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Dispute resolution analyst vs management analyst

The differences between dispute resolution analysts and management analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a dispute resolution analyst and a management analyst. Additionally, a management analyst has an average salary of $69,804, which is higher than the $51,442 average annual salary of a dispute resolution analyst.

The top three skills for a dispute resolution analyst include dispute resolution, sound decisions and data entry. The most important skills for a management analyst are customer service, project management, and logistics.

Dispute resolution analyst vs management analyst overview

Dispute Resolution AnalystManagement Analyst
Yearly salary$51,442$69,804
Hourly rate$24.73$33.56
Growth rate11%11%
Number of jobs45,588169,171
Job satisfaction-5
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 66%
Average age4444
Years of experience44

What does a dispute resolution analyst do?

The main job of a dispute resolution analyst involves the work of correspondence clerks. Dispute resolution analysts provide dispute resolution services to professional neutrals, personnel, and claimants. They develop and enforce dispute resolution acknowledgments. It is their job to maintain high quality with external and internal customers. Also, they facilitate communications with their external or internal stakeholders and customers.

What does a management analyst do?

A management analyst is responsible for monitoring the efficiency and effectiveness of management operations, providing strategic advice and procedures to improve its services, and building excellent relationships with customers and business partners. Management analysts identify business opportunities that would help the business generate more revenues and meet long-term profitability goals. They develop techniques in maximizing productivity and optimization, recommending new systems, and upgrading existing processes. A management analyst must have excellent critical thinking and communication skills, especially when evaluating complex data and performance reports.

Dispute resolution analyst vs management analyst salary

Dispute resolution analysts and management analysts have different pay scales, as shown below.

Dispute Resolution AnalystManagement Analyst
Average salary$51,442$69,804
Salary rangeBetween $37,000 And $70,000Between $49,000 And $98,000
Highest paying CityMcLean, VAWashington, DC
Highest paying stateVirginiaNew Jersey
Best paying companyPayPalThe Citadel
Best paying industryFinanceProfessional

Differences between dispute resolution analyst and management analyst education

There are a few differences between a dispute resolution analyst and a management analyst in terms of educational background:

Dispute Resolution AnalystManagement Analyst
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeNorthwestern UniversityNorthwestern University

Dispute resolution analyst vs management analyst demographics

Here are the differences between dispute resolution analysts' and management analysts' demographics:

Dispute Resolution AnalystManagement Analyst
Average age4444
Gender ratioMale, 35.6% Female, 64.4%Male, 46.5% Female, 53.5%
Race ratioBlack or African American, 8.4% Unknown, 4.5% Hispanic or Latino, 9.1% Asian, 10.0% White, 67.8% American Indian and Alaska Native, 0.2%Black or African American, 8.4% Unknown, 4.5% Hispanic or Latino, 9.1% Asian, 12.7% White, 65.2% American Indian and Alaska Native, 0.2%
LGBT Percentage12%12%

Differences between dispute resolution analyst and management analyst duties and responsibilities

Dispute resolution analyst example responsibilities.

  • Lead the requirement gathering effort from key customers for development of new JAVA applications and for troubleshooting customer issues.
  • Perform data entry into PeopleSoft and process write off with resolution codes.
  • Negotiate settlement offers with clients to prevent litigation and reduce costs associate with arbitration.
  • Research corporate actions and security pricing using Bloomberg and bank websites to provide accurate information for processing within the database.
  • Complete daily tally, communication logs, benefit updates, medical policy reviews and review policies and procedures using SharePoint applications.
  • Process and log all OGC incoming and outgoing mail on a daily basis.
  • Show more

Management analyst example responsibilities.

  • Manage and mediate web communities for IRS online initiatives (management resource center, etc . )
  • Manage cross-functional and technical teams in the analysis, development, QA, implementation and support of products.
  • Update, manage, and configure Wiki and JIRA portals to reflect improvements and information sharing as the PMO evolves.
  • Perform reviews of select teams and programs to determine whether VBA and federal policies and guidelines are effectively implement and manage.
  • Lead JAD sessions to bring the business users and the scrum team to same converging point on requirements and change management.
  • Manage all technical documentation for PMI's certification program.
  • Show more

Dispute resolution analyst vs management analyst skills

Common dispute resolution analyst skills
  • Dispute Resolution, 12%
  • Sound Decisions, 7%
  • Data Entry, 7%
  • Quality Standards, 6%
  • Identify Trends, 5%
  • Federal Regulations, 4%
Common management analyst skills
  • Customer Service, 9%
  • Project Management, 7%
  • Logistics, 5%
  • Data Analysis, 5%
  • Process Improvement, 4%
  • Management System, 4%

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