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The differences between dispatcher supervisors and security dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dispatcher supervisor and a security dispatcher. Additionally, a dispatcher supervisor has an average salary of $41,106, which is higher than the $33,347 average annual salary of a security dispatcher.
The top three skills for a dispatcher supervisor include DOT, payroll and non-emergency calls. The most important skills for a security dispatcher are customer service, patients, and patrol.
| Dispatcher Supervisor | Security Dispatcher | |
| Yearly salary | $41,106 | $33,347 |
| Hourly rate | $19.76 | $16.03 |
| Growth rate | - | 3% |
| Number of jobs | 6,334 | 82,349 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 36% | High School Diploma, 33% |
| Average age | 43 | 43 |
| Years of experience | 2 | 2 |
A dispatcher supervisor is responsible for monitoring the delivery details, ensuring that the orders are being sent out to the customers timely and efficiently. Dispatcher supervisors manage the order processing, verify the payment receipt, and inspect the items for any defects before delivery. They also coordinate with the customers on the exact schedule of shipment, responding to their inquiries and concerns, and adjust delivery plans as needed. A dispatcher supervisor evaluates the staff's performance, strategizing procedures on maximizing the team's productivity to meet customer demands and increase company profits.
Security Dispatcher are responsible for maintaining records, monitoring staff and equipment location, handling communications with various areas, and information personnel about traffic issues. They must be excellent in communication, decision making, listening, ability to multitask, speech clarity, accuracy, time management, and computer operation. These are the skills that a security dispatcher must have in order to accomplish their responsibilities.
Dispatcher supervisors and security dispatchers have different pay scales, as shown below.
| Dispatcher Supervisor | Security Dispatcher | |
| Average salary | $41,106 | $33,347 |
| Salary range | Between $27,000 And $61,000 | Between $26,000 And $41,000 |
| Highest paying City | Wall, NJ | Bellevue, WA |
| Highest paying state | Connecticut | Alaska |
| Best paying company | National Grid plc | Brigham and Women's Hospital |
| Best paying industry | Retail | Hospitality |
There are a few differences between a dispatcher supervisor and a security dispatcher in terms of educational background:
| Dispatcher Supervisor | Security Dispatcher | |
| Most common degree | Bachelor's Degree, 36% | High School Diploma, 33% |
| Most common major | Business | Criminal Justice |
| Most common college | - | - |
Here are the differences between dispatcher supervisors' and security dispatchers' demographics:
| Dispatcher Supervisor | Security Dispatcher | |
| Average age | 43 | 43 |
| Gender ratio | Male, 57.4% Female, 42.6% | Male, 43.0% Female, 57.0% |
| Race ratio | Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9% | Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 7% | 7% |