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Field collector vs collections specialist

The differences between field collectors and collections specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a field collector and a collections specialist. Additionally, a field collector has an average salary of $36,565, which is higher than the $35,164 average annual salary of a collections specialist.

The top three skills for a field collector include customer service, payment arrangements and delinquent accounts. The most important skills for a collections specialist are customer service, patients, and customer accounts.

Field collector vs collections specialist overview

Field CollectorCollections Specialist
Yearly salary$36,565$35,164
Hourly rate$17.58$16.91
Growth rate-8%-8%
Number of jobs48,08540,277
Job satisfaction4-
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 34%
Average age4646
Years of experience1212

Field collector vs collections specialist salary

Field collectors and collections specialists have different pay scales, as shown below.

Field CollectorCollections Specialist
Average salary$36,565$35,164
Salary rangeBetween $31,000 And $42,000Between $27,000 And $45,000
Highest paying City-Boston, MA
Highest paying state-Connecticut
Best paying company-Kent Daniels & Associates
Best paying industry-Finance

Differences between field collector and collections specialist education

There are a few differences between a field collector and a collections specialist in terms of educational background:

Field CollectorCollections Specialist
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 34%
Most common majorBusinessBusiness
Most common college--

Field collector vs collections specialist demographics

Here are the differences between field collectors' and collections specialists' demographics:

Field CollectorCollections Specialist
Average age4646
Gender ratioMale, 61.3% Female, 38.7%Male, 30.5% Female, 69.5%
Race ratioBlack or African American, 12.5% Unknown, 3.9% Hispanic or Latino, 22.9% Asian, 3.3% White, 57.0% American Indian and Alaska Native, 0.5%Black or African American, 12.2% Unknown, 4.1% Hispanic or Latino, 18.5% Asian, 3.7% White, 61.0% American Indian and Alaska Native, 0.5%
LGBT Percentage8%8%

Differences between field collector and collections specialist duties and responsibilities

Field collector example responsibilities.

  • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
  • Require to collect a payment towards PSEG accounts or temporarily disconnect electric and or gas services.
  • Disconnect customers gas services by shutting down and locking the meter and removing any rental equipment until unpaid balances are collect.
  • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
  • Receive FPL customer light bill payments and post amount paid to customer account.
  • Deposit large amount of money collect from FPL customer to the bank every day.
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Collections specialist example responsibilities.

  • Manage university A/R processes and enforce tuition payment policy.
  • Manage accounts for healthcare clients, review detailed patient information for payment resolution while abiding HIPPA privacy and security regulations.
  • Review denied Medicare and Maine Medicaid insurance claims for accuracy.
  • Analyze hospital insurance claims of individual patients for errors and contact major insurance carriers for claims dispute resolution.
  • Analyze accounts for patients ineligible for private insurance, Medicare or Medicaid and indicating inability to pay balance.
  • Possess effective persuasion and negotiation skills, excellent interpersonal and communications skills with the ability to deliver quality customer service.
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Field collector vs collections specialist skills

Common field collector skills
  • Customer Service, 17%
  • Payment Arrangements, 16%
  • Delinquent Accounts, 10%
  • Customer Complaints, 9%
  • Disconnect, 8%
  • Due Balances, 6%
Common collections specialist skills
  • Customer Service, 23%
  • Patients, 8%
  • Customer Accounts, 6%
  • Payment Arrangements, 5%
  • Delinquent Accounts, 4%
  • Phone Calls, 4%

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