federal regulations; including FCC, LEIN, MCOLES and State Fire Marshal standards and notifies supervisor as appropriate.
* Assists with the coordination and observation of routine testing and shutdown of alarm and utility systems in compliance with OSHA and The Joint Commission
Qualifications
Required
* High School Diploma or equivalent
* 2 years of relevant experience in customer service
Preferred
* Associate's Degree in Facilities, Criminal Justice, Security, Public Administration, Emergency Management or equivalent
* 2 years Telecommunications experience
* 1 year of relevant experience: utilizing a two-way radio system
* Experience using computer assisted dispatching and work order entry software as well as familiarity with building systems in a complex integrated environment
* Experience working in a hospital or dispatch setting in an environment of comparable size and complexity
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
* Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
* On-demand pay program powered by Payactiv
* Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
* Optional identity theft protection, home and auto insurance, pet insurance
* Traditional and Roth retirement options with service contribution and match savings
* Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Butterworth Hospital - 100 Michigan St - Grand Rapids
Department Name
Security Support Service
Employment Type
Full time
Shift
Night (United States of America)
Weekly Scheduled Hours
36
Hours of Work
7 p.m. - 7 a.m.
Days Worked
Monday - Tuesday
Weekend Frequency
Every other weekend
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling ************.
Driver/Dispatcher
Dispatcher job in Saginaw, MI
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Transports patients for lab, x-ray, and other medical related services to necessary medical facilities wherever needed. May also transport lab specimens. Checks to be certain that seat belts are in position and fastened when transporting patients. Children must be properly restrained in a car seat, as required by law, before the van is started. Assists patients with getting in and out of the transportation vehicle.
Cleans vans inside and out after each trip and/or at the end of the workday. Maintains vans with appropriate fuel and fluid levels. Provides general maintenance. Document data according to procedure.
Communicates with the dispatcher as to job assignments, location, and status of transportation vehicle and driver.
Maintains responsibility for the protection and care of communication equipment and other GLBHC assets.
Receives and transmits calls to the van drivers regarding patient transportation needs. Places transportation phone calls to patients as necessary. Coordinates patient transportation needs with the Call Center and other staff as necessary.
Maintains log of transmissions, telephone calls, and any other pertinent information. Inputs into computer in a timely manner.
Completes travel schedules and assigns drivers for pickups.
Prepares and distributes a variety of reports as assigned in a timely manner.
Assigns drivers to interoffice pickups and deliveries as needed.
Maintains schedule of all drivers and their location at all times during the scheduled workday. Makes schedule changes as needed to accommodate patient needs and site staff requests.
Assigns drivers other duties as directed by the Facility and Transportation Director.
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for the job. Duties, responsibilities and activities may change at any time with or without notice.
MARGINAL JOB DUTIES
Acts on behalf of GLBHC in matters relating to security and safety.
Assists GLBHC with matters relating to building maintenance.
Performs other GLBHC duties as assigned.
JOB SPECIFICATIONS
Education: High School graduate or equivalent. Basic Life Support (BLS) certification Required.
Licensure: Chauffeur's Driver's License required. Must maintain a “cleared” status with the MVR to meet GLBHC's standards for driving company vehicles.
Experience: One year experience in dispatching and scheduling transportation preferred.
Skills: Clean driving record. Evidence of insurability required. Organized, dependable, punctual. Able to follow directions, prioritize tasks, develop a routine, and function efficiently with minimal supervision.
Interpersonal Skills: Friendly, courteous. Ability to communicate effectively with a diverse population. Flexible and able to adjust to various situations and schedules. Must be able to maintain confidentiality.
Physical Effort: Must be able to sit, stand, and or walk for an entire workday. Must be able to lift, carry, push, pull, and or twist while holding up to 50 lbs. often.
Hours of Work: Full-time or Part-time; Flexible and varied.
Travel: Extensive travel between locations with use of company vehicle.
Communications Operator-PT<30
Dispatcher job in Flint, MI
Under general supervision and according to established policies and procedures, operates various telephone communication equipment, answers/connects calls placed through the Medical Center telephone system, provides paging services for physicians and designated Medical Center personnel when assigned, provides answering service for Medical Center physicians. Work is characterized by significant mental/visual concentration and the need for tasks to be performed timely and accurately. Participates in quality assessment and continuous quality improvement activities. Complies with all appropriate safety and infection control standards. Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior.Works under the general supervision of the Communications Supervisor who reviews work for conformance to established policies and procedures.
High school graduate and/or GED equivalent.
