Dispatcher supervisor vs lead dispatch

The differences between dispatcher supervisors and lead dispatches can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dispatcher supervisor and a lead dispatch. Additionally, a dispatcher supervisor has an average salary of $41,106, which is higher than the $39,625 average annual salary of a lead dispatch.

The top three skills for a dispatcher supervisor include DOT, payroll and non-emergency calls. The most important skills for a lead dispatch are data entry, logistics, and payroll.

Dispatcher supervisor vs lead dispatch overview

	Dispatcher Supervisor	Lead Dispatch
Yearly salary	$41,106	$39,625
Hourly rate	$19.76	$19.05
Growth rate	-	4%
Number of jobs	6,334	4,847
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 36%	High School Diploma, 34%
Average age	43	43
Years of experience	2	2

Dispatcher supervisor vs lead dispatch salary

Dispatcher supervisors and lead dispatches have different pay scales, as shown below.

	Dispatcher Supervisor	Lead Dispatch
Average salary	$41,106	$39,625
Salary range	Between $27,000 And $61,000	Between $30,000 And $50,000
Highest paying City	Wall, NJ	Seattle, WA
Highest paying state	Connecticut	Alaska
Best paying company	National Grid plc	Yaamava' Resort & Casino
Best paying industry	Retail	Health Care

Differences between dispatcher supervisor and lead dispatch education

There are a few differences between a dispatcher supervisor and a lead dispatch in terms of educational background:

	Dispatcher Supervisor	Lead Dispatch
Most common degree	Bachelor's Degree, 36%	High School Diploma, 34%
Most common major	Business	Business
Most common college	-	-

Dispatcher supervisor vs lead dispatch demographics

Here are the differences between dispatcher supervisors' and lead dispatches' demographics:

	Dispatcher Supervisor	Lead Dispatch
Average age	43	43
Gender ratio	Male, 57.4% Female, 42.6%	Male, 44.3% Female, 55.7%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between dispatcher supervisor and lead dispatch duties and responsibilities

Dispatcher supervisor example responsibilities.

Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
Handle inbound customer inquiries for HVAC services (emergency & non-emergency).
Learned and apply FRA regulatory standards.
Complete monthly warrant audits to include NCIC validations.
Assist call center with questions about accounts or eta on techs arrival
Schedule OTR drivers so that they are compliant with D.O.T regulations.

Lead dispatch example responsibilities.

Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
Maintain scheduling and performance data when there MDT (mobile data terminal) which is there GPS goes down.
Monitor mileage through GPS tracking software, maintain records and schedule all necessary fleet repairs base on usage and necessity.
Maintain and develop positive business relationships with a customer's key personnel involve in or directly relevant to a logistics activity.
Transition into dispatch and begin posting and dispatching emergency and non-emergency transport ambulances.

Dispatcher supervisor vs lead dispatch skills

Common dispatcher supervisor skills

DOT, 15%
Payroll, 8%
Non-Emergency Calls, 5%
GPS, 5%
Computer System, 5%
EMS, 5%

Common lead dispatch skills

Data Entry, 15%
Logistics, 12%
Payroll, 6%
Computer System, 6%
Non-Emergency Calls, 5%
Computer Aided Dispatch, 4%