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The differences between dispute resolution analysts and process analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a dispute resolution analyst and a process analyst. Additionally, a process analyst has an average salary of $73,233, which is higher than the $51,442 average annual salary of a dispute resolution analyst.
The top three skills for a dispute resolution analyst include dispute resolution, sound decisions and data entry. The most important skills for a process analyst are process improvement, project management, and customer service.
| Dispute Resolution Analyst | Process Analyst | |
| Yearly salary | $51,442 | $73,233 |
| Hourly rate | $24.73 | $35.21 |
| Growth rate | 11% | 11% |
| Number of jobs | 45,588 | 123,238 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 66% |
| Average age | 44 | 44 |
| Years of experience | 4 | 4 |
The main job of a dispute resolution analyst involves the work of correspondence clerks. Dispute resolution analysts provide dispute resolution services to professional neutrals, personnel, and claimants. They develop and enforce dispute resolution acknowledgments. It is their job to maintain high quality with external and internal customers. Also, they facilitate communications with their external or internal stakeholders and customers.
A process analyst is also known as an operations research analyst, who evaluates in detail the steps in producing products and making important decisions as well as providing recommendations on how to enhance them. They are IT specialists that analyze the business process and workflows to determine how they can be computerized and improved. Responsibilities include identifying problems and risks as well as engaging in problem resolution. Important skills to consider for applicants include being innovative thinkers and goal-oriented.
Dispute resolution analysts and process analysts have different pay scales, as shown below.
| Dispute Resolution Analyst | Process Analyst | |
| Average salary | $51,442 | $73,233 |
| Salary range | Between $37,000 And $70,000 | Between $49,000 And $108,000 |
| Highest paying City | McLean, VA | Santa Clara, CA |
| Highest paying state | Virginia | Connecticut |
| Best paying company | PayPal | Apple |
| Best paying industry | Finance | Finance |
There are a few differences between a dispute resolution analyst and a process analyst in terms of educational background:
| Dispute Resolution Analyst | Process Analyst | |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 66% |
| Most common major | Business | Business |
| Most common college | Northwestern University | Northwestern University |
Here are the differences between dispute resolution analysts' and process analysts' demographics:
| Dispute Resolution Analyst | Process Analyst | |
| Average age | 44 | 44 |
| Gender ratio | Male, 35.6% Female, 64.4% | Male, 50.8% Female, 49.2% |
| Race ratio | Black or African American, 8.4% Unknown, 4.5% Hispanic or Latino, 9.1% Asian, 10.0% White, 67.8% American Indian and Alaska Native, 0.2% | Black or African American, 8.2% Unknown, 4.5% Hispanic or Latino, 9.0% Asian, 12.2% White, 66.0% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 12% | 12% |