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The differences between field service technicians and senior service technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a field service technician and a senior service technician. Additionally, a senior service technician has an average salary of $74,893, which is higher than the $54,339 average annual salary of a field service technician.
The top three skills for a field service technician include customer service, preventative maintenance and customer satisfaction. The most important skills for a senior service technician are customer service, preventative maintenance, and java.
| Field Service Technician | Senior Service Technician | |
| Yearly salary | $54,339 | $74,893 |
| Hourly rate | $26.12 | $36.01 |
| Growth rate | 8% | 8% |
| Number of jobs | 167,298 | 134,284 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 40% | Associate Degree, 39% |
| Average age | 44 | 44 |
| Years of experience | 12 | 12 |
Field service technicians are skilled professionals who manage the technical needs of their clients outside the company's physical office space. They are usually on the field to visit their clients and check up on clients' equipment. Field service technicians are dispatched to provide technical support. They oversee installations, repairs, or maintenance activities. They ensure that all the work needed is done well. They also conduct diagnostic activities and troubleshooting. Field service technicians also supervise any updating or changes needed to be done in their clients' offices. They are expected to have good analytical skills, communication skills, and highly technical skills.
A Senior Service Technician manages the work of engineering technicians. They are responsible for delivering solutions for challenging problems, leading multiple projects, and handling daily activities.
Field service technicians and senior service technicians have different pay scales, as shown below.
| Field Service Technician | Senior Service Technician | |
| Average salary | $54,339 | $74,893 |
| Salary range | Between $35,000 And $82,000 | Between $51,000 And $108,000 |
| Highest paying City | San Francisco, CA | Seattle, WA |
| Highest paying state | California | Washington |
| Best paying company | UBS | |
| Best paying industry | Finance | Energy |
There are a few differences between a field service technician and a senior service technician in terms of educational background:
| Field Service Technician | Senior Service Technician | |
| Most common degree | Associate Degree, 40% | Associate Degree, 39% |
| Most common major | Electrical Engineering | Electrical Engineering |
| Most common college | - | - |
Here are the differences between field service technicians' and senior service technicians' demographics:
| Field Service Technician | Senior Service Technician | |
| Average age | 44 | 44 |
| Gender ratio | Male, 92.3% Female, 7.7% | Male, 88.2% Female, 11.8% |
| Race ratio | Black or African American, 4.8% Unknown, 3.8% Hispanic or Latino, 16.8% Asian, 1.7% White, 72.2% American Indian and Alaska Native, 0.7% | Black or African American, 5.3% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 1% | 1% |