Front Desk Receptionist
Front desk receptionist job in Columbus, OH
Job DescriptionDescriptionAbout Us:Swift 7 Consultants is a leading consulting firm, dedicated to providing top-notch strategic solutions to our clients. Our team of experts helps businesses thrive through innovative approaches and cutting-edge strategies. We pride ourselves on our dynamic work environment and commitment to excellence.
We are looking for a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, representing Swift 7 Consultants with professionalism and a welcoming attitude. This role requires excellent communication skills, strong multitasking abilities, and a customer-centric approach.
Pay Range: $17.50 - $27.00 hourly
Key Responsibilities
Greet and welcome clients, visitors, and employees with a positive and helpful attitude.
Answer and direct phone calls in a polite and professional manner.
Manage front desk operations, including maintaining a tidy and presentable reception area.
Assist clients and visitors by providing accurate information and directing them to the appropriate personnel or department.
Handle incoming and outgoing mail and packages.
Schedule and coordinate meetings, appointments, and conference rooms.
Skills, Knowledge and Expertise
High school diploma or equivalen
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Strong organizational and multitasking abilities.
Friendly and professional demeanor.
Benefits
Competitive salary
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Professional development opportunities
Dynamic and collaborative work environment
Front Desk Receptionist
Front desk receptionist job in Columbus, OH
We are looking to add a pleasant, well-mannered and experienced Front Desk Receptionist to our team on a PRN Basis! The candidate should be available on an on-call basis, and some Friday evenings, and day or evening on Saturday and Sunday.
Ohio Hospital for Psychiatry is centrally located in Columbus, Ohio receiving referrals from all around the state. We are a 130-bed private, free-standing behavioral health facility that provides a continuum of services for adults and senior adults including crisis stabilization, medication management, group therapy, case management, and 24-hour nursing care in a safe and secure environment that is conducive to healing and recovery. OHP consists of five separate and distinct units, including: Geriatric, Adult Behavioral, Intensive Care, Dual Diagnosis & Intensive Outpatient.
PURPOSE STATEMENT:
Perform general clerical duties in accordance with the office procedures of the facility.
ESSENTIAL FUNCTIONS:
Responsible for handling front office reception and general administrative duties.
Serves visitors, vendors and other outside guests by greeting, welcoming and directing them appropriately.
Notify facility personnel of visitor's arrival.
Maintain security by following established procedures including monitoring guest logbook and issuing visitor badges, if required.
Keep track of inventory and work with supply vendors to ensure a well-stocked office.
Answer and transfer telephone calls or take messages.
Handle facility inquiries and provide general information.
Sort and deliver incoming mail and send outgoing mail.
Copy, file and update paper and electronic documents.
OTHER FUNCTIONS:
Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
High School diploma or equivalent required.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
Not Applicable
BENEFITS:
Ohio Hospital provides a comprehensive package of benefits for our staff working 30+ hours / week. Current benefits include:
Competitive hourly rates with shift differentials available
Medical, dental, and vision insurance
Acadia Healthcare 401(k) plan
Excellent training programs
Professional growth opportunities that are second to none in the industry - Join a team with defined career paths and a national family of hospitals and facilities!
TRAINING AND ORIENTATION (optional)
Ohio Hospital is committed to training and safety. All new staff will attend a 4-day hospital-wide orientation before spending additional time training within your unit.
Front Desk Coordinator - Columbus, OH
Front desk receptionist job in Columbus, OH
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Competitive Pay: $16/hr + Commission
Must be willing to work at multiple clinic locations
20-25 hours per week
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyFront Desk Receptionist - Columbus
Front desk receptionist job in Columbus, OH
Hiring Now for a Receptionist with TKO Suites!
TKO Suites helps small businesses be the space they need, when they need it. We have been proudly providing ready-to-work private office suites and conference rooms with flexible terms for over a decade.
We are looking for a Receptionist in OH. This is someone who is ready to improve the client experience by ensuring their office operations run seamlessly from day to day. The role starts at $15.75/hour with room for growth and opportunity for advancement!
