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Family support worker vs service counselor

The differences between family support workers and service counselors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a family support worker, becoming a service counselor takes usually requires 6-12 months. Additionally, a family support worker has an average salary of $38,207, which is higher than the $35,402 average annual salary of a service counselor.

The top three skills for a family support worker include social work, foster care and family support. The most important skills for a service counselor are social work, crisis intervention, and patients.

Family support worker vs service counselor overview

Family Support WorkerService Counselor
Yearly salary$38,207$35,402
Hourly rate$18.37$17.02
Growth rate9%12%
Number of jobs159,87544,284
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 59%
Average age4243
Years of experience412

What does a family support worker do?

A family service worker is a social service agent who assesses the needs of family and promotes wellbeing, social justice, and human rights through governmental and social service agencies. Family service workers offer services that can include counseling and mediation to families that will help them navigate the protocols of the social system. They act as liaisons between families facing problems and different government organizations. Family service workers also ensure that families in need are getting the benefits they are entitled to, as well as help them access various community resources.

What does a service counselor do?

Service counselors provide guidance to couples, individuals, groups, and families who are going through issues that influence their well-being and mental health. They comprehensively approach their clients by utilizing a "wellness" model that focuses on and motivate the client's potentials. Their duties include inspiring clients to talk about their emotions and experiences, helping them determine their action plans and goals, as well as designing therapeutic methods. Also, they may refer their clients to other services or psychologists.

Family support worker vs service counselor salary

Family support workers and service counselors have different pay scales, as shown below.

Family Support WorkerService Counselor
Average salary$38,207$35,402
Salary rangeBetween $26,000 And $54,000Between $24,000 And $51,000
Highest paying CityNew York, NYUrban Honolulu, HI
Highest paying stateNew YorkHawaii
Best paying companySt. Elizabeth's Health CenterGoogle
Best paying industryGovernmentEducation

Differences between family support worker and service counselor education

There are a few differences between a family support worker and a service counselor in terms of educational background:

Family Support WorkerService Counselor
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 59%
Most common majorPsychologyPsychology
Most common collegeHunter College of the City University of New YorkSUNY at Binghamton

Family support worker vs service counselor demographics

Here are the differences between family support workers' and service counselors' demographics:

Family Support WorkerService Counselor
Average age4243
Gender ratioMale, 14.0% Female, 86.0%Male, 33.3% Female, 66.7%
Race ratioBlack or African American, 13.4% Unknown, 4.2% Hispanic or Latino, 15.1% Asian, 2.7% White, 63.1% American Indian and Alaska Native, 1.5%Black or African American, 12.2% Unknown, 4.7% Hispanic or Latino, 19.7% Asian, 7.1% White, 54.7% American Indian and Alaska Native, 1.6%
LGBT Percentage10%11%

Differences between family support worker and service counselor duties and responsibilities

Family support worker example responsibilities.

  • Help children/youth in state custody achieve permanency whether through reintegration, adoption or custodianship.
  • Interview clients and/or their representatives and complete appropriate paperwork for filing claims for Medicaid.
  • Determine eligibility of food stamps, medicaid, and welfare benefits including supportive services.
  • Mediate conflicts between patients, handle medical emergencies, assist patients in developing and implementing positive and cooperative living skills.
  • Initiate and maintain regular contact with families and establishing a trust relationship, primarily with DCF families.
  • Prepare petitions on cases which include a summary of allegations and DCF s findings to request judicial action when require.
  • Show more

Service counselor example responsibilities.

  • Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
  • Implement patient financial services department to assist patients and family members to ensure successful patient representation and expeditious benefit recovery.
  • Examine injured persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.

Family support worker vs service counselor skills

Common family support worker skills
  • Social Work, 20%
  • Foster Care, 9%
  • Family Support, 7%
  • Community Resources, 7%
  • Family Services, 6%
  • Mental Health, 6%
Common service counselor skills
  • Social Work, 16%
  • Crisis Intervention, 9%
  • Patients, 7%
  • Support Services, 6%
  • Social Services, 6%
  • Rehabilitation, 6%

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