Fleet service clerk full time jobs

How you'll help us Keep Climbing (overview & key responsibilities) **Internal Movement Eligibility** Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration. At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience. Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ramp Agent, you will make sure our customer's baggage and cargo arrive safely and on time. This position is an entry-level position. Our leaders provide mentorship to help advance your career! Watch this job preview (******************************************** to learn more about benefits and responsibilities of this career opportunity at Delta. Work tasks are physical and include bending, lifting, standing, and walking. Work tasks are repetitive, such as loading and stacking bags weighing up to 50-70 pounds. At times, these tasks will be completed in harsh weather conditions (heat, rain, snow). We practice safety-conscious behaviors in all operational processes and procedures. Some of your daily tasks include: + Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for timely connections by guiding incoming and departing aircraft from the gate positions + Safeguard Cargo, baggage, and mail from damage, loss, and weather + Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion + Operate baggage scanners and computers to ensure baggage is routed accurately to the customer's destination Scheduling is based on operational needs. Shifts range from early morning to overnight. Each station is different based on its individual flight schedule. You will also work between 20 and 40 hours per week based on your seniority. _Delta Air Lines will never ask candidates for money throughout our recruitment process, including for any pre-employment screenings. All email communications with Delta's recruitment team will come from a Delta email domain. If you have any questions about the legitimacy of an outreach from Delta's recruitment team, you can contact_ _***********************_ _._ What you need to succeed (minimum qualifications) + Consistently prioritizes safety and security of self, others, and personal data. + Embrace diverse people, thinking, and styles. + Possesses a high school diploma, GED, or high school equivalency. + Is at least 18 years of age and has authorization to work in the United States. + Have a valid driver's license. + Proficiency in English. + Pass a physical ability test (PAT). You can prepare for the PAT by watching this video. (********************************************* + Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE. + Ability to hold airport specific requirements such as a SIDA Badge and Customs Seal. What will give you a competitive edge (preferred qualifications) + N/A Benefits and Perks to Help You Keep Climbing Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience and Servant Leadership - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: + Competitive salary, industry-leading profit sharing program, and performance incentives. + 401(k) with generous company contributions up to 9%. + New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 - March 31). + In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period. + 10 paid holidays per calendar year. + Birthing parents are eligible for 12-weeks of paid maternity/parental leave. + Non-birthing parents are eligible for 2-weeks of paid parental leave. + Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits. + Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages. + Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health. + Domestic and International space-available flight privileges for employees and eligible family members. + Career development programs to achieve your long-term career goals. + World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint. + Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies. + Recognition rewards and awards through the platform Unstoppable Together. + Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare. Starting pay: $19.76 per hour Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here

Title: Mobile Services Clerk-Driver Internal Classification: BU5 Primary Locations: Mobile Services Hours: Full-Time (40 hours/week) Entry Rate: $17.06/hour Posted: 7/24/2025 We are seeking a professional CDL driver to operate and transport our bookmobiles to various locations, including schools, community neighborhoods and special events. In addition to ensuring safe and timely transportation, this role provides essential patron assistance in the community and performs vital clerical duties within the library building. A strong commitment to driver and vehicle safety is paramount. Position Summary An employee serving in this position advances the mission of the Library by driving a bookmobile and providing direct public service. This role is responsible for performing clerical work related to customer assistance and services, circulation, and the collections as well as providing support to other Library staff as needed. Duties and Responsibilities Driving and Vehicle Safety Performs daily and weekly inspections of vehicles and alerts supervisor to any observed safety or mechanical issues. Performs basic maintenance, cleaning, and record-keeping tasks to ensure safe functioning of vehicle. Drives library bookmobiles or other library vehicles to designated location according to schedule. Customer Assistance Is typically the initial point of contact for most patrons/customers and spends majority of time providing customer assistance “on the floor”. Promotes library services and offerings to patrons. Introduces patrons to all library service and collection platforms, and can demonstrate their basic functionality. Performs basic searches in Library catalogs through both public and ILS interfaces. Assists patrons with basic informational questions using common internet search techniques or prepared reference resources. Is aware of and can direct patrons to print and online reference tools, including Reader's Advisory resources. May perform transactional services (e.g., notary, passport) that have defined rules, limited or specific answers, and/or detailed process guidelines. Circulation Performs all direct patron and material circulation functions. Loads and transports materials for delivery in library vehicles. May assist with record maintenance tasks. Group Services: Internal and External Assists other staff with internal and external group program set up. Introduces patrons to internal, passive programs and related materials. May assist other staff with preparing materials for programs. May assist other staff in external promotional activities General May assist in shelving as needed. Assists in merchandising materials. Pulls materials from a list to assist with collection management or circulation tasks. Serves on library committees as needed. Performs other duties as required. Core Competencies ● Collaborates ● Communicates Effectively ● Customer Focus ● Interpersonal Skills ● Situational Adaptability Technical / Functional Skills Basic familiarity with library services and operations. Basic mechanical knowledge. Ability to perform basic circulation and service functions using the library circulation system, service platforms, and following current procedures. Ability to master basic functionality of collection platforms. Demonstrates basic to intermediate level literacy with respect to standard computer and office software. Ability to sort and file alphabetically and numerically. Ability to make simple arithmetic calculations with speed and accuracy. Education and Experience Education: High school diploma or equivalent is required. Certifications or licensure: A valid Class B Ohio drivers' license and ability to maintain a driving record that is satisfactory to the Library's liability insurance carrier is required. Must be willing and able to drive a bookmobile and pass the Library's driving test for the bookmobile. Years of relevant experience: 0 to 2 years is preferred. Experience with the principles and practices of customer service is preferred. Experience with library circulation systems and procedures is preferred. Experience in public library or public-sector organizations is preferred. Working Conditions and Physical Requirements The library environment involves everyday risks or discomforts that require normal safety precautions typical of offices, which includes the need for general safe workplace practices with office equipment and computers, avoidance of trips and falls, and observance of fire regulations. When this position is within the Mobiles Services department work performed on vehicles (e.g., bookmobiles) is done in close quarters that, at times, may be in motion as teams travel from stop to stop. Additionally, this work is done year-round in vehicles furnished with heat and air conditioning. The noise level in the work environment is usually quiet to moderate. This position is performed mainly in the public and office areas of the Library although some off-site meetings in various other locations may occur (e.g., school visits, etc.). When this position is within the Mobile Services department it is performed mainly in the mobile services vehicles as well as public and office areas of the Library although some off-site meetings in various other locations may occur. Work is generally completed during Library days and hours of operations which may vary by location and time of year. There may be the occasional need to attend meetings or events and/or respond to critical situations outside of this schedule, including before or after normal Library days and hours of operation. Work requires the ability to lift light objects [less than 20 pounds] and carry them short distances [20 feet or less] and, within Mobile Services particularly, load/unload materials and equipment in all weather conditions. Work requires the ability to push a fully loaded book cart (typically weighing at least 20lbs or more) for distances of at least 20 feet. This position may require an employee to remain in a standing or seated position for extended periods of time while performing a variety of tasks. Employees must be able to perform repetitive hand, arm, and body movements, including typing and/or lifting books, on a continuous basis. Work requires reaching overhead and bending/kneeling to shelve books weighing up to three pounds. Travel by personal automobile or, in the case of Mobile Services positions a Library-owned automobile or truck, and a valid State of Ohio driver's license along with the ability to maintain a driving record that is satisfactory to the Library's liability insurance carrier may be required, depending on the position's specific duties. Some travel by personal vehicle and/or occasional overnight travel may also be required. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by an individual working in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

As an Air Logistics Ramp Associate you will contribute to the timely delivery of Express packages by loading and unloading of air freight containers, moving these containers from airplane to truck for on-time delivery to our customers at our airport location. This job is a cross-dock operation; your role is to move Express packages from aircraft to warehouse to trucks with no/minimal storage. Our indoor facility is an open-air environment and not temperature controlled, and you may work in or around aircraft. We perform at the highest level for our customers every day and strive to be an exceptional leader in our industry with our teams of warehouse and air logistic experts across our Express locations. Are you ready to take off on your next career with us? ************************************************ Job Summary Responsibilities · Transport, load and unload air freight containers from aircraft within confined areas · Push, pull and position loaded air freight containers weighing up to 3,200 lbs · Removal of tie-downs and other gear when loading and unloading · Read "off-load" sheets to determine destination of Express packages · Operating ramp equipment with gross weights of 3,000 to 80,000 lbs. in areas congested with aircraft, moving and stationary vehicles and equipment as well as positioning vehicle up to aircraft · Engage in push-out of aircraft driving 80,000 lb. vehicle or assist by providing guide function to driver using depth perception in congested areas or speaking to cockpit during push-back procedure · Ability to understand and react to verbal commands and safety warnings, with and without, assistance of sight or visual aids Minimum Requirements . Valid Driver's license · 18 years and older · High School Diploma or GED or international equivalent. · Ability to read, write and understand the English language · Must be able to work weekends (Friday, Saturday, and Sunday), holidays, and days off. We have a Peak Season that may require longer hours. Preferred Skills . Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays, and days off. · Ability to judge distances. · Ability to successfully communicate with others. · 1 year forklift experience Physical Requirements/Working Conditions · Ability to lift up to 50 lbs. · Ability to work non temperature controlled environment both indoors and outdoors in a variety of temperatures including but not limited to hot and cold weather (rain, wind, heat, cold, etc.) · Ability to stand for an entire shift and move long distances across our facilities Perks & Benefits Want your pay in advance? Access your pay when you need it through DailyPay app! Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more! Need quality medical care? Multiple options for both full and part-time employees! Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More! Looking to stay healthy and improve your life? Wellness Programs offered to all employees! Want to invest in your future? 401k program offered! Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available! WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

Mortgage Servicing Clerk Full-Time | Credit Union | Member-Focused Environment Are you highly organized, detail-oriented, and motivated by helping others? Join our Loan Operations team as a Mortgage Servicing Clerk, where you'll play a key role in maintaining accurate member account records and providing exceptional service every day. ⭐ Why You'll Love Working With Us At our Credit Union, you're not just an employee-you're part of a mission-driven team that puts people first. We offer a friendly, professional environment where your contributions truly matter. You'll interact daily with members and staff, support essential lending operations, and help ensure seamless account servicing. Primary ResponsibilitiesOutstanding Member Service Provide prompt, accurate, and friendly assistance to members in person and by phone. Maintain strict confidentiality regarding all member and Credit Union business. Support the promotion of Credit Union products and services, including cross-selling as appropriate. Mortgage Servicing & Loan Operations Scan, archive, and maintain electronic and hard-copy loan files. Prepare and mail collection notices and consumer loan notices as needed. Perform basic account maintenance and generate servicing reports. Open, sort, and process incoming mail efficiently. Assist with new account setup for indirect loan members. Provide general clerical support to Loan Operations. Additional Operational Support May assist with ATM/Debit/Credit Card processing, including issuing replacement cards and handling lost/stolen reports. Greet and assist employees, members, vendors, and visitors; direct inquiries to the appropriate personnel. Perform other duties as assigned while adhering to Credit Union policies, procedures, and regulatory guidelines. What We're Looking ForBasic Qualifications High school diploma or equivalent required. Excellent communication, professionalism, and member-focused attitude. Reliable attendance and punctuality. Ability to learn and apply Credit Union regulations, policies, and systems. Sound judgment and the ability to maintain confidentiality at all times. Preferred Skills & Experience Experience in mortgage processing, title work, or back-end mortgage operations strongly preferred. Extremely detail-oriented with strong organizational skills. Ability to work independently and handle high-volume, time-sensitive tasks. Proficiency with computers and office software (Microsoft Office, Adobe Acrobat, imaging scanners, etc.). Ability to become a Notary Public (training/certification provided by the Credit Union). Must be bondable and meet all security requirements. What We Offer: Firelands Federal Credit Union is always in search of service-oriented employees with great attitudes! We recognize the importance of investing in our employees and offer an excellent benefits package. Credit Union Membership Competitive Salary Paid Time Off Paid Holidays & Birthday Bereavement Pay 401(k) Retirement Plan Employer Paid Pension Plan Group Health Insurance Dental and Vision Plan Flexible Spending Account Life Insurance Short Term Disability Insurance Long Term Disability Insurance Tuition Reimbursement Volunteer Time Off

How you'll help us Keep Climbing (overview & key responsibilities) **Internal Movement Eligibility** Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration. At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience. Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ramp Agent, you will make sure our customer's baggage and cargo arrive safely and on time. This position is an entry-level position. Our leaders provide mentorship to help advance your career! Watch this job preview (******************************************** to learn more about benefits and responsibilities of this career opportunity at Delta. Work tasks are physical and include bending, lifting, standing, and walking. Work tasks are repetitive, such as loading and stacking bags weighing up to 50-70 pounds. At times, these tasks will be completed in harsh weather conditions (heat, rain, snow). We practice safety-conscious behaviors in all operational processes and procedures. Some of your daily tasks include: + Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for timely connections by guiding incoming and departing aircraft from the gate positions. + Safeguard Cargo, baggage, and mail from damage, loss, and weather. + Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion. + Operate baggage scanners and computers to ensure baggage is routed accurately to the customer's destination. Ramp Seasonal Agents work between 20 to 40 hours per week and 150 and 800 hours per year. Seasonal work will depend on the operational need of the station and location. Recalls can happen at any time during the calendar year based on operational demand. _Delta Air Lines will never ask candidates for money throughout our recruitment process, including for any pre-employment screenings. All email communications with Delta's recruitment team will come from a Delta email domain. If you have any questions about the legitimacy of an outreach from Delta's recruitment team, you can contact_ _***********************_ _._ What you need to succeed (minimum qualifications) + Consistently prioritizes safety and security of self, others, and personal data. + Embrace diverse people, thinking, and styles. + Possesses a high school diploma, GED, or high school equivalency. + Is at least 18 years of age and has authorization to work in the United States. + Have a valid driver's license. + Proficiency in English. + Pass a physical ability test (PAT). You can prepare for the PAT by watching this video. (******************************************** + Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE. + Ability to hold airport specific requirements such as a SIDA Badge and Customs Seal. What will give you a competitive edge (preferred qualifications) N/A Benefits and Perks to Help You Keep Climbing Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience, Servant Leadership, and Teamwork - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: + Competitive salary, industry-leading profit sharing program, and performance incentives. + Automatic 401(k) contribution on 3% of eligible earnings. + Paid personal time accrual. + Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health. + Domestic and International space-available flight privileges for employees and eligible family members. + Career development programs to achieve your long-term career goals. + World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint. + Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies. + Recognition rewards and awards through the platform Unstoppable Together. + Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare. Starting pay: $19.76 per hour Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here

Nutrition Service Clerk Career Opportunity Appreciated for your Nutrition Services work Are you on the lookout for a career close to home and heart? As a Nutrition Services Clerk, you will play a crucial role in helping to prepare therapeutic and modified diets for our patients, as well as crafting meals for employees, visitors and special functions. Consider joining us in a role that not only satisfies your passion for culinary excellence but also contributes to the well-being of our patients. A Glimpse into Our World At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing. Starting Perks and Benefits At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to: * Affordable medical, dental, and vision plans for both full-time and part-time employees and their families. * Generous paid time off that accrues over time. * Opportunities for tuition reimbursement and continuous education. * Company-matching 401(k) and employee stock purchase plans. * Flexible spending and health savings accounts. * A vibrant community of individuals passionate about the work they do! Become the Nutrition Services Clerk you always wanted to be * Distributes and collects menus, assists patients with diet orders, and processes menus. * Updates patient kardex as required to include all diet changes; documents nourishments as ordered. * Visits patients to gather food preference, allergies and to document all nutritional history. * Completes production sheets and documents all special food requests. * Checks patient tray lines to ensure each meal is accurate to diet, patient request, and garnishing. * Prepares and checks early trays; assures that food carts leave kitchen at scheduled times. * Performs cleaning duties. Qualifications * Possession of a food handler's permit, if mandated by state or county regulations. * High school diploma or equivalent. * Minimum one-year experience as a Diet Clerk/Nutrition Services Clerk in an acute care facility preferred. The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification. We're eagerly looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey!

Internal Movement Eligibility Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration. At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience. Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ramp Agent, you will make sure our customer's baggage and cargo arrive safely and on time. This position is an entry-level position. Our leaders provide mentorship to help advance your career! Watch this job preview to learn more about benefits and responsibilities of this career opportunity at Delta. Work tasks are physical and include bending, lifting, standing, and walking. Work tasks are repetitive, such as loading and stacking bags weighing up to 50-70 pounds. At times, these tasks will be completed in harsh weather conditions (heat, rain, snow). We practice safety-conscious behaviors in all operational processes and procedures. Some of your daily tasks include: * Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for timely connections by guiding incoming and departing aircraft from the gate positions. * Safeguard Cargo, baggage, and mail from damage, loss, and weather. * Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion. * Operate baggage scanners and computers to ensure baggage is routed accurately to the customer's destination. Ramp Seasonal Agents work between 20 to 40 hours per week and 150 and 800 hours per year. Seasonal work will depend on the operational need of the station and location. Recalls can happen at any time during the calendar year based on operational demand. Delta Air Lines will never ask candidates for money throughout our recruitment process, including for any pre-employment screenings. All email communications with Delta's recruitment team will come from a Delta email domain. If you have any questions about the legitimacy of an outreach from Delta's recruitment team, you can contact ***********************.

Title: Mobile Services Clerk-Driver Internal Classification: BU5 Primary Locations: Mobile Services Hours: Full-Time (40 hours/week) Entry Rate: $17.06/hour Posted: 7/24/2025 We are seeking a professional CDL driver to operate and transport our bookmobiles to various locations, including schools, community neighborhoods and special events. In addition to ensuring safe and timely transportation, this role provides essential patron assistance in the community and performs vital clerical duties within the library building. A strong commitment to driver and vehicle safety is paramount. Position Summary An employee serving in this position advances the mission of the Library by driving a bookmobile and providing direct public service. This role is responsible for performing clerical work related to customer assistance and services, circulation, and the collections as well as providing support to other Library staff as needed. Duties and Responsibilities Driving and Vehicle Safety Performs daily and weekly inspections of vehicles and alerts supervisor to any observed safety or mechanical issues. Performs basic maintenance, cleaning, and record-keeping tasks to ensure safe functioning of vehicle. Drives library bookmobiles or other library vehicles to designated location according to schedule. Customer Assistance Is typically the initial point of contact for most patrons/customers and spends majority of time providing customer assistance “on the floor”. Promotes library services and offerings to patrons. Introduces patrons to all library service and collection platforms, and can demonstrate their basic functionality. Performs basic searches in Library catalogs through both public and ILS interfaces. Assists patrons with basic informational questions using common internet search techniques or prepared reference resources. Is aware of and can direct patrons to print and online reference tools, including Reader's Advisory resources. May perform transactional services (e.g., notary, passport) that have defined rules, limited or specific answers, and/or detailed process guidelines. Circulation Performs all direct patron and material circulation functions. Loads and transports materials for delivery in library vehicles. May assist with record maintenance tasks. Group Services: Internal and External Assists other staff with internal and external group program set up. Introduces patrons to internal, passive programs and related materials. May assist other staff with preparing materials for programs. May assist other staff in external promotional activities General May assist in shelving as needed. Assists in merchandising materials. Pulls materials from a list to assist with collection management or circulation tasks. Serves on library committees as needed. Performs other duties as required. Core Competencies ● Collaborates ● Communicates Effectively ● Customer Focus ● Interpersonal Skills ● Situational Adaptability Technical / Functional Skills Basic familiarity with library services and operations. Basic mechanical knowledge. Ability to perform basic circulation and service functions using the library circulation system, service platforms, and following current procedures. Ability to master basic functionality of collection platforms. Demonstrates basic to intermediate level literacy with respect to standard computer and office software. Ability to sort and file alphabetically and numerically. Ability to make simple arithmetic calculations with speed and accuracy. Education and Experience Education: High school diploma or equivalent is required. Certifications or licensure: A valid Class B Ohio drivers' license and ability to maintain a driving record that is satisfactory to the Library's liability insurance carrier is required. Must be willing and able to drive a bookmobile and pass the Library's driving test for the bookmobile. Years of relevant experience: 0 to 2 years is preferred. Experience with the principles and practices of customer service is preferred. Experience with library circulation systems and procedures is preferred. Experience in public library or public-sector organizations is preferred. Working Conditions and Physical Requirements The library environment involves everyday risks or discomforts that require normal safety precautions typical of offices, which includes the need for general safe workplace practices with office equipment and computers, avoidance of trips and falls, and observance of fire regulations. When this position is within the Mobiles Services department work performed on vehicles (e.g., bookmobiles) is done in close quarters that, at times, may be in motion as teams travel from stop to stop. Additionally, this work is done year-round in vehicles furnished with heat and air conditioning. The noise level in the work environment is usually quiet to moderate. This position is performed mainly in the public and office areas of the Library although some off-site meetings in various other locations may occur (e.g., school visits, etc.). When this position is within the Mobile Services department it is performed mainly in the mobile services vehicles as well as public and office areas of the Library although some off-site meetings in various other locations may occur. Work is generally completed during Library days and hours of operations which may vary by location and time of year. There may be the occasional need to attend meetings or events and/or respond to critical situations outside of this schedule, including before or after normal Library days and hours of operation. Work requires the ability to lift light objects [less than 20 pounds] and carry them short distances [20 feet or less] and, within Mobile Services particularly, load/unload materials and equipment in all weather conditions. Work requires the ability to push a fully loaded book cart (typically weighing at least 20lbs or more) for distances of at least 20 feet. This position may require an employee to remain in a standing or seated position for extended periods of time while performing a variety of tasks. Employees must be able to perform repetitive hand, arm, and body movements, including typing and/or lifting books, on a continuous basis. Work requires reaching overhead and bending/kneeling to shelve books weighing up to three pounds. Travel by personal automobile or, in the case of Mobile Services positions a Library-owned automobile or truck, and a valid State of Ohio driver's license along with the ability to maintain a driving record that is satisfactory to the Library's liability insurance carrier may be required, depending on the position's specific duties. Some travel by personal vehicle and/or occasional overnight travel may also be required. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by an individual working in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.