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The differences between dispatcher supervisors and truck dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dispatcher supervisor and a truck dispatcher. Additionally, a dispatcher supervisor has an average salary of $41,106, which is higher than the $35,756 average annual salary of a truck dispatcher.
The top three skills for a dispatcher supervisor include DOT, payroll and non-emergency calls. The most important skills for a truck dispatcher are truck loads, safety regulations, and customer service.
| Dispatcher Supervisor | Truck Dispatcher | |
| Yearly salary | $41,106 | $35,756 |
| Hourly rate | $19.76 | $17.19 |
| Growth rate | - | - |
| Number of jobs | 6,334 | 61,928 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 36% | High School Diploma, 35% |
| Average age | 43 | 43 |
| Years of experience | 2 | 2 |
A dispatcher supervisor is responsible for monitoring the delivery details, ensuring that the orders are being sent out to the customers timely and efficiently. Dispatcher supervisors manage the order processing, verify the payment receipt, and inspect the items for any defects before delivery. They also coordinate with the customers on the exact schedule of shipment, responding to their inquiries and concerns, and adjust delivery plans as needed. A dispatcher supervisor evaluates the staff's performance, strategizing procedures on maximizing the team's productivity to meet customer demands and increase company profits.
A truck dispatcher is tasked with scheduling deliveries, passenger transport, or shipments that are conducted by truck; they work hand in hand with truck drivers. They maintain communication with customers record shipment details, ensure pick-up times, and discuss any other issues. A track dispatcher is also responsible for tracking delivery trucks to ensure that goods arrive on time and undamaged. They may also be in charge of setting up routes.
Dispatcher supervisors and truck dispatchers have different pay scales, as shown below.
| Dispatcher Supervisor | Truck Dispatcher | |
| Average salary | $41,106 | $35,756 |
| Salary range | Between $27,000 And $61,000 | Between $24,000 And $52,000 |
| Highest paying City | Wall, NJ | Livermore, CA |
| Highest paying state | Connecticut | Connecticut |
| Best paying company | National Grid plc | Marathon Petroleum |
| Best paying industry | Retail | Energy |
There are a few differences between a dispatcher supervisor and a truck dispatcher in terms of educational background:
| Dispatcher Supervisor | Truck Dispatcher | |
| Most common degree | Bachelor's Degree, 36% | High School Diploma, 35% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between dispatcher supervisors' and truck dispatchers' demographics:
| Dispatcher Supervisor | Truck Dispatcher | |
| Average age | 43 | 43 |
| Gender ratio | Male, 57.4% Female, 42.6% | Male, 57.3% Female, 42.7% |
| Race ratio | Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9% | Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 7% | 7% |