Front Desk Receptionist
Front desk receptionist job in Reisterstown, MD
This is a part-time (2-3 days/week) worked onsite in Reisterstown
Key Responsibilities
Greet and welcome visitors, clients, and vendors in a professional and courteous manner
Answer, screen, and direct incoming phone calls
Serve as the main point of contact for general inquiries and provide accurate information
Maintain the front desk area to ensure it remains clean, organized, and presentable
Handle incoming and outgoing mail, packages, and deliveries
Support administrative tasks including data entry, filing, scanning, and document organization
Coordinate visitor access, including issuing badges and notifying team members
Assist with conference room scheduling and office supply management
Provide English/Spanish language support when needed
Assist management and office staff with special projects
Qualifications
High school diploma or equivalent required; associate degree preferred
Bilingual English/Spanish strongly preferred
Experience in reception or administrative support; construction industry experience a plus
Strong verbal and written communication skills
Customer-service mindset with a professional, welcoming demeanor
Ability to multitask and manage competing priorities
Proficiency with Microsoft Office (Outlook, Word, Excel)
Comfortable learning office communication systems
Reliable, punctual, and able to maintain confidentiality
What We Offer
Competitive pay and benefits
Opportunities for growth
Supportive team environment
Training and development opportunities
Dental Front Desk Receptionist/ Insurance Specialist:
Front desk receptionist job in Ellicott City, MD
Front Desk Receptionist/ Insurance Specialist: For A Dental Specialist Practice in Howard County, MD
Come Join our team!
This position is more than just a job; this is an opportunity to do what you LOVE. You will enjoy a fulfilling career and will play a vital role in changing the lives of our patients. We are ideally looking at 2 -3 years of experience in the dental field. Knowledge of scheduling, dental software and insurance plans.
We care about our employees and understand the hard work that involves providing the best care for our patients in our specialist office. Our ideal candidate will have excellent communication skills, be friendly and helpful to our staff and patients.
Together with our experienced staff and specialists you will be a part of delivering care to patients every year. You will be provided with the training needed to provide the support you need to do an exceptional job!
An overall expectation is to effectively and efficiently manage patient appointments while managing professional standards and ensuring that all interactions between doctor, staff and patients run as smoothly as possible.
You must have strong organization and management skills.
You must be able to work and manage high-paced days and maintain a positive and friendly attitude. Supporting the clinic in various operations within the practice.
Responsibilities will include:
Field Inbound Communications: Answering phones and managing phone calls for efficient scheduling, reminding patients of their appointments, sending faxes, admin duties as needed and multitasking.
Patient Check- In and Check-Out, ensuring the schedule is consistently booked.
Discuss treatment plans with patients including offering financing options provided in office.
Billing and Insurance Processing: Verifying insurance, preauthorization, ensuring claims and addressing denials, all are submitted in a timely manner according to insurance guidelines.
Calculating copayments.
Record management: Keep papers up to date in reference to the patients records. Follow HIPAA rules, particularly regarding data storage and updates, to ensure all information remains current and is stored safely.
Communication: The main job responsibility of a dental receptionist is to liaise with the dental patients directly and with the staff as well. This includes passing key information as far as treatments and appointments are concerned.
Administrative Support: This includes correspondence, procurement of stationery and other working items, overall administrative support within the dental care team.
Front Desk employee is responsible for managing the waiting area ensuring it is clean, organized and comfortable for the patients.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
10 days of vacation, 5 additional PTO days
8-hour shift and in person
Day shift
Monday to Friday (Friday shorter day)
Experience:
Customer Service: At least 2 years (Preferred)
Dental terminology: At least 2 years (Preferred)
If this sounds like what you are looking for as part of your continued growth, then we look forward to hearing from you!
Please share your resume at [email protected]
Auto-ApplyFront Desk/Receptionist
Front desk receptionist job in Baltimore, MD
Job DescriptionHealthy mind foundation is a reputable outpatient mental health clinic dedicated to providing compassionate care and support to individuals seeking mental health services. Our team of professionals is committed to creating a welcoming and healing environment for our clients. We are currently seeking a Front Desk/Receptionist to join our team and play a crucial role in facilitating a positive experience for both clients and staff.
Responsibilities:
As the Front Desk/Receptionist at Healthy Mind Foundation, you will be the first point of contact for our clinic and play an integral role in ensuring smooth operations and exceptional customer service. Your responsibilities will include:
Greeting clients, visitors, and staff with a warm and friendly demeanor.
