Responsible for scheduling deliveries to the Costco warehouses. Conveys pertinent information to drivers and depot personnel. Dispatcher, CDL, Fleet, Dispatch, Retail, Driver
$30k-40k yearly est. 7d ago
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Police Dispatcher I
City of Fontana 3.6
Dispatcher job in Fontana, CA
Definition
Under general and/or immediate supervision, performs a variety of duties involved in answering 9-1-1 emergency and non-emergency calls; analyze, prioritize, and enter calls for service via a Computer Aided Dispatch (CAD) system; dispatch emergency personnel via multi-frequency radio system, telephone, or other communications equipment; record and monitor activities of field and communications personnel; receive incoming calls for police and emergency assistance and dispatch necessary units; perform a variety of general support duties related to dispatch activities; and related work as assigned on an assigned shift for the Police Department.
POSITION SNAPSHOT: The Fontana Police Dispatcher is a non-uniformed position. A typical shift is 12-hours which predominantly takes place within the Dispatch Center of the Police Department. You will be a member of a productive team that operates in a fast-paced environment while answering calls from the public and communicating with department personnel in the field via phone, computer, or radio. This communication includes but is not limited to: call taking, working secondary and primary radio channels, collecting and/or passing information to partner jurisdictions, and accurate data-entry. The goal of a Dispatcher is to serve the community through respectful, empathetic communication with a focus on problem solving and maintaining professionalism.
Essential Functions
The incumbent must have the ability to:
Receive emergency and non-emergency calls, complaints, and inquiries from the public. Evaluate and analyze information to determine jurisdiction, necessity, and response needed.
Determine the nature and location of emergency and non-emergency calls for service, including 9-1-1 calls, and prioritize response.
Dispatch emergency and non-emergency units as necessary and in accordance with established procedures. Use appropriate terminology and radio codes relaying to police personnel in the field via radio and mobile data computer terminals.
Listen and comprehend radio transmissions from emergency personnel in the field; acknowledge, document, and comply with requests for action or information.
Coordinate emergency calls and relay information and assistance requests involving other public safety agencies.
Maintain contact with all units on assignment; maintain status and location of police field units, checking periodically to verify location, activity, and status, supplying back-up personnel and taking other appropriate steps to provide for the safety of field personnel.
Organize and coordinate activities of field units.
Place telephone calls to other safety agencies, City departments, City emergency crews, tow companies, ambulance services, coroner, telephone and utility companies, and others to relay information or request services, maintaining detailed record of the time and nature of each call.
Operate CAD equipment, enhanced 9-1-1 telephone system equipment, multi-frequency radio equipment, Telecommunications Device for the Deaf (TDD), and other relative office equipment and systems.
Perform a variety of record keeping, filing, indexing, and other general clerical work.
Monitor radio channels for service requests from other jurisdictions and emergency radio traffic that may affect the City's operations.
Monitor security cameras and license plate readers to provide real-time information to field units.
Attend patrol briefings as assigned.
Testify in court as needed.
Enter, update, and retrieve information on wanted persons, stolen property, vehicle registration, stolen property/vehicles, and other information from computer and teletype networks including but not limited to California Law Enforcement Teletype System (CLETS), Department of Justice (DOJ), National Law Enforcement Teletype System (NLETS)/National Crime Information Center (NCIC), etc.
Learn departmental policies and procedures for service requests.
Read maps, memorize streets and major hundred blocks and reasonably apply this knowledge to service requests, field unit beat assignments, and coordination of response.
Learn police codes, practices, and methods.
Work under pressure, exercise good judgment, and make sound decisions in emergency situations.
Effectively and courteously deal with the public, including irate, upset, and difficult callers during hectic, tense, and dangerous situations.
Work various shifts as assigned, including nights, weekends, and holidays.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective cooperative working relationships with those contacted in the course of work.
Interact with co-workers at all levels in the organization in a collaborative and customer service-oriented manner.
Maintain prompt and regular attendance.
Perform all duties with the context of the City/Department's Mission Statement and Organizational Values.
May perform occasional matron duties as assigned.
Provide on-the-job training and technical guidance to new employees in the Dispatch Unit.
Perform any other tasks or functions deemed necessary to the daily operations of the employer.
Other duties as assigned.
This position is always evolving. Therefore, employer reserves the right to modify this job description as necessary.
THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE EMPLOYER.
Working Conditions: Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, squatting and stooping in the performance of daily office activities. The position also requires grasping, repetitive hand movement and finger coordination in preparing and entering data, using a computer keyboard. Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing is required when providing phone and counter service to the public. The need to lift, drag and push file, paper and documents weighing up to 25 pounds also is required.
Experience and Training Guidelines
A combination of experience and training that would provide the required knowledge and abilities is qualifying. The incumbent must have knowledge of:
Modern office equipment including computers and applicable software.
Modern office procedures, practices, and equipment.
Correct English usage, spelling, punctuation, and grammar.
Methods and techniques for record keeping.
Experience:
One (1) year of work experience that involves a substantial amount of public contact. One (1) year of telephone and/or dispatch and general clerical experience is desirable.
Education:Completion of the twelfth grade, or equivalent.
In addition, advancement from a Police Dispatcher I to a II requires incumbent to demonstrate competence in all phases/duties/responsibilities of the position and have recommendation of a Communications Supervisor.
Licenses/Certifications:
Possession of, and continuously throughout employment, a valid California Class "C" Driver's License or equivalent.
Candidates must be able to type at a minimum speed of 40 NET WPM (a typing test will be administered at a later date as part of the recruitment process).
Supplemental Information
Successful candidates will be required to pass a drug screening, fingerprint screening, physical examination and a background investigation.
If you were referred to this position by a current Fontana Police Department employee, please use the link below to download the Applicant Referral Form. This form must be completed and submitted to the Human Resources Department at the time that your application is submitted. Submit completed forms to or to the Human Resources Office. Forms received after the position closes will not be accepted.
Click to download the Applicant Referral Form.
Supplemental Information
Successful candidates will be required to pass a drug screening, fingerprint screening, physical examination and a background investigation.
The City of Fontana has a flexible benefits plan. This plan allows for employees to select benefits based upon their individual needs. Full-time and Classified Part-time employees are eligible for benefits.
Please to view our excellent employee benefit options.
01
Do you possess education equivalent to the completion of the twelfth grade?
Yes
No
02
Do you possess one (1) year of work experience that involves a substantial amount of public contact?
Yes
No
03
Do you understand that you must be able to type at a minimum speed of 40 Net WPM and that a typing test will be administered at a later date as part of the recruitment process for this vacancy?
Yes
No
04
Were you referred to this position by a current Fontana Police Department employee? *If you select yes, please refer to the job posting for instructions to download and submit an Applicant Referral Form.
Yes
No
Required Question
$55k-74k yearly est. 5d ago
Security Dispatcher (Hiring Immediately)
California's Great America 4.1
Dispatcher job in Santa Clara, CA
Earn $22.00-$23.00/hr
California's Great America is looking for Communications Associates in the Security department to operate and monitor base radio console with nine frequencies. You'll also:
Dispatch all routine and emergency traffic for assigned channels, including police/security and all first aid and fire department calls.
Monitor weather radar and lightning detector and advise appropriate units of weather conditions as directed by management.
Complete detailed reports before the end of scheduled shift on incidents occurring on the property.
Perform multiple tasks simultaneously with accuracy and efficiency.
Some of our amazing perks and benefits:
FREE admission to Great America!
FREE tickets for friends and family!
Exclusive associate-only events!
Positions are currently available for those who are 18 or older.
Responsibilities:
We are here to make people happy!! Great America associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness.
Qualifications:
You!
People who love helping others and will support the needs of our guests and associates.
Good judgement and a commitment to safety.
Ability to work and interact with people from diverse backgrounds.
Individuals with a passion and excitement about Great America
Availability to include some weekdays, weekends, evenings, and holidays.
Ability to speak clearly and concisely.
Prior park experience, communications, security or law enforcement experience perferred.
$22-23 hourly 4d ago
9-1-1 Communications Operator Flyer
City of Hawthorne, Ca
Dispatcher job in Hawthorne, CA
See job description in PDF: https://www.cityofhawthorne.org/home/showpublisheddocument/8***********7**********
$35k-48k yearly est. 3d ago
Emergency Dispatcher
ACL Digital
Dispatcher job in Mesa, AZ
Role: Emergency Dispatcher
Type: Contract
Duration: 6Months + Possible extension
Basic Qualifications (Required Skills/Experience):
1+ years of experience multi-tasking and working in a team environment
1+ years of experience working as an emergency dispatcher at a Public Safety Answering Point (PSAP) or in a related role within Security & Fire Protection
Experience using all the following Microsoft Office Applications (Word, Excel, PowerPoint).
Experience with being professional and courteous with all customer interactions in person, on the telephone and on the radio
Best Regards,
Rupesh Kumar
Lead -Team Talent Acquisition
ALTEN Calsoft Labs
2890 Zanker Road, Suite 200, San Jose, CA 95134
D : ***************
E: ***********************
FOLLOW US @ Twitter | Linkedin | Facebook | ******************
$29k-42k yearly est. 4d ago
Communications Operator I
City of Vallejo 4.1
Dispatcher job in Vallejo, CA
PLEASE READ THIS BULLETIN IN ITS ENTIRETY
This recruitment is being conducted to fill reoccurring full-time vacancies. The List established by this recruitment may be used to fill full-time, part-time, limited term, and temporary vacancies for up to one year. Periodic testing for this position will take place as described below in the supplemental information section.
The incumbent in this position will perform a variety of complex duties in direct support of public safety personnel including receipt, interpretation, and dispatching of calls for law enforcement, fire, ambulance and other emergency assistance; direct fire and medical emergencies to the proper agency for response; accurately utilize a computer-aided dispatch system to initiate a response to effectively handle emergencies; utilize a two-way radio system to communicate with field units; accurately maintain the status of all field units; and provide information and assistance to the public.
THE CITY OF VALLEJO
The City of Vallejo is located in Solano County and has a population of approximately 121,000 residents. Vallejo is a rapidly changing, highly diverse community located midway between the cities of San Francisco and Sacramento. It is a friendly, active waterfront community that attracts innovative, hardworking people and takes great pride in its 148-year history and maritime heritage. Residents of Vallejo are situated to take advantage of the best of what the area has to offer. Golf, museums, performing arts, boutique shopping, brewpubs and a wide selection of restaurants are all available in Vallejo. Residents and visitors alike enjoy Vallejo's delightful historical downtown area, weekly downtown farmer's market, and beautifully restored Victorian homes and business facades. Vallejo is also home to Six Flags Discovery Kingdom, one of America's only combination wildlife, oceanarium and theme parks.
DISTINGUISHING CHARACTERISTICS
Communications Operator I - This is the entry/trainee level class in the Communications Operator series. This class is distinguished from the Communications Operator II by the performance of the more routine tasks and duties assigned to positions within the series in the Communications Section. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Incumbents are expected to promote to the Communications Operator II level after satisfactory completion of an eighteen month probationary period and when experience and education requirements for the Communications Operator II level are met.
SUPERVISION RECEIVED AND EXERCISED
Receives immediate supervision from a Communications Supervisor and receives functional supervision from Patrol Supervisors, to include the On-Duty Watch Commander.
EXAMPLES OF IMPORTANT RESPONSIBILITIES AND DUTIES
Important responsibilities and duties may include, but are not limited to, the following:
When Functioning in the Communications Center
:
Receives, interprets, classifies, prioritizes and responds to calls of a routine and emergency nature, including those calls involving life-threatening situations. Enters relevant information by computer keyboard and accurately transits messages for dispatching as necessary and in accordance with established procedures operating a computer aided dispatch system.
Assigns calls to police units for necessary action, determining the appropriate units required for response. Coordinates when necessary with patrol supervisors regarding deployment of personnel. Visually monitors video display terminals and actively listens to police radio frequencies to ensure correct status of officers and emergency personnel. Maintains contact with all units on assignment; maintains daily log of all field calls and units dispatched.
Dispatches law enforcement or other emergency personnel and equipment. Operates a variety of communications equipment, including computer-aided dispatch terminals, radio transmitters and receivers, dispatch consoles, electronic data terminals, telephone and lease line teletype. Monitors multiple computer screens simultaneously. Enters, updates and retrieves information from computerized databases relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information.
Use telecommunications systems to coordinate emergency calls and relay information and assistance requests involving other law enforcement and public safety agencies. Determines appropriate communications or research channels selected from emergency telephone lines, radio room telephone lines, business telephone lines, police radio channels, other agency radio channels, and manual computerized information systems.
Provides information to officers and field personnel expeditiously, including but not limited to, warrants, vehicles, driver's licenses, parole, and criminal history information. Interprets or clarifies coded responses from various systems for law enforcement, public safety, or other relevant parties. Confirms warrants with responsible agencies, receives and files warrants and updates status of warrants. Receives, responds to and documents requests for Division of Motor Vehicle print-outs; documents vehicle impound information.
Accurately processes information received in the communications center and accurately disseminates that information to the appropriate concerned parties, including but not limited to, relatives of those involved; employers; hospitals; sworn and non-sworn public safety personnel at other agencies; other City departments; ambulance services; detoxification centers; tow companies; attorneys; state parole; county probation; animal control; commercial establishments; alarm companies and schools.
When appropriate, monitors other public safety and emergency preparedness radio traffic; security monitors; and takes necessary action.
Maintains a variety of automated and manual logs, records and files related to communications center activities.
Make court appearances as required related to assigned activities.
Perform a variety of record keeping, filing, indexing and other general clerical work; maintain a variety of logs relating to public safety activities.
Respond to public inquiries in a courteous manner; provide information; resolve complaints in an efficient and timely manner.
Perform other work as assigned.
When Functioning in the Field
:
Operate a motor vehicle in the performance of assigned duties and responsibilities.
Perform communications center activities in a mobile vehicle or mobile setting.
Perform other work as assigned.
KNOWLEDGE, SKILLS AND ABILITIES / MINIMUM QUALIFICATIONS
Knowledge of:
Customer service and professional telephone answering techniques.
Modern office procedures, methods and computer equipment.
Correct English usage, spelling, punctuation and grammar.
Ability to:
Act appropriately and decisively under stressful and/or emergency situations.
Learn, apply and maintain knowledge of departmental rules, regulations, policies and procedures and information pertaining to law enforcement dispatch.
Learn policies and procedures of receiving and processing emergency calls.
Read, understand and apply a variety of call-taking information and materials.
Learn call interview and law enforcement dispatch techniques and procedures.
Learn basic communications rules and regulations governing the operation of radio transmitting and receiving systems.
Utilize a two-way radio system to communicate with field units; and accurately maintain the status of all field units.
Read and effectively interpret small-scale maps, have general knowledge of surrounding geographical area and information generated from a computer screen.
Learn general law enforcement codes, practices and methods.
Act promptly and appropriately in emergencies.
Speak clearly and concisely in a well-modulated voice pattern.
Effectively communicate with and elicit information from upset and irate citizens.
Maintain confidentiality of information.
Understand and follow both oral and written instructions promptly and accurately.
Communicate effectively in the English language in both oral and written forms.
Wear a telephone headset and be able to hear, distinguish and understand voices with background noises present.
Type accurately at a speed necessary for successful job performance. Must type a minimum of 35 words per minute.
Establish and maintain courteous and effective work relationships with subordinates, peers, supervisors and the general public.
Operate various office equipment including computer terminals.
Work various shifts as assigned.
Work flexible hours.
Sit or stand for long periods of time.
Effectively multi-task.
Provide courteous and effective customer service.
Maintain professional composure and take responsible and effective action during stressful situations.
Perform related duties as assigned.
Experience and Training Guidelines
A typical way to obtain the knowledge and abilities would be:
Experience:
Some experience operating radio, computer or other communication equipment is highly desirable.
Training:
A High School Diploma or G.E.D. supplemented by general clerical experience.
License or Certificate:
Possession of, or ability to obtain, an appropriate, valid California driver license upon hire.
Tools and Equipment
Telephone console to receive 911 and non-emergency telephone calls; PC computer aided dispatch systems with mapping features and printer; Radio console controls and monitors; Headsets; Mobile Data computers; Microsoft Word and E-mail; Copy machine; Fax machine; California Law Enforcement Telephone System (CLETS); Telecommunications Device for the Deaf and Hard of Hearing (TDD).
SUPPLEMENTAL INFORMATION
The Recruitment & Selection Process
1. Applicants must submit a completed City of Vallejo online application, including all responses to the Supplemental Questionnaire (Resume/Cover Letter Optional), by the posted testing deadline in order to move forward in the selection process.
NOTE:
If you have problems creating a user account, obtaining your already created account information, or submitting your online application, please contact governmentjobs.com applicant support directly at . City of Vallejo staff are unable to assist with these issues.
2. Applicants who meet the minimum qualifications and have submitted a completed application including answering all Supplemental Questions, will be invited to participate in the testing process as outlined below:
The City of Vallejo Police Department utilizes Criticall to test for the knowledge, skills, and abilities needed to perform the essential duties for the position of Communications Operator. This is an online assessment that consists of seven components that takes approximately 3 hours and 5 minutes to complete. The assessment may NOT be completed by anyone other than the applicant. To validate the integrity of a successful candidate's score, the candidate will be asked to verify that no one completed any portion of the assessment on their behalf during polygraph questioning. Those whom are found to be untruthful in the submission of their assessment will be withdrawn from consideration for the position.
Criticall assessments will be proctored online the second and fourth Friday of every month beginning on January 9, 2026 until the position has closed. The application deadline to be included in an assessment group will be the Thursday prior to the date of the assessment as described below:
Testing DateApplication DeadlineJanuary 9, 2026January 8, 2026January 23, 2026January 22, 2026February 13, 2026February 12, 2026February 27, 2026February 26, 2026March 13, 2026March 12, 2026March 27, 2026March 26, 2026
**After the testing link has been sent, applicants will have five calendar days to complete the assessment. If the assessment has not been completed within five calendar days, the application will be withdrawn from consideration and the applicant will be required to wait 30 days to reapply.
Testing instructions and information will be sent to you through NeoGov notification on the day of your scheduled assessment. To ensure timely delivery of notifications regarding your application status and testing, please make sure that NeoGov and Government Jobs are added to your safe senders list, and not filtered as spam when communications from these entities arrive in your email.
3. Candidates must achieve a minimum T-Score of 52 on the Criticall assessment. Those achieving a T-score of 52 or higher will be invited to participate in oral panel interviews. Please note: Those who do not achieve a minimum passing T-score of 52 will be required to wait 30 days before they are able to re-apply and re-take the Criticall assessment.
4. Oral panel interviews are weighted at 100% of a candidates score. Those who score 70% or higher will be placed on the Register of Eligibles and referred to the department for further consideration.
The City reserves the right to limit the number of candidates to those determined to be best qualified based upon all requested application materials, including training and experience, current resume, and responses to supplemental questions.
PRIOR TO HIRE
The selected candidate(s) will be required to successfully complete and pass the following to advance in the hiring process:
Chief's Interview
Communications Center sit along
Completed Personal History Statement (PHS)
Live Scan Fingerprinting
Polygraph
POST Dispatcher Background Investigation
Psychological Assessment
Medical Assessment
REASONABLE ACCOMMODATIONS
The City of Vallejo is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, assessment or selection process may contact the Human Resources Department to request an accommodation. Please contact Yissa Barajas at or by email at prior to your scheduled testing date.
