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Field collector vs collection team lead

The differences between field collectors and collection team leads can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a field collector and a collection team lead. Additionally, a collection team lead has an average salary of $68,868, which is higher than the $36,565 average annual salary of a field collector.

The top three skills for a field collector include customer service, payment arrangements and delinquent accounts. The most important skills for a collection team lead are customer service, credit card, and delinquent accounts.

Field collector vs collection team lead overview

Field CollectorCollection Team Lead
Yearly salary$36,565$68,868
Hourly rate$17.58$33.11
Growth rate-8%-8%
Number of jobs48,08529,386
Job satisfaction4-
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 45%
Average age4646
Years of experience1212

Field collector vs collection team lead salary

Field collectors and collection team leads have different pay scales, as shown below.

Field CollectorCollection Team Lead
Average salary$36,565$68,868
Salary rangeBetween $31,000 And $42,000Between $48,000 And $98,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between field collector and collection team lead education

There are a few differences between a field collector and a collection team lead in terms of educational background:

Field CollectorCollection Team Lead
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 45%
Most common majorBusinessBusiness
Most common college--

Field collector vs collection team lead demographics

Here are the differences between field collectors' and collection team leads' demographics:

Field CollectorCollection Team Lead
Average age4646
Gender ratioMale, 61.3% Female, 38.7%Male, 42.9% Female, 57.1%
Race ratioBlack or African American, 12.5% Unknown, 3.9% Hispanic or Latino, 22.9% Asian, 3.3% White, 57.0% American Indian and Alaska Native, 0.5%Black or African American, 13.0% Unknown, 4.0% Hispanic or Latino, 18.9% Asian, 3.6% White, 59.9% American Indian and Alaska Native, 0.5%
LGBT Percentage8%8%

Differences between field collector and collection team lead duties and responsibilities

Field collector example responsibilities.

  • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
  • Require to collect a payment towards PSEG accounts or temporarily disconnect electric and or gas services.
  • Disconnect customers gas services by shutting down and locking the meter and removing any rental equipment until unpaid balances are collect.
  • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
  • Receive FPL customer light bill payments and post amount paid to customer account.
  • Deposit large amount of money collect from FPL customer to the bank every day.
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Collection team lead example responsibilities.

  • Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
  • Receive and distribute ACH forms receive form all lots.
  • Assist consumers in money and behavior managements and ensures HIPAA compliance
  • Collect monies from Medicaid, Medicare, VA and various other third party payers.
  • Perform insurance follow up on account receivables of Medicare, Medicaid and private health insurance claims to expedite claim reimbursement.
  • Negotiate payments resolutions for delinquent customers to become current while using professionalism, and adhering to all applicable FDCPA collection laws.
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Field collector vs collection team lead skills

Common field collector skills
  • Customer Service, 17%
  • Payment Arrangements, 16%
  • Delinquent Accounts, 10%
  • Customer Complaints, 9%
  • Disconnect, 8%
  • Due Balances, 6%
Common collection team lead skills
  • Customer Service, 14%
  • Credit Card, 7%
  • Delinquent Accounts, 6%
  • Payment Arrangements, 6%
  • FDCPA, 4%
  • Debt Repayment, 4%

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