Managing the reception area, maintaining a professional and organized appearance.
Answering and directing incoming calls to the appropriate departments or individuals.
Scheduling appointments and managing the appointment calendar using electronic systems.
Registering new clients, verifying insurance information, and obtaining necessary documentation.
Collecting co-payments, handling payments, and issuing receipts accurately.
Assisting clients with filling out intake forms and providing them with necessary information.
Coordinating with clinical staff to ensure a seamless flow of appointments and services.
Maintaining confidentiality of sensitive client information and adhering to HIPAA regulations.
Keeping track of office supplies and placing orders as needed.
Assisting with administrative tasks such as filing, data entry, and documentation.
Qualifications:
High school diploma or equivalent required; associate's degree or higher preferred.
Previous experience in a front desk or receptionist role, preferably in a healthcare or mental health setting.
Excellent interpersonal and communication skills, both in person and over the phone.
Strong organizational skills and attention to detail.
Proficiency in using electronic scheduling and documentation systems.
Ability to handle confidential information with discretion and professionalism.
Empathy, patience, and a genuine desire to support individuals seeking mental health services.
Ability to multitask, prioritize tasks, and handle stressful situations calmly.
Familiarity with HIPAA regulations and compliance in a healthcare setting.
Benefits:
Competitive compensation package
Professional development opportunities
Supportive and collaborative work environment
Meaningful work contributing to mental health and well-being
Application Process:
If you are enthusiastic about contributing to a positive and caring environment that supports individuals on their mental health journey, we encourage you to apply. Please submit your resume and a cover letter highlighting your relevant experience and why you are interested in this role.
Join our dedicated team and make a meaningful impact on the lives of our clients as a Front Desk/Receptionist at Healthy Mind Foundation
Medical Front Desk Receptionist
Front desk receptionist job in Baltimore, MD
Job DescriptionBenefits/Perks
Flexible Scheduling
Competitive Compensation
Career Advancement
We are seeking a Medical Records Clerk to join our team. In this role, you will collect patient information, process patient admissions, and be responsible for the general organization and maintenance of patient records. The ideal candidate is highly organized with excellent attention to detail.
Responsibilities
Follow all hospital procedures in the accurate maintenance of patient records
Answer phone calls and schedule patient appointments and verify insurance benefits
Check-In and Greet patients with a friendly, warm demeanor
Ensure all patient paperwork is completed and submitted in an accurate and timely manner
Scan patient medical records and information
Maintain the confidentiality of all patient medical records and information
Provide patient with appropriate documents and forms
Process patient admissions and discharge records
Other administrative and clerical duties as assigned
Qualifications
Previous experience as a Medical Receptionist or in a similar role is preferred
Previous use of electronic medical records platform
Knowledge of medical terminology and administrative processes
Familiarity with information management programs, Microsoft Office, and other computer programs
Excellent organizational skills and attention to detail
Strong interpersonal and verbal communication skills
Front Desk/Receptionist
Front desk receptionist job in Baltimore, MD
Front Desk Receptionist needed for busy, multispecialty ASC. United Surgical Partners International is a company that specializes in the development and operation of Ambulatory Surgical Facilities. We provide first-class surgical services for local communities and recognize our employees as our number one assets.
The Front Desk Receptionist interfaces with patients and families, physicians and staff; Admit patients and process their paperwork; Update patient demographics/information in system; Collect monies due and document in the billing system; Handle funds per office procedure. Answer incoming phone calls.
Pay Range- Min: Pay Range: Min: $20 to Max: $27
(Wages are determined based upon a number of factors including, but not limited to, an individual's qualifications and experience.)
Required Skills:
* High school graduate or equivalent.
* One year previous experience or some hospital clerical experience or medical terminology preferred.
* Must have the skills necessary to operate office equipment that are required to fulfill job duties.
* Forty-five (45) wpm typing skills required.
* Medical terminology and computer experience beneficial
* Bilingual preferred.
* Good communication skills.
Dental Front Desk Receptionist
Front desk receptionist job in Columbia, MD
Benefits:
401(k)
Company parties
Competitive salary
Employee discounts
Free uniforms
Paid time off
Profit sharing
We are a growing Pediatric Dental Practice and we are looking to add another team member.
Full Job Description
A fast paced pediatric dental office in the heart of Columiba, MD is seeking a Front Desk Receptionist with long term career goals to join our wonderful team in a fun and professional environment. Must love children and work well in a team environment. We are a great team of professionals who are looking for someone with strong communication skills, who is highly organized, self-motivated, and has a positive attitude with a true desire to serve the needs of our patients.
