Department: [[cust_personnelSubarea]] Pay: $42,224.00 annually Work Schedule: Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities. For more detailed information, please visit our benefits page at SCBenefits.
Responsible for processing emergency and non-emergency calls. Provide the critical link for citizens to the emergency response system. Ensure that public safety personnel can respond to emergencies in a safe and timely manner. Provide emergency medical instructions to callers in need. Provide safety instructions to callers who are in dangerous situations. Document pertinent information as provided by callers.
Exercise professionalism, compassion, and empathy in all interactions with citizens and other first responders. Call Takers should be able to adapt to unknown, unforeseen, and often extreme circumstances in real time. Exercise exceptional decision-making and problem-solving skills while adhering to policy guidelines and protocols.
ESSENTIAL JOB FUNCTIONS:
Answer calls via telephone system; effectively interview callers by using established call taking techniques to ensure an efficient flow of information to dispatchers and other first responders
Make customer service a priority
Utilize Computer Aided Dispatching (CAD) system for call entry
Provide necessary instructions or directives to callers
MINIMUM QUALIFICATIONS:
High school diploma or equivalent
18 years of age at time of hire
No felony convictions
PREFERRED QUALIFICATIONS:
Bilingual
REQUIRED PRE-EMPLOYMENT TESTING/SCREENING:
Physical
Criminal background check and pre-employment screens
TRAINING AND PROMOTIONAL PROCESS:
New hires are first trained to manage emergency calls and are then expected to cross-train into the role of a Dispatcher when they attain proficiency as a Call Taker. Promotions are merit and performance-based.
Call Taker ($20.30 hourly) - Starting pay.
Dispatcher I ($22.39 hourly) - Granted immediately upon acceptance to the dispatch training academy.
Dispatcher II ($24.67 hourly) - Earned after a demonstrated level of proficiency in dispatching.
Applicants have rights under Federal Employment Laws. Please find more information under the following link. Apply for a Job | Sedgwick County, Kansas
$42.2k yearly 3d ago
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Emergency Communications Officer
University of Kansas 3.8
Dispatcher job in Lawrence, KS
All duties are performed in accordance with department and state regulations, Federal Communication Commission regulations and the National Crime Information Center policies. Responsibilities include: 25% - Utilize multiple computer systems to include computer-aided dispatch (CAD), telephones, alarms and emergency notification systems. Make rapid, accurate and complete data entries. Follow established policies and procedures. Report software/hardware problems to the supervisor and perform minor adjustments and basic maintenance. Monitor and/or operate alarm systems to include intrusion, fire, armed robbery, anti-theft, National Weather Service and Civil Defense warning systems. Route emergency information to proper personnel.
20% - Operate a radio base station sending and receiving messages with emergency service personnel and agencies in accordance with FCC regulations and established procedures. Hear and understand the content of simultaneous/multiple voice transmissions while monitoring multiple radio frequencies to include University of Kansas Police Department, Lawrence Police, Lawrence-Douglas County Fire and Medical, Douglas County Sheriff, Kansas Highway Patrol and other University departments. Identify frequencies by observing multicolored light indicators on the radio console or hearing and distinguishing voices and/or tones. Use proper methods of transmitting that involves activating buttons located on the radio console and relaying information to responding units and shift supervisors in an accurate and concise manner. Log pertinent information and monitor the status and location of on-duty units.
20% - Answer police department telephone business lines, administrative lines and 911 emergency lines for the University. Use proper communication techniques in answering inquiries dealing with complaints. Prioritize by importance. Uses communication techniques to calm excited and/or verbally abusive callers to gather incident specific data. Dispatch emergency services to include police, fire and medical, as needed. Make telephone notifications to personnel and administrators relaying pertinent information, as appropriate or as requested. Log telephone calls as required. Manages a text telephone for TTY/hearing impaired.
15% - Operate a highly technical data transmission and retrieval computer using proper codes to send, relay and receive information from other criminal justice agencies. Use appropriate computer codes, formats and policies. Provide general information, as requested, by emergency service responders, administrators and the general public.
10% - Coordinate communications in routine and emergency situations. Manage the total communication operation that frequently involves multi-tasking the following: answer and prioritize multiple phone calls; rapid and independent dispatch decisions based on appropriate rules, regulations, policies and procedures; monitor and record in a computer data base radio transmission system; coordinate emergency response units. Ensure established deadlines are met, as applicable. Maintain logs, records and reports in conformance with appropriate policies and procedures.
5% - Participate in training as directed by supervisor and/or the department. May be requested to work special/emergency assignments including but not limited to major crime scenes, large University events and/or disaster sites. May assist the public by providing information concerning the University, department policies/procedures and job-related topics.
5% - Other duties as assigned.
Req ID (Ex: 10567BR)
31866BR
Disclaimer
The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX, ******************, Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, ************, 711 TTY.
Work Schedule
Four-day work weeks for three different work shifts: 8 a.m. - 6 p.m., 2 p.m. - 12a.m. and 10 p.m. - 8 a.m, Sunday through Saturday.
Shifts are assigned with rotating days off. Overtime is available and or required for special events, major incidents and shift coverage.
FLSA Status
Nonexempt
Contact Information to Applicants
Sandy Patchen ***************
Required Qualifications
* High school diploma or completion of a G.E.D. equivalency.
* No previous experience required; however, a new employee receives a minimum of 12 weeks in-house training and is not released to work independently until competence is proven.
Employee Class
U-Unclassified Professional Staff
Advertised Salary Range
$41,912.00
FTE
1.0
Preferred Qualifications
* Experience in an emergency/non-emergency communications network operation.
* Experience in using multiple phone systems.
Position Overview
The University of Kansas is seeking a full-time Emergency Communications Officer who will work with police and emergency personnel in protecting the life, health, safety and campus property by expeditiously receiving, analyzing, evaluating and prioritizing emergent and non-emergent information via telephone, radio, computer, alarms, printers and in-person contacts. The position also processes and maintains police records.
The KU Emergency Communications Center operates 24 hours a day, 365 days a year, including holidays. Communications personnel work four-day work weeks for three different work shifts: 8 a.m. - 6 p.m., 2 p.m. - 12a.m. and 10 p.m. - 8 a.m, Sunday through Saturday. Shifts are assigned with rotating days off. Overtime is available and/or required for special events, major incidents and shift coverage.
KU Police Department within KU Operations builds partnerships within the KU community to promote a safe and secure campus environment for students, faculty, staff and visitors. KU Operations supports KU's mission of learning, scholarship, and creative endeavor by providing the visible and behind-the-scenes services that make possible the university's academic and research missions.
KU offers great benefits to employees with up to 176 hours of paid vacation per year, 96 hours of sick leave earned per year, nine paid holidays plus one discretionary day, a retirement program, medical & dental insurance, life and disability insurance, other benefit plan options, and State of Kansas discounts offered by various vendors. KU also offers employees educational and professional development opportunities. Tuition assistance offers up to 12 credit hours per year for employees and Employee Dependent Tuition Assistance Scholarship (EDTAS) award opportunities! Details available at: *************************************************
KU's excellence is a result of the rich tapestry of experiences, perspectives, and backgrounds of our faculty, staff, students, and colleagues from across our nation and the globe. At KU, we invest in continuous learning and growth by creating a climate where people engage in respectful dialogue and debate and support each other's success. We foster a culture of care where each person is seen, heard, and valued. When people feel a true sense of belonging, we believe they are better able to reach their full potential and achieve remarkable things.
KU is not able to provide immigration sponsorship for this position.
The successful candidate must be eligible to work in the U.S. by the effective date of the appointment.
Reg/Temp
Regular
Shift Differential
60 cents
Application Review Begins
05-Jan-2026
Anticipated Start Date
09-Feb-2026
Additional Candidate Instruction
In addition to the online application, the following documents are required to be considered for this position:
* A cover letter addressing how required and preferred qualifications are met.
* Resume or curriculum vitae.
* Name and contact information for three professional references.
Application review begins Monday, January 5th 2026 and will continue until all positions have been filled.
Job Family
Public Safety-KUL
Work Location Assignment
On-Site
Position Requirements
* U.S. citizen or non-U.S. citizen legally able to perform the work in or for the United States.
* Must possess a valid form of identification for background check and hiring requirements (e.g., driver's license, passport, birth certificate).
* Must be at least 18 years of age.
* Must pass a thorough background check.
* Must be free of any diversions for or convictions of felonies or their equivalent and free of any diversions for or convictions of misdemeanor crimes of domestic violence or their equivalent.
* Become NCIC certified prior to the end of the initial six-month probationary period.
* Must be able to work assigned 10-hour shifts with rotating days off.
* Hearing correctable to a range that will allow normal radio and telephone conversation with field units with or without accommodation. Must submit to a hearing examination.
* Vision correctable to a range that will allow reading of computer display terminals, maps, and printouts quickly and accurately.
* Ability to perform all essential job functions and not pose a direct threat to the health or safety of self or others.
* On occasion, be available to be called in to work or held past the normal shift schedule with little or no advance notice.
$41.9k yearly Easy Apply 35d ago
911 Dispatcher
City of Broken Arrow, Ok 4.0
Dispatcher job in Broken Arrow, OK
Salary $23.57 - $25.92 Hourly Job Type Full-Time Hourly Police - Communications Munis Job Class SPECIALIST Opening Date 01/22/2026 Closing Date 2/5/2026 11:59 PM Central FLSA Non-Exempt Bargaining Unit GEN * Description * Benefits * Questions
Job Description
Location: 3006 Police-Communications
Pay Grade: A08
FLSA Status: Non-exempt
Under general supervision, receives emergency and non-emergency telephone calls and dispatches appropriate emergency personnel.
* This position performs duties deemed to be "safety-sensitive" and is therefore subjected to random drug testing under the City's policies*
Essential Job Functions
* Answers incoming emergency and non-emergency phone calls; transfers calls to special units within the department as appropriate.
* Dispatches police, fire, and EMS personnel as appropriate.
* Dispatches Animal Control Officers; dispatches after hours public works calls.
* Provides medical instructions within the guidelines of Pro Q and A.
* Provides scene safety and preservation instructions to citizens.
* Maintains control and logistical knowledge of all city resources including, but not limited to, personnel in the field, fire units, police units, and animal control units.
* Monitors alarm panels; monitors video surveillance of lobby and back entrance.
* Enters reports as necessary.
* Completes record checks upon the request of officers and/or fire marshals, including driver's license and criminal histories.
* Provides assistance to responders by supplying information or dispatching additional assistance.
* Prepares juvenile criminal histories for the City Prosecutor.
* Provides criminal histories to other agencies as requested.
* Participates in training seminars and skills tests.
* Enters and updates NCIC files.
* Enters Uniform Crime Reporting information for state and federal reporting.
* Performs other duties as assigned.
Minimum Education and Experience
Requires a High School Diploma or GED equivalent, supplemented by one to two years of related experience; or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Possession of or ability to readily obtain APCO Basic Telecommunicator Certification. Possession of APCO Public Safety Telecommunicator Certification, EMD Certification, EFD Certification, CPR Certification, OLETS Certification and FEMA based training on the National Incident Management System, preferred. Training knowledge of Triage first aid, TRACIS, Vantage Point Mapping, Sentinel 911, Harris Radios, Incident Command, Swift 911, emergency operations awareness for inclement weather, AXIS camera stations, CAD, Crimes, and Mobile Data, HAZMAT, and first responder safety, preferred.
Physical Requirements
Tasks involve the ability to exert minimal physical effort in sedentary work, typically involving some combination of balancing, feeling, handling, hearing, kneeling, mental acuity, reaching, repetitive motion, speaking, standing, talking, visual acuity, walking and which involves some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
An offer of employment is contingent on the verification of credentials and other information required by the City of Broken Arrow policies, including the successful completion of a background check and drug/physical screening.
City of Broken Arrow is an Equal Opportunity Employer and values diversity at all levels of the workforce. Employment selection and related decisions are made without regard to sex, sexual orientation, gender identity, race, age, disability, religion, national origin, ethnicity, color, genetic information, marital status, or any other protected class. Broken Arrow is committed to reasonable accommodation, and a smoke free/drug free workplace.
2026 COBA Benefit Guide
This document is intended to give an overview of benefits offered to full-time, non-union City employees.
Benefit coverage begins on the first of the month following 30 days of employment
Retirement
* The City offers a 401(a) defined contribution retirement plan through the Oklahoma Municipal Retirement Fund (OMRF). The City contributes 10% of the employees' earnings into the plan. Employees become 20% vested after three years and vesting increases 20% for each additional year of service until 100% vesting is achieved at seven years. Employees may elect to contribute an additional amount.
* The City also offers access to a 457 retirement plan, both traditional and Roth, through Mission Square retirement.
Preferred Providers
Through our preferred providers, the City is pleased to offer anyone on the health plan access to medical services at no additional cost.
* Clinic: Anyone on the City's medical plan can access the Remedy Health clinics, including their on-site pharmacies, labs and imaging services at no cost.
* ZERO Card: Zero offers a wide range of services that may be ordered by your doctor, including labs, imaging, colonoscopies, orthopedic surgery, sleep studies, physical therapy and more- all at no cost to the employee.
Paid Leave
* Vacation: One week of vacation is available after six months of employment. Thereafter, vacation is accrued monthly according to year of service.
Procedure: Vacation leave cannot exceed the actual accrued number of hours earned by the employee. Holidays and other non-scheduled workdays shall not be computed in vacation leave expenditure. Each department establishes its own vacation scheduling procedures. Vacation cannot be used as the last day of employment.
* Holidays: Twelve paid holidays, plus one floating holiday each year.
* Sick: Eight hours per month up to maximum of 1,040 hours (130 working days).
Other City-paid benefits
* Life Insurance & Long-Term Disability - The City pays the entire premium for a term life insurance policy, as well as a long-term disability benefit that replaces part of your salary if you become unable to work for several months. The life insurance is equal to the employee's annual salary.
* Employee Assistance Program- Through Community Care EAP, City employees and their families can call for help with a variety of personal, professional, mental health, substance abuse and financial concerns. Three free visits are offered each year, with a reference for ongoing support if needed.
* Virta-Diabetes Reversal Program- This program is free to diabetic and pre-diabetic employees and spouses who are enrolled in the health plan. Virta's powerful program is shown to reverse Type 2 diabetes with coaching and nutrition management, leading to better health and reduced use of medication.
Voluntary Supplemental Benefits
Additionally, all City employees may take advantage of reduced-cost and/or pre-tax access to the following voluntary benefits
* Flexible Spending Account (FSA)
* Dependent Care Account
* Accident Insurance
* Short-Term Disability Insurance
* Critical Illness/Cancer Insurance
* Genesis gym membership
* Crunch Fitness gym membership
* Pre-paid legal services
* IDShield membership
* No cost LifeBalance program, access to local and nation-wide discounts of participating online businesses
01
Can you work: 7PM- 7AM Sun, Monday, Tuesday, with rotating Wednesday?
* Yes
* No
02
Can you work: 7PM-7AM Thursday, Friday, Saturday, with rotating Wednesday?
* Yes
* No
Required Question
$23.6-25.9 hourly 6d ago
EMERGENCY 911 DISPATCHER
Shawnee County, Ks 3.6
Dispatcher job in Topeka, KS
Starting Pay between $21.85 - $23.66 is dependent on prior emergency dispatching experience. $1,500 hiring bonus. Plus $1.00-$1.50 Shift Pay for 2nd & 3rd Shift. * 911 Dispatcher receives requests for services of a public safety nature including fire suppression, medical emergency and law enforcement and relays them to the appropriate agencies providing these services.
* Minimum Qualifications Include: High School Diploma or GED. No felony convictions. Required to type thirty-five (35) words per minute. Required to pass a background investigation, pre-employment physical and drug screen. Must be able to work most weekends and holidays, hours other than regular daytime schedule and work a rotating day off schedule. Full Description in PDF: ************************************************ DocumentId=1073
$21.9-23.7 hourly 60d+ ago
911 Emergency Communications Dispatcher
City of Liberal 3.4
Dispatcher job in Liberal, KS
911 Emergency Communications Dispatcher
Department: Communications
Supervisor: Communications Director
FLSA: Non-Exempt
Apply at: ******************** XB2KfX57
This classification exists is to operate computer and other related communications equipment to accurately receive and transmit information of importance accurately receive and transmit information for the City of Liberal n Seward County. Work involves evaluating incoming 9-1-1 calls to determine the appropriate level of Police, Sheriff, Fire and/or EMS assistance. Employees are expected to utilize their communication skills and to exercise considerable judgement. Performed work with general direction of a Communications supervisor who is available for consultation. Position requires shift, holiday, and weekend work.
ESSENTIAL FUNCTIONS:
Operates a computer-aided dispatching console consisting of a computer-based telephone system and radio console;
Answers incoming call and extracts necessary information from citizens and City/County employees;
Evaluates incoming calls to determine the nature and urgency of the call;
Dispatches the appropriate emergency response unit or personnel;
Receives radio calls from field units, transmits messages via radio or telephone, and makes inquiries to obtain requested information or services;
Contacts outside agencies and other City/County departments to coordinate aid (i.e., contacts utility companies to inform that wires are down or to arrange for electrical shut-offs, contacts the Water Services Department to arrange for water turn-off, contacts the Police or Sheriff department for assistance);
Transmits messages and ensures accurate receipt and understanding;
Receives telephone calls from the public and follows through by relaying information to appropriate departmental personnel for action;
Logs information relating to calls received over the telephone or transmitted by radio;
Answers telephone calls for paging and performs paging functions;
Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality customer service.
Additional Duties
Answers routine questions or refers calls to appropriate agencies on non-emergency inquiries;
Files data and performs other routine clerical tasks;
Answers routine questions or refers calls to appropriate agencies on non-emergency inquiries;
Attends in-service training classes in order to maintain required certifications;
Knowledge of:
Organization, policies, operating procedures, and methods of the department to which assigned.
Emergency medical procedures.
Medical terminology.
The city street and county road system and geographical layout of the city of Liberal and surrounding service areas throughout Seward County.
Skill in:
Operating communications equipment (multi-button telephones, base radio, computer terminals) quickly and accurately.
The use of the compute-aided dispatch system and radio console.
Ability to:
Operate computer dispatch equipment, base radio equipment, automatic switchboards, and monitoring equipment.
Understand and follow moderately complex oral instructions in the English language.
Remain calm and effective under heavy workload and emergency situations.
Speak with a clear, well-modulated voice.
Write legibly using proper sentence structure, grammar, punctuation, and spelling.
Obtain and act on information quickly and accurately.
Respond to aural or visual signals.
Communicate orally, in the English language using a telephone and radio.
Comprehend and make inferences from written material.
Learn job-related material primarily through oral instruction and observation. This learning takes place mainly in an on-the-job training setting.
Learn street locations, county roads, station locations, and geography of the areas served.
Remain in a sitting position for extended periods of time.
Work cooperatively with citizens, co-workers, sworn personnel, and other City and County employees.
Working Conditions:
Office Environment; exposure to computer screens.
Essential and marginal functions may require maintaining physical condition necessary for walking, standing or sitting for prolonged periods of time; extensive use of computer keyboard.
Remain calm and exercise judgment in making decisions in emergency situations under heavy workloads.
Remain in a sitting position for extended periods of time.
Additional Requirements:
Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift. Duties as assigned.
Must be able to pass the City of Liberal/Seward County Dispatch program within 6 months of hire and maintain certification during employment.
A valid driver s license and have a good driving record.
18 years of age or older
Schedule:
6 AM- 6 PM
12 hour rotating shifts
ACCEPTABLE EXPERIENCE AND TRAINING:
One year of experience in the operation of two-way radio and/or telephone switchboard equipment, including some experience in general typing and clerical work. Other combinations of experience and education that meet the minimum qualifications may be substituted. High School diploma or GED required & must be able to pass background check.
$42k-52k yearly est. 60d+ ago
Police Dispatcher Trainee
The City of Oklahoma City 3.7
Dispatcher job in Oklahoma City, OK
PAY AND FAIR LABOR STANDARDS ACT (FLSA) STATUS:
Pay Range: 411
Hourly Rate: $19.67 - $30.42
FLSA Status: Non-Exempt
The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City's step placement policy.
BACKGROUND CHECK
Civilian employees of the Oklahoma City Police Department must successfully complete a comprehensive background check and polygraph test prior to employment.
POLICE DEPARTMENT POLICY
The Oklahoma City Police Department's Body Art/Visible Tattoo Policy is available at the following link: ************************************ Please ensure you have read the policy, understand the policy, and are willing and able to comply with the policy.
ELIGIBILITY LIST PREFERENCE ORDER
Full-time City employees will receive preference in the following order: major division first, then department, then all other full-time City employees. Part-time/year-round City employees will receive preference next. If there are no qualified full-time City employees or part-time/year-round City employees, external applicants will then be considered (when the vacancy is open to external applicants).
APPLICATION, HIRING, AND BACKGROUND
When completing the application, applicants will be asked to respond to application questions. These application questions are based on the Job Requirements for the position.
Completion of the application questions is required.
Applicant responses to the application questions must specifically answer the questions asked.
Responses to application questions must be supported by work history/information listed on the application/resume, sufficient to demonstrate qualifications for the position.
Applicants may upload only two attachments. Attachments may include, but are not limited to a resume, cover letter, DD214 or NGB Form 22, transcripts, etc. Applicants may also choose to combine documents into one field for upload.
Applications may not be reviewed if specific responses to application questions have not been provided.
Each application submission is reviewed independently.
For detailed information about the City's hiring and background processes, check out the: Quick Guide to Hiring and Background Checks
If you have questions, check out the: Frequently Asked Questions
Please note the background check process for Police Department positions is specified above.
TOTAL REWARDS
At the City of Oklahoma City, our Total Rewards package is designed to honor your service, fuel your growth, and support every part of your life. We offer:
Competitive pay
An average of $22,000 annually contributed toward your benefits and retirement
A comprehensive package designed to support your health and wellness, financial security, work-life balance, and personal and professional growth and development
Explore all the ways we invest in you: City of Oklahoma City Total Rewards
POSITION DESIGNATIONS
This job classification has been designated as a safety sensitive job classification in accordance with the Oklahoma Medical Marijuana and Patient Protection Act, 63 O.S., § 427.1
et seq.
(OSCN 2019), effective August 29, 2019. This means employees in this job classification can be subject to disciplinary action up to and including termination if they test positive for marijuana components or metabolites, even if they possess a medical marijuana license.
This job classification has been designated as a cyber security sensitive job classification effective June 26, 2023, in order to comply with United States Department of Justice, Federal Bureau of Investigation, Criminal Justice Information Services (CJIS) Division's Criminal Justice Information Services Security Policy (Version 5.9.2, 12/07/2022), 5.12 Policy Area 12 Personnel Security. The policy requires national fingerprint-based records checks be conducted prior to granting access to criminal justice information for all personnel who have unescorted access to unencrypted Criminal Justice Information (CJI) or unescorted access to physically security locations or controlled areas (during times of CJI processing). Employees in this job classification will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check after receiving a conditional offer of employment. Additionally, employees in this job classification must complete the required CJIS Security and Privacy Training and pass the online certification test.
JOB SUMMARY
This posting will be used to fill a current vacancy in the Public Safety Support Division of the Police Department within the City of Oklahoma City. An eligibility list will be established or supplemented for filling future vacancies per provisions of the American Federation of State, County and Municipal Employees (AFSCME) Collective Bargaining Agreement. This position is under the direction of a Police Dispatch Coordinator. The Police Dispatcher Trainee serves as the communication link between calling parties and Police Department units in the field. Employees of this classification receive classroom instruction and on-the-job training. During this time, the trainee will receive formal instruction/training on the Oklahoma Law Enforcement Telecommunications System (OLETS) and must attain proficiency in the skills, knowledge and ability required to function at the full performance level of a Police Dispatcher. Essential job functions include: accurately and efficiently receiving and relaying critical information via two-way radio, computer-aided dispatch, multi-line telephone and teletype systems; dispatching emergency response and support units to reported trouble locations; operating computerized data networks to input and/or retrieve data; maintaining written logs and standard departmental reports; and monitoring radio frequencies to respond to field units status reports and request for assistance. Additional duties at the airport include operating and monitoring the closed-circuit camera and security door lock systems. The Police Dispatcher Trainee must adapt to stress involved in responding to numerous and/or simultaneous calls and remain calm in emergency situations. The employee works semi-independently following prescribed procedures with unusual situations referred to a working supervisor. Work is reviewed through continued video/audio observation by the supervisor.
VETERANS PREFERENCE
Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement.
JOB REQUIREMENTS
Knowledge of keyboard.
Skill in following instructions and specified procedures.
Skill in communicating verbally using tact and diplomacy.
Ability to operate two-way radio, computer-aided dispatch and teletype systems.
Ability to operate and monitor closed-circuit camera and security door lock systems. (Airport only)
Ability to obtain, record, and relay pertinent information related to airport operations. (Airport only)
Ability to obtain, record, and relay pertinent information related to law enforcement activities.
Ability to remain calm in emergency situations.
Willingness to make decisions.
Willingness to maintain confidentiality.
COMPETENCIES
One City, One Team (Teamwork/Team Oriented) (1) Recognizes, values, and leverages the ideas, opinions, and perspectives of others; (2) participates willingly and effectively as a team lead or team member; (3) builds consensus; fosters team commitment, spirit, pride, and trust; (4) collaborates with others to accomplish goals and objectives and achieve results; (5) expresses facts, ideas, messages, and information (technical and non-technical) to individuals or groups clearly, concisely, accurately, understandably, with honesty, tact, and diplomacy and in a manner that is appropriate for the intended audience; (6) actively listens, clarifies information as needed; (7) [Core Value One City, One Team] shares information, resources and solutions across departments; (8) [Core Value One City, One Team] asks for help early and offers it often; (9) [Core Value One City, One Team] collaborates across teams before decisions are made.
Service First (Customer Centric) (1) Demonstrates commitment to public service; (2) serves and satisfies internal and external customers in a timely and effective manner; (3) establishes, commits to, and maintains high standards for producing quality work products and being responsive to customers; (4) supports the Department/City's mission; develops and executes strategies with the customer in mind; (5) [Core Value Service First] acts quickly and follows through until the job is complete; (6) [Core Value Service First] serves everyone with genuine respect, diligence and professionalism; (7) [Core Value Service First] makes decisions with the people we serve in mind.
Respect Always (Conduct) (1) Conducts oneself with the utmost integrity and professionalism; (2) demonstrates humility; (3) encourages people to share their perspectives, ideas, and opinions; (4) makes decisions based on a sense of shared purpose; (5) takes responsibility for actions and decisions; (6) resilient; (7) leans in to challenges and problems with creative solutions; (8) speaks up and challenges the status quo; (9) relies on the character, ability, strength, truth, and transparency of others and the organization; (10) [Core Value Respect Always] listens with curiosity and speaks with care; (11) [Core Value Respect Always] embraces different perspectives and lived experiences; (12) [Core Value Respect Always] gives feedback constructively and receives it openly.
Own the Outcome (Execution and Results) (1) Sets well-defined and realistic goals and high standards of performance for self or self and others; (2) displays a high level of initiative, effort, and commitment toward performing work; (3) completes assignments in a thorough, accurate, and timely manner, and delivers results; (4) works with minimal supervision, is motivated to achieve, and demonstrates responsible behavior; (5) demonstrates understanding of all aspects of the job (as specified on the approved job description) and application of accrued knowledge in carrying out duties and responsibilities; technical knowledge; skill in the techniques, equipment, procedures, and work required; (6) [Core Value Own the Outcome] takes initiative to fix it or escalates issues; (7) [Core Value Own the Outcome] follows through on commitments; (8) [Core Value Own the Outcome] speaks up when accountability is missing.
Keep Getting Better (Workplace Standards) (1) Takes meal periods and breaks according to policy; (2) ensures sick leave usage does not negatively impact productivity of work unit; (3) notifies supervisor of unscheduled absences; (4) accepts suggestions and supervision with a positive approach; (5) completes work timely and correctly; (6) [Core Value Keep Getting Better] takes time to reflect and act on what is working and what is not; (7) [Core Value Keep Getting Better] learns from mistakes without blaming; (8) [Core Value Keep Getting Better] supports self and other's development and growth.
Safety (1) Complies with all safety policies and practices; (2) promotes a safe work environment; (3) participates in safety meetings; current on completion of safety trainings.
WORKING CONDITIONS
Inside at all times in a climate-controlled environment where temperature ranges between 60
o
-70
o
Fahrenheit and relative humidity is between 50%-60%.
Exposure to continuous noise at low levels as produced by other dispatchers, computer terminals, video monitors, and climate control equipment.
May be asked to work beyond regular work hours during a disaster.
Will be required to work shifts including nights, weekends, and holidays.
Note: Typical City employee working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8:00 a.m. and/or end beyond 5:00 p.m., and/or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit/department.
PHYSICAL REQUIREMENTS
Arm-hand steadiness and manual/finger dexterity enough to use a computer keyboard, two-way radio, etc.
Near vision enough to read video display monitors, and written communications such as memos and written supervisory information.
Hearing and speech enough to communicate in person, by telephone, two-way radio, etc., in a semi-noisy environment, as produced by other dispatchers, equipment, etc.
Note: The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
OTHER DETAILS
Eligibility List: An eligibility list will be established from this posting consisting of applicants who receive a score of 70 percent or better. Multiple selection procedures may be utilized; a minimum of 70 percent or better will be required on each; and the results of multiple selection procedures will be equally weighted. The eligibility list will be in effect for 180 days from the date of the final selection procedure and will be used to fill future vacancies.
Pay Method: City employees are required to receive pay electronically, either via direct deposit or pay card.
Former Employees: If this position is open to external applicants and you are a former employee, you must be eligible for rehire to participate in any selection process. If you are unsure of your rehire status, please contact the Human Resources Department at **************. If your rehire status has been coded “Not Eligible,” “Eligible 3,” or “Conditional,” you will need to request a review of your rehire status through the Human Resources Department's Employee and Labor Relations Division.
Background Investigation, Drug Testing, Physical Examination: Upon a conditional offer of employment/acceptance of position, the City of Oklahoma City will conduct a criminal history background check for external applicants. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment.
If the position accepted includes a driver license (commercial or non-commercial) Job Requirement, the City of Oklahoma City will obtain a Motor Vehicle Report for internal and external applicants.
If the position accepted is safety sensitive and/or a driving position, internal and external applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy prior to being directed for a drug test. A copy is also available at the links below:
AFSCME CBA Addendum C: Drug and Alcohol Testing Policy
If the position accepted is cyber security sensitive, internal and external applicants will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check. Additionally, employees in this job classification must complete Level 4 Security Awareness Training and pass an online certification test.
If the position accepted includes a lift/push/pull/carry Physical Requirement of 25 pounds and greater, internal and external applicants will be directed for a physical examination.
AN EQUAL OPPORTUNITY EMPLOYER
If you require reasonable accommodation at any time during the hiring process, please notify one of the Human Resources Department Representatives by calling ************. The City of Oklahoma City will not discriminate against any applicant or employee because of race, color, religion, sex (including pregnancy, actual or perceived sexual orientation, and gender identity and/or expression), national origin, age, disability (mental or physical) and genetic information (including family medical history).
$19.7-30.4 hourly Auto-Apply 1d ago
Police Dispatcher
Oklahoma City Community College 3.7
Dispatcher job in Oklahoma City, OK
Posting Number Staff_0403432 Classification Title Staff Working Title Police Dispatcher Datatel Position ID SASE5POLDISP1B Annual Hours 2080 Placement Range $15.07 - $16.96 Position Type Regular Job Category Non-Exempt General Description This position performs duties associated with emergency and non-emergency response of a Campus Police Department to service calls and inquiries received through on-scene observations, telecommunications, emergency alarms, and personal contact with campus patrons.
Reports To Campus Police Communications Coordinator What position(s) reports to this position?
None
Minimum Education/Experience
High School diploma or GED
Minimum (1) year clerical/switchboard experience
Required Knowledge, Skills & Abilities
Knowledge:
Computers and related software programs
Police dispatch protocol or related law enforcement protocol
Customer service principles
Skills:
Operating a telephone switchboard
Communicating in a clear and concise manner
Operating office business equipment (i.e. scanners, FAX, and Copiers)
Using a computer, keyboard, and mouse
Using a two-way radio
Organizing, filing, and retrieving documents from files.
Abilities:
Obtain, note, and transfer details of complex situations to police or security officers by telephone or radio communication
Effectively prepare, organize, file, and retrieve written forms, logs, and report documents
Respond effectively and calmly with difficult or irate callers
Recognize critical situations and organize actions following protocols and standards for emergency responses
Remain calm in an emergency
Physical Demands/Working Conditions
PHYSICAL/MENTAL DEMANDS AND WORKING CONDITIONS:
The work is sedentary work which requires the person in this position to occasionally exert up to 10 pounds of force to grasp, lift, carry, push, pull or otherwise move objects, including the human body.
Additionally, the following physical abilities are required:
This position requires the person to frequently communicate with and listen to students, faculty, staff, and others to perform the essential functions of the position; must be able to exchange accurate information in various situations.
This position requires the person to frequently move about the office to assist customers and perform the essential functions of the position.
This position requires the person to frequently operate a computer and other equipment to perform the essential functions of the position.
This position requires the person to frequently operate equipment that involves repetitive motions of hands and wrists.
This position requires the person to frequently position self to access materials that may be above head or at ground level.
This position requires the person to use upper and lower body to exert force up to 20 pounds to grasp or lift materials or equipment.
This position requires the person to frequently position self to work assist Police Department staff, customers, and work with equipment.
This position requires the person to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
This position requires the person to judge, observe, and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.
Work is performed in a relatively safe and secure indoor environment. May be exposed to infectious diseases. Occasionally required to function around prisoners, mental patients, or uncooperative, agitated, and/or hostile individuals.
Work is performed regularly where decisions are made that could lead to major community or organizational consequences if there is a failure to make the appropriate decision at the time. '
Work is performed during a flexible schedule including a weekend schedule; can be assigned to any shift to best meet the needs of the Campus Police Department; and must work weekends, holidays, and overtime as needed.
Preferred Qualifications
Associate degree
Minimum (1) year previous work experience as a police dispatcher either in a law enforcement or in a college campus, student life situation.
OLETS Certification (active or expired)
OKFirst Weather Radar Certification
Required Training
Annual Campus Security Authority (CSA) Training
Quarterly compliance training as assigned by the institution.
Work Hours
Work hours will be assigned to best meet the needs of the Campus Police Department. The Police Dispatcher is required to be available to work, days, evenings, weekends, holidays, and overtime, as needed.
Department Campus Police Department Job Open Date 10/17/2025 Job Close Date Open Until Filled No HR Contact Rose Sanchez Special Instructions to Applicants
Applicants are to thoroughly complete the online application and attach the following required documents: cover letter, resume, and transcript conferring highest degree.
Applicants who do not attach the required documents will not be considered for the position.
For application assistance, please contact Human Resources at **************, Monday through Friday between the hours of 8:00 AM and 5:00 PM.
Job Duties
Job Duties (Position Specific)
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the , but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.
Job Duties (Duties Assignment Statement)
Greets visitors to the Campus Police Department with respect and courtesy; answers and connects non-emergency incoming telephone calls to OCCC PBX system when necessary.
Effectively receives, comprehends, and responds to emergency and non- emergency incoming telephone, radio, and other electronic communications directed to the Campus Police Department following established protocols; obtains necessary details to facilitate a rapid, safe, and comprehensive delivery of emergency services.
Exchanges information utilizing written or oral communication; assigns proper personnel to all service requests.
Recognizes the need for external emergency resources and initiates communication with appropriate agencies.
Monitors and utilizes closed circuit television (CCTV) system, fire systems, and security alarms to assist officers in maintaining a safe and secure campus.
Maintains a functional awareness of campus geography, events, schedules, and key safety and security concerns. Maintains records related to incident reports, lost and found property, communication logs, traffic citations, and service requests.
Job Duties (Safety / Policy & Procedures)
Abide by the policies and procedures published in the Board of Regents Policies and College Policies & Procedures (****************************
Contributing to a safe educational & working environment is the responsibility of all College employees and is accomplished when employees:
Adhere to established safety and health procedures and practices for the purpose of providing injury and illness prevention for self and others.
Complete quarterly health and safety training pursuant to OCCC's established safety and health procedures and practices.
Participate in all applicable OCCC emergency, evacuation, shelter in place drills, and be prepared to take action and assist others in taking appropriate action should a health or safety emergency occur.
This position has been identified as having significant responsibility for student and campus activities. The individual holding this position is designated as a Campus Security Authority (CSA). CSAs are required to report crimes they become aware of to the Reporting Structure at Oklahoma City Community College. Annual CSA training is required for individuals holding this position.
$28k-33k yearly est. 4d ago
Emergency Communication Dispatcher Trainee
Jocogov
Dispatcher job in Olathe, KS
A career with Johnson County Government is more than just a job; it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we deliver excellent public service, continually seeking to improve ourselves and our organization.
We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more! If you're searching for something more than just a job, something akin to a calling, then consider the challenge and opportunity of being a member of Johnson County Government!
The Emergency Communications division of the Department of Emergency Services is looking for a qualified applicant to fill the position of
Emergency Communications Dispatcher Trainee
.
This is a 24/7 position with shift work. The shifts could be 7:00 am-7:00 pm, 1:00 pm-1:00 am, or 7:00 pm-7:00 am. There are also weekend shifts, holiday shifts, and mandatory overtime on all shifts.
This is a temporary trainee position with a maximum full-time employment of up to one (1) year. To continue employment as an emergency communications specialist, the trainee must successfully pass the training program.
This requisition will close on Sunday, February 15, 2026.
Job Description
Under direct supervision, processes medical/fire 911 emergency notifications; inquiries and determines location and nature of emergency assistance requests; determines and sends proper responses based on location, unit status, and type of incident; obtains and provides specific information for responders to allow for immediate intervention upon arrival and to protect the safety of responders and the public.
Under direct supervision tracks unit location and availability continuously; facilitates disbursement of county emergency resources; anticipates additional resource needs by staging uncommitted units for depleted area coverage and/or response to working incidents; provides accurate documentation of call activity; maintains support resource files which indicate current street closings, hydrants unavailable, hospital patient acceptance capabilities, equipment resource lists, premise information files, and other pertinent information; observes and tests on-line and backup equipment and systems continuously.
Under direct supervision articulates, promotes, and supports the Mission, Vision, and Values of the department; provides answers and solutions for non-emergency requests for information and services; reviews and trains to maintain current levels of operations knowledge, stays abreast of continuous system changes; enhances knowledge, and learns new skills; provides input to enhance and improve department services to our customers and the public.
Under direct supervision answers requests and completes connections; use knowledge of call information and judgment skills proactively to activate trauma plan, which includes timely notification of proper trauma center and additional resources; responds based on stated injuries, location, traffic concerns, time of day, and other pertinent information; determines and provides early weather warning information through activation of county alert sirens, radios and pagers with accompanying alert information; provides command and control of responders until arrival on event scenes; deviates from guidelines and protocols to ensure proper outcomes of events.
Job Requirements
Minimum Job Requirements:
High School Diploma or equivalent.
The ability to pass both an auditory (Audiogram) and vision test (Ishihara Color Vision and Vision Titmus near.far.color.perip) with or without reasonable accommodation and pass a drug screen prior to employment.
Preferred Job Requirements:
International Academy of Emergency Dispatch (IAED): Advance Emergency Medical Dispatcher (Advanced EMD) and Emergency Fire Dispatcher (EFD) at time of hire or certifications completed within twelve (12) months of hire date.
Johnson County Government requires reference/background screening for all positions. Specified criteria may vary by Department/Agency
.
$35k-51k yearly est. Auto-Apply 1d ago
911 Dispatcher
City of Salina, Ks 3.8
Dispatcher job in Salina, KS
Police Department The 911 Dispatcher serves as an essential link in providing rapid communication & assistance to emergency teams. This role demands collaborative skills, meticulous attention to detail, & decisive judgment. Key qualifications include having a high school diploma & completing necessary training programs. This role is a critical connection to deliver vital services to our community.
Career Advancement: Lead Dispatcher, Communications Supervisor
On-the-Job Training: Training for the 911 Dispatcher position is conducted by seasoned professionals, offering a thorough introduction to emergency communication protocols. New employees benefit from hands-on experience, learning advanced communication techniques & problem-solving strategies essential in high-pressure scenarios. The training emphasizes real-time decision-making & adaptability, ensuring staff are well-equipped for immediate & future challenges. This commitment to continuous development encourages employees to cultivate new abilities & envision a lasting career within the organization.
Duties:
* Responsible for dispatching all police, sheriff, fire, & ambulance operations in the city & county.
* Monitors radio transmissions & provides necessary support through use of a fixed two-way communications system; monitors a computerized emergency system & dispatches appropriate response.
* Receives emergency & non-emergency telephone calls for service & dispatches necessary emergency/service response using a two-way communications system.
* Operates a nationwide computerized database providing inquiry support for authorized requestors; enters a variety of data into a computerized database for the purposes of permanent storage & retrieval.
Education: High school diploma or G.E.D.
Experience: Requires successful completion of in-service training program in communications related curriculum within six (6) months from start date of employment.
Requirements:
* Must be nineteen (19) years of age or older at start date of employment.
* No felony conviction, domestic violence related conviction, or other serious misdemeanor convictions.
* Requires successful completion of in-service training program in communications related curriculum.
Work Type: Light, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Machines, Tools, & Equipment: Calculator, computer, internet, radio, & telephone.
Selection Process: Must pass selection process that includes assessment interviews, psychological evaluation, computer voice stress analyzer examination, & thorough background checks.
Hours:
* Twelve (12) hour shifts from 6:00 a.m. to 6:00 p.m. & 6:00 p.m. to 6:00 a.m.
* Every other weekend off.
Starting Pay DOQ:
* $22.20-23.31/hr.
* $46,176-48,485/yr.
* Additional differential of $1.50/hour for hours worked after 6:00 p.m. & before 6:00 a.m.
* Additional compensation for associate's, bachelor's, or master's degrees.
* Additional compensation for bilingual Spanish-speaking employees.
Paid Time Off:
* 48 hours of vacation available upon hire, additional 48 hours earned during the year (96 hours in first year).
* 96 hours of sick leave during first year
Examination: Mandatory completion of computerized Dispatcher examination.
Watch emails for examination scheduling notifications!
Equal Opportunity Employer/Drug-Free Workplace: We consider applicants for all jobs without regard to race, sex, sexual orientation, gender identity, religion, age, color, national origin, ancestry, disability, or familial status. Applicants requiring reasonable accommodations to the application and/or interview process should notify a representative of the Human Resources Department at ************.
ADA Notice: For needed accommodations, please call ************ Office or ************ TDD Number between the hours of 8:00 a.m. & 5:00 p.m. Every effort will be made to accommodate known disabilities. For material or speech access, please call at least 5 working days prior to the event.
TH 01/22/2026
$46.2k-48.5k yearly 23d ago
Police Dispatcher
City of Overland Park, Ks 3.5
Dispatcher job in Overland Park, KS
The City of Overland Park has a full-time Police Dispatcher position available in the Police Department. Receives requests and calls for service from public for emergency assistance. Determines course of action and prioritizes calls for service. Dispatches units in accordance with procedures. Conducts records checks, verifies warrants, monitors weather conditions and checks working order of equipment.
DUTIES AND RESPONSIBILITIES:
* Receives calls for emergency assistance and other calls for service from general public and other public agencies using a multiple-line telephone console. Applies time management, multi-tasking, quick decisions, consistent conflict resolution and the ability to work under pressure in an intense environment.
* Ask questions to interpret, analyze, and anticipate the caller's situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other agencies. Determines and assigns the appropriate call type and level of assistance needed, then enter requests for police assistance into Computer Aided Dispatch (CAD) system. Appropriately transfer requests for fire and emergency medical services.
* Utilizes TTY as required. Assists citizens with non-emergency questions and problems. Uses city directory, records management system, and other resources to answer citizen's questions or refer them to the appropriate personnel.
* Dispatch police units to CAD calls for services and emergency scenes by computer, by radio and by telephone. Identify the priority level and number of units to assign to calls for service. Maintains radio contact and tracks the status of all units
* Conducts records checks on individuals, vehicles, licenses, weapons, etc., using various computer systems including NCIC and REJIS. Advises officers of hit responses and sends message to entering agency to validate the hit. Pulls warrant records if hit has been entered by Overland Park or court police officials. Updates officers about information regarding hit.
* Enter, modify, and validate entries in criminal justice databases such as NCIC and REJIS. Research entry requests to ensure all information is included; analyze entry requests and interpret established guidelines and laws to ensure the entry meets all standards. Analyze and interpret hit confirmation requests from outside agencies to determine if an entry is still valid using various records management systems and files.
* Court preparation and testimony. Meets with prosecutors to clarify facts prior to trial; responds to questions from prosecutors, defense attorneys and judges; ; reviews case reports and evidence prior to trial; understands and applies legal principles; comprehends laws and abstract concepts; organizes facts and provides accurate testimony under stress; recalls and reviews case details prior to testimony.
* Inspects all dispatch equipment and associated machinery to ensure proper working order.
* Coordinates retrieval of information from other public safety agencies. Retrieves information from electronic and hard-copy resources and relays to requestor.
* Handles requests from field personnel such as those for tows, ambulances, special equipment, public works, and other services. Contacts outside agencies for assistance as required.
* Monitors various alarms such as City Hall, Westgate, Tomahawk Ridge, Matt Ross, and Justice Center. When alarm sounds, locates and activates buttons to silence alarm. Monitors external alarm systems and when an alarm is activated, determine appropriate response.
* Monitors severe weather conditions. Coordinate notification of severe weather reports to the National Weather Service. Records severe weather information into CAD system and remains observant for any subsequent updates. Updates warnings and conditions via CAD or police radio systems as required. Monitors and appropriately activates storm sirens. Updates the Chain of Command and other key personnel on weather conditions and follow-up police responses.
* Monitor closed-circuit television / building security cameras of city facilities.
* Navigates through various computer programs such as but not limited to: NICHE Records Management System, Legacy Records Management Systems, JIMS, NCIC, REJIS, CLEAR, COPLINK, ELSAG, Everbridge, PortalOne, EnerGov, and WebEOC.
* The employee must work the days and hours necessary to perform all assigned responsibilities and tasks. Must be available (especially during regular business hours or shifts) to communicate with subordinates, supervisors, customers, vendors and any other persons or organization with whom interaction is required to accomplish work and employer goals.
* The employee must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks, where applicable.
* Performs data entry and verification of entries for REJIS and NCIC validation procedures.
Requirements:
EDUCATION & SPECIAL LICENSE(S)/CERTIFICATIONS:
* Basic education including typing or additional equivalent experience.
* Access to the Kansas Criminal Justice Information System (KCJIS) is required, so the following KCJIS requirements apply:
* Must be at least 18 years of age.
* Must have not been convicted of a felony or serious misdemeanor.
* NCIC full access certification required within 6 months of hire.
EXPERIENCE:
* Typing, data entry, police radio communications and computer experience preferred.
SKILLS:
* Excellent oral and written communication skills.
* Reading.
* PC computer skills.
* Manual dexterity.
* Ability to work in environment with constant interruptions and the ability to handle multiple tasks simultaneously.
MENTAL REQUIREMENTS:
* Ability to prioritize calls and request for service.
* Ability to recognize and protect confidential information.
* Ability to read and comprehend city and state regulations.
* Diplomacy and judgement.
* Good listening skills.
* Ability to assess situation and use judgment in responding.
* Ability to work under distracting and stressful conditions.
* Alpha and numeric recognition.
* Ability to breakdown procedures to individual steps.
* Logical reasoning.
* Patience.
* Understanding of computer commands.
* Ability to analyze safety situation.
* Good memory skills.
PHYSICAL REQUIREMENTS:
* Hand and eye coordination adequate to input computer.
* Visual stamina and visual acuity to spend long periods viewing alphanumeric data displayed
* on computer screens.
* Ability to make and receive phone calls.
* Ability to hear clearly over the phone and two-way radio using a headset.
* Ability to speak clearly and distinctly over the phone and two-way radio.
* Ability to lift 10 pounds and transport 15 feet.
* Eyestrain from PC screen.
* Ability to sit and be attentive for extended periods of time.
* Ability to adjust to high noise levels from phone usage, two-way radio traffic, printers, and alarms.
* Ability to operate computer terminals, radio equipment, video equipment, and recording devices.
* Mobility to operate all computer terminal sites within the communications room.
SUPERVISORY RESPONSIBILITY (Direct & Indirect):
* May be called upon to serve as Acting Shift Supervisor when no Supervisor is present.
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
No City residency requirement.
Must successfully pass a background check, drug screen, physical exam and essential functions test.
Normal Work Hours: Variable Shift - Police Department
Salary Range: Grade D, $26.04 - $34.66
Application Deadline: Open until filled
Benefits: Full-time
All applicants must be legally eligible to work in the United States and proof of eligibility must be provided if selected for hire.
EO/M/F/D/V
$47k-57k yearly est. 5d ago
911 Dispatcher
Lyon County, Kansas 3.6
Dispatcher job in Emporia, KS
APPLY TODAY
Come explore the endless opportunities in an environment where we support you and your professional success.
As a Lyon County Communications Officer II, you will provide the link between those requesting public safety services, both emergency and non-emergency, and evaluating and dispatching the required resources as needed. In this position, you will handle communication relay for law enforcement, fire, emergency medical services, and other emergency and non-emergency calls for service utilizing multiple forms of technology to provide lifesaving instructions. Communications Officers will be expected to have acquired the necessary information and skills to perform the job within acceptable standards after six months in this position, and will be required in an additional six months to demonstrate competency and proficiency.
This position operates on a shift schedule and may involve working long hours, weekends, holidays and/or scheduled days off. Communications Officers have continual contact with the general public, and must be able to maintain a calm, professional demeanor while effectively gathering information necessary to provide needed assistance to all citizens. Other duties as assigned. Non-exempt position with a solid base pays $21.00/hr. and benefits including, paid time off (accounts credited at 10 hours vacation and 8 hours sick per month worked), vendor discounts, health, dental, and vision insurance and much more!
PREFERRED EDUCATION AND EXPERIENCE:
· 2 years of public safety communications experience required
· 1 year of CAD experience required
· Ability to speak and read English fluently is required. The ability to speak and/or read additional language(s) is helpful.
REQUIRED EDUCATION AND EXPERIENCE:
· Must pass a background check, pre-employment physical, drug screening and work screen.
· High school diploma, G.E.D. or equivalent required.
· Emergency Telecommunicator, Emergency Medical Dispatch and Emergency Fire Dispatch certification is required to be obtained during the training period. Recertification is required throughout employment. Employees not passing initial testing, and not meeting the minimum initial score to be eligible for re-testing, necessitating a second attendance through the full course, shall not be retained.
Serious applicants only need apply.
Application and may be obtained at the Human Resources Department or online at *******************
Lyon County EOE | Women | Minorities | Disabled | Veteran
E.O.E. LYON COUNTY strongly encourages women, minorities, individuals with disabilities and veterans to apply to all of our position openings.
Disclaimer: The above information on this announcement has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employee assigned to this job.
I. JOB SUMMARY: This is a non-exempt, Grade 4 position. Communications Officers responsibilities include, but are not limited to, providing the link between those requesting public safety services, both emergency and non-emergency, and evaluating and dispatching the required resources as needed. Communications Officers are a critical link in the protection of life and property.
The roles, responsibilities, job functions, knowledge, skills and abilities set forth herein may be revised from time-to-time in order to comply with federal and state laws, departmental needs and the changing requirements for this position.
II. PRIMARY FUNCTIONS OF WORK:
a. Handling communication relay for law enforcement, fire, emergency medical services, and, other emergency and non-emergency service units as needed
b. Responsibility for radio, telephone, KCJIS, Computer, in-person, and, written communications relay of information both public and confidential in nature.
c. Must be able to act without supervision. Work is reviewed by supervisor(s) through reports and observations.
III. ESSENTIAL FUNCTIONS:
a. Receiving and responding to calls for service
b. Relaying vital information to responding units and/or summoning the proper authority
c. Maintenance of accurate radio and telephone logs
d. Accurately entering information into computer
e. Retrieving and completing accurate data entry into the Computer-Aided Dispatch system.
f. Duty to maintain a positive work atmosphere by acting and communicating in a manner so that employee gets along with customers, citizens, coworkers and management.
g. Being pleasant, respectful and civil with others on the job and displaying a good-natured, cooperative attitude.
h. Maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
i. Obligation to be reliable, responsible, dependable, and fulfill duties.
j. Must show up for work on a regular and predictable basis as scheduled
IV. MARGINAL FUNCTIONS: These include but are not limited to:
a. Accurately completing warrant, PFA (protection from abuse) Orders and NCIC entries and validations
b. Map reading and analysis
c. Type reports
d. May be required to work long hours, weekends, holidays, and/or scheduled days off
e. Clean communications area
f. Other related work as required or directed
g. May be required to participate for 2-3 years in the WorkWellKS training seminars and the Lyon County, Kansas Wellness Team roles as: Convener, Facilitator, Secretary, Communications/Promotion, Liaison to the Executive, Meaningful Employee Engager, Event Planner, Benefits Liaison, Data Liaison, and/or Facilities.
V. QUALIFICATIONS
a. Experience: Prior experience is not required. Public safety communications experience is desirable. Employee is expected to have acquired the necessary information and skills to perform the job within acceptable standards after six months in this position. Employee will be required in an additional six months to demonstrate competency and proficiency.
b. Education: High School Diploma or GED required. Requires receiving at least twenty (20) hours of continuing education training annually to maintain proficiency and certifications. Ability to speak and read English fluently is required. The ability to speak and/or read additional language(s) is helpful.
i. Emergency Medical Dispatch certification is required to be obtained during the training period. Recertification is required throughout employment. Employees not passing initial testing, and not meeting the minimum initial score to be eligible for re-testing, necessitating a second attendance through the full course, shall not be retained.
c. Citizenship: Employees must be a United States Citizen or otherwise be legally entitled to work in the United States.
d. Accountability: Employee is accountable for the efficient and acceptable performance of his/her duties and responsibilities.
e. Supervision: Limited supervision is provided by the Shift Supervisor and/or other supervising personnel.
f. Personal Relations: Frequent contact with other departments and continual contact with the general public. Employees in this position must be able to maintain a calm, professional demeanor while effectively gathering information necessary to provided needed assistance to all citizens.
g. Working Conditions: Adverse working conditions exist to public safety communication personnel. This position is sedentary in nature with minimal tasks that require lifting, pushing, pulling or carrying medium weight (25-30 pound) loads.
h. Physical Requirements: This position is sedentary in nature with minimal tasks that require lifting, pushing, pulling or carrying medium weight (25-50 pound) loads.
i. Employees hired after August, 2018: Lyon County/City of Emporia (Company) understands that a job analysis is being completed in compliance with the Americans with Disabilities Act (ADA). One of the outcomes of the job analysis is the determination of one or more job specific tests that will either qualify or disqualify the post-offer or post-employment (fit for duty) candidate for the position. For the Classification Series of LYON COUNTY/CITY OF EMPORIA: OFFICE PERSONNEL: The Company representative hereby acknowledges the following as valid physical requirements:
1. Employee lifts/carries 50 pounds occasionally (less than 33% of the time or 1-100 times per day).
2. Employee lifts/carries 25 pounds frequently (34%-66% of the time or 100-500 times per day).
3. Employee lifts/carries 10 pounds constantly (67%-100% of the time or over 500 times per day).
4. Employees position requires pushing a maximum force of 5 pounds.
5. Employees position requires pulling a maximum force of 5 pounds.
ii. SAFE LIFTING CRITERIA:
1. Floor to knuckle: 45 lbs.
2. 12 to knuckle: 45lbs.
3. Knuckle to shoulder: 22.5 lbs.
4. Shoulder to overhead: 22.5 lbs.
5. Carry: 45 lbs.
6. Push: N/A
7. Pull: N/A
i. Special Requirements: Because of the confidential, sensitive nature of information processed, and Criminal Justice Information Systems regulations, an employee must be able to pass a background investigation and polygraph examination. Felony criminal history will automatically disqualify or terminate employment.
DISCLAIMER
This has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FSLA).
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Type: Full-time
Salary: From $20.04 per hour
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance
Schedule:
12 hour shift
Holidays
Monday to Friday
Weekends as needed
Ability to commute/relocate:
Emporia, KS: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
$20-21 hourly 60d+ ago
911 Communications Dispatcher
City of Garden City, Ks 3.4
Dispatcher job in Garden City, KS
This position with the Garden City Police Department provides law enforcement and public safety services to the community to include answering incoming telephone calls, recording information for referral, dispatching of law enforcement, fire, and/or EMS personnel and equipment and performing clerical activities.
* Operation of multi-line telephone equipment. The Communicator is responsible for answering incoming 911 and non-emergency phone calls during the shift. The Communicator must ask vital questions to interpret, analyze and anticipate the caller's situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other agencies. The Communicator will record the information to insure proper handling, referral or transfer of the call to the appropriate personnel or agency.
* Prioritizes requests for services. The Communicator will receive and respond to a variety of emergency and non-emergency services and complaints. The communicator will determine and assign the level of priority of the call based on the nature of the request and availability of personnel and will refer the request to the appropriate personnel.
* Operation of radio console. The Communicator will be responsible for learning the operation of the radio console to effectively monitor and communicate on the numerous frequencies. The Communicator will dispatch and coordinate the response of multiple public-safety agencies to the calls for service, handle the requests for information or assistance from other employees. The Communicator is responsible for learning the various paging procedures as well as the different alert tones used during the course of the shift.
* Operation of computer. The Communicator will enter calls for service, officer initiated activities, dispositions, responsible party information, alarms, driver's license and vehicle registration requests, NCIC and warrant checks and other information in to the computer. The Communicator will retrieve information from the computer to provide support to the other divisions or other agencies.
* Process of reports, calls for service. The Communicator will be responsible for documenting the actions of the officers, deputies, fire personnel and other agencies on the appropriate logs. The Communicator is responsible for checking the accuracy of all calls entered throughout the shift on a daily basis.
* Knowledge necessary to perform. The Communicator must have knowledge of rules, regulations, and procedures including safety procedures. The Communicator must have knowledge of jurisdictional boundaries, as well as thoroughfares, landmarks and public buildings within the jurisdictions. The Communicator must learn and understand basic dispatch codes as well as standard abbreviations and industry terminology commonly used by emergency medical services and different law enforcement agencies.
* Clerical activities. The Communicator will be responsible for typing entries into the computer. The Communicator must have the ability to write clearly and spell correctly. Roll call information forms will be forward to the appropriate personnel.
* Ability to use Word, PowerPoint, Outlook, GIS, RMS, CAD and NCIC.
* Maintains security and confidentiality of all records.
* Communication, Personal and Customer Service skills. The Communicator will be a liaison with other divisions, government departments and agencies, community organizations and the general public. Communicators will conduct day-to-day business with several individuals and business throughout the day. This contact generally is to clarify some problem or to coordinate some effort that may involve persons outside this agency. This requires the communicator to effectively communicate with an assortment of individuals in a very courteous manner. The Communicator must use logic and reasoning to reach conclusions and approaches to problems. The Communicator must have the ability to use judgment and decision-making skills to evaluate the situation, establish priorities, and resolve matters. The Communicator must have the ability to think quickly, work under stressful situation, have the ability to actively listen and communicate effectively through clear speech and hearing and have the ability to follow instructions.
* Presentations. Communicators may be required to conduct public talks on issues affecting law enforcement or society in general. For this reason it is necessary to be well versed on today's issues.
* Performs all other duties as assigned.
Education, Certification and Experience: Minimum age 18 on date of examination. No felony convictions. High school diploma or GED. Previous experience in communications or working with the public preferred. Over one year clerical, secretarial or related field preferred. Valid Kansas's driver's license required.
Knowledge, Skills and Abilities: Skills in operating modern communications and office equipment. Typing skills of 40 wpm preferred, minimum of 30 wpm. Knowledge of general office procedures. Ability to maintain confidentiality of information. Ability to communicate with department personnel, City officials and the general public, especially in stressful conditions. Ability to learn demographics of the city. Must be willing to work flexible hours. Ability to multi-task and work within a team.Special Requirements:
A completed City application is required. Apply online. Testing and Interviews will be conducted on an ongoing basis. Applicants are encouraged to schedule an observation of the Communications Center to see the duties first hand. EEO
* The Police Department is offering hiring/moving bonuses as follows:
$ 1,000 for Local Hires
$ 3,000 for Out-of-Town/Out-of-State Hires
$46k-57k yearly est. 25d ago
GA Public Safety
University of Saint Mary 4.0
Dispatcher job in Leavenworth, KS
The University of Saint Mary is conveniently located a short 30 minutes' drive from Parkville, Shawnee, Basehor and Kansas City, Kansas. USM offer all full-time employees Medical, Dental, Vision, University Paid Basic Life & AD&D, Short and Long-Term Disability along with a generous Tuition Remission for the employee, spouse and dependents under the age of 24 years old.
THE HISTORY OF THE UNIVERSITY OF SAINT MARY:
The University of Saint Mary is a Roman Catholic, liberal arts university located in Leavenworth, Kansas, just 25 minutes away from Kansas City. For over 100 years, the University of Saint Mary has helped students find their way to meaningful lives and careers through an education that blends the liberal arts and a focus on critical thinking with the development of key professional skills. USM serves about 1,400 students at its main campus in Leavenworth, its satellite location in Overland Park, as well as online.
POSITION SUMMARY:
The Public Safety Graduate Assistant (GA) position is responsible for encouraging a positive environment for all community members, providing coverage, and supporting essential functions of the Public Safety Department.
ESSENTIAL FUNCTIONS:
* Serves as a role model to students and student staff
* Assist with Public Safety Department projects and programming
* Provide administrative support to Public Safety Department
* Provide Aid and support to community and staff members
* Collaborates with various university personnel and offices
* Participates, as appropriate, in college-wide committees
* Performs additional job-related duties as assigned
REQUIREMENTS:
* Bachelor's degree and enrolled in a graduate program at the University of Saint Mary
* Prior experience organizing co-curricular activities and crisis intervention is preferred
* Proven ability to work collaboratively with a diverse group of individuals
* Effective interpersonal and communication skills;
* Effective organizational skills with the ability to manage multiple projects and meet deadlines
* Must be self-starter - able to work with minimal direction/supervision and should possess and demonstrate initiative
* Experience with MS Word, Excel, and PowerPoint
* Must be able to pass required background screening
* Affinity with the overall mission of the University of Saint Mary.
TO APPLY:
Submit a cover letter, resume and contact information for at least three current professional references.
Saint Mary is an Equal Opportunity Employer.
Questions: email human resources at *************
$47k-56k yearly est. Easy Apply 60d+ ago
Emergency Medical Dispatch
EMSA 4.1
Dispatcher job in Oklahoma City, OK
Major Duties and Responsibilities:
Evaluate a patient's condition on the telephone and prioritize the call using industry standard protocols
Follow professional radio communications techniques
Communicate with the general public via telephone in a professional and courteous manner
Willingness and ability to follow directions
Consistently receives emergency calls and enters them into the CAD system within 60 seconds, 90% of the time
Consistently achieves alert times within 30 seconds of call received time, 90% of the time
Demonstrates a working knowledge of all communications equipment to ensure intelligent reporting of equipment failures
Demonstrates the ability to apply the System Status Plan (SSP) to daily operations
Demonstrates a working knowledge of the equipment necessary to operate and request service calls when appropriate
Maintain quality improvement program goals
Demonstrates the ability to modify the SSP as needed for efficient operations
Demonstrates the ability to communicate effectively with residents, public officials, governmental entities, and political leaders when necessary
Write routine reports and correspondence.
Ability to direct resources during major/mass casualty incidents
Complies with all company policy, procedures, or practices
Qualifications:
Requires the ability to take charge and direct personnel during stressful situations.
Strong ability to communicate effectively both verbally and in writing and to speak effectively on the telephone, radio and to Team Members of the organization.
Strong problem solving skills with ability to shift priorities
Key 30 words per minute
The ability to communicate effectively with Team Members, as well as government officials daily.
The ability to read and interpret documents such as safety rules, operating and maintenance instructions, protocol and procedure manuals.
Education and Experience:
High School diploma or equivalent
Must be 18 years of age
Current EMR, EMT, or Paramedic certification required
Preferred - minimum of one (1) year experience in the field as an EMT or Paramedic, or as a dispatcher for fire, law enforcement or other EMS agency
Must be able to meet the requirements of EMT-Basic/Advanced or Paramedic job description depending on current certification level as recognized by EMSA
Physical Demands:
Must be able to withstand considerable sitting, up to 12 hours daily, and work a variety of shift hours while performing the duties of the job. Frequently uses hands to finger, handle or feel objects, tools, or controls; reach with hands and arms. Occasionally lift and/or move up to 10 (ten) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent hearing and talking to interpret job functions.
Work Environment:
While performing the duties of this job, the SSC works inside an air-controlled environment. The noise level in the work environment is usually moderate. Minimal exposure to fumes or grease or hazardous conditions.
Mental/Emotional:
The ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. The ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Carry out instructions while working independently. Frequently encounters stress due to responding to emergency calls.
$25k-31k yearly est. 60d+ ago
Flight Dispatcher, Part-Time
WSU Tech
Dispatcher job in Wichita, KS
Job Description
At WSU Tech, we are dedicated to promoting quality higher education and leadership in workforce training that supports economic development for a global economy. Our experienced faculty and staff are committed to helping students achieve their goals by providing hands-on experience, state-of-the-art facilities, and individualized support and guidance. We operate in a values-based culture and strive towards our behaviors in everything we do.
Compensation: $18.20
Worksite Location: NCAT Campus
Overview / Job Summary:
The Flight Dispatcher plays a critical role in managing and overseeing flight operations and logistics, ensuring the safety and efficiency of all flight activities. This position involves working closely with pilots, air traffic control, and other personnel to coordinate flight schedules, monitor weather conditions, and ensure adherence to regulations.
Your day-to-day
responsibilities
will vary, but are not limited to:
Maintain an accurate and updated record of maintenance performed on each aircraft and coordinate with maintenance personnel to schedule aircraft for periodic inspections and unscheduled maintenance.
Maintain aircraft maintenance logbooks and associated entries.
Work extensively with the flight instructors, check airmen and Program Director to assess student needs and schedule them accordingly.
Invoice all flights and manage student flight accounts.
Update aircraft avionics systems on a monthly basis.
Coordinate storage of aircraft during inclement weather.
Manage and track aircraft/asset usage and generate weekly reports.
Serve as a medium between student pilots and fuel service organization to ensure timely refueling of aircraft.
Keep an inventory of aircraft oil usage and replenish oil stock as necessary.
Works collaboratively with all college departments to ensure faculty and student success
Enforces and maintains compliance with all federal, state and local laws and ordinances
Operates all job-related equipment, machinery, tools and other aids as required or needed
Requirements
Education:
High school diploma, required, Associate's degree preferred.
Required/Preferred Experience:
Industry experience in aviation business, specifically flight operations or aircraft maintenance, preferred.
Familiarity with FAA regulation and requirements, preferred
Excellent time management skills and ability to multi-task and prioritize work
Ability to fulfill all duties with minimal supervision and to work independently
Assess situations rapidly and make logical decisions in a timely manner
Ability to effectively manage projects and multiple priorities simultaneously
Strong math, spelling, computer, and calculator abilities
Ability to communicate in a professional, calm and courteous manner with the general public and employees
Benefits
****************************
WSU Tech is committed to inclusive and equitable practices to create an environment and culture where students and employees thrive. We acknowledge that through valuing diverse identities, experiences, talents, and gifts, we excel by fulfilling our mission to create a talent pipeline, establish workforce equity, and improve economic prosperity for our community. WSU Tech is an Equal Opportunity Employer.
$18.2 hourly 5d ago
Emergency Communications Lead Dispatcher
City of Moore, Ok 3.3
Dispatcher job in Moore, OK
See PDF for full description: ************ cityofmoore.
com/document/90001468
$28k-35k yearly est. 5d ago
Part Time 911 Call Taker
City of Midwest City
Dispatcher job in Midwest City, OK
Applications for this position CAN be submitted online. You MUST submit a completed City of Midwest City employment application to be considered. Individual resumes without a completed City employment application WILL NOT be accepted.
The City of Midwest City is accepting applications for a Part Time 911 Call Taker in the Emergency Communications Department. The incumbent is responsible for answering emergency and non-emergency calls from the public, obtaining essential information, and accurately entering details into the Computer Aided Dispatch (CAD) system. The position requires strong communication skills, the ability to remain calm under pressure, and accurate documentation of information for use by responding agencies. High school diploma or GED required. Must successfully pass a data entry test with a minimum of 5500 keystrokes per hour and pass an in-depth background check, polygraph, fingerprinting, FBI triple I check, drug screen, and hearing test. Must be able to attend OLETS training and Basic Telecommunications training and pass the required tests with a specified time frame. Previous experience in the operation of a two-way radio, teletype machine, and computer terminal with OLETS certification preferred. This is an entry level but highly demanding position requiring focus, multitasking, and sound judgement. The Call Taker must be able to manage stressful situations while extracting critical details from callers. Other software skills include (CAD) Computer Aided Dispatch, 911,OLETS and NCIC. This is an entry-level, highly stressful position that requires the ability to multi-task, process and retain information while remaining calm. Worker routinely relates to persons of all economic and social levels and must possess the ability to extract necessary information. Shift work includes ten hour shifts and holiday and weekend duty. Work is semi-routine with the exception of emergency situations. Worker must be able to remember a variety of detailed items and codes and to exercise good judgment. Job requires a high degree of accuracy. Worker is also subject to on call status. This position is designated as safety/security sensitive and is subject to pre-employment, reasonable suspicion and random drug and alcohol screening. Starting Salary $22.5720/hr. Click "Apply now" to apply online or via kiosk in person at the City of Midwest City, HR Dept., 100 N. Midwest Blvd, Midwest City, OK. Apps accepted until filled. EOE.
$22.6 hourly 60d+ ago
Field Service Dispatcher
Miratech Corporation 4.2
Dispatcher job in Tulsa, OK
Reports to: Field Service Manager
Collaborates with: Field Service and Project Management
Primary Responsibility: Responsible for scheduling, assigning and dispatching Field Service Technicians to meet customers service requirements. Assist in creating commissioning books with data collected from Field Service Technicians. Answers calls, provides information and coordinates with Fields Service and Project Management Teams.
What You'll Do:
Manages Field Service Hotline and directs calls to appropriate personnel.
Provide ongoing support to Field Service Technicians by answering queries, helping with route adjustments, and ensuring they have the tools or information needed to complete their work.
Collaborate with Project Managers to provide information to customers seeking a status of the service, resolving issues or escalating as necessary.
Assist Field Service Technicians with completing service workbooks.
Ensure all scheduling software and spreadsheets are up to date with accurate technician's assignments and job status.
Continuously evaluate dispatch and service process, recommending improvements to increase efficiency, reduce delays, and enhance customer satisfaction.
Collects and reviews data collected from Field Service Technicians.
Creates commissioning books from the data received from Field Service Technicians.
Coordinate with Field Service Supervisors to assign technicians in Sales Force Field Service (SFS) to service and commissioning jobs based on location, availability, and skill set.
What Qualifies You:
Excellent communication skills to collaborate with others
Clerical and organizational skills: To keep track of schedules, routes, and personnel
Handle multiple projects at the same time
Prioritize calls by the level of importance
Proficiency with Windows and MS Office applications (Word, Excel, Power Point, Outlook, Teams)
Highly organized and detailed while able to look at the "big picture"
0-1 years prior dispatching equivalent knowledge, skills, and abilities
Prior experience using Salesforce
Positive attitude with a good sense of humor
What's in it for You:
Health, Dental & Vision Insurance
Annual Bonus Program
$350 Annual Wellness Credit
Flexible Spending Account (FSA)
401k with match up to 5%
Life insurance
Disability insurance
Onsite Gym
5 days of paid sick leave annually (prorated based on start date)
15 days PTO annually (prorated based on start date)
Equal Opportunity:
MIRATECH is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regards to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations.
$26k-31k yearly est. 1d ago
911 Communications Dispatcher
Pafford EMS
Dispatcher job in El Reno, OK
911 COMMUNICATION SPECIALISTS
Pafford EMS is accepting applications for entry level Call Takers/Dispatchers for our Central Oklahoma Pafford Communications Center. This Communication Center will service Canadian and Oklahoma Counties. The communication center will process 911 and non-emergency requests for Emergency Medical Services.The center provides dispatch and support services to the fleet of Pafford EMS ground on a 24 hour basis, 365 days per year. Applicants must be professional, mature, team oriented and customer service driven. Pafford EMS will provide all necessary training for entry level applicants.
MINIMUM REQUIREMENTS: Education: High School Diploma or equivalent. EMT certified preferred. Work or volunteer experience, where public contact via telephone, computer use and data entry were part of the responsibilities.
DESIRABLE QUALIFICATIONS: Work experience preferably in a customer service or public relations environment and the ability to speak and understand English for effective communication with callers. Ability to speak a foreign language is a bonus. An outgoing, positive personality and professional work ethic is essential. The desire and willingness to be part of a team.
Candidates who receive contingent employment offers will be required to pass, prior to the start of training, a criminal background check and drug screening test.
Examples of Work Performed:
Receive, prioritize, and often handle multiple, simultaneous emergency and administrative phone calls for assistance, such as but not limited to, car accidents, medical emergencies and hospital transfers.
Process requests for emergency and non-emergency ambulance service, that often require referring to or memorizing detailed reference materials and standard operating procedures, including databases, maps, telephone listings, and other resources.
Identify, through appropriate and timely questioning of the caller, the nature of the problem.
Summarize the critical information for public safety first responders in the computer aided dispatch system using correct grammar, spelling, and punctuation, and refer and classify calls for assistance according to the level of response required, as outlined in the policy and procedure guidelines.
Access and operate computer databases and search websites as necessary.
Receive and transmit information effectively by radio and telephone.
Receive requests by radio, phone, electronic format or fax from law enforcement, fire/medical personnel, and other public safety agencies to, access, enter, retrieve and disseminate information; prioritize and effectively relay information in proper format to the requesting agency. Contact outside public service agencies as requested and relay information as required.
Work Environment:
Incumbents function in a stressful environment and work eight and twelve hour shifts during nights, weekends and holidays. Decisions must be made quickly with little margin of error and consequences are usually seen immediately. Work involves operation of multiple computer terminals, requiring doing several things at once, without getting confused or forgetting an important piece of information. Constant attention to the workstation and its communications equipment limits mobility, except for work breaks. Telecommunicators must conduct themselves with a high degree of professionalism despite frequent contact with individuals who are distraught, angry and sometimes disrespectful. The content and nature of many calls is traumatic and disturbing. Work is carried out in a secured 9-1-1 emergency call center in a controlled, closely supervised, and highly structured work environment.
Knowledge, Skills and Abilities Required:
Ability to perform oriented tasks efficiently and accurately in a fast paced, high stress environment.
Ability to listen, speak and write articulately clearly and interact with the public, a diverse workgroup, and emergency staff without confusion.
Ability to refer common patient care issues to supervisory authority.
Ability to gain an understanding of the current telecommunications organizational structure, policies, procedures, programs, practices, terminology and services.
Ability to maintain files.
Ability to concentrate and evaluate information when handling angry, difficult, hysterical or uncooperative callers.
Ability to effectively listen with communication equipment.
Ability to communicate respectfully and effectively.
Ability to participate in effective teamwork by being self motivated, accepting of assignments and by completing assignments within agreed upon deadlines.
Ability to identify problems and collect, summarize and relay information.
Ability to summarize key individual characteristics and enter the information into the database, (while using correct grammar, spelling and punctuation) for use by co-workers and pre-hospital care staff.
Ability to demonstrate leadership qualities such as adaptability, flexibility, dependability, punctuality and accountability through quick, effective responses to change.
Ability to remain calm in stressful situations and assist other staff to appropriately handle stressful situations.
$20k-29k yearly est. 60d+ ago
Trucking Dispatcher - Kansas City, KS
Convoy Systems 2.7
Dispatcher job in Kansas
Job Responsibilities:
Assign daily dispatches in a timely, relevant, and accurate manner.
Always maintain professionalism.
Communicate all operational and maintenance issues to correct personnel.
Minimize deadhead and wait time.
Be able to organize tasks each day according to Area Managers expectations.
Maintain positive relations with customers and field personnel.
Notify drivers of assignments and enter assignment data into a database.
Skills/Qualifications:
Strong communication and problem-solving skills.
Excellent attendance a must.
Experience in mapping and routing traffic is preferred.
Competent with PC and applications such as Word, Excel, PowerPoint, and Outlook
Schedule:
Monday - Friday 7:30 AM to 4:30 PM
Experience:
Experience in McLeod and Samsara preferred.
Experience with live dispatch preferred.
Dispatching experience is preferred.
Knowledge of trucking industry is preferred.
Pay:
Competitive pay - Salary based.
WE ARE A 100% EMPLOYEE-OWNED TRUCKING COMPANY IN KANSAS CITY.
Convoy Systems LLC was established in 1983 specializing in truckload freight movements from the Midwest to all points on the West Coast. With ideal Midwest location and the locations of our customer base, we are able to offer our customers excellent service to these areas at very cost-effective rates.
We have provided general freight trucking services for over 41 years. Convoy trucking company offers a variety of different transportation services to fit customer's needs. We offer expedited services, solo services for the regular shipment, and trailer pool services for those customer who request it. All tractors are equipped with Qualcomm Satellite tracking, and customers can contact dispatch and get an update on the location of their shipment.
We have served fortune 100 to 500 companies and understand the importance of on-time pickup and delivery. Our fleet consists of 250 all air-ride trailers. With a better than 2.4 to 1 trailer-to-tractor ratio we are able to offer spot trailers at customers' requests.
The average dispatcher in Wichita, KS earns between $24,000 and $42,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.
Average dispatcher salary in Wichita, KS
$32,000
What are the biggest employers of Dispatchers in Wichita, KS?
The biggest employers of Dispatchers in Wichita, KS are: