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The differences between dispute resolution analysts and business process analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a dispute resolution analyst and a business process analyst. Additionally, a business process analyst has an average salary of $78,215, which is higher than the $51,442 average annual salary of a dispute resolution analyst.
The top three skills for a dispute resolution analyst include dispute resolution, sound decisions and data entry. The most important skills for a business process analyst are process improvement, project management, and subject matter experts.
| Dispute Resolution Analyst | Business Process Analyst | |
| Yearly salary | $51,442 | $78,215 |
| Hourly rate | $24.73 | $37.60 |
| Growth rate | 11% | 11% |
| Number of jobs | 45,588 | 160,260 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 70% |
| Average age | 44 | 44 |
| Years of experience | 4 | 4 |
The main job of a dispute resolution analyst involves the work of correspondence clerks. Dispute resolution analysts provide dispute resolution services to professional neutrals, personnel, and claimants. They develop and enforce dispute resolution acknowledgments. It is their job to maintain high quality with external and internal customers. Also, they facilitate communications with their external or internal stakeholders and customers.
The business process analysts are responsible for producing, managing, and enhancing business processes to improve business performance using data. They gather, analyze, and transcribe information about internal processes to obtain a comprehensive picture of the company's internal workings. Their responsibilities include developing strategies, identifying the needs of the user, and communicating compound data in a comprehensible way. Also, they identify, implement, and assess business metrics that are essential to the end-users. Additionally, they may act as consultants to project teams providing them with recommendations for product or service improvement.
Dispute resolution analysts and business process analysts have different pay scales, as shown below.
| Dispute Resolution Analyst | Business Process Analyst | |
| Average salary | $51,442 | $78,215 |
| Salary range | Between $37,000 And $70,000 | Between $57,000 And $106,000 |
| Highest paying City | McLean, VA | Washington, DC |
| Highest paying state | Virginia | Rhode Island |
| Best paying company | PayPal | |
| Best paying industry | Finance | Manufacturing |
There are a few differences between a dispute resolution analyst and a business process analyst in terms of educational background:
| Dispute Resolution Analyst | Business Process Analyst | |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 70% |
| Most common major | Business | Business |
| Most common college | Northwestern University | Northwestern University |
Here are the differences between dispute resolution analysts' and business process analysts' demographics:
| Dispute Resolution Analyst | Business Process Analyst | |
| Average age | 44 | 44 |
| Gender ratio | Male, 35.6% Female, 64.4% | Male, 49.5% Female, 50.5% |
| Race ratio | Black or African American, 8.4% Unknown, 4.5% Hispanic or Latino, 9.1% Asian, 10.0% White, 67.8% American Indian and Alaska Native, 0.2% | Black or African American, 7.6% Unknown, 4.5% Hispanic or Latino, 8.6% Asian, 14.6% White, 64.6% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 12% | 12% |