This is a full time position and while our schedule is subject to change, below is an overview of our weekly schedule. Please note we DO work on school holidays (i.e. spring break, winter break.)
Candidate MUST have the following qualifications:
Love working with children
Able to multi-task
Dependable and detail oriented
Enthusiastic team player
Excellent command of both written and verbal English with good communication skills
Computer skills required
Dental experience as well as dental software knowledge is preferred however, we are willing to train the right candidate with excellent customer service.
Position Accountabilities/Duties
Responsible for excellent customer service and overall care of patients
Answering phone lines, checking patients in and out, scheduling appointments, and all other front desk office duties.
Presenting treatment plans and explaining treatment to answer any questions parents may have.
Submitting pre-treatment authorizations for complex cases.
Insurance duties including but not limited to:
Verification and detailed insurance benefit breakdowns.
Entering coverage books for each patient.
Understanding and appealing denied and problematic claims.
Checking the status of overdue claims and insurance problems.
All insurance related monthly reports.
Office Participation
Assisting in other area of the clinic as necessary
Actively participating in staff meetings
Interacting with other team members in a helping, friendly manner to accomplish our patient care mission
If you feel you meet these qualifications and want to join a very dedicated team, please submit your resume with a cover letter and references.
Front Desk Coordinator - Columbia, MD
Front desk receptionist job in Columbia, MD
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Pay Range $17-$18/ hr Depending on Experience
What we are looking for in YOU and YOUR skillset!
* Driven to climb the company ladder!
* Possess a winning attitude!
* Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit
Front Desk Receptionist
Front desk receptionist job in Timonium, MD
Floyd's 99 Barbershop in Lutherville, MD needs your help! We're on a mission to deliver the best cosmetology services and treatments possible, and we need a friendly, attentive person to become our full-time Front Desk Receptionist. If you can facilitate efficient workdays, maintain organization, and provide fantastic customer service, keep reading to learn more!
THE BASICS
Pay: Our Front Desk Receptionist earns $15.00/hour.
Schedule: Flexibility is required, as peak hours are often during evenings, nights, and weekends.
Benefits:
Bonus potential
Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
Ongoing opportunity for growth
Health benefits for full-time employees, including medical, dental, and vision
Fun and relaxed environment where you can truly be yourself
Nationwide locations, making it easy to relocate while continuing your professional journey
A LITTLE ABOUT US
At Floyd's 99 Barbershop in Lutherville, we're not just cutting hair-we're creating an experience. Nestled at 1740 York Road, our shop is right in the mix of everything, from the local favorites at Timonium Square to the energy of the Maryland State Fairgrounds just down the road. This isn't your average barbershop-we keep things fresh, fun, and full of personality. Whether you're a seasoned stylist or a rising barber, you'll love the creative freedom, killer tunes, and non-stop good vibes. Our team is all about skill, style, and making every client feel like a VIP. If you're looking for a spot where your talent shines and every day is anything but ordinary, Floyd's 99 in Lutherville is the place for you!
QUALIFICATIONS
2+ years of customer service experience in the retail, hospitality, or beauty industries
Experience working in a fast-paced environment
Fantastic collaboration skills with an ability to communicate over the phone and in person
Commitment to helping others and working with a team
Organizational skills, attention to detail, and time management abilities
Ability to maintain confidentiality
Ability to work a flexible schedule, including nights and weekends
ARE YOU THE FRONT DESK RECEPTIONIST WE'RE LOOKING FOR?
You're at the center of our barbershop, engaging with customers and helping connect them with our exceptional services. Always polite and professional, you answer phone calls, respond to questions, and inform customers about our various offerings. You upsell products or treatments and schedule appointments, providing cost estimates as requested. You take staff messages and help with general cleaning, making a tangible impact every day!
At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Can you see yourself excelling in this customer service role? If so, don't hesitate to apply with our initial form!
Front Desk Receptionist
Front desk receptionist job in Westminster, MD
Job Description
You and I are responsible for your health! All our providers here at U.N.I. vow to treat each patient individually with respect and with the best and most up to date standards of medical care. Our goal is to ensure that all patients understand that their healthcare is our and their responsibility; that we are trained to evaluate and treat their ailments and prescribe medications as indicated. Our patients take on the responsibility to provide us with information about their symptoms and follow through on medical instructions and prescriptions. The patient and the providers are a team!
