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  • Service Operations Coordinator

    Archdiocese of Detroit 4.3company rating

    Executive job in Detroit, MI

    The Service Operations Coordinator serves as the primary point of contact for all visitors, callers, and digital inquiries at the chancery. This role is responsible for delivering exceptional service through efficient triage of inbound queries, effective management of multi-channel communication, and proactive resolution of requests using shared service and call center best practices and knowledgebase. Key Responsibilities • Manage inbound and outbound calls, emails, and web chats using CRM and ticketing systems • Intake, log, and triage all requests, ensuring accurate documentation and timely resolution • Monitor departmental service compliance dashboards and follow-up with teams to ensure issues are being addressed • Maintain a clean, organized, and welcoming reception area • Uphold strict confidentiality and demonstrate respect for all individuals and the mission of the chancery Required Knowledge/Skills/Abilities • Proficiency in CRM/ticketing systems (e.g. Jira), Microsoft Office Suite, and knowledgebase systems • Strong oral and written communication skills, with the ability to explain concepts and processes clearly • Excellent organizational and multitasking abilities in a high-volume, fast-paced environment • Sound judgment and ability to triage and prioritize requests • Experience with service desk best practices, including queue management, SLA adherence, and first contact resolution • Ability to work independently and as part of a cross-functional team • Professional appearance and conduct Education and Experience Requirements • High school diploma or equivalent required; associate or bachelor's degree preferred • Prior experience in a call center, shared service, or technical support role strongly preferred • Experience in a church, non-profit, or mission-driven environment is a plus Physical Requirements • Prolonged periods of sitting and working at a desk • Ability to lift up to 20 pounds occasionally • Some standing, bending, and walking are required Additional Requirements • Must agree, upon acceptance of an offer of employment, not to engage in, nor endorse, any actions or beliefs contrary to the teaching and standards of the Roman Catholic faith and morality • Must demonstrate understanding, respect, and support for Catholic Church teaching, mission, and values • Must maintain strict confidentiality regarding any chancery information • Knowledge of the Roman Catholic faith, its institutions, policies, and practices is a plus
    $30k-42k yearly est. 6d ago
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  • Membership Services Account Executive

    AEG 4.6company rating

    Executive job in Detroit, MI

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Amaze, Inspire, Unite The Membership Service Account Executive is responsible for driving renewal sales of all sports and entertainment, up selling and cross selling all products including new season memberships, groups and individual suites through developing strong relationship and providing first-class service to clients. Key Responsibilities: Meet or exceed both individual and team sales goals. Develop and build strong relationships with defined account base through proactive communication, including seat visits, phone calls, emails, client office visits and other communication - creating personalized experiences for them. Maintain updated information regarding clients in the CRM tool. Renewal of current season ticket members accounts from season to season (full, half and mini plans). Collect referrals from season ticket members. Up-sell and cross-sell all products including group tickets, premium products and individual suites for both Detroit Tigers and Detroit Red Wings. Make required daily outgoing phone calls to account base. Work to complete assigned membership engagement touch points. Maintain up-to-date knowledge and effectively and enthusiastically communicate all team happenings, events, ticket member benefits, and park details that are relevant to members. Anticipate, respond to, and resolve all complaints, requests, and inquiries in a calm and professional manner, ensuring that each fan interaction results in increased loyalty to the teams. Assist in developing and delivering customized programs, benefits and events to drive loyalty with defined account base. Provide knowledgeable and enthusiastic service to members. Event/Game day operations (staffing membership headquarters on game nights, answering phones on game nights, etc.). Work additional game duties as assigned. Required Knowledge, Skills and Abilities: Bachelor's degree in sports management, marketing, or communications. Minimum 2 year of customer service, preferably in ticket retention and service. Previous use and knowledge of any ticketing sources is preferred. Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work. Possess the highest integrity and ethical standards. Team player with the ability to handle multiple assignments in a fast-paced environment. Excellent verbal communication skills with a friendly and professional telephone manner. Strong time management and organizational skills. Demonstrated ability to work independently and to self-motivate. Demonstrated flexibility and creative problem-solving skills. Must be self-directed and goal oriented. Ability to provide exceptional customer service. A true passion and desire to work in the sports industry. Must possess knowledge of all Microsoft applications such as Word, Excel, and PowerPoint. Ability to work long or unpredictable hours on weekdays, weekends, and holidays as needed. Working Conditions: Irregular and extended hours including nights, weekends, and holidays. Exposure to high noise level. Frequent visual/auditory attention. All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Olympia Entertainment. Olympia Entertainment is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested. PRIVACY POLICY
    $73k-113k yearly est. 3d ago
  • Account Executive (Michigan Territory)

    Brighton Collectibles 4.4company rating

    Executive job in Detroit, MI

    company information About Us Brighton is an iconic and timeless accessories brand that has evolved into an extensive line of stylish products. We are devoted to creating a magical experience that inspires customers to shop in our company Brighton Collectible stores and our Specialty Stores delivering quality, fashion, craftsmanship and superior service. information about the position The Role We are seeking a dynamic, high energy, analytical, relationship builder with experience as a Buyer, Sales Representative or as a Retail professional. You will call on our wholesale accounts growing the market, both developing the current specialty accounts and acquiring new specialty accounts! This is for our specialty business; selling to multi-lifestyle and women's boutique stores, men's specialty stores and our Western retailers. The ideal candidate will possess strong sales, interpersonal and organizational skills. They should be comfortable with multitasking and be able to budget their resources in order to meet the assigned quotas for their role. Responsibilities Build and maintain client relationships Track and record metrics throughout sales process Meet and exceed financial goals Understand and keep up to date with industry and competitive landscape knowledge Qualifications 2-3+ years of business and/or sales experience Wholesale/account management experience in a similar industry Strong written and verbal communication skills Strong organizational skills Proficiency in Microsoft Office Ability to harness financial data to inform decisions Must be able to travel overnight up to 5+ days per month and attend the sales meetings quarterly in Los Angeles
    $55k-80k yearly est. 3d ago
  • Market Executive

