Front Desk Receptionist
Front desk receptionist job in Plymouth, MA
NOW HIRING: Front Desk / Insurance Coordinator
Plymouth Orthodontics Plymouth, MA
If youthrive in fast-paced environments,love people, and canjuggle tasks like a pro, keep reading.
Were ahigh-growth, modern orthodontic practiceobsessed withelite hospitality,streamlined systems, and delivering a5-star patient experienceevery single day.
And were looking for afront desk superstarwho can keep up.
Youre the type of person who:
Gets arush from a busy, fast-paced day
Knowsinsurance verificationlike its your second language
Lovestechnologyand picks up new systems FAST
Lives forhospitality warm, friendly, professional
Stayscalm under pressureeven when the phones light up
Wants togrow, not just work another job
Shows upearly, takesownership, and cares about thedetails
If thats you
You will THRIVE here.
Skills That Make You a Perfect Fit
Experience withinsurance verification+ understanding PPO dental plans
Comfortable with Cloud9,Slack,Google Workspace(Drive, Sheets, Calendar), and digital tools
Strongorganizational skills you follow up, follow through, and follow the system
Ability tomultitask like a boss
Positive energywith elite communication
Ahospitality mindset: warm greetings, kindness, professionalism
Loves being part of agrowing teamand contributing to the culture
Schedule
Monday Thursday
8:00 AM 5:30 PM
(Three-day weekends always.)
What Youll Do
Greet patientswith genuine warmth and enthusiasm
Answer phones+ schedule appointments with accuracy
Verify insurancequickly and confidently
Keeptreatment plansand patient data organized
NavigateCloud9like a champ
Help maintain aclean, efficient, professionalfront-desk flow
Support the teamwhen things get busy (which is often in the BEST way)
This isnt a slow office.
This is ahigh-energy, high-standard, high-growth orthodontic practice.
If that excites you, youre our person.
Compensation
Competitive pay- based on experience
We take care of our team because they take care of our patients
Why Join Us
Work with adoctor and leadership team who actually care
Growth-oriented practicewith opportunities to advance
Fun, supportive culture
Clear expectations +strong systems
Make areal impacton patients every single day
At Plymouth Orthodontics, we believe a healthy smile should come with a fantastic experience. Led by Dr. Ourania Vitsas, our boutique orthodontic practice in Plymouth, MA combines cutting-edge treatment with a welcoming, patient-first atmosphere. Were a growing team that loves laughter, creativity, and delivering top-notch care. Join us in making orthodontics fun and approachable for every patient who walks through our door!
Front Desk Receptionist
Front desk receptionist job in Hope Valley, RI
If you are looking for a great work environment with work/life balance and fantastic benefits, this is the place! We are now seeking a Front Desk Receptionist to join our team.
Not only do we offer a great work environment, our benefits are fantastic! Packages include a generous paid time off program, health insurance, flexible spending account, life insurance, 403(b), work/life balance, tuition assistance, and much more!
POSITION SUMMARY:
The Front Desk Receptionist is responsible for checking patients in and out, scheduling office appointments and procedures, verifying patient insurances and maintaining demographic information and processing messages to and from staff. Essential Duties include:
Greeting patients/guests, answering basic questions and directing them to the appropriate departments/locations
Check patients and guests in and out
Entering/maintaining all current patient information in Practice Management System ensuring maximum data integrity in database
Assists patients in accurately completing all required and appropriate forms.
Insurance verification, collection of co-pays/monies owed, prepare and balance daily financial registers
Schedule, cancel and reschedule patient appointments
Robust Confirmation calls daily
Provide patient education on Sliding Fee programs and other available services and programs
Handle patient complaints and resolve
Daily Reports for preparation of upcoming patient visits and data integrity maintenance
Receive and route messages or documents to appropriate staff
Ensure outgoing forms are sent to patients via Form Dr.
Monitor electronic systems for incoming forms
Maintain strict confidentiality in all matters
Operate within the scope of the Health Information Portability and Accountability Act to safeguard the privacy of protected patient health information
Enliven and support the mission, vision, and values of Wood River Health
Adhere to organizational policies and procedures
Adhere to the Wood River Health Compliance Program Standards
Performing other duties as assigned to meet business needs
The ideal candidate will have:
High School diploma or equivalent
1-2 years related experience
Demonstrated proficiency computer keyboard skills
Wood River Health is an Equal Employment Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, religion, age, disability status, national origin, sexual orientation, gender identity or expression, protected veterans status, or any other characteristic protected by law. We are actively seeking a diverse array of candidates.
Auto-ApplyFront Desk Receptionist
Front desk receptionist job in Milford, MA
The Evergreen Center is a world-class private human services organization that provides living and learning environments for individuals with developmental disabilities diagnosed with multiple disabilities including Autism, physical disabilities, neurological problems and behavior disorders. Evergreen believes children will develop to their maximum potential when instruction is woven through daily activities and living environments.
Job Description
Evergreen Center is currently seeking a full Front Desk Receptionist for our Central Education Facility in Milford, MA.
Responsibilities:
Acting as receptionist, including greeting visitors and answering phones
Operating internal paging system
Preparing purchase orders for supplies; storage, and inventory of office supplies
Completing mailings of program notices or documentation
Compiling mailing lists as requested
Sorting and distributing mail
Performing errands as necessary (may require use of personal vehicle)
Completing data entry to online and network databases
Provides assistance to individuals with disabilities requiring assistance for program access (physical and communication access)
Qualifications
High School Diploma or GED required
At least one year of experience in clerical functions and general office procedures
Valid driver's license
Additional Information
Our Benefits
Medical & Dental
403(b) with company contribution
Flexible Spending Plan
Paid Holidays
Leave Benefits (Sick, Personal, Vacation)
Voluntary Benefits
Staff Morale Events (Six Flags, NYC, Foxwoods)
Visit our website at ******************** to learn more about our organization!
To apply, click on "I'm Interested"!
Selection for employment is made regardless of race, color, religion, creed, sex, sexual orientation, gender identity/expression, pregnancy or pregnancy-related condition, marital status, national origin, ancestry, age, disability, handicap, genetic information, someone who is a member of, applies to perform, or has an obligation to perform, service in a uniformed military service of the United States, including the National Guard, on the basis of that membership, application or obligation; veteran status, or any other bases protected by law. Evergreen Center participates in E-Verify.
Front Desk Receptionist- Dental Office
Front desk receptionist job in Weymouth Town, MA
Job Description
Job Title: Front Desk Receptionist
Job Type: Full-Time
Schedule: Monday-Friday 8:00am-5:00pm
About Us: We are a friendly and patient-focused dental practice dedicated to providing exceptional care in a comfortable and professional environment. Our team values collaboration, compassion, and customer service. We are currently seeking a reliable, organized, and personable Front Desk Receptionist to be the welcoming face of our office.
Position Summary: As the Front Desk Receptionist, you will be the first point of contact for our patients. You will play a key role in ensuring smooth day-to-day operations by managing appointments, handling patient inquiries, and supporting the clinical team with administrative needs.
Key Responsibilities:
Greet patients warmly and ensure a positive check-in/check-out experience
Answer phone calls and respond to voicemails and emails in a timely and professional manner
Schedule, confirm, and modify patient appointments
Verify insurance information, update changes, calculate and collect co-pays or outstanding balances
Maintain patient records and ensure accuracy in data entry and documentation
Handle incoming and outgoing mail and correspondence
Assist with billing and claims processing as needed
Maintain a clean and organized front desk area
Follow HIPAA guidelines and maintain patient confidentiality
Qualifications:
High school diploma or equivalent required
Prior experience in a dental or medical office required
Familiarity with dental software is a plus
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Ability to multitask and stay calm under pressure
Friendly, professional, and customer-service oriented attitude
What We Offer:
Competitive pay $22.00-28.00 per hour
Paid time off and holidays
A supportive and team-oriented work environment
Benefits: Health Insurance, Vision, Employee Dental Program and 401k
How to Apply: Please submit your resume and a brief cover letter highlighting your relevant experience and interest in the position to Human Resources Department Emilee Hines ******************* .
Easy ApplyFront Desk Receptionist
Front desk receptionist job in Barnstable Town, MA
Cape Cod Orthopaedic and Sports Medicine PC (CCOSM) is a privately owned growing practice with locations in Hyannis, Falmouth and Sandwich Massachusetts. Our mission is to excel in all aspects of orthopedic, physical therapy and occupational health treatment, to ethically and professionally serve our patients and to promote lasting recovery and health. We respect the dignity and diversity of all individuals and maintain a commitment to honesty, integrity, and unquestionable ethics in our interactions with patients, their families, our employees, other professionals and members of the community. We endeavor to establish and maintain a safe, accessible and aesthetically pleasing environment of care that enhances the dignity of individuals and ensures the safety of patients, staff and visitors.
While a candidate's experience is great we are actually more interested if the applicant will work well in our organization. We seek caring, motivated, and compassionate associates. There is a wealth of experience here and if you think you will be a good fit and are willing to learn, we would love to hear from you.
Job Responsibilities:
The Patient Services Representative is responsible for checking patients in/out and obtaining medical information through telephone or face-to-face contact. Excellent listening and communication skills are essential to this position. Previous medical terminology/background is preferred. Other duties as assigned. Travel may be required as we have multiple locations.
Benefits:
BCBS Heath Insurance
Dental Insurance
Vision Insurance
Short and Long Term Disability Insurance
Flexible Spending Account
Life/AD&D Insurance
401(k) and Profit Sharing
Vacation Time
Sick Time
10 Paid Holidays per year
Front Desk Agent
Front desk receptionist job in Norwood, MA
Job DescriptionDescription:
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Duties & Responsibilities:
Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements:
Qualifications:
High school Diploma or equivalent
Credit Card handling experience preferred
Hotel Front Desk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Weekend Front desk Opener
Front desk receptionist job in Foxborough, MA
Part-time Description
Fit Factory is a 6 location health club brand. We are a full service health club with a luxury studio experience. We provide an incredible value for a low price point so that our members have the experience they crave, for the price point that allows them to enjoy life outside the club. We're on a mission to radically serve our members, empower our team through career opportunities and to support our communities and others in need.
Fit Factory is looking for a friendly, upbeat and personable individual to become a part of our Fit Fam!
The ideal candidate(s) for this position, possesses a positive attitude and enjoys interacting with others on a daily basis. If you are looking to gain experience in customer relations, fitness, or management, this is perfect for you! We are looking for someone to join our Fit Fam who is able to open the gym on weekends by 7am.
Essential Duties and Responsibilities:
Responsible for providing the first positive impression of our health club.
Responsible for opening the club every morning on time prior to open time.
Interact with customers by telephone or in person to provide information about Fit Factory and rectify concerns.
Check to ensure that appropriate changes were made to resolve customers' problems.
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Maintaining a clean work environment.
Benefits:
A FUN work environment!
Casual dress-code.
A supportive team to help you learn and grow.:
Experience in a luxury, full-service health club.
Flexible schedule and competitive pay.
Ability to grow with the company!
Requirements
Physical Functions:
Ability to stand and/or walk for an entire shift.
Ability to occasionally bend at waist with some twisting up to one hour of workday.
Minimum Qualifications:
At least 6 months of Face To Face Retail Customer Service experience.
Average to above average computer skills.
Please apply by submitting your resume and your working availability Only candidates with that information will be considered
Benefits:
401(k)
Employee discount
Flexible schedule
Weekly day range:
Monday to Friday
Weekend availability
Experience:
health club: 1 year (Preferred)
sales: 1 year (Preferred
Salary Description $15-$17/hr
Warehouse Office Worker - $18-20 per hour
Front desk receptionist job in Cranston, RI
Job DescriptionSalary: $18-$20 Hourly
Job Title: Shipping Clerk
Company: Pyramid Transport & Cold Storage
Compensation: $18.00 - $20.00 per hour, based on experience.
Job Summary
Pyramid Transport & Cold Storage is seeking a detail-oriented and reliable Shipping Clerk to join our team in Cranston, RI. This individual will be essential in the efficient and accurate processing of all outgoing shipments within our high-volume cold storage warehouse. This role ensures products are correctly staged, documented, and handled in compliance with cold chain protocols and regulatory requirements, maintaining the integrity of temperature-sensitive goods.
Key Responsibilities
Process and verify all shipping documentation, including Bills of Lading (BOLs), packing lists, and commercial invoices.
Coordinate with carriers and drivers for timely pickup and delivery schedules.
Utilize Warehouse Management System (WMS) software for tracking inventory, and generating accurate shipping labels.
Communicate effectively with the warehouse operations team, drivers, and customer service regarding scheduling and discrepancies.
Maintain organized files of shipping records and ensure compliance with food safety and cold chain protocols.
Qualifications & Skills
Required
High School Diploma or equivalent.
Minimum 2 years of experience in a shipping, receiving, or logistics coordination role, preferably in a cold storage or high-volume warehouse setting.
Proficiency with modern Warehouse Management Systems (WMS) and Google Workspace or Microsoft Office equivalent (e.g., Sheets/Excel, Docs/Word).
Strong attention to detail and excellent organizational skills.
Work Environment & Physical Demands
This role requires some exposure to cold and freezer environments (temperatures ranging from 35F to -10F). Appropriate cold-weather gear will be provided.
Ability to sit or stand for extended periods while performing administrative tasks.
Ability to occasionally lift and move packages up to 20 lbs.
Will work primarily in an office setting adjacent to a bustling warehouse dock and freezer environment.
Compensation & Benefits
The position offers a competitive starting wage of $18.00 to $20.00 per hour, commensurate with experience. Pyramid Transport & Cold Storage offers a comprehensive benefits package including:
Health, Dental, and Vision coverage
Paid Time Off
401(k) retirement plan
EEO Statement
Pyramid Transport & Cold Storage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Veterinary Receptionist - Millis, MA
Front desk receptionist job in Millis, MA
Who we are
Main Street Veterinary Hospital is Hiring a Veterinary Receptionist!
Details
Role: Veterinary Receptionist
Status: Part-time
Salary: $18-$21 per hour
Schedule: Tuesday and Thursday 8am -5pm
Is your tagline on your dating profile “Must love dogs”? Do you wish someone would bottle the smell of puppy breath already? If so, the team at Main Street Veterinary Hospital wants to talk! We are looking for a PART-TIME RECEPTIONIST to work on Tuesdays and Thursdays.
Main Street Veterinary Hospital is on the hunt for an experienced receptionist to add to its fantastic team. We are a well-established 1 doctor practice that genuinely enjoys the different personalities and unique skills that all staff members can bring to our practice. We have flexible hours that show how much we value a true work/life balance. We also offer awesome benefits to fit this ever-changing world, including:
Financial Benefits
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
529 Savings Plan
Referral bonus program
Wellness Benefits
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Lifestyle Benefits
Employee Assistance Program
Employee discount program
Duties include:
Greet clients and patients, manage check-ins and check-outs, and provide excellent customer service
Answer multi-line phones, schedule appointments, and relay messages accurately
Process payments, invoices, and maintain accurate client and patient records
Communicate clearly with clients regarding services, policies, and basic care instructions
Support daily clinic operations with filing, coordination, and light cleaning of front desk areas
Think you're the veterinary receptionist we're looking for? Apply today!
Diversity, equity, and inclusion are core values at Main Street Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Auto-ApplyMedical Appointment Staff 40 (BS) Mon-Fri 8a-4p Day Shift Female *Temporary*
Front desk receptionist job in Fall River, MA
Come join one of the area's largest employers!
See everything going at LifeStream on our Facebook and Instagram page
Schedule is: Mon-Fri 8a-4p
Hourly rate starts at $23, MAP *certification required*
LifeStream is an equal opportunity employer
ESSENTIAL DUTIES AND RESPONSIBILITIES:
In this role as a Direct Support Professional, you will assist individuals in creating meaningful opportunities to fully participate in the running of their home and become fully immersed in the communities in which they live.
The day to day operations of the residential home will reflect an environment that values respect, dignity, and privacy.
Direct support professionals recognize the unique gifts, preferences and needs of each person supported.
They partner with them in making informed decisions and everyday choices about their finances, well-being, relationships, and employment
Assist all individuals with their daily needs and ensure that all activities are reflective of their choices.
A full job description is available upon interview.
QUALIFICATIONS AND REQUIREMENTS:
Valid Driver's license
Once hired, must attend LifeStream orientation and trainings.
Access to a vehicle
EDUCATION and/or EXPERIENCE:
No experience is required to qualify for these positions. You need a high school diploma or GED.
Medical Office Receptionist
Front desk receptionist job in Norwood, MA
Job Description
Duties Include:
Greeting patients and visitors in a prompt, courteous and helpful manner
Check-in patients, collect co-pays, verify and update demographic and insurance information
Booking, coordinating and rescheduling patient appointments
Monitor daily appointment reminder reports and make changes to schedule
Conduct daily insurance eligibility check
Check-out patients, schedule return appointments
Maintain and update current information on daily physician's schedules
Answer telephone, screen calls, take messages and provide general information
Perform call center duties as assigned
Direct patients in filling out record requests and transfer forms
Monitor and maintain the orderliness of the waiting areas
Attend meetings as required
Perform related work as required
Typical Working Conditions: Work is performed in the reception area. Involves frequent telephone and personal contact with patients. Work may be stressful at times. Interaction with others is constant.
Knowledge, Skills and Abilities: Knowledge of business office procedures. Skill in operating a computer, photocopier and fax machine. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instruction. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with patients, employees and the public.
Education: Minimum High School graduation with one year of medical office experience.
Job Type: Full-time
Salary: Up to $23.00 per hour
Benefits:
401(k)
Health insurance
Life insurance
Paid time off
Vision insurance
Dental reimbursement
Healthcare setting:
Private practice
Medical specialties:
Ophthalmology
Schedule:
8 hour shift
Holidays
Monday to Friday
Weekend (as needed)
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Computer Skills: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Expected hours: 32 - 40 per week
Medical Office Receptionist
Front desk receptionist job in Quincy, MA
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $22.00 - 23.00/hour, plus quarterly bonus/incentive potential
Location: 2300 Crown Colony Dr Suite 202, Quincy, MA 02169
Duties/Responsibilities:
Operational Excellence:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes .
Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
Collect all in-person and telehealth co-payments and account balances at the time of service.
Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
Coordinate with clinicians pertaining to any additional patient questions.
Support clinician schedules by auditing for appointment accuracy.
Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Ability to work independently and as a team member. Strong communication skills, both written and verbal.
Proficient in using Computer Software Applications (Microsoft Office & EMRs)
Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
High School or equivalent required, associates/bachelor's degree preferred .
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-SB1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Auto-ApplyLead Medical Office Specialist
Front desk receptionist job in Providence, RI
The Providence Center helps adults, adolescents and children affected by psychiatric illnesses, emotional problems and addictions by providing treatment and supportive services within a community setting. The Lead Medical Office Specialist works closely with Specialist Team and Revenue Cycle to ensure all insurance issues are resolved in a timely manner. Serves as a resource to management and clinical staff if insurance questions arise. Meets with Clinical Management teams if necessary to discuss insurance issues. Train Medical Office Specialists and create Tip Sheets for staff. Attend Administrative / Billing meetings when needed. Works onsite Monday through Friday from 7:30am-3:30pm.
Duties and Responsibilities:
Coordinate day-to-day operations of the Specialist Teams, train staff when necessary, and ensure timely completion of tasks.
Problem-solve when necessary and continually improve processes.
Ensure updated information is obtained and communicated to all Specialists regarding insurances and services.
Contact insurance and managed care companies, and other reimbursement sources pertaining to authorization for services and benefits, as appropriate.
Troubleshoot insurance and authorization issues.
Oversee work queues daily to ensure compliance.
Work on provider templates, blocking, recurring.
Provide timely responses to questions regarding insurance coverages.
Provide coverage for specialists and/or medical office assistants during leave of absence or scheduled time off when needed.
Complete monthly Federal Meal Program by the 5th of each month
Complete monthly billing through DCYF Portal by 5th of each month
Ensure up to date knowledge about insurances and advise clinicians when authorization might be needed for additional sessions.
Perform special projects to support Director, Sr. Operations Manager and Asst. Office Manager.
Attend mandatory in-service trainings and other required trainings.
Provide training to other support staff as needed.
Other duties as assigned.
Requirements:
High School or GED required, additional education a plus.
Minimum 1 to 3 Years of third-party reimbursement in a busy setting or equivalent combination of education and experience.
General computer experience is also required.
Initiative, good judgment and dependability.
Ability to prioritize and handle multiple assignments.
Must possess good typing skills as well as good spelling and grammar.
Excellent communication skills are a must.
Excellent customer service skills.
Bilingual Spanish preferred.
Manual dexterity and mobility required. While performing the major responsibilities of this position, the incumbent must be able to regularly sit, stand or walk, and occasionally reach for prolonged periods of time. Must be able to lift, push, move and/or carry supplies or equipment up to 25 pounds, and occasionally be able to bend, stoop, crouch or kneel.
Care New England Health System (CNE) and its member institutions; Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
Front Desk Specialist
Front desk receptionist job in Providence, RI
Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
Ortho Rhode Island is a world-class group of talented providers and professionals, all working together to offer value and quality in everything we do. Each Ortho Rhode Island team member is dedicated to thinking like a patient, and to offering the best experience in our industry, driven by our core values: delivering on our word, respecting each other, innovating in orthopedics, valuing every individual, and engaging our community.
What you'll do:
The Front Desk Specialist is responsible for maximizing daily patient and clinical services by greeting, registering, and checking out patients in a friendly and efficient manner. The Receptionist also directs vendors and visitors as needed to proper contacts.
Responsibilities/Duties:
* Greet patients in a prompt, courteous and helpful manner.
* Accurately and expeditiously register and update patients' demographic information.
* Verify insurance eligibility and benefits and document appropriately.
* Obtain and document referrals.
* Ability to triage patients and appropriately schedule them.
* Notify patients of and collect on copays and past due balances.
* Check out procedures including scheduling future appointments and outside testing.
* Other duties as assigned.
Dental Front Desk Coordinator
Front desk receptionist job in Hingham, MA
Job DescriptionBenefits:
Simple IRA matching
Simple IRA
Paid time off
We are seeking a highly organized and customer-focused Dental Front Desk Representative to join our team. As the first point of contact for patients, you will be responsible for providing exceptional patient care, managing front office operations, and ensuring a smooth flow of patient appointments and services.
Key Responsibilities:
Greet patients warmly and professionally, checking them in and out of appointments
Answer phone calls, responding to patient inquiries and scheduling appointments
Manage patient records including updating treatment plans
Coordinate and schedule appointments with dentists and hygienists
Verify patient insurance coverage and benefits, preparing necessary paperwork and claims
Handle billing and payment processing, resolving any discrepancies or issues
Maintain a clean and organized front office environment, ensuring a professional atmosphere
Provide general administrative support to the dental team, as needed
Develop and maintain relationships with patients, fostering a positive and welcoming experience
Requirements:
Dental Front office experience required; dental assisting experience preferred
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment, prioritizing multiple tasks and responsibilities
Proficiency in dental software and electronic health records (EHRs)
Experience with dental insurance billing required; medical billing experience helpful
Basic math skills and attention to detail for accurate billing and payment processing
Ability to maintain confidentiality and handle sensitive patient information
Basic knowledge of dental terminology and procedures
Work Environment:
Our dental office is a busy, modern facility with a friendly and supportive team
The front desk is the hub of our office, requiring strong organizational and communication skills
Office Schedule:
Monday: 8:00-5:00
Tuesday: 10:00-7:00
Wednesday: 9:00-5:00
Thursday: 8:00-5:00
3rd Saturday of every month: 8:45-4:15
*ending times may vary depending on end of day responsibilities
**office hours change to 9:00-5:00 during summer hours
If you are a motivated and detail-oriented individual with a passion for providing exceptional patient care, we encourage you to apply for this exciting opportunity!
Front Desk Coordinator (Per Diem)
Front desk receptionist job in Westerly, RI
Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it's not just what we do, it's who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible.
Job Description
We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care - ensuring a smooth, welcoming experience for every patient.
If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team.
Apply today and join a team that puts patients and people first.
Days & Hours: Per Diem (As Needed)
Essential Responsibilities
Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile-whether in person or over the phone-while answering or directing inquiries and efficiently checking in patients.
Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone.
Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage.
Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays.
Receives and processes incoming faxes promptly, ensuring timely communication and documentation.
Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates.
Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy.
Ensures co-pays are tallied, reconciled, and manages credit extended to patients.
Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information.
Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly.
Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines.
Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness.
Prepares patients for therapy treatments by providing comfort, assistance, and reassurance.
Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism.
Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies.
Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations.
Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area.
Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival.
Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills.
Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies.
Performs other duties and assignments as required to support clinic operations and patient care
Physical Requirements
While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate.
Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company's services (may include: visitors, patients, staff members, or others).
Qualifications
High school diploma or GED is required.
One (1) year of medical office experience preferred, with familiarity in EMR systems a plus.
One year of experience in a customer service-oriented role is strongly preferred.
Proficiency in Google Suite is required.
Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns
Ability to work effectively within a team environment.
Excellent interpersonal skills and the ability to quickly adapt to new programs.
Ability to successfully complete in-service training.
Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition.
Ability to maintain a professional attitude and conduct in the welfare of patients.
Strong record-keeping and report-writing skills.
Ability to use logic and problem-solving skills to resolve issues
Ability to work independently under tight deadlines in a rapidly changing environment
Excellent time management and organizational skills
We're looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles
Front Desk Coordinator (Per Diem)
Front desk receptionist job in Westerly, RI
Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it's not just what we do, it's who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible.
Job Description
We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care - ensuring a smooth, welcoming experience for every patient.
If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team.
Apply today and join a team that puts patients and people first.
Days & Hours: Per Diem (As Needed)
Essential Responsibilities
Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile-whether in person or over the phone-while answering or directing inquiries and efficiently checking in patients.
Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone.
Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage.
Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays.
Receives and processes incoming faxes promptly, ensuring timely communication and documentation.
Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates.
Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy.
Ensures co-pays are tallied, reconciled, and manages credit extended to patients.
Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information.
Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly.
Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines.
Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness.
Prepares patients for therapy treatments by providing comfort, assistance, and reassurance.
Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism.
Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies.
Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations.
Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area.
Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival.
Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills.
Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies.
Performs other duties and assignments as required to support clinic operations and patient care
Physical Requirements
While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate.
Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company's services (may include: visitors, patients, staff members, or others).
Qualifications
High school diploma or GED is required.
One (1) year of medical office experience preferred, with familiarity in EMR systems a plus.
One year of experience in a customer service-oriented role is strongly preferred.
Proficiency in Google Suite is required.
Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns
Ability to work effectively within a team environment.
Excellent interpersonal skills and the ability to quickly adapt to new programs.
Ability to successfully complete in-service training.
Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition.
Ability to maintain a professional attitude and conduct in the welfare of patients.
Strong record-keeping and report-writing skills.
Ability to use logic and problem-solving skills to resolve issues
Ability to work independently under tight deadlines in a rapidly changing environment
Excellent time management and organizational skills
We're looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles
Front Desk (Fall River)
Front desk receptionist job in Fall River, MA
The Role: Dental Dreams LLC in Fall River, MA, is now hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service.
Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
The Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with an emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Minimum one year of experience in a recent job. - Required
Customer Service experience
Receptionist Experience
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Auto-ApplyVeterinary Receptionist
Front desk receptionist job in Edgartown, MA
Since 1977, Vineyard Veterinary Clinic has been proudly serving pets and families in Edgartown, MA. We're a 3-doctor practice caring for dogs, cats, and exotics, with a unique mix of general practice year-round and urgent care during the busy summer season.
Located on beautiful Martha's Vineyard-just steps from downtown and right on the public transit route-we offer a supportive team environment where doctors and techs share overnight on-call shifts and every day brings variety.
If you're looking to grow your skills, make a difference in the community, and enjoy island life, Vineyard Veterinary Clinic is the place for you!
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
As a part of the Alliance Animal Health family, you'll have opportunities to progress clinically and professionally through education and leadership training.
Qualifications
We're looking for:
* Veterinary experience preferred, but not required for the right motivated applicant
* Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
* Highly organized and possess computer skills
* Self-starter with the desire to continue to advance your knowledge and skillset
Employment is contingent upon verification of authorization to work in the U.S. in accordance with federal law (Form I-9).
Additional Information
Pay Range: $19-$22/hr
We offer our staff:
* Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
* Employee Assistance Program
* Paid Vacation and Sick Time for ALL Employees
* Paid Bereavement Program
* Paid Parental Leave Program
* Competitive Compensation
* Continuing Education Allowance (applies to licensed/registered/certified roles)
* Tuition Assistance Program
* Access to a CVA/CVT/CVPM Partnership through Penn Foster
* Career Development Opportunities
* Referral Bonus Program for most positions!
* Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
* *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
* Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
Medical Office Receptionist
Front desk receptionist job in Norwood, MA
Duties Include:
Greeting patients and visitors in a prompt, courteous and helpful manner
Check-in patients, collect co-pays, verify and update demographic and insurance information
Booking, coordinating and rescheduling patient appointments
Monitor daily appointment reminder reports and make changes to schedule
Conduct daily insurance eligibility check
Check-out patients, schedule return appointments
Maintain and update current information on daily physician's schedules
Answer telephone, screen calls, take messages and provide general information
Perform call center duties as assigned
Direct patients in filling out record requests and transfer forms
Monitor and maintain the orderliness of the waiting areas
Attend meetings as required
Perform related work as required
Typical Working Conditions: Work is performed in the reception area. Involves frequent telephone and personal contact with patients. Work may be stressful at times. Interaction with others is constant.
Knowledge, Skills and Abilities: Knowledge of business office procedures. Skill in operating a computer, photocopier and fax machine. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instruction. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with patients, employees and the public.
Education: Minimum High School graduation with one year of medical office experience.
Job Type: Full-time
Salary: Up to $23.00 per hour
Benefits:
401(k)
Health insurance
Life insurance
Paid time off
Vision insurance
Dental reimbursement
Healthcare setting:
Private practice
Medical specialties:
Ophthalmology
Schedule:
8 hour shift
Holidays
Monday to Friday
Weekend (as needed)
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Computer Skills: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Expected hours: 32 - 40 per week