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Dispatcher jobs in Sumter, SC - 195 jobs

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  • Animal Services Dispatcher

    Beaufort County (Sc 3.6company rating

    Dispatcher job in Bluffton, SC

    The purpose of this position is to facilitate calls for service from the public to animal control officers. This class works under general supervision, independently developing work methods and sequences. The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary. * Performs routine clerical duties which include: screening incoming calls; taking and transmitting messages; entering data; and making photocopies. * Greets visitors; checks in animals and places them into the intake rooms. * Responds to requests for information from the general public, staff, and/or other interested parties; responds to emails and voicemails as appropriate; answers routine questions; and directs callers/visitors to appropriate locations or staff. * Keys in complaints and animal records; dispatches information about complaints to Animal Control Officers in the field. * Provides animal care by microchipping, schedules spay/neuter services. * Schedules facility repairs. * Assists with community outreach and management of volunteers. * Performs related work as assigned. REQUIREMENTS: * Requires High School graduation or GED equivalent. * Over six months and up to and including one year of related experience. * FEMA Introduction to ICS (ICS100), Basic ICS (ICS200), FEMA NIMS A Introduction (IS700), FEMA National Response Plan (NRP) An Introduction (IS800). * Must possess and maintain a valid state driver's license with an acceptable driving history. All applicants tentatively selected for a position with Beaufort County will be required to submit to urinalysis to screen for illegal use of drugs and to a background check prior to appointment. Employment is contingent upon clearing both the drug screening and background investigation. Beaufort County is an Equal Opportunity Employer.
    $30k-40k yearly est. 9d ago
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  • Service Dispatcher

    Hudson Automotive Group 4.1company rating

    Dispatcher job in Fayetteville, NC

    Fayetteville Dodge Ram, a Hudson Automotive Company, is actively seeking a Service Dispatcher to join our award winning, high-volume service team. Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with 54 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast. Why choose Fayetteville Dodge Ram and Hudson Automotive Group? Climate Controlled Facility Company Funded Continued Manufacturer/Specialty Training Previous Automotive Technician Experience Required Service Advisor/Lane Manager Experience Preferred SUMMARY: Plans, organizes, leads, and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customer. ESSENTIAL DUTIES: Essential Duties include the following. Other duties may be assigned. Implements and maintains an effective dispatch system. Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required. Provides technical support for technicians when necessary. Checks progress of each repair order throughout the day. Prioritizes and controls all comebacks to ensure proper and prompt attention. Ensures proper repair order documentation, i.e., complaint, cause, and correction noted on every repair order with punch time for each operation. Checks progress of each repair order throughout the day. Maintains high quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. Road test vehicles to quality check work performed. Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer. Maintains timely and professional contact with service customers. Maintains an organized and up-to-date repair log. Prepares estimates when required. Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly. Opens and closes repair orders. Assists technicians in developing their skills and competencies. Train members of the service department thoroughly in various vehicle maintenance and repair responsibilities. Ensures that all department employees receive appropriate manufacturer training. Monitors shop condition, including cleanliness, safety, and condition of shop equipment. Reports problems to the Service Manger or dealer. Ensures that technicians follow warranty material disposition procedures. Communicates job status with the next shift supervisor. Schedules maintenance for service department vehicles and equipment. Prepares a list of needed service department equipment, supplies and required repairs, and reviews with the service manager as needed. Coordinates parts requirements with the parts department-contact special order parts customers immediately upon receipt of parts orders to schedule appointment. Advises parts manager and service manager of repetitive shortage so that corrective action can be taken. Maintains high customer satisfaction ratings. Strives for harmony and teamwork within the department and with all other departments. Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc. Assists with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department. Maintains a clean work area. Maintains a professional appearance. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #T1
    $28k-33k yearly est. 10d ago
  • Transportation Dispatcher