Position Summary:
Assists physicians, nurses, and other medical staff by performing administrative duties.
Essential Functions:
Greet patients and complete check in process
Verify insurance and handle payments
Answer phone calls and direct to appropriate phone lines/people
Sort and distribute mail
Maintain patient filing system
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Required Experience and Trainings:
Education: Bachelor's degree preferred, High School Diploma Required
Experience: 1-2 years of related experience; or equivalent combination of education and experience
Knowledge and Skill Requirements:
Verbal: Comfortable communicating with patients of all ages and ethnic backgrounds
Active listening
Social perceptiveness
Mathematic proficiency is a MUST! Ability to make change, balance cash and credit card receipts
Maintain HIPAA compliance at all times
Comfortable with computers, typing skills and usage of Electronic Medical Record usage
Must be able to work in fast paced environment!
Front Desk Receptionist
Front desk receptionist job in Glenarden, MD
The Front Desk Receptionist is responsible for cordially greeting visitors, routing phone calls and clerical tasks for the administrative staff at the community.
Qualifications:
Proficient computer skills
Basic clerical skills
Prior experience as a receptionist preferred, not required
Ability to work in a fast-paced environment
Excellent customer service
Strong communication skills
Responsibilities and Expectations:
Greet and direct visitors or residents.
Answer telephone promptly and direct calls or relay appropriate messages or information.
May be responsible for preparing, sorting and distribution of mail.
Ensures maintenance or emergency calls are appropriately forwarded or notifications sent.
Provides general clerical support to staff as requested or assigned.
Presbyterian Senior Living is a large non-profit organization, and is dedicated to our mission to provide compassionate, vibrant and supportive communities and services to promote wholeness of body, mind and spirit.
Bilingual Receptionist/Front Office - Spanish
Front desk receptionist job in Aberdeen, MD
Job Description
Looking for a job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office!
Stephen Simmons - State Farm Agency, located in Aberdeen, MD has an immediate opening for a full-time Bilingual (Spanish) Receptionist/Front Office - State Farm Team Member. Must be fluent in both English and Spanish.
Responsibilities include but not limited to:
Perform administrative and office support activities. Duties may include fielding telephone calls, receiving and directing visitors, and working with in-house systems.
Be the first point of contact and redirect calls or handle based on customer needs
Handle incoming and outgoing mail
Update policyholders contact information such as phone number and email address
Print and fax proof of insurance or send proof of insurance to the customer
As State Farm Agent Team Member, you will receive...
Hourly pay
Paid time off (sick time and vacation)
Paid holidays
Employer paid group health insurance
Matching 401(k)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Bilingual Spanish/English
Dependable and have a track record of providing excellent customer service to client
Quick learner with excellent phone skills/manners
Excellent communication skills - written, verbal and listening
Must have a dependable vehicle to and from work
Property and Casualty (must be able to obtain)
Life and Life license (must be able to obtain)
Must have a clean criminal background/ Background check will be performed
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Front Desk Coordinator
Front desk receptionist job in Baltimore, MD
Full-time position managing the front desk of a busy multidisciplinary musculoskeletal practice. Physical therapy, Chiropractic & Medical services.. Must be an energetic health conscious person with the ability to multitask. Must have 1+ year experience.
Skills required:
Answer phones
Schedule patients with multiple providers
Verify insurance
Obtain referrals & authorizations
Assist with patient paperwork & office flow
Collect fees
Manage patient files
Navigate through EHR software to input charges and co-pays.
Work as a team to assist our patients achieve their optimal health potential.
***********************
Fidel Integrated Medical Solutions has been serving the communities of Pikesville since 1987 and is here to help our patients deal with discomfort. Since opening many years ago, we have been recognized as the best pain relief and overall wellness center in the Pikesville, MD area. We offer many services, including chiropractic care, physical therapy, massage therapy, and more. Our team is dedicated to providing the best care to patients looking for treatments to improve their overall health and wellness.
Auto-ApplyFront Desk Urgent Care ATHENA EMR
Front desk receptionist job in Baltimore, MD
Job DescriptionBenefits/Perks
Competitive salary
Flexible Schedule
Great work-life balance
Paid time off
Ongoing training
Employee Discount
We are seeking a friendly and service-oriented Front Desk Representative with knowledge of ATHENA EMR to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Greet customers as they arrive and provide an excellent customer experience
Answer phone calls and schedule appointments
Assist clients with paperwork, including consent forms
Maintain a clean and inviting environment
Provide general customer service and attend to the needs of customers throughout their services
Qualifications
Two or more years of experience as a receptionist or similar role is preferred
Excellent communication skills with a commitment to customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills
Telephone Receptionist
Front desk receptionist job in Elkton, MD
Job Description
You will use a cutting edge telephone technology system to handle calls in the following manner:
* Answer incoming phone calls in a timely manner with the utmost professionalism and clear, articulate, grammatically correct English (bilingual Spanish a big plus).