Six (6) months of experience in the operation of a branch telephone exchange switchboard or electronic/computerized counsel or one (1) year of experience providing customer service in a call center.
Working knowledge of customer service methods.
Demonstrated knowledge and aptitude of personal computers and various software applications or computerized communication systems.
Ability to handle difficult situations with diplomacy, composure, and tact.
Ability to handle sensitive information in a confidential manner.
Ability to answer calls and questions promptly and efficiently with a well modulated and pleasant voice.
Ability to communicate effectively.
Ability to promote good hospital/community relations.
Ability to understand and carry out oral and written instructions.
Ability to keep records, prepare simple reports, and perform routine clerical work.
Ability to comply with departmental performance standards.
Ability to maintain effective working relationships with supervisors, co-workers, other Medical Center staff, physicians, patients, and the general public.
Operates telephone console equipment to answer, screen, transfer, connect and place local/long distance calls. Provides directory assistance by relaying telephone numbers, titles, and location of Medical Center personnel. Arranges conference calls, and dispatches electronic/wired communications.
Pages physicians, security, and other designated Medical Center personnel by voice intercom or pocket radio pages.
Reports bomb threats and severe weather and fire warnings/watches to appropriate personnel.
Provides answering service for physicians when assigned by screening, recording, and relaying messages.
Maintains various required records and reports such as on-call physician schedules, patient location/condition information, long distance telephone call logs, and telephone service/repair records.
Receives daily employee calls of reported absence/tardiness. Records and distributes information appropriately.
Performs other related duties as required. Utilizes new improvements and/or technology that relate to job assignment.
Auto-ApplyEmergency Services and Security Dispatcher Midland Area
Dispatcher job in Midland, MI
At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you're looking for a challenge and meaningful role, you're in the right place.
Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting ************
About you and this role:
Dow has an exciting job opportunity as an Emergency Services and Security (ES&S) Dispatcher for the Midland Area located in Midland, MI.
This position shares responsibility for the implementation of the emergency services and security (ES&S) management system in order to meet business objectives and to maintain the license to operate. Provides hands-on emergency services and security activities for a specific plant. Requires broadened technical skills in analytical/scientific methods or operational processes to perform a defined array of activities. May act as an informal resource for team members with less experience.
Responsibilities:
Contributes to the development of documented equipment maintenance, training and operational check requirements and amending, as needed, to match global/local templates. Ensures that all maintenance training and operational check requirements meet global/local templates and that all emergency preparedness tasks performed are value adding leading to all emergency systems/equipment being ready for any emergency response.
Contributes to developing operating discipline and using it to conduct emergency preparedness work and document performance.
Checks emergency preparedness task list annually to confirm tasks are value adding.
Completes the emergency preparedness tasks as per the site ES&S Preparedness Plan including Operating Discipline.
Provides feedback regarding any discrepancies to the proper step in the site ES&S Preparedness Plan.
Enacts emergency response plans.
Executes the applicable scenarios from the emergency response plan or the alternate response plan and use operating discipline to complete the response to the emergency.
Works with all security personnel in the preparation of secure asset plans and the development of operating discipline to execute secure asset tasks.
Answers all incoming emergency and non-emergency calls, collects necessary information on location, nature of incident and status, and other pertinent information, determines the priority of the call. Answers medical calls, collects appropriate information on the medical emergency, determines priority of the calls and which emergency response units will respond.
Operates radio to dispatch appropriate units by priority and availability. Utilizes familiarity with several radio frequencies and the ability to tone out or page the appropriate agency, communicates with field units using the appropriate terminology and technology.
Your Skills:
Excellent Written and Verbal Communication: Ability to clearly articulate ideas and information across diverse audiences to ensure understanding and alignment.
Strong Interpersonal Skills: Builds positive relationships and collaborates effectively with colleagues, leaders, and stakeholders.
Proficiency in English: Demonstrates fluency in reading, writing, and speaking English to support accurate communication and documentation.
Ability to Multitask in High-Demand Environments: Manages multiple priorities simultaneously while maintaining accuracy and meeting deadlines under pressure.
Qualifications:
A minimum of a High School Diploma or GED is required.
Proficiency in Microsoft applications, such as Word and Excel, and have the ability to learn new systems quickly.
Prior Emergency Services field experience (police, fire, medical, or military background) is preferred.
Prior 911 Dispatching Experience and Customer Service Experience is preferred.
A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.
Additional Notes:
This role is located in Midland, MI.
