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The differences between document specialists and resolution specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a document specialist, becoming a resolution specialist takes usually requires 6-12 months. Additionally, a document specialist has an average salary of $39,044, which is higher than the $38,984 average annual salary of a resolution specialist.
The top three skills for a document specialist include clinical documentation, patients and customer service. The most important skills for a resolution specialist are patients, phone calls, and appeals.
| Document Specialist | Resolution Specialist | |
| Yearly salary | $39,044 | $38,984 |
| Hourly rate | $18.77 | $18.74 |
| Growth rate | 9% | -4% |
| Number of jobs | 23,728 | 152,590 |
| Job satisfaction | 5 | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 45% |
| Average age | 44 | 40 |
| Years of experience | 4 | 12 |
Documentation specialists are responsible for managing office documents and developing a long-term storage strategy. They have varied responsibilities, including organizing, storing and retrieving records, and training other staff members on practical documentation usage. It is also their job to proofread and remove obsolete documents, utilizing storage applications and software. There are several requirements needed to be qualified for this position, including a communications degree, excellent organizational and interpersonal skills, and excellent verbal and written communication.
A Resolution Specialist is responsible for investigating claims and analyzing supporting documents to resolve complaints. Resolution Specialists may work for clients' disputes or employee relations, requiring them to have extensive knowledge of labor laws and regulatory policies. They conduct cross-examinations, administer negotiations, and discuss processes with the clients for high-level violations. A Resolution Specialist must have excellent communication and organizational skills, especially in representing the client and the company and coming up with the resolution that would work for both's best interests.
Document specialists and resolution specialists have different pay scales, as shown below.
| Document Specialist | Resolution Specialist | |
| Average salary | $39,044 | $38,984 |
| Salary range | Between $24,000 And $62,000 | Between $26,000 And $57,000 |
| Highest paying City | San Francisco, CA | Ewing, NJ |
| Highest paying state | California | Connecticut |
| Best paying company | Adobe | IBM |
| Best paying industry | Pharmaceutical | Finance |
There are a few differences between a document specialist and a resolution specialist in terms of educational background:
| Document Specialist | Resolution Specialist | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 45% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | - |
Here are the differences between document specialists' and resolution specialists' demographics:
| Document Specialist | Resolution Specialist | |
| Average age | 44 | 40 |
| Gender ratio | Male, 29.0% Female, 71.0% | Male, 36.8% Female, 63.2% |
| Race ratio | Black or African American, 6.2% Unknown, 4.7% Hispanic or Latino, 8.8% Asian, 12.0% White, 67.7% American Indian and Alaska Native, 0.5% | Black or African American, 11.4% Unknown, 5.3% Hispanic or Latino, 19.7% Asian, 7.0% White, 55.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 11% | 7% |