* Assist callers, answer frequently asked questions, and provide information as supplied to you.
* Take accurate messages when necessary and transmit electronically to other members of our staff.
* Utilize web-based software applications to schedule appointments on behalf of our service department.
* Read and interpret detailed call handling instructions as provided .
* Function as an effective team member with colleagues to accurately serve the needs of our customers.
* General office administration. Other duties as assigned.
Job Requirements:
* Clear, articulate telephone voice.
* Willing to work flexible hours.
* Grammatically correct use of English both spoken and written (bilingual Spanish a big plus)
* Transportation and ability to report to work reliably as scheduled.
Compensation :
Competitive Pay- $16.00 hourly pay.
Full Benefits Package - Medical, Dental, Vision, matching 401k, and Life Insurance, disability, cancer, accident, hospital and critical illness
Opportunities for growth
Paid vacation 15 days depending on years of service
5 days of sick leave
Paid leave up to 6 holidays
Up to 3 days of bereavement leave
Employee assistance program; and unpaid personal leaves absence (in limited circumstances)
Employee discount program
Friendly work environment
Medical Office Specialist
Front desk receptionist job in Hockessin, DE
MDVIP: Transforming Primary Care, One Patient at a Time
MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work since 2018, MDVIP is committed to excellence in patient care and employee satisfaction.
Position Summary
MDVIP is seeking a detail-oriented and patient-focused Medical Office Specialist to join our team. In this role, you will be an essential part of the front office team, supporting physicians, clinical staff, and patients by managing administrative workflows that ensure smooth day-to-day operations. You will handle appointment scheduling, patient registration, insurance verification, EHR documentation, and provide exceptional customer service to patients and visitors.
The ideal candidate is organized, reliable, and thrives in a fast-paced, collaborative healthcare environment. You are someone who understands the importance of accuracy in medical records, efficiency in patient flow, and professionalism in patient interactions.
If you're a service-oriented and highly organized individual with a passion for helping physicians and clinics thrive, we'd love to hear from you!
Key Responsibilities
Define the product vision, strategy, and roadmap, aligning with business goals.
Translate business needs into product requirements and features.
Conduct market research and competitive analysis to inform product strategy.
Understand customer needs and behaviors through research, feedback, and data analysis.
Collaborate with engineering, design, and other teams to develop and launch products.
Support A/B testing, feature launches, and post-launch evaluations to assess impact and effectiveness.
Work with cross-functional teams to identify customer pain points and recommend solutions.
Analyze product usage data to uncover trends, patterns, and opportunities for optimization.
Assist in prioritizing product features and enhancements based on data-driven insights.
Collaborate with product managers to define key performance indicators (KPIs) and track product success.
Develop and maintain dashboards, reports, and visualizations to communicate insights to stakeholders.
Coordinate cross-functional teams to ensure projects are delivered on time, within scope, and within budget while meeting quality standards.
Monitor project progress, identify risks or issues, and implement solutions to maintain project timelines and stakeholder satisfaction.
Key Competencies
Ability to read analyze, and interpret survey data, documents and guidelines. Ability to write reports and create business correspondence. Ability to effectively establish rapport, present information and respond to questions from managers, doctors, and patients. Ability to explain reports and justify actions taken.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Minimum Qualifications
High school diploma or general education degree (GED), with 2 years related business experience; or equivalent combination of education.
2 years of experience in a primary care practice setting is preferred.
Knowledge of basic office equipment including copier, fax machine, and computer.
Skill in dealing with interpersonal issues and customer relations.
Handle multiple priorities at once with minimal supervision.
Comprehend and follow written and verbal instructions.
Ability to organize and communicate clearly.
Maintain confidentiality of patient and employee information.
Ability to provide a high level of customer satisfaction.
Basic proficiency in Microsoft Office applications with Outlook, Excel, Word and PowerPoint required.
Preferred Qualifications
Experience with specific EMR systems (e.g., EPIC, Athena).
Background in billing and coding.
Strong financial analysis skills.
Wrap-up
Why Join MDVIP?
• Be part of a mission-driven organization leading innovation in personalized healthcare.
• Drive transformation and growth in a dynamic, fast-paced environment.
• Competitive compensation: attractive base salary complemented by performance-based incentives for eligible roles.
• Comprehensive benefits: health, dental, vision insurance, and retirement plans.
• Professional development: access to ongoing training and leadership development programs.
• Positive work environment: consistently recognized as a Great Place to Work , fostering a culture of collaboration and excellence.
MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.
If you require accommodation during the application or interview process, please let us know, and we will be happy to assist.
Auto-ApplyFront Desk Coordinator (Part Time/Hourly) - Columbia
Front desk receptionist job in Columbia, MD
Rehab 2 Perform is looking for an energetic Part-Time (Hourly) Medical Receptionist to join our team! This Medical Receptionist will oversee the daily operations of our clinic, communicate and delegate to other staff and effectively manage the physical therapists schedule. This individual must be able to efficiently multitask and be driven to provide outstanding customer service.
Only Apply if You Want to Help People Get Better! You are a Critical Part of Our Clients Journey in the Patient Lifecycle.
THE PLACE FOR YOU - Rehab 2 Perform is the work environment suited for individuals looking for a combination of athletics and health care. The R2P team provides physical therapy to help individuals in the community reach their greatest potential. For those looking to work on a team that is determined to empower all clients who walk in our doors, this is the place for you. R2P was named to the INC. Magazine Top Workplaces in 2020, and an INC. 5000 Fastest Growing Companies the last four years!
Candidates must be able to work the following hours during the work week:
*schedule is subject to change slightly as needed to meet business needs*
Monday-Thursday: 2PM - 7PM
Job Description:
Under the general and direct supervision of the Site Director, Physical Therapist, or Corporate Management, the Medical Receptionist prepares the patient for treatment by collecting payments and paperwork; performs the housekeeping duties of the department/facility; and oversees the daily operations of the clinic.
Responsibilities and Duties
Verification of Insurances and Authorizations of visits
Delegation and Coordination of Tasks with other Medical Receptionists, Physical Therapists, Site Directors and Corporate Management
Accurately enter charges (copays, co-insurance and bill payments). Review of daily patient payments
Preparation and Coordination of In-Services and Events with Site Director and Corporate Management
Performs clerical duties, such as taking inventory, ordering supplies, answering the telephone or taking messages. Assists patients with paperwork when necessary
Communicate arrival of clients and help ensure timeliness of sessions
Multi-tasking of job tasks and responsibilities with the ability to complete in an expected time frame
Maintains a neat and organized workspace and ensures cleanliness within the facility
Understanding and assisting in the patients plan of care in regards to scheduling appointments, lost patients, and pro-actively rescheduling appointments
Follows up and reviews daily reports and proactively communicates the need for a prescription, authorization / referral / precertification to ensure there are no delays with patient care
Qualifications and Skills
Experience with Electronic Medical Records (EMR) and scheduling software
Accurately and Efficiently uses technology in the office (computer, scanner, iPad, credit card machine), and any software required. Knowledge and use of Prompt EMR,WebPT, Revflow and other healthcare software is favorable.
Customer service / relations experience
Superficial knowledge of the reasons for patient care including physiology, anatomy, and neurology is helpful, but not required
Previous experience in a clinical setting (hospital or physical therapy clinic) with an understanding of medical billing practices and medical terminology (CPT and ICD10 codes)is a plus
Willing to work under direction and take instructions and corrections; ability to reason, to remember names; details of instructions; must be alert, adaptable, and flexible
Professional manner; thoughtful of others, gentle and courteous
Ability to organize and prioritize as things change and the atmosphere is fast pace.
Experience using G-Suite product (i.e. Google Docs, Gmail, Calendar)
Comfortable taking initiative (Self-starter)
High school graduate or equivalent
Compensation & Benefits: Hourly pay range based on experience. Health Insurance benefits (Medical, Dental, Vision) will be presented to full time employees, including a $250 monthly stipend for those who enroll in medical benefits. Investment options are available through a 401k plan, following one (1) year of employment with Rehab 2 Perform. Full time staff receive a minimum of 10 (10) paid days off and seven (7) paid holidays per year. Vacation increases incrementally with longevity with the company. Opportunity for growth & promotion.
Rehab 2 Perform provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rehab 2 Perform complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Rehab 2 Perform expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rehab 2 Perform's employees to perform their job duties may result in discipline up to and including discharge.
Rehab 2 Perform LLC is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
Front Desk Receptionist
Front desk receptionist job in Mitchellville, MD
Job DescriptionOur patients want to see your friendly face when they walk through the door at our private optical practice! We are a fast-growing optometry office located in Mitchellville, MD, looking to add someone with your professional office experience to our amazing team as Front Desk Receptionist.
In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others' successes - all within a relaxed and fun atmosphere. Continue to add new skills and advance your career through our ongoing training opportunities. For your contributions, you will receive enviable benefits and perks that include PERKS/BENEFITS.
Apply today for this outstanding Front Desk Receptionist job opening to join a reputable company where you can put your savvy people skills to good use!.Responsibilities
Front Desk Receptionist job responsibilities include:
Greet patients; check patients in and out
Schedule patient appointments; ensure smooth flow
Gather medical history and reason for the visit
Verify insurance information for each patient
Answer and forward all calls; oversee vm and messages
Required Skills
Front Desk Receptionist required skills & qualifications include:
Must be able to maintain a professional attitude/wardrobe
Skilled communicator - written and verbal
Able to multitask, manage time wisely; detail-oriented
Team-player with a positive attitude
Optical experience preferred but not required; will train someone with professional experience
Front Desk Coordinator
Front desk receptionist job in Bel Air, MD
Candidates should have the following qualities and/or skills to be successful in this role:
A very positive and outgoing personality
A desire to help problem solve, and assist in all customer service related interactions at their assigned clinic
Ability to answer, route, and assist in phone calls with outstanding customer service skills and a major focus on client satisfaction, client interaction, and client experience
Ability to manage, troubleshoot, and be a good critical thinker in challenging situations with clients who may express dissatisfaction or frustration
Ability to adjust, and accept new processes with enthusiasm and curiosity
Ability to managing all aspects of scheduling, rescheduling, and scheduling management for the PTs you assist, and clients you service
Light housekeeping duties including sweeping, wiping surfaces, restocking supplies, and changing garbage bins to ensure cleanliness and appearance of assigned clinic
Auto-ApplyFront Office Asistant
Front desk receptionist job in Parkville, MD
We are seeking a dedicated Front Office Assistant to join our team at a community-based, CARF-accredited, and state-licensed Outpatient Mental Health Center (OMHC) offering Addictions Services and a Psychiatric Rehabilitation Program in Maryland. The Front Office Assistant will play a crucial role in supporting the day-to-day operations of our office, ensuring smooth administrative workflows, and supporting our clinical and non-clinical teams to deliver high-quality care.
Key Responsibilities:
Assisting with the daily office operations, including managing phone lines, scheduling appointments, and maintaining patient records.
Complete and coordinate client intake
Serve as the primary point of contact for patients, ensuring a welcoming and professional environment.
Assist in ensuring compliance with CARF accreditation standards, state regulations, and internal policies.
Manage medical records, ensuring confidentiality and compliance with HIPAA regulations.
Handle correspondence, including phone calls, emails, and mail.
Duties & Responsibilities
Welcoming and check-in consumers into the center.
Presents a positive, professional appearance and conveys a professional demeanor in the performance of assigned duties.
Assit with clinical and administrative functions within the office.
Responsible for opening and/or closing the clinic on a daily basis.
Ensuring all opening and closing checklists are completed each day.
Handle incoming and outgoing calls, emails, faxes, and other administrative needs.
Responsible for clinic cleanliness and coordination of repairs and maintenance.
Responsible for following all facility, organization and department precautions and procedures in the performance of all job duties to ensure a safe work environment for self and others.
Completes compliance requirements as needed.
Maintains strictest confidentalilty with all Consumer and agency HIPPA information
Performs other duties as assigned or requested.
Enter and update consumer information in the EMR system.
Managing the front desk and the switchboard.
Process Medical record requests and filing in accordance with HIPPA provisions.
Completion of the client intake process.
Scheduling of consumer appointments for therapists, Counselors & Nurse Practitioner.
Making reminder calls to consumers for their scheduled appointments.
Support the office of the Program Coordinator from time to time as necessary.
Other duties as assigned
Other Functions
There are several standard duties and responsibilities that all employees, irrespective of their role and level of seniority with the Renewing Me Behavioral Health Solutions, are expected to be familiar with and adhere to:
Always comply with the requirements of health and safety regulations to ensure their own wellbeing and that of their colleagues.
Promote and comply with Renewing Me Behavioral Health Solutions policies on diversity and equality both in the delivery of services and treatment of others.