Dow does not offer relocation assistance for this position. This includes reimbursement for travel expenses incurred to and from test sessions/interviews. If you apply for a position that is not within the area in which you reside, you will be responsible for all costs that you incur.
Benefits - What Dow offers you
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:
Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
Employee stock purchase programs (availability varies depending on location).
Student Debt Retirement Savings Match Program (U.S. only).
Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees' Savings Plan (401(k)), helping employees reach the Company match.
Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
Competitive yearly vacation allowance.
Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
Paid time off to care for family members who are sick or injured.
Paid time off to support volunteering and Employee Resource Group's (ERG) participation.
Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
On-site fitness facilities to help stay healthy and active (availability varies depending on location).
Employee discounts for online shopping, cinema tickets, gym memberships and more.
Additionally, some of our locations might offer:
Transportation allowance (availability varies depending on location)
Meal subsidiaries/vouchers (availability varies depending on location)
Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)
Join our team, we can make a difference together.
About Dow
Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting ************
As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on ************
Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR ************** and select option 8.
Auto-ApplyDriver/Dispatcher
Dispatcher job in Saginaw, MI
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Transports patients for lab, x-ray, and other medical related services to necessary medical facilities wherever needed. May also transport lab specimens. Checks to be certain that seat belts are in position and fastened when transporting patients. Children must be properly restrained in a car seat, as required by law, before the van is started. Assists patients with getting in and out of the transportation vehicle.
* Cleans vans inside and out after each trip and/or at the end of the workday. Maintains vans with appropriate fuel and fluid levels. Provides general maintenance. Document data according to procedure.
* Communicates with the dispatcher as to job assignments, location, and status of transportation vehicle and driver.
* Maintains responsibility for the protection and care of communication equipment and other GLBHC assets.
* Receives and transmits calls to the van drivers regarding patient transportation needs. Places transportation phone calls to patients as necessary. Coordinates patient transportation needs with the Call Center and other staff as necessary.
* Maintains log of transmissions, telephone calls, and any other pertinent information. Inputs into computer in a timely manner.
* Completes travel schedules and assigns drivers for pickups.
* Prepares and distributes a variety of reports as assigned in a timely manner.
* Assigns drivers to interoffice pickups and deliveries as needed.
* Maintains schedule of all drivers and their location at all times during the scheduled workday. Makes schedule changes as needed to accommodate patient needs and site staff requests.
* Assigns drivers other duties as directed by the Facility and Transportation Director.
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for the job. Duties, responsibilities and activities may change at any time with or without notice.
MARGINAL JOB DUTIES
* Acts on behalf of GLBHC in matters relating to security and safety.
* Assists GLBHC with matters relating to building maintenance.
* Performs other GLBHC duties as assigned.
JOB SPECIFICATIONS
* Education: High School graduate or equivalent. Basic Life Support (BLS) certification Required.
* Licensure: Chauffeur's Driver's License required. Must maintain a "cleared" status with the MVR to meet GLBHC's standards for driving company vehicles.
* Experience: One year experience in dispatching and scheduling transportation preferred.
* Skills: Clean driving record. Evidence of insurability required. Organized, dependable, punctual. Able to follow directions, prioritize tasks, develop a routine, and function efficiently with minimal supervision.
* Interpersonal Skills: Friendly, courteous. Ability to communicate effectively with a diverse population. Flexible and able to adjust to various situations and schedules. Must be able to maintain confidentiality.
* Physical Effort: Must be able to sit, stand, and or walk for an entire workday. Must be able to lift, carry, push, pull, and or twist while holding up to 50 lbs. often.
* Hours of Work: Full-time or Part-time; Flexible and varied.
* Travel: Extensive travel between locations with use of company vehicle.
Public Service Dispatcher (Student Position)
Dispatcher job in Michigan
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Department:
57- Public Safety
Advertised Salary:
$12.48- $13.24
Summary of Position:
Are you interested in public safety? If so, becoming a campus dispatcher may be your opportunity to explore this field.
Position Requirements:
*Must be able to multitask
*Be able to use their databases to enter and retrieve information
*Work is during the evening, nighttime, and weekends
Essential Duties/Responsibilities:
*Answering emergency and non-emergency calls
*Handling after-hours maintenance requests
*Monitoring the campus fire and security alarm system
*Guest permit issuance
*Ensuring student worker and patrol officers are secure while on duty
Number of Positions Available:
Documents Needed to Apply:
Resume/ Class Schedule
Special Instructions to Applicants:
EEO Statement:
Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community at ferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University's Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.