Dispatcher jobs in Washington, IN - 232 jobs

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description Our Network Operations team works around the clock running United's global operation, safely, reliably and efficiently. From dispatching and routing our fleet to coordinating with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately, United's customers. From pushback to landing, the Network Operations team is the eyes and ears on the ground no matter where in the world your United flight takes you. This position is physically located in Arlington Heights, IL Job overview and responsibilities: The Dispatcher is responsible for joint operational control with the Pilot in Command to ensure the safe, legal, and efficient operation of United Airlines flights in accordance with Federal Aviation Regulations and Company Manuals. The successful candidate possesses strong organizational skills and is detail oriented. Additionally, strong written and verbal communication skills accompanied by a high work ethic are a must. * Prepares the flight release * Monitors flight progress * Analyzes and disseminates meteorological information, reviews maintenance limitations and calculates the amount of fuel required for safe flight * Updates the pilot in command of significant changes to the flight plan and provides assistance during irregular and emergency situations * Maintains qualification and competency in accordance with FAA and UAL requirements * Interacts with other United Airlines' departments including Maintenance Control, Operations Planning and Meteorology Qualifications What's needed to succeed (Minimum Qualifications): * High school diploma, GED or education equivalent * FAA Aircraft Dispatcher Certificate * 1 year of Airline Operations experience * Must be able to work any shift/any day including holidays * Must pass DOT background and DOT drug screen * Must be legally authorized to work in the United States for any employer without sponsorship * Successful completion of interview required to meet job qualifications * Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): * Bachelor's Degree * At least 1 year of FAR Part 121 Dispatch or closely relevant experience (i.e. Pilot, ATC, etc.) * International Dispatch experience * Experience working as a dispatcher for another airline The starting rate for this role is $7,671 per month. This is also a bonus eligible position (i.e. profit sharing). We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges (subject to the respective collective bargaining agreement). United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

The New Albany City Police Department is seeking Communications Dispatchers to respond to emergency and non-emergency calls for assistance and information. Dispatchers provide communication support services for the New Albany City Police and related emergency services for the City. This position is responsible for the day-to-day operations specific to a communications center, providing the citizens of the City of New Albany with prompt and professional service regarding any and all emergency and non-emergency calls that are received within the Center. SPECIFIC DUTIES AND RESPONSIBILITIES: "*" denotes an essential function of the job A. *Performs all key tasks and duties of a dispatcher. B. *Answer all calls promptly and professionally and maintain a calm demeanor at all times. C. *Maintain calm in radio transmissions during hectic and/or dangerous situation and make every attempt to calm angered, distraught and/or frightened callers. D. *Immediately dispatch the appropriate party to respond to the caller; Fire, police and/or EMS. E. *Provide general information to the public and refer calls to appropriate agencies. F. *Maintain an accurate log of incoming calls service request and action taken. G. *Test and inspect all equipment as required and immediately report any problems to management. H. *Follow all applicable safety rules and regulations at all times. I. *Monitor radios and/or security cameras. J. Send all Media inquiries to the Chief of Police to handle. K. Assist with training new personnel. L. Performs other duties as assigned. STANDARDS OF PERFORMANCE: A. Demonstrate informative and professional assistance when working with vendors, co-workers, and the public. B. Act independently and originate new procedures and new approaches to problems. C. Display excellent verbal and written communication skills. D. Maintain initiative to preserve the flow of work. E. Ensure commitment and follow through to deadlines. F. Sustain interpersonal relationships which encourage openness, candor and trust, both internally and with the general public. G. Complete projects and/or reports in accurate and timely manner. H. Maintain City information in a confidential manner. I. Work as a team member. J. Display professional appearance, warm demeanor and positive attitude. K. Be a motivated self-starter. L. Be accurate, efficient and organized at all times. MENTAL AND PHYSICAL REQUIREMENTS: A. Understand, respond to, and apply complex concepts, information and instructions including policies, procedures, laws and/or regulations. B. Engage in frequent interpersonal interactions that are stressful and sensitive in nature and do so with tact and diplomacy. C. Work extremely well under pressure and highly stressful situations and remain calm and in control at all times. D. Manage multiple tasks simultaneously. E. Stand, walk, reach with hands and arms, climb, balance, stoop, kneel, crouch or crawl occasionally. F. Sit for extended periods of time. G. Think and apply good and reasonable judgment, discretion and initiative in accomplishing all functions. H. Work effectively despite sleep pattern disruptions as a result of rotational and irregular shift work and overtime. I. Lift and/or move up to 10 pounds occasionally. J. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. K. Ability to hear, understand and respond verbal information in person, by phone and by radio, including with difficult to understand callers. L. Must speak clearly and concisely in English. M. Hear, understand and respond using radio transmitters and receivers, radio consoles, telephone and radio headsets, multi-line telephone systems and complex communications equipment. N. Ability to see, read, and understand written information and instructions in all forms, including handwritten, hard copy or electronic communication formats. O. Ability to see and use all related communications equipment including radio transmitters and receivers, radio consoles, telephone and radio headsets, multiline telephone systems, computer consoles and data communications terminals. WORKING ENVIRONMENT AND CONDITIONS: A. This position requires working in the internal environment around dispatcher and/or police equipment. B. This position requires a flexible work schedule; night and/or weekends may be required. EDUCATION, EXPERIENCE AND TRAINING: A. Minimum of high school diploma required; some college preferred. B. At least three years of progressively responsible communications dispatching experience, preferred. C. Knowledge of CAD and E911 equipment required. D. Previous customer services experience, preferred. E. Ability to handle a high volume of incoming calls while maintaining proper phone etiquette and a high level of professionalism at all times. F. Willingness to take on additional tasks as assigned. EQUIPMENT AND TOOLS: This position requires use of computers, keyboards, office equipment and similar specialized technical and electronic equipment commonly found in communication centers.

