Front desk receptionist jobs in Covington, KY - 256 jobs
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Union Savings Bank 3.5
Front desk receptionist job in Cincinnati, OH
Since founded in 1904, Union Savings Bank has been serving the local community by promoting responsible home ownership through prudent lending. We are headquartered in Cincinnati, Ohio, where we began, and currently operate 40 full-service branches and lending offices in Ohio, Indiana, Kentucky, and Pennsylvania. Union Savings Bank is an Equal Opportunity Employer.
Purpose of the role: This role supports all divisions of the bank by receiving incoming calls on a multi-line telephone console. These calls must be routed to the proper department, personnel, etc and occasionally requires messages to be taken and delivered to the appropriate party. This role requires exceptional telephone skills, friendly and energetic and enjoys interacting with the public. This position serves as a first point of contact for our customers and visitors. This role requires the individual to react effectively and calmly under pressure and deliver excellent customer service both internally and externally. This is a role in a fast-paced environment.
Essential Duties and Responsibilities:
Exceptional written and verbal communication skills
Greets customers and interacts with company employees
Must have basic computer skills as well as good organizing and planning skills
Ability to demonstrate good judgment when handling difficult situations
Understand and effectively utilize department systems and/or programs
Protect confidential and sensitive information
Ability to work independently and within a fast-paced team environment
Must be able to work in a team environment to interact with employees and all levels of the organization.
Other duties as assigned
Education/Experience:
High School Diploma or equivalent.
Minimum 1 year of customer service experience preferred
Intermediate skills in Word, Excel, Outlook, MS Office programs
Excellent verbal and written communication.
Excellent customer service skills with both external and internal customers.
Strong organizational skills and attention to detail.
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time; with or without notice.
Union Savings Bank is an Equal Employment Opportunity and Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
$22k-28k yearly est. 1d ago
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Front Desk Receptionist
Swift7 Consultants
Front desk receptionist job in Cincinnati, OH
Job DescriptionDescriptionAbout Us:Swift 7 Consultants is a leading consulting firm, dedicated to providing top-notch strategic solutions to our clients. Our team of experts helps businesses thrive through innovative approaches and cutting-edge strategies. We pride ourselves on our dynamic work environment and commitment to excellence.
We are looking for a friendly and organized FrontDeskReceptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, representing Swift 7 Consultants with professionalism and a welcoming attitude. This role requires excellent communication skills, strong multitasking abilities, and a customer-centric approach.
Pay Range: $17.50 - $27.00 hourly
Key Responsibilities
Greet and welcome clients, visitors, and employees with a positive and helpful attitude.
Answer and direct phone calls in a polite and professional manner.
Manage frontdesk operations, including maintaining a tidy and presentable reception area.
Assist clients and visitors by providing accurate information and directing them to the appropriate personnel or department.
Handle incoming and outgoing mail and packages.
Schedule and coordinate meetings, appointments, and conference rooms.
Skills, Knowledge and Expertise
High school diploma or equivalen
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Strong organizational and multitasking abilities.
Friendly and professional demeanor.
Benefits
Competitive salary
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Professional development opportunities
Dynamic and collaborative work environment
$17.5-27 hourly 7d ago
Planet Fitness Front Desk Representative
Midwest Brands 4.3
Front desk receptionist job in Alexandria, KY
Essential Duties and Responsibilities
Greet members, prospective members and guests, providing exceptional customer service.
Handle all frontdesk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member's accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements
Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occassionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.
$21k-27k yearly est. 60d+ ago
Front Desk Medical Receptionist
Chenmed
Front desk receptionist job in Cincinnati, OH
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
* Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
* Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
* Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
* Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
* Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
* Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
* Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
* Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
* Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
* Participates in daily and weekly huddles to provide details on patients.
* Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
Other responsibilities may include:
* Maintains the confidentiality of patients' personal information and medical records.
* Reviews patients' personal and appointment information for completeness and accuracy.
* Transmits correspondence by mail, email or fax.
* Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
* Exceptional customer service skills and passion for serving others
* Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Skilled in operating phones, personal computers, software and other basic IT systems
* Ability to communicate with employees, patients and other individuals in a professional and courteous manner
* Detail-oriented to ensure accuracy of reports and data
* Outstanding verbal and written communication skills
* Demonstrated strong listening skills
* Positive and professional attitude
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Proficient in Microsoft Office Suite products including Excel, Word and Outlook
* Ability and willingness to travel locally and regionally up to 10% of the time
* Spoken and written fluency in English
PAY RANGE:
$14.3 - $20.42 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$14.3-20.4 hourly 1d ago
Front Desk Receptionist/Switchboard Operator
Designeers Midwest
Front desk receptionist job in Cincinnati, OH
The frontdeskreceptionist serves as the face of the company, and is often the first person whom the guests of the business meet. We are seeking an individual who can represent our company with integrity while handling basic administrative tasks. This candidate must comfortably interact with individuals of all professional levels.
Hours
Shared position - approximately 20 hours per week
Must have a flexible schedule
This position may require weekend hours during events
Qualifications
Duties and responsibilities
Operate telephone switchboard and redirect calls
Greet visitors to the office in a professional and friendly manner
Stay informed on company affairs to effectively address customer needs and answer questions
Sort and distribute incoming mail, packages and deliveries
Keep frontdesk tidy and presentable
Additional responsibilities as needed
Monitor company email and filter general inquiries, including donation requests
Ensure office is adequately stocked with office supplies and place orders as needed
Qualifications
Education - High school diploma, or GED equivalent
Computer proficient, including Microsoft Office functions (Outlook, Word, and Excel)
Good phone etiquette
Strong oral communication skills
Ability to think on your feet and handle challenging callers
Timeliness
Experience - Prior experience preferred in an Administrative role
Additional Information
All your information will be kept confidential according to EEO guidelines.
$24k-30k yearly est. 1d ago
Front Desk Receptionist Full Time
United Surgical Partners International
Front desk receptionist job in Cincinnati, OH
Mayfield Spine Surgery Center is hiring a Full-Time FrontDeskReceptionist! Welcome to Mayfield Spine Surgery Center! Mayfield Spine Surgery Center, a leading outpatient surgical facility dedicated to providing high-quality care and service-oriented environment, is seeking a skilled and compassionate Full-Time FrontDeskReceptionist to join our team. As a FrontDeskReceptionist, you will play a crucial role in delivering exceptional patient care and ensuring smooth office operations.
FrontDeskReceptionist at Mayfield Spine Surgery Center
The FrontDeskReceptionist interfaces with patients and families, physicians and staff; Admit patients and process their paperwork; Update patient demographics/information in system; Collect monies due and document in the billing system; Handle funds per office procedure. Answer incoming phone calls.
Position requires weekdays only -- no holidays or weekends. Competitive salary and benefits for the right candidate.
Qualifications:
* High school graduate or equivalent.
* One year previous experience or some hospital clerical experience or medical terminology preferred.
* Must have the skills necessary to operate office equipment that are required to fulfill job duties.
* Medical terminology and computer experience beneficial
* Bilingual preferred.
* Good communication skills.
What We Offer:
As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life's daily stresses.
* Competitive wages
* Opportunities to better yourself professionally
* Health, Dental & Vision Coverage
* 401(k) retirement plan
* Paid Time Off (PTO)
* Company Paid Holidays
* Employee Assistance Programs
* Health Savings Account/ Flexible Spending Account
* Education Assistance
* Short Term Disability and Long Term Disability Insurance
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
For more information about USPI, check out our website, Facebook, Twitter, or LinkedIn.
#LI-DS1
$24k-30k yearly est. 2d ago
Orthodontic Front desk receptionist
Kent Morris Orthodontics
Front desk receptionist job in Cincinnati, OH
Job DescriptionBusy orthodontic practice looking for receptionist- answer phones, schedule patients, interact with patients and families, help with recall system.