Typical Duties & Responsibilities
Responsible for greeting clients and make them feel comfortable
Answering and directing phone calls on behalf of TKO Suites
Provide recommendations and solutions according to customer needs or preferences
Maintain front desk area
Alert the management of potential issues in a timely manner
Remain calm under pressure and able to handle client issues as they arise
Complete other tasks as assigned by management team, including mail handling services, maintaining check deposits and client accounts, and conducting tours with potential clients
Shift is typical business hours
**This role is PT and we are looking for someone available: PT M-F Between 8am-1pm (hours will be discussed at hire)
DO NOT CALL THE OFFICE TO INQUIRE ABOUT THIS POSITION. PLEASE USE THE LINK TO APPLY
Job requirements
Education and Experience Requirements
High school diploma
Two years working in the service, hospitality, or administrative industry preferred
Comfortable with computer systems
Self-motivated, highly organized and detail-oriented
Verbal and written communication skills
Problem solving ability
If this sounds like you - apply today! We can't wait to meet you!
All done!
Your application has been successfully submitted!
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Front Desk Patient Coordinator
Front desk receptionist job in Pickerington, OH
Patient Coordinator Location: Pickerington, OH Job Description
The Patient Coordinator is responsible for managing patient appointments, answering patient inquiries, and ensuring that patients receive the highest level of care. The Patient Coordinator will work closely with healthcare providers to provide optimal service for all of our patient needs.
Job Essential Functions and Duties:
Welcome and greet all patients and visitors whether in person or over the phone
Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
Be courteous by providing attention to each patient who walks in. Everyone should be greeted with a smile and conduct should always be polite
Register new patients and update established patient demographics, collecting copays, balances, insurance cards, entering information into EHR
Facilitate patient flow by notifying the provider of patients' arrival by checking the patient in to the EHR, notifying the patient of delays and communicating with patients and clinical support staff
Keeps medical office supplies adequately stocked by anticipating inventory needs, notifying the supervisor of such needs and monitoring office equipment
Maintaining a clean and sanitized reception area
Following HIPAA guidelines
Managing faxes and returning voicemails from patients
Sending outbound referrals when asked by the physician
Other tasks assigned to you from management
Experience with ModMed EHR system a plus but not required
Interpersonal Skills and Competence:
Be a good listener
Have proper phone etiquette
Maintain confidentiality
Excellent customer service skills
Demonstrates the ability to work in a fast-paced environment
Strong attention to detail
Great personality and dependability
Must approach tasks with a sense of urgency
Must be able to handle multiple tasks at once
Physical Requirements:
Professional appearance and demeanor
Specific vision abilities required by this position include close vision and distant vision.
The noise level in the work environment is usually moderate
The Patient Coordinator is frequently required to stand and walk. Must occasionally lift and/or move 10 pounds.
Schedule and Related Information:
Work schedule is Monday through Friday no Weekends
Travel to other locations may be occasionally necessary
Benefits:
Health
Dental
Vision
Life
Short term/Long term
Personal Time Off (PTO)
401k
Flexible spending account
Majors holidays paid
Minimum Qualifications:
High School Diploma or Equivalent
Front Desk Receptionist
Front desk receptionist job in Marysville, OH
Join our Team = Front Desk Receptionist
Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at The Comfort Suites Marysville, Ohio.
About the Hotel: The Comfort Suites Marysville is committed to providing exceptional guest experiences. We believe that the friendliness of the staff plays a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us.
Location: 1081 Lydia Drive Marysville, Ohio
Essential Job Functions:
** Check-in and Check-out**: Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, and policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure.
**Room Assignments**: They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests.
**Guest Service**: Front Desk agents provide a range of services to guests, which includes information about local attractions and services.
**Handling Guest Concerns**: If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction.
**Payment and Billing**: They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy.
**Safety and Security**: Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures
**Phone and Reservations**: They answer phone calls, take reservations, and manage room availability through the hotel's booking system.
**Administrative Tasks**: Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles, and keeping track of room inventory.
**Communication**: Effective communication is key in this role, as front desk agents must interact with guests, hotel staff, and management, ensuring that information flows smoothly and accurately.
**Hospitality**: They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay.
Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to detail.
** Must be available to work weekends and evenings.
Job Type: Part-Time
Pay: $14.00/HR
Work Location: In person
Front Desk Receptionist - Full-Time, Quarterly Bonus
Front desk receptionist job in Columbus, OH
Looking for a Medical Front Desk Receptionist position that offers work-life balance, top-tier benefits, and a supportive team environment? Orthopedic One Surgery Center at Easton is seeking a skilled and dedicated Front Desk Receptionist to join our state-of-the-art Orthopedic Ambulatory Surgery Center.