Always ensure confidentiality, only releasing confidential information obtained during employment to those acting in an official capacity in accordance with the provision of the HIPPA regulations and all related rules and regulations.
Comply with the Renewing Me Behavioral Health Solutions protocols on the appropriate use of telephone, email, and internet facilities.
Comply with the principles of risk management in relation to individual and corporate responsibilities.
Comply with Renewing Me Behavioral Health Solutions policies on diversity and equality both in the delivery of services and treatment of others.
Competencies:
Communication Proficiency.
Problem Solving/Analysis.
Empathy and professionalism
Documentation skills.
Performance Metrics for the Role - Successful completion of probation and ongoing satisfactory performance in role includes the following:
Ensuring the authorization of all new referrals within a 24hour period.
Adhering to all HIPPA rules.
Providing excellent Administrative and Supervisory oversights.
Attending all scheduled meetings with the CEO.
Participating in and completing all allocated training.
To pass probation, all the following conditions must be met.
If all or some of these conditions are unmet, there may be an extension of the probationary period.
Supervisory Responsibility
No supervisory responsibility -
Work Environment
This job operates in office. This role also requires the routine use of standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This role is located at the Renewing Me Behavioral Health corporate office in Parkville.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Position Type/Expected Hours of Work
This is a part-time contractual position with the potential to transition into a full-time employee role based on performance and organizational needs. The expected schedule is Monday through Friday, 10:00 AM to 2:00 PM, totaling 20 hours per week..
Travel
N/A
Required Education and Experience
Qualifications:
High school diploma or equivalent (Associate degree preferred).
Minimum of 2 years of experience in a medical office, preferably in mental health or addiction services.
Knowledge of office management systems and procedures, including EMR/EHR software.
Familiarity with CARF standards and state licensing requirements is a plus.
Strong organizational skills and attention to detail.
Excellent communication and customer service skills.
Ability to multitask and manage time effectively in a fast-paced environment.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Additional Eligibility Qualifications
Excellent people skills, with an ability to partner with a dynamic leadership team.
Possess personal qualities of integrity, credibility, and commitment to the corporate mission.
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.
Demonstrate a high level of integrity, patience, compassion, care, and professionalism in dealing with pressure, unpredictable and sensitive situations in relation to Consumer care.
AAP/EEO Statement
Renewing me Behavioral health solution provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
Other Duties
Please note this is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. This Job description is not exhaustive and as such the post holder is expected to be flexible. Any changes will only be made following a discussion with the postholder.
Front Office - Primary Care
Front desk receptionist job in Lanham, MD
About the RoleWe are seeking an experienced Front Office / Front Desk professional to join a busy, patient-centered medical practice. This role is ideal for someone who is highly organized, tech-savvy, and patient-focused, with prior experience in medical front office operations.
In this role, you will serve as the first point of contact for patients and play a critical part in ensuring smooth daily operations of the practice. The ideal candidate brings a team-first mindset, strong attention to detail, and the ability to manage multiple responsibilities while maintaining a warm and professional demeanor.
This is an onsite role, starting ASAP, and is best suited for someone comfortable working in a fast-paced clinical environment.
What You'll Do- Greet patients and manage front desk operations with professionalism and warmth
- Handle patient check-in and check-out, ensuring accurate demographic and insurance information
- Verify insurance eligibility and support basic billing-related processes
- Schedule appointments and manage provider calendars efficiently
- Answer phones, respond to patient inquiries, and route messages appropriately
- Maintain accurate documentation within the electronic health record (Athena preferred)
- Communicate effectively with clinical staff to support smooth patient flow
- Manage administrative tasks including scanning, filing, and record maintenance
- Use practice systems and technology efficiently to support daily operations
- Contribute positively to a collaborative, respectful, and patient-focused office environment
What We're Looking For- Previous front desk or medical office experience required
- Experience with insurance verification and basic billing processes
- Athena EHR experience preferred
- Highly comfortable using computers and office technology
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Professional, dependable, and able to manage multiple tasks at once
- Team-oriented mindset with a strong focus on patient experience
Why Join- Immediate start in a well-established, busy medical practice
- Opportunity to play a key role in patient experience and daily clinic operations
- Supportive, team-oriented environment
- Consistent schedule in a stable practice setting
Schedule & Compensation- Schedule:Monday, Tuesday, Wednesday, Friday: 8:30am - 5:30pmEvery other Thursday: 9:00am - 1:00pm
- Pay:$17-$18/hour, based on experience
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