$24k-30k yearly est. 4d ago
Hotel Front Desk Agent (PT - 2nd Shift)
Spooky Nook Sports Ohio LLC 3.5
Front desk receptionist job in Hamilton, OH
Job DescriptionDescription:
The Hotel FrontDesk Associate is responsible for accommodating guests of the Warehouse Hotel in a welcoming manner while always upholding a professional demeanor. Demonstrate good teamwork, working alongside of other frontdesk associates. This position reports to the FrontDesk Supervisor and Front Office Manager.
This position will primarily work 2nd shift from 3pm-11pm. Weekend availability is a requirement for this position.
Benefits
Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest focused team members that make kindness contagious and help others succeed.
As a Part-Time team member of the Nook, you will enjoy:
Free individual membership to our massive 65,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price).
1.5x your hourly rate of pay for holiday hours worked
35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate
35% off all Nook apparel
Discounts on birthday parties, personal training, event space rental, and more!
Discounts at participating local restaurants and businesses
Essential Job Functions
Greet, register, and assign rooms to guests
Issue room keys
Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor.
Answer inquiries pertaining to hotel services, registration of guests, recreational facilities in complex and around the complex, shopping, dining, entertainment, and travel directions
Keep records of room availability and guest accounts
Compute bills, collect payments, and make change for guests
Make and confirm reservations
Post charges (such as room, food, telephone) to ledger
Make restaurant, transportation, or entertainment reservations, as well as arrange for tours
Sell a variety of seasonal tickets
Assist in delivery of luggage, fruit baskets, flowers, etc. to Guest Rooms
Answer, screen, and route outside calls
Supply information to callers and record messages
Perform clerical duties such as typing, group arrival preparations, proofreading, and mailing brochures and information to guests
Report tasks to maintenance, housekeeping, common area, and management using multiple communication processes
Record and set up all wake-up calls
Record lost and found items into Visual One and coordinate with housekeeping the mailing of all articles to Guests
All other duties assigned
Requirements:
Basic Qualifications
18 years of age or older
High School Diploma or equivalent
Dependable transportation to and from work
Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
Availability to work a flexible schedule that can include evenings, weekends, and/or holidays as needed
Integrity to safeguard confidential information
Authorized to work in the United States
Preferred Qualifications
Previous experience in a guest-focused environment
Highly dependable with a history of consistent attendance and punctuality
Guest-focused/service-oriented; ability to see big picture and impact on company. Supports Company mission as serves as an advocate for its products and services
Self-starting and motivated with the ability to work independently and take initiative
Ability to multi-task and balance multiple projects/duties at once
Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
Trustworthy and honest; takes accountability when appropriate
Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
Ability to remain calm in tense or stressful situations.
Experience communicating with individuals of diverse demographics
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals
Bilingual in English and Spanish is a plus
Working Conditions
Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 25 lbs occasionally.
Noise Level: The noise level in this environment is typically moderate.
$30k-36k yearly est. 12d ago
Front Desk Agent
Davidson Hospitality Group 4.2
Front desk receptionist job in Cincinnati, OH
Property Description
Join the esteemed team at Hyatt Regency Cincinnati, located in the heart of downtown Cincinnati, Ohio! As a leading hotel in the region, we are seeking talented and passionate individuals to be part of our team. With our contemporary design, modern amenities, and commitment to exceptional service, Hyatt Regency Cincinnati offers a dynamic work environment where you can thrive in your hospitality career. As an employee, you will have the opportunity to provide exceptional service to our guests and create memorable experiences. With a commitment to employee development and growth, Hyatt Regency Cincinnati offers opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and guest satisfaction. Apply now to embark on a rewarding career at Hyatt Regency Cincinnati and contribute to our mission of creating unforgettable experiences for our guests!
