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Field service technician vs requirements engineer

The differences between field service technicians and requirements engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a field service technician, becoming a requirements engineer takes usually requires 2-4 years. Additionally, a requirements engineer has an average salary of $87,170, which is higher than the $54,339 average annual salary of a field service technician.

The top three skills for a field service technician include customer service, preventative maintenance and customer satisfaction. The most important skills for a requirements engineer are java, software development, and powerpoint.

Field service technician vs requirements engineer overview

Field Service TechnicianRequirements Engineer
Yearly salary$54,339$87,170
Hourly rate$26.12$41.91
Growth rate8%21%
Number of jobs167,298166,444
Job satisfaction--
Most common degreeAssociate Degree, 40%Bachelor's Degree, 64%
Average age4439
Years of experience124

What does a field service technician do?

Field service technicians are skilled professionals who manage the technical needs of their clients outside the company's physical office space. They are usually on the field to visit their clients and check up on clients' equipment. Field service technicians are dispatched to provide technical support. They oversee installations, repairs, or maintenance activities. They ensure that all the work needed is done well. They also conduct diagnostic activities and troubleshooting. Field service technicians also supervise any updating or changes needed to be done in their clients' offices. They are expected to have good analytical skills, communication skills, and highly technical skills.

What does a requirements engineer do?

Requirements engineers are responsible for the analysis, documentation, coordination, and management of requirements regarding new software projects. They identify and understand the customer's project-specific demands and document them in a clear and binding way. Their duties and responsibilities also include preparing well-written and detailed documentation of the project and ensuring the project is designed and built within the legal parameters.

Field service technician vs requirements engineer salary

Field service technicians and requirements engineers have different pay scales, as shown below.

Field Service TechnicianRequirements Engineer
Average salary$54,339$87,170
Salary rangeBetween $35,000 And $82,000Between $62,000 And $120,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyGoogleThe Citadel
Best paying industryFinanceTechnology

Differences between field service technician and requirements engineer education

There are a few differences between a field service technician and a requirements engineer in terms of educational background:

Field Service TechnicianRequirements Engineer
Most common degreeAssociate Degree, 40%Bachelor's Degree, 64%
Most common majorElectrical EngineeringElectrical Engineering
Most common college-Stanford University

Field service technician vs requirements engineer demographics

Here are the differences between field service technicians' and requirements engineers' demographics:

Field Service TechnicianRequirements Engineer
Average age4439
Gender ratioMale, 92.3% Female, 7.7%Male, 64.5% Female, 35.5%
Race ratioBlack or African American, 4.8% Unknown, 3.8% Hispanic or Latino, 16.8% Asian, 1.7% White, 72.2% American Indian and Alaska Native, 0.7%Black or African American, 4.6% Unknown, 4.8% Hispanic or Latino, 8.3% Asian, 29.8% White, 52.3% American Indian and Alaska Native, 0.2%
LGBT Percentage1%8%

Differences between field service technician and requirements engineer duties and responsibilities

Field service technician example responsibilities.

  • Manage onsite supporting contractors to achieve customers end result to satisfaction.
  • Lead initiatives to decrease manufacturing downtime and increase QA process inspection.
  • Manage a team of 12 field engineers and 130 MRI systems in NYC.
  • Collaborate to achieve a Citrix solution for the IADC shop floor and implement the current server farm.
  • Manage and administer network security, LAN, WLAN, desktops, servers, applications, and databases.
  • Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
  • Show more

Requirements engineer example responsibilities.

  • Lead deployment of ClearQuest for UUNet.
  • Lead the requirements effort for several projects release to the FDA.
  • Lead acceptance test plan and procedure development in a UNIX environment.
  • Assist the scrum master to manage resources and facilitate for the team.
  • Report, manage and escalate defects using the defect management tools JIRA, TFS & ClearQuest.
  • Focuse on the planning, facilitating, capturing and managing of business requirements using the SDLC project methodology.
  • Show more

Field service technician vs requirements engineer skills

Common field service technician skills
  • Customer Service, 19%
  • Preventative Maintenance, 8%
  • Customer Satisfaction, 6%
  • Technical Support, 5%
  • Hand Tools, 4%
  • Test Equipment, 3%
Common requirements engineer skills
  • Java, 83%
  • Software Development, 2%
  • PowerPoint, 1%
  • Project Management, 1%
  • Infrastructure, 1%
  • Design Reviews, 1%

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