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The differences between field service technicians and junior technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a field service technician, becoming a junior technician takes usually requires 1-2 years. Additionally, a field service technician has an average salary of $54,339, which is higher than the $39,417 average annual salary of a junior technician.
The top three skills for a field service technician include customer service, preventative maintenance and customer satisfaction. The most important skills for a junior technician are customer service, HVAC, and fall protection.
| Field Service Technician | Junior Technician | |
| Yearly salary | $54,339 | $39,417 |
| Hourly rate | $26.12 | $18.95 |
| Growth rate | 8% | 10% |
| Number of jobs | 167,298 | 103,780 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 40% | Bachelor's Degree, 34% |
| Average age | 44 | 42 |
| Years of experience | 12 | 2 |
Field service technicians are skilled professionals who manage the technical needs of their clients outside the company's physical office space. They are usually on the field to visit their clients and check up on clients' equipment. Field service technicians are dispatched to provide technical support. They oversee installations, repairs, or maintenance activities. They ensure that all the work needed is done well. They also conduct diagnostic activities and troubleshooting. Field service technicians also supervise any updating or changes needed to be done in their clients' offices. They are expected to have good analytical skills, communication skills, and highly technical skills.
A junior technician is responsible for supporting senior technicians on maintaining the efficiency and optimal performance of various hardware and software systems and applications. Junior technicians assist the end-users and employees on troubleshooting inconsistent programs, identifying its complexities, and reporting findings to the management for resolution. They also update the systems' features to increase its operational productivity and maintain system recoveries. A junior technician must have excellent knowledge of the technology industry, as well as a strong command on programming language and system codes, especially on conducting system analysis and installing applications.
Field service technicians and junior technicians have different pay scales, as shown below.
| Field Service Technician | Junior Technician | |
| Average salary | $54,339 | $39,417 |
| Salary range | Between $35,000 And $82,000 | Between $26,000 And $57,000 |
| Highest paying City | San Francisco, CA | Alexandria, VA |
| Highest paying state | California | New York |
| Best paying company | Citi | |
| Best paying industry | Finance | Technology |
There are a few differences between a field service technician and a junior technician in terms of educational background:
| Field Service Technician | Junior Technician | |
| Most common degree | Associate Degree, 40% | Bachelor's Degree, 34% |
| Most common major | Electrical Engineering | Business |
| Most common college | - | Stanford University |
Here are the differences between field service technicians' and junior technicians' demographics:
| Field Service Technician | Junior Technician | |
| Average age | 44 | 42 |
| Gender ratio | Male, 92.3% Female, 7.7% | Male, 82.9% Female, 17.1% |
| Race ratio | Black or African American, 4.8% Unknown, 3.8% Hispanic or Latino, 16.8% Asian, 1.7% White, 72.2% American Indian and Alaska Native, 0.7% | Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 1% | 11% |