What We Offer:
Monday-Friday, Day Shift Only - no nights, weekends, or on-call
Predictable schedule and work-life balance
Generous Quarterly Bonuses
Comprehensive Benefits package:
Medical, Dental, and Vision
Health Savings Accounts (HSA) & Flexible Spending Accounts (FSA)
Retirement Benefits:
Safe Harbor 401(k) Match
Discretionary Profit Sharing
Paid Time Off (PTO) + Paid Holidays
Performance-Based Annual Appraisals
Collaborative & modern work environment in a leading Orthopedic Center
About the Role:
Responsible for patient registration and coordinating reception-area activities
Ensure proper communication throughout the facility to maintain a positive patient experience
Obtain pertinent information for registration and documentation of patient identity
Inform patients of financial responsibility and collect out of pocket balances
Document information from patients and ensures it is disseminated to appropriate departments
Communicate appropriate information to patient's family according to policies and procedures
Maintain order and cleanliness of the front desk and monitor reception area
Compile patient medical records and prepare patient identification paperwork
What We're Looking For:
Must possess exceptional customer service skills
Excellent communication skills and capability to build a rapport with patients and their families
Thrive in a fast-paced environment and work well under pressure
Demonstrate reliability and consistent attendance to ensure workflow continuity and team support
Available to cover early morning, opening shifts
Ability to make decisions quickly and confidently
Must be able to manage time and multitask effectively
Outstanding problem-solving and organizational abilities
Qualifications:
A high school diploma/GED required
A minimum of 2 years experience in a clerical role preferred
Previous experience in a medical setting preferred
Apply today!
If you're seeking a fulfilling career with work-life balance and outstanding benefits, this is the opportunity for you! Join Orthopedic One Surgery Center at Easton and be part of a team that's making a difference in orthopedic care.
Front Desk Agent
Front desk receptionist job in Columbus, OH
The Hyatt Place Columbus/OSU is seeking enthusiastic Front Desk Agents to join our dynamic team of hospitality professionals!
As a Front Desk Agent, you will create the complete guest experience for our guests by offering a larger than home experience with welcoming, helpful and exceptional service. In this position, you will have several opportunities to brighten someone's day! Come see why our employees love it here and help us maintain our above average guest satisfaction!
Located in Grandview Yard with free parking. We offer health benefits, 401K with up to 4% company match, PTO, Paid holiday's, dining and travel discounts, tuition reimbursement, daily pay through Tap Check, and more!
Primary Responsibilities:
Attends to the Gallery Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out, hotel shuttle van, and the servicing of the meeting rooms.
Assist guest with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges).
Go above and beyond to provide assistance, i.e. assist with luggage, coffee, directions, wake up calls, future reservations, etc.
Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs guests of hotel services, features and room amenities.
Answer hotel telephones courteously and efficiently following Hyatt Place standards.
Prepare, set up, stock, take down, clean and provide quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards.
Be familiar and knowledgeable with the operation of the POS system.
Assist guests with food orders and serves food and beverage items to guests in a friendly, professional and timely manner. Uses suggestive selling techniques.
Assist with set up, production, and tear down of meeting spaces for our social and business guests.
Maintain a clean, organized environment for guests by clearing tables during service.
Follow Hyatt Place operational policies and procedures, including those for cash and credit card handling, safety and security and all other policies, procedures and standards to ensure we can consistently exceed the guests' expectations.
Required Skills and Experience:
Candidates must be a minimum of 18 years of age and be available to work weekends.
High school diploma or equivalent required.
Requires strong command of the English language to include speaking, reading and writing.
Ability to learn quickly and work in fast paced position with constant guest interaction.
Must be able to multi-task.
Ability to lift, pull, and push moderate weight (minimum of 20 lbs).
Must possess basic computer skills, i.e. Word, Excel, etc.
Customer service experience is required, preferably in a hotel or related field.
Clean driving record and valid driver's license preferred
Hyatt Place Columbus/OSU is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
Hotel Front Desk Agent
Front desk receptionist job in Columbus, OH
Weekends a MUST. Also, must be able to put your phone down.
And one more thing, I keep interviewing people who say they are doing multiple tasks at other properties, like maintenance or breakfast or housekeeping during their front desk shift. We don't ask our Front Desk staff to do that. This is for a Front Desk position only.
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests.
From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career.
Primary Responsibilities
• Greet guests and perform check-in/out procedures
• Follow all cash and credit card procedures required by hotel and brand standard
• Check house count to determine the rooms available for the day
• Review credit limit exception report & gets additional approval if necessary
• Check expected departures for today & clears checkouts or extends stays after check out time
• Update housekeeping room status when received from housekeeping
• Balance departments from daily activity report at the end of shift
• Performs cashier shift change when cash is in balance
• Explain any of the hotel's promotional items to each guest checking in & gives them to any guest who requests them
• Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations
• Respond promptly to any guests' inquiries or complaints; Offers alternate solution if guest demand cannot be met
• Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form
• Ability and flexibility to work various shifts including evenings, weekends, and holidays
Education/Experience
• High School diploma or GED preferred
• One year hospitality experience required
• Customer service experience required
• Experience handling cash and credit card procedures
• Attention to detail
• Knowledge of the hotel layout, all amenities offered, and all procedures & organization.
• Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions.
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Auto-ApplyFront Desk Agent
Front desk receptionist job in Columbus, OH
Job Description
Required Tasks: According to Hotel Standards:
Guest Check-in & Check-out
PMS Operations
Cash Handling & Credit Card Transactions
Switchboard Operation and Telephone Etiquette
Front Office Emergency/Security Procedures
Reservations-Guest Rooms and Meeting Rooms
Assist with Administrative Duties as assigned by Management
Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily
Minor Decision Making
Take Group Reservations & Set up Group Blocks
Sales of Guest Rooms with New Arrivals and Phone Inquiries
Follow All Policies & Procedures as Outlined in the Employee Handbook
Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name tag
Operate Laundry as Directed
Maintain a Professional and Hospitable Attitude to all Guests, Associates & Vendors
Required Skills:
Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
Basic Math
Hand Writing
Computer Skills/Keyboard/Typing Skills
Operate a 10 Key Calculator
Hospitable, Civil Contact with the Public
Ability to Work Independently, with Little to no Supervision
Ability to Complete Multiple Tasks Simultaneously
Night Audit/Basic Accounting Skills/Training
Physical Requirements:
Neck: Bending & Twisting
Arms: Reaching, Bending, Light Carrying, Pushing, Pulling
Hands: Finger Dexterity, Grasping
Trunk: Bending & Twisting
Legs: Normal Balance, Crouching or Kneeling
Feet: Standing For Long Periods, Walking, Climbing Stairs
Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency Situations & to Supervisor in English.
Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation
Vision: Legal Normal Vision with or without Accommodation
Job Posted by ApplicantPro
Front Desk Agent
Front desk receptionist job in Columbus, OH
Create and maintain a guest-driven hotel that exceeds guest expectations at the Front Desk. Greets and registers guest, provide prompt and courteous service, and closes out guest accounts upon completion of stay to meet Marriott's high standards of quality. Remain active in the daily operations of front desk to ensure 100% customer satisfaction.
ESSENTIAL FUNCTIONS:
While standing, make eye contact and greet guests immediately with a friendly and sincere welcome using the 15-5 Rule. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action, and provide accurate information such as directions to company offices and local attractions. Be familiar with events taking place in area.
Promptly complete the registration process by inputting and retrieving information from computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs and code electronic keys. Nonverbally confirm the room number and rate. Provide check in folders containing room keys. Close out guest accounts at time of check out. Use standards for check-ins and check-outs.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Keep record of all the vouchers received at the front desk. Post charges to guest room accounts. Perform bucket check every shift to verify payment type, correct demographic information, and room rate.
Promptly answer the telephone using positive and clear English language. Take reservations. Retrieve mail, small packages and faxes for guests as requested. Ensure the voice message is left for the guests about the mail.
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise and authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Complete daily shift checklist and other duties assigned by the supervisor.
Have working knowledge of reservations and procedures. Take reservations on the phone. Know cancellation and walk procedures.
Communicate with Housekeeping and Maintenance department to follow up on guest requests.
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
Develop a thorough knowledge of room locations, types of rooms and room selling strategies. Know Marriott Rewards program and its benefits.
OTHER:
Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all team members are required to fully comply with hotel rules and regulations for the safe and efficient operation of hotel facilities. Team members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position maybe required to perform additional functions as determined by the supervisor based upon particular requirements of the hotel.
Prepare daily arrivals with special requests, pre-assign rooms for VIP guests and advise Housekeeping accordingly.
Operate fax machine to send, receive, and log incoming transmissions. Notify guests using the voice mail. Ensure any leftover fax must be delivered to the room by 10pm on daily basis.
Provide safety deposit boxes for guests and file access slips in box order.
Use the photocopier to make copies of items as required.
May need to work in any other department in case the need arises.
Other duties as assigned by the supervisor such as assisting other departments or being Person in Charge, etc.
May be asked to serve on safety committee and other committees as required.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate the ability to perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to read, write and speak the English language fluently.
Ability to stand for long periods of time, up to 8 hours with two 15 minute breaks and a 30 minute meal period, walk, bend, stoop, reach arms overhead and continuously perform behind the front desk.
Hearing and visual ability to observe and detect signs of emergency situations.
Ability to access and accurately input information using a moderately complex computer system.
Knowledge of hotel operations, including security, and safety programs, reporting repairs, maintenance through use of GXP.
Knowledge of PMS
Protect employer's privacy and data; keep passwords safe.
QUALIFICATION STANDARDS:
EDUCATION: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
EXPERIENCE: No prior experience required. Prior hospitality experience preferred.
LICENSES OR CERTIFICATES: No special licenses required. Individuals are required to meet the minimum bonding standards.
GROOMING: All team members must maintain a neat, clean and well-groomed appearance (as outlined in the Employee handbook).
OTHER: Applicants with additional language skills preferred.
Auto-ApplyVeterinary Receptionist
Front desk receptionist job in Westerville, OH
Receptionist - Veterinary Front Desk
Salary: $15.00 - $17.00 per hour, determined by the candidate's skills, experience, and qualifications.
Schedule: Monday through Friday, day shift, possibility of rotating Saturdays in the future
Westerville Veterinary Clinic is hiring a full-time customer service professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes.
What to Expect
As you join our team, expect to be supported in your work and home life with:
All the benefits you deserve-medical, dental, vision, and retirement for full-time team members-plus an employee pet discount because we know your pets are family, too!
Paid time off. Catch your breath with paid holidays and PTO. Take the time you need to recharge.
401(k) with a generous company We invest in your future while you care for our pets today.
Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.
Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role.
Key Responsibilities:
Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured.
Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff.
Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care.
Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail.
Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology.
Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors.
Qualifications:
Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role
Basic knowledge of veterinary terminology and procedures
Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
Ability to maintain a calm, professional, and positive demeanor
Auto-ApplyFront Desk Coordinator
Front desk receptionist job in Columbus, OH
Front Desk Coordinator
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Smiling from Open to Close
Monday through Saturday
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate's degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
“Brace” Yourself… It only Gets Better
Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
Comprehensive benefits package, including 401k
Constant opportunities for career growth and continuing education
An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG3
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Auto-ApplyFront Office Support FT
Front desk receptionist job in Columbus, OH
Job Details COL - Columbus, OH Full Time Admin - Clerical
Brief Description
We are looking for a Front Desk Professional to join our team with a friendly attitude and the ability to multitask. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service.
The Front Office Professional is the first point of contact for our customers. Our experience sets us apart from competitors. Everyone on our team must be a RHINO!
Requirements
Previous customer service/front desk experience
Experience in a luxury retail environment preferred
Good organizational and multi-tasking abilities
Ability to pass background check and drug screening
Excellent oral communication skills
Sit or Stand for long periods of time
Working Saturdays are a must
Summary
Greet customers and initiate a luxury experience
Professional and welcoming presentation
Ability to maintain composure in high pressure and fast-paced environment
Answer and direct calls of multi-line phone system
Assist with inventory counts and store open and/or close
Type appraisals
Proficient computer skills
Prepare outgoing mail
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
A commitment to personal excellence
Inclusive team player with a positive attitude
Dependable
A passion for the jewelry industry
Front Desk Coordinator - Columbus, OH
Front desk receptionist job in Columbus, OH
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
What we are looking for in YOU and YOUR skillset!
Have a Sales mentality
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 25 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyFront Desk Receptionist
Front desk receptionist job in Marysville, OH
Job DescriptionJoin our Team = Front Desk Receptionist
Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at The Comfort Suites Marysville, Ohio.
About the Hotel: The Comfort Suites Marysville is committed to providing exceptional guest experiences. We believe that the friendliness of the staff plays a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us.
Location: 1081 Lydia Drive Marysville, Ohio
Essential Job Functions:
** Check-in and Check-out**: Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, and policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure.
**Room Assignments**: They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests.
**Guest Service**: Front Desk agents provide a range of services to guests, which includes information about local attractions and services.
**Handling Guest Concerns**: If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction.
**Payment and Billing**: They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy.
**Safety and Security**: Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures
**Phone and Reservations**: They answer phone calls, take reservations, and manage room availability through the hotel's booking system.
**Administrative Tasks**: Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles, and keeping track of room inventory.
**Communication**: Effective communication is key in this role, as front desk agents must interact with guests, hotel staff, and management, ensuring that information flows smoothly and accurately.
**Hospitality**: They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay.
Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to detail.
** Must be available to work weekends and evenings.
Job Type: Part-Time
Pay: $14.00/HR
Work Location: In person
Front Desk Receptionist - Full-Time, Quarterly Bonus
Front desk receptionist job in Columbus, OH
Job Description
Front Desk Receptionist - Full-Time, QUARTERLY BONUS
Looking for a Medical Front Desk Receptionist position that offers work-life balance, top-tier benefits, and a supportive team environment? Orthopedic One Surgery Center at Easton is seeking a skilled and dedicated Front Desk Receptionist to join our state-of-the-art Orthopedic Ambulatory Surgery Center.
What We Offer:
Monday-Friday, Day Shift Only - no nights, weekends, or on-call
Predictable schedule and work-life balance
Generous Quarterly Bonuses
Comprehensive Benefits package:
Medical, Dental, and Vision
Health Savings Accounts (HSA) & Flexible Spending Accounts (FSA)
Retirement Benefits:
Safe Harbor 401(k) Match
Discretionary Profit Sharing
Paid Time Off (PTO) + Paid Holidays
Performance-Based Annual Appraisals
Collaborative & modern work environment in a leading Orthopedic Center
About the Role:
Responsible for patient registration and coordinating reception-area activities
Ensure proper communication throughout the facility to maintain a positive patient experience
Obtain pertinent information for registration and documentation of patient identity
Inform patients of financial responsibility and collect out of pocket balances
Document information from patients and ensures it is disseminated to appropriate departments
Communicate appropriate information to patient's family according to policies and procedures
Maintain order and cleanliness of the front desk and monitor reception area
Compile patient medical records and prepare patient identification paperwork
What We're Looking For:
Must possess exceptional customer service skills
Excellent communication skills and capability to build a rapport with patients and their families
Thrive in a fast-paced environment and work well under pressure
Demonstrate reliability and consistent attendance to ensure workflow continuity and team support
Available to cover early morning, opening shifts
Ability to make decisions quickly and confidently
Must be able to manage time and multitask effectively
Outstanding problem-solving and organizational abilities
Qualifications:
A high school diploma/GED required
A minimum of 2 years experience in a clerical role preferred
Previous experience in a medical setting preferred
Apply today!
If you're seeking a fulfilling career with work-life balance and outstanding benefits, this is the opportunity for you! Join Orthopedic One Surgery Center at Easton and be part of a team that's making a difference in orthopedic care.
Front Desk Agent
Front desk receptionist job in Columbus, OH
Job Description
The Hyatt Place Columbus/OSU is seeking enthusiastic Front Desk Agents to join our dynamic team of hospitality professionals!
As a Front Desk Agent, you will create the complete guest experience for our guests by offering a larger than home experience with welcoming, helpful and exceptional service. In this position, you will have several opportunities to brighten someone's day! Come see why our employees love it here and help us maintain our above average guest satisfaction!
Located in Grandview Yard with free parking. We offer health benefits, 401K with up to 4% company match, PTO, Paid holiday's, dining and travel discounts, tuition reimbursement, daily pay through Tap Check, and more!
Primary Responsibilities:
Attends to the Gallery Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out, hotel shuttle van, and the servicing of the meeting rooms.
Assist guest with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges).
Go above and beyond to provide assistance, i.e. assist with luggage, coffee, directions, wake up calls, future reservations, etc.
Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs guests of hotel services, features and room amenities.
Answer hotel telephones courteously and efficiently following Hyatt Place standards.
Prepare, set up, stock, take down, clean and provide quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards.
Be familiar and knowledgeable with the operation of the POS system.
Assist guests with food orders and serves food and beverage items to guests in a friendly, professional and timely manner. Uses suggestive selling techniques.
Assist with set up, production, and tear down of meeting spaces for our social and business guests.
Maintain a clean, organized environment for guests by clearing tables during service.
Follow Hyatt Place operational policies and procedures, including those for cash and credit card handling, safety and security and all other policies, procedures and standards to ensure we can consistently exceed the guests' expectations.
Required Skills and Experience:
Candidates must be a minimum of 18 years of age and be available to work weekends.
High school diploma or equivalent required.
Requires strong command of the English language to include speaking, reading and writing.
Ability to learn quickly and work in fast paced position with constant guest interaction.
Must be able to multi-task.
Ability to lift, pull, and push moderate weight (minimum of 20 lbs).
Must possess basic computer skills, i.e. Word, Excel, etc.
Customer service experience is required, preferably in a hotel or related field.
Clean driving record and valid driver's license preferred
Hyatt Place Columbus/OSU is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
Front Desk Agent
Front desk receptionist job in Obetz, OH
Required Tasks: According to Hotel Standards:
Guest Check-in & Check-out
PMS Operations
Cash Handling & Credit Card Transactions
Switchboard Operation and Telephone Etiquette
Front Office Emergency/Security Procedures
Reservations-Guest Rooms and Meeting Rooms
Assist with Administrative Duties as assigned by Management
Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily
Minor Decision Making
Take Group Reservations & Set up Group Blocks
Sales of Guest Rooms with New Arrivals and Phone Inquiries
Follow All Policies & Procedures as Outlined in the Employee Handbook
Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name tag
Operate Laundry as Directed
Maintain a Professional and Hospitable Attitude to all Guests, Associates & Vendors
Required Skills:
Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
Basic Math
Hand Writing
Computer Skills/Keyboard/Typing Skills
Operate a 10 Key Calculator
Hospitable, Civil Contact with the Public
Ability to Work Independently, with Little to no Supervision
Ability to Complete Multiple Tasks Simultaneously
Night Audit/Basic Accounting Skills/Training
Physical Requirements:
Neck: Bending & Twisting
Arms: Reaching, Bending, Light Carrying, Pushing, Pulling
Hands: Finger Dexterity, Grasping
Trunk: Bending & Twisting
Legs: Normal Balance, Crouching or Kneeling
Feet: Standing For Long Periods, Walking, Climbing Stairs
Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency Situations & to Supervisor in English.
Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation
Vision: Legal Normal Vision with or without Accommodation
Front Desk Patient Coordinator
Front desk receptionist job in Newark, OH
Patient Coordinator Location: Newark, OH Job Description
The Patient Coordinator is responsible for managing patient appointments, answering patient inquiries, and ensuring that patients receive the highest level of care. The Patient Coordinator will work closely with healthcare providers to provide optimal service for all of our patient needs.
Job Essential Functions and Duties:
Welcome and greet all patients and visitors whether in person or over the phone
Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
Be courteous by providing attention to each patient who walks in. Everyone should be greeted with a smile and conduct should always be polite
Register new patients and update established patient demographics, collecting copays, balances, insurance cards, entering information into EHR
Facilitate patient flow by notifying the provider of patients' arrival by checking the patient in to the EHR, notifying the patient of delays and communicating with patients and clinical support staff
Keeps medical office supplies adequately stocked by anticipating inventory needs, notifying the supervisor of such needs and monitoring office equipment
Maintaining a clean and sanitized reception area
Following HIPAA guidelines
Managing faxes and returning voicemails from patients
Sending outbound referrals when asked by the physician
Other tasks assigned to you from management
Experience with ModMed EHR system a plus but not required
Interpersonal Skills and Competence:
Be a good listener
Have proper phone etiquette
Maintain confidentiality
Excellent customer service skills
Demonstrates the ability to work in a fast-paced environment
Strong attention to detail
Great personality and dependability
Must approach tasks with a sense of urgency
Must be able to handle multiple tasks at once
Physical Requirements:
Professional appearance and demeanor
Specific vision abilities required by this position include close vision and distant vision.
The noise level in the work environment is usually moderate
The Patient Coordinator is frequently required to stand and walk. Must occasionally lift and/or move 10 pounds.
Schedule and Related Information:
Work schedule is Monday through Friday no Weekends
Travel to other locations may be occasionally necessary
Benefits:
Health
Dental
Vision
Life
Short term/Long term
Personal Time Off (PTO)
401k
Flexible spending account
Majors holidays paid
Minimum Qualifications:
High School Diploma or Equivalent