Disaster Service Workers - All City of Vallejo ("City") employees are designated Disaster Service Workers ("DSW") by state law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all DSW-related training as assigned and to return to work as ordered in the event of an emergency.
Veteran's Preference - Veteran's preference points will be applied in accordance with Civil Service Rule 24. A copy of the DD 214 form must be filed at time of application.
Equal Opportunity Employer (EOE) - The City of Vallejo is an Equal Opportunity Employer. It is the policy of the City of Vallejo to provide equal employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.
Note: The provisions in this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice.
$42k-52k yearly est. 5d ago
Police Communications Operator II - Lateral
City of Carlsbad 4.4
Dispatcher job in Carlsbad, CA
Please note: this is a LATERAL opportunity that requires previous experience as a 911 public safety dispatcher. Please do not apply if you do not possess the experience required outlined in the "Experience & Education" section.
For an inside look at the Carlsbad (CA) Police Department Click Here
Under general direction, this position will receive, evaluate and act upon emergency and non-emergency telephone and radio communications which range from routine to the complex in the support of municipal law enforcement and fire departments; perform other related work as assigned. A Communications Operator II works under general supervision and performs a wide variety of complex clerical and emergency tasks in support of the police and fire department operations.
You belong in Carlsbad
The City of Carlsbad embraces and recognizes the vital relationship of an inclusive, engaged work environment and innovative excellence. An equitable and inclusive work climate comprises personal experiences, values, and views shaped from differences of culture and circumstance. Our organization appreciates belonging, creativity, recognition and retention of its employees and is committed to hiring and developing motivated, productive and talented employees who provide services and enhance our quality of life. We work to embrace open and equitable access to opportunities for learning and development as our responsibility and goal.
Selection Process
Oral Panel Appraisal Interview: Appraisal of general experience, education, judgment, problem solving ability and communication skills. Those candidates who are qualified will continue in the selection process.
Background Appraisal Interview: Completion and review of detailed Personal History Statement.
Candidates meeting the basic criteria will continue with a background investigation.
Comprehensive Background Investigation: A detailed investigation of the candidate's personal history and suitability for employment as a law enforcement officer based on the job dimensions identified by POST. This investigation includes a lie detection polygraph screening.
Captains' Interview: Personal interviews with the Captain of Field Operations and the Captain of Support Operations.
Final Steps: Psychological and medical evaluations before hire are required. The Chief of Police may select/appoint any individual who has successfully completed the process. Appointments are probationary for one year.
Key Responsibilities
Receive routine and emergency calls and dispatch police, fire and emergency medical units using a virtual telephone, computer equipment and/or a two-way radio console as well as a keyboard and mouse, trackball or foot pedal.
Perform multiple tasks simultaneously, such as receive, document and disseminate information accurately in both written and oral form, enter information into and retrieve information from computer systems and read information from multiple computer screens.
Document facts accurately, legibly, and completely during multiple/emergency call situations.
Coordinate activities within the city departments as well as with other emergency service and other government jurisdictions. Monitor other radio frequencies, dispatching appropriate emergency units when necessary.
Take and evaluate reports, handle complaints, and requests for service over the phone and in person. Elicit information, quickly and accurately analyze situations and choose an effective course of action for both emergency and non-emergency situations.
Provide responsive, high quality service to city employees, representatives of outside agencies and members of the public by providing accurate, complete and up-to-date information, in a courteous, efficient and timely manner.
Screen and refer selected problems to appropriate supervisor.
Assist in the supervision and training of less experienced personnel in a one-on-one, on-the-job-training environment that includes writing daily/weekly evaluations.
Use computer terminals to inquire, enter and check data in local, state, and national information databases.
Perform routine cleaning and maintenance of radio/dispatch equipment.
Perform other related duties as assigned.
Qualifications
Knowledge of:
Basic organization and functions of municipal police and fire departments.
Basic emergency (911) system functions and operations.
Basic geography of the City of Carlsbad, San Diego County.
Operational principles and practices of a police and fire radio-telephone emergency communications and dispatching system, including emergency (911) system operations. Geography of the City of Carlsbad and environs.
Appropriate agencies for handling of public safety complaints/problems/emergencies.
Ability to:
Elicit from, and explain information effectively and accurately to, a wide variety of callers.
Provide excellent customer service both in person and on the phone to every caller, regardless of who they are.
Provide information relevant to maintaining the safety of field personnel.
Analyze situations accurately, reason clearly, and adopt effective courses of action even during times of stress or life-threatening peril.
Learn to operate radio, telephone, and computer terminal equipment, and properly dispatch emergency units under extreme pressure.
Learn to handle multiple situations on a simultaneous basis.
Learn to understand, interpret and process radio traffic and telephone calls despite considerable background noise, static and interference.
Keep a spirit of collaboration and cooperation within the Communications Center, regardless of the amount of stress/activity going on.
Establish and maintain cooperative relationships with those contacted in the course of work. Remain calm and communicate precisely and clearly in emergency situations.
Exercise sound judgment in making priority decisions.
Read maps, grids and written instructions.
Deploy emergency equipment within specific guidelines.
Learn and articulate rules and procedures involved in release and maintenance of police records and files.
Document facts accurately, legibly and completely under pressure of multiple emergency call situations.
Understand and carry out oral and written directions.
Perform duties effectively with a minimum of supervision.
Communicate with the public and quickly identify the emergency dispatch needs.
Handle multiple situations on a simultaneous basis.
Employ good judgment and make sound decisions in accordance with established procedures and policies.
Read, interpret and communicate map information accurately.
Assist less experienced personnel in the operation and compliance with fire and police rules and regulations.
Perform duties effectively with minimum of supervision.
Experience & Education
One year of operational experience in public safety performing duties comparable to those of a Communication Operator I.
Possession a Police Officer Standards of Training (P.O.S.T) Basic Complaint/Dispatcher Certificate. Computer Aided Dispatch (C.A.D.) experience strongly preferred but not required.
Ability to keyboard/type at a minimum net speed of 40 wpm.
Dispatch operations run on a 24-hour per day, seven day a week schedule. This position works on a rotating shift basis, holidays and weekends.
$37k-47k yearly est. 5d ago
Dispatcher - Public Safety
Chapman University Careers 4.3
Dispatcher job in Irvine, CA
The Dispatcher will receive incoming calls for service and emergencies; provide assistance to those who come to the public counter of the Public Safety Department. Monitor and be familiar with video surveillance cameras; recordings and playback. Process parking and bicycle registration. Dispatch officers to the requested services. Relay accurate information and directions to Orange Fire and Police as needed. Enter, update, retrieve information from computer networks and any other duties as needed or assigned to accomplish the mission of the Public Safety Department. The Dispatcher is a non-exempt full-time staff position which assists management within the Public Safety department. The position and is scheduled to work a 4/10 alternative work schedule and operates on a rotation schedule, with evenings, weekends, and on-call rotation duties. Must be able to work varying shifts as assigned. A DMV record check is required before and during employment. Continued employment is subject to satisfactory DMV records review.
Responsibilities
The Dispatcher will receive incoming calls for service and emergencies; provide assistance to those who come to the public counter of the Public Safety Department. Monitor and be familiar with video surveillance cameras; recordings and playback. Provide live scan fingerprinting services. Process parking and bicycle registration. Receive emergency calls and dispatch resources as needed. Dispatch officers to the requested services. Coordinate calls for service over the phone and radio system. Coordinate responses with local Police and Fire departments. Provide Customer Service information over the phone and at front counter. Any additional duties as needed or assigned to accomplish the mission of the Public Safety Department. This position requires employee to be available during on-call shifts. This position works a 4/10 rotating schedule with shifts working but not limited to: 5:30am - 4:00pm 9:30am - 8:00pm 3:30pm - 2:00am 7:30pm - 6:00am
Required Qualifications
High School diploma Successful completion of 911 dispatch course within the first 365 days of employment. Chapman will provide. Must have and maintain in good standings, a valid California Driver's License. Experience working in professional office with multiple demands. Correct usage of English spelling, grammar and punctuation. Ability to work under pressure, exercise good judgement, and make sound decisions in emergency situations. Ability to effectively communicate with and elicit information from upset and irate persons. Excellent communication skills to work with a diverse group both inside and outside the university. Answer non-emergency calls for service, determines priority and dispatches emergency units as necessary. Receive emergency 911 calls and dispatches emergency units as necessary Enter, update and retrieve information from computer networks related to vehicle/bicycle registration, wanted persons, stolen property, and authorized building admittance. Perform a variety of record keeping, filing, indexing and other general clerical work. Maintain a variety of logs relating to public safety activities. Must be able to accurately type 35WPM while operating the computer-aided dispatch system to update activities. Operate computer-aided dispatch system to update activities. Maintain a detailed logs of reported assistance, visitors to the front counter and other pertinent information as assigned. Schedule and provide Live scan fingerprinting service as needed. Monitor surveillance cameras. Check functional operations of all surveillance cameras a minimum of once a shift. Monitor mobile security alarm system and in-house file alarm system. Able to work various work shifts. Must be able to provide quality customer service. General clerical experience with the ability to learn and interpret policies and procedures of the department and university. Technical skills to learn enterprise systems and tools. Able to work with high confidential information Ability to learn geographic features within the area and give geographic directions upon request. Sufficient hand/eye coordination to perform repetitive movements in an office atmosphere with multiple demands is an essential part of the job function. Demonstrated knowledge of standard radio broadcasting equipment, procedures and rules.