Overview
Are you a dynamic, empathetic professional ready to transform guest experiences? Join our team as a FrontDesk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From crafting seamless check-ins to curating personalized local experiences, you'll be the key architect of guest satisfaction and memorable stays. If you excel in dynamic environments, possess extraordinary interpersonal abilities, and are passionate about creating unforgettable guest journeys, this role offers an exceptional platform to elevate your hospitality career.
Responsibilities:
Greet and welcome guests with a warm and friendly attitude, creating a positive first impression.
Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail.
Provide information about hotel facilities, services, and local attractions.
Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner.
Manage financial transactions with precision, ensuring accurate billing and maintaining meticulous financial records.
Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience.
Maintain the cleanliness and organization of the frontdesk area.
Assist in administrative tasks, such as answering phone calls and handling reservations.
Join our energetic team as a FrontDesk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us!
Qualifications
High school diploma or equivalent
Prior cash handling experience necessary
Exceptional communication skills
Very good computer skills
Ability to work flexible hours including weekends and holidays
Strong problem-solving skills
Ability to multitask and work in a fast-paced environment
Experience in customer service is preferred
Knowledge of hotel or resort operations is a plus
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $16.00 - USD $16.00 /Hr.
$16 hourly Auto-Apply 4d ago
Hyatt Place Blue ash front desk
Rainmaker Team
Front desk receptionist job in Blue Ash, OH
←Back to all jobs at RAINMAKER TEAM LLC Hyatt Place Blue ash frontdesk
Hyatt Place FrontDesk Gallery Host - Customer Service
Summary
What You'll Do
* A FrontDesk Agent will provide the highest quality of service to the guest, anticipating and exceeding their expectations
* Check the guest in and out efficiently and in a friendly manner
* Understand and consistently follow all cash handling and accounting procedures including the hotel credit and check cashing procedures
* Develop a thorough knowledge of hotel staff, hotel services, hours of operation, room locations, room rates, amenities, and hotel surroundings
* Assist in maintaining the cleanliness of the lobby and entrance
* Ensure security and confidentiality of all guest and hotel information
* Effectively respond to and resolve guest concerns or complaints
* Perform other duties as assigned
What You'll Bring
* Strong communication skills
* A passion for customer service
* The ability to be flexible and adapt to any situation
* A desire to work as part of the frontdesk team
* An outgoing personality with a positive attitude
* Previous hospitality experience always helps, but not required
* The ability to stand and move at a fast pace for long periods of time. Working long hours may also be required based on business needs. Must be available to work weekends and holidays as necessary
Please visit our careers page to see more job opportunities.
$24k-31k yearly est. 44d ago
Medical Office Receptionist
Lifestance Health
Front desk receptionist job in Cincinnati, OH
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $19.00 - 20.00/hour, plus quarterly bonus/incentive potential
Location: 2135 Dana Ave Suite 220 Cincinnati, OH 45241
Hours: 8:00 am - 4:30 pm Monday - Friday
Duties/Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
* General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
* Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
* Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
* Manage frontdesk responsibilities including greeting and checking patients in/out in a courteous manner.
* Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
* Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
* Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
* Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Collect all in-person and telehealth co-payments and account balances at the time of service.
* Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Support clinician schedules by auditing for appointment accuracy.
* Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member.
* Strong communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
* High School or equivalent required, associates/bachelor's degree, preferred.
* 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-JK2
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$19-20 hourly 12d ago
Front Desk Coordinator - Part Time
Paul Hemmer
Front desk receptionist job in Fort Mitchell, KY
Part-time Description
Since 1921, Paul Hemmer Company has provided quality construction services to our customers.
Our success with our customers is based on our core values and unique skills. Over the years we
have expanded our market regionally and added complementary real estate development, Fort
Mitchell Partners and facilities management services, Building Management Partners. Our
companies offer a unique set of skills and services directed toward building owners. Our Tagline is
Your Building Partner and we do so by providing a complete building services package beginning
with planning and pre-construction services; development and property management services;
construction services; and building management services.
JOB DESCRIPTION
We are looking for an experienced, responsible, highly self-motivated, adaptable individual with
commitment to excellence and the desire to contribute to the continuous growth of our company.
This position will be 20 - 25 hours per week and report to the HR Manager.
JOB RESPONSIBILITIES
1. Provide professional and courteous administration of incoming calls and a welcome
greeting to on-site visitors
2. Prepare correspondence (letters, subcontracts, spreadsheets, purchase orders etc.)
3. Assist Executive team with various duties as needed
4. Coordinate deliveries/pick-ups and off-site office supply runs
5. Process incoming and outgoing mail
6. Organize, order, and maintain all office supplies and coffee/breakroom supplies
7. Restock supply room, breakroom, boardroom as well as various copiers/printers throughout
the office
8. Assist with overflow work from other administrative staff
9. Other duties as assigned
Requirements
EDUCATION, EXPERIENCE and KNOWLEDGE
1. Relevant Associate degree, or equivalent combination of education and experience
2. Proficient typing skills required
3. Strong computer knowledge in Word, Excel, and PowerPoint
4. Ability to exercise independent judgement and utilize direction regarding confidential
matters
5. Customer Service background
6. Attention to detail
7. Good written/oral communication skills
8. Team player/work well with others
9. Dependable/Reliable
10. Experience answering phones and front office duties
$24k-31k yearly est. 7d ago
Front Office
Orthopedic Associates of Sw Ohio 3.5
Front desk receptionist job in Centerville, OH
Orthopedic Associates (OA) is seeking eager and compassionate Front Office team member to join our growing team, at our Centerville office three days per week.
At OA, we do more than deliver expert orthopedic care-we take pride in building a workplace culture rooted in professionalism, positivity, and respect . Since 1985, our patients have trusted us with their care, and we believe that every team member plays a vital role in that experience.
We are looking for individuals who are:
Committed to excellence in patient care
Kind and respectful in every interaction-with patients, families, and colleagues
Professional and dependable , showing pride in their work and supporting a collaborative, uplifting environment
Positive and adaptable , contributing to a workplace where people enjoy coming to work each day
What You'll Do:
Providing excellent customer service to patients, families and staff by greeting, answering questions etc.
Scheduling appointments and collecting paperwork and/or payments
Answering phone calls
Serve as a trusted resource to patients, providing reassurance and clear communication
Occasional travel to other OA offices to provide support
What We Offer:
A supportive, team-oriented culture where your contributions are valued
Opportunities to grow your skills and advance your career
Competitive compensation
A workplace that celebrates mutual respect, compassion, and integrity
Preferred Experience:
Health care industry experience
Work Authorization
Must be able to provide required documentation stating that the employee is legal to work in the United States.
EEO
Orthopedic Associates of SW Ohio, Inc. is an equal opportunity employer and does not discriminate against applicants or employees on the basis of sex, race, color, religion, national origin, ancestry or age (40 years of age and over), qualified individuals with disabilities, or any other factors protected by federal, state or local law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$27k-33k yearly est. Auto-Apply 24d ago
Front Desk Agent at the Marriott Cincinnati Northeast
Milwaukee Marriott West
Front desk receptionist job in Mason, OH
* Guest Service Agent. Job Details: * We are seeking a passionate hospitality professional for the position of FrontDesk Agent at the Cincinnati Marriott Northeast. * This person will greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of their stay, maintaining Five Star Service Standards at all times.
* The shift time varies between 7am-3pm and 3pm-11pm.
The primary responsibilities for the FrontDesk Agent include but are not limited to:
* Greet customers immediately with a friendly and sincere welcome.
* Use a positive and clear speaking voice, listen to and understand guest requests, and respond with the appropriate action and provide accurate information such as outlet hours and local attractions.
* Be an expert of the property and of the local area.
* Complete the registration process by inputting and retrieving information with routine efficiency from a computer system, confirming pertinent information including number of guests and room rate.
* Promptly answer the telephone using positive and clear communication.
* Input messages into the computer and update Guest profiles.
* Retrieve messages and communicate the content to the guest.
* Retrieve mail, small packages and facsimiles for customers as requested.
* Field guest complaints, conducting through research to develop the most effective solutions and negotiate results.
* Take ownership of guest challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity.
* Plan and implement detailed steps by using experienced judgment and discretion.
* Complete all other assignments, duties and tasks as assigned by the FrontDesk Manager.
Requirements:
* Experts must possess our core values to assist with realizing our mission of Honored Hospitality.
* Positive.
* Genuine.
* Caring.
* Passionate.
* Open Minded.
* Experience in Hospitality preferred but we are willing to work with the right person.
$25k-31k yearly est. 60d+ ago
Front Desk Coordinator
Optimal Eye Care
Front desk receptionist job in Centerville, OH
FrontDesk Coordinator - Join Our Friendly Optometry Team! Type: Full-Time (Part-Time opportunity available) Do you love helping people and making a great first impression? Are you someone who's always on time, organized, and takes pride in your work? Our small, privately owned optometry practice is looking for a FrontDesk Coordinator who brings warmth, dependability, and attention to detail to everything they do.
We're not a big chain - we're a close-knit team that truly cares about our patients and each other. Our philosophy is simple: Provide the BEST patient care. We go the extra mile to find a way to say
yes
to our patients, and we're looking for someone who shares that same mindset.
A Little About the Role
As the first person our patients see and speak with, you set the tone for their entire experience. We need someone who is:
Friendly, professional, and genuinely enjoys helping people
Reliable and punctual - our team depends on you being here!
Calm under pressure and able to multitask with a smile
Organized, accurate, and detail-oriented
A great communicator - in person and on the phone
Willing to learn and follow our systems (we do things a certain way because it works!)
What You'll Be Doing
Greeting patients and making them feel welcome
Answering phones and scheduling appointments
Checking patients in and out
Verifying insurance and processing payments
Keeping patient records organized and accurate
Helping wherever needed to keep the office running smoothly
What We Offer
We believe in rewarding great work and taking care of our team:
$17+ per hour, depending on performance and experience
Bonus program
Healthcare stipend if employer-sponsored insurance is needed
Free vision care for you and your immediate family
Free glasses
401(k) with employer contribution
Who We're Looking For
You're the kind of person who shows up, takes initiative, and always gives your best. You have a heart for helping people and want to be part of a practice that values kindness, consistency, and teamwork.
If this sounds like you, we'd love to meet you!
$17 hourly Auto-Apply 34d ago
Medical Spa Receptionist
Isacal Inc.
Front desk receptionist job in Miamisburg, OH
Job DescriptionBenefits:
401(k)
Employee discounts
Training & development
Wellness resources
We are seeking a detail-oriented and organized Med Spa Receptionist to support our team in various administrative tasks. The ideal candidate will possess strong computer literacy and phone etiquette experience, along with excellent communication skills. This role is essential for ensuring smooth office operations and providing exceptional customer support.
Duties
Prime IV is a premier IV therapy medical spa dedicated to providing top-tier IV and wellness treatments. Our team is committed to delivering exceptional client experiences in a luxurious and professional setting. We are looking for a friendly, organized, and detail-oriented Med Spa Receptionist to be the first point of contact for our clients.
Job Responsibilities:
Greet clients warmly and create a welcoming, professional atmosphere.
Answer phone calls, respond to emails, and manage appointment scheduling.
Provide information about our services, products, memberships and options
Confirm and follow up on appointments, reschedule as needed, and minimize no-shows.
Handle client check-ins and check-outs, including processing payments and invoices.
Maintain an organized and clean reception and spa environment
Assist with administrative tasks such as client intake forms, records.
Ensure compliance with HIPAA and client confidentiality standards.
Collaborate with the spa team to ensure smooth daily operations.
Address client inquiries and concerns professionally, escalating issues when necessary.
Requirements:
Previous experience as a receptionist, preferably in a medical spa, beauty, or healthcare setting.
Strong communication and customer service skills.
Proficiency in scheduling software (e.g., Aesthetic Record, Vagaro, Mindbody, or similar).
Ability to multitask in a fast-paced environment.
Knowledge of med spa treatments (IV therapy and vitamin injections) is a plus.
Professional demeanor, well-groomed appearance, and positive attitude.
Ability to work evenings, weekends, or flexible hours as needed.
Benefits:
Competitive pay and potential commission on product sales.
Employee discounts on spa treatments.
Supportive and friendly work environment.
401K
If youre passionate about beauty, wellness, and customer service, wed love to hear from you! Apply today by sending your resume to *******************************
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Work Location: In person
$15-20 hourly Easy Apply 13d ago
Front Desk Specialist
Centerpoint Health 3.7
Front desk receptionist job in Franklin, OH
Centerpoint Health is a Federally Qualified Health Center. We are looking for a FrontDesk Specialist in our Middletown and Franklin OH health centers. Job Duties: Serve as the preliminary “greeter” and contact for both walk-ins and callers. Answer general questions about the practice.
Complete front-office functions, including answering phones, patient check-in, confirmation of income, benefits, and insurance within the patient's Centerpoint Health electronic health record (EHR). Offer sliding fee discount if appropriate. Record and update contact information, completion of forms, collection of payments, and any other required functions to prepare patient for services. Notify staff of patient check-in to enable efficient patient flow.
Schedule and reschedule appointments as directed. Schedule appointments with Outreach & Enrollment for individuals interested in insurance enrollment. Complete follow-up calls and reminder calls for appointments.
Operate office machines and manage mail, faxes, and other incoming or outgoing communications. Record requests for records, labs and imaging, and monitor that practice has received them. Provide records to clinical staff for review. Follow up on data not received.
Communicate with clinical and administrative staff to address patient needs.
Perform data entry and assist with documentation as necessary. Complete other clerical duties, as well as special projects as assigned by the supervisor.
Other duties as assigned.
Certifications/Credentials:
Education: High school diploma or equivalent.
Experience: Minimum of one year of experience in administrative support in a health care setting. Experience in an outpatient setting and/or in community health preferred.
Additional Skills/Qualifications:
Outstanding interpersonal and customer service skills, working with diverse populations and a broad spectrum of staff and inquiries.
Ability to ensure patient confidentiality and compliance with HIPAA regulations.
Ability to multi-task. Assist with form completions, monitoring registries, providing screening tools and surveys; files, and records in a confidential, accurate, and timely manner.
Ability to handle patients with special needs, by accessing language lines, and TDD lines.
Possess basic mathematical skills.
Ability to transcribe, input, and record data without errors.
Proficient computer skills, including Microsoft Office. Electronic medical record experience preferred.
Bloodborne Pathogens Exposure: Category I
*This position is contingent upon a successful background check and drug test.
Centerpoint Health is an equal opportunity employer who values diversity and is committed to creating an inclusive environment for all employees.
Job Type: Full Time
Schedule:
· Monday to Friday
Ability to commute/relocate:
· Middletown and Franklin, OH: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
Benefits:
Employee health insurance
Employee assistance program
Paid time off
Referral program
Retirement plan
$26k-32k yearly est. 60d+ ago
Front Desk Medical Receptionist
Chenmed
Front desk receptionist job in Cincinnati, OH
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
+ Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
+ Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
+ Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
+ Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
+ Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
+ Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
+ Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
+ Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
+ Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
+ Participates in daily and weekly huddles to provide details on patients.
+ Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
**_Other responsibilities may include:_**
+ Maintains the confidentiality of patients' personal information and medical records.
+ Reviews patients' personal and appointment information for completeness and accuracy.
+ Transmits correspondence by mail, email or fax.
+ Performs other duties as assigned and modified at manager's discretion.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Exceptional customer service skills and passion for serving others
+ Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Skilled in operating phones, personal computers, software and other basic IT systems
+ Ability to communicate with employees, patients and other individuals in a professional and courteous manner
+ Detail-oriented to ensure accuracy of reports and data
+ Outstanding verbal and written communication skills
+ Demonstrated strong listening skills
+ Positive and professional attitude
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Proficient in Microsoft Office Suite products including Excel, Word and Outlook
+ Ability and willingness to travel locally and regionally up to 10% of the time
+ Spoken and written fluency in English
**PAY RANGE:**
$14.3 - $20.42 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
**EMPLOYEE BENEFITS**
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
$14.3-20.4 hourly 1d ago
Front Desk Receptionist/Switchboard Operator
Designeers Midwest
Front desk receptionist job in Cincinnati, OH
The frontdeskreceptionist serves as the face of the company, and is often the first person whom the guests of the business meet. We are seeking an individual who can represent our company with integrity while handling basic administrative tasks. This candidate must comfortably interact with individuals of all professional levels.
Hours
Shared position - approximately 20 hours per week
Must have a flexible schedule
This position may require weekend hours during events
Qualifications
Duties and responsibilities
Operate telephone switchboard and redirect calls
Greet visitors to the office in a professional and friendly manner
Stay informed on company affairs to effectively address customer needs and answer questions
Sort and distribute incoming mail, packages and deliveries
Keep frontdesk tidy and presentable
Additional responsibilities as needed
Monitor company email and filter general inquiries, including donation requests
Ensure office is adequately stocked with office supplies and place orders as needed
Qualifications
Education - High school diploma, or GED equivalent
Computer proficient, including Microsoft Office functions (Outlook, Word, and Excel)
Good phone etiquette
Strong oral communication skills
Ability to think on your feet and handle challenging callers
Timeliness
Experience - Prior experience preferred in an Administrative role
Additional Information
All your information will be kept confidential according to EEO guidelines.
$24k-30k yearly est. 60d+ ago
Front Desk Coordinator
Optimal Eye Care
Front desk receptionist job in Centerville, OH
Job DescriptionFront Desk Coordinator - Join Our Friendly Optometry Team! Type: Full-Time (Part-Time opportunity available) Do you love helping people and making a great first impression? Are you someone who's always on time, organized, and takes pride in your work? Our small, privately owned optometry practice is looking for a FrontDesk Coordinator who brings warmth, dependability, and attention to detail to everything they do.
We're not a big chain - we're a close-knit team that truly cares about our patients and each other. Our philosophy is simple: Provide the BEST patient care. We go the extra mile to find a way to say
yes
to our patients, and we're looking for someone who shares that same mindset.
A Little About the Role
As the first person our patients see and speak with, you set the tone for their entire experience. We need someone who is:
Friendly, professional, and genuinely enjoys helping people
Reliable and punctual - our team depends on you being here!
Calm under pressure and able to multitask with a smile
Organized, accurate, and detail-oriented
A great communicator - in person and on the phone
Willing to learn and follow our systems (we do things a certain way because it works!)
What You'll Be Doing
Greeting patients and making them feel welcome
Answering phones and scheduling appointments
Checking patients in and out
Verifying insurance and processing payments
Keeping patient records organized and accurate
Helping wherever needed to keep the office running smoothly
What We Offer
We believe in rewarding great work and taking care of our team:
$17+ per hour, depending on performance and experience
Bonus program
Healthcare stipend if employer-sponsored insurance is needed
Free vision care for you and your immediate family
Free glasses
401(k) with employer contribution
Who We're Looking For
You're the kind of person who shows up, takes initiative, and always gives your best. You have a heart for helping people and want to be part of a practice that values kindness, consistency, and teamwork.
If this sounds like you, we'd love to meet you!
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How much does a front desk receptionist earn in Covington, KY?
The average front desk receptionist in Covington, KY earns between $23,000 and $37,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.
Average front desk receptionist salary in Covington, KY
$29,000
What are the biggest employers of Front Desk Receptionists in Covington, KY?
The biggest employers of Front Desk Receptionists in Covington, KY are: