Front desk receptionist jobs in Davidson, NC - 614 jobs
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Front Desk Receptionist
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Office Assistant
Office Associate
Campground Front Desk Supervisor
Carowinds 4.2
Front desk receptionist job in Huntersville, NC
Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the FrontDesk, Concierge and Reservations teams
Responsibilities:
Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures
excellent guest service s is provided while maintaining productivity; assists in coordination and placement of
frontdesk, reservations, and concierge associates.
Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest
check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability.
Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to
guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all
associates.
Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality
Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations.
Assists Front Office Manager with guest supply inventory and product ordering as necessary.
Other duties as assigned.
Qualifications:
Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.
$24k-34k yearly est. Auto-Apply 7d ago
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Hyatt Place Charlotte Airport Tyvola Road - Front Desk Supervisor
Aimbridge Hospitality 4.6
Front desk receptionist job in Charlotte, NC
Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. Youre the go-to for reservations, VIP requests, and making every guest feel like a star. Operations Maestro: Keep things running like cl Supervisor, FrontDesk, Team Leader, Hotel
$31k-39k yearly est. 1d ago
Office Assistant- Outpatient
Acadia Healthcare Inc. 4.0
Front desk receptionist job in Mooresville, NC
Outpatient Opioid Treatment Program (OTP)
Seeking: Office Assistant
Full Time Hours: Early morning hours offering a great work/life balance
* Monday - Friday, 5:00 AM - 1:30 PM * Some Saturdays 5:00 AM - 1:30 PM
Our Benefits:
Semi-Annual Bonus Program
Medical, Dental, and Vision insurance
Competitive 401(k) plan
Paid vacation and sick time
Opportunity for growth that is second to none in the industry
Our Team:
Mooresville Comprehensive Treatment Center (CTC), located in Mooresville, NC, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our mission is to provide full-circle care that includes a blend of therapies and the use of safe and effective medications. Our team is the front line of our fight against the opiate epidemic.
Your Job as an Office Assistant:
The Administrative Support role will perform various administrative functions assigned in accordance with the office procedures of the clinic. Responsibilities may include answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.
Your Responsibilities as an Office Assistant:
Perform general administrative tasks assigned in accordance with the office procedures of the clinic.
May include a combination of answering telephones, billing, typing or word processing, office machine operation, and filing.
Operate the frontdesk duties during peak hours or when primary staff in unavailable.
Sort, organize and maintain office records.
Assist with new patient enrollments as necessary.
Assist with various insurance/billing reports as necessary.
May assist with patient drug testing procedures; and,
Perform other duties as assigned.
Your Education, Skills, and Qualifications:
* High school diploma or equivalent required
* Previous administrative experience in a healthcare setting
* Comfortable working in an opioid treatment program (OTP) / recovery environment
* Skilled in answering phones, greeting patients, and providing front-desk support
* Experience with billing processes, patient check-in, and appointment scheduling
* Proficient with computer systems, word processing, and basic data entry
* Familiarity with office equipment and general clerical duties (scanning, faxing, filing)
* Strong organizational skills, attention to detail, and ability to multitask
* Professional and courteous communication skills (in person, by phone, and in writing)
* Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations
* Dependable, team-oriented mindset with a focus on supporting clinical staff and patients
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal, and local laws.
#LI-CTC
$23k-30k yearly est. 1d ago
Travel Office Associate
Forrest Solutions 4.2
Front desk receptionist job in Charlotte, NC
Primary Location: Cornelius, NC
Secondary Location: Charlotte, NC (as needed)
We are seeking a Mobile Office Associate to support our operations primarily at a call center in Cornelius, NC, with additional on-site support at client locations in Charlotte, NC, including law firms and financial institutions. This role is ideal for someone who enjoys variety in their workday, has a friendly and professional demeanor, and is comfortable traveling between locations when needed.
The majority of time will be spent handling inbound calls for a small warranty center. When call volume allows or coverage is needed, the Mobile Office Associate will assist with administrative and print-related support at client offices.
Schedule: Monday through Friday
Shift Hours May Vary Between:
7:30 AM - 4:30 PM
8:30 AM - 5:30 PM
10:00 AM - 7:00 PM
Pay Rate: $20.75 per hour
Benefits: Full benefits eligibility after 60 days of employment
Key Responsibilities
Call Center Support (Primary Function):
Handle inbound customer calls for a warranty service center in a professional, courteous, and efficient manner.
Provide accurate information, answer questions, and route inquiries appropriately.
Document calls and customer information clearly and accurately in internal systems.
Maintain a positive customer experience while managing call volume and service expectations.
On-Site Office & Print Support (Secondary Function):
Provide administrative and operational support at law firms and financial institutions in the Charlotte area as needed.
Assist with printing, scanning, copying, and document production tasks.
Support general office services such as mail handling, file organization, and front-office assistance.
Follow client-specific procedures, confidentiality standards, and service-level expectations.
Mobile & Operational Support:
Travel between Cornelius and Charlotte locations as needed; flexibility and reliability are key.
Adapt quickly to different office environments, systems, and workflows.
Represent the company professionally at all client sites.
Qualifications & Experience
Previous call center experience, particularly handling inbound calls, strongly preferred.
Experience with printing, reprographics, or office services is a plus.
Strong communication and interpersonal skills with a friendly, service-oriented approach.
Comfortable driving between locations; reliable transportation required.
Ability to multitask, stay organized, and remain calm in a fast-paced environment.
High attention to detail and commitment to confidentiality and professionalism.
Basic computer proficiency; ability to learn new systems quickly.
Ideal Candidate Traits
Personable, professional, and customer-focused.
Flexible and adaptable; enjoys variety in daily responsibilities.
Dependable, punctual, and self-motivated.
Comfortable interacting with a wide range of clients and customers.
Team player who can also work independently.
Why Join Us
Consistent weekday schedule with varied shift options.
Competitive hourly pay and full benefits after 60 days.
Exposure to multiple professional environments including call centers, law firms, and financial institutions.
A role that values professionalism, adaptability, and personality.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$20.8 hourly 3d ago
Front Desk Agent- Part Time
Stepstone Realty 3.4
Front desk receptionist job in Charlotte, NC
Requirements
Relevant education and work experience will contribute to your appeal as a candidate. However, demonstrating a natural aptitude for the tasks outlined above in conjunction with values that align with ours are the primary drivers of our hiring decisions.
EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$24k-27k yearly est. 17d ago
Ticket Office Worker FWS 25-26
Winthrop University 4.2
Front desk receptionist job in Rock Hill, SC
Duties And Responsibilities Student will help sell tickets at box office during all home athletic contests as assigned. Duties include but not limited to selling tickets, reconciling revenue, administering the player-guest pass list, scanning tickets and keeping the box office neat, clean and orderly.
Qualifications
Winthrop University Student able to work evenings/nights and weekends
$31k-36k yearly est. 14d ago
Medical Biller - Front Desk Receptionist
Carolina Totalcare
Front desk receptionist job in Concord, NC
Are you the type of person who lights up a room, stays calm under pressure, and thrives on helping others feel supported and seen? If you're highly organized, love creating smooth experiences for others, and have a knack for frontdesk finesse and medical billing, Carolina TotalCare in Concord, NC has the perfect opportunity for you! We're on the hunt for a full-time Medical Biller - FrontDeskReceptionist who brings energy, empathy, and attention to detail to every task.
WHY SHOULD YOU CONSIDER JOINING US?
THE GREAT PAY
$17.50-$21 per hour + monthly bonuses
OUR SOLID BENEFITS
8 days of paid time off (PTO)
5 days of holiday pay
Discounts on supplements
Paid training
Monthly bonuses
Travel and seminar expenses covered
Complimentary healthcare treatments for you and your immediate family
WHO ARE WE?
Carolina TotalCare is dedicated to providing comprehensive, natural state-of-the-art healthcare to our patients. Our integrated team of multi-specialty providers follows a patient-centered approach to optimize health and function. We believe in treating the whole body as an integrated system and offer a range of services, including chiropractic care, spinal decompression, weight loss, class 4 laser treatment, a specialized neuropathy program, nutrition, and home therapies. As part of our team, you'll be part of a family-focused practice that is driven by the values of excellence, empathy, and respect.
WHAT DOES YOUR DAY ENTAIL AS A MEDICAL BILLER - FRONTDESKRECEPTIONIST?
You'll enjoy a Monday-Thursday schedule from 8:30 AM to 6:15 PM, with a half-day Friday to help you ease into the weekend-perfect for work-life balance!
As our Medical Biller - FrontDeskReceptionist, your day begins by welcoming familiar faces and first-time visitors with a warm smile. You guide them through the check-in process with confidence, making sure everything runs smoothly at the frontdesk. You keep communication flowing as you answer calls, emails, and texts with clarity and care. Between appointments, you're managing the schedule like a pro, supporting internal marketing efforts, and stepping in with insurance verification and billing tasks-your attention to detail ensures nothing slips through the cracks. Behind the scenes, you're collaborating with our clinical team to keep operations running efficiently, all while making patients feel seen, heard, and supported.
DO YOU HAVE WHAT IT TAKES?
5+ years of customer service experience
Proficiency in Microsoft Office (Word, Excel, Outlook)
A team player who thrives in a structured yet caring environment
Outgoing, empathetic, and detail-oriented personality
Ability to be on your feet and active during your shift
Medical billing and insurance experience strongly preferred
Experience in a chiropractic, medical, or dental office is a plus
If this sounds like your kind of role, don't wait-apply now with our quick 3-minute, mobile-friendly initial application for this Medical Biller - FrontDeskReceptionist position at Carolina TotalCare. We're excited to meet the right person ready to bring heart and skill to our patient-focused practice!
$17.5-21 hourly 34d ago
Front Desk Receptionist
High Country Community Health 3.9
Front desk receptionist job in Morganton, NC
Duties Include: * Check patients in and verify demographics including telephone numbers, addresses, guarantor and insurance information at each visit * Scan Insurance card and link insurance in patient's chart * Update new paperwork yearly * Obtain proper documentation for SFS applicants and calculate household income accurately and acquire second signature for verification
* Capture picture of the patient if not already done
* Distribute patient questionnaires when necessary
* Answer telephones courteously and send patient messages to appropriate staff
* Schedule appointments
* Call and remind patients of their upcoming appointments
* Collect co-pays, deductibles and outstanding balances on patient accounts
* Post co-pays and SFS payments as pre-payments
* Check eligibility on patients not included in the daily batch, i.e. walk ins or work ins
* Review insurance eligibility and address any errors with eligibility as the patient checks in at each visit
* Scan paper documents into patients chart when completed
* Must be able to perform check out duties as well on days covering both positions
* Ensure daily workflow is maintained
* Other duties as assigned
Requirements
Education: High school diploma.
Experience: Minimum one year of experience in a medical setting, preferably in a scheduling role.
Other requirements: Proficient medical terminology skills,
Performance Requirements:
Knowledge:
* Knowledge of medical practice protocols related to scheduling appointments.
* Knowledge of manual/computerized scheduling systems.
* Knowledge of customer service principles and techniques.
Skills:
* Skill in communicating effectively with providers and Medical Assistants about scheduling preferences.
* Skill in maintaining master appointment schedule via manual or computerized means.
* Skill in producing reports about appointment patterns as needed.
Abilities:
* Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
$27k-34k yearly est. 60d+ ago
Optometry Clinic Front Desk / Receptionist
Elevate Eyecare
Front desk receptionist job in Charlotte, NC
Job DescriptionSalary: $14-$16
We are seeking a friendly and organized Optometry Clinic Receptionist to join our team and be the welcoming face of our clinic. As the first point of contact for our patients, you will play a crucial role in creating a positive and efficient experience. Teamwork is at the heart of our clinic's success, and we are looking for a receptionist who can contribute to our collaborative and patient-focused environment.
Responsibilities:
Patient Scheduling, Registration and Service:
Greet patients, by phone and in person, warmly and create a welcoming atmosphere in the clinic.
Provide exceptional customer service by answering inquiries, scheduling and reminding of patient appointments, and addressing patient concerns with empathy and professionalism.
Coordinate and manage the appointment schedule for optometrists and other clinic staff.
Collect and verify insurance coverage ensuring the collection and storage of all proper patient billing information.
Collect and verify patient information, insurance details, and medical history along with providing the necessary education on the necessary forms and documents needed for their visit.
Provide basic information to patients about clinic procedures, policies and services
Ensure accurate and complete entry of patient data into the clinic's electronic records system.
Maintain a high level of professionalism and confidentiality in handling patient information.
Assist in patient product ordering and dispensing as needed
Uphold the clinic's standards of customer service and ethical conduct.
Administrative / Clinic Support:
Assist with administrative tasks and operational support, including but not limited to, filing, emailing, order placement, payment and data entry.
Collaborate with all staff members to maintain an organized and efficient clinic environment.
Work closely with optometrists, opticians, optometric technicians, and other clinic staff to ensure seamless patient care.
Communicate effectively to relay important information and contribute to a positive team atmosphere.
Qualifications:
High school diploma or equivalent
Strong customer service skills focused on communication, listening and supporting a team based environment
Strong organizational abilities and attention to detail.
Proficiency in using office equipment and computer systems.
Willingness to embrace new technology and change
Elevate Eyecare is a growing network of optometry practices with team members who are passionate about delivering the best outcomes for patients.
Our vision is to be the best place to work and to deliver the ultimate patient experience to an ever-increasing number of people.
This is achieved through our four core values: patient first, growth-oriented, respect, and fun.
Experience local eyecare... elevated.
$14-16 hourly 9d ago
Front Desk Agent/ Guest Services Rep
Maya Hospitality Group Inc. 4.1
Front desk receptionist job in Charlotte, NC
Holiday Inn Express Charlotte Airport |108 Airport Commons Dr, Charlotte, NC 28208
Join Maya Hotels and Take the Next Step in Your Career!
Are you a driven and Customer-oriented professional with a passion for hospitality? At Maya Hotels , we are seeking a dynamic FrontDesk Agent/ Guest Service Representative to be the first point of contact for guests, delivering friendly, professional, and efficient service to create a welcoming and memorable experience. If you thrive in a fast-paced environment and enjoy working with top hospitality brands, this is the opportunity for you!
Why Join Maya Hotels?
Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market.
Learn more about us at *******************
What We Offer:
Medical, Dental and Vision Insurance.
100% Employer Paid Life Insurance.
Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance.
Retirement Savings: 401K with Employer Contribution.
Employee Perks: Employee Referral Program, hotel discounts, and more!
Work-Life Balance: Paid Time Off (PTO).
Competitive salary and performance-based bonuses.
Career growth opportunities within the Maya Hotels family.
A supportive and friendly work environment.
The chance to work with ten well-respected hotel brands.
:
Essential Duties and Responsibilities:
Guest Service:
Greeting guests warmly upon arrival and provide a professional and friendly check-in/check-out experience.
Assist guests with inquiries, requests, and provide information about hotel facilities, amenities, and local attractions.
Handle guest complaints and resolve issues promptly to ensure guest satisfaction.
Reservations & Bookings:
Manage hotel reservations, ensuring accuracy in the booking process.
Process online and phone reservations, verify guest details, and assign rooms based on preferences.
Stay informed on room availability, rates, and special promotions to provide accurate information to guests.
Work closely with housekeeping and other hotel departments to ensure seamless guest experiences.
Administrative Tasks:
Keep the frontdesk area clean, organized, and stocked with necessary supplies.
Handle cash and credit card transactions, maintain accurate records, and balance the cash drawer at the end of each shift.
Complete daily reports on occupancy, revenue, and guest requests, and communicate relevant information to hotel management.
Answer phone calls promptly and professionally, redirecting calls or taking messages as needed.
Safety & Security:
Follow hotel security protocols, including verifying guest identification, maintaining guest privacy, and securing guest information.
Monitor the lobby area to ensure a safe and welcoming environment for guests and employees.
Respond to emergency situations such as medical incidents or fire alarms by following established procedures.
Team Collaboration:
Work closely with housekeeping, maintenance, and other hotel departments to ensure guest requests are fulfilled promptly.
Communicate effectively with team members to share information and resolve issues.
Participate in training programs and meetings to enhance job knowledge and skills.
Education, Skills and Abilities:
Education: High school diploma or equivalent; additional education in hospitality is a plus.
Experience: Previous experience in customer service, hospitality, or hotel frontdesk operations preferred.
Communication Skills: Strong interpersonal and verbal communication skills to engage with guests in a professional manner.
Problem-Solving & Conflict Resolution: Ability to think quickly and resolve guest issues efficiently.
Attention to Detail & Multitasking: Ability to work accurately and efficiently in a fast-paced environment.
Technical Skills: Proficiency in computer systems, hotel reservation software, and basic accounting principles.
Cash Handling Experience: Familiarity with handling payments, processing transactions, and balancing a cash drawer.
Flexibility: Ability to work various shifts, including evenings, weekends, and holidays.
Physical Requirements:
Ability to stand for extended periods of time.
Frequent use of hands for typing, writing, bending, reaching and handling office equipment or guest luggage.
Ability lifting items up to 25lbs as needed.
Ready to Join the Team?
Apply today by submitting your resume detailing your relevant experience to show us why you're the perfect fit for Maya Hotels. We look forward to welcoming you to the Maya Hotels Family!
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.
$25k-30k yearly est. Auto-Apply 3d ago
Front Desk Coordinator - Mint Hill, NC
The Joint Chiropractic 4.4
Front desk receptionist job in Charlotte, NC
Job Description
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Available Saturday and Sundays
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
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$24k-30k yearly est. 20d ago
Veterinary Receptionist
Veterinarypracticepartners
Front desk receptionist job in Belmont, NC
Receptionist - Veterinary FrontDesk
Salary: $18.00 - $20.00 per hour, determined by the candidate's skills, experience, and qualifications.
Schedule: Monday- Friday, Rotating Saturdays
New Hope Veterinary Hospital is hiring a full-time customer service professional to be the knowledgeable, welcoming face at our frontdesk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes.
What to Expect
As you join our team, expect to be supported in your work and home life with:
All the benefits you deserve-medical, dental, vision, and retirement for full-time team members-plus an employee pet discount because we know your pets are family, too!
Paid time off. Catch your breath with paid holidays and PTO. Take the time you need to recharge.
401(k) with a generous company We invest in your future while you care for our pets today.
Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.
Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role.
Key Responsibilities:
Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured.
Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff.
Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care.
Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail.
Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology.
Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors.
Qualifications:
Previous experience in a medical or veterinary frontdesk, receptionist, or administrative assistant role
Basic knowledge of veterinary terminology and procedures
Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
Ability to maintain a calm, professional, and positive demeanor
About New Hope Veterinary Hospital
Opened in 2023, New Hope Veterinary Hospital is a brand-new, gorgeous facility designed to provide top-tier veterinary care in a warm and welcoming environment. As part of the TotalBond family, we combine modern medicine with a personal touch-understanding and anticipating the needs of our patients while making our clients feel like family.
Our state-of-the-art facility offers advanced services, including laparoscopy and ultrasound, and we are committed to clear communication and transparency when it comes to pet care. We prioritize low-stress handling techniques to ensure every pet has a comfortable visit and are proud to be a Feline-Friendly practice.
$18-20 hourly Auto-Apply 10d ago
Front Desk/ cross training for clinical - must travel
Carolina Sinus Center
Front desk receptionist job in Rock Hill, SC
Salary: $16-18
Primary Objective
The Patient Representative (FrontDesk) provides exceptional customer services to Carolina Sinus Center's(CSR) patients through effective telephonic, virtual, and in-person communication at scheduling, check-in, and check-out. This position requires travel to our other locations, Rock Hill, SC, Gaffney, SC and Pineville, NC. This position will be cross trained in the clinical area as well.
Essential Functions
Greet patients arriving for their appointments. Monitor patient flow to ensure patients are cared for in the most efficient and courteous manner.
Collect, enter and verify patient demographic and insurance information in the electronic health records (EHR) system
Schedule, reschedule and cancel patient appointments in the EHR system
Operate a multi-line telephone system; respond to voicemails in a timely manner
Complete patient check-in & check-out processes
Collect patient balances, copays and coinsurances
Educate patients on statements and Care Credit
Maintain applicable work queues in the EHR system
Index documents from document management system (fax and scanning) into the EHR system
Maintain appearance of lobby and patient common areas
Demonstrate compliance with CSC policies and procedures, including work rules and emergency action plans
Maintain excellent customer service with patients, families and other team members as well as demonstrate a willingness and ability to work collaboratively with others for concise and timely flow of information
Ability to meet the physical and mental demands of the position
The ability to work on-site and travel to other locations
Predictable, reliable, and prompt attendance
Assist in other areas and become cross trained in clinical to pull back patients, give allergy shots, allergy tests and various other clinical needs.
Core Competencies
Customer Service:The Patient Representative (FrontDesk) if often the first contact a patient has with CSC and must therefore demonstrate exemplary customer service to ensure a positive patient experience. This includes engaging patients, being receptive and responsive to their needs, and appropriately addressing any patient questions or concerns.
Effective Communication:The Patient Representative (FrontDesk) must communicate effectively and respectfully with patients and clinic staff in person, via phone, via email, and via EHR system messaging. They should be able to listen effectively and express themselves in a clear and articulate manner.
Information Collection & Management:The Patient Representative (FrontDesk) must be able to collect, organize, and monitor data accurately and efficiently. This data includes Protected Health Information (PHI), which must be handled in compliance with the Health Insurance Portability & Accountability Act (HIPAA).
Multi-Tasking & Adaptability:The Patient Representative (FrontDesk) must be able to multi-task and adjust their approach to meet changing demands and stressful situations to maintain clinic flow while simultaneously addressing patient needs.
Personal & Professional Ethics:The Patient Representative (FrontDesk) must have integrity and honesty as this position is patient-facing.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. In addition to those essential functions identified above, individuals in this position are also responsible for performing other duties or tasks that may be assigned. Cross training in clinical area is a requirement. CSC retains the discretion to ad or change the essential job functions of this position at any time without notice.
General Skills and Abilities:
EMR skills/ Ecw (eclinical) a plus
Great typing skills
Works well in a team environment
Good written and verbal communication skills
Good computer skills
Excellent customer service skills a must
Must understand the importance of HIPAA and OSHA standards
Requirements
Must have medical office experience
Must be able to travel to all three locations: Rock Hill, SC; Gaffney, SC; and Pineville, NC
$16-18 hourly 5d ago
Experienced Veterinary Receptionist
Alliance Animal Health 4.3
Front desk receptionist job in Fort Mill, SC
Ready to join a practice where your ideas are valued and your growth is supported? Come thrive with us at Sun City Animal Hospital, a vibrant 2-doctor small animal practice in beautiful Indian Land, South Carolina! We're a busy, upbeat veterinary hospital that is open 7 days a week, offering a mix of general practice appointments and urgent care hours on nights and weekends. Our team offers comprehensive, compassionate care for cats and dogs- from routine wellness exams, dental care, and basic surgeries as well as offering access to advanced surgical options through mobile specialists and consulting services. We're all about staying on the cutting edge of veterinary medicine, and we love learning and growing together!
What makes us special?
A close-knit, positive team
An environment where your ideas matter and your skills grow
Supportive leadership that encourages collaboration and mentorship
A place where learning never stops; we're constantly evolving and embracing new techniques
Whether you're a seasoned vet med veteran or looking for a great place to help launch your career, you'll feel right at home here. If you're passionate about patient care, eager to keep learning, and ready to join a hospital that values both innovation and heart then we'd love to meet you!
Get to know more about us by clicking here!
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
As a part of the Alliance Animal Health family, you'll have opportunities to progress clinically and professionally through education and leadership training.
Qualifications
We're looking for:
* Experienced Receptionist with a minimum of 1-year veterinary experience preferred
* Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
* Highly organized and possess computer skills
* Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
Pay Range: $17-$20/hr depending on experience
We offer our staff:
* Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
* Employee Assistance Program
* Paid Vacation and Sick Time for ALL Employees
* Paid Bereavement Program
* Paid Parental Leave Program
* Personal Pet Discounts
* Competitive Compensation
* Continuing Education Allowance (applies to licensed/registered/certified roles)
* Tuition Assistance Program
* Access to a CVA/CVT/CVPM Partnership through Penn Foster
* Career Development Opportunities
* Referral Bonus Program for most positions!
* Additional Benefits May Also Be Available (i.e. Holiday Pay, Uniform Allowance, Bonuses etc.)
* Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
* Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: ***********************************************************
#SS2
$17-20 hourly 47d ago
Medical Office Receptionist
Lifestance Health
Front desk receptionist job in Mooresville, NC
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $19.00 - $20.00/hour, plus quarterly bonus/incentive potential
Location: 122 Gateway Blvd Suite C Mooresville, NC 28117
Duties/Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
* General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
* Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
* Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
* Manage frontdesk responsibilities including greeting and checking patients in/out in a courteous manner.
* Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
* Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
* Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
* Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Collect all in-person and telehealth co-payments and account balances at the time of service.
* Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Support clinician schedules by auditing for appointment accuracy.
* Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member.
* Strong communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
* High School or equivalent required, associates/bachelor's degree, preferred.
* 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-BM1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$19-20 hourly 5d ago
Front Desk Agent
Cedar Management Group 3.5
Front desk receptionist job in Charlotte, NC
This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the facility as assigned and/or necessary.
Essential Functions
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
Proficient with Google Suite applications including Gmail, Docs and Sheets
Communicate effectively in person or by using telecommunications with our clients and fellow co-workers and generally enjoy working with a diverse clientele
Strong interpersonal, written and verbal communication skills required
Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change.
Strong decision-making, organizational and problem-solving skills
Communicate and assist effectively with walk-in clients.
Manage incoming calls.
Manage and log incoming and outgoing messages.
Distribute faxes.
Log call back report.
Accept Homeowner's payments and post payments correctly when needed
Assist clients with various HOA concerns and/or questions ranging from maintenance, accounting, violations, and other community issues.
Respond to emails and phone calls and document communications.
Must maintain a professional, calm and patient demeanor to clients and staff.
Manage and log incoming packages.
Other administrative tasks as required
Typing speed of at least 50 WPM
Requirements
Education and Training:
High School Diploma
2-5 years related experience; or equivalent combination of education and experience
Adaptability:
Adapts to changing work demands.
Stays focused on own work when faced with challenges and/or difficulties.
Stays open to and learns from feedback.
Physical Activities
The following physical activities are necessary to perform one or more of the essential functions of this position.
Moves, lifts, carries supplies weighing less than 20 pounds without assistance.
Creates documents, reports, etc. using a writing instrument or computer.
Ability to enter and locate information on a computer.
Visually verifies and/or reads information.
Sits for an extended period of time.
Must be physically present in the office as the needs of the business dictates.
Salary Description $16-$18 per hour
$16-18 hourly 2d ago
Flexible Schedule Front Desk Agent
NFC Amenity Management 3.8
Front desk receptionist job in Charlotte, NC
[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
We are looking for candidates who work independently and thrive in a fast-paced environment. Making eye contact and being welcoming are essential! The FLEX FrontDesk Associate will be cross-trained to work at multiple locations. Most likely, this will be an on-call or as-needed position. This is where you set your availability and select pickup shifts as they become available.
*Reliable transportation is required for this position.*
Generally, this position pays between $17 and $18 per hour, but details can be discussed in an interview.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our frontdesks
As an NFC Amenity FrontDesk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our FrontDesk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Duties & Responsibilities (including but not limited to the following)
Provide a Warm Welcome and Fond Farewell to all residents and their guests.
Provide knowledgeable, comprehensive information on the surrounding areas.
Interact with clients in a manner that demonstrates genuine sincerity and appreciation.
Coordinate requests for dry cleaning pickup and drop-off, pet walking, housekeeping, and grocery delivery.
Advise residents and guests of any appropriate rules and regulations established by the property management.
Present a professional appearance by adhering to Company Uniform and Grooming Standards.
Perform at the highest level of Customer Service and continually seek ways to Wow all clients by exceeding their expectations and delivering exceptional hospitality.
Facilitate contractor arrivals and departures, as well as visits from realtors, potential homebuyers, and renters.
Proactively ensure a smooth operation and service experience by effectively communicating with each team member, property management, and residents/guests.
Follow the property-specific system to receive and sign for resident packages, ensuring efficient delivery.
Performs miscellaneous job-related duties as assigned.
Follow all procedures for resident, guest, and vendor access.
Accurately record time and attendance in the Company's time record-keeping system.
Adhere to all Company Polices as indicated in the Employee Handbook and Property-specific regulations.
Be knowledgeable of all emergencies and safety procedures.
Check out our website at nfcam.com and join our Social Networks:
*****************************************************
https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
*******************************************************
Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
Start earning generous paid time off on your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-term disability income is offered to qualifying employees in applicable areas.
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status.
$17-18 hourly 30d ago
Front Desk Receptionist
A Healthy Smile Family and Cosmetic Dentistry
Front desk receptionist job in Rock Hill, SC
Benefits:
401(k)
401(k) matching
Competitive salary
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Job Title: Dental Insurance Coordinator
Location: Rock Hill, SC
Job Type: Full-Time or Part-Time
About Us:
We are a well-established, patient-focused dental practice in Rock Hill, SC, dedicated to providing high-quality dental care in a comfortable and welcoming environment. Our team of professionals is passionate about helping patients maintain optimal oral health, and we are looking for an organized, detail-oriented, and proactive Dental Insurance Coordinator to join our dynamic team.
Job Description:
As a Dental Insurance Coordinator, you will play a crucial role in ensuring our patients' dental insurance claims are processed accurately and efficiently. You will work closely with patients, insurance companies, and the dental team to verify insurance benefits, submit claims, and resolve any billing or claims-related issues. Your exceptional communication skills and attention to detail will help create a seamless experience for both our patients and the practice.
Key Responsibilities:
Verify patient insurance benefits and coverage before appointments.
Submit and track dental insurance claims for procedures performed.
Follow up on unpaid or denied claims and work with insurance providers to resolve issues.
Explain insurance benefits and coverage to patients in a clear, understandable manner.
Assist patients with billing inquiries and help resolve payment issues.
Maintain accurate patient records and ensure proper documentation of insurance information.
Process and update insurance information in our system.
Work collaboratively with the front office team to ensure smooth patient flow and accurate billing.
Stay up-to-date with insurance policies, procedures, and industry changes.
Qualifications:
High school diploma or equivalent (required).
1-2 years of experience in dental insurance billing or coordination (preferred).
Strong knowledge of dental insurance plans, codes, and terminology.
Excellent communication and customer service skills.
Ability to multitask and manage multiple priorities in a fast-paced environment.
Strong attention to detail and organizational skills.
Proficiency in dental practice management software (experience with Dentrix, Eaglesoft, or similar systems is a plus).
Ability to work independently and as part of a team.
Benefits:
Competitive salary based on experience.
Health and vision insurance.
Paid time off (PTO).
401(k) with employer match.
Continuing education and professional development opportunities.
Positive and supportive team environment.
How to Apply:
If you are a motivated, detail-oriented individual with a passion for dental insurance coordination, we encourage you to apply! Please submit your resume and a cover letter highlighting your experience to ************************** or call us at **************.
We look forward to meeting you and welcoming you to our team!
$22k-28k yearly est. Easy Apply 20d ago
Front Desk Coordinator
Peachy Studio
Front desk receptionist job in Charlotte, NC
Peachy's mission is to clear care barriers and make wrinkle treatment more accessible than it's ever been through Preventative Botox, Prescription Retinoids, and Daily Use Sunscreen. Our approach? Transparent pricing, unmatched quality of care and solutions backed by science. Plain and simple.
Job Title: FrontDesk Coordinator (Studio Experience Specialist)
Location: Charlotte, NC
The FrontDesk Coordinator role at Peachy, known internally as a
Studio Experience Specialist
, works closely with our Studio Manager and Clinical Providers to ensure a positive and educational experience for every client, every time. This role is a client journey expert, passionate about wrinkle prevention and knowledgeable about Peachy products and services. Learn more about this role below and apply today!
What You'll Do:
Greet clients and ensure a seamless check-in and check-out process
Collaborate with team members and support Clinical Providers to deliver a best-in-class studio experience for our clients
Provide consistent, high-quality service and hospitality to clients, answer questions about Peachy treatment options and promote Peachy after care products
Communicate with remote Customer Service team to maintain client schedule, including new client and rescheduled client appointments
Demonstrate Peachy company Core Values and foster an inclusive culture with both team members and clients
Complete studio opening and closing tasks
Maintain studio appearance, replenishing products, maintaining stock room, cleaning common areas
Adhere to infection control standards including, but not limited to hand hygiene, use of PPE, and equipment disinfection/sterilization. Strong commitment to HIPAA privacy practices
Who You Are:
Communicates Effectively - Delivers messages in a clear and concise manner; Attentively listens to others; Effective in a variety of settings: one-on-one, small and large groups, and among diverse position levels.
Collaborates - Works cooperatively with others across the organization to achieve shared objectives; Partners with others to get work done.
Tech Savvy - Readily learns and adopts new technologies.
Situational Adaptability - Seamlessly adapts in a fast paced, quickly changing environment effectively utilizing available resources; Picks up on situational cues and adjusts in the moment; Understands that different situations may call for different approaches depending on the circumstances.
Embodies our Core Values of Providing the Positive, Continually Raising the Bar, Earning & Keeping Trust, Being Client Obsessed, and Reveling in the Constraints.
What You Have:
Experience in a customer service, hospitality, high-end retail or wellness services role.
Flexible to work in multiple studio locations within a reasonable distance to your home studio
Must be able to offer at least 18 hours of availability per week and work a minimum of 10 hours per week. Weekend availability on Saturdays is required, along with some holiday availability.
Employees are required to complete a minimum of one weekday half shift and one weekend half shift. Any remaining hours to reach the 10-hour minimum may be fulfilled at the employee's discretion.
Minimum of 18 years old and eligible to work in the United States without sponsorship
Physical Requirements:
Frequently required to kneel, bend, sit and stand for long periods of time
Ability to lift/transport items weighing up to 30 lbs
Operate standard office equipment and technology
Pay & Perks:
Competitive Compensation + Performance Based Bonus
Complimentary quarterly wrinkle treatment + retinoid
Employee discount for Peachy services and products
Exclusive optional discounts through LifeMart
The target base pay for the Studio Experience Specialist role in Charlotte, NC is $18.00/hour USD. This rate may be modified in the future.
This position requires additional responsibilities not listed here and may change throughout employment.
By applying for this job, I agree to receive text (SMS) messages, including via autodialer, related to my application and, if I am hired, related to my employment and Peachy's business. Standard messaging and data rates may apply. Text "STOP" at any time to cancel. I have read and agree to be bound by Peachy's Privacy Policy, which can be found here: *********************************************
#LI-Onsite
Peachy is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. In addition, the Company complies with applicable state and local laws governing non discrimination in employment in every jurisdiction in which it maintains facilities. The Company also provides reasonable accommodation to qualified individuals with disabilities, pregnant individuals, and individuals with sincerely held religious beliefs, in accordance with applicable laws.
Alert: We are aware of a scam whereby imposters are posing as employees from Peachy. Be aware of anyone requesting financial or personal information. At Peachy, we take pride in creating a best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver's license, or bank information, etc.) from you via text or email. If you are suspicious of a job posting or job related communication mentioning Peachy, let us know by contacting us at
*********************
.
Information for Recruiters: Peachy only accepts resumes directly from candidates. Peachy does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.
Pursuance to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
$18 hourly Auto-Apply 1d ago
Front Desk Agent - Part Time
Crescent Careers
Front desk receptionist job in Charlotte, NC
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are looking for our next great team member to join us on our Front Office team. We are offering the following:
Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members. Discounts at Hilton brand properties worldwide
Here is what you will be doing each day:
As a FrontDesk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. You will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries. Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction.
Does this sound like you?
You have prior experience as a FrontDesk Agent in a hotel or in a high-volume industry dealing with customers. You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one. You are looking for some flexibility in a job, so working a variety
of different shifts,between 7am - 11pm including days, evenings and weekends works for your personal life. You have excellent computer skills and have a team spirit. Hilton brand experience a plus.
Our Differences Are What Make Us Great:
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
How much does a front desk receptionist earn in Davidson, NC?
The average front desk receptionist in Davidson, NC earns between $22,000 and $35,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.
Average front desk receptionist salary in Davidson, NC