$38k-50k yearly est. 60d+ ago
Public Safety Dispatcher Lateral
City of Tolleson 3.4
Dispatcher job in Tolleson, AZ
Job Classification Title: Public Safety Dispatcher
Working Title(s): Public Safety Dispatcher
Who we are
The City of Tolleson is known for its strong sense of community, preserving neighborhood character and livability amid regional growth. Despite our small size, we compete in economic and community development, workforce recruitment, and retention, guided by our Vision Statement that balances community values with future growth. As the first Certified Autism Center in the West Valley, we are committed to inclusivity and fostering social connections, creating a welcoming environment for all. Join us in building a diverse workforce that honors our past and shapes a vibrant future.
Position Description
The City of Tolleson is seeking qualified individuals interested in joining our team as a Public Safety Dispatcher (Lateral). The purpose of this position is to receive and process state, federal, and tribal emergency and non-emergency service calls; interviews callers and gathers details to determine needed resources; identifies and dispatches appropriate law enforcement and relays critical information using dispatch equipment; Processes and types complete and accurate caller information and disseminates it in both typewritten and verbal form; Monitors and maintains up-to-the-moment status of all emergency personnel; Receives and processes field requests from officers to run driver's licenses, registrations, warrant checks, and criminal histories. Runs queries for wanted persons, vehicles, and property; Maintains records and files; Enters warrants in internal and external systems; and, Performs related work as assigned.
Qualifications
High School Diploma or GED from an accredited institution and two (2) years of working in a Police and/or Emergency dispatch center. Prior law enforcement dispatching experience preferred. Arizona Criminal Justice Information System Terminal Operator Certification - ACJIS TOC within one (1) year of hire required. Valid Arizona driver's license upon hire.
Bilingual (Spanish) highly desired. Prior experience with heavy telephone or emergency dispatching experience preferred. Minimum 35 wpm net typing. Prior experience using word processing and PC applications required.
Note: This position requires rotation shift work, including nights, weekends and holidays.
Physical Demands
Positions in this class typically require: stooping, kneeling, crouching, standing, walking, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
Sedentary: Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.
Working Conditions are in an office setting. Depending on assignment some travel may be required.
Job Information
Closing Date: Open until filled Hiring Salary: D.O.E. based on Full Time length of service.
Applications reviewed weekly, with first review December 29, 2025
Full Salary Range for Position: $26.60-$37.24 Hourly
Additional Application Information
It is important that your application shows all relevant work experience and education. Work experience must be noted on the application.
Applicants may be rejected if not fully complete.
Your resume may not be substituted as an application.
Applicants may request a reasonable accommodation, if needed, by contacting Human Resources at ************.
EOE/M/F/D/V/SO
$26.6-37.2 hourly 32d ago
Public Safety Dispatcher I
Butte County (Ca 3.9
Dispatcher job in Oroville, CA
This Classification is scheduled to receive a 5% COLA effective July 2026. The Butte County Sheriff's Office is now accepting applications for Public Safety Dispatcher positions. We're looking for dedicated, detail-oriented individuals who can stay calm under pressure and are committed to serving the public. Apply NOW!!
Applicants who meet the minimum requirements and have attached a valid Typing Certification with minimum of 40 words per minute, will be invited to participate in a written exam that is tentatively scheduled for Thursday, February 5, 2026 at 8:30 a.m.
Qualified applicants can expect to receive an email notification no later than Tuesday, January 27, 2026 inviting them to the February 5th exam.
Applicants who have taken the POST Entry Level Public Safety Dispatcher Test Battery within the last twelve months and received a 42.0 T-Score or higher may use their score for this recruitment.
FLSA: Non-Exempt
DEFINITION
Under immediate or general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to established emergency and County procedures; performs a variety of technical tasks relative to the assigned functional area; and performs related duties as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff.
CLASS CHARACTERISTICS
Public Safety Dispatcher I: This is the trainee-level classification in the Dispatcher series. Trainees work in the communications center and receive on the job training, specific day-to-day direction and are closely supervised. Incumbents at this level are not expected to function with the same amount of knowledge or skills as positions allocated to the II and Senior levels of the series. Initially under immediate supervision, incumbents learn and perform routine duties in support of public safety communications. Duties include frequent interaction with the public via telephone in both emergency and non-emergency situations. The position requires incumbents to receive, relay and provide accurate information, forms and reports to others within established legal guidelines. Once a Public Safety Dispatcher I completes training, and as incumbent demonstrates skill to perform the work independently, general supervision and frequent review of work lessen. Positions at this level develop the skills to perform most of the duties required of positions at the II level, but are not expected to function at the same skill level and exercise less independent discretion and judgment in matters related to work procedures and methods. Work is supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.
Public Safety Dispatcher II: This is the journey level classification in the Public Safety Dispatcher Series. Positions at this level have completed training and are fully competent to perform the full range of assigned duties. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Senior Public Safety Dispatcher in that the latter performs the complex work assigned to the series and is responsible for providing lead direction and training to lower-level staff in the series.
Positions in the Public Safety Dispatcher class series are flexibly staffed; positions at the II-level may be filled by advancement from the I-level; progression to the II-level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the II-level.
Typical functions may include any of the following tasks, knowledge, abilities, and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.
* Receives, analyzes, and evaluates 911, Sheriff's emergency and business calls, inquiries and complaints, roads, animal control, and maintenance; transfers calls to appropriate parties or creates a call for dispatch.
* Dispatches sheriff units or other staff and equipment to emergency or non-emergency locations; determines proper jurisdiction and staff to be dispatched.
* Monitors status of public safety units to ensure officer safety and availability for services.
* Operates multiple communications devices and computers concurrently to insure swift and appropriate response to calls; continuously updates suspect information and deputy locations.
* Maintains efficient records of radio calls and information logs; maintains and accesses business and premise history and index files for emergency and other necessary contacts.
* Accesses local, state, and federal criminal justice information systems; operates systems to transmit and receive information.
* Maintains radio contact with allied agencies, including mobile and portable units; recognizes units from other agencies and assists them with County units or provides requested information.
* Monitors alarms and security systems for businesses, relevant histories, and files for emergency contacts.
* Responds to Deputy radio traffic and requests and disseminates suspect information from roll call boards, prior calls, and bulletins; responds to in-house, radio paging, and after-hours phone lines.
* Performs basic equipment adjustments and maintenance; may perform associated office support duties.
* Assist the Coroner's Office daily by using investigative tools to locate family members of decedents to make required notifications.
* Performs related duties as assigned.
Knowledge of:
* Principles, practices, procedures, and terminology used in law enforcement and related emergency radio and telephone communications.
* Basic functions of law enforcement agencies.
* The topography and communities of Butte County.
* Proper and effective methods of deploying law enforcement personnel.
* Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
* Principles and procedures of recordkeeping.
* Techniques for dealing with people of all socio-economic level under hostile and emergency situations.
* Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff.
* The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
* Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
Ability To:
* Read and interpret maps and other pertinent documentation.
* Observe and accurately recall places, names, descriptive characteristics, and facts of incidents.
* Memorize codes, names, locations, and other detailed information.
* Work under stressful conditions to assess difficult or emergency circumstances.
* Independently make quick, sound decisions based on facts and implement appropriate response strategies.
* Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
* Use tact, initiative, prudence, and independent judgment within general policy, legal, and procedural guidelines.
* Effectively use computer systems, software applications relevant to work performed and modern business equipment to perform a variety of work tasks.
* Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
* Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to completion of the twelfth (12th) grade; and
Public Safety Dispatcher I: One (1) year of general office and computer experience.
Public Safety Dispatcher II: One (1) year of public safety dispatch experience at a level equivalent to Public Safety Dispatcher I.
Certifications and Licenses:
* Possess valid Typing Certification with minimum of 40 words per minute. Typing Certification must indicate results from a five (5) minute test within the last 12 months.
* Possess and maintain a valid C.L.E.T.S. Operator certificate by the end of the probationary period.
* Possess and maintain a Basic Dispatcher Course certificate issued by the California State Commission on Peace Officer Standards and Training (P.O.S.T). by the end of the probationary period.
* A position assigned to this class may require possession of a valid California Driver's License.
PHYSICAL DEMANDS
* Mobility to work in a standard office setting and use standard office equipment, including a computer; primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information; ability to lift, carry, push and pull materials and objects up to 10 pounds.
* Vision to read printed materials and a computer screen.
* Hearing and speech to communicate in person and over the telephone.
* Finger dexterity is needed to access, enter and retrieve data using a computer keyboard or calculator and to operate standard office equipment.
WORKING CONDITIONS
* Office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances.
* Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
* Must pass a thorough background investigation.
EQUIPMENT AND TOOLS UTILIZED
* Equipment utilized includes personal computer, fax machine, and standard office equipment.
Disaster Service Worker
All Butte County employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker related training as assigned, and to return to work as ordered in the event of an emergency.
$54k-70k yearly est. 20d ago
Public Safety Communications Dispatcher - Department of Emergency Management (8238)
City and County of San Francisco 3.0
Dispatcher job in San Francisco, CA
Under general supervision, receives incoming telephone calls for 911 police, fire, and medical emergency and non-emergency services, and dispatches public safety personnel units and equipment to respond to calls for service utilizing a two-way radio system, Computer Aided Dispatch system, multiple display terminal and other related equipment; evaluates, prioritizes, documents and directs calls to appropriate resources; maintains two-way communications with police, fire and emergency medical units; exercises considerable judgment in transmitting pertinent information to field units and in dispatching emergency personnel and equipment in accordance with established regulations and procedures; and performs other related duties as required.
This is the entry level in the emergency communications dispatcher classification series responsible for learning and applying methods, techniques and practices in police, fire and emergency medical dispatching. Initially, incumbents work in a training capacity to learn all aspects of police, fire and emergency medical dispatching. As experience accrues, the incumbent performs with increasing independence. This class is distinguished from the 8239 Public Safety Communications Supervisor in that the latter exercises full supervisory responsibilities over staff and the work of the unit.
Job Description
EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.
1. Receives emergency calls and obtains information to determine facts; evaluates such information to determine what type of response is necessary and dispatches the required police, fire or medical service.
2. Dispatches police, fire and emergency medical personnel and equipment on both routine and emergency calls to specific locations utilizing a Computer Aided Dispatch system, multiple video display terminal, radio console and related equipment.
3. Operates a two-way radio system in communicating with a number of mobile units in the field to receive and transmit emergency service messages and information.
4. Evaluates incoming reports of police, fire and medical emergencies; immediately transmits complete and accurate information to appropriate field personnel.
5. Monitors, coordinates and accurately maintains the status of incidents and records of dispatched emergency service personnel and apparatus.
6. Responds to public inquiries regarding emergency medical service, fire rescue, police assistance, crimes, violations and other offenses; properly classifies and prioritizes any report or complaint information and determines appropriate course of action.
7. Receives and disseminates information from other law enforcement and emergency service computer networks related to jurisdictional requests for fire or medical service assistance, or to notices of wanted persons, stolen property, warrants and all-points bulletins.
8. Maintains record of all calls received and prepares reports of critical incidents.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of: Principles, practices and procedures of emergency communications for police, fire and emergency medical dispatching; call evaluation techniques; general geography of city roads, streets, highways, public facilities and buildings; federal and state regulations governing the operation of communications systems for transmitting emergency information and dispatching personnel and equipment; proper office procedures and record-keeping techniques.
Ability and Skill to: Operate a public safety computer system and two-way radio; interpret federal communications and departmental regulations, policies and procedures; speak and write in English, spell correctly and communicate in a clear, concise and understandable manner; memorize names and locations; analyze situations accurately, think and act quickly in emergency situations and exercise sound judgment; work under considerable stress caused by a volume of messages or emergency conditions involving the protection of life and property; work under emergency or austere conditions following a disaster; maintain an effective working relationship with supervisors and co-workers; exercise sensitivity with various members of the public; work weekends, nights, holidays, irregular hours and overtime; and ability to operate a computer terminal at 40 words per minute (net).
Qualifications
MINIMUM QUALIFICATIONS
These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.
Education: Possession of a high school diploma or equivalent (GED or High School Proficiency Examination).
Experience: Two (2) years of experience in a public contact position providing information and/or a service, or in a position where the primary responsibility is interacting with people.
License and Certification: None
Substitution: Completion of thirty (30) semester units or forty-five (45) quarter units of coursework from an accredited college or university may substitute for one (1) year of the required experience as described above.
Additional Information
SUPPLEMENTAL INFORMATION
Working Conditions: Public Safety Communications Dispatchers work in a fast-paced, highly stressful, and confined environment, wear headsets which restrict physical movement in the work area, and sit or stand and view video displays for extended periods of time. Dispatchers work 8-hour or 10-hour shifts, or longer, and may be assigned to work various schedules which include day shift, swing shift, night shift, weekends, holidays, and overtime. Must be willing and able to respond, report, and mobilize as necessary.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
$37k-53k yearly est. 60d+ ago
Dispatcher
Classic Salads
Dispatcher job in Yuma, AZ
Job Description
DESCRIPTION OF JOB SCOPE
Dispacher clerk worker is an employee in the shipping and receiving department. This role is member to our shipping and receiving team and is responsible to perform manual labor and data entry needed to process with the highest standards of food quality. The employee is required to notify any issues regarding food safety and general safety awareness. Employee is expected to provide good customer service to various vendors and delivery drivers.
DESCRIPTION OF JOB RESPONSIBILITIES:
Adhere to all Classic Salads Food Safety and GMP Policies, including Basic Policies (TRN-0101, TRN-102, TRN-103. TRN-104. TRN-105. TRN-1061.
Complete Classic Salads Standard Data Entry Training Procedures
Use proper lifting and folding boxes techniques ocasionalmente
Report all deficiencies to management.
Work overtime, weekends, and holidays if necessary
Move product and/or materials manually as required
Report all injuries and incidents big or small
Demonstrate attention to detail
Report any foreign objects while performing duties to immediate supervisor.
Communicate with management and/or other employees (Production supervisor, QA, Machine operators, Palletizer, etc)
Be conscious to reduce material spoilage.
Able to work in a cold wet environment 36-36 °ree;F
Work/cross-train in other areas as needed
Fold boxes occasionally 1 lb to 3 lbs
Lift bags occasionally 2 oz to 4 Lbs
Stack boxes occasionally 3 Lbs to 4 Lbs 5-6 boxes high
Keep work area clean
Train coworkers as needed
Lift finished product boxes occasionally 3 lbs to 15 lbs
Stay in assigned work area
Wear required Personal Protective Equipment (PPE): bump cap, hearing protection, hair net, beard net, eye protection (goggles), face shield, gloves, slip-resistant shoes, wet/rain suit, apron, etc.
Be aware of surroundings due to forklift traffic
Use computer applications (Microsoft Word, Excel, Famous)
Keep track and communicate with production employees materials rotation FIFO (First in first out)
Complete all paperwork accurately and in a timely manner.
Verify case counts, generate appropriate tag with adequate product code continuously
Use basic math and organization skills daily
Verify that all product that goes into storage room with appropriate tags (raw and finished product)
Manage tote inventory
Maintain check in log
Scan appropriate paperwork in computer in a timely manner
Prioritize unloading order according to business needs.
Input received products in Famous with accurate weights and accurate information (load id, grower, etc.)
Verify COAS and load tags
Complete assigned reports daily.
Always provide good customer service (Vendors, delivery truck drivers, customers, coworkers, etc)
Always answer phone calls in a professional manner.
Verify case count of fullfilled orders.
Assign orders to loaders.
Verify FIFO order fullfillment
EDUCATION AND/OR WORK EXPERIENCE
High school diploma or equivalent is preferred. Experience of work in a similar environment preferred. Able to work in a fast-paced environment.
Ability to work with fast-changing priorities and keep up with workflow. Work in a team effort environment. Able to follow simple instructions.
Demonstrate knowledge or experience working with computer applications (Microsoft Word, Excel). Basic organization skills, Basic math skills.
Bilingual (English, Spanish) a must. Excellent customer service. Good communication skills.
PHYSICAL ACTIVITY REQUIRED OF THE EMPLOYEE TO PERFORM THE JOB CONSTANTLY FOR 8 OR MORE HOURS
WALKING, STANDING, BENDING NECK, BENDING WAIST, SQUATTING, CLIMBING, TWISTING NECK, TWISTING WAIST, BOTH HANDS USE (SIMPLE GRASPING, POWER GRASPING, FINE MANIPULATION, PUSHING AND PULLING, REACHING BELOW AND ABOVE SHOULDER LEVEL)
DAILY LIFTING AND CARRYING REQUIREMENTS FOR 8 OR MORE HOURS
2 OZ -25 LBS 7 FEET HIGH, 20 FEET IN DISTANCE
DESCRIBE THE HEAVIEST ITEM REQUIRED TO CARRY AND THE DISTANCE TO BE CARRIED:
TEAM LIFT AND CARRY 50-75 LBS GARBAGE BARREL 20 FEET OCCASIONALLY
$29k-39k yearly est. 13d ago
Public Safety Dispatcher
Tohono O'Odham Nation 3.7
Dispatcher job in Sells, AZ
Job Description
is located in Sells, AZ.
Under close supervision, serves as 911 dispatch operator for public safety receiving emergency and non- emergency calls from the public; broadcasts and responds to police radio patrol units and other public safety agencies; receives public inquires and complaints; maintains call logs and perform clerical duties.
The work is normally reviewed in progress and upon completion of each assignment to ensure accuracy, timeliness, and conformance to established standards; most aspects of the work tasks are covered by detailed instructions or procedures.
Essential Duties and Responsibilities:
Receives and answers 911 emergency calls and non-emergency calls.
Broadcasts orders to police radio patrol units in vicinity to investigate complaint, and relays instructions or questions from remote units.
Collects, analyzes and prioritizes information received.
Records calls broadcast and complaints into Computer Aided Dispatch (C.A.D.)
Retrieves computerized criminal justice information files using the Arizona Criminal Justice Information System and National Crime Information Center.
Coordinates all police, fire, ambulance, and other emergency requests, relaying instructions to radio unit concerned.
Transmits and receives messages between divisions of own agency and other law enforcement agencies as needed.
Contacts Police Officers to verify assignment locations as required.
Utilizes and operates a two-way radio communication system, dual cassette recording system, PC and Incident Computer and copier.
Maintains and ensures that computer and radio equipment is operational and functional.
Monitors silent alarm system to detect illegal entry into business establishments.
Conveys phone messages; responds to requests from other employees and the public and provides routine information to the public.
Assist with maintaining and updating all tribal, Pima County warrants forms and logs.
Performs other job related duties as assigned and contributes to a team efforts.
Knowledge, Skills, and Abilities:
Knowledge of the Tohono O'odham culture, customs, and traditions.
Knowledge of applicable federal, state, tribal laws, regulations and requirements.
Knowledge of Arizona Criminal Justice Information System, Computer Aide Dispatch and Records Management Information System.
Knowledge of the Tohono O'odham Nations Criminal and Traffic Code, Children's/Juvenile Code and the department's policies and procedures.
Knowledge of principles and practices of radio dispatch and communication.
Skill in the operation of computers and office equipment that includes copier, telephone and audio equipment.
Skill in preparing clear, concise, accurate, and complete written reports.
Skill in providing superior customer service to external and internal customers.
Skill in communicating effectively, courteously and clearly and speaking distinctly, and responding promptly.
Ability to operate radio communication equipment.
Ability to remain calm and handle emergency situations.
Ability to exercise tact and diplomacy in emergency situations.
Ability to handle psychological stresses of works.
Ability to establish and maintain positive and effective working relationships with the general public, tribal government and other law enforcement and Public Safety agencies.
Ability to communicate efficiently and effectively both verbally and in writing.
Ability to maintain privileged confidential information.
Ability to work independently and meet strict time lines.
Ability to work extended hours, weekends, and holidays.
Minimum Qualifications:
High School Diploma or General Education Diploma, and one year work experience as a communications operator or dispatcher, or an equivalent combination of training, education, and work experience which demonstrates the ability to perform the duties of this position.
Licenses, Certifications, Special Requirements:
Must obtain a Terminal Operator (A) Certification, within six months of hire.
Must be able to type at least 30 WPM.
Must demonstrate sixty percent proficiency in grammar, spelling, and math.
Must obtain certifications in Cardio Pulmonary Resuscitation (CPR), Automated External Defibrillator (AED) and First Aid, within the first six months of hire.
Must pass an extensive law enforcement criminal background investigation prior to Any criminal record history will disqualify applicant.
May be subjected to an auditory examination.
Upon recommendation for hire, a criminal background check is required to determine suitability for hire, including a 39-month Motor Vehicle Record.
May require possessing and maintaining a valid driver's license, (no DUIs or major traffic citations within the last three years).
If required, must meet the Tohono O'odham Nation tribal employer's insurance requirements to receive a driver's permit to operate program vehicles.
Based on the department's needs, incumbents may be required to demonstrate fluency in both the Tohono O'odham Language and English as a condition of employment.
$40k-51k yearly est. 30d ago
Dispatcher
Cocopah Casino
Dispatcher job in Somerton, AZ
Under the general direction of the Communication Supervisor or designee, perform a variety of clerical and technical duties related to dispatch activities. Operates various communications equipment, answers and processes emergency or non-emergency calls, and dispatches public safety units. Actively support and uphold the Tribe's and Department's mission and values.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Monitors emergency and general support radio frequencies.
* Receives emergency and non-emergency calls from outside agency dispatchers or law enforcement agencies via multi-line telephones, walk-ins, and radio systems.
* Records and routes emergency calls to appropriate authorities.
* Determines priorities of all calls and dispatches required units.
* Receives and processes radio calls from field units.
* Transmit messages via radio, telephone, computer, fax, or other communication equipment.
* Receive emergency calls from the public requesting police or other emergency services; determine nature and location of emergency, determine priority, and dispatch emergency units as necessary and by established procedures.
* Uses a computer-aided dispatch system or other various computer systems for data entry and general information retrieval.
* Creates and maintains a daily log of public safety communication activities.
* Establishes and maintains an effective filing and retrieval system according to established policies and procedures.
* Perform a variety of record-keeping, filing, indexing, and other general clerical work; maintain a variety of documents relating to public safety activities; prepare related reports as requested.
* Work under pressure, exercise good judgment, and make sound decisions in emergencies.
* Contributes to a team effort and accomplishes related results as required.
* Establish and maintain effective cooperative working relationships with those contacted in the course of work.
* Inquire, interpret, verify, receive, and disseminate information from law enforcement computer networks relating to wanted persons, stolen property, and vehicle registration.
* Performs other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
* Ability to learn departmental policies and procedures for service requests.
* Ability to learn geographic features and streets within the area served.
* Ability to learn police codes, practices, and methods.
* Ability to effectively and courteously deal with the public.
* Ability to communicate clearly and concisely, both orally and in writing.
* Knowledge of writing, spelling, grammar, and punctuation.
* Knowledge of the current practices and procedures involved in Police dispatch operations.
* Skills in operating various word-processing, spreadsheets, and database software programs.
* Skills in reading and interpreting maps and other navigational resources and giving directions.
* Skills in communicating using telephone and two-way radio equipment.
* Skills in remaining calm and functioning effectively during emergencies and communicating effectively with persons in varying degrees of hysteria.
* Ability to maintain confidentiality.
* Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology;
* Ability to work independently within Tribal and Police Department policies, rules, and regulations
* Methods and techniques of telephone etiquette
* Methods and techniques of conflict resolution
* Ability to handle multiple tasks and meet deadlines.
* Ability to exercise independent judgment
* Ability to Read and Speak the English Language
* Ability to complete training leading to certification to operate the ACJIS terminal
* Ability to define problems; collects data; establish facts and draw valid conclusions
QUALIFICATIONS
* Must be able to accurately type materials at a reasonable rate of speed and demonstrate proficiency in grammar, spelling, and filing.
* Process and record keeping of expenditures, purchase orders, or invoices preferred.
* Must possess a valid State driver's license.
* Must never have been convicted of a felony or have been convicted of a misdemeanor within three (3) years preceding application and must be willing to sign a confidentiality statement upon hire.
* Applicant must be available to work rotating shifts (days, swings, and graves), weekends, holidays, and overtime as required.
* Must be able to train in the process of doing drug/alcohol testing.
* Successfully pass an oral board and background investigation.
* Must be at least 18 years of age.
EDUCATION AND/OR EXPERIENCE
* Associate degree in a related field or trade school, professional or technical certification, and specialized training is preferred
6 months of specialized work experience, 2 years of work experience in a related field
* All applicants must be 18 years or older to apply*
We Offer Great Fringe Benefits for our Full-time Positions
Disclaimers:
There are suitability standards that all applicants must meet to obtain employment with Cocopah Casino and the Cocopah Indian Tribe. Applicants who have felonies, warrants, outstanding tickets, and misdemeanors for shoplifting, weapons, theft, domestic violence, or numerous drug convictions will not be eligible for employment.
By our policy and procedure manual, newly hired employees' pay shall be set to at least the minimum value of the pay schedule to which the position has been allocated according to our Pay schedule based on education and experience, but pay shall not exceed the midpoint for the pay grade.
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
The opening and closing of these positions are subject to change upon the needs of each department. For more information, please contact Cocopah Human Resources at ************.
NATIVE AMERICAN AND CURRENT EMPLOYEE EMPLOYMENT PREFERENCE POLICIES ARE APPLICABLE TO ALL POSITIONS. MUST BE ABLE TO PASS PRE-EMPLOYMENT AND ALL POSITIONS ARE SUBJECT TO ONGOING RANDOM DRUG/ALCOHOL TESTS.
$28k-39k yearly est. 60d+ ago
Meat Dispatcher
Del Sol Markets 4.2
Dispatcher job in Yuma, AZ
At Del Sol we believe in provide excellent customer service, by customizing any order in the meat department.
$26k-34k yearly est. 60d+ ago
Public Safety Dispatcher II (Lateral) - **$20,000 Recruitment Incentive**
City of Vacaville (Ca 4.1
Dispatcher job in Vacaville, CA
ABOUT OUR JOB The City of Vacaville - A beautiful place to live, a great place to work! With more than 600 employees, the City of Vacaville values work-life balance and offers flexible/hybrid work schedules, every other Friday off, employee social and wellness activities, casual dress days, competitive pay and generous benefits and retirement package.
Contribute to our vibrant community and join the City of Vacaville!
Please see our Police Department recruitment website for more information!
The City of Vacaville is seeking highly motivated and dependable individuals who thrive in a fast-paced environment to join our Public Safety Communications Team as a lateral Public Safety Dispatcher II. This recruitment will establish an eligibility list to fill vacancies that may arise within the next 12 months.
The Vacaville Police Department is committed to delivering the highest level of law enforcement services to the community. The Communications Center is staffed by a team consisting of one Communications Manager, four Communications Supervisors and 19 Public Safety Dispatchers. The Vacaville Police Department takes pride in its dedication to public safety and service, guided by core values of integrity, ethics and respect for individual dignity.
Public Safety Dispatcher II (Lateral) Salary Range: $87,874.03 - $106,813.31/annually
2% COLA scheduled for 11/01/2026
For a complete job description and to apply online, visit our website at************************
ABOUT YOU
The Ideal Public Safety Dispatcher Candidate:
The ideal candidate will possess strong interpersonal skills to work effectively with all City departments, employees at all levels and other law enforcement agencies. They will also demonstrate excellent oral and written communication skills.
Typical duties and responsibilities of a City of Vacaville Public Safety Dispatcher include:
* Receiving and responding to routine and emergency calls
* Referring callers to appropriate agencies
* Providing general information to the public
* Assigning calls to Police and Fire units
* Dispatching units quickly and as needed
EDUCATION AND EXPERIENCE- Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education: High school diploma or equivalent. Successful completion of the California POST Dispatch Academy is required.
Experience:Three (3) years of work experience performing a variety of increasingly responsible duties equivalent to that of a Public Safety Dispatcher I with the City of Vacaville.
License or Certificate:Possession of, or eligibility for, the POST Public Safety Dispatcher Basic Certificate and the Emergency Medical Dispatch (EMD) Certificate.
Positions in the classifications of Public Safety Dispatcher I/II are expected to work irregular hours, including nights, weekends, and holidays.
All applications will be reviewed and screened. Only the most qualified candidates who have submitted the required documents will be invited to continue in the examination process.
ABOUT EVERYTHING ELSE
This recruitment is currently open and continuous, but mayclosewithout furthernoticeat any time. Interested candidates are encouraged to apply and submit necessary documents as soon as possible.
A completed City of Vacaville application, supplemental questionnaire, and other required documents must be received by Human Resources at 650 Merchant Street, Vacaville, CA 95688by the closing of this recruitment.
Applicants are encouraged to apply online at ************************ Resumes will not be accepted in lieu of a completed application packet. If unable to apply online, application packets can be obtained in person at the Human Resources Department or by calling **************.
IMPORTANT:Contact with candidates will primarily be via email. Make sure you list a current email that you check regularly with your application.
The City of Vacaville is a proud organization of sophisticated, compassionate and hard-working individuals committed to honesty and integrity. Applicants considered for appointment will be required to undergo several evaluations including, but not limited to, a thorough background investigation (including a CVSA exam), a comprehensive medical exam and a psychological exam.
For ADA information and other Frequently Asked Questions, please clickhere.
$87.9k-106.8k yearly 33d ago
Public Safety Dispatcher II (Lateral)
City of Palo Alto, Ca 3.8
Dispatcher job in Palo Alto, CA
LOOKING FOR EXPERIENCED PUBLIC SAFETY DISPATCHERS! Palo Alto Police Department The Palo Alto Police Department is committed to providing exceptional public safety services and taking a leadership role in building community partnerships. We subscribe to core values that include integrity, accountability, trust, teamwork, a positive attitude, and the professional, impartial treatment of all. Our key responsibilities include:
* To provide police response to emergency and non-emergency requests for service in a coordinated and timely manner.
* To apprehend and prosecute offenders and/or resolve investigations in a timely and thorough manner.
* To minimize injury and property damage by promoting a safe and orderly flow of pedestrian, bicycle and vehicular traffic.
* To provide coordinated, responsive and reliable 9-1-1 dispatch services.
The Role
Are you ready for an exciting opportunity? The City of Palo Alto is looking for qualified candidates for the Public Safety Dispatcher II (Lateral) position. Operating under general oversight, the Communications Public Safety Dispatcher II will handle the dispatch of emergency and non-emergency personnel and equipment for various user agencies. This includes responding to service calls covering police, fire, paramedics, ambulance, utilities, public works, and animal control services. Additionally, the role involves providing crucial information to both the public and user agencies. As the journey level in the Public Safety Dispatcher series, this role carries out a wide range of dispatch duties with a high level of autonomy. Duties include receiving assistance requests, assessing response urgency and type, dispatching personnel to handle reported incidents, and monitoring situations for changes and personnel safety during responses. The work often occurs under pressure.
Don't miss this opportunity to contribute to public safety and serve our community in a fast-paced and rewarding environment.
Apply today to join our team and make a difference!
The ideal candidate will possess the following competencies:
* Comprehensive Dispatch Experience: Proficient in emergency response procedures and protocols across multiple agencies.
* Critical Thinking and Decision-Making: Quickly assesses situations to determine appropriate responses and actions.
* Effective Communication Skills: Clear and concise communicator in high-pressure situations, both verbally and in writing.
* Technical Proficiency: Skilled in using dispatch systems, databases, and communication equipment.
* Adaptability and Resilience: Maintains composure and efficiency in dynamic and challenging environments.
* Collaboration and Teamwork: Works effectively with diverse teams and agencies to coordinate responses.
* Customer Service Orientation: Provides courteous and helpful assistance to callers and responders.
* Problem Solving Abilities: Identifies issues, gathers relevant information, and resolves incidents promptly.
* Attention to Detail: Ensures accurate documentation and information dissemination.
* Commitment to Public Safety: Demonstrates dedication to maintaining community safety and well-being.
Benefits: Fantastic benefits package, to learn more click, HERE.
Compensation (SEIU): Comprehensive compensation plan, to learn more click, HERE.
This position is represented by Service Employee International Union position (SEIU).
Essential and other important responsibilities and duties may include, but are not limited to, the following:
* Receives telephone complaints concerning crimes and police emergencies and dispatches appropriate police patrol units by radio to investigate. Relays instructions and questions for field units.
* Receives telephone information concerning fire and medical emergencies and dispatches appropriate fire and ambulance units by radio. Relays instructions and questions from field units.
* Receives telephone complaints concerning utilities and public works emergencies and dispatches appropriate service units to make repairs. Relays instructions and questions from field units.
* Receives telephone complaints concerning animals and dispatches appropriate animal control units to investigate. Relays instructions and questions from field units.
* Receive and transmit the above information by operating communication consoles, two-way radio, telephone, paging, various computers including both manual and computer-aided dispatch systems, voice intercom, fire alarm and intrusion alarm equipment and other public safety 911 equipment and applications.
* Maintain appropriate records, computer data base, maps, diagrams, and written procedures relating to such activities.
* Operate conventional/automated office machines and equipment.
Related Functions:
* Prepare special reports as may be required.
* Assist Lead Communications Public Safety Dispatchers and Supervisor, Police Services in projects.
Sufficient education, training and/or work experience to demonstrate the possession of the following knowledge skills and abilities which would typically be acquired through:
* High school graduate or GED,
and
* One year of public safety dispatching experience comprised of law enforcement or fire service dispatch responsibilities.
Desired Qualifications
* Possession of a California P.O.S.T. Public Safety Dispatcher Basic Certificate.
* Experience with Emergency Medical Dispatch (EMD) protocols.
* Experience with CLETS/NCIC Databases.
* Possession of National Academy of Emergency Dispatch Emergency Medical Dispatch (EMD) Certificate.
To see full Public Safety Dispatcher II job description, click HERE. Working Conditions / Physical Requirements:
Work in an office environment; sustained posture and intense attentiveness for prolonged periods.
Selection Process:
* Completion of "CritiCall" Exam*
* Completion of the P.O.S.T. Personal History Statement - Public Safety Dispatcher
* Oral Panel Interview(s)
* Comprehensive Police Background Check
* Polygraph Test
* Psychological Test
* Medical Exam
Technical Support:
Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at ************** between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday.
More than one position may be filled from this posting.
The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
$75k-111k yearly est. 60d+ ago
26-02 Public Safety Radio Dispatcher Trainee
City of San Jose, Ca 4.4
Dispatcher job in San Jose, CA
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work.Visithere to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and hereto learn more about San José.
The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran statusor any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at ************, 711 (TTY), or via email at *************************.
About the Department
The San José Fire Department's (SJFD) core mission is to serve the community by protecting life, property, and the environment through prevention and response. SJFD is a high-volume, high-performance, all-risk Fire Department that protects approximately 200 square miles including residential, commercial, high-rise, wildland interface areas, and several high-hazard occupancies.
Click here for information on the SJFD Department.
Click here for information on Benefits.
Click here for information about the Fire Communications Division.
Clickherefor the California Equal Pay Act
To apply, please complete an application via the City of San José's website at: **************************************
Position Duties
Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose's website at ******************************
The annual salary for the Public Safety Radio Dispatcher Trainee classification is $102,260.07 per year. This includes an approximate five percent (5%) ongoing non-pensionable compensation pay and a (3.75%) Public Safety Radio Dispatcher Certification Pay.
Upon successful completion of training, Public Safety Radio Dispatcher Trainees are eligible for promotion to the Public Safety Radio Dispatcher classification. The salary range for the Public Safety Radio Dispatcher classification is currently $109,443.99 - $133,053.03 annually. This includes an approximate five percent (5%) ongoing non-pensionable compensation pay and a (3.75%) Public Safety Radio Dispatcher Certification Pay.
The SJFD is accepting applications for the position of Public Safety Radio Dispatcher Trainee. This is the entry-level training classification for a career in public safety dispatching within the City of San José. As a Public Safety Radio Dispatcher Trainee, you are provided with formal training, both in the classroom and in the Communications Center, to develop the knowledge, skills, and abilities necessary to perform the full range of public safety dispatching functions. Trainees must successfully complete all formal academic and on-the-job training to be appointed to the class of Public Safety Radio Dispatcher and retain their employment.
Duties of the Public Safety Radio Dispatcher include answering emergency and non-emergency telephone calls, complying with medical and fire call taking and dispatching policies and protocols, obtaining information from callers, providing emergency instructions over the telephone, entering data into the computer-aided dispatch (CAD) system, dispatching fire and emergency medical personnel and equipment, providing telecommunications systems support, and performing other related work as assigned.
The Public Safety Radio Dispatcher Trainee Training Program includes Emergency Medical Dispatch (EMD) and Emergency Fire Dispatch (EFD) protocol training. The EMD and EFD certification is a condition of employment. If an employee fails to maintain San José Fire Department protocol compliance standards, the employee is subject to discipline up to and including termination.
These positions may require working weekends, holidays and/or assignments including swing, midnight, or other nonstandard shifts. Shifts are currently an 8-hour schedule during training (five days a week). Shift schedules may change based on the needs of the Department, and may include an alternate 9-hour schedule (every other set of days off includes three days off). You must be available to work the shift schedule assigned to you by the Department. There is a shift differential payment of $2.25/hour for swing shift and $2.50/hour for midnight shifts.
Mandatory overtime will be required during critical incidents or to maintain staffing levels.
Wearing a uniform is required.
Incumbents receive paid training beginning on their first day attending the Public Safety Radio Dispatcher Trainee Academy. Employee benefits are provided in accordance with the applicable union agreement.
Laterals are encouraged to apply.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
In addition to the salary, employees in the Public Safety Dispatcher Trainee classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay and a (3.75%) ongoing non-pensionable Public Safety Radio Dispatcher Certification Pay.
Salary range(s) for this classification is/are:
* $93,870.40 (pensionable)
* $98,563.92(non-pensionable 5%)
* $102,260.07(non-pensionable 3.75%Public Safety Radio Dispatcher Certification Pay)
Minimum Qualifications
Education:Successful completion of high school, General Educational Development (GED) certificate, or California Proficiency Certificate
Experience:One year of experience receiving, processing and/or dispatching calls in a radio dispatch or call center (one year = 2080 hours) OR, three years of experience working in public contact employment (three years = 6240 hours)
Certifications:When assigned to the Fire Department, must possess within three (3) months of employment, and maintain the Emergency Medical Dispatch and Emergency Fire Dispatch certification through the International Academies of Emergency Dispatch.
Other Qualifications
The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.
* Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
* Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts.
* Building Trust - Communicates an understanding of the other person's interests, needs and concerns; identifies and communicates shared interests and goals; identifies and communicates differences as appropriate; demonstrates honesty, keeps commitments, and behaves in an appropriate manner.
* Multi-Tasking - Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s).
* Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate.
* Customer Service- Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.
* Social Awareness - Demonstrates the ability to read or sense other people's emotions and how they influence the situation of interest or concern; demonstrates empathy and organizational awareness.
In addition, ideal candidates will also possess basic knowledge, skills and abilities to:
* Pass an intensive background investigation;
* Learn to accurately and quickly enter information in the computer system while
receiving information via radio and telephone;
* Learn radio codes used in computer-aided dispatch;
* Retain composure and work accurately under pressure in emergency situations;
* Read, write, spell, and speak in clear and concise English;
* Deal tactfully with the public and others;
* Follow oral and written instructions;
* Learn and interpret maps;
* Work in a confined area and wear a radio headset
* Type
Competency in a City approved language other than English is desirable, but not required for employment.
Selection Process:
The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Applicants deemed most competitive after oral interviews will be required to pass a Fire background investigation, which includes polygraph and psychological screening. Additional phases of the selection process are described below.
Tentative Timeline
Personal History Questionnaire: February 18, 2026 - February 25, 2026 (on-line)
Information Sessions: week of February 18, 2026 (Via Zoom) Exact date to be determined.
Computer Practical (CritiCall Exam): February 18, 2026 - February 25, 2026 (online)
Oral Board Interview (In Person): March 9, 2026 - March 12, 2026
Selection Interview (2nd Interview - In Person): May 12, 2026 - May 14, 2026
Tour/Sit Along (In Person):March 19, 2026 to March 28, 2026
Backgrounds (In Person): March 16, 2026 to April 27, 2026
Poly/Psych/Medical Exams (In Person):May 18, 2026 to June 5, 2026
Final Job Offer Notifications: June 18, 2026
Academy Start Date: July 6, 2026
* DATES MAY BE SUBJECT TO CHANGE IF NEEDED*
PERSONAL HISTORY QUESTIONNAIRE (PHQ): The most qualified applicants for Public Safety Dispatcher Trainee will be invited to complete an online pass/fail PHQ screening. The PHQ screening is designed to identify applicants who meet the Fire Department's hiring standards. The PHQ screening will consist of approximately 180 questions. The questionnaire will ask applicants to self-report behavior that has been determined to relate directly to job suitability.
Applicants should be prepared to provide detailed information of their personal history in the following nine categories: education, employment, driving history, military experience, substance use, financial history, legal history, fire, public safety and/or emergency medical experience, and other general information.
INFORMATION SESSION: The Information Session provides applicants with more details regarding the day-to-day duties of the position(s) and an overall understanding of the hiring and training process. Candidates will also have an opportunity to ask questions of current dispatch personnel.
COMPUTER PRACTICAL EXAM (CritiCall): Candidates will be invited to take a computerized practical exam. During this exam, applicants are tested in several areas including data entry, multi-tasking, call summary, reading comprehension, map reading and more. Only the most qualified applicants will move forward from this examination.
COMPUTER PRACTICAL (CritiCall) TEST PREPARATION: Additional information about the computer practical exam (CritiCall), including a test preparation guide can be found at: *******************************************************
The San José Fire Department will notaccept previous test scores; all candidates who pass the PHQ must take and pass the computer practical exam (CritiCall) during this recruitment in order to continue to be considered for the position.
ORAL BOARD INTERVIEW:Oral board interviews will be held after candidates pass the practical exam (CritiCall).
BACKGROUND: The most qualified candidates who pass the practical exam (CritiCall) and oral board interviews will be considered for advancement to the background.
TOUR/SIT ALONG: This is an in-person sit along in the Fire Communications Control Room. Candidates who advance to the background will be notified regarding scheduling of the in-person sit along.
If you have questions regarding the duties of this position, please email inquiries to *********************************.
The application deadline is Wednesday, January 28, 2026, at 11:59 PM. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email ************************* and we will research the status of your application. Please contact Human Resources at **************, or ***************************** if you have any questions.
If you have questions about the duties of these positions, the selection or hiring processes, please contact Denisse Madrizat ****************************.
Additional Information:
Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.
You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.
Please note that applications are currently not acceptedthrough CalOpps or any other third party job board application system.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email ************************* and we will research the status of your application.
AI and the Hiring Process
We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be avaluable tool for learning, research, and professional growth. We encouragecandidates to use AI responsibly as a support in preparing application materials, liveassessments, and interviews. However,we value authenticity, accuracy and truthfulness.Application responses and interview answers must reflect your ownknowledge, skills, and experiences. While AI can supplement preparation, it cannotreplace the originality and judgment we look for in our employees. This ensuresfairness,transparency, and equityfor all applicants in the hiring process.
$109.4k-133.1k yearly 12d ago
Emergency Communications Dispatcher - Temporary
Yuma County, Az 4.0
Dispatcher job in Yuma, AZ
This position is advertised from the minimum to the mid-point hourly rate. Salary will be determined on education and experience at the time of offer. Applications are sought on behalf of the Sheriff's Office in Yuma County. Yuma County Human Resources does not review any applications submitted for this position. All applications are forwarded to Sheriff's Office in Yuma County
NATURE OF WORK
Under close supervision, performs technical work of moderate difficulty in public safety communications. This position has department specific responsibility.
(Illustrative Only) Operates fixed base communications equipment, to include computer-aided dispatch (CAD) system, 911 system, telephones, multi-channel radio, TDD (text telephone device for hearing/speech impaired), numerous computer databases and maps; answers incoming emergency and non-emergency calls; interviews callers and gathers details; prioritizes calls for service and determines appropriate personnel to respond; calms and counsels distraught and irate callers in emergency situations; dispatches emergency responders relays pertinent information to law enforcement personnel in a factual and concise manner; monitors radio channels and provides immediate information and assistance; maintains status and awareness of Sheriff's patrol units and monitors alarms; tracks the location and activities of all officers on duty; logs messages transmitted and received; enters all emergency assistance calls into the computer aided dispatch (CAD) incident logs; inputs and updates information into the National Crime Information Center (NCIC) computer systems; enters calls for service into the law enforcement database, to include date, time, caller's name, type of incident, responding officer's name, arrival time, and other details; retrieves information from automated files to access databases for information, wants and warrant checks, driver license and vehicle registration checks; composes, sends and receives messages via criminal justice computer system; operates and maintains telephone recording system; follows departmental policies and procedures in providing assistance and information to law enforcement and emergency services personnel, and the general public; notifies other State/Federal and regional agencies, as directed; notifies administration on critical incidents; reads and interprets maps for the public and law enforcement personnel to assist in locating certain geographical by utilizing city/county/state maps, atlas, and various computer mapping systems; performs various clerical tasks; maintains appropriate security and confidentiality of criminal histories and other sensitive information encountered in the performance of his/her duties; regular and reliable attendance; performs other duties as assigned.
High School Diploma or GED equivalent; AND six (6) months of customer service or clerical experience; OR an equivalent combination of education and experience; preferred keying skill of at least 40 words per minute (wpm). Must obtain ACJIS and NCIC Terminal Operator Certifications within six (6) months of appointment and maintain certification.
ADDITIONAL REQUIREMENTS: This classification may require the applicant to successfully complete a background check, polygraph, and drug test prior to appointment; must possess and maintain a valid driver's license; and the ability to work all three shifts (days, afternoons, and graveyards), holidays, and weekends.
Hourly rate for this position has been revised effective 3/4/24.
Knowledge of: County policies and procedures; Sheriff's Office policies and procedures related to dispatching law enforcement officers and other emergency services; Federal, State, and County laws governing the dispatch process and the se of dispatch equipment; law enforcement terminology, communication techniques, and other codes; communications equipment, to include two-way radio, computer assisted dispatch systems, recording equipment, 911 equipment, and specialty equipment; Yuma County geographical areas, road systems, and the locations of important buildings; business English, spelling, punctuation, and grammar.
Skills in: Determining and prioritizing incoming information; handling multiple tasks simultaneously, under pressure, in emergency and stressful situations; listening and obtaining information from hostile and emotional callers; communicating clearly and concisely and relaying details accurately; effective decision making/problem solving based on limited amount of information in crisis/emergency situations; reading maps; operating office and law enforcement communication equipment; operating computerized technology and job-related software applications; preparing and maintaining accurate records.
Ability to: Enter information with speed and accuracy; memorize, retain, and accurately recall information and codes; maintain emotional control and work effectively during emergencies/crisis situations or extremely stressful conditions; maintain security of confidential information; exercise sound independent judgment in interpreting and applying laws, office policies, and procedures; work independently with minimal supervision; establish and maintain effective working relationships with supervisors, employees, other agencies and the public; follow written and verbal instructions; communicate clearly, both verbally and in writing.
WORK ENVIRONMENT/PHYSICAL DEMANDS: (Illustrative Only) Work is performed in a confined area, fast paced, and in a high volume call center; work non-standard hours, to include shift work, rotating shifts, holidays, and weekends; sit for long periods of time; may be required to bend, stretch, stoop, reach and climb stairs; may occasionally lift, carry, push, and/or pull objects; visual and muscular dexterity to operate; computer, telephone, and two-way radio; utilize communication equipment to hear and respond to: radio communications, voice instructions, and/or commands; operate a motor vehicle and travel to/from various locations for training/meetings; random urinalysis testing.
EOE/AA/ADAAA/M/F/V/D DRUG FREE WORKPLACE
$23k-36k yearly est. 60d+ ago
Telecommunications
Vp 3.9
Dispatcher job in Yuma, AZ
Telecommunications Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the telecommunications industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the telecommunications sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand telecommunications industry.
Even if you have no obvious prior telecommunications experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the telecommunications field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in telecommunications.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
The average dispatcher in Yuma, AZ earns between $25,000 and $46,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.
Average dispatcher salary in Yuma, AZ
$34,000
What are the biggest employers of Dispatchers in Yuma, AZ?
The biggest employers of Dispatchers in Yuma, AZ are: