Post job

Field service technician vs computer technician

The differences between field service technicians and computer technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a field service technician, becoming a computer technician takes usually requires 1-2 years. Additionally, a field service technician has an average salary of $54,339, which is higher than the $39,767 average annual salary of a computer technician.

The top three skills for a field service technician include customer service, preventative maintenance and customer satisfaction. The most important skills for a computer technician are customer service, desk support, and network printers.

Field service technician vs computer technician overview

Field Service TechnicianComputer Technician
Yearly salary$54,339$39,767
Hourly rate$26.12$19.12
Growth rate8%10%
Number of jobs167,29895,688
Job satisfaction-5
Most common degreeAssociate Degree, 40%Bachelor's Degree, 40%
Average age4442
Years of experience122

What does a field service technician do?

Field service technicians are skilled professionals who manage the technical needs of their clients outside the company's physical office space. They are usually on the field to visit their clients and check up on clients' equipment. Field service technicians are dispatched to provide technical support. They oversee installations, repairs, or maintenance activities. They ensure that all the work needed is done well. They also conduct diagnostic activities and troubleshooting. Field service technicians also supervise any updating or changes needed to be done in their clients' offices. They are expected to have good analytical skills, communication skills, and highly technical skills.

What does a computer technician do?

Computer technicians are skilled information technology professionals who handle concerns related to computers. They are responsible for assisting clients in software installations, troubleshooting needs, and repair needs. Computer technicians handle the maintenance and repair of both software and hardware of computers. They should be able to quickly pinpoint the causes of computer problems that the client encounters. They should also be able to answer the clients' computer-related inquiries and provide advice on proper computer handling. Computer technicians should have good analytical skills and decision-making skills.

Field service technician vs computer technician salary

Field service technicians and computer technicians have different pay scales, as shown below.

Field Service TechnicianComputer Technician
Average salary$54,339$39,767
Salary rangeBetween $35,000 And $82,000Between $28,000 And $55,000
Highest paying CitySan Francisco, CAAlexandria, VA
Highest paying stateCaliforniaVirginia
Best paying companyGoogleThe Citadel
Best paying industryFinanceGovernment

Differences between field service technician and computer technician education

There are a few differences between a field service technician and a computer technician in terms of educational background:

Field Service TechnicianComputer Technician
Most common degreeAssociate Degree, 40%Bachelor's Degree, 40%
Most common majorElectrical EngineeringComputer Science
Most common college-University of Pennsylvania

Field service technician vs computer technician demographics

Here are the differences between field service technicians' and computer technicians' demographics:

Field Service TechnicianComputer Technician
Average age4442
Gender ratioMale, 92.3% Female, 7.7%Male, 87.0% Female, 13.0%
Race ratioBlack or African American, 4.8% Unknown, 3.8% Hispanic or Latino, 16.8% Asian, 1.7% White, 72.2% American Indian and Alaska Native, 0.7%Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.1% White, 55.8% American Indian and Alaska Native, 0.4%
LGBT Percentage1%11%

Differences between field service technician and computer technician duties and responsibilities

Field service technician example responsibilities.

  • Manage onsite supporting contractors to achieve customers end result to satisfaction.
  • Lead initiatives to decrease manufacturing downtime and increase QA process inspection.
  • Manage a team of 12 field engineers and 130 MRI systems in NYC.
  • Collaborate to achieve a Citrix solution for the IADC shop floor and implement the current server farm.
  • Manage and administer network security, LAN, WLAN, desktops, servers, applications, and databases.
  • Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
  • Show more

Computer technician example responsibilities.

  • Recreate and manage company website, maintain regular updates, manage DNS servers, administrate e-mail and outlook exchange server.
  • Manage and maintain desktop security updates company-wide with no downtime of systems due to OS vulnerability exploitation.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Add and configure networked printers for TCP/IP printing and other peripheral equipment including video conferencing equipment.
  • Diagnose and troubleshot computer hardware and software.
  • Fix computers, do inventory of computers, run cables.
  • Show more

Field service technician vs computer technician skills

Common field service technician skills
  • Customer Service, 19%
  • Preventative Maintenance, 8%
  • Customer Satisfaction, 6%
  • Technical Support, 5%
  • Hand Tools, 4%
  • Test Equipment, 3%
Common computer technician skills
  • Customer Service, 13%
  • Desk Support, 8%
  • Network Printers, 6%
  • Computer System, 6%
  • Technical Support, 6%
  • Laptop Computers, 5%

Browse installation, maintenance and repair jobs