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Field collector vs account representative

The differences between field collectors and account representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a field collector and an account representative. Additionally, an account representative has an average salary of $36,977, which is higher than the $36,565 average annual salary of a field collector.

The top three skills for a field collector include customer service, payment arrangements and delinquent accounts. The most important skills for an account representative are customer service, patients, and patient accounts.

Field collector vs account representative overview

Field CollectorAccount Representative
Yearly salary$36,565$36,977
Hourly rate$17.58$17.78
Growth rate-8%-8%
Number of jobs48,085183,446
Job satisfaction4-
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 52%
Average age4646
Years of experience1212

Field collector vs account representative salary

Field collectors and account representatives have different pay scales, as shown below.

Field CollectorAccount Representative
Average salary$36,565$36,977
Salary rangeBetween $31,000 And $42,000Between $26,000 And $51,000
Highest paying City-Los Angeles, CA
Highest paying state-California
Best paying company-New Relic
Best paying industry-Finance

Differences between field collector and account representative education

There are a few differences between a field collector and an account representative in terms of educational background:

Field CollectorAccount Representative
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common college--

Field collector vs account representative demographics

Here are the differences between field collectors' and account representatives' demographics:

Field CollectorAccount Representative
Average age4646
Gender ratioMale, 61.3% Female, 38.7%Male, 33.6% Female, 66.4%
Race ratioBlack or African American, 12.5% Unknown, 3.9% Hispanic or Latino, 22.9% Asian, 3.3% White, 57.0% American Indian and Alaska Native, 0.5%Black or African American, 12.5% Unknown, 4.2% Hispanic or Latino, 17.3% Asian, 3.9% White, 61.6% American Indian and Alaska Native, 0.5%
LGBT Percentage8%8%

Differences between field collector and account representative duties and responsibilities

Field collector example responsibilities.

  • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
  • Require to collect a payment towards PSEG accounts or temporarily disconnect electric and or gas services.
  • Disconnect customers gas services by shutting down and locking the meter and removing any rental equipment until unpaid balances are collect.
  • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
  • Receive FPL customer light bill payments and post amount paid to customer account.
  • Deposit large amount of money collect from FPL customer to the bank every day.
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Account representative example responsibilities.

  • Manage all billing accounts including Medicare/Medicaid, HMO and individual accounts.
  • Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
  • Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
  • Educate physicians to use current ICD-9 diagnostic coding and preparation to begin ICD-10 coding requirements.
  • Analyze health care insurance/litigation patient account files to resolve outstanding and delinquent accounts due to the healthcare client.
  • Promote ThermoCool SmartTouch ablation catheter device to electrophysiologists.
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Field collector vs account representative skills

Common field collector skills
  • Customer Service, 17%
  • Payment Arrangements, 16%
  • Delinquent Accounts, 10%
  • Customer Complaints, 9%
  • Disconnect, 8%
  • Due Balances, 6%
Common account representative skills
  • Customer Service, 21%
  • Patients, 18%
  • Patient Accounts, 5%
  • Data Entry, 3%
  • Medicaid, 3%
  • Customer Satisfaction, 3%

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