    Morgan Stanley 4.6company rating

    Executive job in East Lansing, MI

    A Market Executive directly manages a market-level branch and additional branches within the Market. The Market Executive's primary focus is to drive revenue, increase profitability, and manage risk within their branch and assigned offices within the market. Job functions also include maintaining a superior and consistent level of client service, developing cohesive teams, providing consistent leadership, and assuming accountability for the results of the entire market. In addition, a large emphasis will be placed on the recruitment and retention of Financial Advisors. Market Executives must be responsible for fiscal management, personnel management and morale, business ethics and practices, and compliance with all Federal, State, and Local laws and regulations. This is a non-producing role. DUTIES and RESPONSIBILITIES: Product/Business Knowledge: Has a thorough understanding of the Firm's products and those of its strategic partners; uses this knowledge to provide resources and direction in order to help drive sales. Possesses a strong understanding of the firm's resources; able to direct the sales force to the right resources in an efficient manner as to make the sales process more efficient. Effectively applies product/business knowledge to recruiting efforts; able to “translate” competitor offerings into Morgan Stanley Wealth Management products, and understand and explain how a recruit will be able to continue to help meet their clients' needs. Sales/Marketing: Seeks opportunities to grow business and drive sales by capitalizing on firm initiatives; focuses on building strong relationships with corporate departments and strategic partners to achieve the marketing efforts of the Branch. Drives corporate marketing initiatives to help increase market share in High Net Worth households. Team Building: Builds an effective team across the market by constantly communicating relevant information on a timely basis and conducting regular meetings. Leads and participates in Market and Region initiatives, including sales, hiring, recruitment, diversity, and community outreach. Responsible for growing their market through hiring, lateral recruiting and training. Leadership: Leads by example by maintaining a positive morale, a track record of personal growth or reputation for growth, has ethical business practices, and demonstrates a commitment to diversity and respect for others. Leads proactively by identifying trends, potential areas of growth and weakness and addressing these areas in order to positively position the Region within the geographic market. Leads Market's efforts of Sales and results. Identifies key talent in the market, positions and develops that talent, and encourages those individuals to participate in the leadership of the Market and Region. Leverages the resources of the Firm to achieve the highest level of success. Acts as a coach and mentor for Financial Advisors in order to help drive results. Accountability: Responsible for the market's sales performance and financial performance. Responsible for regulatory, legal and compliance issues including: Risk management for their Branch and market in regards to monitoring sales, human resources, and legal and regulatory practices. Responsible for establishing a core compliance model in offices under supervision. Responsible for following supervisory procedures as outlined in the Branch Manager's Supervisory Manual. Responsible for delegating supervisory review/duties to the Risk Officer. Responsible for the creation of an Annual Supervisory Plan. Responsible for effectively communicating the status of performance and issues to the Regional Director. Education and/or Experience: 5 or more years of related experience and/or training including demonstrated success managing a market or a large branch office, or equivalent. Licenses and Registrations: Active Series 7, 8 (or 9 and 10), 66 (or 63 and 65) and 3 registrations (Series 31 acceptable if branch conducts managed futures business only ) Other licenses as required for role or by management Skills: Effective written and verbal communication skills Ability to think critically Ability to manage a team Strong attention to detail Ability to interact with senior management team, Financial Advisors, support staff, clients and corporate and field personnel as needed Ability to own projects at a Market level Ability to organize and prioritize work, meet deadlines, and complete projects Direct Reports: Market Managers, Branch Managers, Producing Branch Managers, Resident Managers, Market Business Development Officer, Financial Advisors and Branch Support Staff This list is meant to be directional and should not be considered complete, as it may be supplemented on an as needed basis All candidates should verify that they meet the minimum eligibility requirements prior to applying. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
    $93k-143k yearly est. Auto-Apply 2d ago
  • Executive Steward at Saint John's Resort

    Graduate Hotels 4.1company rating

    Executive job in Plymouth, MI

    The Executive Steward serves as the operational leader of all stewarding and sanitation functions at Saint John's Resort, ensuring impeccable cleanliness, equipment maintenance, and operational support across all culinary outlets, banquets, and special events. This role demands exceptional organizational skills, attention to detail, and the ability to maintain the highest standards of sanitation while managing high-volume, multi-outlet resort operations. The Executive Steward will uphold food safety excellence, equipment integrity, and team accountability while fostering a culture of operational support aligned with Saint John's Resort standards. GUEST SERVICE REQUIREMENTS: Maintain a friendly, professional demeanor with genuine warmth in all interactions Support exceptional guest experiences through behind-the-scenes operational excellence Demonstrate commitment to hospitality excellence through actions, attitude, and accountability Ensure cleanliness and presentation standards enhance the overall guest experience SAFETY REQUIREMENTS: Maintain safe work practices and prevent personal injury through proper technique and equipment use Ensure the safety of team members, guests, and vendors through proactive hazard identification Demonstrate comprehensive knowledge of chemical handling, OSHA requirements, and sanitation protocols Maintain compliance with health department regulations and company safety standards ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Stewarding Operations & Sanitation Management Oversee all dishwashing, pot washing, and kitchen sanitation operations across resort outlets Ensure compliance with health department standards, food safety protocols, and brand sanitation requirements Maintain equipment cleanliness standards for cooking equipment, work surfaces, and food contact areas Implement and monitor proper chemical usage, dilution ratios, and storage procedures Equipment & Asset Management Manage inventory and maintenance of all smallwares, china, glassware, silverware, banquet & catering equipment, and kitchen equipment Coordinate equipment repairs and preventive maintenance schedules with engineering and vendors Track and report equipment needs, replacement cycles, and capital expenditure recommendations Ensure proper storage, organization, and security of all stewarding assets Leadership & Team Development Lead hiring, onboarding, training, and performance management of stewarding team members in accordance with company procedures Foster clear communication with culinary leadership regarding operational needs and challenges Organize and lead stewarding team meetings and daily shift briefings Build and maintain a positive team culture focused on efficiency, accountability, and reliability Mentor and develop stewarding staff, creating opportunities for advancement within the organization Cost Control & Resource Management Partner with Executive Chef on chemical, supply, and equipment cost management Recommend strategies to optimize operational efficiency while controlling expenses Monitor usage levels and implement waste reduction initiatives Manage stewarding labor deployment to meet operational demands while controlling costs Operational Support Supporting culinary operations through timely equipment delivery, setup, and breakdown Receiving deliveries and organizational storage areas, coolers, Support FOH operations through timely CGS, equipment delivery, setup, and breakdown Coordinate stewarding coverage for banquets, special events, and peak service periods Ensure kitchen flow efficiency through proper staging and organization of dirty and clean equipment Ensure operational efficiency by always ensuring equipment is stored properly in its assigned areas and that is always handled with the upmost care Manage trash and recycling programs in compliance with environmental and regulatory requirements Training & Professional Development Lead and participate in required training sessions including chemical safety, equipment operation, and sanitation protocols Ensure team maintains current certifications and safety training compliance Maintain professional appearance and conduct, serving as a role model for stewarding team Complete assigned administrative tasks and special projects as directed IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THIS POSITION WILL BE EVALUATED ON THE FOLLOWING LEADERSHIP QUALITIES: Core Competencies Performance Indicators Accountability Sanitation knowledge Leadership Cost management acumen Team development Verbal communication Operational judgment Professional ethics Quality standards Professional appearance Problem-solving mindset Dependability Adaptability Punctuality Resource management Teamwork Work quality Health inspection scores EDUCATION/REQUIREMENTS: High School Diploma required Minimum two years stewarding leadership experience in upscale/resort environment preferred Proven track record in high-volume, multi-outlet operations ServSafe Manager Certification preferred (or ability to obtain within 60 days) Knowledge of commercial dishwashing equipment, chemical safety, and sanitation systems Proficiency in inventory management and basic computer systems Proof of eligibility to work in the United States Flexibility to work varied schedules including nights, weekends, and holidays as required by resort operations PHYSICAL REQUIREMENTS: Ability to stand and walk for extended periods (8-12 hours) Capability to lift and carry up to 50 pounds regularly Tolerance for working in hot, humid, and wet environments Manual dexterity for equipment operation and maintenance tasks Ability to work in confined spaces and reach overhead storage areas WORK ENVIRONMENT: Fast-paced, high-volume resort kitchen and stewarding environment Exposure to heat, steam, water, chemicals, and cleaning equipment Collaborative team environment requiring clear communication with culinary and service teams Seasonal demand variations typical of resort operations Saint John's Resort is an equal opportunity employer committed to fostering a diverse and inclusive workplace.
    $85k-149k yearly est. 1d ago
  • Executive Secretary II

    MSU Careers Details 3.8company rating

    Executive job in East Lansing, MI

    The Executive Secretary manages key administrative processes for the Associate Deans; leads and implements projects and policy workflows; supports faculty appointments and recruitment logistics; coordinates major events under the College's distributed event model; and provides operational and communication support for the Dean's Suite. Duties and Responsibilities: Administrative Support for Associate Deans • Manage schedules for the Associate Deans, anticipating conflicts and coordinating across departments. • Prepare reports, create charts/graphs, and PowerPoint presentations using existing databases and Excel. • Draft, format, and distribute correspondence; manage part-time faculty communication lists; and post College events to relevant calendars. • Arrange travel and process expense reimbursements. • Provide administrative coordination for faculty appointments processes, including logistics for job talks and candidate visits. • Serve as lead of the College's event-support process and route inquiries appropriately. Lead Projects, Policy Implementation, and Event Coordination • Serve as the College's lead and project manager for major events-including conferences, symposia, large-scale faculty-sponsored events, and off-site programs-and coordinate planning, logistics, departmental collaboration, and onsite support. • Coordinate multi-departmental event support with MarComms, IT/AV, and facilities teams. • Manage faculty recruitment logistics from job talks through post-offer visits. • Coordinate major projects involving part-time faculty, including updating profiles, monitoring the annual adjunct budget, and managing evaluation processes. • Create and update forms to support policy implementation and regularly used administrative workflows. • Coordinate posting, collection, and dissemination of student class evaluations. • Assist the Associate Dean for Academic Affairs with review of grade submissions. • Plan events sponsored by the Dean's Suite such as the part-time faculty orientation or advisory meetings. Dean's Suite Operations and Room Scheduling Coordination • Serve as College-wide coordinator for room scheduling conflicts, ensuring appropriate prioritization of events, classes, and meetings. • Respond to Dean's Suite space requests and reserve University spaces as needed. • Recruit, schedule, and supervise student employees. • Support daily Dean's Suite operations, including supply management, mail handling, and maintenance of digital/physical organizational systems. • Maintain strong familiarity with Executive Assistant to the Dean duties and provide backup support as needed. Records Management • Maintain part-time faculty records, contact information, distribution lists, and related documentation. • Maintain and post faculty hiring materials and charts. • Oversee recordkeeping protocols for the Dean's Suite in accordance with University retention standards. Technology and Data Coordination • Assist the Chief of Staff with data collection and monitoring for accreditation and external reporting. • Analyze course offerings and part-time faculty profiles to support academic planning. • With the approval of the Chief of Staff, leverage new technologies to increase efficiency of operations and collaboration within and with the Dean's Suite. Michigan State University College of Law is a diverse and inclusive learning community with roots dating to 1891 when it opened as Detroit College of Law in Detroit, Michigan. It moved to its current East Lansing location in 1995 and remained a private institution until 2020 when it became a fully integrated college of Michigan State University. Today, MSU Law has more than 600 students, 55 faculty members, 66 staff members, four librarians, and a world-wide network of over 12,000 alumni. MSU Law operates seven legal clinics overseen by nationally recognized faculty that provide students an opportunity to work on actual legal cases. Additionally, it offers some of nation's leading law programs in new and emerging legal education, including Intellectual Property and Trial Advocacy, Indigenous Law and Policy Center, the Lori E. Talsky Center for Human Rights of Women and Children, Conservation Law Center, and Animal Legal and Historical Web Center. MSU College of Law is poised to become the state's preeminent law school, preparing a community of lawyer-leaders to serve communities in Michigan and beyond. It is committed to providing a legal education that is taught by leading scholars in their fields, includes best-in-class experiential opportunities, and helps students graduate without excessive debt. Minimum Requirements Knowledge normally acquired through a high school education; bachelor's degree and/or advanced degree preferred with course work in word processing, typing, shorthand, and grammar; five to eight years of related and progressively more responsible or expansive work experience in maintaining account ledgers, word processing, editing, composing correspondence, taking dictation, spreadsheet, database, desktop publishing, and/or presentation software; or an equivalent combination of education and experience. Desired Qualifications Ability to make visually engaging graphics and PPT slides. Interest in adopting new and forward-looking technologies and tools to increase efficiency and collaboration. Ability to see overall goals and big picture as well as focus on details and data. Excellent reading comprehension skills. Judgment and ingenuity in interpreting and applying policies. Ability to work well with a diverse group of people; outstanding interpersonal skills. Ability to work both collaboratively and independently. Excellent oral and written communication skills. Ability to foster a cooperative work environment. Strong technology skills, including proficiency in Outlook, Word, Excel, PowerPoint, and the desire to learn and further develop technology knowledge relating to file sharing software and social media platforms, for example. Ability to maintain a high level of confidentiality regarding records and information. Self-Starter and ability to multi-task. Strong organizational skills and ability to meet deadlines. Excellent customer service skills. Experience with law faculty or legal settings. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status. Required Application Materials Application materials must include: Cover Letter Current Resume or Curriculum Vitae At least three professional references with one preferably being a recent, former, or current supervisor. Special Instructions Applicants may be asked to submit a professional writing sample when invited for an interview. This role may require occasional evening and weekend hours. This role may qualify for a hybrid schedule upon mutual agreement. Work Hours STANDARD 8-5 Website WWW.LAW.MSU.EDU Remote Work Statement MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon. Bidding eligibility ends January 20, 2026 at 11:55 P.M.
    $43k-58k yearly est. 7d ago
  • Executive Black Car Chauffeur

    Golden Limousine

    Executive job in Milan, MI

    Notes from the Manager: * Open availability is required for executive chauffeur services. * Shift times are subject to change based on the needs of the client (e.g., flight times, weather, etc.) * Chauffeurs are paid hourly and per trip completed in gratuity. $15.25/hour + Gratuity will allow our chauffeurs to take home between $20-$27/hour depending on the client and the requested vehicle. Advance your professional chauffeur career with a family-owned and operated, fast-growing company in the Ann Arbor area. Golden Limousine has long been a leading name in transportation. We are looking for motivated, professional chauffeurs to join our team. Experienced individuals who are focused on delivering top-notch customer service with the utmost safety should apply. Executive Chauffeur Duties * Provide safe operation of vehicles and comply with all motor vehicle regulations and traffic laws * Provide Executive Black Car Service with a timely pick-up and drop-off of our valued customers * Maintain the appearance of vehicles while on duty * Display and maintain a professional, personal appearance * Communicate with dispatchers and sales team to promote and maintain customer satisfaction Room for advancement Qualifications * DOT Medical Card Required* * Excellent communication skills and commitment to providing exceptional customer service * Pleasant, friendly, helpful demeanor * Valid Driver's License/ Clean driving record * High school diploma or GED equivalent preferred * Punctual and reliable attendance and effective time management skills * Industry background preferred
    $20-27 hourly 60d+ ago
  • Executive Black Car Chauffeur

    Golden Limousine International

    Executive job in Milan, MI

    Job DescriptionSalary: $20-27/hour Depending on Service Executive Black Car Chauffeur Notes from the Manager: *Open availability is required for executive chauffeur services. *Shift times are subject to change based on the needs of the client (e.g., flight times, weather, etc.) *Chauffeurs are paid hourly and per trip completed in gratuity. $15.25/hour + Gratuity will allow our chauffeurs to take home between $20-$27/hour depending on the client and the requested vehicle. Advance your professional chauffeur career with a family-owned and operated, fast-growing company in the Ann Arbor area. Golden Limousine has long been a leading name in transportation. We are looking for motivated, professional chauffeurs to join our team. Experienced individuals who are focused on delivering top-notch customer service with the utmost safety should apply. Executive Chauffeur Duties Provide safe operation of vehicles and comply with all motor vehicle regulations and traffic laws Provide Executive Black Car Service with a timely pick-up and drop-off of our valued customers Maintain the appearance of vehicles while on duty Display and maintain a professional, personal appearance Communicate with dispatchers and sales team to promote and maintain customer satisfaction **Room for advancement** Qualifications *DOT Medical Card Required* Excellent communication skills and commitment to providing exceptional customer service Pleasant, friendly, helpful demeanor Valid Drivers License/ Clean driving record High school diploma or GED equivalent preferred Punctual and reliable attendance and effective time management skills Industry background preferred
    $20-27 hourly 11d ago
  • Home Warranty Executive

    Infinity 4.5company rating

    Executive job in Bingham Farms, MI

    Full-time Description At Infinity, we live by three powerful principles: Energy, Excellence, and Execution. Our mission is simple yet bold-we create Life-Changing Experiences for both our employees and our customers. Recognized as a Top Workplace by the Detroit Free Press, Des Moines Register, and Corridor Business Journal, as well as one of the Coolest Places to Work, Infinity is where great people come together to do meaningful work-and have fun doing it. From casual dress and vibrant break spaces to team events and community impact initiatives, we've built a culture that's collaborative, inclusive, and dedicated to growth. At Infinity, we don't just offer jobs-we create opportunities to grow, thrive, and perform at your best. Role Overview: Join a fast-growing Customer Acquisition company where your energy, drive, and people skills will take you far! We're looking for motivated Outbound Sales Representatives to join our high-performing Sales team. If you have experience in sales, retail sales, or hospitality - and love a fast-paced environment with big rewards - this is the place for you. This role will require reaching out to Current account holders who do not have a full-service package for their home needs. This opportunity includes cross selling and up selling additional package options for customers. Why You'll Love Working Here: · Competitive pay + capped commission · Career growth & internal promotions · Fun, energetic team culture · Beautiful facilities & break areas · Full benefits package at full time (health, dental, vision, etc.) · Paid training + continuous coaching Requirements Responsibilities: • Outbound calling using a provided lead list? • Identify coverages, eligible coverages and upsell the customer to additional products. • Accurately disclose terms and conditions to ensure customer comprehension. • Effectively execute required call strategy, with active listening and excellent customer service skills, to maximize conversion opportunities. • Utilize strong communication skills, including clear enunciation. • Willingness to accept constructive feedback and make necessary improvement. • Meet and exceed all program KPIs. • Reliable attendance. • Perform other related duties as assigned. Experience: · call centers, sales, retail, customer service, hospitality, or marketing · Strong communication and listening skills · Positive attitude and team player mindset · Coachable and motivated by goals · Resilient under pressure and able to handle rejection · Comfortable multitasking with tech systems · Passion for delivering exceptional customer experiences by executing with energy and excellence. Education & Experience: · High School Diploma or equivalent preferred. · Minimum of 6 months of Sales experience (call center/remote, retail, hospitality, or similar). Preferred Industries for Related Experience: · Call Centers / BPOs - Aligned environment in terms of volume, structure, and expectations. · Telecommunications - Experience with high-volume billing and technical support. · Strong computer skills are a must! · Retail or E-commerce Support - Strong customer resolution and communication background. · Hospitality / Travel & Transportation sales. Physical Requirements: · Prolonged periods of sitting at a desk and working on a computer. · Ability to lift, up to 10 pounds, if necessary. Salary Description $15/Hour + Monthly Bonus
    $15 hourly 1d ago
  • Life Safety Service Exec, Electronic

    Johnson Controls Holding Company, Inc. 4.4company rating

    Executive job in Maumee, OH

    Build your best future with the Johnson Controls team As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. What we offer Competitive salary Paid vacation/holidays/sick-time - 15 days of vacation first yea Comprehensive benefits package including, medical, dental, and vision care - Available day one Extensive product and on the job/cross training opportunities with outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Check us out! **************************** What you will do Our continued growth has produced a need for a talented Life Safety Service Representative, Electronic (FIRE ALARM) to join our team. In this challenging and rewarding role the responsibilities will include professionally representing the Company with respect to the promotion and sale of Electronic Fire Service offerings to various customers and end users within assigned territory and accounts. This is a Field Sales Representative position responsible for selling Electronic Services (Moves, Adds and changes) to assigned customer base (geography or account). How you will do it As a Life Safety Sales Representative, Electronic you will manage the entire Fire Alarm sales process, from uncovering opportunity, developing solution/value proposition, preparing design, creating contract, negotiating terms, closing opportunities, and providing on-going customer service through service delivery. Work with other sales, technical, design engineering, service, support, and management to meet customer needs. Assume Account Representative / Account Management responsibility including the provision and/or coordination of services (installation, customer training, etc.) to assure complete customer satisfaction. Quickly identify and qualify opportunities with excellent sales, presentation, and closing techniques Determine customer needs and develop a sales strategy to gain customer understanding of company product offerings. Conduct building surveys to support the development of estimates. Develop and maintain an active proposal backlog that will support achieving the designated sales plan. Develop financial justifications, prepare proposals, make presentations, and perform necessary follow-up for successful closing of the sales. Close sales to meet or exceed sales plan objectives. Investigate and resolve customer problems in regard to delivery dates, billings, financing and other related matters. Maintain established accounts through regular customer contact in pursuit of additional sales. Perform periodic market investigations within as assigned territory to develop new applications; provide sales forecasting for assigned territory. Maintain correct and complete records of all sales related activities. What we look for Required Highly Self-motivated and success driven High energy level with a focus toward customers and a strong desire to succeed. High degree of self-discipline. Strong written and oral communication. Good organizational skills, attention to detail, excellent communications skills and ability to persuade and close sales required. Ability to obtain appropriate licenses required by national, state and local codes. Strong knowledge of the fire alarm industry Preferred Bachelor degree OR 3 years equivalent Fire Alarm experience Experience working with electrical contractors, ability to read blueprints and wiring diagrams desirable. Computer experience including familiarity with Word, Excel, and job costing systems, Microsoft and Oracle programs preferred. #SalesHiring Salary Range: HIRING SALARY RANGE: $54k-80k (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target base compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
    $54k-80k yearly Auto-Apply 2d ago
  • Operations Coordinator

    Kalitta Air, LLC 4.3company rating

    Executive job in Ypsilanti, MI

    Job Title: Operations Coordinator Department: OCC Management Reports To: Duty Manager Work Schedule: Full Time The Operations Coordinator ensures all OCC Department plans are developed, coordinated, and implemented efficiently. Will work alongside the Duty Manager to ensure the safe, efficient, and economical operation of all Kalitta Air aircraft. Essential Duties and Responsibilities: · Coordinates departmental communications throughout OCC to ensure efficient completion of schedule and operational changes. · Email and telecommunicate with outstation personnel, loadmasters, customers, and sales as required to gather information and coordinate operational updates. · Arrange schedule change notices and delays as instructed by the Duty Manager · Monitor daily operations for overdue aircraft, extended taxi times, and irregular flight plan enroute times. · Review day of operations crew duty limits in efforts to mitigate any crewing issues. · Ensure optimal turn-times are scheduled at each station. · Monitor curfew restrictions. · Report on any irregular ground events affecting operations. · Review current DMIs and maintenance work packages for accuracy with the daily fleet status report. · Review OOOI and MVT messages as required. · Additional duties as delegated by the Duty Manager. Supervisory Responsibilities: No supervisory responsibilities. Qualifications: A potential candidate would have some airline operation experience. A college degree is preferred, but prior experience is acceptable. They must also be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: High school graduate; some college and/or technical school desirable. Must have experience in a flight operations control center. Attention to detail, analytical thinking, multi-tasking, and stress management skills are required. Must have the ability to work well with others in a supervisory capacity. Language Skills: Ability to read, write, and understand spoken and written English. Ability to write routine reports and correspondence. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to convert between different units of measure. Ability to compute rate, ratio, and percentage. Psychical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use a computer terminal, telephone, and 10-key calculator. The employee is required to stand, walk, and climb/descend stairs. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job is in an office environment with heating and cooling. The noise level in the work environment is usually moderate.
    $32k-40k yearly est. Auto-Apply 60d+ ago
  • Operations Coordinator - Warehouse (46529)

    Grey Eagle Distributors 3.7company rating

    Executive job in Fenton, MI

    Salary: Up to $47, 500 Schedule: Monday - Friday 11:30 AM - 8:00 PM Department: Operations Position reports to: Warehouse Manager Primary purpose and function of position: Responsible for ensuring load accuracy, productivity, returns tracking, inventory counting and any other inventory, loading and warehouse operations as needed. Principal Duties and Responsibilities: Check in delivery drivers as they return from routes, ensuring accuracy on any product returned and cleanliness of the trucks Ensure proper repack standards are being met and notify the warehouse manager of potential issues Verify warehouse personnel are following proper stock rotation policies Responsible for daily cycle counts, month-end and year-end physical inventory counts on all products in the warehouse and reconcile to computer inventory as needed Ensure all safety processes and procedures are being followed and enforced Route orders for next day delivery utilizing VIP and Roadnet (Backup router) Work as a helper on a route truck as needed Other duties as assigned * High school diploma or GED certificate required * Valid Class E driver's license and safe driving record (Must obtain within 3 months) * Standard shift is Monday - Friday 11:30 AM to 8:00 PM * Some OT and vacation coverage will be required * VIP Route Accounting System experience preferred * 1-year administrative experience preferably in an operations environment * Strong attendance record and ability to work nights and some holidays * Strong problem-solving abilities * Strong verbal and written communication skills * Highly self-motivated and able to work additional hours as necessary * Highly organized with ability to manage priorities, coordinate multiple projects simultaneously and attention to detail * Proficiency in MS Office to include Word and Excel * Strong Math skills
    $47.5k yearly 33d ago
  • Operations Coordinator

    Trivium 3.9company rating

    Executive job in Michigan Center, MI

    Job DescriptionJob Title Life Manager / Executive Assistant to the Founder (Path to Chief of Staff) Hybrid - Primarily in-person, with remote flexibility as needed - About Neametric We are a fast-growing digital marketing agency founded in 2017, operating across lead generation, call center services, SEO, PPC, websites, paid media, and full-funnel digital marketing. The company employs 60+ team members and is entering a high-growth phase with a clear goal of reaching $10M+ in annual revenue. This role exists for one purpose: to buy back the Founder's time so he can focus on sales, authority-building, networking, and growth. Role Overview This is not a traditional Executive Assistant role. This is a Life Manager position supporting a high-performing, fast-paced, sales-driven Founder. You will manage business, personal, and household operations, act as a force multiplier, and eventually grow into a Chief of Staff-level role with a personal assistant reporting to you. You will manage the Founder's life end-to-end-proactively, logically, and without needing constant direction. If you need to be told what to do, this role is not for you. Key Outcomes (What Success Looks Like) Buy back at least 10 hours per week of the Founder's time Enforce structure, routines, schedules, and follow-through Ensure nothing falls through the cracks-business or personal Founder focuses on sales, growth, authority, and networking only Everything else is handled, tracked, documented, and reported Core Responsibilities1. Founder & Executive Management Own and manage the Founder's calendar, schedule, priorities, and routines Create and enforce a structured daily and weekly schedule Ensure meetings are prepared for in advance (agenda, notes, assets ready) Take meeting notes and ensure follow-ups, tasks, and CRM updates are completed Actively tell the Founder what needs to be done-not ask 2. Business Operations & Reporting Liaise with department heads to: Track progress Ensure deliverables are met Collect reports and KPIs Consolidate reporting so the Founder receives clear, concise summaries Track onboarding, training, and readiness of new hires (e.g., sales closers) Ensure documentation, SOPs, and processes are maintained and followed Identify inefficiencies and propose solutions proactively 3. Project & Task Management Own execution of ongoing and new projects Ensure no project stalls due to lack of follow-up Coordinate across teams using tools like: Slack Google Workspace Asana / Monday.com HubSpot (or similar CRM) Track deadlines, priorities, and dependencies 4. Personal & Household Management Manage personal logistics for the Founder and spouse: Appointments Travel planning Errands Household needs Coordinate: Home maintenance Vendors Groceries and household orders Ensure family commitments (kids' schedules, events, pickups) are handled Remove all personal distractions from the Founder's plate 5. Authority & Growth Support Schedule and organize: Networking activities Authority-building initiatives Social media and brand activities Ensure assets, time blocks, and follow-through are in place Keep the Founder focused and accountable to long-term growth initiative. Requirements This role requires senior-level maturity and experience. Must-Have: Minimum 3 years experience in: Executive Assistant Life Manager Operations Manager Chief of Staff-type roles Proven experience supporting high-performing, Type-A executives Strong operational, organizational, and project management skills High emotional intelligence and confidence Ability to push back, set boundaries, and enforce structure Logical thinker and strong problem solver Comfortable managing both business and personal matters Tech-savvy and fast learne Strongly Preferred: Experience in fast-paced, entrepreneurial, or agency environments Background in operations, project management, or business management Required Skills & Tools Slack Google Workspace Asana, Monday.com, or similar CRM familiarity (HubSpot or equivalent) Calendar and task management systems Strong documentation and reporting skills Personality Fit (Critical) Extremely organized Calm under pressure Not intimidated by strong personalities Direct, assertive, and confident Proactive, not reactive Takes ownership and accountability Career-oriented (this is not a short-term role) Work Schedule Full-time On-site: 8:30 AM - 5:00 PM Flexibility required when needed Hybrid/remote flexibility when Founder is traveling Benefits Compensation & Benefits Salary: $50,000 - $70,000 base (depending on experience) Performance-based bonuses Paid time off Growth path to Chief of Staff Potential to build and manage a support team Initial 1099 with transition to W-2 for the right candidate
    $50k-70k yearly 17d ago
  • Warehouse & Parts Operations Coordinator

    Integrity Lift Services

    Executive job in Wixom, MI

    Job DescriptionSalary: $20/hr - $23/hr Warehouse & Parts Operations Coordinator (Part-Time) Schedule: MondayFriday, 7:00 AM 1:00 PM Integrity Lift Services is seeking a dependable, organized, and hands-on Facility & Parts Operations Coordinator to support our service operations. This role combines warehouse organization, parts delivery, and facility upkeep to ensure our technicians and customers receive timely, professional support. This is an ideal role for someone who enjoys staying active, working independently, and keeping operations running smoothly behind the scenes. Key Responsibilities Receive, organize, stage, and distribute parts and materials. Deliver parts and equipment to customers, job sites, and vendors. Maintain warehouse and facility organization, safety, and cleanliness. Perform daily facility cleaning, including garbage removal and bathroom cleaning. Follow a provided facility cleaning checklist. Assist with general building and equipment upkeep. Maintain accurate delivery and receiving records. Represent Integrity Lift Services professionally at all times. Requirements Must be 21 years or older Must pass a Motor Vehicle Record (MVR) check Valid drivers license Ability to lift, carry, and move materials regularly Strong organizational skills and attention to detail Ability to multitask and manage shifting priorities Comfortable working independently and as part of a team Compensation (Wixom, MI Market) $20.00 - $23.00 per hour, based on experience OR 90 Days performance review Why Integrity Lift Services Consistent weekday schedule No nights or weekends Hands-on, essential role Supportive team environment Opportunity to grow within operations and parts management
    $20-23 hourly 4d ago
  • Healthcare Operations Coordinator

    Diverge Health

    Executive job in Detroit, MI

    At Diverge Health we are passionate about improving health access and outcomes for those most in need. We partner with primary care providers to improve the engagement and management of their Medicaid patients, offering independent practices with specialized resources and clinical programs to close gaps in care. Our teams work to address medical, social and behavioral patient needs, lowering healthcare costs and improving patient lives. Guided by our core values of humility, continuous learning and feeling the weight, our team is on a mission to strengthen communities from within, unlocking people's ability to live their healthiest lives. We are looking for a Healthcare Operations Coordinator to join our team ! You'll be at the heart of how our markets run, coordinating logistics, organizing data, and keeping daily operations moving forward. Your work will help our teams stay focused on what matters most: supporting providers and improving care for the patients we serve. What You'll Do As a Healthcare Operations Coordinator, you'll balance on-site responsibilities in our Southfield Michigan office with remote work that supports our clinical and operations teams. You'll manage the day-to-day details that keep our processes organized, efficient, and connected. Key areas you'll add value remotely Process daily patient registrations and initiate medical record requests using eFax, email, and EMR systems Track and follow up on outstanding records and documentation to support patient onboarding and care coordination Support administrative workflows for clinical and practice teams, ensuring information is accurate and easy to access Partner with Central Market Operations and other teams to identify and resolve operational issues Assist with special projects and data cleanup to support broader team initiatives Key areas you'll add value on-site Serve as the main point of contact for the Onyx office one day per week and as needed for large meetings Maintain office organization, ensuring supplies are stocked and equipment is working properly Partner with the Market Administrative Associate on ordering, deliveries, and distribution of supplies to clinical and practice teams Coordinate meeting logistics including room setup, access, catering, and on-site troubleshooting What You'll Bring 2+ years of administrative, operations, or healthcare coordination experience Prior experience working with EMR systems, eFax tools, and Microsoft platforms including Outlook and Teams. Intermediate proficiency in Microsoft Excel Comfortable extracting information from EMR systems Strong organizational and multitasking skills with excellent attention to detail Clear communication skills and reliable follow-through across teams A proactive and solution-oriented mindset Ability to work independently while staying connected to a collaborative team Personal Characteristics Reliable, detail-oriented, and trusted to get things done accurately Calm and steady when managing competing priorities Curious and adaptable, always looking for ways to improve processes A strong communicator and team player Motivated by Diverge Health's mission and excited to grow within market operations Equally empathetic and objective, humble and highly conscientious; a teammate that inspires and motivates others. Comfort with uncertainty; self-motivated and directed; can manage effectively in high growth, rapidly evolving environments. A problem solver, able to think critically and strategically while being hands on in driving work; proactively identifies and resolves risks to execution and delivery. Strong representation of the company's mission, vision, and values across all dimensions of internal and external interactions. Strength in authentically connecting with people from all walks of life with empathy and humility. Possess exceptional organizational skills and excels in clear, effective communication with key stakeholders. This is a full-time, non-exempt position. The expected hourly rate for this role is $26-$29 per hour, commensurate with experience. Our Investors Diverge Health is funded by GV and incubated by Triple Aim Partners, which since 2019 has partnered with entrepreneurs to co-found and launch eight companies focused on improving the quality, experience and total cost of healthcare. At Diverge Health we believe that a diverse set of backgrounds and experiences enrich our teams and enable us to realize our mission. If you do not have experience in all areas detailed above, we encourage you to share your unique background with us and how it might be additive to our team. Special Considerations Diverge Health is dedicated to the principles of Diversity, Equity and Inclusion and Equal Employment Opportunities for all employees and applicants for employment. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, reproductive health decisions, family responsibilities or any other characteristic protected by the federal, state or local laws. Our decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance and business needs. At this time, we are unable to support hiring in Alaska and Hawaii due to our primary operations being based in the Eastern and Central time zones .
    $26-29 hourly Auto-Apply 7d ago
  • Product Operations Coordinator

    Ford Global

    Executive job in Dearborn, MI

    We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services allow Ford's retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide. In this position... The Digital Cabin Product team is looking for a dynamic and innovative Product Operations Coordinator to drive strategic initiatives and foster a culture of creativity and agility. This pivotal role is for someone who has a startup mindset, thrives in ambiguity, and is passionate about transforming ideas into impactful digital products. You will be instrumental in optimizing seamless workflows, amplifying cross-functional collaboration, and driving continuous improvement within our fast-paced environment. As a Product Operations Coordinator, you will directly contribute to optimizing our product development lifecycle, from initial ideation through execution and iteration, ultimately accelerating the success of Digital Cabin and Integrated Services goals by serving as a connective tissue between technical execution and executive strategy. You'll have... Bachelor's Degree. 2+ years of experience in project coordination, operations, or a similar role within a product-centric organization. 2+ years of experience navigating complex, matrixed organizations and successfully influencing cross-functional partners without direct authority. Exceptional interpersonal and communication skills, with a proven ability to translate complex technical updates into clear, actionable insights for diverse audiences. 2+ years of experience using Jira and other project management tools (e.g., Jira, Airtable, Asana, Monday). 1+ years of experience working with product metrics, KPIs, and dashboard creation. Even better, you may have... Experience in Product Operations or a Product Manager support role. An understanding of the automotive or connected services industry. Certifications in project management (e.g., CAPM, PMP) or agile methodologies. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: • Immediate medical, dental, vision and prescription drug coverage • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year's Day • Paid time off and the option to purchase additional vacation time. This position is a range of salary grades 7-8 and ranges from $84,480-162,120. For more information on salary and benefits, click here: ************************** Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. This position is hybrid. Candidates who are in commuting distance to a Ford hub location will be required to be onsite four or more days per week. #LI-Hybrid #LI-CH2 What you'll do... Lead Stakeholder Management: Navigate a broad spectrum of leadership and working levels, managing diverse perspectives to build consensus, drive alignment, and ensure transparency on product priorities and progression. Drive Project Execution: Coordinate the end-to-end product lifecycle-from initial ideation through iteration-by tracking timelines, milestones, and deliverables for the Digital Cabin team. Facilitate Cross-Functional Collaboration: Partner with engineering, design, and business to gather requirements, align scopes, and streamline communication channels across the organization. Optimize Processes: Implement and maintain project management standards and agile methodologies to increase team consistency, efficacy, and alignment. Manage Tools & Data: Own the Jira environment and roadmap management, curating dashboards to track product metrics, PI (Program Increment) plans, and progress toward business goals. Enable Continuous Improvement: Proactively identify operational bottlenecks and intake improvement ideas to foster a culture of innovation and agility within the product team.
    $32k-47k yearly est. Auto-Apply 1d ago
  • Operations Coordinator (Part Time) - Dearborn, MI

    Patterns Behavioral Services, Inc.

    Executive job in Dearborn, MI

    Job Description Do you have scheduling and office management experience? Do you want to help children thrive? If you said yes, come and join our admin team supporting passionate behavior therapy professionals as they provide treatment to children and families in our community! As the Operations Coordinator for our Dearborn clinic, you will assist the Clinical Director in managing the administrative functions that keep our services running smoothly! Make a difference in the lives of children and the staff who support them daily! Part time availability required: Monday-Friday 7:15am-12:15pm & Saturday: 10am-2pm (as needed) Operations Coordinator Responsibilities: Daily Duties: -Opening Building -Daily Call outs (due by 8:15am) -Intake Assistance -Authorization Assistance -Answers scheduling emails pertaining to DWINH, Intake or Auths Weekly Duties -Audit DWINH OPS forms -Audit Patterns East Excel Sheets Administrative Support: Partners with Operations Managers for drive folder and file organization Evaluate, report and correct risks/compliance concerns Work with other departments for timely paperwork and task completion Assists in the completion of accreditation tasks and responsibilities Completes work accurately and timely, meeting deadlines Customer Care: Provide excellent customer service to clients, external and internal business partners Maintains office supply inventory as needed. Maintains a presentable environment for our clients, their families, and staff including daily sanitation and upkeep as needed Completes or assists in the completion of client file requests Partners with the Client Service Management team to assist in gathering paperwork requests (authorizations, consents, Explanation of Benefits, etc.) Core Values: Maintains positive, productive, and collaborative working relationships with staff, clinical team, management, and customers including families and third party stakeholders. Maintains confidentiality of Personal Health Information (PHI) and other privileged information Performs other responsibilities as assigned Benefits: Access to National University with 15% discounted rates towards coursework Employee Assistance Program (EAP) (available to all employees) Health/vision/dental Insurance (eligible employees) 401K plan (both part-time and full-time eligible) Earn PTO (full-time employees) Generous Employee Referral Program WHO WE ARE We build a nationwide community of compassionate individuals for one purpose; to serve others selflessly. Children and adults with behavioral needs deserve empathetic and functional ABA support from dedicated professionals. Patterns is a center-based, in-home, and school provider of behavioral services to families with children diagnosed with ASD and other developmental disabilities. We are currently expanding our services and are looking for career-minded, experienced ABA Superheroes to join our team. At Patterns, you will find a professional, ethical, structured, respectful, caring, and fun work environment where you can reach your career goals! Together, we are Patterns, a team like no other. We aim to be different. Service and Integrity of our clients is our utmost concern and priority. We maintain a culture of relentless optimism as we do what we've been called to do. Requirements HS Diploma required; Preferred: Bachelor's degree in a relevant field (e.g., psychology, social work, business administration). Experience or interest working with individuals with disabilities, preferred Reliable means of transportation, required Experience in administrative role, preferred Effective communication skills, both oral and written Proficient in reading and mathematical skills Familiarity with electronic devices, i.e. tablets, cell phones, computers Effective problem solving and critical thinking skills Ability to self-motivate and self-manage Completion of First Aid and CPR training within 30 days of hiring, Required Background and fingerprint clearance, Required Cleared TB test, where required Benefits Access to National University with 15% discounted rates towards coursework Employee Assistance Program (EAP) (available to all employees) Health/vision/dental Insurance (eligible employees) 401K plan (both part-time and full-time eligible) Earn PTO (full-time employees) Generous Employee Referral Program WHO WE ARE We build a nationwide community of compassionate individuals for one purpose; to serve others selflessly. Children and adults with behavioral needs deserve empathetic and functional ABA support from dedicated professionals. Patterns is a center-based, in-home, and school provider of behavioral services to families with children diagnosed with ASD and other developmental disabilities. We are currently expanding our services and are looking for career-minded, experienced ABA Superheroes to join our team. At Patterns, you will find a professional, ethical, structured, respectful, caring, and fun work environment where you can reach your career goals! Together, we are Patterns, a team like no other. We aim to be different. Service and Integrity of our clients is our utmost concern and priority. We maintain a culture of relentless optimism as we do what we've been called to do.
    $32k-47k yearly est. 9d ago
  • OPERATIONS COORDINATOR

    Hamilton Community Health Network 3.4company rating

    Executive job in Whitmore Lake, MI

    This position is responsible for the administrative management work in a practice of multi-disciplinary health services in an ambulatory setting. This individual will be responsible for the coordination of the operational activities to ensure that effective services occur in the clinics and are provided to the community. Performs practice operations and support functions; including patient registration, scheduling, cash collections, medical record management, and charge reconciliation. Communicates with physicians, patients, and administration on front end operation and other clinic issues. General Responsibilities * Implements and monitors administrative and operational policies and procedures while directing clinic operations as approved. * Provides general secretarial and clerical duties and acts as a receptionist for the clinic. * Ensures patient flow between the waiting room and exam rooms to ensure patients are seen as quickly and efficiently as possible. * Answers phones in a timely and courteous manner. * Interacts with members of the professional staff and ancillary personnel while acting as a liaison between physicians, nurses, and patients. * Interacts with the patient and patient family members in a professional manner when working through and solving patient issues professionally and in a timely manner. * Performs point of service activities such as visit preparation, co-pay collection, patient tracking, and record tracking. * Responsible for ensuring the ordering of all medical supplies, equipment, forms, and medications. Works closely with the Clinical Manager to ensure the clinic(s) are sufficiently supplied. * Works to implement goals and objectives to ensure high-quality, cost-effective operations. Implements policies, procedures, and systems to achieve stated goals and to ensure compliance with JCAHO operational standards and other regulatory/third-party mandates. * Understands and supports the needs of individuals in other departments, works as a team to achieve mutual goals. * Intervenes to correct problems (patient and system) as they occur. * Verifies and updates patient demographics, guarantor information, ensuring clean claims processing, verifies insurance benefits/ eligibility per policy, and processes sliding fee applications as required. * Ensures payments received are posted daily and are balanced batched correctly. * Maintains and monitors the flow of front registration procedures and patients waiting in the lobby to ensure timely patient processing. * Performs scheduling for the arrival and departure of all patients. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to talk or hear. * The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, or crouch. * The employee must occasionally lift and/or move up to 25 pounds. * Specific vision requirements include the ability to see at close range. * At times, may require more than 40 hours per week to perform the essential duties of the position. * Fine hand manipulation (keyboarding). * Travel between sites using your own vehicle to attend meetings. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Internal office space located in the clinic environment. * May be exposed to communicable diseases. * The noise level in the work environment is usually moderate.
    $32k-40k yearly est. 44d ago
  • Executive Black Car Chauffeur

    Golden Limousine International

    Executive job in Milan, MI

    Notes from the Manager: *Open availability is required for executive chauffeur services. *Shift times are subject to change based on the needs of the client (e.g., flight times, weather, etc.) *Chauffeurs are paid hourly and per trip completed in gratuity. $15.25/hour + Gratuity will allow our chauffeurs to take home between $20-$27/hour depending on the client and the requested vehicle. Advance your professional chauffeur career with a family-owned and operated, fast-growing company in the Ann Arbor area. Golden Limousine has long been a leading name in transportation. We are looking for motivated, professional chauffeurs to join our team. Experienced individuals who are focused on delivering top-notch customer service with the utmost safety should apply. Executive Chauffeur Duties • Provide safe operation of vehicles and comply with all motor vehicle regulations and traffic laws • Provide Executive Black Car Service with a timely pick-up and drop-off of our valued customers • Maintain the appearance of vehicles while on duty • Display and maintain a professional, personal appearance • Communicate with dispatchers and sales team to promote and maintain customer satisfaction **Room for advancement** Qualifications *DOT Medical Card Required* • Excellent communication skills and commitment to providing exceptional customer service • Pleasant, friendly, helpful demeanor • Valid Driver's License/ Clean driving record • High school diploma or GED equivalent preferred • Punctual and reliable attendance and effective time management skills • Industry background preferred
    $20-27 hourly 60d+ ago
  • Service Operations Coordinator

    Archdiocese of Detroit 4.3company rating

    Executive job in Detroit, MI

    The Service Operations Coordinator serves as the primary point of contact for all visitors, callers, and digital inquiries at the chancery. This role is responsible for delivering exceptional service through efficient triage of inbound queries, effective management of multi-channel communication, and proactive resolution of requests using shared service and call center best practices and knowledgebase. Key Responsibilities · Manage inbound and outbound calls, emails, and web chats using CRM and ticketing systems · Intake, log, and triage all requests, ensuring accurate documentation and timely resolution · Monitor departmental service compliance dashboards and follow-up with teams to ensure issues are being addressed · Maintain a clean, organized, and welcoming reception area · Uphold strict confidentiality and demonstrate respect for all individuals and the mission of the chancery Required Knowledge/Skills/Abilities · Proficiency in CRM/ticketing systems (e.g. Jira), Microsoft Office Suite, and knowledgebase systems · Strong oral and written communication skills, with the ability to explain concepts and processes clearly · Excellent organizational and multitasking abilities in a high-volume, fast-paced environment · Sound judgment and ability to triage and prioritize requests · Experience with service desk best practices, including queue management, SLA adherence, and first contact resolution · Ability to work independently and as part of a cross-functional team · Professional appearance and conduct Education and Experience Requirements · High school diploma or equivalent required; associate or bachelor's degree preferred · Prior experience in a call center, shared service, or technical support role strongly preferred · Experience in a church, non-profit, or mission-driven environment is a plus Physical Requirements · Prolonged periods of sitting and working at a desk · Ability to lift up to 20 pounds occasionally · Some standing, bending, and walking are required Additional Requirements · Must agree, upon acceptance of an offer of employment, not to engage in, nor endorse, any actions or beliefs contrary to the teaching and standards of the Roman Catholic faith and morality · Must demonstrate understanding, respect, and support for Catholic Church teaching, mission, and values · Must maintain strict confidentiality regarding any chancery information · Knowledge of the Roman Catholic faith, its institutions, policies, and practices is a plus
    $30k-42k yearly est. 29d ago

Learn more about executive jobs

How much does an executive earn in Ann Arbor, MI?

The average executive in Ann Arbor, MI earns between $71,000 and $195,000 annually. This compares to the national average executive range of $63,000 to $184,000.

Average executive salary in Ann Arbor, MI

$118,000
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