    York School District One 3.7company rating

    Dispatcher job in York, SC

    Job Description York School District One Transportation Services TRANSPORTATION DISPATCHER Qualifications: High school diploma or equivalent Minimum of one year of experience in an office setting preferred Two years of experience in public or student transportation preferred Experience as a route planner or dispatcher preferred Effective oral and written communication skills Basic computer skills (routing software knowledge preferred); Such alternatives to the above qualifications as the board may find appropriate and acceptable Reports To: Transportation Supervisor Job Goal To assist in communications within the transportation department (i.e., bus drivers, district personnel and the public). Performance Responsibilities The specific duties will include, but are not limited to, the following activities: Work under the direction of the district transportation supervisor; Accept bus trouble calls, coordinate replacement buses and drivers, advise bus shop personnel on the type of problem and location of the bus; Advise building officials and parents of route changes, bus changes, late arrivals and departures; Receive and respond to phone calls from parents or the public concerning transportation by providing information or referring calls to appropriate staff members; As necessary, make copies of route descriptions for substitute drivers and help them review the route on a map; Communicate with drivers via the transportation communication system regarding routes, emergencies and student problems; Follow established protocol for contacting state, district and emergency personnel in the event of a bus accident or other emergency situation. Specific Job Requirements Minimum requirements include, but are not limited to: Ability to work effectively under pressure; Ability to make independent decisions; Ability to maintain accurate records; Ability to maintain confidentiality; Ability to operate communications systems including the district's two-way communication system; Ability to schedule and coordinate activities; Ability to communicate and work effectively with school district personnel and school bus shop personnel; Ability to effectively work with and direct bus drivers; Ability to maintain cooperative and effective communication with administrators, students, parents, public and other department employees; Ability to read and interpret road maps; Knowledge of student transportation rules and regulations; Knowledge of district, state and federal regulations, policies and requirements pertaining to driver training and student safety. Terms of Employment: 210 days per school year; salary and work year to be established by the Board Paid on administrative support scale group 2 Evaluation: Performance of this job will be evaluated in accordance with provisions of the Board's policy on Evaluation of Support Service Personnel.
    $29k-37k yearly est. 45d ago
  • Service Dispatcher

    EAC Heating & Air

    Dispatcher job in Hilton Head Island, SC

    Job Description EAC Heating & Air is looking for our next rockstar! We have been proudly serving the communities of Hilton Head Island, Bluffton, Okatie, and the surrounding areas for over 30 years. With years of industry experience under our belt, we're all about keeping things cool (or warm!) with top-tier HVAC products and services. Our dedication to excellence has earned us the prestigious Carrier's President's Award - 6 times! But what really fires us up? Delivering outstanding customer satisfaction backed by expert knowledge and a passion for superior service. When you choose to be on our team, you're a part of a team that truly cares! We are currently seeking a highly motivated and professional Service Dispatcher to join our team. The ideal candidate will possess excellent communication skills, a positive attitude, and a strong sense of self-motivation. The ability to multitask, remain flexible, and perform efficiently in a fast-paced environment is essential for success in this role. Why Work for Us? Family-Owned with Over 30 Years of Experience: As a locally owned business with more than three decades of service in the area, EAC Heating & Air offers a stable, supportive environment where you can grow professionally. Outstanding Reputation: With a stellar reputation backed by 5-star Google reviews, you'll be part of a company that is trusted and highly regarded by its customers. Consistent Year-Round Work: Enjoy the stability of consistent, year-round work, ensuring a reliable income and job security in a dynamic industry. Career Development Opportunities: As a growing company, EAC Heating & Air provides excellent opportunities for career advancement, allowing you to develop and refine your skills as the business expands. Positive Team Environment: Become part of a team that values strong relationships, where every member is friendly, supportive, and committed to creating a collaborative work culture built on mutual respect. Position Summary: The service dispatcher is responsible for managing the daily schedules of service technicians, ensuring efficient dispatching as service calls are completed. This includes coordinating return trips with customers when parts are available and maintaining the on-call schedule for technicians. The role involves keeping the customer database up to date with accurate information and maintaining clear, concise communication with department managers, employees, and customers. Work Schedule: Monday to Friday, 7:30 am to 5:00 pm with a 1-hour lunch break Compensation: $23 - $26 per hour, based on experience, plus spiffs & benefits. On average our dispatchers are making $60,000+ yearly. Our Benefits: 60% -70% company paid medical insurance for the employee 50% company-paid medical insurance for the dependents 50% company-paid dental and vision insurance Company-paid short & long-term disability insurance Company-paid life insurance 6 paid holidays Starting at 5 paid vacation days after 1 year of employment IRA with 3% company match Qualifications: HS diploma, GED, or equivalent Minimum a year of dispatching experience in the service industry 5+ years of customer service or dispatching experience Advanced customer service skills Strong attention to detail & ability to prioritize Strong multitasking & problem-solving skills Clear & professional communication Geographical knowledge of service area or map reading skills Knowledge of the HVAC industry is recommended but not required Intermediate computer skills (proficiency with MS Word, Excel, Outlook) Experience with Service Titan software is a plus
    $23-26 hourly 9d ago
  • Service Dispatcher

    Blythewood Heating A/C and Refrigeration

    Dispatcher job in Columbia, SC

    Job Description Blythewood Heating & Air, your reliable HVAC partner in Greater Columbia, SC, is seeking a Dispatcher to join our team. As a family-owned business, we pride ourselves on providing top-tier customer service to both residential and commercial clients. Schedule: Monday - Friday, 8:00 am to 5:00 pm Pay Range: $15.00 to $20.00 an hour, depending on experience Responsibilities: Schedule and dispatch service technicians for HVAC repair and installation jobs. Communicate with customers to confirm appointments and provide status updates. Monitor service requests and coordinate logistics to ensure timely responses. Maintain accurate records of jobs, equipment, and client information. Qualifications: Experience in dispatching, preferably in the HVAC or service industry. Strong organizational skills and attention to detail. Excellent communication and customer service skills. Ability to multitask and manage time effectively.
    $15-20 hourly 11d ago
  • Automotive Dealership Service Dispatcher

    Jim Reed Automotive 4.0company rating

    Dispatcher job in Columbia, SC

    Jim Hudson Buick, GMC, Cadillac is hiring a motivated and enthusiastic Service Dispatcher to plan, organize, lead, and control the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customers. We value our employees and invest in their success. We offer: $60,000-$80,000.00 per year Relocation assistance possible for the right candidate Medical, Dental and Vision Insurance $25K employer paid life insurance Disability Insurance 401(k) retirement plan with employer match Employee Assistance Program Employee Assistance Fund Flexible Scheduling Corporate Chaplain Paid Vacation and Personal Leave Paid Holidays Christmas Bonus Career advancement opportunities A positive and professional work environment Responsibilities - Production Manager: Implements and maintains an effective dispatch system. Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation. Maintains timely and professional contact with service customers. Maintains an organized and up-to-date repair log. Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly. Schedules maintenance for service department vehicles and equipment. Prepares a list of needed service department equipment, supplies, and required repairs, and reviews with the service manager as needed. Coordinates parts requirements with the parts department; contacts special-order parts customers immediately upon receipt of parts orders to schedule appointment. Requirements Requirements - Production Manager: Understand and comply with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc. Assist with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department. Resume must be uploaded for immediate consideration. Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass background test and drug screening prior to employment! We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $25k-31k yearly est. 60d+ ago
  • Service Dispatcher

    Jay's Heating, Air & Plumbing

    Dispatcher job in Mount Airy, NC

    Job Description Service Dispatcher Are you a fun, upbeat, and perky person even BEFORE you have your daily intake of coffee? Are you a hard-working, dedicated, and knowledgeable person that's ready to join an amazing team and grow within a company? Yes, you say?! Excellent! Then let me tell you about our company, Jay's Heating, Air & Plumbing, and what we're looking for... Aside from our exceptional 5-star service commitment, one of the biggest elements that make Jay's stand out is that we have an awesome company culture. We are a growing company and looking to add exceptional Service Dispatcher to help us achieve profitable revenue while naturally exemplifying our core values of Always Doing the Right Thing, Always Growing, Can-Do Attitude, Be Kind, and Deliver Wow Customer Service! If you are a motivated people person and are obsessed with delivering superior service, then keep reading! What We Offer Core Values: Always Do the Right Thing Always Growing Can-Do Attitude Be Kind - The Golden Rule Deliver WOW customer service Stability: Family Oriented and family-owned business since 2005. Jay's is one of the largest & most established Home Services business in the surrounding areas and we're just getting started! Engaged: Positive, team-focused work environment with great employee engagement Always Growing: Ongoing Professional & Personal Development Training Opportunities Fun & Focused! We work hard and play hard - we're a fun team of rock-stars with can-do attitudes who are driven, focused, and have a strong work ethic Community Focus: Established brand with a great reputation - We are dedicated to supporting our community, our veterans, and many local and global causes for the greater good Destination Employer: Established brand with a great reputation & a strong focus on our company culture Our Standard: We pride ourselves in providing a 5-star customer service experience and it shows with 750+ Google reviews (industry average is 200); & over 350 5-star reviews on Facebook, (industry average is 30); & over 350 5-star reviews on Facebook; & over 3,000 5-star reviews on all review platforms. Hours: Monday - Friday 8am - 5pm Benefits: Company Paid Medical and Life for the full-time employee, Dental, and Vision for the full-time employee and their families, with other coverage that can be added, Paid holidays and paid time off, 401k w/ company match, Growth and advancement opportunities, Professional Development What you will be doing: This individual will maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on-call schedule for service technicians. Maintain customer database with current information. Maintain clear and concise communications with department managers, employees and company customers, including keeping customers apprised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information. Assist technicians with quoting repairs as needed. Ordering parts and receiving PO's. Staging parts as needed to technicians. Our Ideal Candidate Will Have: 3+ years experience in customer service, scheduling or project management Strong Communication and People Skills Ability to multitask and expert problem solving skills Proficiency in Microsoft Office & Web-Based Software Navigation Project management, scheduling or similar experience preferred Geographical knowledge of service area or map reading skills Focused attention to detail (they will have at least read this entire job posting!) If you feel like this is the career path for you, then click APPLY to submit your resume an email will follow with the remaining steps.
    $28k-36k yearly est. 5d ago
  • Automotive Service Dispatcher

    Crossroads Automotive Group 3.3company rating

    Dispatcher job in Fuquay-Varina, NC

    Primary Responsibilities: Distribute repair orders to technicians, insuring that the correct technician is assigned to the job Work with technicians and service advisors to prioritize work distribution Work with and communicate with the parts department to make sure the technicians get needed parts in a timely manner Insure that Technician Trainees are paired with the correct senior technician to receive proper training Prolonged periods of computer usage and data entry Qualifications Job Requirements: Two years of experience in the automotive/service industry strongly preferred Strong communication skills Problem solver Valid Drivers License and clean driving record Must consent to and pass a drug/background screen Professional appearance required Enthusiasm, positive attitude, ambition, work ethic, professional conduct, high integrity, and dedication to personal improvement
    $28k-33k yearly est. 6d ago
  • Non Emergency Medical Transport Dispatcher

    Elite Home Care Day Centers & Transportation

    Dispatcher job in Greer, SC

    The Dispatcher shall oversee the daily coordination of the Members/Riders schedules to and from the Day Center or appointments as assigned to Elite Transportation. It is the responsibility of the Dispatcher to arrange the daily Logisticare WIll Call trips in a manner that will satisfy Logisticare's outlined requirements. The Dispatcher shall be responsible for validating Logisticare trips and approving the Transportation Specialist's time worked on a daily basis. The Dispatcher will finalize time cards for the Transportation Specialists weekly and communicate personal time off and training hours that need to be paid each Monday to the payroll company for hours worked in the previous week. The Dispatcher will participate in weekly Transportation Operations calls and provide feedback relative to the overall operations of the Elite Transportation service line. The Dispatcher will coordinate compliance with Logisticare Requirements when Rider Complaints arise and gather all necessary supporting documentation per Elite Transportation policy. The Dispatcher shall be responsible for the logging of reported maintenance concerns for vehicles housed at the Depot the Dispatcher is assigned and shall coordinate with the contracted mobile mechanic as needed. The Dispatcher shall participate in an on-call rotation which includes early am/late pm and every other Saturday dispatching for Elite Transportation. Work Experience & Education Requirements Previous professional experience with transportation of people including those with compromised mobility requiring wheelchair transportation (preferred) Has a clean driving record (required) Can meet health requirements of a DOT Physical (required) High School or GED equivalent (required) Experience in working around older adults and those with specialized care needs (preferred) We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $27k-36k yearly est. Auto-Apply 2d ago
  • 2nd Shift Dispatcher / Dock Coordinator

    NX Automotive Logistics

    Dispatcher job in Greer, SC

    Company Description: NX Automotive Logistics (NXAL) Operations Departments functions within a dynamic warehouse or manufacturing environment, where associates may encounter moderate levels of dust, dirt, and odors generated by packaging materials and propane-powered forklifts. Additionally, ambient noise from production equipment is a common aspect of the workplace. Temperature conditions fluctuate throughout the year. Associates are frequently required to operate computers, scanners, read, write, and engage in direct communication-both in person and through various digital and telecommunication platforms. NX Automotive Logistics USA, Inc. is looking for Dispatcher to join our warehouse team! As a condition of employment with NX Automotive Logistics USA, Inc., any successful job applicant will be required to pass a pre-employment drug screen and to successfully complete a background investigation. Roles/Responsibilities: Schedule and coordinate trailer movements (inbound/outbound) between different departments using system tools and radio communication. Assign (Bordero's) to loaders depending on the trailer's due time. Complete loaded trailers in SAP. Change trailer status and identify what type of trailer is needed for future scheduled loads. Monitor and update trailer status logs, including empty trailer tracking, LCX trailer tracking sheet and outbound trailer assignments. Communicate effectively via radio and email with yard drivers and internal departments to ensure timely trailer dispatch and positioning. Assign trailer movements to yard switchers and verify empty trailer availability in the yard. Identify full trailers and schedule moves in SAP accordingly. Manage documentation and system entries, including Premium Carrier Authorizations (PTAs), sales orders, and shipment details. Receive and dispatch drivers picking up loaded Outbound trailers. Print and validate Bills of Lading (BOLs), apply compliance stamps, and ensure accurate departure time recording. Verify emails, manage paperwork, scan and send carrier BOL's “Bill of Ladings”, maintain freight information and perform research as required. Monitor Outbound loading progress and support escalating issues related to trailer completing, available trailers, etc. Support different departments coordination for trailer moves related to CFS (Container Freight Station), or dunnage to another location. Communicate with management, associates, carriers, and customers to ensure smooth dock and dispatch operations. Perform all known functions necessary to meet customer requirements and avoid KPI Impacts. Follow all company policies, work instructions, and safety procedures. Assist in other departmental tasks as required and accommodate flexible work hours to meet operational needs. This position will require transferring within different locations (Inbound/Outbound). Qualifications: Previous dispatcher experience, preferable. Possess knowledge of warehousing and transportation functions. Must have timely and effective communication skills to communicate with management, associates, drivers/carriers, and customers. Microsoft Office proficient, intermediate computer skills. Knowledge of SAP and YSP “Yard Management System” is preferable. Demonstrate strong problem-solving skills and verbal/written communication skills. Reliable and dependable. Flexible to perform other job functions. Work additional hours, if necessary, to complete daily tasks and meet customer/business needs and demands.
    $28k-36k yearly est. 39d ago
  • Experienced Service Dispatcher

    Classic Ford Lincoln-Columbia

    Dispatcher job in Columbia, SC

    Job Description Job Title: Service Dispatcher - Ford Job Type: Full-time Classic Ford Lincoln of Columbia, part of Mills Automotive Group, is seeking a motivated and experienced Service Dispatcher to join our team. The ideal candidate will be a self-starter with excellent organizational skills and a strong ability to lead a team. In this role, you will be responsible for increasing production in the shop, ensuring the flow of work is moving smoothly, maintaining a clean and organized shop environment, and supporting the Shop Foreman with technician training. This is a hands-on leadership position, working directly with the Service Manager, Service Advisors, Shop Foreman, and technicians to oversee day-to-day shop operations. Key Responsibilities: Lead and Manage the daily operations of the service department to maximize efficiency and meet production goals. Increase Shop Productivity by effectively managing work flow, reducing downtime, and ensuring vehicles move quickly and efficiently through the repair process. Maintain a Clean Shop Environment: Ensure that the shop is well-maintained, organized, and meets safety standards. Assist with Technician Training: Work closely with the Shop Foreman to mentor and assist in the training and development of highly skilled technicians. Collaborate with Team Members: Work directly with the Service Manager, Service Advisors, and technicians to ensure communication is clear and the service department is operating efficiently. Monitor Service Progress: Ensure that work is being completed within the expected timeframes and to high standards of quality. Foster a Positive Work Environment: Lead by example, maintaining a productive, supportive, and team-oriented atmosphere in the shop. Optimize Service Flow: Identify and implement process improvements to enhance the efficiency and effectiveness of the service department. Qualifications: Minimum 5 years of service experience in an automotive service department, with at least 2 years in a leadership or supervisory role. Proven ability to lead a team and manage day-to-day operations in a fast-paced environment. Strong organizational skills with the ability to prioritize tasks and manage multiple responsibilities effectively. Exceptional people skills with the ability to motivate and communicate with a diverse team. Ability to train and mentor technicians, helping them grow and stay current with industry advancements. A proactive, self-motivated individual with a hands-on approach to problem-solving. Experience working in an automotive service environment, preferably with Ford vehicles. Strong attention to detail and commitment to delivering high-quality service. What We Offer: Competitive Salary with excellent income earning potential. Production Bonuses to reward your hard work and success. Comprehensive Benefits package, including 401K, Dental, and Medical insurance. Paid Vacation and Paid Training opportunities. A Positive Work Environment with an experienced, motivated team. Opportunities for Advancement within Mills Automotive Group, one of the largest automotive networks with 37 stores. About Us: Classic Ford Lincoln of Columbia is part of Mills Automotive Group, a well-established name in the automotive industry. We pride ourselves on having a young and highly skilled team of technicians eager to grow in their careers. Our service department is focused on providing outstanding service and maintaining the highest standards of quality and efficiency. How to Apply: If you're an organized, self-motivated individual with a passion for leadership and the automotive industry, we want to hear from you! Please submit your resume and cover letter to our HR team at [insert email/website] or apply directly through our website. This is a fantastic opportunity for someone looking to make an impact and grow with an exciting, fast-paced service department!
    $25k-33k yearly est. 7d ago
  • Service Dispatcher-DSR

    Go Green Plumbing, Heating, Air & Electrical

    Dispatcher job in Greensboro, NC

    Full-time Description Being a service dispatcher at Go Green Plumbing, Heating, Air & Electrical means being a 5-Star central communication hub for all communications throughout the day via the service technicians and customers that are on our schedule. A dispatcher coordinates and directs our service technicians by receiving calls, prioritizing tasks and job requests, and relaying crucial information for efficient operations, ensuring timely responses, and ensure all KPI's are met daily. Key duties include dispatching resources, updating schedules, resolving real-time issues, tracking progress using software, maintaining records, and acting as a liaison between field teams, management, and customers. Key Responsibilities Receive & Prioritize Calls: Answer emergency and non-emergency calls, gathering essential information and determining response priority. Dispatch & Coordinate: dispatching personnel to jobs needed, updating customers, scheduling returns Monitor & Track: Keep real-time track of field units' locations and progress, updating routes for traffic or delays. Communicate: Relay work orders, instructions, weather updates, and other vital info to field staff. Problem Solve: Address conflicts, customer issues, and operational disruptions immediately, adjusting plans as needed. Maintain Records: Keep accurate logs, dispatch records, and other documentation. Requirements Strong communication (verbal and written) and interpersonal skills. Excellent multitasking with problem-solving abilities and attention to detail Ability to remain calm under pressure in fast-paced environments. Proficiency with communication and mapping/dispatch computer software. Amazing customer service (5-star service company) High school diploma (Associate's degree often preferred in logistics/related fields).
    $28k-36k yearly est. 8d ago
  • Senior Operations Dispatcher

    Blue Ridge Nc Logistics LLC

    Dispatcher job in Tarboro, NC

    Blue Ridge NC Logistics LLC is a fast-growing Amazon Delivery Service Partner (DSP) based in Tarboro, North Carolina. We are committed to excellence in safety, reliability, and customer satisfaction. As we continue to expand, we are seeking a Senior Operations Dispatcher to join our leadership team and help oversee daily operations, route performance, and driver support. If you are a motivated, organized, and detail-oriented leader who thrives in a fast-paced environment, we'd love to hear from you. Job Description What We Offer: Competitive salary (commensurate with experience) Full benefits package including Health, Vision, Dental, Life Insurance, and 401(k) Opportunity for growth and leadership within the organization Performance-based incentives and bonuses Supportive, team-oriented work environment Responsibilities: The Senior Operations Dispatcher plays a key role in ensuring successful daily delivery operations. You will: Oversee dispatch operations for all delivery routes and ensure on-time performance Monitor route progress and proactively resolve issues related to delays, safety incidents, or customer escalations Manage, coach, and support Delivery Associates (DAs) to meet company performance and safety standards Track and analyze operational metrics such as on-road performance, route completion, and station compliance Coordinate with Amazon station management, Driver Support, and Safety teams as needed Assist in scheduling, route planning, and daily logistics coordination Maintain clear and professional communication across all levels of the organization Enforce compliance with all company and Amazon policies, including DOT and safety requirements Prepare shift handoff reports and identify process improvements for greater efficiency Qualifications Requirements: Must be 21 years of age or older High school diploma or equivalent (Bachelor's degree preferred) 2+ years of logistics, dispatching, or operations management experience (Amazon DSP or similar preferred) Strong leadership, communication, and problem-solving skills Ability to work flexible hours, including weekends and holidays Proficiency with technology tools (Excel, Slack, GPS systems, routing dashboards, etc.) Ability to manage multiple priorities in a fast-paced environment Commitment to safety, accuracy, and team collaboration Preferred Qualifications: Experience managing delivery operations or fleet management Knowledge of Amazon DSP metrics (DSB, On-Road Compliance, DA metrics) Bilingual in English and Spanish is a strong plus Experience leading teams of 20+ employees Additional Information At Blue Ridge NC Logistics, we believe in supporting and developing our people. Our leadership team works side by side with our drivers to ensure every delivery is made safely and efficiently. If you're looking for a career with purpose, growth, and teamwork - join us as we safely deliver smiles across North Carolina.
    $28k-42k yearly est. 9d ago
  • Fire Your Dispatcher! O/O's 88% to 92%

    Fifth Wheel Transportation

    Dispatcher job in North Carolina

    *88% to 92% of Gross *NO ESCROW *Self Dispatch Plan your own Loads *Major Fuel Discounts *HUGE Safety Bonuses *Trailer rental available *Plates Available *Plan your own Home time Self Dispatch Owner operators with VAN equipment in North Carolina (NC), South Carolina (SC), Kentucky (KY) Earn up to $8,000 weekly with 88% to 92% gross pay. Power-only options available. , weekly direct deposit, fuel program, and optional trailer rental. Apply now and drive with freedom. - Valid CDL-A license - Minimum 2 years of experience - 2005 or newer tractor - Must not be leased to another carrier - Must be eligible to operate under our MC - No DUI Careless Wreckless Driving - No SAP - 15+ over Speeding
    $25k-36k yearly est. 60d+ ago
  • Logistics Dispatch Coordinator

    Soluni, LLC

    Dispatcher job in Roseboro, NC

    The Logistics Dispatch Coordinator is responsible for managing the daily operations of a fleet of trucks and their drivers. Their tasks include scheduling routes, tracking deliveries, communicating with customers, ensuring that vehicles and equipment are maintained and running safely and moving trailers within the yard. This role requires a blend of technical expertise and strong interpersonal skills to effectively support our operations.
    $30k-39k yearly est. 1d ago
  • Waldrop Mechanical Services - Dispatcher

    Waldrop Inc.

    Dispatcher job in Greer, SC

    Job DescriptionDescription: Monitor and respond to voicemail messages and incoming calls promptly Dispatch technicians to service calls based on availability, location and priority Answer phones courteously and professionally, providing assurance to customers that their issue is a priority Proactively notify customers of technician delays or rescheduling needs; alert them when the technician is en route Ensure all calls are addressed from the dispatch list by the end of each business day Prepare and organize next-day service calls and printed call slips Schedule service agreement visits according to contract timelines and customer availability Maintain and update customer contract information in the system Track and log technician hours, including work time, vacation and personal time Assist with preparation of monthly and quarterly reports and customer communications Perform additional administrative and dispatch-related duties as assigned by management Requirements: High school diploma or GED required Excellent verbal and written communication skills Strong multitasking and organizational abilities Professional demeanor with a customer-first mindset Proficient in Microsoft Office and capable of learning internal systems Punctual and reliable attendance in accordance with company policy
    $25k-33k yearly est. 18d ago
  • Fuel Truck Dispatcher - Charlotte, NC

    Great Lakes Petroleum 4.2company rating

    Dispatcher job in Charlotte, NC

    This position is responsible for overseeing Fuel Truck Drivers to meet customer needs and resolve issues while ensuring the highest level of safety. Primary Responsibilities Maintains an up-to-date listing of assigned drivers Ensures access to an up-to-date route sheet for each scheduled route Ensures that each scheduled route is appropriately covered by utilizing available relief or substitute drivers Maintains an accurate daily attendance roster of drivers Demonstrates a comprehensive knowledge of DOT regulations Oversee transportation of fuel, inventory levels, daily pricing, market movement, warehousing, deliveries, reloading with minimal downtime and efficient route planning Ensures that drivers clock their times accurately and that any write-in time is accurately reflected on the daily report Coordinates with drivers to resolve any issues, problems, or concerns that arise during delivery Perform a variety of clerical support duties as assigned Benefits We offer a full benefits package including, health, dental, vision, and more 401(k) plans with company match Company paid life insurance and short-term disability Eligible for monthly bonus Paid time off Six paid holidays Requirements Excellent communication and customer service skills Must be available to take calls on weekends and evenings Must have at least 2-3 years of experience in previous fuel dispatch
    $27k-34k yearly est. 60d+ ago
  • Truck Dispatcher

    Integra Staffing and Search

    Dispatcher job in Raleigh, NC

    Truck Dispatcher Job Description We are looking for a motivated Trucking Dispatcher who will be responsible for overseeing the scheduling and dispatching of our fleet of trucks. In this position, you will work closely with drivers, customers, and other team members to ensure timely delivery of goods. You will also be expected to maintain accurate records, monitor driver performance, and resolve any issues that may arise during the transportation process. Candidate must have good communication, interpersonal skills and organizational skills. Ideal candidates will be reliable, flexible, critical-thinking problem solvers. Duties and Responsibilities Coordinating the schedules of truck drivers, including pickups and deliveries Communicate with drivers to ensure they have the necessary information and resources to complete their routes Ensure compliance with all safety regulations and company policies Maintain accurate records of shipments and deliveries Manage and oversee a team of drivers and logistics personnel Continuously evaluate and improve logistics processes to increase efficiency and productivity Answering calls from drivers, shippers, and brokers, and keeping them informed of delivery times and road conditions Troubleshooting issues that may arise while drivers are on the road Monitors availability and maintain schedules concerning all aspects of trucking operations Use computers, phone and other technological devices with ease Attend weekly staff meetings Determine types and number of trucks needed for all projects Orders and maintains needed truck supplies Coordinate and facilitate resources on a daily basis to meet work schedule Be comfortable in a construction environment Assist transportation manager with supervision of transportation department employees Complete other duties as assigned by supervisor and/or management Requirements and Qualifications Learn and follow all safety regulations. Be familiar with DOT regulations. High school diploma or equivalent Minimum of 2 years experience in dispatching trucks Excellent communication and organizational skills Ability to work in a fast-paced environment Knowledge of transportation regulations and laws Proficient in computer software such as Microsoft Office and transportation management systems Strong problem-solving skills Ability to work independently and as part of a team Attention to detail Flexibility to work long hours and weekends Ability to handle stressful situations and make quick decisions Knowledge of geography and routes Driver license required Some travel may be required. All applicants must be authorized to work in the United States. Pre-employment checks include reference checks and drug testing and DMV records (as needed).
    $27k-40k yearly est. 60d+ ago
  • Waldrop Mechanical Services - Dispatcher

    Waldrop 4.2company rating

    Dispatcher job in Greer, SC

    Full-time Description Monitor and respond to voicemail messages and incoming calls promptly Dispatch technicians to service calls based on availability, location and priority Answer phones courteously and professionally, providing assurance to customers that their issue is a priority Proactively notify customers of technician delays or rescheduling needs; alert them when the technician is en route Ensure all calls are addressed from the dispatch list by the end of each business day Prepare and organize next-day service calls and printed call slips Schedule service agreement visits according to contract timelines and customer availability Maintain and update customer contract information in the system Track and log technician hours, including work time, vacation and personal time Assist with preparation of monthly and quarterly reports and customer communications Perform additional administrative and dispatch-related duties as assigned by management Requirements High school diploma or GED required Excellent verbal and written communication skills Strong multitasking and organizational abilities Professional demeanor with a customer-first mindset Proficient in Microsoft Office and capable of learning internal systems Punctual and reliable attendance in accordance with company policy
    $24k-30k yearly est. 60d+ ago
  • Local Trucking Dispatcher

    Givens 4.3company rating

    Dispatcher job in Greensboro, NC

    Givens is Driven to Deliver- both for our customers and our employees. Since 1957 we have provided our customers a single source solution for warehouse, distribution, transportation, packing and crating and air freight services. We have been growing significantly over the last few years and continue to grow at a rapid pace. We are currently seeking a Local Trucking Dispatcher to join our Greensboro operations team. This is a critical role that ensures smooth daily workflow, timely customer service and effective coordination of our drivers and equipment. Key Responsibilities Schedule and dispatch local drivers for pick-ups and deliveries in the Greensboro area and surrounding markets. Assign loads based on driver availability, equipment type and customer requirements. Monitor driver progress through dispatch systems, GPS, and regular communication. Serve as the first point of contact for drivers and customers regarding scheduling and last-minute requests. Ensure compliance with DOT hours-of-service, safety regulations, and company policies. Coordinate with maintenance and operations teams regarding truck availability and repairs. Maintain accurate records of dispatch activity, load details, and driver communications. Deliver a high standard of customer service while representing Highways & Skyways with professionalism. Qualifications High school diploma or equivalent required; degree in Logistics, Supply Chain, or related field preferred. 3-5 years of dispatching, trucking, or logistics experience (local/regional preferred). Knowledge of DOT and FMCSA regulations. Proficiency with McLeod TMS, GPS tracking systems, and Microsoft Office Suite is Required. Strong communication, multitasking, and problem-solving skills. Ability to work in a fast-paced environment and make decisions quickly. Team player with a high level of accuracy and attention to detail.
    $26k-29k yearly est. 4d ago

Learn more about dispatcher jobs

How much does a dispatcher earn in Sumter, SC?

The average dispatcher in Sumter, SC earns between $24,000 and $41,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in Sumter, SC

$32,000
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