ERO Emergency Response Officer or Emergency Response Team Member TMMI Benefits Include: Weekly Pay Health- Anthem Blue Cross Blue Shield Dental- Aetna Vision- VSP Accrued PTO Time 401K Long Term, Short Term Disability Free Life Insurance Policy of $10K Free Uniforms Growth Opportunity Firefighter 1&2, Hazmat Awareness and Operations Required, Must also be EMR certified (or EMT certified) Securitas is the most locally focused security company in the United States, with over 640 local branch managers and approximately 86,000 security officers who provide unmatched security solutions to meet the specific needs of thousands of businesses. Securitas USA's core business is security services. Our main service offering categories are specialized guarding, mobile guarding, remote guarding, and corporate risk management. These openings will fill up quickly. Please submit your resume and application today! Job Description * Responds to emergency scenes including, but is not limited to, fire, medical, bomb threats, flooding, sprinkler system discharge, elevator emergencies, hazardous materials, inclement weather, and numerous other types of incidents. * Arrives on scene, performs scene size up, and relays information to central dispatch center and on-duty supervisor of current situation and any immediate needs. * Performs rescue procedures to include, but is not limited to, vehicle extrication, machinery extrication, and high angle and low angle rescue. * Performs fire suppression efforts utilizing fire apparatus, hydrants, hose stations, and portable and wheeled fire extinguishers. * Responds to hazardous material emergencies and provides spill containment efforts for both small and large releases. * Responds to medical emergencies, initiates patient assessment and/or stabilization, prepares and transports patients to onsite medical clinic. * Relays patient care information to medical personnel to include, but is not limited to, patient information, medical history, vitals, and treatments. * Administers treatment of injuries and illnesses following established medical protocols and procedures at the emergency scene or in specialized response vehicle. * Performs triage duties during mass casualty incidents. * Provide standard security duties to include, but is not limited to, unlocking doors, escorts to visitors, guests, and team members, patrol buildings and parking lots, and report back to central dispatch center and on-duty supervisor any irregularities. * Prepares logs and reports as required. * Other job related duties as assigned. Requirements * N.F.P.A. Firefighter 1 and 2 required * Hazardous Materials Awareness and Operations Level certifications * National Registry or State of Indiana Emergency Medical Technician (EMT) or Emergency Medical Responder (EMR) certification * Out of state certifications must be transferable to Indiana and must be completed within 90 days of hire * Must be able to meet and continue to meet any applicable state, county, and local certification requirements for Emergency Medical Technician (EMT) or Emergency Medical Responder (EMR) level certification. * With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. Occasional reaching with hands and arms, stooping, kneeling, crouching, and crawling. Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. Additional physical requirements may include frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. EOE/M/F/Vet/Disabilities

Full-time Description Responsible for the proficient operation of the communication and dispatch functions of the shift. Duties include those of the call taker as well as all radio positions. This employee reports directly to the assigned Shift Communications Supervisor of PSCC. Major Essential Duties Answers 911 and 7 digit non-emergency phone lines in a timely and courteous fashion Enters information received into the Computer Aided Dispatch system in a timely, accurate, and complete fashion Handles radio communications Dispatches appropriate personnel via radio, or other approved method, any and all calls and requests in a timely, accurate and courteous fashion Responsible to complete requests for information and contacts as requested by public safety agencies operating in the field, including but not limited to phone calls, and other information systems including LINK, NCIC, , E-Warrant System, and paging system Provides accounting for activities of all public safety personnel and equipment as reported to PSCC via radio and telephone by entry into the CAD system Responsible for carrying out all policies, general orders and directives for the Communications Section. Handles all communications assigned to their respective position and assists other telecommunicators as part of the team. Maintains situational awareness within the Center via passing of voice and written data to and from other operators within the Center. Must be able to multi-task while listening to both traffic on the station and dialog within the room. Operate LINK, NCIC, AVIS, DLIC, NLETS, Criminal History III and other computer system inquiries as requested by Law Enforcement member agencies as regulated by applicable Federal, State, and local rules, regulations, statues, ordinances, policies and operating procedures. Assists in development of all Standard Operating Procedures for dispatch. Trained and complies with all Federal, State, and PSCC rules, regulations, standard operating procedures, general orders, and directives for the Communication Section. Enters and process warrants and protections orders. Other duties as assigned. Supervisory Responsibilities In the absence of Shift Supervisor may be appointed as Acting Shift Supervisor to perform and carry out their duties. Relationships Operators work in close relationship with Shift Supervisors keeping them apprised of daily operations. This position is closely monitored and supervised. Requirements Qualifications Education and/or Experience Graduate of standard high school, or equivalent supplemented with some experience in computers and customer service. Any combination of experience and training which provides the desired knowledge, skills and abilities required. Language Skills Ability to communicate effectively in English both orally and in writing Ability to create shift reports Ability to assist in the development of all standard operating procedures in dispatch Mathematical Skills Able to multiply, divide, add and subtract Demonstrate the ability to read maps Reasoning Skills Ability to solve practical problems Ability to be patient and objective Problem solving and resolution Certificates, Licenses, Registrations The ability to obtain State Telecommunicator Certification(TIPS) Criminal Justice Information System Certification(CJIS) Appropriate National Incident Management Certifications (NIMS) Emergency Medical Dispatch (EMD) Other Knowledge and/or Skills Have knowledge of the operation of a copy machine, computer, fax machine and other related office equipment. Ability to keep accurate records Strong file organization skills Ability to work under close supervision Physical Demands While performing job duties, the employee could reasonably be expected to sit, stand or walk and hear, reach with hands and arms, use hands to type, handle paper and file. Must be able to lift or move up to 20 pounds Vision requirements include close, distance, color and peripheral vision, depth perception and the ability to adjust focus Must be able to pass an audiogram test for hearing Must be able to file, bend and stoop at file cabinets and lift ledgers as needed Work Environment The work environment is considered a standard office environment. It has a noise level that is Low to Moderate. Comments An employee in this job must display the following: Positive and Professional Attitude Be a team-player Must be able to take instruction Must be dependable Adherence to the applicable provisions of the Department Rules and Regulations, the Boone County Administrative Code, the Kentucky Revised Statutes, and any other procedures, rules, regulations, and polices set forth by appropriate authorities Must have personal integrity and remain free of felony convictions Commitment to serve the county's best interests Ability to work all shifts Must maintain confidentiality Must be 18 years or older Must be bondable Salary Description $25.86

We are seeking a detail-oriented and proactive Customer Service Dispatcher to join our growing team. When transportation operations don't stop, neither do we! The CSR/Dispatcher plays a vital frontline role in keeping drivers moving, customers informed, and operations running smoothly through real-time coordination, problem-solving, and onsite support. This position acts as a primary point of contact during assigned shifts, including weekends, ensuring timely communication, issue resolution, and continuity of service. The position is essential to maintaining service reliability, operational efficiency, and customer satisfaction. Essential Duties and Responsibilities: Duties include, but are not limited to: Customer Service & Issue Resolution: Respond to customer inquiries related to deliveries, schedules, or service issues during operations. Answers questions regarding accounts and services. Communicate real-time updates to customers based on firsthand onsite visibility of orders, drivers, and warehouse activity. Resolve service issues proactively by coordinating between drivers, warehouse personnel, and customers. Tracks repeated customer service issues and notifies various teams who can resolve these issues and improve the quality of services and the customer experience. Surveys customers to ensure their issues have been resolved in a satisfactory manner. Delivers the customer experience strategy across a range of touch points, channels, services, and solutions. Onsite Dispatch & Driver Support: Must be onsite during scheduled shifts to support operations and real-time decision making. Serve as the primary point of contact for drivers, including delivery status updates and issue resolution. Provide face-to-face communication with drivers to address route changes, delivery concerns, or last-minute operational needs. Monitor order activity and driver flow to ensure efficient movement and timely deliveries. Assists warehouse staff, as needed. Other Duties & Operational Support: Ensures compliance with customer Service Level Agreement (SLAs). Enters and tracks service orders and ensures account information and recorded data is accurate. Oversees assigned customer invoicing, including escalating issues as necessary for timely resolution. Solicits interest of new or additional services; handoffs information to appropriate sales representative. Supervisory Responsibilities: This job has no employee supervisory responsibilities. Requirements To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of NOW Courier. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Education and/or Experience: High School Diploma or G.E.D.; and two years of experience and/or training; or equivalent combination of education and experience. Previous experience working in the logistics and distribution industry is desired. Other Skills and Abilities: Experience in dispatching (trucking or logistics preferred). Proficiency with dispatch/tracking software and Microsoft Office. Ability to work in a fast-paced, high-pressure, deadline driven environment. Ability to manage multiple projects and tasks simultaneously. Highly organized and detail oriented. Resourceful and creative. Analytical skills and problem-solving ability. Ability to adhere to time and attendance policies. Must exhibit professionalism and be effective working with customers and drivers. Proficient with commonly used office software, including but not limited to: MS Word, Excel, PowerPoint, Outlook, as well as telephone and internet communications. Ability to handle confidential information. Maintain regular and punctual attendance. Effective prioritization and time management skills. Strong initiative to strive for continuous accuracy, quality, and timeliness of information. Ability to build and maintain effective relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgement. A genuine commitment to quality on behalf of the company while building a corporate culture committed to excellence is mandatory. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee frequently will stand; walk; and lift and/or move up to 25 pounds without an assistive device (greater weights may be required with the use of an assistive device). The employee occasionally will climb or balance; stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus). Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities This job operates primarily in a professional office environment with minimal safety/health hazard potential. However, job duties may require one to operate in a warehouse environment with moderate safety/health hazard potential. The noise level in the work environment is usually quiet to moderate. This role is required to be on-site. While the offices of company are open from 8AM to 5PM, Monday through Friday, this job will require work beyond these hours which may include weekends and holidays. Benefits As an award-winning company, our employees are the most important force driving our continued success. We offer a challenging and supportive environment with opportunities to learn, grow, and contribute - that's why 93% of current employees would recommend NOW Courier to a friend for employment according to our annual Culture Audit. We invite you to explore our company and bring your skills and expertise to our highly talented team of professionals who are passionate about their work. A satisfying and rewarding career with competitive compensation, comprehensive health care, 401k/profit sharing, paid time off, corporate philanthropy, employee & family events, and more is our commitment to you. EOE M/W/Vets/Disabled

Do you love helping customers, juggling busy schedules, and keeping a team on track? Thrive in a fast-paced environment with clear communication and strong organization? If you enjoy making a difference every day, we'd love to talk. Master Solutions, a growing Managed IT Services Provider in Naperville, IL, is hiring a Service Dispatcher. You'll be the communication hub between clients and technicians, triaging requests, scheduling resources, and keeping support running smoothly. No technical expertise needed, so if you're organized, customer-focused, and enjoy keeping operations moving, let's connect! To the qualified Service Dispatcher, we offer: Competitive Compensation - $42,000 - $55,000 based on experience Sign-On Bonus - Join our team and get rewarded from the start Paid Overtime - Earn extra for the hard work you put in Generous Paid Time Off - Start with 10 days of PTO per year plus holidays Comprehensive Health Benefits - Medical, dental, and vision insurance 401(k) with Company Match - Invest in your future Primary Duties of the Service Dispatcher: Service Coordination & Scheduling Prioritize and schedule service tickets for technicians. Monitor the service board and follow up to keep tickets moving. Balance workflow to match technician availability with client needs. Client Communication Act as the first point of contact for service requests. Gather key details, triage issues, and route tickets appropriately. Documentation & Process Support Keep ticket notes, client details, and schedules accurate and current. Maintain dispatch systems/workflows and recommend process improvements. Operational Support Track SLAs and response times to support service metrics. Help prepare daily schedules, reports, and follow-up lists. Professional Expectations for the Service Dispatcher: Alignment with Company Values Excellent Communication & Customer Service Problem-Solving & Proactive Thinking Time Management & Organization Team Collaboration Willingness to Learn & Taking Initiative. Master Solutions, Inc. has been in business for 30 years, serving small and medium-sized businesses in the Chicago area in multiple industries and is excited about what's on the horizon. We are located in Naperville, Illinois. Join our dynamic team, gain valuable hands-on experience, and receive expert training from seasoned professionals. As a key player on the front lines, you'll work directly with clients, providing the technology solutions they need to achieve their business goals.

