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Fleet service clerk vs counter operations agent

The differences between fleet service clerks and counter operations agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a fleet service clerk has an average salary of $31,521, which is higher than the $30,840 average annual salary of a counter operations agent.

The top three skills for a fleet service clerk include service aircraft, de-icing and hand tools. The most important skills for a counter operations agent are customer service, phone calls, and computer repair.

Fleet service clerk vs counter operations agent overview

Fleet Service ClerkCounter Operations Agent
Yearly salary$31,521$30,840
Hourly rate$15.15$14.83
Growth rate-6%
Number of jobs72,42991,678
Job satisfaction--
Most common degreeHigh School Diploma, 36%Bachelor's Degree, 48%
Average age4343
Years of experience--

Fleet service clerk vs counter operations agent salary

Fleet service clerks and counter operations agents have different pay scales, as shown below.

Fleet Service ClerkCounter Operations Agent
Average salary$31,521$30,840
Salary rangeBetween $25,000 And $38,000Between $25,000 And $37,000
Highest paying CitySan Francisco, CA-
Highest paying stateAlaska-
Best paying companyJBS USA-
Best paying industryTechnology-

Differences between fleet service clerk and counter operations agent education

There are a few differences between a fleet service clerk and a counter operations agent in terms of educational background:

Fleet Service ClerkCounter Operations Agent
Most common degreeHigh School Diploma, 36%Bachelor's Degree, 48%
Most common majorBusinessBusiness
Most common college--

Fleet service clerk vs counter operations agent demographics

Here are the differences between fleet service clerks' and counter operations agents' demographics:

Fleet Service ClerkCounter Operations Agent
Average age4343
Gender ratioMale, 73.5% Female, 26.5%Male, 60.4% Female, 39.6%
Race ratioBlack or African American, 10.7% Unknown, 6.7% Hispanic or Latino, 23.1% Asian, 5.1% White, 53.9% American Indian and Alaska Native, 0.5%Black or African American, 10.1% Unknown, 7.1% Hispanic or Latino, 17.8% Asian, 6.6% White, 57.6% American Indian and Alaska Native, 0.8%
LGBT Percentage4%4%

Differences between fleet service clerk and counter operations agent duties and responsibilities

Fleet service clerk example responsibilities.

  • Perform de-icing, and daily security check on aircrafts.
  • Complete weekly mandatory FAA testing for rules, safety, and regulations.
  • Monitor and enforce FAA and OSHA safety regulations to maintain full employee compliance.
  • Implement safety procedures/perform de-icing of airplanes during freezing precipitation/inclement weather according to code of federal regulations
  • Load, unload, sort and transfer freight, COMAT, and HAZMAT.
  • Report loading weight to the pilot and if also any comat or dangerous goods to be transport.
  • Show more

Counter operations agent example responsibilities.

  • Integrate logistics principles into supply chain solutions to resolve customer issues and achieve customer satisfaction.
  • Support high-level logistics operations for all air and ocean export/imports to ensure accuracy and efficiency.
  • Configure, troubleshot, and activate smartphones.
  • Conduct presentations regarding all policy information offer through AFLAC

Fleet service clerk vs counter operations agent skills

Common fleet service clerk skills
  • Service Aircraft, 20%
  • De-icing, 9%
  • Hand Tools, 8%
  • Safety Procedures, 7%
  • Hand Trucks, 7%
  • Meal Trays, 7%
Common counter operations agent skills
  • Customer Service, 27%
  • Phone Calls, 14%
  • Computer Repair, 9%
  • Check-In, 7%
  • Diagnostics, 4%
  • Windows, 4%