CITY OF ELKHART - DEPARTMENT Communication Center Dispatcher DIVISION Communication Center STATUS Full-time CATEGORY Hourly, IN-FOP PG 1 ($24.42) FLSA Non-exempt REPORTS TO Communications Department Head DATE 2025 JOB SUMMARY Receives in-coming emergency and non-emergency calls for assistance, dispatches appropriate emergency response units, coordinates communications with and for police, fire, emergency management agency, and other public safety agencies. PRINCIPAL DUTIES AND RESPONSIBILITIES Takes complaints and emergency phone calls on business and 911 lines, providing information or emergency assistance as needed. Dispatches appropriate police, fire, or medical units per SOP and coordinates necessary initial response to emergency and non-emergency situations. Provides pre-arrival emergency medical instruction according to nationally certified program of emergency medical dispatch. Is responsible continuously monitoring multiple public safety radio frequencies, and maintains control of specific assigned radio frequencies. Is responsible to maintain radio contact with and respond to needs of police, fire, and medical personnel on duty, as well as area public safety agencies, and other City departments. Keeps appropriate logs and written records as per SOP. Enters, queries, and extracts data in various communications and computer systems such as CAD, IDACS, Nlets, and NCIC, records management systems, hazardous materials programs, and weather satellite program, utilizing precise formats, and disseminates such data to authorized personnel and agencies as required. Receives and disseminates severe weather information in coordination with the National Weather Service. Receives and relays Emergency Management Agency information. Coordinates responses of police, fire, medical, Emergency Management Agency, and other city department personnel in times of emergency, disasters, and critical incidents. Maintains a neat and orderly work environment in accordance with Departmental policies. Promotes and upholds a teamwork concept in accordance with Departmental policies. Must attend Departmental meetings as called by supervisory staff. Must participate in, and encourage co-workers to participate in, on-going training and continuing education, both in personal goals and at the discretion of supervisory staff. OTHER DUTIES AND RESPONSIBILITIES Incumbent works under general instruction from supervisors. Extensive guidelines are provided in manuals and directives. Incumbent must be continuously alert and monitoring on duty personnel, equipment, radio frequencies, computer terminals and programs and phone lines. Incumbent must deal effectively and compassionately with the general public and people in various emotional states. Incumbent must have the ability to demonstrate professional demeanor at all times on radio and phones Incumbent must stay calm and composed, and make sound judgments and decisions regarding appropriate responses in routine and critical situations. Incumbent must maintain high degree of confidentiality and discretion regarding this and affiliated departments' efforts and the rights and privacy of the public. EDUCATION AND EXPERIENCE High school graduate or GED equivalent. Upon employment, incumbent must receive and maintain CPR certification, IDACS certification, and national emergency medical dispatch certification. KNOWLEDGE, SKILLS, AND ABILITIES Must be computer literate Basic knowledge of working with windows based programs. Basic knowledge of working with office machines. Effective verbal and written communication skills. Excellent telephone etiquette. Map reading capability. Ability to work as a team. Required to participate in and pass all levels of probationary training. Basic knowledge of radio equipment operation. Basic knowledge of FCC regulations and laws as they relate to broadcasting and transmitter operations. Ability to learn and utilize police codes and signals and fire and EMS terminology. Ability to memorize and retain information, both long and short term, and random and sequential. Ability to provide emergency medical telephone instruction utilizing precise formats. Typing / keyboard skills. Must demonstrate ability to type 45 words per minute with 95% accuracy using standard computerized and audio tests, and must demonstrate efficient audio-motor typing and entry skills from spontaneous supply of information. Computer skills: Must have basic computer knowledge in Windows environment. Must demonstrate ability to compose communiqués quickly, and accurately enter data upon input for radio transmission. Multitasking skills: Must demonstrate ability to concentrate, maintain computer and thought process, use of short-term memory, and accurately respond to various sources of input and incidents occurring simultaneously. Map-reading/visual skills: Knowledge of area geography preferred. Must demonstrate ability to read maps, comprehend and relay directions, learn locations and addresses and geo-numbering systems. Ability to learn and utilize formats for entry and withdrawal of information from various computer systems, quickly and accurately. Ability to calm persons who are in a state of panic, and deal with people who are hysterical, angry, or hostile on the telephone. Ability to take charge, make decisions, delegate tasks, and maintain control in routine and crisis situations. Ability to cooperate with and to work closely as a team with two or three other dispatchers in a close environment often under stressful conditions. Ability to participate in and learn from critiques and constructive criticism, as a team and as an individual. Ability to cooperate with and to work closely as a team with several other dispatchers in a close environment often under stressful conditions. Ability to set and accomplish personal goals regarding learning, continuing education, and to maintain knowledge of all policies and procedures. PHYSICAL, MENTAL, AND VISUAL SKILLS Incumbent works, for the most part, in an office environment, sitting for extended periods of time. Incumbent must be able to reach and bend in order to operate and maintain equipment. Incumbent must be able to filter relevant statements and verbal requests from background noise, hear clearly radio and telephone voice, various pitches of tones, signals, and alarms. Incumbent must be able to speak clearly, precisely, and in a tone understood via radio frequencies. Incumbent must be able to read computer data and print-outs, and write legibly. Incumbent may be assigned to various hours covering all three shifts, including weekends and holidays. Overtime is required and, as needs dictate, frequently assigned. WORKING CONDITIONS As described in above paragraph. POST OFFER TESTING REQUIRED The City of Elkhart is a Drug Free Workplace. Therefore, successfully passing a post offer drug screen is required (random drug testing may be conducted after employment). Background checks producing acceptable BMV and criminal history reports required. Position is subject to successfully passing truth verification testing. POLICY STATEMENT The incumbent is required to possess the knowledge, skills, and abilities, and the physical, mental, and visual skills described in this to perform the principal duties, responsibilities and essential job functions. This is intended to describe the general nature and level of work being performed by the incumbent. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job and “other” duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job. This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by the Mayor. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Job Description Join the TCI Team as a Dispatcher - $24/Hour | AM Shift: 5am start time Are you an experienced dispatcher ready to take your career to the next level with a company that values safety, service, and professional growth? TCI Logistics is seeking a dependable and driven Dispatcher to support and manage our day-to-day transportation operations. This is your opportunity to work with a team that keeps logistics running smoothly-and safely. ???? Position Overview As a Dispatcher at TCI, you'll play a critical role in coordinating transportation services across our operations. You'll work closely with drivers, dispatchers, mechanics, and other departments to ensure trips are covered, schedules are met, and compliance is maintained-all while delivering exceptional customer service. ???? Key Responsibilities Coordinate daily operations including dispatching and adjusting driver assignments as needed. Ensure safety is always the #1 priority. Monitor and audit Hours of Service (HOS) for compliance. Work with recruiting and training teams to support new driver onboarding and orientations. Support equipment logistics, maintenance scheduling, and terminal safety activities. Oversee customer service standards, meeting and exceeding performance goals. Maintain clear communication with internal teams and external partners. Organize and lead driver meetings and contribute to a culture of safety and accountability. ????️ Skills & Qualifications Excellent communication and interpersonal skills. Strong attention to detail and ability to multitask. Familiarity with DOT compliance and HOS regulations. Ability to lead by example and work as part of a collaborative team. High level of ethics and confidentiality. Experience in dispatch or logistics is strongly preferred. ⏰ Shift Details AM Shift: 5am start time Schedule: Sunday-Wednesday Sunday-Tuesday: 5:00am-5:00pm Wednesday: 5:00am-11:00am ???? Compensation Hourly Rate: $24/hour

Job Title: Dispatcher (Ride Solution, Washington, IN) Responsible to: Director of Transportation/Transportation Coordinator Staff Supervised: None Service Area: Public Transit/Support Services Job Classification: Hourly, Non-Exempt Essential Duties1. Answers incoming calls promptly, gathers comprehensive information, and communicates information to the appropriate individual using a telephone, e-mail, or alternate methods in order to facilitate timely pick-up and drop-off of passengers. 2. Dispatches/communicates information to drivers, as needed, using a two-way radio system or alternate methods, as necessary, in order to facilitate the timely pick-up and drop-off of passengers. 3. Provides schedule/route information and directions to drivers, as necessary. 4. Communicates with the general public, including passengers, families, staff, community agencies, and other providers in person or using a telephone, e-mail, or other alternate methods in order to facilitate the timely pick-up and drop-off of passengers. 5. Contacts emergency personnel, such as police, ambulance, and fire department, when necessary, using the telephone, e-mail, or alternate methods in order to ensure the safety of all passengers. 6. Communicates with drivers and other appropriate individuals, as appropriate, to facilitate assistance as needed for vehicle maintenance issues. Specific Duties A. Contact emergency personnel, such as police, ambulance, and fire department when necessary. B. Maintain customer files and forward the necessary information to appropriate personnel. C. Prepare and print daily driver schedules, making changes when needed, and relay the information to the drivers. D. Maintain internal recordkeeping systems necessary for efficient and up-to-date recordkeeping. E. Prepare data as requested by the Transportation Director or Coordinator for monthly transportation report. F. Assist in achieving established productivity standards in the areas of trips per service hours and average miles per trip. G. Complete activities or special projects as required or assigned. H. Maintain general understanding of the Mission and operations of the agency and its services. Represent Ride Solution and Four Rivers and the customers we serve in a positive, respectful manner. I. Comply with all Ride Solution and Four Rivers' policies and procedures. J. Actively seek to expand and maintain professional and job-related skills by participating in training and learning opportunities made available, as well as by aggressively seeking additional means of professional growth. K. Exchange relevant information and ideas with Ride Solution and other Four Rivers' personnel on an on-going basis both through informal means and regularly scheduled meetings. L. Promote and safeguard health and safety in all agency activities. M. Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form and deal with and solve practical problems. N. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing, with consideration of the employee's current responsibilities. WORKING CONDITIONS The dispatcher's hours of work and work schedule vary. The position requires being seated for extended periods of time. The work environment is a controlled setting with normal temperatures and high levels of light. The position requires frequent interaction with drivers and the public. Professional Qualifications Must be at least 18 years of age; have a High School Diploma or High School Equivalency Diploma, with clerical skills and related work experience. Must be able to type, do word processing, and have computer experience, preferably with Microsoft Office. Must be able to read a map and have good written and verbal communication skills. Must submit to and pass a pre-employment drug screen and submit to and pass random, on-going alcohol and drug screenings. Must be able to obtain an operators license with a “For Hire” endorsement and pass a CDL physical examination. This position requires intermittent driving. A. Computer and Software operation B. Interpersonal/Team Skills C. Customer Service D. Time/Stress Management E. Clerical/Secretarial Skills Powered by ExactHire:104880

ANIMAL CONTROL

Company DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description Hours: This position is PRN, hours are 'as needed' The Patient Transport Dispatcher reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: Monitors and assigns patient transport according to request through the use of Epic. Sets priorities of patients transported according to predetermined departmental policy. Informs ancillary area/nursing units of any delay in service. Verifies information on request for accuracy prior to distribution to patient transporter. Schedules breaks and lunch for patient transporters according to patient volumes. Immediately reports to Manager any problems with patient transporters or undue delays in transporting patients. Upon request, coordinates area function in absence of Resource Coordinator. Other duties as assigned. Qualifications Required: High School diploma or acceptable equivalent. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Transportation Dispatcher - Keep zTrip Running Smoothly zTrip is North America's largest taxi provider, operating more than 6,000 vehicles across 38 cities. Our mission is to deliver safe, reliable, and efficient transportation that connects people and supports communities. We're seeking a Transportation Dispatcher to join our operations team in Kansas City. In this vital hybrid role, you'll combine dispatch coordination with exceptional customer support-assigning trips, assisting passengers, and ensuring clear, timely communication that keeps our fleet and our riders moving. Shift: Tuesday - Saturday What You'll Do as a Transportation Dispatcher: Assign drivers to trips based on availability, proximity, and customer needs Monitor daily fleet operations to maintain on-time performance and service quality Provide real-time instructions, route updates, and operational guidance to drivers Respond to customer calls with professionalism, empathy, and accuracy Troubleshoot delays, service issues, or route disruptions and recommend solutions Maintain accurate logs of dispatch activity, trip details, and vehicle deployment Collaborate with operations, customer service, and safety teams to improve efficiency Promote a safety-first culture by following company standards and procedures What You Bring as a Transportation Dispatcher: Experience in dispatching, customer service, fleet coordination, or transportation operations (preferred) Excellent communication skills for supporting both drivers and customers Strong multitasking, organizational, and problem-solving abilities Ability to remain calm and confident in fast-paced or high-pressure situations Familiarity with dispatch systems or GPS-routing software (a plus) Valid driver's license required What We Offer as a Transportation Dispatcher: Competitive hourly pay Health, Dental, Vision, and Life Insurance Paid Time Off (PTO) and Holiday Pay 401(k) with Company Match Opportunities for advancement within a nationwide, fast-growing organization A supportive, team-oriented work environment Why Join zTrip? Become part of North America's largest transportation network Play an essential behind-the-scenes role that keeps cities moving Join a team dedicated to safety, efficiency, and community impact Build a stable, rewarding career in modern urban mobility Ready to Take the Wheel Behind the Scenes? Apply today to become as a Transportation Dispatcher with zTrip-and help keep our operations running smoothly, efficiently, and safely every day.

Job DescriptionTransportation Dispatcher - Keep zTrip Running Smoothly zTrip is North America's largest taxi provider, operating more than 6,000 vehicles across 38 cities. Our mission is to deliver safe, reliable, and efficient transportation that connects people and supports communities. We're seeking a Transportation Dispatcher to join our operations team in Kansas City. In this vital hybrid role, you'll combine dispatch coordination with exceptional customer support-assigning trips, assisting passengers, and ensuring clear, timely communication that keeps our fleet and our riders moving. Shift: Tuesday - Saturday What You'll Do as a Transportation Dispatcher: Assign drivers to trips based on availability, proximity, and customer needs Monitor daily fleet operations to maintain on-time performance and service quality Provide real-time instructions, route updates, and operational guidance to drivers Respond to customer calls with professionalism, empathy, and accuracy Troubleshoot delays, service issues, or route disruptions and recommend solutions Maintain accurate logs of dispatch activity, trip details, and vehicle deployment Collaborate with operations, customer service, and safety teams to improve efficiency Promote a safety-first culture by following company standards and procedures What You Bring as a Transportation Dispatcher: Experience in dispatching, customer service, fleet coordination, or transportation operations (preferred) Excellent communication skills for supporting both drivers and customers Strong multitasking, organizational, and problem-solving abilities Ability to remain calm and confident in fast-paced or high-pressure situations Familiarity with dispatch systems or GPS-routing software (a plus) Valid driver's license required What We Offer as a Transportation Dispatcher: Competitive hourly pay Health, Dental, Vision, and Life Insurance Paid Time Off (PTO) and Holiday Pay 401(k) with Company Match Opportunities for advancement within a nationwide, fast-growing organization A supportive, team-oriented work environment Why Join zTrip? Become part of North America's largest transportation network Play an essential behind-the-scenes role that keeps cities moving Join a team dedicated to safety, efficiency, and community impact Build a stable, rewarding career in modern urban mobility Ready to Take the Wheel Behind the Scenes? Apply today to become a Transportation Dispatcher with zTrip-and help keep our operations running smoothly, efficiently, and safely every day.

Oswego Community Unit School District 308 is currently seeking exceptional candidates for the position of Dispatcher in the Transportation Department. Under the direction of the Director of Transportation and/or their designee, the Transportation Dispatcher is responsible for planning, scheduling, and dispatching bus routes and drivers for the safe transportation of students. The role includes managing communication between drivers, school officials, and parents, as well as responding to emergencies and ensuring compliance with district policies and regulations. BENEFITS: Full-time Associates enjoy a robust selection of healthcare benefits including employer paid Life and AD&D insurance, Long Term Disability, Employee Assistance Program (EAP), as well as three medical plans to choose from including PPO and HMO plans. What's more, CUSD provides a 100% claim reimbursement program for out of pocket expenses (excluding ER services), when an employee is enrolled in our PPO plan and uses our RUSH Healthcare reimbursement program. For more information regarding the specific duties and responsibilities, please review the attached . Attachment(s): Job Description - Transportation Dispatcher.pdf

Miscellaneous/Transportation Dispatcher Schedule: 8.0 hours per day; 261 days per year. Qualification: Required : High School diploma or equivalent. Public relations and communications skills, Commercial Driver's License, Knowledge of Commercial Driver's License testing requirements, at least 5 years of experience operating a school bus, and knowledge of laws pertaining to transportation of students. Regular and timely attendance. Documents to be uploaded with this application: Resume Salary: $22.98 - $26.36 per hour Attachment(s): Transportation Dispatcher 8.16.21.doc

This critical role serves as the vital communications link between the public needing help and emergency services response. As first responders, public safety dispatchers (PSD) are typically the first point of contact when a person reaches out for help. This requires a candidate to be able to work independently in a high-stress environment while receiving and evaluating incoming emergency and administrative requests for emergency services, including but not limited to law enforcement, fire, and emergency medical services (EMS); triaging those requests for service; providing guidance and assistance to the public in life-safety situations; and coordinating appropriate responses to high-risk, high-stress operations, with the objective of keeping all participants safe. This list may not include all tasks and/or knowledge which may be expected of the employee, nor does it cover all specific duties which may be required. Other duties may be assigned. Using training and policies to screen requests for emergency services; answering them professionally, recognizing if a call is received from telephone, text, video, or an automated data feed. Using appropriate technology to communicate with callers. Using knowledge of law enforcement, fire, and EMS protocols to prioritize and sequence calls promptly in limited time with limited or no supervision. Demonstrating clear and effective communications with active listening, call control, judgment, respect, and empathy with callers that range from calm to panicked. Providing pre-arrival and post-dispatch instructions to those that are requiring assistance during high-stress situations, such as cardiopulmonary resuscitation (CPR), childbirth, hemorrhaging, active-shooter, and entrapments. Managing challenging callers using appropriate handling of distressed, autistic, hearing-impaired, elderly, angry, and foreign-language-speaking callers. Providing direct counseling to suicidal persons, domestic violence victims, and children. Ascertaining incident information by obtaining and verifying caller information and location, determining the nature of the incident, and all available data including but not limited to automated data, social media information, text message, images or video, and providing information to emergency services either verbally and/or digitally. Using TDD and relay services to comply with standards for handling calls from hearing-impaired callers. Utilizing language interpretation services and coordinating with mental health resources for appropriate contacts with callers who have mental health or language barriers to receiving help. Using text-to-911 to communicate effectively with callers. Interpreting caller location by using geographic knowledge, tools, and location tracking capabilities when available. Interpreting automatic number and automatic location data provided by the emergency communications phone system and verifying data using mapping software for accuracy and reliability. Maintaining communications during life-threatening emergencies, providing safety/lifesaving instructions, and maintaining control of the conversation until field units arrive on scene. Using available vehicular, bystander, and/or law enforcement information for the purpose of protecting the public at the scene as well as on-scene responders by identifying the need for advanced life support resources or specialized fire extraction equipment. Utilizing training and reference resources when determining the nature and priority of emergency incidents that have live-streaming videos, graphic images, and text. Using training and operational protocols to take appropriate action such as: relaying critical information, dispatching/initiating emergency response services, or referring callers to other agencies. Documenting incident details quickly and accurately to establish incident urgency, categorizing the incident type and obtaining the proper help for the caller. Demonstrating clear and effective communications and active listening with public safety responders using appropriate terminology, codes, and signals. Relaying initial information for dispatch accurately, reviewing the call for service details, and assuming incident command until first responders arrive. Conducting health and safety status checks of responders and using other available technology to ensure on-scene responders' safety. Documenting thoroughly and accurately all incident activities while maintaining awareness of scene activities. Operating emergency, administrative, and backup telephone and radio communications systems effectively. Facilitating the transferring of calls to the appropriate resources and performing conference calls with entities, such as but not limited to poison control centers or helicopter dispatch. Interpreting and understanding local and regional geography to quickly and accurately identify the location of the emergency to improve response times of field responders. Operating a sophisticated workstation comprised of multiple computer systems, computer-aided dispatch (CAD) software and geographical information systems (GIS), state and federal clearinghouses, call handling including teletypewriter (TTY) and text-to-911 sessions, as well as communications systems such as radio dispatch consoles and recording systems. Operating multiple systems and conversations simultaneously without mistake. Notifying key personnel of critical incidents, using judgment to determine the need to contact other law enforcement and public safety agencies for additional information and resources as needed, or relaying information regarding incidents and situational awareness. Activating mass community warning and notification software programs to inform the public of impending critical information related to such things as severe weather impacts, potential injury or life-safety events. Managing chain of custody for records and documentation used in court proceedings and legal discovery. Maintaining a calm demeanor under chaotic and stressful circumstances, multiple conversations, and frequently noisy environments. Completing training, certifications, and competencies as needed by actively seeking training, completing the training and certifications required for assigned PST positions, and completing continuing education and career development as necessary. Following established agency policies and procedures, being aware of liability to the agency, and adhering to federal disclosure and privacy laws. Using debriefing tools, stress management techniques. and critical incident response models to deal with mental or emotional strain or tension resulting from adverse or very demanding circumstances. * By the end of the probationary period, thorough knowledge of the policies, procedures, processes, laws, ordinances, and regulations affecting public safety call-taking and the ability to apply them appropriately. * Able to use logic, critical thinking, and reasoning to reach conclusions and solve problems. * Ability to prioritize multiple events based on available resources-critical thinking. * Adhere to policy and procedure requirements that are stringent, rigorous, and unwavering, including confidentiality of information and trustworthiness while dealing with sensitive information. * Communicate clearly, concisely, and effectively; relay details accurately; listen actively; think and act quickly. * Compile and analyze operational data and prepare and maintain accurate records. * Effectively interact with people of different social, economic, and ethnic backgrounds. * Establish and maintain cooperative and professional working relationships with co-workers, supervisors, representatives from other departments, and other emergency services agencies. * Follow instructions, spell correctly, and write clearly. * Handle multiple tasks simultaneously, under pressure, and in emergency and stressful situations. * Learn quickly and retain public safety and technology training material. * Maintain regular, reliable, and punctual attendance. * Obtain information from hostile, confusing, and emotional callers. * Provide effective customer service and deal tactfully and courteously with a demanding public. * Able to handle complaints and difficult situations, remaining calm under pressure. * Remember names, numbers, and locations accurately. * Read and interpret geographical spatial data and maps quickly and accurately. * Resilient and resourceful while coordinating high-risk, high-stress operations, with the objective of keeping all participants safe. Required Education/Experience: A high school diploma or GED. Preferred Certificates or Licenses: Must be able to obtain and maintain the following licenses and certifications within a given time frame: Illinois Department of Public Health, Emergency Medical Dispatcher Illinois State Police, Full Access Certification, Law Enforcement Agencies Data System (LEADS) American Heart Association, CPR Certification International Academy of Emergency Dispatch Certifications: Emergency Telecommunicator Course (ETC) Emergency Medical Dispatch (EMD) Emergency Fire Dispatch (EFD) Emergency Police Dispatch (EPD) Physical Requirements/Working Conditions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. * Work is performed in an emergency communications center. The work level can fluctuate from minimal to fast-paced and high volume. The employee deals with crisis situations that require them to quickly make major decisions involving people, resources, and property with frequently limited direction. * The PSD may be asked to work scheduled shifts at any time of the day and on weekends and holidays. Must be able to cope in a safe manner with stressful situations, emotional callers, responders, and unprofessional contacts. Under unusual circumstances, the PSD may be required to perform duties at or near the scene of any emergency. * This position is designated as essential and must report to work during times when other facilities maybe closed. This position is subject to call back and hold over to maintain minimum staffing 24/7. This position is a 24/7 operation where specialized skills and shift availability are important to the Department. You will need to be available to work any of the 3 shifts, weekends and holidays.

ANNOUNCEMENT Southwestern Illinois College is accepting applications for part-time Public Safety Dispatchers at the Belleville Campus and Sam Wolf Granite City Campus. Applications are valid for one year and will be placed in a pool for review as assignments become available. POSITION DESCRIPTION In accordance with the Mission and Values of Southwestern Illinois College, the dispatcher is responsible for receiving and disseminating information concerning complaints, incidents, and accidents; reporting discrepancies and malfunctioning equipment to the appropriate agencies; maintaining a computer-aided dispatch log; completing incident reports; controlling the radio net; dispatching patrols; serving as the Law Enforcement Agency Data System (LEADS) terminal operator; issuing student/staff identification cards and parking permits; and handling other department generated paperwork. Position subject to background check and drug testing, upon initial hire and randomly thereafter. QUALIFICATIONS * High school diploma or GED required. * Must be at least 18 years of age. * No record or conviction of a felony or a crime involving moral turpitude. * Previous dispatching experience or completion of a Public Safety Telecommunication Course of Training is desirable. * Prior experience with small office administration, personal computers, word processing, data base, spreadsheets and filing is also desirable. * Ability to obtain and maintain CPR and AED certification. STARTING PAY AND HOURS $15.00 per hour, up to 28 hours per week BENEFITS & PERKS Benefit availability and eligibility may vary from the summary listed below. Please visit ************ for more information. * Uniforms, tools, and safety equipment is provided by the College * Retirement savings plan through State Universities Retirement System of Illinois and voluntary 403(b) and 457(b) savings plan * Eligibility for medical coverage as outline in the Affordable Care Act * Employee Assistance Program, employee discounts, gym access, additional voluntary benefits and more! WORK LOCATION Belleville and/or Granite City campuses and varying shifts available. APPLICATION DEADLINE Applications will be reviewed as assignments become available. APPLICATION PROCEDURE Required application materials, such as resume, cover letter and references, should be attached to your application. Other required application materials, i.e., unofficial transcripts, etc., should be attached after your application has been submitted (official college transcripts must be provided at time of hire). Go to your My Job Applications page from the careers home page of your account. Southwestern Illinois College is proud to be an EEO/AA Employer/Educator Smoke/Tobacco/Vapor/Drug-Free Workplace

Job Posting Code : 2025027-1 Type : INTERNAL & EXTERNAL Grade : AFSCME219 Group : CITY COPME Job Family : LAW ENFORCEMENT SECURITY Job Class : EMERG COMM TELECOMMUNICATOR Posting Start : 08/08/2025 Posting End : 12/31/9999 MINIMUM HOURLY RATE: $24.05

Job DescriptionDescription: Responsible for the proficient operation of the communication and dispatch functions of the shift. Duties include those of the call taker as well as all radio positions. This employee reports directly to the assigned Shift Communications Supervisor of PSCC. Major Essential Duties Answers 911 and 7 digit non-emergency phone lines in a timely and courteous fashion Enters information received into the Computer Aided Dispatch system in a timely, accurate, and complete fashion Handles radio communications Dispatches appropriate personnel via radio, or other approved method, any and all calls and requests in a timely, accurate and courteous fashion Responsible to complete requests for information and contacts as requested by public safety agencies operating in the field, including but not limited to phone calls, and other information systems including LINK, NCIC, , E-Warrant System, and paging system Provides accounting for activities of all public safety personnel and equipment as reported to PSCC via radio and telephone by entry into the CAD system Responsible for carrying out all policies, general orders and directives for the Communications Section. Handles all communications assigned to their respective position and assists other telecommunicators as part of the team. Maintains situational awareness within the Center via passing of voice and written data to and from other operators within the Center. Must be able to multi-task while listening to both traffic on the station and dialog within the room. Operate LINK, NCIC, AVIS, DLIC, NLETS, Criminal History III and other computer system inquiries as requested by Law Enforcement member agencies as regulated by applicable Federal, State, and local rules, regulations, statues, ordinances, policies and operating procedures. Assists in development of all Standard Operating Procedures for dispatch. Trained and complies with all Federal, State, and PSCC rules, regulations, standard operating procedures, general orders, and directives for the Communication Section. Enters and process warrants and protections orders. Other duties as assigned. Supervisory Responsibilities In the absence of Shift Supervisor may be appointed as Acting Shift Supervisor to perform and carry out their duties. Relationships Operators work in close relationship with Shift Supervisors keeping them apprised of daily operations. This position is closely monitored and supervised. Requirements: Qualifications Education and/or Experience Graduate of standard high school, or equivalent supplemented with some experience in computers and customer service. Any combination of experience and training which provides the desired knowledge, skills and abilities required. Language Skills Ability to communicate effectively in English both orally and in writing Ability to create shift reports Ability to assist in the development of all standard operating procedures in dispatch Mathematical Skills Able to multiply, divide, add and subtract Demonstrate the ability to read maps Reasoning Skills Ability to solve practical problems Ability to be patient and objective Problem solving and resolution Certificates, Licenses, Registrations The ability to obtain State Telecommunicator Certification(TIPS) Criminal Justice Information System Certification(CJIS) Appropriate National Incident Management Certifications (NIMS) Emergency Medical Dispatch (EMD) Other Knowledge and/or Skills Have knowledge of the operation of a copy machine, computer, fax machine and other related office equipment. Ability to keep accurate records Strong file organization skills Ability to work under close supervision Physical Demands While performing job duties, the employee could reasonably be expected to sit, stand or walk and hear, reach with hands and arms, use hands to type, handle paper and file. Must be able to lift or move up to 20 pounds Vision requirements include close, distance, color and peripheral vision, depth perception and the ability to adjust focus Must be able to pass an audiogram test for hearing Must be able to file, bend and stoop at file cabinets and lift ledgers as needed Work Environment The work environment is considered a standard office environment. It has a noise level that is Low to Moderate. Comments An employee in this job must display the following: Positive and Professional Attitude Be a team-player Must be able to take instruction Must be dependable Adherence to the applicable provisions of the Department Rules and Regulations, the Boone County Administrative Code, the Kentucky Revised Statutes, and any other procedures, rules, regulations, and polices set forth by appropriate authorities Must have personal integrity and remain free of felony convictions Commitment to serve the county's best interests Ability to work all shifts Must maintain confidentiality Must be 18 years or older Must be bondable